UX Designer (Remote)

Experian
Full_time

πŸ“ Job Overview

Job Title: UX Designer Company: Experian Location: United States (Remote) Job Type: Full-time Category: User Experience (UX) Design / Product Design Date Posted: August 11, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Fully Remote

πŸš€ Role Summary

  • Spearhead large-scale UX design initiatives, focusing on process improvement and the delivery of high-quality user experiences through collaborative efforts and iterative feedback loops.
  • Design and optimize user interfaces across both web and mobile platforms, ensuring a consistent, engaging, and intuitive user journey throughout Experian's digital product ecosystem.
  • Partner closely with cross-functional teams, including Product Management, Engineering, Analytics, and Marketing, to meticulously define product requirements and strategically align design initiatives with overarching business objectives.
  • Translate user research findings, product requirements, and usability testing feedback into actionable, user-centered design assets such as user flows, wireframes, and interactive prototypes, driving innovation and enhancing product usability.

πŸ“ Enhancement Note: While the raw input suggests a UX Designer role, the "Job Description" section explicitly mentions "Product Designer" and focuses on shaping consumer-facing financial products. This indicates a strong emphasis on end-to-end product design, user-centricity, and strategic collaboration, aligning with a mid-level Product Designer profile rather than a purely visual or interaction designer. The role requires influencing design processes and leading projects, suggesting a move towards more strategic design contributions.

πŸ“ˆ Primary Responsibilities

  • Lead the end-to-end design process for consumer-facing web and mobile financial products, from conceptualization to final implementation, ensuring a seamless and engaging user experience.
  • Develop and refine user journeys, wireframes, interactive prototypes, and high-fidelity mockups, incorporating user research, usability testing, and stakeholder feedback to drive design iteration.
  • Collaborate with Product Managers to translate product strategies and business requirements into intuitive and scalable user interface solutions.
  • Partner with Engineering teams to ensure the technical feasibility and successful implementation of designs, maintaining design integrity and quality throughout the development lifecycle.
  • Conduct user research, including interviews, surveys, and usability testing, to gather insights that inform design decisions and validate proposed solutions.
  • Contribute to and maintain the company's design system, ensuring consistency and efficiency in design application across all digital products.
  • Present design concepts and rationale clearly and persuasively to cross-functional teams and stakeholders, advocating for user needs and best practices.

πŸ“ Enhancement Note: The primary responsibilities were inferred to emphasize the "Product Designer" aspect mentioned in the job description, focusing on the end-to-end design lifecycle, collaboration, and user-centricity, which are core to this function within a financial technology context like Experian.

πŸŽ“ Skills & Qualifications

Education:

  • Bachelor's degree in User Experience (UX) Design, Visual Design, Human-Computer Interaction (HCI), Graphic Design, or a closely related field.
  • Equivalent practical experience will be considered in lieu of a formal degree, demonstrating a strong portfolio of design work.

Experience:

  • A minimum of 2 years of professional experience in UX/UI design and digital product design.
  • Demonstrated experience in designing responsive websites and native mobile applications.
  • Proven track record of leading UX projects, improving design processes, and fostering team collaboration to deliver high-quality user experiences.
  • Experience translating research findings and product requirements into intuitive, scalable design solutions.
  • Proficiency in working within Agile development environments, understanding sprint cycles and iterative design methodologies.

Required Skills:

  • UX Design: Expertise in user-centered design principles, information architecture, user flow mapping, and interaction design.
  • UI Design: Strong visual design skills, including layout, typography, color theory, and iconography, with a focus on creating aesthetically pleasing and functional interfaces.
  • Digital Product Design: Experience designing for web and mobile platforms, with a deep understanding of responsive design principles and mobile-first approaches.
  • Prototyping & Wireframing: Proficiency in creating interactive prototypes and detailed wireframes to communicate design concepts and user flows.
  • User Research & Usability Testing: Experience in planning, conducting, and analyzing user research and usability testing to inform design decisions.
  • Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
  • Design Tools Proficiency: Mastery of industry-standard design and prototyping tools such as Figma.
  • Agile Methodologies: Familiarity and experience working within Agile development frameworks (Scrum, Kanban).
  • Design Systems: Experience contributing to or utilizing design systems to ensure consistency and scalability.

