UX Designer, Workflow Systems
π Job Overview
Job Title: UX Designer, Workflow Systems
Company: Seeq
Location: United States
Job Type: FULL_TIME
Category: UX/Product Design (Workflow Systems Focus)
Date Posted: 2026-05-08
Experience Level: 6+ Years (Mid-Senior to Staff Level)
Remote Status: Fully Remote
π Role Summary
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Lead the design and discovery of complex, cross-role workflows within strategic product initiatives, with an initial focus on batch analytics for industrial process manufacturing.
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Drive end-to-end user experience design, from initial research and problem framing through to shipped, high-fidelity interactive solutions.
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Leverage workflow systems thinking and service design methodologies to identify and resolve bottlenecks, handoffs, and unmet needs for technical end-users.
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Collaborate closely with Product Management, Engineering, and UX Research to translate customer insights into actionable design decisions and impactful product features.
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Contribute to the evolution of the Design System and team practices by sharing learnings and best practices in workflow-centered design and AI-enabled experiences.
π Enhancement Note: While the title is "UX Designer," the emphasis on "Workflow Systems" and "complex, cross-role workflows" positions this role as a specialized UX designer with a strong focus on process optimization, operational efficiency, and systems thinking, particularly relevant for GTM and operations-adjacent functions. The requirement for designing for "AI-enabled or agent-assisted experiences" further highlights its strategic importance in modern SaaS product development.
π Primary Responsibilities
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Conduct deep workflow discovery for strategic product initiatives, starting with batch analytics, to map out how work moves across different roles, systems, and time horizons.
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Perform contextual research with customers and internal stakeholders to uncover critical handoffs, operational bottlenecks, workarounds, and latent customer needs within complex industrial processes.
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Synthesize research findings into practical design artifacts, including journey maps, service blueprints, and future-state workflow diagrams, to inform product and engineering scope and design decisions.
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Design comprehensive end-to-end user experiences, encompassing interaction design, prototyping, and the creation of high-fidelity workflows ready for implementation.
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Validate both the overall workflow and individual interaction designs, ensuring a cohesive and effective end-to-end experience across feature boundaries and real-world customer use cases.
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Partner with UX Researchers and fellow designers to plan and execute user studies, share qualitative findings, and elevate the overall quality of workflow-centered design within the team.
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Actively contribute to design critiques, the ongoing evolution of the Design System, and team operational practices by sharing insights, effective patterns, and innovative methods derived from your work.
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Shape the integration and user experience of AI-enabled features within supported workflows, prioritizing trust, clarity, and seamless role handoffs.
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Serve as a key design partner and subject-matter expert within your designated product areas, influencing decisions through demonstrated expertise, strategic influence, and collaborative engagement.
π Enhancement Note: The responsibilities clearly indicate a need for a designer who can think beyond individual screens and understand the broader operational context. This requires a strong grasp of process mapping, system interactions, and cross-functional team dynamics, aligning closely with the principles of Revenue Operations and Sales Operations in understanding and optimizing business processes.
π Skills & Qualifications
Education: Bachelorβs or Masterβs degree in UX Design, Human-Computer Interaction (HCI), Service Design, or a closely related field; or equivalent professional experience.
Experience: 6+ years of progressive UX experience, with a proven track record of designing and shipping B2B SaaS products.
Required Skills:
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Demonstrated expertise in designing and shipping complex, multi-step, or multi-role workflows within technical, data-heavy, or operationally intricate domains.
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Strong end-to-end design craft spanning discovery, synthesis, interaction design, prototyping, and delivering final shipped UX.
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Proficiency in utilizing service design or workflow-systems methods such as journey maps, service blueprints, ecosystem maps, or longitudinal workflow research.
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Robust qualitative research skills, including mastery of contextual inquiry and the ability to extract deep insights from technical end users.
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Expert proficiency with modern UX design and prototyping tools, particularly Figma, and the ability to transition seamlessly between low-fidelity systems thinking artifacts and high-fidelity UI design.
