UX Research Intern

📍 Job Overview

Job Title: UX Research Intern
Company: Dolby Laboratories, Inc.
Location: San Francisco, CA
Job Type: Intern (Full-Time)
Category: User Experience (UX) Research & Design
Date Posted: 2026-01-28
Experience Level: 0-2 Years
Remote Status: On-site

🚀 Role Summary

• This internship offers a unique opportunity to gain hands-on experience in UX research within the innovative entertainment technology sector at Dolby Laboratories.
• The role focuses on assisting with ongoing research projects and developing resources to empower non-researchers to conduct lightweight UX studies, bridging the gap between research and product development.
• Interns will engage in core UX research activities, from competitive analysis and heuristic evaluations to data synthesis and artifact creation, providing a comprehensive learning experience.
• This position is ideal for an undergraduate student passionate about user-centered design and eager to contribute to real-world product development processes in a collaborative environment.

📝 Enhancement Note: This role is specifically for an intern, indicating a focus on learning and development within a structured program, rather than immediate, high-impact contribution typical of full-time roles. The emphasis on "lightweight research" suggests a focus on practical, accessible research methods and tools.

📈 Primary Responsibilities

• Conduct competitive analyses to benchmark existing products and identify market opportunities.
• Perform heuristic evaluations to assess the usability and user-friendliness of digital interfaces.
• Develop site maps and user flow maps to visualize user journeys and system architecture.
• Program surveys and set up unmoderated user tests within a designated research platform.
• Execute simple evaluative studies and conduct basic interviews once comfortable with the process.
• Assist in drafting research plans, session guides, and participant recruitment screeners.
• Support participant selection, scheduling, and logistical coordination for research activities.
• Actively participate in live research sessions, taking detailed notes and observations.
• Assist in the analysis and synthesis of qualitative and quantitative research data.
• Support the creation of UX artifacts such as personas and journey maps, and contribute to report writing.

📝 Enhancement Note: The responsibilities outline a structured learning path, starting with foundational tasks like competitive analysis and note-taking, progressing to more involved activities such as drafting plans and conducting simple studies. This progression is typical for an intern role focused on skill development.

🎓 Skills & Qualifications

Education: Currently enrolled in an undergraduate program pursuing a Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related field. Recent graduates within 6 months of completion are also eligible.

Experience: 0-2 years of relevant experience, primarily through academic coursework, projects, or prior internships.

Required Skills:

• Basic understanding of UX principles and user-centered design methodologies.
• Strong organizational skills with meticulous attention to detail.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Demonstrated capacity for collaborative teamwork and cross-functional interaction.
• Proficiency with common productivity tools such as Microsoft Office Suite and Microsoft Teams.
• A genuine interest in learning and applying UX research practices in a professional setting.

Preferred Skills:

• Familiarity with qualitative research methods, including user interviews and usability testing.
• Coursework or project experience specifically related to UX research.
• Experience with design and collaboration tools like Figma or Miro.
• Familiarity with survey platforms for research data collection.
• Located in or able to commute to the San Francisco Bay Area for potential in-person collaboration.

📝 Enhancement Note: The "Required Background & Qualifications" section clearly targets undergraduate students, emphasizing foundational knowledge and soft skills over extensive professional experience. The preferred qualifications suggest areas where candidates can differentiate themselves, particularly practical tool experience and local proximity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase academic projects or prior internship work demonstrating an understanding of user-centered design principles.
• Include examples of research artifacts created, such as user personas, journey maps, or site maps.
• Present case studies of UX research projects, highlighting the research questions, methodologies used, and key findings.
• Demonstrate the ability to synthesize research data into actionable insights and recommendations.

Process Documentation:

• Evidence of understanding research plan development, outlining research objectives, methodologies, and timelines.
• Examples of user interview scripts or usability test protocols.
• Documentation of data analysis and synthesis processes, explaining how raw data was transformed into meaningful insights.
• Examples of final research reports or presentations summarizing findings and recommendations.

