UX Designer Vardagsbank

📍 Job Overview

Job Title: UX Designer Vardagsbank

Company: Skandia

Location: Stockholm, Sweden (Implied, based on company description of Stockholm as a major operational hub)

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 20, 2026

Experience Level: 5+ Years (Mid-Senior Level)

Remote Status: Hybrid (Implied by company description and common practice in Stockholm)

🚀 Role Summary

• Lead the design of user experiences for core banking services (cards, accounts, payments) within a regulated financial environment.

• Drive iterative and hypothesis-driven design processes from research and analysis to final solution design.

• Collaborate closely with cross-functional teams, including product owners and developers, to deliver intuitive and user-centric solutions.

• Conduct in-depth UX research, including user interviews, observations, and data analysis, to uncover customer needs.

• Validate design solutions through planning, executing, and analyzing usability tests.

📝 Enhancement Note: While the job title is "UX Designer," the responsibilities and context strongly suggest a role focused on Digital Product Design within a financial services domain. The "Vardagsbank" (Everyday Bank) aspect highlights a focus on high-usage, essential customer touchpoints, demanding a high degree of usability and clarity within a regulated framework. The hybrid work arrangement is inferred from common practices in major Swedish cities and the description of Skandia's operational split between Stockholm and Linköping, suggesting flexibility.

📈 Primary Responsibilities

• Spearhead the design direction for complex and often regulatory-driven banking initiatives, ensuring user needs are met while adhering to compliance requirements.

• Develop detailed design artifacts, including user flows, wireframes, and interactive prototypes, primarily using Figma.

• Plan and execute comprehensive UX research methodologies, such as in-depth customer interviews, contextual inquiries, and qualitative/quantitative data analysis, to inform design decisions.

• Design, conduct, and analyze usability testing sessions to gather feedback and validate design effectiveness, iterating based on findings.

• Present design concepts, research insights, and strategic recommendations to product teams, stakeholders, and leadership, influencing and shaping the organization's design practices.

• Actively contribute to the continuous improvement of design processes, tools, and methodologies within the Vardagsbank team and the broader Skandia organization.

• Translate business requirements and user needs into elegant, efficient, and user-friendly design solutions for digital banking products.

• Champion a user-centered design approach throughout the product development lifecycle, ensuring a consistent and positive customer experience across all touchpoints.

📝 Enhancement Note: The emphasis on "complex and often regulatory-driven initiatives" and "design work in a regulated business, such as banking or insurance" points to a need for a UX Designer who can navigate stringent compliance requirements while still delivering innovative and user-friendly solutions. This implies a strategic rather than purely execution-focused role.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of professional experience in UX Design, Product Design, or a closely related role, with a proven track record of designing and launching successful digital products.

Required Skills:

• UX Design Expertise: Deep understanding of user-centered design principles, UX methodologies, and best practices for digital product development.

• Figma Proficiency: Advanced skills in using Figma for wireframing, prototyping, design system management, and collaborative design workflows.

• UX Research & Testing: Documented experience in planning, conducting, and analyzing qualitative and quantitative user research, including user interviews, surveys, and usability testing.

• Information Architecture & Wireframing: Ability to create clear and effective user flows, site maps, wireframes, and prototypes to communicate design solutions.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to break down complex user problems into actionable design solutions.

• Communication & Presentation: Excellent verbal and written communication skills in Swedish, with the ability to articulate design rationale, present concepts persuasively, and influence stakeholders.

• Collaboration: Proven ability to work effectively within cross-functional teams, collaborating closely with product owners, developers, researchers, and other designers.

Preferred Skills:

• Financial Services/Banking Domain Experience: Prior experience designing for regulated industries like banking, insurance, or fintech, understanding of compliance constraints and security considerations.

• Design Systems: Experience in contributing to or managing design systems to ensure consistency and scalability across products.

• Data Analysis for Design: Familiarity with leveraging analytics data (e.g., user behavior metrics, conversion rates) to inform design decisions and measure impact.

• Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing accessible digital products.

• Agile/Scrum Methodologies: Experience working within Agile development environments, contributing to sprints and iterative product development.

📝 Enhancement Note: The explicit requirement for "Very good knowledge of Swedish, both spoken and written" is critical for this role, underscoring the importance of clear communication within the Swedish market and regulatory context. The preference for experience in regulated industries like banking or insurance is a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A curated selection of 3-5 comprehensive case studies showcasing your UX design process from problem identification to solution delivery. Each case study should clearly articulate:

  • The problem statement or user need.
  • Your role and contributions within the project.
  • The design process followed (research, ideation, prototyping, testing).
  • Key design decisions and rationale, supported by user insights.
  • The final solution and its impact (quantifiable results if possible).

