UX-Designer (m/w/d) 80-100%

📍 Job Overview

Job Title: UX-Designer (m/w/d) 80-100%
Company: bexio ag
Location: Rapperswil-Jona, St. Gallen, Switzerland
Job Type: Full-Time
Category: Product Design & User Experience
Date Posted: 2025-10-23
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid

🚀 Role Summary

• Drive the enhancement of a leading web-based business software for small businesses, focusing on user-centric design principles.
• Conceptualize, design, and prototype user interfaces, ensuring a seamless and memorable user experience across the platform.
• Collaborate closely with cross-functional teams including UX Researchers, Product Owners, Product Managers, and Developers to translate user needs into intuitive design solutions.
• Contribute to and expand the company's Design System, ensuring consistency and scalability of design elements.
• Conduct and utilize insights from usability testing and other UX research methodologies to inform design decisions and product improvements.

📝 Enhancement Note: The role is positioned as a mid-level UX Designer, indicated by the 2-5 years of experience requirement and the expectation to not only execute designs but also contribute to and expand the Design System. The focus on improving existing software suggests a role within an established product team, likely within a scale-up environment as described in the company context.

📈 Primary Responsibilities

• Lead the design process from ideation to implementation, creating user journeys, wireframes, mock-ups, and interactive prototypes for new features and enhancements.
• Design intuitive and visually appealing user interfaces (UI) adhering to established Design System guidelines and principles, while also contributing to its evolution.
• Actively participate in UX research activities, including planning and conducting usability tests, analyzing user feedback, and synthesizing findings to drive design iterations.
• Collaborate effectively with Product Owners and Product Managers to understand business requirements and translate them into user-centered design solutions that align with product strategy.
• Work closely with Software Developers to ensure accurate implementation of designs, providing detailed specifications and design assets, and participating in design reviews.
• Facilitate communication and alignment on design decisions with stakeholders across various departments, including marketing, support, and sales.
• Continuously advocate for the user by bringing user insights and research findings into product development discussions, ensuring a user-first approach.
• Contribute to the expansion and maintenance of the company's Design System, ensuring its usability and adoption across product teams.

📝 Enhancement Note: While the provided core responsibilities are concise, the primary responsibilities have been expanded to detail the typical end-to-end UX design lifecycle expected at a mid-level role, including detailed collaboration, research integration, and Design System contributions, which are often key indicators of a proactive UX Designer's scope.

🎓 Skills & Qualifications

Education:

• A formal education in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is preferred.
• Alternatively, candidates with equivalent practical experience and a demonstrable portfolio showcasing strong UX design skills will be considered.

Experience:

• Minimum of 3 years of professional experience in User Experience (UX) Design, with a proven track record of designing and delivering user-centered digital products.
• Experience working within an agile development environment, collaborating with product teams and engineers.

Required Skills:

• UX Design: Proficient in the full spectrum of UX design activities, including user research, information architecture, wireframing, prototyping, and usability testing.
• Design Tools: In-depth knowledge and practical experience with industry-standard design and prototyping tools, with a strong preference for Figma.
• Design Systems: Experience in contributing to, extending, or working with Design Systems, understanding their principles and application.
• User-Centricity: A strong understanding of user-centered design principles and methodologies, with the ability to translate complex user needs into elegant solutions.
• Communication: Excellent verbal and written communication skills in German and English, with the ability to articulate design concepts and rationale clearly to diverse audiences.
• Collaboration: Proven ability to work effectively in a cross-functional team environment, fostering strong relationships with product managers, developers, and researchers.
• Problem-Solving: Creative and analytical approach to solving complex design challenges, with a focus on user experience and business objectives.
• Self-Management: Demonstrated ability to work independently, manage multiple priorities, and meet deadlines in a dynamic environment.

Preferred Skills:

• UX Research: Familiarity with a variety of UX research methods beyond usability testing, such as user interviews, surveys, and persona development.
• Prototyping: Advanced skills in creating interactive prototypes to effectively communicate user flows and interaction designs.
• Swiss German: Understanding of Swiss German for enhanced communication and cultural integration within the team.
• Bookkeeping Fundamentals: Basic understanding of accounting principles, which would be beneficial for comprehending the user base and product context of bexio.

📝 Enhancement Note: The 'equivalent practical experience' for education, alongside the 3-year minimum experience, clearly defines this as a mid-level role. The emphasis on Figma as a preferred tool is a critical technical requirement. The inclusion of 'Swiss German' and 'Bookkeeping Fundamentals' as preferred skills highlights the company's specific context and user base, providing valuable insight for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of UX design work, demonstrating a strong understanding of the design process from research to final UI.
• Case studies that clearly articulate design challenges, your role in solving them, the methodologies employed, and the measurable impact of your solutions.
• Examples of user journeys, wireframes, high-fidelity mock-ups, and interactive prototypes that highlight your design thinking and problem-solving skills.
• Demonstrations of your experience with Design Systems, including contributions, extensions, or applications of existing systems.
• Evidence of collaboration with cross-functional teams (Product Managers, Developers, Researchers) and how you integrated their feedback into the design process.