Preferred Skills:

  • Jira Proficiency: Experience using Jira for project management, task tracking, and collaboration within an Agile workflow.
  • Visual Design Software: Proficiency in additional visual design tools beyond Figma (e.g., Adobe Creative Suite).
  • Data Analysis for Design: Ability to interpret user data and analytics to inform design iterations and improvements.
  • Financial Services Industry Experience: Familiarity with the unique design challenges and user needs within the financial services sector.
  • Animation/Motion Design: Basic understanding or experience with motion design principles to enhance user engagement.

πŸ“ Enhancement Note: The "Required Skills" are derived from the explicit mention of Figma, Jira, Agile, and general UX/UI/Product Design competencies. The "Preferred Skills" incorporate the mention of Jira and expand on industry-specific knowledge and broader design tool proficiency, common for mid-level roles in established tech companies.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive digital portfolio showcasing a minimum of 2-3 significant UX/Product Design projects, preferably from the financial services or consumer technology sectors.
  • Demonstrate a clear understanding of the design process, from initial research and ideation through to final execution and iteration.
  • Highlight projects that involved designing for both web and mobile platforms, showcasing responsive design capabilities.
  • Include examples of user research, wireframing, prototyping, and usability testing artifacts.
  • Showcase your proficiency with design tools like Figma, illustrating your ability to create detailed mockups and interactive prototypes.
  • Present case studies that clearly articulate the problem, your role, the design solution, and the impact of your work, ideally with quantifiable results or user feedback.

Process Documentation:

  • Portfolio entries should clearly outline the design process followed for each project, detailing methodologies used (e.g., user-centered design, design thinking).
  • Showcase how user feedback and research insights were integrated into design iterations and decision-making.
  • Provide examples of how design systems or style guides were utilized or contributed to.
  • Illustrate collaboration with Product Managers, Developers, and other stakeholders throughout the design lifecycle.

πŸ“ Enhancement Note: Portfolio requirements are tailored to a UX/Product Designer role, emphasizing the demonstration of a structured design process, tool proficiency (specifically Figma), and the ability to articulate project impact, which are critical for evaluating candidates in this field.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Based on Experian's compensation philosophy for mid-level remote roles across various US markets, a typical salary range for a UX Designer with 2-5 years of experience in this capacity would likely fall between $85,000 and $115,000 USD per year.
  • This estimate considers the cost of labor in different US regions, the specific skills required (UX/UI, Figma, Agile), and the demand for remote talent. Actual compensation will be influenced by the candidate's specific location within the US and their qualifications.

Benefits:

  • Competitive Compensation: Includes a great compensation package and a bonus plan, recognizing performance and contribution.
  • Comprehensive Core Benefits: Medical, dental, and vision insurance plans to support employee health and well-being.
  • Retirement Savings: Matching 401K plan to help employees save for the future.
  • Work-Life Flexibility:
    • Flexible work environment with the option to work remote.
    • Generous Flexible Time Off (FTO) policy, including vacation and sick leave.
    • 12 paid holidays to ensure ample time for rest and celebration.
    • Volunteer Time Off (VTO) to support community engagement.
  • Professional Development: Opportunities for continuous learning and skill enhancement, aligning with career growth.
  • Additional Perks: Access to a wide array of exciting employee benefits detailed at the provided link.

Working Hours:

  • The role is expected to align with a standard full-time work schedule, typically around 40 hours per week.
  • Experian offers a flexible work environment, allowing for adaptability in how and when work is completed, provided project deadlines and team collaboration needs are met.

πŸ“ Enhancement Note: The salary range is an estimation based on industry benchmarks for UX Designers with 2-5 years of experience in the US, factoring in the remote nature of the role and Experian's standing as a large, established technology company. The benefits are directly extracted from the provided text, highlighting key offerings relevant to professionals.

🎯 Team & Company Context

🏒 Company Culture

Industry: Global Data and Technology Solutions, Financial Services, Healthcare, Automotive, Agrifinance, and Insurance. Experian leverages data, analytics, and software to create opportunities and solve complex problems across diverse sectors. Company Size: Experian is a large, publicly traded company with approximately 23,300 employees across 32 countries, indicating a robust organizational structure with ample resources and opportunities for career development. Founded: Experian plc is a FTSE 100 Index company listed on the London Stock Exchange, with corporate headquarters in Dublin, Ireland. While the founding date isn't specified, its FTSE 100 status suggests a long-standing and significant presence in the global market.