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Strong written and visual communication skills, with the ability to articulate design tradeoffs and rationale clearly to Product, Engineering, and diverse cross-functional stakeholders.
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Comfort and aptitude for working with technical products, data-rich interfaces, and rapidly learning complex domains.
Preferred Skills:
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Experience designing for AI-enabled or agent-assisted experiences, with a keen understanding of trust, explainability, and role handoff considerations.
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Familiarity with the industrial sector, process manufacturing, or data analytics for operational efficiency.
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Experience contributing to or evolving Design Systems, with an understanding of how componentization supports complex workflow design.
π Enhancement Note: The emphasis on B2B SaaS, complex workflows, and data-rich interfaces directly aligns with the needs of operations roles that rely on efficient, data-driven systems. The requirement for a portfolio demonstrating "problem framing and shipped product outcomes" is crucial for operations candidates to showcase their ability to analyze issues and deliver measurable improvements.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase 2-3 significant projects that demonstrate your ability to tackle complex, multi-step workflows or systems-level design challenges.
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For each project, clearly articulate the problem space, your specific role, the methodology used (e.g., journey mapping, blueprinting), and the resulting design solutions.
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Include examples of shipped product work, highlighting the impact and user outcomes achieved through your design interventions.
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Demonstrate your proficiency in using tools like Figma for both low-fidelity systems thinking artifacts and high-fidelity UI design.
Process Documentation:
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Clearly document the discovery and research phases, detailing how you mapped existing workflows and identified key friction points or opportunities for improvement.
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Illustrate the translation of research insights into design artifacts, such as service blueprints or future-state flows, explaining the rationale behind design decisions.
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Provide examples of interactive prototypes that effectively demonstrate proposed workflow improvements and user interactions.
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Detail how you validated your designs, whether through user testing, stakeholder reviews, or post-launch analysis, focusing on metrics and user feedback.
π Enhancement Note: For operations professionals, this section underscores the importance of demonstrating a structured, data-informed approach to problem-solving. A portfolio that highlights process mapping, efficiency improvements, and system integration will be highly valued. The ability to visually represent complex workflows is paramount.
π΅ Compensation & Benefits
Salary Range: Base salary $140,000 plus bonus incentives.
- π Enhancement Note: This is a specific base salary provided. Based on industry benchmarks for Staff UX Designers with 6+ years of experience in remote US-based roles, this salary is competitive, particularly for a company focused on industrial analytics. It falls within the typical range for senior individual contributor roles in tech.
Benefits:
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12-week paid Seeq family leave
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Unlimited Paid Time Off (PTO)
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Internet and mobile phone reimbursements
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Comprehensive Medical benefits
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Group Term Life Insurance
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Short-term and Long-term Disability Insurance (pre-tax benefits)
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Voluntary Vision and Dental (including orthodontics)
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Vacation bonus program
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Employee Assistance Program (EAP)
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Generous home office allowance
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Pet-friendly workspace (for dog owners)
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A positive and collaborative work environment, recognized as a great place to work.
Working Hours: 40 hours per week (standard full-time).
- π Enhancement Note: While a standard 40-hour week is specified, the unlimited PTO and remote-first nature suggest a focus on outcomes and flexibility, which is often appreciated by operations professionals who may need to manage complex schedules and project deadlines.
π― Team & Company Context
π’ Company Culture
Industry: Software, Data Analytics, Industrial Technology, AI. Seeq operates in the high-growth sector of advanced analytics for process manufacturing, enabling companies to derive critical business insights from vast amounts of industrial data. This positions them at the intersection of AI, SaaS, and industrial IoT.
Company Size: Seeq is a growing company, indicated by its hiring of experienced staff-level designers and its remote-first strategy, suggesting a dynamic environment.
Founded: Seeq was founded on the principle of providing better solutions for industrial process data insight, driven by a mission to convert data into actionable business intelligence. The company has a seasoned executive team with experience in scaling high-growth ventures.
Team Structure:
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The UX team likely consists of specialized roles, including UX Researchers, Interaction Designers, and potentially UX Engineers, working in close collaboration.