📝 Enhancement Note: While not explicitly stated as a "portfolio requirement," the primary responsibilities and skills indicate that candidates should be prepared to discuss and potentially showcase examples of their work related to competitive analysis, heuristic evaluations, user flows, and data synthesis. This is a standard expectation for UX roles, even at the intern level.

💵 Compensation & Benefits

Salary Range: $40 - $45 per hour (San Francisco/Bay Area base range).

• The salary range provided is for the San Francisco/Bay Area. Actual compensation may vary based on work location and other factors such as job-related skills, experience, and education.

Benefits:

• Hands-on experience in UX research execution and enablement.
• Exposure to real-world product development processes within the entertainment technology industry.
• Mentorship from experienced UX researchers and strategists.
• Collegial culture and challenging projects.
• Excellent compensation and benefits package.
• Flex Work approach offering flexibility in where, when, and how work is done.

Working Hours: Full-time, Monday - Friday, for the duration of the internship (6 months). Expected daily hours are typically 8 per day, totaling 40 hours per week.

📝 Enhancement Note: The provided salary range is specific to the San Francisco/Bay Area. The "Flex Work" approach suggests a hybrid or adaptable work model, though the overall role is listed as "On-site," implying a need for physical presence at the Dolby office regularly. The internship duration is explicitly stated as 6 months.

🎯 Team & Company Context

🏢 Company Culture

Industry: Entertainment Technology and Audio Innovation. Dolby Laboratories is a renowned leader in audio, video, and acoustics technologies, shaping how entertainment is created, delivered, and experienced globally.

Company Size: Dolby Laboratories is a large, established public company with a significant global presence. This size offers interns exposure to structured processes, diverse teams, and potentially larger-scale projects.

Founded: Dolby Laboratories was founded in 1965, signifying a long history of innovation and a deep-rooted expertise in its field. This history contributes to a culture that values technological advancement and creative problem-solving.

Team Structure:

• The UX Research Intern will join the User Experience team within the Cloud Media Solutions organization.
• This team likely comprises experienced UX researchers, designers, and strategists who collaborate closely.
• The intern will report to a designated mentor or manager within the UX team, working closely with them on assigned projects.
• Collaboration extends to product managers, engineers, and other stakeholders involved in the product development lifecycle.

Methodology:

• The UX team at Dolby likely employs a range of qualitative and quantitative research methodologies tailored to product development.
• Emphasis is placed on user-centered design principles to ensure products meet consumer needs and enhance entertainment experiences.
• Data analysis and synthesis are crucial for translating research findings into actionable insights that drive product improvements.
• The "Flex Work" approach indicates a modern methodology that balances in-office collaboration with remote flexibility.

Company Website: https://www.dolby.com/

📝 Enhancement Note: Dolby's strong reputation in entertainment technology suggests a culture that values innovation, quality, and user experience. The "Cloud Media Solutions" division points towards a focus on modern, scalable technologies for content delivery.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position, specifically designed for undergraduate students or recent graduates. It represents the initial stage of a career in UX research, focusing on foundational skill acquisition and practical application.

Reporting Structure: The intern will report to a UX Research Manager or a senior UX Researcher who will serve as their mentor. This direct reporting line ensures guidance, feedback, and project oversight.

Operations Impact: While an intern's direct impact may be limited by project scope and duration, the work contributes to larger research initiatives that inform product strategy and design decisions. By supporting the UX team, the intern helps ensure Dolby's products remain user-centric and innovative, ultimately enhancing the consumer experience.

Growth Opportunities:

• Skill Development: Gain practical, hands-on experience in various UX research methods, tools, and processes.
• Industry Exposure: Learn about product development cycles and user experience best practices within the cutting-edge entertainment technology industry.
• Networking: Build relationships with experienced professionals in UX research and product development, potentially leading to future opportunities.
• Mentorship: Receive guidance and support from experienced researchers, fostering professional growth and learning.
• Career Path Exploration: Understand the day-to-day realities of a UX researcher role, aiding in career planning and specialization choices.

📝 Enhancement Note: As an internship, the primary "growth" is educational and experiential. The focus is on building a foundation in UX research principles and practices, preparing the intern for future roles in the field.