Team Structure:

  • The UX Designer will be part of the User Experience Design team, which is responsible for crafting user-centered and delightful digital experiences.
  • The role reports to the User Experience Director, indicating a clear reporting line within a dedicated design leadership structure.
  • Collaboration is expected to be extensive, involving close partnerships with Product Managers, Developers, Analysts, and Marketers, fostering a cross-functional and integrated approach to product development.

Methodology:

  • Experian emphasizes innovation and the use of advanced technologies to unlock the power of data.
  • The company likely employs data-driven decision-making processes, utilizing analytics to inform product strategy and design.
  • A user-centered design methodology is paramount, ensuring that all digital products are developed with the end-user's needs and experience at the forefront.
  • Given the mention of Agile environments, iterative development and continuous feedback loops are likely core operational practices.

Company Website: https://www.experianplc.com

πŸ“ Enhancement Note: Company context is synthesized from the provided description, highlighting Experian's global reach, industry diversification, and commitment to data and technology. The team structure and methodology are inferred from the role's description and common practices in large tech organizations.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level within the UX/Product Design career path. It requires a solid foundation of 2+ years of experience and the ability to lead substantial UX projects, suggesting a trajectory towards Senior UX Designer or Lead Product Designer roles. Reporting Structure: The UX Designer will report directly to the User Experience Director. This provides exposure to design leadership, strategic decision-making, and mentorship opportunities within the UX discipline. Operations Impact: As a Product Designer shaping consumer-facing financial products, the impact is direct and significant. Successful UX design can lead to increased user engagement, higher conversion rates, improved customer satisfaction, reduced support costs, and ultimately, enhanced revenue and market share for Experian. The designer's work directly influences how millions of people interact with financial services.

Growth Opportunities:

  • Skill Specialization: Opportunities to deepen expertise in specific areas of UX/Product Design, such as user research, interaction design, or inclusive design, potentially through specialized projects or training.
  • Leadership Development: As the designer gains experience and demonstrates leadership in projects, there are pathways to more senior roles, team lead positions, or even management within the UX function.
  • Cross-Functional Exposure: Working across various product lines and collaborating with diverse teams offers broad exposure to different business functions, enhancing understanding of the broader organizational strategy and impact of design.
  • Industry Exposure: Gaining experience within the financial services sector provides valuable domain expertise, a highly sought-after skill set in the tech industry.

πŸ“ Enhancement Note: Career and growth analysis focuses on the progression within a UX/Product Design role, considering the reporting structure, potential impact on the business, and common advancement paths within a large technology company like Experian.

🌐 Work Environment

Office Type: Experian offers a flexible work environment. While they have physical office locations, this specific role is designated as fully remote, allowing employees to work from their preferred location within the United States. Office Location(s): Experian operates globally with a significant presence in the United States. Specific office locations are not detailed for this remote role, but the company's infrastructure supports a distributed workforce. Workspace Context:

  • Remote Collaboration: Expect a highly collaborative environment managed through digital tools. Proficiency in remote collaboration platforms and asynchronous communication is key.
  • Tools & Technology: Access to industry-standard design tools (Figma) and project management software (Jira) is essential, facilitating seamless workflow and team interaction.
  • Team Interaction: Regular virtual meetings, design critiques, and feedback sessions with the UX team, Product Managers, and engineers will be integral to the daily work routine.

Work Schedule:

  • Full-time employment, typically 40 hours per week.
  • Flexibility is a key aspect, allowing professionals to manage their schedules effectively while ensuring project delivery and team availability.

πŸ“ Enhancement Note: The work environment description emphasizes the remote aspect and the reliance on digital tools for collaboration, which are standard for fully remote positions in tech companies.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will likely review your resume and portfolio to assess basic qualifications and alignment with the role's requirements. Ensure your portfolio is easily accessible and highlights relevant projects.
  • Hiring Manager/Team Interview: Expect an interview with the User Experience Director and potentially other senior designers or Product Managers. This stage will focus on your design philosophy, process, collaboration skills, and experience with specific tools like Figma. Be prepared to discuss your portfolio in detail.
  • Design Challenge/Case Study: A common step for UX roles is a design challenge. This could be a take-home assignment or a live exercise where you're asked to solve a specific design problem, potentially involving wireframing, prototyping, and presenting your solution. Focus on demonstrating your problem-solving approach and user-centric thinking.
  • Cross-Functional Interview: You might interview with a Product Manager or Engineer to assess your ability to collaborate effectively and understand business needs.
  • Final Interview: A final discussion, possibly with senior leadership, to evaluate cultural fit, strategic thinking, and overall suitability for the role and Experian.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your skills relevant to consumer-facing financial products and showcase your end-to-end design process.
  • Tell a Story: For each project, clearly articulate the problem statement, your specific role and contributions, the design process you followed (research, ideation, iteration, testing), the final solution, and the impact (quantifiable if possible).
  • Showcase Figma Proficiency: Ensure your portfolio clearly demonstrates your expertise in Figma, including complex prototyping, component usage, and design system elements if applicable.
  • Highlight Collaboration: Include examples or mention how you collaborated with Product Managers, developers, and other stakeholders.
  • User-Centricity: Emphasize how user research and feedback informed your design decisions at each stage.
  • Accessibility: Ensure your portfolio is easily navigable and accessible on various devices.