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This role reports into a design leadership position, likely a Head of UX or Director of Product Design, and will partner heavily with Product Management and Engineering leads for specific product initiatives.
Methodology:
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Seeq emphasizes an AI-first product strategy, integrating AI and machine learning into its advanced analytics solutions.
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The company is focused on improving customer decision-making through data insights, implying a strong data-driven approach to product development and operations.
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Workflow thinking and service design are central to this role, highlighting a commitment to optimizing processes and user journeys for complex operational tasks.
Company Website: www.seeq.com
π Enhancement Note: Seeq's focus on industrial data and AI analytics provides a unique context for a UX Designer. Understanding the operational challenges within process manufacturing will be key to success, making this role highly relevant for individuals with an interest in how technology drives efficiency in core business functions, akin to operations roles.
π Career & Growth Analysis
Operations Career Level: This is a Staff-level UX Designer position, indicating a senior individual contributor role. It requires a high degree of autonomy, strategic thinking, and the ability to lead complex design initiatives with minimal supervision, influencing product direction. This level is often a stepping stone to Principal Designer roles or management positions.
Reporting Structure: The role reports within the Product Development or Design organization, likely to a Director or VP of Design/Product. Close collaboration with Product Management and Engineering counterparts is expected, forming a core product team.
Operations Impact: This role has a direct impact on how users (customers in process manufacturing) interact with Seeq's advanced analytics platform. By improving complex workflows, the designer directly contributes to increased user efficiency, better data-driven decision-making, and ultimately, enhanced customer ROI and satisfaction, which are critical metrics for any operations function.
Growth Opportunities:
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Specialization: Deepen expertise in workflow systems design, service design, and AI-enabled user experiences for industrial applications.
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Leadership: Grow into a Principal Designer role, taking on larger, more ambiguous strategic initiatives, mentoring junior designers, and influencing design strategy across multiple product areas.
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Cross-functional Influence: Develop stronger partnerships with Product Management and Engineering, potentially leading design efforts for major product pillars or emerging technology areas.
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Domain Expertise: Become a subject matter expert in process manufacturing analytics, a valuable niche within the industrial tech sector.
π Enhancement Note: For operations professionals, understanding the career path of a Staff UX Designer highlights the value placed on strategic problem-solving and process optimization within tech companies. The emphasis on "impact" and "influence" aligns with the career aspirations of operations leaders.
π Work Environment
Office Type: Seeq is a remote-first company. This means the primary work environment is virtual, with no central office requirement.
Office Location(s): While remote, the role is specified for the "United States." This implies that candidates must be legally authorized to work in the US and potentially reside within a specific timezone alignment (e.g., EST, CST, MST, PST) to facilitate collaboration.
Workspace Context:
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Remote Collaboration: Expect a highly collaborative virtual environment relying on tools like Slack, Zoom, Figma, and project management software.
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Technology & Tools: Access to industry-standard UX design and collaboration tools (Figma, etc.) will be provided. The company's product itself is data-rich and technically complex, so familiarity with such environments is beneficial.
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Team Interaction: Regular team meetings, design critiques, and cross-functional syncs will occur virtually. Opportunities for informal "water cooler" chats or virtual team-building events may exist.
Work Schedule: While a standard 40-hour work week is typical, the remote-first and unlimited PTO policies suggest a focus on flexibility and results. Designers are expected to manage their time effectively to meet project deadlines and collaborative needs across different US time zones.
π Enhancement Note: The remote-first nature is a significant factor for many operations professionals seeking better work-life balance. The requirement to align with US time zones is important for practical collaboration, especially in roles that require synchronous communication.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: A recruiter or hiring manager will likely review your application and resume to assess basic qualifications and experience.
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Portfolio Review & Interview: A deep dive into your portfolio, focusing on your workflow systems thinking, research methodology, and shipped product examples. This will likely involve a dedicated session with design leadership and/or team members. Prepare to discuss your process, challenges, and outcomes in detail.
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Design Challenge/Case Study: You may be asked to complete a take-home assignment or a live design exercise focused on a complex workflow problem. This assesses your problem-solving skills, design craft, and ability to work under time constraints.
