UX Research & Designer

📍 Job Overview

Job Title: UX Research & Designer

Company: knowmad mood

Location: Barcelona, Catalonia, Spain

Job Type: FULL_TIME

Category: UX/UI Design & Research

Date Posted: 2026-03-31

Experience Level: 5-10 years

Remote Status: Hybrid (3 days remote, 2 days in-office)

🚀 Role Summary

• Drive user-centric design and research initiatives to inform product development and enhance user experience.

• Plan, execute, and synthesize qualitative and quantitative user research to uncover actionable insights.

• Translate research findings and stakeholder feedback into effective wireframes, prototypes, and visual designs.

• Collaborate daily with cross-functional agile teams, including developers, product owners, and scrum masters, to ensure seamless product iteration and delivery.

• Champion UX methodologies and a user-centered approach throughout the product lifecycle, fostering a culture of continuous improvement and innovation.

📝 Enhancement Note: While the primary focus is UX Research & Design, the role's emphasis on agile teams, product ownership collaboration, and driving user-centricity indicates a strong connection to Product Operations and GTM strategy enablement through user experience. The mention of "digital transformation" and "sustainable development" in the company description suggests a forward-thinking environment where UX plays a critical role in achieving business objectives.

📈 Primary Responsibilities

• Strategize and execute comprehensive user research plans, including remote and in-person studies, to align with product objectives and business goals.

• Conduct diverse qualitative and quantitative research methods such as user interviews, usability testing, surveys, and persona development.

• Analyze and synthesize research data to generate clear, actionable insights and user needs documentation for product teams.

• Develop and iterate on design deliverables, including wireframes, user flows, interactive prototypes, and high-fidelity visual designs, based on research findings and user feedback.

• Actively participate in agile ceremonies and collaborate daily with product owners, developers, scrum masters, and other stakeholders to ensure design feasibility and alignment with development sprints.

• Present research findings, design concepts, and strategic recommendations to internal teams and stakeholders in a structured, compelling, and data-driven manner.

• Monitor the performance and impact of implemented features post-launch, continuously gathering user feedback to inform future iterations and optimizations.

• Advocate for and drive the adoption of UX best practices and a user-centric mindset across product development teams.

• Collaborate with product management to define product roadmaps and identify opportunities for UX-driven innovation and improvement.

• Maintain and update design systems and style guides to ensure consistency and scalability across product interfaces.

📝 Enhancement Note: The responsibility to "Monitor the evolution and the impact of the functionalities implemented, collecting continuous feedback" strongly implies a need for an operations-minded approach to post-launch analysis and performance tracking, linking UX directly to business outcomes and operational efficiency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of professional experience in UX Research and UX Design, with a strong portfolio showcasing end-to-end product design processes and research impact.

Required Skills:

• Proven expertise in user research methodologies (qualitative and quantitative), including planning, execution, and analysis.

• Demonstrable experience with usability testing, customer/user journey mapping, and persona development.

• Proficient in user interface (UI) design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

• Solid understanding of agile software development methodologies and experience working within agile teams.

• Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.

• Strong collaboration and interpersonal skills, with a proven ability to work effectively with cross-functional teams and stakeholders.

• Demonstrated ability to present design concepts and research findings confidently and effectively.

• High degree of autonomy, proactivity, and problem-solving capabilities in complex and fast-paced environments.

Preferred Skills:

• Experience with A/B testing and other experimental design approaches.

• Familiarity with design systems and their implementation.

• Knowledge of accessibility standards and best practices.

• Experience in digital transformation projects.

• Understanding of data analysis tools and techniques to complement user research.

• Familiarity with UX best practices in B2B or SaaS environments.

📝 Enhancement Note: The requirement for C1 English proficiency for daily work, alongside a Spanish company and location, suggests the role is integral to international projects or teams, emphasizing the need for clear, cross-cultural communication skills, a key aspect of operations and GTM. The "5 years of experience in UX Research and UX Design" is a strong indicator for a mid-to-senior level UX professional.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a minimum of 5 years of UX Research and Design experience.

• Case studies showcasing end-to-end project involvement, from initial research and problem definition through to ideation, prototyping, and final design execution.

• Clear articulation of the problem statement, research methodologies employed, key insights derived, design decisions made, and the impact of the implemented solutions.

• Examples of user research projects, including methodology explanations, participant recruitment strategies, and findings synthesis.

• Prototypes and wireframes illustrating the design process and user flow development.

Process Documentation:

• Evidence of applying UX research within the product development lifecycle, detailing how user insights informed design iterations and product strategy.

• Examples of creating and utilizing user journey maps, personas, or other user-centered artifacts.

• Documentation of collaboration processes with agile teams, product owners, and developers, highlighting how design challenges were resolved.

• Demonstrations of iterating designs based on user feedback, stakeholder input, and internal reviews.