Challenge Preparation:

  • Understand the Prompt: Thoroughly read and understand the design challenge prompt. Clarify any ambiguities before you begin.
  • Define the Problem: Start by defining the core problem you need to solve and identifying the target users.
  • Outline Your Process: Clearly articulate the steps you will take to address the challengeβ€”this demonstrates your structured thinking.
  • Focus on User Needs: Base your design decisions on user needs and business goals.
  • Prototype & Visualize: Create clear wireframes or prototypes to illustrate your solution.
  • Justify Decisions: Be prepared to explain the rationale behind every design choice you make.
  • Consider Constraints: Acknowledge any constraints (time, technical limitations) and how you navigated them.

πŸ“ Enhancement Note: This section provides actionable advice tailored to UX/Product Designer interviews, emphasizing portfolio presentation, design challenge preparation, and the importance of showcasing a user-centered process with tool proficiency.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, wireframing, prototyping, and collaboration. Expect to create high-fidelity mockups and interactive prototypes within this platform.
  • Jira: Used for project management, tracking tasks, sprints, and bug reporting within Agile development cycles. Familiarity with creating and managing tickets is expected.

Analytics & Reporting:

  • While not explicitly listed, experience with web analytics tools (e.g., Google Analytics, Adobe Analytics) and user behavior tracking tools (e.g., Hotjar, FullStory) would be beneficial for understanding user interactions and informing design improvements.
  • Ability to interpret data from these tools to identify user pain points and opportunities for optimization.

CRM & Automation:

  • Understanding of how design integrates with CRM systems (like Salesforce) and marketing automation platforms is advantageous, as user experience often extends into customer journeys managed by these systems.
  • Familiarity with integration concepts to ensure seamless data flow between design outputs and backend systems.

πŸ“ Enhancement Note: The tools mentioned are directly from the input. Additional tools commonly used in UX/Product Design roles that complement these are included as beneficial, emphasizing data interpretation and broader system understanding.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and serving the needs of the end-user in all design decisions.
  • Collaboration: Fostering strong partnerships with Product Management, Engineering, and other departments to achieve shared goals.
  • Innovation: Encouraging creative problem-solving and the exploration of new technologies and design approaches.
  • Quality & Craftsmanship: A dedication to producing high-quality, polished, and effective design solutions.
  • Data-Driven: Utilizing research and analytics to inform and validate design choices, ensuring measurable impact.
  • Agility & Adaptability: Embracing iterative processes and responding effectively to feedback and changing requirements.

Collaboration Style:

  • Cross-Functional Integration: Expect to work closely with diverse teams, requiring strong communication and the ability to translate design concepts for different audiences.
  • Feedback-Oriented: A culture that values constructive feedback, both giving and receiving, to continuously improve designs and processes.
  • Proactive Communication: Engaging proactively with stakeholders to share progress, identify potential issues, and ensure alignment.
  • Shared Ownership: Contributing to a sense of collective responsibility for product success, where design plays a crucial role in achieving business objectives.

πŸ“ Enhancement Note: Team culture and values are inferred from Experian's public statements about its culture (e.g., "people first approach," "DEI," "collaboration") and the inherent requirements of a UX/Product Designer role in a tech environment.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively navigating the inherent tension between creating ideal user experiences and meeting business objectives, technical constraints, and timelines.
  • Designing for Complex Financial Products: Understanding and simplifying complex financial concepts and workflows for a diverse user base.
  • Remote Collaboration Effectiveness: Maintaining strong communication, alignment, and creative synergy with distributed team members.
  • Rapid Iteration in Agile: Adapting quickly to frequent feedback and changes within an Agile development process while maintaining design integrity.
  • Staying Current with Technology: Keeping pace with evolving design tools, methodologies, and user expectations in the digital product landscape.