🌐 Work Environment

Office Type: Dolby operates with a "Flex Work" approach, suggesting a hybrid model that combines in-office collaboration with remote flexibility. The role is listed as "On-site," indicating regular physical presence at the Dolby office is expected, particularly for collaborative activities.

Office Location(s): The primary location mentioned is San Francisco, CA, with an hourly range specific to this area. While Dolby has multiple global locations, this internship is based in the San Francisco Bay Area.

Workspace Context:

• The workspace is likely designed to foster collaboration, innovation, and creativity, typical of a leading tech company.
• Interns will have access to necessary tools and technology, including productivity software and potentially UX research platforms, design tools (like Figma, Miro), and collaboration software (like Teams).
• Opportunities for interaction with experienced UX researchers and other team members will be abundant, facilitating learning and knowledge sharing.

Work Schedule: The internship requires full-time commitment, Monday through Friday, for a duration of 6 months. While the "Flex Work" approach offers flexibility, the core schedule is a standard business week.

📝 Enhancement Note: The "Flex Work" approach, combined with an "On-site" designation, suggests that while there's flexibility, the internship is likely intended to provide a rich in-office experience for mentorship and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and any submitted portfolio materials to assess alignment with basic qualifications.
• Hiring Manager/Recruiter Interview: An initial conversation to discuss your background, interest in UX research and Dolby, and understanding of the role's responsibilities.
• Technical/Team Interview: This stage may involve discussing your academic projects, answering theoretical questions about UX research, and potentially a small practical exercise or case study related to UX research methods. You may also meet with team members to assess cultural fit.
• Final Interview: A discussion with a senior member of the UX team or a hiring manager to finalize the decision, focusing on your potential impact and learning agility.

Portfolio Review Tips:

• Highlight Relevant Projects: Focus on academic projects, personal projects, or previous internship work that demonstrates your understanding of UX research principles and methodologies.
• Showcase Process: Clearly articulate your research process, from defining research questions and planning studies to data collection, analysis, and reporting.
• Quantify Impact: Where possible, demonstrate the outcomes of your research, such as insights gained, design recommendations made, or usability improvements.
• Tool Proficiency: Mention familiarity with relevant tools like Figma, Miro, or survey platforms, even if your experience is limited.
• Tailor to Dolby: If possible, connect your projects or interests to Dolby's work in entertainment technology and user experience.

Challenge Preparation:

• Be prepared to discuss foundational UX research concepts (e.g., qualitative vs. quantitative research, common research methods, user-centered design).
• Think about how you would approach simple research tasks, such as planning a usability test for a common application or conducting a competitive analysis.
• Practice articulating your thought process clearly and concisely, as interviewers will assess your communication and problem-solving skills.
• Be ready to discuss your motivation for pursuing a UX research internship at Dolby specifically.

📝 Enhancement Note: For an intern role, the emphasis will be on potential, foundational knowledge, and learning agility rather than extensive experience. Portfolios should showcase academic rigor and understanding of the research process.

🛠 Tools & Technology Stack

Primary Tools:

• UX Research Platforms: While not explicitly named, the role mentions "research platform" for programming surveys and unmoderated tests. Candidates should be familiar with the concept of such platforms.
• Design & Collaboration Tools: Figma and Miro are mentioned as preferred qualifications, indicating their potential use in the team for prototyping, brainstorming, and user flow mapping.
• Productivity & Communication Tools: Microsoft Office Suite (Word, Excel, PowerPoint) and Microsoft Teams are listed as required.

Analytics & Reporting:

• Survey Platforms: Familiarity with platforms used for creating and distributing surveys is beneficial.
• Data Analysis Tools: While advanced tools are not specified, basic proficiency in analyzing qualitative data (e.g., interview notes) and potentially quantitative data from surveys is expected.

CRM & Automation:

• Not directly relevant to this UX Research Intern role, as the focus is on user research rather than sales or marketing operations.

📝 Enhancement Note: The technology stack emphasizes tools relevant to UX research and general office productivity. Candidates should highlight any experience with these or similar tools in their application.