📝 Enhancement Note: For a UX Research & Designer role, the portfolio is paramount. It should not only showcase visual design skills but, more importantly, the strategic thinking, research rigor, and problem-solving process. Candidates should be prepared to articulate their role, the impact of their work, and how they applied specific UX methodologies to achieve measurable outcomes, aligning with operations' focus on efficiency and results.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Research & Designers in Barcelona, Spain, with a C1 English requirement, the estimated annual salary range is €45,000 - €65,000. This range accounts for the specified experience level (5-10 years), the hybrid work arrangement, and the need for advanced communication skills.

Benefits:

• Indefinite Contract (Contrato Indefinido)

• Hybrid Work Model: 3 days remote, 2 days in-office in San Cugat del Vallés.

• Comprehensive Training: Internal training programs and access to certifications.

• Flexible Compensation Plan: Includes options for health insurance, transportation, childcare vouchers, and restaurant vouchers.

• Brand Ambassador Program: "Plan amigo" for referring friends.

• Regular Events: Meetups, tech talks, and company events.

• Generous Paid Time Off: 26 days of rest (22 vacation days, 2 flexible days, and default holidays on December 24th and 31st).

Working Hours: 40 hours per week with flexible scheduling.

📝 Enhancement Note: The salary estimate is derived from research of similar UX Research & Designer roles in major Spanish cities like Barcelona, considering the specified experience level and the critical C1 English requirement. Benefits are directly pulled from the job description and highlighted for their value to operations professionals seeking work-life balance and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Transformation, Technology Consulting, Software Development. knowmad mood operates at the intersection of technology and business strategy, focusing on innovation and sustainable development. This industry context means the company is likely dynamic, project-driven, and values cutting-edge solutions.

Company Size: Over 3,000 employees. This large size suggests a well-established organization with structured processes, diverse teams, and opportunities for career advancement. For operations roles, it often means efficient internal systems and cross-functional departments.

Founded: The founding date is not explicitly stated, but the company's description implies a history of growth and evolution, positioning itself as a leader in digital transformation. The emphasis on "constant evolution" and "vanguard of technology" points to a culture that embraces change and innovation.

Team Structure:

• The UX Research & Designer will be part of a product development team, likely comprising developers, product owners, scrum masters, and potentially other designers or researchers.

• Reporting structure is not explicitly detailed but is typical within agile frameworks, with the UX professional collaborating closely with a Product Owner and the Scrum Master.

Methodology:

• Data-driven decision-making, with a strong emphasis on user research and insights.

• Agile methodologies are central to the development process.

• Focus on innovation, digital transformation, and sustainable development principles.

• Collaborative approach to problem-solving and product enhancement.

Company Website: https://www.knowmadmood.com/es/

📝 Enhancement Note: The company's description highlights a culture of collaboration, innovation, fun, and trust. For an operations-focused candidate, understanding how these values translate into daily work, such as transparent communication, iterative feedback loops, and a willingness to experiment, is crucial. The large company size suggests that understanding and navigating internal processes will be key to success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Research & Designer. It requires significant autonomy and the ability to lead research and design efforts within product teams. The expectation to "drive the adoption of UX methodologies" suggests leadership in influencing team practices.

Reporting Structure: While not explicitly stated, this role will likely report to a Head of UX, Design Lead, or Product Management Lead within a specific product vertical. The emphasis on daily collaboration with Product Owners and Scrum Masters indicates a highly integrated role within agile squads.

Operations Impact: The UX Research & Designer's impact is critical in ensuring products are user-friendly, intuitive, and meet market needs. This directly influences user adoption, customer satisfaction, retention rates, and ultimately, revenue generation through successful product outcomes. By driving user-centricity, the role contributes to reducing development waste and increasing the likelihood of product-market fit.

Growth Opportunities:

• Specialization: Deepen expertise in specific research methodologies (e.g., advanced qualitative techniques, quantitative analytics) or design specializations (e.g., interaction design, visual design for complex systems).

• Leadership: Transition into a Senior UX Researcher/Designer role, leading larger projects, mentoring junior team members, or taking on UX lead responsibilities for a product area.

• Management: Potentially move into a UX Manager or Design Lead position, focusing on team management, strategic direction, and stakeholder engagement at a higher level.

• Cross-functional Expertise: Develop a broader understanding of product management and GTM operations through close collaboration, potentially leading to roles that bridge UX with product strategy.

📝 Enhancement Note: The growth opportunities highlight a clear path for professionals who excel in UX and can demonstrate operational impact. The ability to influence product strategy and drive user adoption is a key differentiator for advancement into leadership roles within both UX and broader operations functions.

