UX Designer Senior

📍 Job Overview

Job Title: UX Designer Senior Company: Inetum Location: Saint-Ouen, Centre-Val de Loire, France Job Type: Temps complet (Full-time) Category: User Experience (UX) Design / Product Design Operations Date Posted: 2025-07-24T10:16:07.902 Experience Level: 5-10 years Remote Status: Hybrid (up to 3 days/week depending on client)

🚀 Role Summary

• This Senior UX Designer role focuses on user-centered design for BtoB and BtoC products within Inetum's product teams.
• Responsibilities include leading UX research, user interviews, workshop facilitation, and creating user flows and wireframes.
• The role requires close collaboration with Product Owners, Project Managers, Scrum Masters, and Business Analysts within agile squads.
• A key aspect is acting as the primary UX expert, ensuring adherence to UX chapter methodologies and contributing to the overall product strategy.
• This position offers a hybrid work arrangement, allowing for up to 3 days of remote work per week, contingent on client needs, promoting a balance between in-office collaboration and focused work.

📝 Enhancement Note: While the input describes a UX Designer role, the output is tailored to a "UX Designer Senior" within an operations context, emphasizing leadership, methodology ownership, and cross-functional collaboration typical of senior roles in product operations or specialized design teams. The focus on BtoB/BtoC products and client interaction suggests a client-facing or project-driven operational environment.

📈 Primary Responsibilities

• Lead user-centered design processes, from initial concept to final deliverables, ensuring alignment with business objectives and user needs.
• Conduct comprehensive user research, including interviews, immersions, and observations, to gather deep insights into user behaviors and pain points.
• Define and execute appropriate UX methodologies for each project, estimating timelines and resources needed for successful completion.
• Facilitate and animate workshops with stakeholders, including product owners, developers, and business analysts, to drive consensus and gather requirements effectively.
• Develop detailed user flows, wireframes, and functional prototypes to communicate design concepts and solutions clearly.
• Prepare and conduct user testing sessions to validate design hypotheses and iterate on solutions based on feedback.
• Coordinate closely with UI Designers, UX Researchers, and UX Writers to ensure a cohesive and high-quality user experience across all product touchpoints.
• Perform market and competitor analysis (benchmarking) and conduct design audits to identify areas for improvement and best practices.
• Act as the primary UX point of contact within agile squads, providing expert guidance and ensuring the quality and consistency of UX deliverables.
• Manage time effectively, tracking time spent on tasks to ensure project efficiency and adherence to estimates.

📝 Enhancement Note: Responsibilities are expanded to reflect a senior-level UX role with emphasis on leadership, strategic input, and cross-functional alignment, common in operations-focused product teams. The mention of "UX chapter methodologies" implies a structured approach to design operations.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field. Equivalent practical experience will also be considered. Experience: 5-10 years of professional experience in UX Design, with a proven track record of delivering successful digital products in complex environments. Experience in large enterprises and ideally within the banking sector is highly valued.

Required Skills:

• UX Design Expertise: Deep understanding of UX principles, methodologies, and best practices for both BtoB and BtoC applications.
• User Research & Analysis: Proficiency in conducting user interviews, surveys, usability testing, and ethnographic research. Ability to translate research findings into actionable design insights.
• Prototyping & Wireframing: Advanced skills in creating user flows, wireframes, and interactive prototypes using industry-standard tools.
• Facilitation & Workshop Leadership: Demonstrated ability to plan and facilitate design thinking workshops, requirements gathering sessions, and co-creation activities, with at least 3-4 years of specific experience in this area.
• Agile Methodologies: Strong experience working within agile development environments (Scrum, Kanban), participating in sprint planning, reviews, and retrospectives.
• Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly and influence stakeholders at all levels.
• Collaboration: Proven ability to work effectively with cross-functional teams, including Product Managers, UI Designers, Developers, and Business Analysts.

Preferred Skills:

• Design Systems Experience: Hands-on experience working with and contributing to design systems, preferably within the financial or banking sector.
• UX Writing Collaboration: Experience working closely with UX writers to ensure consistent tone and voice in user interfaces.
• Tool Proficiency: Expertise in Figma and FigJam, with familiarity in tools such as Lookback, Zeroheight, Maze, and Optimal Workshop.
• Client-Facing Experience: Experience in consulting or client-facing roles, managing client expectations and delivering high-quality design solutions.
• Benchmarking & Audit Skills: Ability to conduct thorough competitive analysis and design audits to inform product strategy.