Process Documentation:

• Ability to document and communicate design processes, rationale, and decisions clearly and concisely.
• Experience in defining and refining design workflows to improve efficiency and collaboration within product teams.
• Examples of how you have used UX research findings and usability testing results to iterate on designs and improve user flows.
• Documentation of how you have contributed to or leveraged a Design System to ensure consistency and scalability across product interfaces.

📝 Enhancement Note: For a UX design role, a portfolio is paramount. These requirements are tailored to showcase not just aesthetic design but also the strategic thinking, process, and collaborative abilities expected from a mid-level professional. The emphasis on measurable impact and Design System contributions is crucial for demonstrating value in a product-focused company.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for experienced UX Designers in Switzerland (Rapperswil-Jona region), a competitive annual salary range is estimated between CHF 90,000 to CHF 120,000. This estimate accounts for the 80-100% employment type, the mid-level experience requirement (3+ years), and the cost of living in the St. Gallen canton.

Benefits:

• Flexible Working Hours: Ability to choose ideal working hours and location when work permits, promoting work-life balance.
• Fair Salary: Competitive compensation package reflecting the value of your contributions.
• Respectful Work Environment: A culture of mutual respect and uncomplicated interactions among colleagues.
• Team Events: Regular company-organized events to foster team cohesion and strengthen relationships.
• Work-Life Balance: Support for a healthy balance between professional and personal life.
• Pension Contribution: bexio covers a significant portion of the pension fund premiums, with an individual choice program to suit personal needs.
• Mobile Subscription Discounts: Access to favorable conditions for mobile phone subscriptions.
• Personal Development: Freedom for personal growth and development within a positive work environment.

Working Hours:

• The role is advertised for 80-100% capacity, implying a range of 32 to 40 hours per week. Flexible working hours are a standard offering, allowing employees to tailor their schedule to their tasks and personal needs, provided work requirements are met.

📝 Enhancement Note: Since no specific salary was provided, an estimated range has been generated using common salary data for UX Designers in Switzerland, adjusted for location and experience level. The benefits listed are directly extracted from the job description and presented with a focus on how they appeal to professionals seeking a balanced and supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Business Software for Small Businesses)
Company Size: 150+ employees. This "Scale-Up" environment suggests a dynamic, fast-paced setting where processes are evolving, and there's a strong emphasis on growth and innovation. It implies opportunities for significant impact and exposure to various business functions.
Founded: While the founding date isn't explicitly stated, the description of bexio as a "young dynamic company" and a "Scale-Up" indicates a relatively modern, growth-oriented organization.

Team Structure:

• UX/Product Team: The UX Designer will work closely with UX Researchers, Product Owners, Product Managers, and Software Developers, forming a core product development unit.
• Reporting: Likely reports into a Head of Product, Head of Design, or a similar leadership role overseeing product development.
• Cross-functional Collaboration: Expect high levels of interaction with engineering, product management, and potentially marketing and customer support teams, all focused on enhancing the bexio software.

Methodology:

• Agile Development: Implied by the collaboration with Product Owners and Developers, suggesting iterative development cycles.
• User-Centric Design: A core philosophy, emphasized by the daily work on improving software and learning directly from users.
• Data-Informed Decisions: While not explicitly stated, the use of UX research and usability testing points towards a data-driven approach to product development.
• Design System Utilization: A commitment to structured design practices to ensure consistency and efficiency.

Company Website: https://bexio.com

📝 Enhancement Note: The company's description as a "Scale-Up" is a critical piece of context. This implies a culture that balances the agility and innovation of a startup with more structured processes and a growing team. The operations context here is about how design processes integrate into a growing product development lifecycle.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This role is for an individual contributor with 3+ years of experience who can operate with a significant degree of autonomy, contribute to strategic design discussions, and mentor more junior designers if applicable. The expectation to expand the Design System indicates a move beyond pure execution to influencing design standards.

Reporting Structure: The UX Designer will likely report to a higher-level design or product lead (e.g., Head of Design, Lead UX Designer, or Head of Product). This structure allows for guidance and mentorship while still providing significant ownership of design tasks and user experience initiatives.

Operations Impact: The UX Designer's impact is directly tied to improving the usability and effectiveness of bexio's core software product. By creating intuitive and efficient user experiences, they directly contribute to customer satisfaction, retention, and acquisition, thereby influencing the company's success and market position. Enhanced user experience can lead to reduced support costs and increased adoption rates, directly impacting operational efficiency and revenue.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as UX research, interaction design, or design system management.
• Leadership Potential: As the company grows, there may be opportunities to move into a Senior UX Designer role, lead design projects, or even transition into a team lead or management position within the design or product organization.
• Cross-functional Expertise: Gaining a deeper understanding of product management, software development, and business operations within the SaaS industry.
• Design System Ownership: Potential to take on more responsibility for the growth and governance of the Design System.

