UX DESIGNER Sénior H/F

📍 Job Overview

Job Title: UX Designer Senior H/F Company: Inetum Location: Saint-Ouen, France Job Type: Temps complet (Full-time) Category: User Experience (UX) Design / Digital Transformation Date Posted: November 17, 2025 Experience Level: 10+ years Remote Status: Hybrid (up to 3 days/week)

🚀 Role Summary

• This Senior UX Designer role focuses on crafting intuitive and high-performing user experiences for strategic digital transformation projects, aligning with Inetum's position as a European leader in digital services.
• The position requires a deep understanding of user-centered design principles and methodologies, including extensive user research and design thinking, to translate complex business needs into elegant user interfaces.
• Collaboration is key, with the UX Designer expected to work closely with product, design, and development teams to ensure seamless integration and feasibility of proposed solutions across web and mobile applications.
• The role emphasizes continuous improvement of UX processes and staying abreast of the latest design trends, contributing to Inetum's commitment to innovation and client-centric solutions.

📝 Enhancement Note: While the input job title is "UX DESIGNER Sénior H/F," for the purpose of this enhancement, we are framing it within a broader digital transformation context relevant to a company like Inetum, which positions itself as a leader in digital services. The "H/F" designation is a French convention for "Homme/Femme," indicating the role is open to all genders. The core responsibilities and qualifications strongly align with a Senior UX Designer role.

📈 Primary Responsibilities

• Design fluid and ergonomic user journeys for sophisticated web and mobile applications, ensuring optimal user flow and task completion.
• Conduct comprehensive user research, including in-depth interviews, usability testing, and behavioral analysis, to gather actionable insights that inform design decisions.
• Produce detailed wireframes, interactive prototypes, and high-fidelity mockups, strictly adhering to established UX/UI guidelines and best practices.
• Actively collaborate with product management and technical teams to ensure the coherence, feasibility, and successful implementation of digital solutions.
• Contribute to the ongoing enhancement of UX methodologies and processes within the organization, and maintain a keen awareness of emerging design trends and technologies.
• Champion user advocacy throughout the product development lifecycle, ensuring user needs remain central to all design and development efforts.
• Present and articulate design rationales and user research findings effectively to diverse stakeholders, including clients, project managers, and technical leads.
• Ensure designs comply with accessibility standards and ergonomic principles to create inclusive and user-friendly experiences.

📝 Enhancement Note: The primary responsibilities have been expanded to reflect the seniority of a UX Designer with 10+ years of experience. This includes emphasizing strategic contributions, stakeholder management, and adherence to standards like accessibility, which are crucial at a senior level. The original description provided a good foundation, and these points add depth and operational context.

🎓 Skills & Qualifications

Education: [While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field is typically expected for senior UX roles. Equivalent practical experience may also be considered.] Experience: Confirmed experience of 10+ years in UX Design, ideally within complex environments such as B2B, SaaS, or e-commerce platforms.

Required Skills:

• Extensive experience in User Experience (UX) Design, with a proven track record of delivering successful digital products.
• Mastery of industry-standard design and prototyping tools, including Figma, Sketch, and Adobe XD.
• Strong command of user research methodologies, encompassing qualitative and quantitative techniques such as user interviews, surveys, and usability testing.
• Proficient in applying Design Thinking principles to solve complex user problems and drive innovation.
• Excellent ability to articulate and defend UX design decisions to various stakeholders, including clients and cross-functional teams.
• Solid understanding of accessibility principles and ergonomic standards to ensure inclusive and effective user experiences.
• Demonstrated ability to create detailed wireframes, user flows, and interactive prototypes.
• Experience collaborating effectively with product managers, developers, and other designers in an agile environment.

Preferred Skills:

• Experience with user journey mapping and service design.
• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better inform design feasibility.
• Familiarity with data analysis tools and techniques for understanding user behavior.
• Experience in mentoring junior designers or leading design initiatives.
• Fluency in French, in addition to any other relevant languages.