📝 Enhancement Note: The required and preferred skills are fleshed out with specific UX methodologies and tools, reflecting industry standards for a senior role. The emphasis on facilitation and client-facing experience is inferred from the nature of a large consulting firm like Inetum and the nature of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-4 comprehensive case studies demonstrating end-to-end UX design processes for complex digital products.
• Each case study should clearly outline the problem statement, your role, the methodologies used, design iterations, and the final outcomes.
• Include examples of user research, user flows, wireframes, interactive prototypes, and usability testing results.
• Quantify impact where possible, highlighting improvements in user satisfaction, task completion rates, or business metrics.
• Demonstrate experience with collaborative design tools and processes, as well as familiarity with design systems.

Process Documentation:

• Provide examples of how you document design processes, including research findings, decision-making rationale, and user feedback integration.
• Showcase experience in defining and maintaining UX workflows within an organization or project team.
• Include evidence of how you contribute to or utilize design system documentation (e.g., via Zeroheight).

📝 Enhancement Note: Portfolio requirements are detailed to align with senior UX roles, emphasizing end-to-end process demonstration, quantifiable results, and documentation practices, which are crucial for operations and process-driven environments.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Designer in France with 5-10 years of experience, a competitive salary range would typically be between €50,000 - €70,000 per year. This can vary based on specific skills, client project demands, and negotiation.

Benefits:

• Paid Time Off: 27 days of paid leave plus 10 RTT (Réduction du Temps de Travail) days, offering significant work-life balance.
• Meal Vouchers: Provided with a value of €9, of which Inetum covers 60%.
• Individual Career Follow-up: Personalized career development support through regular discussions with managers, technical leads, or project managers, in addition to annual performance reviews.
• Onboarding Program: A unique and personalized integration program including support, a dedicated point of contact, and team introductions to familiarize new hires with the company’s values.
• Flexible Telework: An agreement for flexible teleworking, allowing up to 3 days per week depending on client project requirements.
• Transportation Reimbursement: 70% coverage for public transport costs related to professional travel.
• Training & Development: Access to an advantageous training policy covering technical, functional, testing, methodology, project management, and personal development skills, including certifications.
• Agency Social Events: Regular agency events such as game nights, afterworks, and team-building activities to foster team cohesion.
• Knowledge Sharing Opportunities: Chance to share expertise by animating Tech lunches, participating in technical meetups, speaking at conferences, or engaging with educational institutions.

Working Hours: Standard full-time working hours are assumed to be around 40 hours per week, with flexibility offered through the telework agreement and RTT days.

📝 Enhancement Note: The salary range is estimated based on typical French market rates for senior tech roles and the specified experience level. Benefits are detailed from the provided text, with context for their value to a professional in a tech operations role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services / IT Consulting. Inetum is a major European player in digital services, focusing on consulting, technology implementation, and software development. Company Size: Over 28,000 employees globally. This large size indicates a stable, established organization with extensive resources, structured processes, and diverse project opportunities. Founded: The company has a history of over 30 years, positioning it as an experienced and resilient entity in the IT sector.

Team Structure:

• The Senior UX Designer will be part of a product team, working closely with other designers (UX, UI, UX Writer, Researcher) and within agile squads.
• The role involves collaboration with various internal teams, including Product Owners, Project Managers, Scrum Masters, and Business Analysts.
• The UX team operates as a "chapter," suggesting a community of practice where expertise is shared and methodologies are standardized across different projects.

Methodology:

• Inetum emphasizes a user-centered design approach, supported by established cross-functional methods.
• The company operates within agile frameworks, integrating UX activities into the agile rituals of the squads.
• There's a focus on structured processes, including requirements gathering, methodological definition, and time management for design tasks.
• Strategic partnerships with major software editors (Salesforce, ServiceNow, Microsoft, SAP) suggest a commitment to working with cutting-edge technologies and best-in-class solutions.

Company Website: https://www.inetum.com/

📝 Enhancement Note: Company context is derived from the provided description, highlighting Inetum's scale, industry position, and operational focus on client solutions and strategic partnerships. The "chapter" model for designers is interpreted as a form of internal operations for design teams.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level implies a high degree of autonomy, expertise, and responsibility for driving design quality and process within projects. It also suggests a potential mentorship role for more junior designers. Reporting Structure: The Senior UX Designer reports within a product team and likely to a Design Lead or Head of UX within the "UX chapter." They will collaborate closely with Product Owners and Project Managers within specific agile squads. Operations Impact: This role directly impacts product usability, user adoption, and client satisfaction, which are critical operational metrics for Inetum's service delivery. By ensuring effective UX, the designer contributes to client retention, project success, and the overall reputation of Inetum's digital solutions.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific UX disciplines (e.g., user research, interaction design, accessibility) or gain proficiency in new design tools and methodologies.
• Leadership & Mentorship: Progress into roles with greater leadership responsibilities, such as leading design initiatives, mentoring junior designers, or managing UX projects.
• Cross-functional Expertise: Develop a broader understanding of product management, agile development processes, and business strategy, potentially moving into Product Owner or Project Management roles.
• Industry Focus: Specialize in UX for specific industries (e.g., banking, public sector) where Inetum has strong presence and partnerships.
• Consulting Acumen: Enhance consulting skills, client management, and business development capabilities within the digital services domain.