• Figma Work Samples: Demonstrations of your proficiency in Figma, showcasing wireframes, user flows, interactive prototypes, and potentially contributions to design systems.

• Research & Testing Examples: Evidence of your UX research capabilities, such as snippets from user interview summaries, research findings, or usability test reports.

Process Documentation:

• Workflow Design: Examples of how you have mapped out user journeys and designed intuitive workflows for complex tasks.

• Iterative Design: Demonstrations of how you have iterated on designs based on user feedback, data, and testing results.

• Collaboration Artifacts: (Optional, but beneficial) Examples of how you have collaborated with developers or product managers, such as annotated wireframes or design specifications.

📝 Enhancement Note: For this role, the portfolio is paramount. It should not only showcase aesthetic design skills but also a robust understanding of user-centered design methodologies, research rigor, iterative refinement, and the ability to translate complex requirements (especially regulatory ones) into user-friendly interfaces. Demonstrating impact through metrics is highly valued.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive Salary: A salary commensurate with experience and the responsibilities of the role.

• Pension Scheme: Comprehensive pension plan contributions.

• Health & Wellness: Access to health insurance and potentially wellness programs or stipends.

• Competence Development: Opportunities for professional development, training, and continuous learning (explicitly mentioned).

• Learning Opportunities: Access to resources and time for skill enhancement and knowledge acquisition (explicitly mentioned).

• Work-Life Balance: Support for a healthy work-life balance, including hybrid work arrangements.

• Employee Benefits Package: Likely includes benefits such as subsidized meals, potential for employee discounts on Skandia products, and a positive work environment.

Working Hours:

• Standard full-time working hours are approximately 40 hours per week, with flexibility often provided through hybrid work arrangements.

📝 Enhancement Note: The salary estimate is based on general Swedish market data for experienced UX Designers in major cities like Stockholm. Official figures will be provided by Skandia. The explicitly mentioned benefits of "Competence development" and "Learning opportunities" are highlighted as key differentiators for attracting talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking / Insurance. Skandia is a long-standing financial institution with a pioneering history in digital banking since 1994.

Company Size: Approximately 270 employees within the bank itself, part of the larger Skandia group. This indicates a mid-sized, focused banking operation with the backing of a larger financial entity.

Founded: Skandia Bank was established in 1994 as Sweden's first fully digital bank. This history suggests a culture that values innovation, digital transformation, and a forward-thinking approach to financial services.

Team Structure:

• Cross-functional Teams: You will be part of a cross-functional team, working closely with Product Owners, Developers, and other specialists. This structure promotes collaboration and shared ownership.

• Department: The role is within the "Vardagsbank" (Everyday Bank) department, focusing on core customer services like cards, accounts, and payments.

• Reporting: Likely reports to a Design Lead, UX Manager, or Product Owner within the Vardagsbank unit.

Methodology:

• Iterative & Hypothesis-Driven: The team works iteratively and is hypothesis-driven throughout the entire design and development journey. This implies a data-informed and experimental approach to product development.

• Agile Environment: Likely operates within Agile frameworks, emphasizing flexibility, rapid iteration, and continuous improvement.

Company Website: https://karriar.skandia.se/

📝 Enhancement Note: Skandia's history as Sweden's first fully digital bank positions them as an innovator in the financial sector. This heritage likely translates into a culture that embraces digital transformation and customer-centricity, which are key for a UX Designer role. The "Vardagsbank" focus suggests a pragmatic and user-needs-driven approach to essential financial services.

📈 Career & Growth Analysis

Operations Career Level: Mid-to-Senior UX Designer. This role requires significant experience (5+ years) and the ability to lead design efforts for complex, regulated products. It implies autonomy and a strategic contribution to product direction.

Reporting Structure: The UX Designer will report into a lead within the Vardagsbank department, likely a UX Manager or Product Owner, and will collaborate extensively with product owners and developers in a cross-functional team.

Operations Impact: The role has a direct impact on customer experience for core banking services, influencing customer satisfaction, retention, and the adoption of digital financial tools. By improving usability and efficiency, the designer contributes to operational efficiency and potentially cost savings for the bank.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise within the banking and financial services domain, becoming a subject matter expert in areas like digital payments, account management, or regulatory UX.

• Leadership Progression: Potential to move into a Senior UX Designer role, Lead UX Designer, or UX Manager positions, taking on more strategic responsibilities and mentoring junior designers.

• Cross-Functional Skill Development: Exposure to product management, business strategy, and technical development can broaden skill sets beyond pure design.

• Industry Expertise: Gaining in-depth knowledge of financial regulations and their impact on UX design.

