UX Lead

📍 Job Overview

Job Title: UX Lead Company: Kastech Software Solutions Group Location: Brazil Job Type: CONTRACTOR Category: UX/Product Design Operations Date Posted: September 23, 2025 Experience Level: 10+ Years (Lead Experience Required) Remote Status: Fully Remote

🚀 Role Summary

• Lead comprehensive UX research and design initiatives, driving human-centered design principles across digital product development.
• Spearhead the creation and implementation of Design Systems, ensuring consistency and efficiency in user interface design for web and mobile applications.
• Leverage user testing, analytics tools, and data-driven insights to continuously optimize user experience and achieve business objectives.
• Foster strong collaboration with global cross-functional teams, including product managers, engineers, and business stakeholders, in a fast-paced Agile environment.
• Own end-to-end UX deliverables, from concept ideation and wireframing to high-fidelity prototyping and final asset handover for development.

📝 Enhancement Note: This role is a lead position, requiring not just extensive UX experience but also proven leadership capabilities in guiding design strategy and execution. The emphasis on "technical UX background" and "digital product design and development" suggests a need for someone deeply involved in the software lifecycle, not just aesthetic design.

📈 Primary Responsibilities

• Lead and manage the complete UX design lifecycle for global initiatives, ensuring alignment with business goals and user needs.
• Conduct thorough user research, including interviews, surveys, and usability testing, to gather actionable insights for design improvements.
• Develop and maintain comprehensive user personas, journey maps, and information architecture to inform design decisions.
• Create and refine low-fidelity wireframes, high-fidelity visual designs, and interactive prototypes using Figma.
• Design, build, and manage Design Systems, including components, style guides, and libraries, ensuring adherence to brand identity and accessibility standards.
• Lead and participate in Agile ceremonies (sprint planning, backlog grooming, stand-ups) from a UX perspective.
• Collaborate closely with Product Owners/Managers and Development teams to translate user needs and business requirements into effective user experiences.
• Present design concepts, user research findings, and prototypes to stakeholders, facilitating constructive feedback and iterative refinement.
• Ensure designs comply with UX best practices, usability standards, and accessibility guidelines (e.g., WCAG).
• Manage the handover of design assets, style guides, and specifications to the development team for implementation.
• Contribute to the measurement and reporting of UX and usability metrics to drive continuous optimization.
• Develop and share compelling UX case studies and success stories to highlight project impact and team achievements.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership and hands-on design execution. The emphasis on "global initiatives" and "global cross-functional teams" indicates a need for strong cross-cultural communication and collaboration skills.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected, though equivalent practical experience will be strongly considered.

Experience: 8-10 years of hands-on experience leading UX research and design initiatives, with a proven track record in digital product design and development environments. Previous experience specifically as a UX Lead is mandatory.

Required Skills:

• Extensive experience in Human-Centered Design (HCD) methodologies and processes.
• Advanced proficiency in Figma for wireframing, prototyping, and visual design.
• Proven expertise in conducting various forms of User Research (qualitative and quantitative).
• Hands-on experience with user testing platforms (e.g., UserTesting.com, Userlytics) and web analytics tools (e.g., Google Analytics, Fullstory).
• Deep understanding and practical experience in creating and managing Design Systems.
• Strong skills in Creative Design Ideation, Lo-Fi Wireframing, Hi-Fi Visual Design, and creating interactive Prototypes.
• Demonstrated ability to lead UX design within a fast-paced Agile/Scrum development environment.
• Excellent communication, presentation, and interpersonal skills for effective stakeholder management.
• Strong analytical and problem-solving abilities with a proactive, data-driven approach to design.
• Experience working effectively with global, cross-functional teams (UX, Development, Product Management, Business Stakeholders).
• A robust UX work portfolio showcasing a range of successful digital product designs and demonstrable UX impact.

Preferred Skills:

• Experience with enterprise applications and consumer-facing mobile apps.
• Familiarity with accessibility standards and best practices (e.g., WCAG).
• Experience in creating original icons, graphics, and illustrations.
• Knowledge of content management systems (CMS) or digital asset management (DAM) systems.
• Certification in Agile methodologies (e.g., CSM, CSPO) or UX best practices.