📝 Enhancement Note: Career growth is framed within the context of a large IT consulting firm, emphasizing progression paths common in such organizations, including specialization, leadership, and cross-functional development.

🌐 Work Environment

Office Type: The role is based in Saint-Ouen, France. While specific office details aren't provided, as a large IT consulting firm, Inetum likely maintains professional office spaces designed for collaboration and client engagement. Office Location(s): Saint-Ouen, France. This location is part of the larger Paris region, offering access to a major business hub. Workspace Context:

• The work environment is hybrid, allowing employees to work from home up to 3 days a week, fostering flexibility.
• The role involves working within agile squads, suggesting a dynamic and collaborative team setting.
• Interaction with various internal stakeholders (Product Owners, PMs, etc.) and potentially clients necessitates strong communication and interpersonal skills.
• Access to industry-standard design tools and a structured "UX chapter" provides a supportive framework for design operations.

Work Schedule: A standard full-time schedule (approx. 40 hours/week) is expected, with flexibility provided through the hybrid work arrangement and RTT days. This schedule allows for dedicated time for focused design work, collaboration, and personal time.

📝 Enhancement Note: The work environment is described based on the hybrid policy and the nature of working within agile teams and a large consulting firm, emphasizing collaboration and flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: An interview with a Recruitment Manager to assess overall fit, motivation, and basic qualifications.
• Project/Commercial Interview: A discussion with a Project Director or Commercial Manager to delve into technical skills, project experience, and alignment with client needs.
• Rapid Feedback: The company aims to provide timely feedback following these discussions.
• Onboarding: Successful candidates are onboarded as soon as possible.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies that highlight your problem-solving process from discovery to delivery.
• Role Clarity: Explicitly state your specific contributions and responsibilities within each project, especially in collaborative efforts.
• Methodology Showcase: Detail the UX research methods, design techniques, and tools you employed for each case.
• Visuals: Include high-quality visuals of wireframes, user flows, prototypes, and final interfaces. Annotate key design decisions and rationale.
• Impact & Results: Quantify the impact of your work whenever possible (e.g., improved conversion rates, task completion times, user satisfaction scores).
• Design System Experience: If you have experience with design systems, showcase examples or explain your contribution to them.
• Figma/FigJam Proficiency: Be prepared to demonstrate your skills with these tools, possibly through a live demo or by showcasing specific outputs.

Challenge Preparation:

• Be ready to discuss your experience with agile methodologies and how you integrate UX into agile sprints.
• Prepare to articulate your understanding of user-centered design principles and how you apply them in practice.
• Think about how you handle feedback, disagreements, and challenging stakeholders within a project team.
• Familiarize yourself with Inetum's company values and recent projects to demonstrate genuine interest and cultural alignment.
• Consider how you would approach a specific design problem relevant to Inetum's client base (e.g., improving a business application interface).

📝 Enhancement Note: The interview and portfolio review process is detailed with actionable advice tailored to a senior UX role, emphasizing the need for structured case studies, clear articulation of processes, and demonstration of specific tool proficiencies.

🛠 Tools & Technology Stack

Primary Tools:

• Figma & FigJam: Essential for wireframing, prototyping, and collaborative design sessions. Proficiency is paramount.
• Lookback, Maze, Optimal Workshop: Familiarity with user testing and research platforms for gathering user feedback and insights.
• Zeroheight: Preferred for design system documentation, indicating a need for understanding how to work with and contribute to such systems.

Analytics & Reporting: While not explicitly stated, a Senior UX Designer is expected to leverage analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior, track key performance indicators (KPIs), and inform design decisions. CRM & Automation: Experience with CRM systems (like Salesforce, which Inetum partners with) and automation tools can be beneficial for understanding the broader business context and user journeys within client ecosystems.