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Cross-functional Interviews: Meetings with Product Management and Engineering stakeholders to assess collaboration skills, technical understanding, and ability to influence decisions.
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Final Interview: Typically with senior leadership to gauge cultural fit, strategic thinking, and overall suitability for the Staff-level role.
Portfolio Review Tips:
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Highlight Workflow Expertise: Emphasize projects where you designed complex, multi-step processes or systems. Clearly articulate the "before" and "after" states of the workflow.
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Showcase Research & Synthesis: Detail your research methods (contextual inquiry, journey mapping) and how you synthesized findings into actionable design insights.
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Demonstrate End-to-End Craft: Include examples from discovery to final shipped product, showcasing your range from ideation to detailed UI.
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Quantify Impact: Whenever possible, use metrics or qualitative feedback to demonstrate the positive outcomes of your design work (e.g., reduced task completion time, improved accuracy, increased user satisfaction).
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Explain Tradeoffs: Be prepared to discuss the design decisions you made, the tradeoffs you considered, and why you chose a particular solution.
Challenge Preparation:
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Understand the Domain: If given a case study, research Seeq's industry (process manufacturing, industrial data analytics) and potential user challenges.
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Focus on Process: For workflow challenges, break down the problem into its constituent steps, identify bottlenecks, and propose structured solutions.
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Articulate Your Thinking: Clearly communicate your thought process, design rationale, and any assumptions you're making. Practice presenting your work concisely and persuasively.
π Enhancement Note: For operations candidates, this section emphasizes the need to demonstrate a structured, analytical approach to problem-solving and a clear ability to articulate process improvements and their impact, mirroring the skills required in operations roles.
π Tools & Technology Stack
Primary Tools:
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Figma: Expert proficiency required for interaction design, prototyping, and high-fidelity UI creation. This will be the primary tool for design deliverables.
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Prototyping Tools: Beyond Figma, familiarity with other prototyping tools for advanced interactions or specific use cases may be beneficial.
Analytics & Reporting:
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Data Analysis Tools: While not a primary UX tool, understanding how users interact with data-rich interfaces and analytics dashboards is crucial. Familiarity with tools like Tableau, Power BI, or Seeq's own platform would be advantageous.
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User Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or Pendo to understand user behavior in shipped products.
CRM & Automation:
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CRM Systems: While not directly designing CRM, understanding how workflows might integrate with or be influenced by CRM data (customer information, sales processes) can be beneficial.
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Workflow Automation Tools: Familiarity with general concepts of workflow automation and how UIs support or enable these processes.
π Enhancement Note: The explicit mention of Figma highlights its importance as a core deliverable tool. For operations professionals, understanding how UX design interfaces with data analytics and workflow automation tools is key, as these are often central to operational efficiency.
π₯ Team Culture & Values
Operations Values:
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Data-Driven Decisions: A commitment to using data and user research to inform design choices and product strategy.
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Customer Focus: Deep empathy for users and a dedication to solving their most pressing problems, especially within complex operational contexts.
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Collaboration & Influence: Working effectively with cross-functional teams, influencing decisions through expertise, and fostering a positive team dynamic.
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Continuous Improvement: A drive to iterate, learn, and refine designs and processes, embracing feedback and adapting to evolving needs.
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Innovation: Embracing Seeq's AI-first strategy and exploring novel solutions for industrial data analytics challenges.
Collaboration Style:
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Partnership: Working closely as a peer with Product Managers and Engineers, sharing ownership of product outcomes.
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Constructive Feedback: Actively participating in design critiques and providing thoughtful, actionable feedback to colleagues, while being open to receiving it.
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Knowledge Sharing: Proactively sharing learnings, best practices, and design patterns to elevate the entire team's capabilities.
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Transparent Communication: Maintaining open lines of communication regarding progress, challenges, and design rationale with all stakeholders.
π Enhancement Note: The emphasis on "data-driven decisions," "customer focus," and "collaboration" aligns perfectly with the core values of successful operations teams. Understanding these values is crucial for demonstrating cultural fit.