🌐 Work Environment

Office Type: The company operates a hybrid model, with 2 days per week in their San Cugat del Vallés office. This suggests a modern office environment designed to facilitate collaboration, innovation, and team building, balanced with the flexibility of remote work.

Office Location(s): The primary office mentioned for this hybrid role is in San Cugat del Vallés, a municipality within the Barcelona metropolitan area. This location offers a blend of business infrastructure and quality of life.

Workspace Context:

• Collaborative Environment: The office space is expected to foster interaction, workshops, brainstorming sessions, and team meetings, supporting the "collaboration" and "fun" values of knowmad mood.

• Operations Tools & Technology: Access to necessary design and research software, collaboration platforms, and potentially prototyping tools will be standard. The company's focus on digital transformation implies a commitment to providing modern technological resources.

• Team Interaction: Dedicated time in the office allows for face-to-face interaction with colleagues, fostering stronger team cohesion and facilitating complex problem-solving sessions that benefit from direct communication.

Work Schedule: A 40-hour work week with flexible scheduling is offered. This allows operations professionals to manage their time effectively, balancing deep work, collaborative sessions, and personal commitments, which is crucial for roles requiring focused analysis and iterative design work.

📝 Enhancement Note: The hybrid model is a significant factor for operations professionals. The specified 2 days in the office in San Cugat del Vallés indicate a need for local candidates or those willing to commute. The flexibility in working hours is a common operational benefit that supports work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of CV and portfolio by the recruitment team to assess experience, skills, and alignment with role requirements.

• Technical Interview: Likely an interview with a UX Lead or senior team member focusing on UX research methodologies, design process, problem-solving skills, and portfolio walkthrough. Be prepared to discuss your approach to user research, usability testing, and design iteration.

• Practical Exercise/Case Study: A take-home assignment or in-person exercise simulating a real-world design challenge. This will assess your ability to apply UX principles, conduct research (even simulated), and present solutions. Expect to be asked to translate findings into design recommendations.

• Team/Cultural Fit Interview: An interview with potential team members (developers, product owners) and hiring managers to assess collaboration style, communication skills, and cultural alignment with knowmad mood's values (collaboration, innovation, fun, trust).

• Final Interview: Potentially with a senior leader to discuss overall fit, career aspirations, and alignment with the company's strategic vision.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies, each detailing the project background, your role, the problem, your process (research, ideation, design), key decisions, and outcomes/impact.

• Process Focus: Emphasize your thought process and methodologies. Explain why you chose certain research methods or design approaches.

• Impact Metrics: Quantify the impact of your work whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores). Use data to support your claims.

• Visuals: Include high-quality visuals such as wireframes, prototypes, user journey maps, and final UI designs. Interactive prototypes are highly recommended.

• Tailoring: Tailor your portfolio presentation to highlight projects and skills most relevant to the job description, particularly agile collaboration and user research for product development.

Challenge Preparation:

• Research: Understand knowmad mood's services, client base, and company values. Research common challenges in digital transformation and user-centered design.

• Methodology: Be ready to articulate your preferred UX research and design methodologies and how you adapt them to different project constraints.

• Problem-Solving: Practice articulating your problem-solving approach. For case studies, focus on identifying assumptions, defining the problem, ideating solutions, and evaluating them.

• Presentation: Prepare to present your case study concisely and engagingly, anticipating questions about your design choices and research rationale.

📝 Enhancement Note: The interview process and portfolio review are critical for UX roles. The emphasis on "daily interaction" and "collaboration" means interviewers will be looking for strong interpersonal and communication skills, not just technical proficiency. Candidates should be prepared to demonstrate how they integrate into agile teams and drive user-centricity within those structures.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency in at least one is expected; Figma is increasingly becoming an industry standard).

• User Research Platforms: Tools for conducting remote usability testing, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Typeform, Lookback).

• Collaboration & Project Management: Jira, Confluence (Essential for working within agile teams and documenting processes).

• Communication: Slack, Microsoft Teams (For daily team communication and collaboration).

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (To understand user behavior on digital platforms).

• Product Analytics: Mixpanel, Amplitude (For in-depth analysis of user interactions within the product).

• Data Visualization: Tools like Tableau or Power BI might be used by the broader team to visualize research findings or product performance metrics.

CRM & Automation:

• While not directly a CRM role, understanding how UX impacts CRM adoption and usage is beneficial. Familiarity with CRM systems like Salesforce or HubSpot and marketing automation tools may provide context for how user experience influences customer engagement strategies.

• Integration Tools: Understanding how UX integrates with broader MarTech and ProductTech stacks is a plus.

📝 Enhancement Note: Proficiency in modern UX/UI design and prototyping tools like Figma is essential. Experience with agile project management tools like Jira is critical for seamless integration into the development workflow. The ability to leverage analytics tools to inform design decisions and measure impact aligns strongly with operations' data-driven approach.