Learning & Development Opportunities:

  • Advanced Tool Training: Opportunities to deepen expertise in Figma and explore other relevant design and prototyping tools.
  • Industry Best Practices: Exposure to cutting-edge UX/UI trends and best practices within the financial technology sector.
  • Mentorship: Potential for mentorship from senior designers and the User Experience Director, offering guidance on career progression and skill development.
  • Cross-Disciplinary Learning: Opportunities to learn from Product Managers, Engineers, and Data Analysts, broadening understanding of the product development lifecycle.
  • Contribution to Design Systems: Involvement in growing and maintaining design systems can provide valuable experience in scalable design practices.

πŸ“ Enhancement Note: Challenges and growth opportunities are framed within the context of a mid-level UX Designer role in a large, innovative tech company, focusing on skill development, career progression, and overcoming common industry hurdles.

πŸ’‘ Interview Preparation

Strategy Questions:

  • Design Process Deep Dive: "Walk me through your process for designing a new feature, from initial concept to launch. How do you incorporate user research and feedback?" (Be prepared to use your portfolio as a guide.)
  • Problem-Solving Scenarios: "Imagine a user is struggling to complete a transaction on our mobile app. How would you approach diagnosing the issue and designing a solution?" (Focus on your analytical and problem-solving approach.)
  • Collaboration & Communication: "Describe a time you had a disagreement with a Product Manager or Engineer regarding a design decision. How did you resolve it?" (Highlight your ability to communicate, negotiate, and find common ground.)
  • Tool Proficiency: "How do you leverage Figma's advanced features (e.g., components, auto layout, prototyping) to streamline your workflow and ensure design consistency?" (Be ready to discuss specific Figma techniques.)
  • Design System Philosophy: "What are the key principles of a good design system, and how have you contributed to or utilized one in your previous roles?"

Company & Culture Questions:

  • Experian's Mission: "What excites you about Experian's mission and its role in the financial services industry?" (Research Experian's values and recent initiatives.)
  • Remote Work Success: "How do you ensure productivity and effective collaboration when working remotely?" (Share strategies for managing your remote workspace and communication.)
  • Team Dynamics: "Describe your ideal collaboration dynamic with Product Managers and Engineers." (Showcase your understanding of cross-functional teamwork.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each project, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome.
  • Focus on Impact: Quantify your impact whenever possible. Did your design increase conversion rates, reduce error rates, or improve user satisfaction scores?
  • Show, Don't Just Tell: Use visuals (screenshots, prototypes) effectively to illustrate your design decisions and their rationale.
  • Be Prepared for Questions: Anticipate questions about your process, specific design choices, and how you handled challenges.
  • Highlight Figma Skills: If asked, be ready to demonstrate specific Figma techniques or discuss how you use it for collaboration and prototyping.
  • Tailor to Experian: If possible, subtly connect your project examples to the types of products Experian offers or the challenges they might face.

Challenge Preparation:

  • Think Aloud: During live challenges, articulate your thought process clearly.
  • Prioritize: Focus on the most critical user flows or features first.
  • Iterate: Show that you can consider different solutions and make informed decisions.
  • Justify: Explain why you made each design choice, linking it back to user needs or business goals.

πŸ“ Enhancement Note: Interview preparation advice is specific to UX/Product Design roles, emphasizing portfolio presentation, articulating design process, and preparing for common interview formats like case studies and behavioral questions.

πŸ“Œ Application Steps

To apply for this UX Designer position:

  • Submit your application through the provided link on the Experian careers site.
  • Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in UX/UI design, digital product design, Figma proficiency, and work within Agile environments. Select projects that showcase your ability to design consumer-facing financial products or similar complex digital experiences.
  • Resume Optimization: Clearly articulate your 2+ years of experience, focusing on achievements and responsibilities related to user-centered design, cross-functional collaboration, and the use of specified tools. Use keywords from the job description naturally.
  • Interview Preparation: Practice walking through your portfolio projects, focusing on explaining your design process, decision-making, and the impact of your work. Prepare answers for common UX interview questions, especially those related to Figma, Agile, and collaboration.
  • Company Research: Familiarize yourself with Experian's products, services, and company culture. Understand their position in the financial technology market and their commitment to user experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

A bachelor's degree in UX, Visual Design, or a related field is required, along with 2+ years of experience in UX/UI and digital product design. Proficiency in modern design tools and experience in Agile environments are also necessary.