📝 Enhancement Note: This section translates the UX role into "operations" terms by focusing on impact, career progression, and the strategic contribution of design to business outcomes. The "operations impact" specifically links design improvements to business metrics relevant to a SaaS company.

🌐 Work Environment

Office Type: The description mentions that employees can "choose the ideal working location whenever their work allows," indicating a flexible and potentially hybrid work model. This suggests a modern office setup designed for collaboration and focused work, alongside remote work capabilities.

Office Location(s): Rapperswil-Jona, St. Gallen, Switzerland. This location offers a picturesque setting, potentially contributing to a positive work-life balance.

Workspace Context:

• Collaborative Environment: The emphasis on teamwork and close collaboration with Product Owners, Product Managers, and Developers suggests an open or modular office layout designed to facilitate spontaneous discussions and co-creation.
• Tools & Technology: Access to industry-standard design tools like Figma will be readily available, along with the necessary hardware and software for design and prototyping.
• Team Interaction: Regular team meetings, design critiques, and cross-functional workshops are likely part of the daily routine, fostering a strong sense of community and shared purpose.

Work Schedule: The role is for 80-100% (32-40 hours/week) with flexible working hours. This allows for adaptation to personal schedules while ensuring core business hours are covered for collaboration.

📝 Enhancement Note: The "hybrid" work arrangement and flexible hours are key aspects of the work environment. The description of the company as a "Scale-Up" also implies a dynamic workspace that supports both independent work and collaborative innovation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess suitability for the role. Be prepared to showcase your best work that aligns with bexio's product and user base.
• Technical Interview / Portfolio Presentation: A session where you will present 2-3 key case studies from your portfolio. Expect to discuss your design process, rationale, collaboration with stakeholders, and the outcomes of your work. This is where your understanding of user-centered design and problem-solving will be evaluated.
• Team/Hiring Manager Interview: A discussion focused on cultural fit, your understanding of UX principles, your experience with tools like Figma, and your approach to working in a team environment. You may also be asked about your interest in bexio's mission and target audience.
• Potential Practical Exercise: Depending on the hiring team's process, there might be a small design challenge or a discussion around a specific problem statement related to bexio's software to gauge your problem-solving skills and design thinking.
• Final Round: May involve meeting with senior leadership or a broader team to confirm fit and discuss final terms.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best demonstrate your UX process, problem-solving skills, and impact. Prioritize projects that show end-to-end design thinking, not just UI polish.
• Tell a Story: For each case study, clearly outline the problem, your role, the constraints, your process (research, ideation, design, testing), the solutions, and the results. Quantify impact where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
• Highlight Collaboration: Showcase how you worked with Product Managers, Developers, and other stakeholders. Explain how you incorporated their feedback and managed differing opinions.
• Showcase Figma Proficiency: If you have specific examples of complex prototypes, component libraries, or efficient workflows within Figma, highlight them.
• Address Design System Experience: Clearly articulate your experience with Design Systems, whether you built one, contributed to one, or utilized one extensively.

Challenge Preparation:

• Understand bexio's Product: Familiarize yourself with bexio's software, its target audience (small businesses), and its core functionalities. Think about potential UX improvements or challenges.
• Research UX Trends: Be prepared to discuss current trends in UX design, particularly in the SaaS and business software space.
• Practice Articulating Your Process: Be ready to verbally walk through your design process for a hypothetical or past project, focusing on your decision-making at each stage.
• Prepare for Behavioral Questions: Think about how you handle constructive criticism, work in a team, and approach ambiguity, as these are common in interview settings.

📝 Enhancement Note: This section provides actionable advice tailored to a UX design role, emphasizing the importance of a portfolio, specific case study content, and preparation for common interview stages and potential challenges in a product development context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary design and prototyping tool. Expect to use it extensively for creating wireframes, high-fidelity mock-ups, interactive prototypes, and collaborating on design files.
• Design System Tools: While not explicitly named, expect to work with tools or methodologies that support the company's Design System, potentially including component libraries, style guides, and documentation platforms.

Analytics & Reporting:

• UX Research Tools: Tools for conducting usability testing (e.g., Lookback, UserTesting.com), surveys (e.g., SurveyMonkey, Typeform), and potentially analytics platforms (e.g., Google Analytics, Mixpanel) to understand user behavior and product usage.
• Data Analysis Tools: While not the primary focus for a UX designer, a basic understanding of how to interpret data from analytics and research tools will be beneficial.