📝 Enhancement Note: The required skills have been elaborated to include more specific UX competencies like user journey mapping and stakeholder communication, which are vital for a senior role. Preferred skills are inferred based on typical expectations for senior UX professionals in complex digital environments and the multinational nature of Inetum.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 diverse UX design projects, demonstrating a clear progression from problem definition to final solution.
• Case studies should highlight your specific role, the design process followed, key challenges encountered, and measurable outcomes or impact.
• Projects should span web and mobile applications, ideally including complex B2B or SaaS environments, demonstrating adaptability.
• Evidence of user research methodologies and their integration into the design process must be clearly visible.
• Prototypes and wireframes should be included, showcasing your ability to translate concepts into tangible design artifacts.

Process Documentation:

• Demonstrate your ability to document design processes, including user research plans, testing protocols, and design specifications.
• Showcase how you have contributed to or established design systems and component libraries for consistency and scalability.
• Provide examples of how you have iterated on designs based on user feedback and performance data.
• Illustrate your approach to collaborating with development teams, including handoff processes and DFM (Design for Manufacturability) considerations where applicable.

📝 Enhancement Note: Portfolio requirements are critical for UX roles. This section emphasizes the need for detailed case studies, a variety of project types, and clear documentation of the design process, reflecting the expectations for a senior-level candidate. The inclusion of "DFM" is a slight stretch but can be relevant if the digital products have physical components or complex backend integrations.

💵 Compensation & Benefits

Salary Range: Based on Inetum's presence in France, industry standards for Senior UX Designers with 10+ years of experience in the Paris region (or major metropolitan areas like Saint-Ouen) can range from €60,000 to €85,000 annually, depending on specific expertise, project complexity, and negotiation.

Benefits:

• Paid Time Off: 27 days of paid leave plus 10 days of RTT (Réduction du Temps de Travail - Reduction of Working Time), offering a strong work-life balance.
• Meal Vouchers: Restaurant tickets valued at €9, with Inetum covering 60% of the cost.
• Career Development: Individualized career tracking with regular discussions with managers, technical leaders, or project managers, supplementing annual and professional reviews.
• Onboarding: A unique and personalized integration path, including support, a dedicated referent, and team introductions to familiarize new hires with the company's values.
• Flexible Telework: An agreement for flexible teleworking, allowing up to 3 days per week, contingent on client project requirements.
• Transportation Allowance: 70% coverage for public transport costs related to professional travel.
• Training & Certifications: An advantageous training policy covering technical, functional, testing, methodology, project management, and personal development areas, including certifications.
• Team Engagement: Regular agency events such as game nights, afterworks, and team-building activities to foster camaraderie.
• Knowledge Sharing: Opportunities to share expertise through Tech lunches, meetups, conferences, and educational events.

Working Hours: Standard full-time working hours, typically around 35-40 hours per week in France, with flexibility offered through the telework agreement.

📝 Enhancement Note: The salary range is an estimate based on French market data for senior UX roles in the specified region. The benefits listed are directly extracted from the input and elaborated for clarity. The working hours are a standard assumption for full-time roles in France.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services, IT Consulting, Software Development, and System Integration. Inetum operates across multiple sectors, providing digital transformation solutions. Company Size: 28,000+ employees globally. This large scale indicates a robust organizational structure, diverse project opportunities, and established career paths, but also potential for bureaucracy. Founded: The company has a history spanning over 30 years, suggesting stability, deep industry experience, and a mature approach to digital services.

Team Structure:

• The UX team likely operates within project-based structures, collaborating closely with dedicated product and development teams for specific client engagements or internal initiatives.
• Reporting lines may vary, but a Senior UX Designer would typically report to a UX Lead, Design Manager, or a Project Director, with dotted lines to functional managers for career development.
• Cross-functional collaboration is a cornerstone, involving close partnerships with Business Analysts, Product Owners, Developers, QA testers, and Client Stakeholders.

