UX Designer

📍 Job Overview

Job Title: UX Designer Company: Webranking Location: Correggio, Province of Reggio Emilia, Italy Job Type: FULL_TIME Category: User Experience (UX) Design / Digital Product Design Date Posted: 2025-08-28 Experience Level: Mid-Level (2-5 years) Remote Status: Remote OK (Hybrid potential with offices in Milan/Correggio)

🚀 Role Summary

• Design and develop innovative digital products and services with a strong focus on user experience and business requirements.
• Collaborate within a CX team alongside Service Designers, UI Designers, Researchers, and UX Writers to deliver exceptional user journeys.
• Apply a deep understanding of user needs and business objectives to create intuitive and impactful digital solutions.
• Conduct user research, analysis, and testing to inform design decisions and optimize user engagement.
• Contribute to the CRO (Conversion Rate Optimization) efforts by designing and testing improvements for digital platforms.

📝 Enhancement Note: While the role is listed as "Remote OK," the company mentions offices in Milan/Correggio, suggesting a hybrid model might be preferred or available, particularly for team collaboration and client-facing activities. The "2-5 years" experience level indicates a mid-level position, requiring a solid foundation in UX principles and practical application.

📈 Primary Responsibilities

• Ideate, design, and develop innovative digital products and services that meet user needs and business objectives.
• Collaborate with clients and internal teams to map business needs, user requirements, and information architecture for digital solutions.
• Develop user personas, storyboards, scenarios, user flows, and use cases to define target user groups and their interactions.
• Conduct UX audits, heuristic evaluations, and benchmark analyses to identify areas for improvement in existing digital products.
• Plan and execute user research initiatives, including interviews, surveys, and usability tests, to gather actionable insights.
• Utilize user behavior monitoring tools (e.g., Hotjar, Contentsquare, Clarity) to analyze user engagement and inform design iterations.
• Design information architectures and create low/high fidelity wireframes and prototypes using industry-standard design software.
• Validate design solutions through various testing methodologies and present findings and recommendations to stakeholders.
• Develop functional specifications to guide the development and implementation of designed solutions.
• Implement and manage A/B testing strategies using tools like AB Tasty or VWO to optimize conversion rates and user experience.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on UX design role with a strong emphasis on strategic thinking, user-centric methodologies, and data-driven decision-making. The inclusion of CRO and A/B testing highlights the role's direct impact on business performance metrics.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science, or a related field is often preferred for deep theoretical understanding.

Experience:

• Minimum of 2 years of professional experience as a UX Designer in structured environments such as consulting firms, communication agencies, or with end clients.
• Proven experience in managing workshops with end-users and stakeholders.

Required Skills:

• UX Design Methodologies: Solid knowledge of Design Thinking and User-Centered Design processes and methods.
• User Research: Proficient in user research techniques, analysis, and monitoring of online user behavior.
• Prototyping & Wireframing: Excellent skills in creating user flows, use cases, information architectures, and producing flowchart and low/high fidelity wireframes.
• Design Software: Expertise in leading design and rapid prototyping tools like Figma, Penpot, Framer, or Adobe XD.
• User Validation: Familiarity with various techniques and methodologies for validating design solutions.
• Business Acumen: Ability to translate business needs and requirements into digital services and products.
• Communication: Strong ability to present and motivate design outputs and deliverables, including functional specifications.
• CRO & A/B Testing: Experience in Conversion Rate Optimization (CRO) and familiarity with A/B testing tools (e.g., AB Tasty, VWO).
• User Behavior Tools: Excellent knowledge of online user behavior monitoring tools such as Hotjar, Contentsquare, or Clarity.

Preferred Skills:

• English Proficiency: Excellent written and spoken English skills.
• Facilitation Skills: Competence in facilitating workshops and design thinking sessions.
• Cross-functional Communication: Strong ability to effectively communicate design choices and research insights to teams (SEO, Development) and clients.
• Technical Familiarity: Familiarity with HTML, CSS, JavaScript, and understanding of testing and delivery phases.
• Analytics: Good knowledge of Google Analytics for user behavior analysis.
• SEO Basics: Good understanding of SEO principles and their impact on user experience.
• Passion for Design: Curiosity and a strong passion for all aspects of design.

📝 Enhancement Note: The required skills list is comprehensive, covering the entire UX design lifecycle from research and ideation to prototyping, testing, and optimization. The preferred skills indicate opportunities for candidates with broader technical and communication capabilities to stand out.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 well-documented UX design projects that demonstrate your end-to-end design process.
• Projects should highlight your ability to translate user needs and business goals into effective digital solutions.
• Include examples of user research, persona creation, user flows, wireframes, prototypes, and usability testing results.
• Demonstrate your problem-solving approach and how you iterated on designs based on feedback and data.
• For CRO-focused projects, include evidence of A/B testing implementation and the resulting impact on conversion rates.