📝 Enhancement Note: The requirement for a "strong technical UX background" implies a need for candidates who understand the technical constraints and possibilities within software development, enabling them to create designs that are both innovative and feasible. The readiness to share Figma files during interviews is a direct indicator of the practical, hands-on nature of this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong understanding of the end-to-end UX design process, from research to final delivery.
• Case studies should highlight your role as a UX Lead, showcasing leadership in strategy, team collaboration, and project execution.
• Include examples of user research methodologies employed, the insights derived, and how these informed your design decisions.
• Showcase your proficiency with Figma, including examples of complex interactive prototypes, detailed style guides, and design system components.
• Quantifiable results and metrics demonstrating the impact of your UX designs on user satisfaction, engagement, conversion rates, or business KPIs.
• Examples of how you’ve integrated user feedback and data analytics into the design iteration process.

Process Documentation:

• Evidence of well-documented UX processes, including user research plans, usability testing reports, and design documentation (e.g., user flows, wireframes, prototypes).
• Examples of how you've contributed to or managed the creation and maintenance of Design Systems, including documentation for components, guidelines, and best practices.
• Artifacts that illustrate your approach to collaborating with development teams, including design handoff procedures and interaction specifications.
• Demonstrations of how you've applied Agile methodologies to UX workflows, including backlog refinement and sprint participation.

📝 Enhancement Note: The emphasis on sharing Figma files suggests that the portfolio review will be a highly practical, in-depth assessment of the candidate's design skills and process. Candidates should prepare to walk through their work, explaining their rationale and decision-making at each stage.

💵 Compensation & Benefits

Salary Range: Based on the provided range of $40-$45 USD per hour for a contractor role in Brazil, and considering the lead experience (10+ years) and specialized skills required, the estimated annual equivalent would be approximately $83,200 - $93,600 USD. This range is competitive for experienced UX Leads in emerging markets, especially for remote positions that tap into global talent pools.

Benefits: As a contractor, benefits may differ from full-time employees. However, common benefits for remote contract roles often include:

• Flexible working hours and location.
• Opportunity to work on diverse global projects with a reputable company.
• Potential for contract extension based on performance and project needs.
• Access to cutting-edge design tools and technologies.
• Professional development opportunities through project exposure and collaboration.

Working Hours: The role is expected to align with approximately 40 hours per week, common for full-time equivalent contractor roles. Flexibility in scheduling may be available, but alignment with global team collaboration times and Agile sprint cycles will be necessary.

📝 Enhancement Note: The hourly rate of $40-$45 USD for a contractor in Brazil is a strong indicator of the seniority and specialized skills required. This rate reflects the demand for experienced UX Leads proficient in modern design tools and methodologies in a remote, global context. Researching local contractor rates in Brazil for similar roles can provide further context.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Solutions / IT Services. Kastech Software Solutions Group likely operates within the broader information technology sector, providing software development, IT consulting, and digital transformation services to various clients. This context means the UX Lead will be working on projects that aim to solve complex business problems through technology. Company Size: Kastech Software Solutions Group is part of Kastech Canada Inc., indicating it's a significant player with a substantial global presence. Sizes can range from hundreds to thousands of employees, suggesting a well-structured organization with established processes but also potential for dynamic project teams. Founded: Kastech was founded in 2006. This history suggests a stable company with a mature understanding of the IT services market, likely having navigated various technological shifts and client needs over nearly two decades.

Team Structure:

• The UX Lead will likely be part of a product development team, working closely with Product Managers, Scrum Masters, and a global team of UX Designers, Developers, and Engineers.
• Reporting lines might be to a Head of Product, a Director of Design, or a Project Lead, depending on the specific initiative.
• Cross-functional collaboration is a core requirement, with frequent interaction with business stakeholders and potentially other departments like Marketing or Sales to understand user needs and business goals.

Methodology:

• Data Analysis and Insights: A strong emphasis on using user research, analytics tools (Google Analytics, Fullstory), and user testing data to drive design decisions and measure impact.
• Workflow Planning and Optimization: Applying Agile methodologies and HCD principles to streamline the design process, from ideation to implementation and iteration.
• Automation and Efficiency Practices: While not explicitly stated for UX, the company's IT focus suggests an appreciation for efficient processes and potentially leveraging tools for automation where applicable (e.g., design system management).