Methodology:

• Inetum emphasizes a client-centric approach, likely employing agile methodologies (Scrum, Kanban) where applicable, alongside structured project management frameworks.
• Data analysis from user research and product performance is integral to informing design and strategy.
• Workflow planning and optimization are critical, especially in managing complex client projects and ensuring efficient delivery.
• Automation and efficiency practices are likely integrated into both client solutions and internal processes to drive value.

Company Website: https://www.inetum.com/

📝 Enhancement Note: Company context is derived from the provided description, highlighting Inetum's scale, industry positioning, and operational focus. The team structure and methodology are inferred based on typical practices within large digital services firms and the nature of UX roles within them.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level within the UX Design discipline. It requires deep expertise, independent problem-solving, and the ability to guide complex design initiatives. Senior UX Designers are expected to mentor others, influence project direction, and contribute to the strategic evolution of user experience within the organization and for clients. Reporting Structure: While specific reporting lines can vary per project and location, a Senior UX Designer typically reports to a Design Lead, UX Manager, or a relevant Project Director. They will also collaborate closely with Product Managers, Development Leads, and potentially client-side Product Owners. Operations Impact: The impact of this role is significant, directly influencing the usability, adoption, and overall success of digital products and services. By creating intuitive and effective user experiences, the Senior UX Designer contributes to increased customer satisfaction, higher conversion rates, improved operational efficiency for users, and ultimately, the achievement of business objectives for Inetum's clients.

Growth Opportunities:

• Leadership Path: Potential to advance to Lead UX Designer, UX Manager, Head of Design, or specialize in areas like Service Design, Design Strategy, or UX Research Management.
• Skill Specialization: Opportunities to deepen expertise in specific domains (e.g., AI-driven UX, accessibility audits, design systems architecture) through Inetum's training programs and project assignments.
• Cross-Functional Roles: Possibility to transition into Product Management, Business Analysis, or Solution Architecture roles, leveraging a strong understanding of user needs and system design.
• Mentorship & Training: Actively participate in mentoring junior designers and contribute to Inetum's knowledge-sharing initiatives, enhancing leadership and communication skills.

📝 Enhancement Note: This section analyzes the career trajectory and impact of a Senior UX Designer at a company like Inetum. It focuses on how the role contributes to broader "operations" through improved digital product effectiveness and outlines clear pathways for professional growth within the digital services industry.

🌐 Work Environment

Office Type: The role is based in Saint-Ouen, likely within a modern office environment designed for collaborative work, client meetings, and individual focus time. Given the hybrid work policy, the office will serve as a hub for team collaboration, brainstorming, and key client engagements. Office Location(s): Saint-Ouen, France. This location positions the role within proximity to Paris and its business ecosystem, offering good accessibility via public transport. Workspace Context:

• The workspace is expected to be collaborative, encouraging interaction and knowledge sharing among design, development, and product teams.
• Access to essential design tools and technology will be provided, supporting the creation of wireframes, prototypes, and high-fidelity mockups.
• Opportunities for regular interaction with colleagues will be plentiful, fostering a strong team dynamic and facilitating effective cross-functional communication. Work Schedule: The standard French work week applies, with a flexible telework agreement allowing up to 3 days per week from home, subject to client needs and project demands. This hybrid model aims to balance focused work with collaborative office time.

📝 Enhancement Note: The work environment description synthesizes information about the office location, hybrid policy, and the general atmosphere expected in a digital services company's office, focusing on aspects relevant to a UX Designer's daily work and collaboration needs.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: An interview with a Recruitment Officer to assess overall fit, experience alignment, and motivation for the role and Inetum. Be prepared to discuss your career journey and interest in UX.
• Project/Client Interview: An interview with the Project Director or Commercial Lead to discuss specific project needs, client expectations, and your suitability for complex engagements. This may involve a high-level overview of your approach to client challenges.
• Portfolio Presentation: A crucial step where you will present your portfolio, detailing 2-3 key projects. Focus on your process, problem-solving, and impact. Be ready for in-depth questions about your design decisions and user research findings.
• Final Feedback: A prompt return of feedback following the discussions, aiming for a quick onboarding process.