β‘ Challenges & Growth Opportunities
Challenges:
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Complexity of Domain: Designing for industrial process manufacturing involves understanding highly technical domains, complex data, and specialized user workflows.
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Cross-Role Workflows: Bridging the needs and interactions of multiple user roles (e.g., engineers, operators, analysts) within a single product experience.
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AI Integration: Designing AI-enabled features that are trustworthy, understandable, and seamlessly integrated into existing user workflows, especially concerning handoffs.
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Remote Collaboration: Effectively collaborating and driving alignment across distributed teams and time zones.
Learning & Development Opportunities:
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Deepen Workflow Systems Expertise: Gain unparalleled experience in designing for complex operational processes in a critical industry.
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AI/ML Design: Develop specialized skills in designing user experiences for AI-driven products, a highly sought-after capability.
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Strategic Product Influence: Contribute to major product initiatives and influence the strategic direction of Seeq's platform.
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Mentorship: Opportunities to mentor junior designers and contribute to the growth of the UX team.
π Enhancement Note: Identifying these challenges and growth opportunities allows operations professionals to see parallels with their own roles, where navigating complexity, driving adoption of new technologies, and collaborating remotely are common themes.
π‘ Interview Preparation
Strategy Questions:
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"Describe a time you designed a complex, multi-step workflow. What was the problem, your process, and the outcome?" (Focus on your workflow systems thinking, research, and impact).
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"How do you approach designing for users who have highly technical or specialized domain knowledge?" (Highlight your research skills, empathy, and ability to learn complex domains).
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"Tell me about a project where you had to balance the needs of multiple user roles within a single experience." (Showcase your ability to handle cross-role workflows and stakeholder management).
Company & Culture Questions:
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"What interests you about Seeq's mission and the industrial analytics space?" (Research Seeq's value proposition and market position).
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"How do you ensure your design work is data-driven and customer-centric?" (Relate to your experience with user research and metrics).
Portfolio Presentation Strategy:
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Structure for Impact: Organize your portfolio around key projects, clearly stating the problem, your role, your process, the solution, and the impact. Use a narrative approach.
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Show, Don't Just Tell: Use visuals (screenshots, prototypes, diagrams) to illustrate your design process and final outcomes.
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Focus on Workflow: For this role, dedicate significant time to showcasing projects that explicitly demonstrate your ability to analyze and improve complex workflows. Use journey maps, service blueprints, or flow diagrams as supporting artifacts.
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Quantify Results: Be ready to discuss metrics, KPIs, or qualitative feedback that demonstrate the success of your designs. If shipped product examples are available, highlight their real-world impact.
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Be Concise and Clear: Practice your presentation to ensure you can convey key information efficiently and answer questions thoroughly.
π Enhancement Note: Operations candidates can leverage their experience in process mapping, KPI tracking, and stakeholder communication to effectively answer these questions and present their portfolio, framing their experience in terms of problem-solving and driving measurable business outcomes.
π Application Steps
To apply for this operations-adjacent design position:
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Submit your application through the provided link on Workable.
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Curate Your Portfolio: Select 2-3 projects that best showcase your expertise in complex workflow systems design, B2B SaaS, and end-to-end UX craft. Ensure each project clearly articulates the problem, your process (especially research and workflow mapping), your specific contributions, and the measurable impact.
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Tailor Your Resume: Highlight keywords and experiences relevant to workflow systems, B2B SaaS, interaction design, prototyping, qualitative research, and Figma proficiency. Quantify achievements where possible.
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Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your problem-solving methodology for complex workflows and your ability to translate insights into shipped product experiences. Be ready to discuss your approach to AI-enabled design.
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Research Seeq: Understand Seeq's mission, product, target market (process manufacturing), and their AI-first strategy. This will help you tailor your application and prepare for interview questions.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Requires 6+ years of UX experience in B2B SaaS with a focus on complex, data-heavy workflows and proficiency in Figma. A degree in UX, HCI, or a related field is preferred along with a portfolio demonstrating shipped product outcomes.