Company Website: https://kastech-canada-inc.breezy.hr (The provided URL is for their careers page, the main company website is likely kastechssg.com or similar.)

📝 Enhancement Note: The "Manager Notes" specifically mention "product development, software design, and technical collaboration," reinforcing that this role is deeply embedded in the software engineering lifecycle, not a standalone design function. The company's IT services context means the UX Lead will be instrumental in shaping client-facing products and internal tools.

📈 Career & Growth Analysis

Operations Career Level: This is a Lead position, signifying a senior individual contributor role with significant responsibility for guiding design strategy, mentoring junior designers (if any on the team), and owning critical project deliverables. It implies a high degree of autonomy and decision-making power within the UX domain.

Reporting Structure: The UX Lead will likely report to a higher-level manager within the product or design organization, such as a UX Manager, Director of Product, or a Senior Project Manager. They will, in turn, lead design efforts for specific projects and collaborate closely with cross-functional team members.

Operations Impact: The UX Lead's impact is directly tied to the success of digital products. By creating intuitive, efficient, and user-friendly experiences, they will influence user adoption, satisfaction, retention, and ultimately, the business outcomes of the projects they work on. This role is crucial for ensuring that the technology developed meets user needs and delivers tangible business value.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Design Systems, user research methodologies, or accessibility standards.
• Leadership Expansion: Progress to a UX Manager or Head of UX role, managing larger teams and broader design portfolios.
• Cross-functional Expertise: Gain deeper understanding of product management, agile development, and business strategy through close collaboration.
• Industry Exposure: Work on a variety of projects across different industries (if Kastech serves multiple sectors), broadening experience and adaptability.
• Mentorship: Mentor junior UX designers and contribute to the overall growth of Kastech's UX practice.

📝 Enhancement Note: The "10+ years" experience and "lead, not just any UX role" requirement firmly position this as a senior-level opportunity, suitable for experienced professionals looking to make a significant impact and potentially move into management or specialized expert roles.

🌐 Work Environment

Office Type: Given the "TELECOMMUTE" and "Remote OK" designations, the work environment is primarily remote. This means the candidate will likely work from a home office.

Office Location(s): While the company operates globally, the specific role is designated for Brazil (BR). This might mean that while fully remote, there could be a preference or requirement to be based within Brazil for legal, tax, or timezone coordination reasons.

Workspace Context:

• Collaborative Environment: Despite being remote, the role demands active participation in virtual collaboration through tools like Figma, video conferencing, and project management software. Regular interaction with global teams is expected.
• Operations Tools and Technology: Access to industry-standard design tools (Figma), collaboration platforms (e.g., Slack, Microsoft Teams), and potentially project management tools (e.g., Jira, Asana) will be essential.
• Operations Team Interaction: Expect frequent virtual meetings, design critiques, brainstorming sessions, and knowledge-sharing opportunities with other UX designers, product managers, and developers worldwide.

Work Schedule: The role is structured around a 40-hour work week. While remote work often offers flexibility, candidates should be prepared to align their working hours with global team meetings, Agile sprint cadences, and critical project deadlines. This might involve occasional early morning or late afternoon calls depending on the time zones of other team members.

📝 Enhancement Note: The "America/Cuiaba" timezone derivation for Brazil suggests a potential focus on specific regions within Brazil, which might influence working hour expectations for real-time collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review the application and portfolio for basic qualifications and experience alignment.
• Technical Interview/Portfolio Review: This is a critical stage where candidates present their UX portfolio, discuss their design process, showcase Figma files, and answer technical questions about UX research, design systems, and Agile methodologies. Expect in-depth discussions about specific case studies.
• Team/Stakeholder Interviews: Interviews with potential team members (e.g., product managers, developers) and key stakeholders to assess collaboration skills, communication style, and cultural fit within the global team.
• Final Interview: Potentially with a senior leader to discuss strategic alignment, leadership capabilities, and overall fit for the role and company.