Portfolio Review Tips:

• Storytelling: Structure your portfolio presentations as compelling narratives. For each project, clearly define the problem, your role, the methodology used, key design decisions made, and the quantifiable results or user impact.
• Process Emphasis: Clearly illustrate your UX process, from discovery and research to ideation, prototyping, testing, and iteration. Show how user insights drove your design choices.
• Tool Proficiency: Be ready to discuss your proficiency with specific tools like Figma, Sketch, or Adobe XD, and demonstrate how you leverage them effectively.
• Stakeholder Management: Provide examples of how you have effectively communicated and defended design decisions to stakeholders with varying levels of technical understanding. Highlight your ability to collaborate and influence.
• Tailoring: Select portfolio pieces that best align with the types of projects Inetum undertakes (B2B, SaaS, complex web/mobile applications) and the company's emphasis on digital transformation.

Challenge Preparation:

• While a formal "challenge" isn't explicitly mentioned, be prepared for in-depth discussions about hypothetical design problems or to walk through a specific problem from your portfolio in detail.
• Practice articulating your thought process clearly and concisely. Focus on how you would approach a new design challenge, emphasizing research, user empathy, and iterative design.
• Be ready to discuss how you handle ambiguity, conflicting requirements, and tight deadlines – common in client-facing roles.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on the critical portfolio presentation and interview stages, tailored to a Senior UX Designer role in a consulting environment. It anticipates the likely interview flow and emphasizes what Inetum's hiring managers will be looking for.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Mastery expected).
• User Research: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing platforms (e.g., UserTesting.com, Maze), and potentially analytics tools for behavioral analysis.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello (Familiarity is beneficial for cross-functional work).
• Documentation: Tools for creating style guides, design systems, and process documentation.

Analytics & Reporting:

• Familiarity with web analytics platforms like Google Analytics or similar tools to understand user behavior and evaluate design impact.
• Experience interpreting data to inform design decisions and measure success.

CRM & Automation:

• While not directly a designer's primary tool, understanding how UX integrates with CRM (e.g., Salesforce) and automation platforms can be advantageous for designing cohesive user journeys across different business functions.

📝 Enhancement Note: This section outlines the expected technology stack for a Senior UX Designer, focusing on design, research, and collaboration tools. It also touches upon related areas like analytics and CRM to provide a broader context of the digital ecosystem in which the designer will operate.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, driving all design decisions to ensure the user's needs and experience are paramount.
• Innovation: Encouraging creative problem-solving and the exploration of new design approaches and technologies to deliver cutting-edge solutions.
• Collaboration: Fostering a team-oriented environment where open communication, knowledge sharing, and mutual support are key.
• Excellence: A commitment to high-quality design, attention to detail, and delivering impactful results for clients.
• Adaptability: Embracing change and being agile in response to evolving client needs, project requirements, and industry trends.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with product managers, developers, and business stakeholders is expected, ensuring a unified approach to product development.
• Constructive Feedback Culture: An environment where feedback is openly given and received, contributing to continuous improvement of designs and processes.
• Knowledge Sharing: Encouraging the dissemination of best practices, research findings, and design expertise across teams and the wider organization.

📝 Enhancement Note: This section infers the likely cultural values and collaboration style at Inetum, based on their positioning as a digital services leader and the nature of a Senior UX Designer role. It highlights aspects important for successful integration and performance within such an organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively translating user requirements and business goals into cohesive and achievable design solutions.
• Managing Stakeholder Expectations: Navigating diverse opinions and requirements from clients, product teams, and development, ensuring user advocacy is maintained.
• Complex Project Environments: Adapting to varied client needs, legacy systems, and tight deadlines inherent in a consulting setting.
• Keeping Pace with Technology: Continuously learning and integrating new design tools, methodologies, and emerging technologies (e.g., AI in UX, AR/VR).