👥 Team Culture & Values

Operations Values:

• Innovation: A core value at Dolby, driving the development of groundbreaking technologies in entertainment.
• User-Centricity: A commitment to understanding and meeting user needs through rigorous research and design.
• Collaboration: Encouraging teamwork across disciplines to achieve shared goals and create impactful products.
• Excellence: Striving for high quality in all aspects of work, from research execution to final deliverables.
• Flexibility: Embracing modern work approaches that support employee well-being and productivity.

Collaboration Style:

• The UX team works closely with product managers, designers, and engineers to integrate user insights into the product development lifecycle.
• A willingness to share knowledge and feedback is encouraged, fostering a continuous learning environment.
• Collaboration extends to cross-functional teams to ensure a holistic approach to product creation and user experience.

📝 Enhancement Note: Dolby's culture likely emphasizes a blend of technical expertise, creative innovation, and a strong focus on the end-user experience, driven by collaborative efforts.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Research Methods: Learning to apply different research methods appropriately based on project goals and constraints.
• Data Synthesis: Developing the skill to synthesize diverse qualitative and quantitative data into clear, actionable insights.
• Cross-Functional Communication: Effectively communicating research findings and recommendations to stakeholders with varying technical backgrounds.
• Adapting to Industry Pace: Keeping up with the rapid advancements in entertainment technology and UX research practices.

Learning & Development Opportunities:

• Practical Skill Acquisition: Gaining hands-on experience in executing UX research studies.
• Mentorship: Receiving guidance from experienced UX professionals to develop research skills and career direction.
• Industry Insights: Understanding the product development lifecycle at a leading entertainment technology company.
• Networking: Building connections with professionals in the UX and product development fields.

📝 Enhancement Note: The challenges are framed around the learning curve inherent in an internship, focusing on skill development and practical application.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used a user-centered approach in a project. What was your role?" (Focus on demonstrating understanding of UX principles and your contribution.)
• "How would you approach planning a simple usability test for a new mobile app feature?" (Outline your process: defining goals, recruiting participants, designing tasks, etc.)
• "Imagine you've conducted user interviews. How would you go about synthesizing the data to find key insights?" (Discuss methods like affinity mapping, thematic analysis.)

Company & Culture Questions:

• "Why are you interested in UX research at Dolby specifically?" (Connect your interests to Dolby's innovations in entertainment and audio.)
• "How do you approach collaboration with team members from different disciplines (e.g., engineers, designers)?" (Highlight your communication and teamwork skills.)
• "What do you hope to learn during this internship?" (Showcase your eagerness to grow and contribute.)

Portfolio Presentation Strategy:

• Structure: If presenting a project, follow a clear narrative: problem definition, research goals, methodology, findings, and recommendations.
• Visuals: Use clear visuals like user flows, personas, or key quotes to illustrate your points.
• Conciseness: Be articulate and to the point, focusing on the most impactful aspects of your work.
• Process Focus: Emphasize your thought process and the 'why' behind your decisions.

📝 Enhancement Note: Interview preparation should focus on demonstrating foundational knowledge, enthusiasm for UX research, and an understanding of Dolby's domain, rather than deep industry experience.

📌 Application Steps

To apply for this UX Research Intern position:

• Submit your application through the Dolby careers portal link provided.
• Resume Optimization: Tailor your resume to highlight academic achievements, relevant coursework (HCI, Psychology, Design), and any project experience related to user research or design. Quantify accomplishments where possible.
• Portfolio Preparation: Curate a digital portfolio (e.g., PDF, website) showcasing 1-3 key academic projects. Focus on demonstrating your understanding of the UX research process, from planning to analysis and reporting. Include examples of artifacts like user flows or personas.
• Interview Practice: Prepare to discuss your project experiences, answer behavioral questions about teamwork and problem-solving, and articulate your interest in UX research and Dolby. Practice explaining your portfolio projects concisely.
• Company Research: Familiarize yourself with Dolby's products, technologies, and mission. Understand their commitment to user experience and innovation in the entertainment industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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