Portfolio Review Tips:

• Storytelling: Structure portfolio case studies as compelling narratives – Problem, Process, Solution, and Impact. Clearly articulate your role and contributions, especially as a Lead.
• Figma Showcase: Be prepared to share specific Figma files and walk through your design process, demonstrating your interaction design skills, component usage, and adherence to design system principles. Highlight any unique or complex problem-solving within Figma.
• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs. This could include improvements in conversion rates, task completion times, user satisfaction scores, or reduction in support tickets.
• Process Clarity: Clearly explain your approach to user research, wireframing, prototyping, user testing, and design system management. Show how you adapt your process based on project needs and constraints.
• Leadership Demonstration: Provide examples of how you've led design initiatives, mentored others, or influenced product strategy.

Challenge Preparation:

• Design Challenge: You might be asked to complete a small design exercise, either timed or take-home, focusing on a specific UX problem. Prepare to apply your HCD process and Figma skills.
• Scenario-Based Questions: Be ready to answer questions about how you would handle specific UX challenges, such as conflicting stakeholder feedback, integrating new features into an existing design system, or conducting research with limited resources.
• Agile Integration: Prepare to discuss how you integrate UX into Agile sprints and collaborate effectively with development teams in that environment.

📝 Enhancement Note: Given the explicit mention of sharing Figma files, candidates should ensure their Figma files are well-organized, clearly annotated, and ready for presentation. This is a direct test of practical design skills and process transparency.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of UX design, from wireframing and prototyping to high-fidelity visual design and design system management. Proficiency is paramount.
• User Testing Platforms: Tools like UserTesting.com or Userlytics for conducting remote usability testing and gathering qualitative user feedback.
• Analytics Tools: Google Analytics for website/app performance tracking, and potentially Fullstory or similar for session recordings and heatmaps to understand user behavior.
• Project Management Tools: Likely Jira, Asana, Trello, or similar for managing tasks, sprints, and project workflows within an Agile framework.
• Collaboration Tools: Slack, Microsoft Teams, Zoom, or similar for communication and virtual collaboration with global teams.

Analytics & Reporting:

• Google Analytics: For tracking user interactions, conversion funnels, and overall website/app performance.
• Fullstory/Hotjar: For session replay analysis, heatmaps, and user behavior insights.
• Data Visualization Tools (Potentially): Tableau, Power BI, or Looker for creating dashboards and reports on UX metrics if required.

CRM & Automation:

• CRM (e.g., Salesforce, HubSpot): While not a primary UX tool, understanding how UX designs integrate with CRM data and workflows can be beneficial for enterprise applications.
• Automation Tools (for Design Systems): Figma's features for components, variants, and auto-layout contribute to design automation and efficiency.

📝 Enhancement Note: Proficiency in Figma is non-negotiable and will likely be a primary focus during the technical assessment. Experience with a range of user testing and analytics tools demonstrates a commitment to data-driven design and continuous improvement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for all design decisions.
• Collaboration: Valuing teamwork, open communication, and mutual respect across global and cross-functional teams.
• Data-Driven Decisions: Relying on research, analytics, and testing to inform design choices and measure success, rather than solely on intuition.
• Continuous Improvement: A mindset geared towards iterative design, learning from feedback, and constantly seeking ways to enhance user experiences and processes.
• Quality & Craftsmanship: A dedication to producing high-quality, well-crafted designs that are both functional and aesthetically pleasing, adhering to best practices and standards.

Collaboration Style:

• Integrated Agile: Working seamlessly within Agile development teams, contributing actively to sprints and providing timely UX input.
• Cross-functional Partnership: Building strong working relationships with product managers, engineers, and business stakeholders to ensure alignment and a shared understanding of project goals.
• Feedback-Oriented: Actively seeking and providing constructive feedback in design reviews and team discussions to foster growth and improve outcomes.
• Knowledge Sharing: Participating in the creation and sharing of UX case studies, best practices, and insights to elevate the team's collective knowledge and skills.