• Mentorship: Opportunities to mentor junior designers or contribute to the development of the broader design practice at Skandia.

📝 Enhancement Note: The role offers a clear path for growth within Skandia's digital banking operations, moving from individual contribution to leadership or specialized expertise within a critical sector. The focus on regulated industries provides a unique and valuable career specialization.

🌐 Work Environment

Office Type: Skandia operates with a hybrid work model, with a significant presence in Stockholm. The environment is likely a modern office space designed to facilitate collaboration.

Office Location(s): Stockholm (primary hub for most operations) and Linköping (customer service). Candidates are likely expected to be based in or willing to commute to Stockholm for hybrid workdays.

Workspace Context:

• Collaborative Spaces: Offices are equipped with meeting rooms, breakout areas, and potentially dedicated UX labs or spaces for user testing and workshops.

• Tools & Technology: Access to industry-standard design and collaboration tools, including Figma, and potentially other software for research, prototyping, and project management.

• Team Interaction: Frequent interaction with cross-functional team members, fostering a dynamic and communicative work environment.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with flexibility afforded by the hybrid model, allowing for a balance between focused individual work and in-person collaboration.

📝 Enhancement Note: The hybrid model implies a need for self-discipline and effective remote collaboration skills, alongside the ability to leverage in-office time for high-value interactions like workshops and team alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application & Screening: Submit CV, portfolio, and answer initial screening questions. This stage focuses on assessing core UX skills, experience level, and alignment with basic requirements.

• Screening Call/Interview: A conversation with HR or a hiring manager to discuss your background, motivation, and suitability for the role.

• Portfolio Presentation & Case Study Review: A dedicated session where you present one or two key case studies from your portfolio, explaining your process, decisions, and impact. Be prepared for in-depth questions about your contributions.

• Skills-Based Interview/Workshop: This may involve a practical exercise, a design challenge, or a discussion focused on specific UX methodologies, research techniques, or problem-solving scenarios relevant to banking.

• Team/Stakeholder Interviews: Meetings with potential colleagues (developers, product owners) and other stakeholders to assess cultural fit, collaboration style, and communication skills.

• Final Interview: A final discussion with the hiring manager or a senior leader to confirm fit and discuss next steps.

• Background Check & Reference Checks: Standard procedure including reference verification and potentially a background check.

Portfolio Review Tips:

• Structure Your Case Studies: Clearly define the problem, your role, the process, the solution, and the results. Use visuals effectively.

• Highlight Your Process: Emphasize the "why" behind your decisions, demonstrating your understanding of user needs and business objectives.

• Showcase Figma Skills: Include examples of wireframes, flows, and prototypes that demonstrate your command of the tool.

• Quantify Impact: Whenever possible, use metrics (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores) to demonstrate the effectiveness of your designs.

• Tailor to Skandia: Understand Skandia's business (digital banking, financial services, regulatory environment) and subtly tailor your presentation to highlight relevant experience.

• Be Ready for Questions: Anticipate questions about your design choices, how you handle constraints, and how you collaborate.

Challenge Preparation:

• Understand the Domain: Research Skandia's products (loans, savings, payments) and the general landscape of digital banking in Sweden.

• Focus on Core Banking Scenarios: Be prepared to discuss user needs related to common banking tasks (e.g., opening an account, making a payment, applying for a loan, managing savings).

• Regulatory Awareness: Consider how regulations impact design choices in financial services.

• Problem-Solving Approach: Practice articulating your problem-solving process clearly and logically, focusing on user-centric solutions within given constraints.

📝 Enhancement Note: The interview process is likely to be rigorous, given the nature of the financial industry. A strong portfolio that clearly demonstrates a user-centered design process, research capabilities, and the ability to work within a regulated environment will be critical. The emphasis on "löpande urval" (ongoing selection) means timely applications are encouraged.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for wireframing, prototyping, and collaborative design. Proficiency is explicitly required.

• UX Research Tools: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Hotjar, SurveyMonkey, Maze, or internal tools).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

• Project Management Tools: Tools like Jira, Confluence, or Asana for managing tasks, workflows, and documentation within cross-functional teams.

Analytics & Reporting:

• Web Analytics Platforms: Familiarity with tools like Google Analytics or Adobe Analytics to understand user behavior and measure the impact of design changes.

• Data Visualization Tools: Experience with tools like Tableau or Power BI could be beneficial for analyzing and presenting data insights.

CRM & Automation:

• While not directly a UX tool, understanding how CRM systems and automation platforms (e.g., Salesforce, HubSpot) interact with customer-facing applications can be advantageous for context.