Learning & Development Opportunities:

• Advanced UX Specializations: Opportunities for training and certifications in areas like Service Design, UX Research, Accessibility, or UX Strategy.
• Industry Conferences & Events: Participation in leading UX and digital transformation conferences to stay updated on trends and network with peers.
• Mentorship Programs: Access to senior mentors within Inetum for guidance on career progression, skill development, and navigating complex projects.
• Internal Knowledge Sharing: Leading or participating in workshops, tech lunches, and internal training sessions to share expertise and learn from others.

📝 Enhancement Note: This section identifies potential challenges specific to a Senior UX Designer role in a consulting firm like Inetum and highlights the growth and learning opportunities available through their comprehensive training and development programs.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced on a B2B/SaaS project and how you navigated it, detailing your research process and the outcome." (Focus on problem-solving, user research, and impact.)
• "How do you balance user needs with technical constraints and business objectives? Provide an example." (Assess your pragmatic design approach and negotiation skills.)
• "Walk us through your process for designing a new feature for a web application, from initial concept to final handoff." (Demonstrate your end-to-end UX workflow and documentation.)
• "How do you ensure your designs are accessible and comply with ergonomic standards?" (Test your knowledge of inclusive design principles.)

Company & Culture Questions:

• "What interests you about Inetum and our focus on digital transformation?" (Show you've researched the company and understand its mission.)
• "How do you approach collaboration with cross-functional teams, especially developers and product managers?" (Highlight your teamwork and communication skills.)
• "Describe a time you had to influence stakeholders to adopt your UX recommendations." (Assess your advocacy and presentation abilities.)
• "How do you stay updated on the latest UX trends and technologies?" (Demonstrate your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Selectivity: Choose 2-3 of your strongest projects that best represent your senior-level capabilities and align with Inetum's work.
• Process Clarity: For each project, clearly articulate the problem, your specific role, the user research conducted, key design decisions (and why), prototypes/wireframes, testing, and measurable outcomes.
• Visuals: Use high-quality visuals (screenshots, mockups, user flow diagrams) to support your narrative.
• Conciseness: Be mindful of time. Practice your presentation to be engaging yet efficient, leaving ample time for Q&A.
• Impact Metrics: Quantify the impact of your work whenever possible (e.g., increased conversion rates, reduced task completion time, improved satisfaction scores).

📝 Enhancement Note: This section offers targeted interview preparation advice, including specific question examples and portfolio presentation strategies tailored to a Senior UX Designer role at a company like Inetum, focusing on demonstrating strategic thinking, process mastery, and impactful results.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on jobs.smartrecruiters.com.
• Resume Optimization: Tailor your resume to highlight your 10+ years of UX design experience, focusing on achievements in complex environments (B2B, SaaS, e-commerce). Emphasize keywords like "User Research," "Design Thinking," "Figma," "Prototyping," and "Digital Transformation." Quantify your achievements with metrics where possible.
• Portfolio Preparation: Curate your portfolio to showcase 2-3 in-depth case studies that demonstrate your senior-level expertise. Ensure each case study clearly outlines the problem, your process, your role, and the impact of your design solutions. Be ready to present this portfolio during the interview process.
• Company Research: Familiarize yourself with Inetum's services, projects, and their positioning as a European digital services leader. Understand their approach to digital transformation and how UX design contributes to their client solutions.
• Interview Practice: Prepare to discuss your experience using the STAR method (Situation, Task, Action, Result) for behavioral questions. Practice articulating your design process and rationale clearly and concisely, anticipating questions about stakeholder management, user research, and tool proficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.