📝 Enhancement Note: The company's IT services nature likely fosters a culture that values efficiency, problem-solving, and client satisfaction. For a UX Lead, this translates to ensuring designs are not only user-friendly but also technically feasible and aligned with business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Collaboration Across Time Zones: Effectively coordinating with team members in different time zones requires strong communication skills and flexible scheduling.
• Balancing User Needs with Business Requirements: Navigating the inherent tension between user desires and business objectives, finding solutions that satisfy both.
• Maintaining Design Consistency: Ensuring adherence to design systems and brand guidelines across a diverse range of global initiatives and potentially multiple product lines.
• Rapid Iteration in Agile Environments: Adapting quickly to changing requirements and feedback loops within fast-paced Agile sprints while maintaining design quality.
• Remote Work Dependency: Relying heavily on digital tools and communication channels for collaboration and feedback, requiring proactive engagement to stay connected.

Learning & Development Opportunities:

• Advanced UX Specialization: Opportunities to deepen expertise in areas like UX strategy, service design, or advanced user research techniques.
• Design System Mastery: Becoming a go-to expert for Design Systems, potentially leading their evolution and governance.
• Agile UX Integration: Gaining extensive experience in optimizing UX workflows within various Agile frameworks.
• Cross-Disciplinary Learning: Understanding product management, software engineering, and business strategy through close collaboration.
• Leadership Mentorship: Opportunities to mentor junior designers and develop leadership skills through project ownership.

📝 Enhancement Note: The challenges highlight the dynamic and collaborative nature of working in a global, remote, and Agile setting. Successfully navigating these will require strong self-management, communication, and adaptability.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for leading end-to-end UX deliverables for a global initiative, from initial concept to handover." (Focus on your leadership, process, and collaboration.)
• "How do you balance user needs with business requirements and technical constraints in your design decisions?" (Highlight your problem-solving and negotiation skills.)
• "Walk us through a complex design system you've built or significantly contributed to. What were the key challenges and how did you overcome them?" (Demonstrate your expertise with design systems and problem-solving.)
• "How do you ensure effective communication and collaboration with global, cross-functional teams, especially when working remotely?" (Focus on communication strategies, tools, and cultural sensitivity.)
• "Describe a time you used user research and analytics data to significantly improve a product's user experience. What was the impact?" (Showcase your data-driven approach and ability to measure success.)

Company & Culture Questions:

• "What interests you most about Kastech Software Solutions Group and this specific UX Lead role?" (Research the company's mission, values, and recent projects.)
• "How do you approach mentoring or guiding other designers, even if not a formal management role?" (Illustrate your leadership potential and collaborative spirit.)
• "How do you handle feedback on your designs, especially constructive criticism or conflicting opinions from stakeholders?" (Demonstrate your resilience, openness to feedback, and problem-solving approach.)

Portfolio Presentation Strategy:

• Figma Walkthrough: Prepare a concise and clear presentation of your Figma files. Focus on key screens, interactive elements, and how your design system components were utilized. Be ready to explain your rationale for design choices.
• Data-Driven Storytelling: Ensure your case studies clearly articulate the problem, your process, the solution, and the measurable impact. Use visuals and data points effectively.
• Leadership Emphasis: Highlight instances where you took initiative, led a design effort, resolved conflicts, or influenced project direction.
• Conciseness: Respect the interviewer's time. Focus on the most relevant and impactful aspects of your work, especially those that align with the job description's requirements.

📝 Enhancement Note: Be prepared for a deep dive into your portfolio, with a particular focus on your Figma skills and your ability to articulate the "why" behind your design decisions. Demonstrating leadership and a collaborative approach will be key to success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Breezy HR link.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience as a UX Lead, emphasizing your technical UX background, proficiency in Figma, and experience with Design Systems and Agile environments.
• Resume Optimization: Clearly list your years of experience, specific UX skills, and quantifiable achievements. Use keywords from the job description naturally throughout your resume.
• Portfolio Preparation: Select 2-3 of your strongest case studies that best represent your leadership in UX, your process, and your impact. Ensure your Figma work is easily accessible and well-organized for review.
• Company Research: Familiarize yourself with Kastech Software Solutions Group's services, client base (if publicly available), and any information about their approach to design or technology. Understand the context of working in an IT services company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.