📝 Enhancement Note: Figma is the cornerstone tool for this role. Proficiency here is non-negotiable. Familiarity with research and analytics tools is crucial for a data-informed design approach.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong commitment to understanding and serving customer needs, especially for essential banking services.

• Innovation: A history of pioneering digital solutions, suggesting an openness to new ideas and approaches.

• Collaboration: Emphasis on working effectively in cross-functional teams, valuing diverse perspectives.

• Efficiency & Simplicity: The "Vardagsbank" context implies a drive for making complex financial processes simple and efficient for everyday users.

• Data-Driven Decisions: The iterative and hypothesis-driven methodology points to a culture that values evidence and data in decision-making.

• Continuous Improvement: A commitment to ongoing learning, development, and refining processes.

Collaboration Style:

• Cross-functional Integration: Expect to work closely and collaboratively with product owners, developers, researchers, and potentially marketing or compliance teams.

• Iterative Feedback Loops: The team likely engages in regular feedback sessions, design critiques, and sprint reviews to ensure alignment and continuous improvement.

• Open Communication: A culture that encourages open dialogue, constructive feedback, and knowledge sharing to achieve common goals.

📝 Enhancement Note: The culture likely values pragmatism, a focus on tangible customer value, and a collaborative spirit essential for navigating complex product development in a regulated industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Constraints: Designing user-friendly experiences within a highly regulated financial environment requires balancing user needs with compliance requirements.

• Balancing Complexity and Simplicity: Making core banking services (often inherently complex) feel simple and intuitive for the average user.

• Cross-Functional Alignment: Ensuring all team members have a shared understanding of user needs and design goals, especially across different functional areas (product, tech, compliance).

• Driving Design Impact: Demonstrating the tangible business and user value of UX design initiatives to stakeholders.

• Keeping Pace with Digital Trends: Continuously adapting design approaches to evolving user expectations and technological advancements in the fintech space.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Deep dive into banking operations, financial products, and regulatory frameworks, becoming an expert in UX for financial services.

• Advanced UX Methodologies: Opportunities to refine skills in areas like service design, behavioral economics, or advanced research techniques.

• Leadership and Mentorship: Potential to grow into senior design roles, lead projects, and mentor emerging talent.

• Industry Conferences & Training: Access to relevant industry events, workshops, and certifications to stay current with UX and fintech trends.

• Internal Skill Sharing: Participating in and contributing to internal design communities and knowledge-sharing sessions.

📝 Enhancement Note: This role offers the significant advantage of deep immersion in the regulated financial services industry, a niche that is highly valuable and offers specialized career growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex banking or financial service you've designed for. What were the primary user needs and regulatory constraints, and how did you balance them?" (Focus on process, problem-solving, and constraint management).

• "Walk me through a case study from your portfolio that demonstrates your iterative design process. How did you use user feedback or data to refine your solution?" (Highlight your approach to iteration and validation).

• "How do you approach user research when designing for a new product or feature in a regulated industry like banking?" (Emphasize your research planning, execution, and analysis skills).

Company & Culture Questions:

• "What interests you about Skandia and specifically the Vardagsbank team?" (Research Skandia's history, values, and current initiatives).

• "How do you ensure your design decisions are aligned with business objectives and user needs simultaneously?" (Demonstrate strategic thinking and an understanding of user-centricity within a business context).

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your process, your specific contributions, and the measurable outcomes or learnings.

• Tell a Story: Structure your presentation as a narrative that guides the interviewer through your design journey.

• Highlight Figma Skills: Be prepared to show specific examples of your work within Figma, demonstrating your proficiency in wireframing, prototyping, and user flow mapping.

• Be Ready for Technical & Strategic Questions: Anticipate questions about your tool choices, research methodologies, design rationale, and how your work aligns with business goals.

• Practice Your Delivery: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be mindful of time.

📝 Enhancement Note: Preparation should focus on demonstrating a mature UX design process, strong communication skills in Swedish, and an understanding of the unique challenges and opportunities within the financial services sector.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Skandia careers portal.

• Tailor your CV: Highlight your 5+ years of UX design experience, specific achievements in user research, usability testing, and proficiency with Figma. Use keywords from the job description.

• Curate your Portfolio: Select 3-5 strong case studies that showcase your end-to-end design process, with a focus on problem-solving, user research, iterative design, and demonstrable impact. Ensure your Figma work is clearly presented.

• Prepare for Screening Questions: Be ready to answer initial questions about your motivation, experience, and suitability for a role in a regulated environment.

• Research Skandia: Understand their history, values, digital banking offerings, and their commitment to customer experience.

• Practice Your Presentation: Rehearse your portfolio walkthrough and be ready to articulate your design rationale and process clearly in Swedish.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.