📝 Enhancement Note: The core tools are explicitly listed. The addition of analytics and CRM tools is an inference based on the typical responsibilities of a senior designer in a product-focused role within a large organization, especially one involved in client solutions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and meeting user needs throughout the design process.
• Collaboration: Strong emphasis on teamwork and cross-functional cooperation to achieve shared goals.
• Agility: Embracing flexible and iterative ways of working to adapt to project changes and deliver value quickly.
• Excellence: Striving for high-quality design outcomes and continuous improvement in processes and skills.
• Innovation: Encouraging creative problem-solving and the adoption of new technologies and methods.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Owners, developers, researchers, and other designers within agile squads.
• Methodology Adherence: Working within the established UX chapter methodologies and contributing to their refinement.
• Feedback Culture: Openness to giving and receiving constructive feedback to enhance design quality and team performance.
• Knowledge Sharing: Active participation in sharing insights, best practices, and learnings through workshops, internal meetings, and potentially external events.

📝 Enhancement Note: Team culture and values are inferred from the company description and the nature of UX work in an agile, collaborative environment, emphasizing user focus, teamwork, and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively navigating and prioritizing diverse requirements from various stakeholders (clients, product managers, development teams).
• Managing Project Scope & Timelines: Ensuring design deliverables meet quality standards within often tight project schedules in a consulting environment.
• Adapting to Diverse Client Projects: Quickly understanding new business domains and user contexts for varied client engagements.
• Maintaining Design Consistency: Ensuring a cohesive user experience across multiple products and platforms, especially when working with different teams and project constraints.
• Driving UX Adoption: Championing user-centered design principles and best practices within teams that may have varying levels of UX maturity.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to learn and apply cutting-edge UX research methods, interaction design patterns, and prototyping techniques.
• Industry Knowledge: Gaining deep insights into specific industries (e.g., banking, public services) through client projects.
• Leadership Skills: Developing skills in mentorship, project leadership, and client management through senior responsibilities.
• Technology Exposure: Working with a wide range of technologies and software solutions due to Inetum's strategic partnerships.
• Certifications: Pursuing professional certifications in UX, Agile, or related fields.

📝 Enhancement Note: Challenges are identified based on the typical demands of a senior UX role in a large IT consulting firm, focusing on project complexity, client management, and the need for adaptability. Growth opportunities are aligned with typical career progression in such environments.

💡 Interview Preparation

Strategy Questions:

• UX Process: "Describe your end-to-end UX design process. How do you tailor it for different project types and stakeholders?" Prepare to walk through a case study, explaining each step and your rationale.
• Collaboration & Stakeholders: "How do you manage conflicting priorities between user needs, business goals, and technical constraints? Give an example of a challenging stakeholder interaction and how you resolved it." Be ready to discuss your facilitation skills and how you build consensus.
• Problem-Solving: "Imagine you're tasked with redesigning [a common type of business application interface]. What are your first steps, and what potential challenges do you anticipate?" Focus on your methodical approach and how you leverage research and iteration.

Company & Culture Questions:

• "Why are you interested in Inetum and this specific role?" Research Inetum's recent projects, values, and partnerships. Connect your skills and career goals to the company's mission.
• "How do you see yourself contributing to our UX chapter and its methodologies?" Understand the concept of a "chapter" and how you can add value through expertise sharing and process adherence.
• "How do you measure the success of your UX designs?" Be prepared to discuss key UX metrics and how you track and report on them.

Portfolio Presentation Strategy:

• Narrative Flow: Structure your presentation around clear project narratives, highlighting the problem, your approach, your contributions, and the outcomes.
• Visual Storytelling: Use high-quality visuals (wireframes, flows, prototypes) to illustrate your design process and decisions. Annotate key elements.
• Quantify Impact: Present data-driven results and user feedback to demonstrate the tangible impact of your work.
• Tool Demonstration: If comfortable, offer a brief live demonstration of your proficiency in Figma/FigJam or a specific prototype.
• Conciseness: Be mindful of time and focus on the most impactful aspects of your most relevant projects.

📝 Enhancement Note: Interview preparation advice is tailored to a senior UX role, focusing on process articulation, stakeholder management, problem-solving approaches, and effective portfolio presentation, all common elements in UX interviews at leading firms.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.
• Portfolio Customization: Tailor your portfolio to highlight projects that best demonstrate your senior-level UX skills, particularly those involving complex BtoB/BtoC products, design system experience, and strong facilitation capabilities. Select 3-4 of your most impactful case studies.
• Resume Optimization: Ensure your resume clearly articulates your 5-10 years of experience, emphasizing achievements in user research, wireframing, prototyping, workshop facilitation, and collaboration within agile environments. Use keywords such as "UX Design," "User Research," "Figma," "Agile," and "Design Systems."
• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples for behavioral questions related to collaboration, problem-solving, and stakeholder management. Rehearse your portfolio presentation.
• Company Research: Thoroughly research Inetum, its services, client partnerships, and company values. Understand their approach to digital transformation and how UX plays a role in their client solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.