👥 Team Culture & Values

Operations Values:

• Collaboration: Actively working with cross-functional teams to achieve shared goals, fostering an environment of mutual support and knowledge sharing.

• Innovation: Embracing new ideas, technologies, and approaches to solve complex problems and drive digital transformation.

• Commitment: Dedication to delivering high-quality work, meeting project deadlines, and contributing to the company's success.

• Fun: Maintaining a positive and engaging work environment where creativity and enjoyment are encouraged.

• Trust: Building strong relationships based on transparency, reliability, and mutual respect.

Collaboration Style:

• Cross-functional Integration: Daily interaction with developers, product owners, and scrum masters, ensuring UX is an integral part of the agile development process, not an afterthought.

• Process Review & Feedback: Open to constructive feedback from peers, stakeholders, and users, using it to refine designs and processes iteratively. Encouragement of a culture where feedback is seen as a growth opportunity.

• Knowledge Sharing: Proactively sharing UX insights, research findings, and design best practices with the team and wider organization. Participating in internal meetups and tech talks.

📝 Enhancement Note: The company explicitly lists Collaboration, Innovation, Commitment, Fun, and Trust as core values. For an operations-minded candidate, understanding how these values translate into practical behaviors – such as how teams share information, approach problem-solving, and handle feedback – will be key to assessing cultural fit and operational effectiveness within the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively advocating for user needs while ensuring designs align with business objectives and technical constraints.

• Navigating Complex Stakeholder Landscapes: Managing feedback and expectations from diverse stakeholders with varying priorities.

• Rapidly Evolving Technologies: Staying current with new UX tools, methodologies, and digital transformation trends.

• Driving User-Centricity in Agile Teams: Ensuring that UX remains a priority amidst sprint cycles and development pressures.

Learning & Development Opportunities:

• Operations Skill Advancement: Gaining deeper insights into product management, agile operations, and GTM strategies through close collaboration.

• Industry Conference & Certification Participation: Access to training, conferences, and certifications relevant to UX Research, Design, and Digital Transformation.

• Mentorship & Leadership: Opportunities for mentorship from senior UX professionals or design leaders within knowmad mood, with potential for growth into leadership roles.

• Exposure to Diverse Projects: Working on a variety of digital transformation projects for different clients, broadening experience across industries and problem domains.

📝 Enhancement Note: The challenges presented are common in UX roles but are framed within an operations context of efficiency and goal alignment. The growth opportunities are well-defined, offering clear paths for career progression and skill development relevant to both specialized UX and broader operational leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements or technical limitations. How did you approach it, and what was the outcome?" (Assesses problem-solving, negotiation, and strategic thinking).

• "How do you ensure your user research findings are effectively translated into actionable design recommendations that development teams can implement?" (Assesses process integration, communication, and impact).

Company & Culture Questions:

• "What interests you about knowmad mood's focus on digital transformation and sustainable development?" (Assesses research into the company and alignment with its mission).

• "How do you embody our core values of collaboration, innovation, and trust in your day-to-day work?" (Assesses cultural fit and understanding of company values).

Portfolio Presentation Strategy:

• Storytelling: Structure your case studies as narratives. Clearly define the problem, your journey, your decisions, and the resolution, emphasizing your role and the impact.

• Data-Driven Insights: Highlight how research data informed your design decisions. Be ready to discuss specific insights and how they led to design changes.

• Process Visualization: Use flowcharts, diagrams, and visuals to illustrate your design process and user flows. Show, don't just tell.

• Interactive Demo: If possible, prepare to demonstrate interactive prototypes and explain user interactions and key features.

• Conciseness: Be mindful of time. Focus on the most impactful projects and articulate your contributions clearly and succinctly.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also an understanding of how UX contributes to business objectives and integrates into operational processes like agile development. Articulating the "why" behind design and research decisions, supported by data and impact, is crucial.

📌 Application Steps

To apply for this UX Research & Designer position:

• Submit your application through the provided link on the knowmad mood Teamtailor platform.

• Tailor your CV and portfolio: Highlight your 5+ years of experience in UX Research and Design, specifically emphasizing your work within agile teams, your proficiency in user research methodologies, and your ability to translate insights into design solutions.

• Prepare a strong portfolio: Ensure your portfolio showcases at least 2-3 comprehensive case studies that detail your end-to-end process, research methods, design iterations, and measurable impact. Focus on projects demonstrating collaboration with development teams.

• Research knowmad mood: Understand their mission, values, and focus on digital transformation. Be prepared to articulate why you are a good cultural fit and how your skills align with their strategic goals.

• Practice your presentation: Rehearse walking through your portfolio case studies, focusing on clear articulation of your process, decisions, and the impact of your work. Be ready to answer strategy and behavioral questions related to collaboration and problem-solving.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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