CRM & Automation:

• Product Management Tools: Experience with tools like Jira, Confluence, or similar for managing tasks, user stories, and documentation, facilitating collaboration with product and development teams.
• Collaboration Platforms: Proficiency in communication tools like Slack or Microsoft Teams for daily team interaction and project updates.

📝 Enhancement Note: The explicit mention of Figma is a key technical requirement. This section expands on typical tools used in a UX design workflow within a SaaS company, focusing on design, research, and collaboration platforms.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of small business owners, ensuring the software is intuitive, efficient, and valuable.
• Innovation & Growth: A forward-thinking mindset, constantly seeking ways to improve the product and the company, embracing the dynamic nature of a scale-up environment.
• Collaboration & Teamwork: Emphasizing collective effort, open communication, and mutual support to achieve shared goals. The "Team first" value is prominent.
• Quality & Excellence: Striving for high standards in software development and user experience, aiming to deliver a best-in-class product.
• Efficiency: A drive for smart work and streamlined processes, reflected in flexible working arrangements and the pursuit of optimal solutions.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with product management and engineering teams, with a shared responsibility for product success. Design input is integrated early and throughout the development lifecycle.
• Feedback Exchange: A culture that encourages constructive feedback, both giving and receiving, to foster continuous improvement in design and product development.
• Knowledge Sharing: Openness to sharing design learnings, best practices, and user insights across teams to elevate the collective understanding and capabilities.

📝 Enhancement Note: These values are inferred from the company's description, emphasizing user focus, growth, and teamwork, which are critical for a UX professional in a scale-up environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: The inherent challenge of designing for small business owners while aligning with bexio's strategic objectives and technical constraints.
• Evolving Design System: Contributing to and maintaining a Design System in a growing product requires careful management of standards, scalability, and adoption across diverse features.
• Rapid Development Cycles: Working in a scale-up environment often means adapting to fast-paced development, requiring agility and efficient design processes.
• Keeping Pace with UX Trends: Continuously learning and applying the latest UX methodologies and tools to maintain a competitive edge in software design.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in areas like interaction design, advanced prototyping, and UX research methodologies through internal projects and external training.
• Industry Exposure: Potential to attend industry conferences or workshops related to UX, product design, and SaaS technologies.
• Mentorship: Learning from experienced Product Managers, Developers, and potentially senior design leaders within the company.
• Product Strategy Contribution: Growing influence on product direction through impactful design contributions and user advocacy.

📝 Enhancement Note: Identifying potential challenges and growth opportunities provides a realistic outlook for candidates, highlighting areas for development and strategic contribution within the role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a design project. How did you approach it, and what was the outcome?" (Focus on negotiation, compromise, and user advocacy.)
• "How do you ensure your designs are inclusive and accessible for a diverse user base, particularly small business owners who may have varying technical proficiencies?" (Highlight your understanding of accessibility standards and user research methods.)
• "Walk us through your process for designing a new feature from initial concept to developer handover. What tools and methods do you use at each stage?" (Be ready to detail your end-to-end UX process with specific examples.)

Company & Culture Questions:

• "What interests you about bexio's mission to help small businesses succeed?" (Research bexio's values and target market.)
• "How would you contribute to a collaborative team environment like ours, especially with our focus on 'Team first'?" (Prepare examples of your teamwork and communication skills.)
• "How do you stay updated with the latest UX trends and best practices?" (Show passion for continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process, the solution, and the impact. Use visuals effectively to guide the interviewer through your journey.
• Quantify Your Impact: Whenever possible, use data (e.g., user satisfaction scores, task completion rates, time saved) to demonstrate the success of your designs.
• Showcase Figma Skills: Be prepared to briefly demonstrate a specific complex interaction or prototype within Figma if asked, or highlight how you used its collaboration features.
• Explain Design Decisions: Be ready to articulate the "why" behind your design choices, linking them back to user needs, business goals, and UX principles.

📝 Enhancement Note: These interview questions and preparation tips are crafted to probe the core competencies of a UX Designer, focusing on process, problem-solving, collaboration, and cultural fit, specifically within the context of a SaaS company serving small businesses.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application directly via the provided link on join.com.
• Portfolio Preparation: Ensure your portfolio is up-to-date, showcasing 2-3 of your strongest UX case studies. Prioritize projects that demonstrate your full design process, problem-solving skills, and impact on user experience, with a preference for SaaS or business software examples if available.
• Resume Optimization: Tailor your resume to highlight your 3+ years of UX design experience, proficiency in Figma, experience with Design Systems, and any relevant collaboration or research skills. Use keywords from the job description.
• Company Research: Familiarize yourself with bexio's software, its mission, target audience (small businesses), and company culture. Understand their value proposition and how UX contributes to it.
• Interview Practice: Prepare to discuss your portfolio in detail, articulate your design process, and answer questions about your experience with Figma and working in cross-functional teams.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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