Process Documentation:

• Clearly articulate the design process followed for each project, emphasizing the User-Centered Design methodology.
• Detail how you managed stakeholder and user workshops, including methodologies used for requirement gathering and prioritization.
• Provide examples of how you translated research findings and user insights into design decisions and functional specifications.
• Document the tools and techniques used for prototyping, user testing, and conversion rate optimization.
• Showcase your ability to present and justify design choices with clear reasoning and data-backed insights.

📝 Enhancement Note: A strong portfolio is critical for this role. It should not only display visual design skills but, more importantly, illustrate strategic thinking, a systematic approach to problem-solving, and the ability to measure and demonstrate the impact of UX design on business outcomes.

💵 Compensation & Benefits

Salary Range:

• Based on industry standards for a Mid-Level UX Designer in Italy, with potential for remote work, the salary range is estimated to be between €30,000 and €45,000 gross annual salary. This range can vary based on specific experience, skill set, and the final negotiation with the company.

Benefits:

• Smart Working: Unlimited remote work flexibility.
• Smart Working Station Contribution: A financial contribution towards your home office setup.
• Flexible Hours: Ability to manage your working schedule with flexibility.
• Electronic Meal Vouchers: Cumulative meal vouchers that can be used even when working remotely.
• Corporate Welfare: Access to a comprehensive corporate welfare program.
• Development Plan: Personalized career development plan agreed upon with your manager.
• Training & Development: Dedicated time and budget for internal and external training, including participation in national and international events.
• E-Learning Platform: Unlimited access to 'Upskill for Webrankers,' an internal e-learning platform.
• Welcome Kit: A comprehensive kit including a backpack, laptop, water bottle, and a dedicated workstation.
• Team Building Events: Company-sponsored events like themed dinners and summer BBQs.
• On-site Amenities (Correggio): Access to a gym and, during summer, a swimming pool.

Working Hours:

• The standard working hours are likely aligned with a full-time position, approximately 40 hours per week, with a significant emphasis on flexibility.

📝 Enhancement Note: The benefits package is quite generous, particularly the focus on remote work support and continuous learning. The salary range is an estimation based on typical Italian market rates for this role and experience level.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Transformation Consulting / CX Design / Web Agency Company Size: While not explicitly stated, the mention of offices in both Milan and Correggio and a structured CX team suggests a medium-sized agency or consulting firm. This size typically fosters a collaborative environment with opportunities for direct impact. Founded: Webranking's founding date is not provided in the input, but its existence and service offerings suggest established expertise in digital strategy and user experience.

Team Structure:

• You will be part of the CX (Customer Experience) team, working alongside other UX Designers, Service Designers, UI Designers, Researchers, and UX Writers.
• This structure indicates a multidisciplinary approach to digital product and service design, fostering collaboration and knowledge sharing.
• Reporting structure will likely be to a CX Lead or Head of Design.

Methodology:

• The company emphasizes User-Centered Design, Design Thinking, and a data-driven approach to product development.
• A strong focus on user research, analysis, and continuous iteration based on insights is core to their methodology.
• CRO and A/B testing are integrated into the process, highlighting a commitment to optimizing business outcomes.

Company Website: https://www.webranking.it/ (Implied from domain_derived: webranking.it)

📝 Enhancement Note: Webranking appears to be a professional services firm focused on delivering high-quality digital experiences for its clients. The team structure and methodologies suggest a collaborative and results-oriented environment.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This role requires independent contribution on projects, with some guidance from senior team members or leads. You are expected to manage your own design process and contribute to client strategy. Reporting Structure: You will likely report to a Senior UX Designer, CX Lead, or Head of Design within the CX team. Collaboration will be frequent with UI Designers, Researchers, Developers, and SEO specialists. Operations Impact: As a UX Designer, your impact is directly tied to the success of digital products and services you help design. By creating intuitive and engaging user experiences, you will influence user satisfaction, conversion rates, customer retention, and ultimately, client business growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like user research, interaction design, service design, or CRO.
• Leadership: Progress to Senior UX Designer roles, leading projects and mentoring junior team members.
• Client Management: Develop client-facing skills and potentially manage client relationships for design projects.
• Cross-functional Learning: Gain exposure to UI design, front-end development, SEO, and analytics through collaboration.
• Industry Exposure: Participate in industry events and training to stay abreast of the latest UX trends and technologies.

📝 Enhancement Note: This role offers a solid foundation for a career in UX design, with clear pathways for specialization and advancement within a client-focused agency environment. The company's investment in training and development supports continuous learning.

🌐 Work Environment

Office Type: The company has offices in Milan and Correggio, suggesting a professional agency setting. The mention of on-site amenities like a gym and pool at the Correggio location indicates a focus on employee well-being. Office Location(s): Correggio (Province of Reggio Emilia), Italy, with potential hubs or client presence in Milan. Workspace Context:

• You can expect a collaborative workspace where cross-functional teams work together on client projects.
• Access to modern design and prototyping tools will be provided.
• The environment likely encourages open communication and idea sharing among team members.
• The hybrid/remote work policy offers flexibility in how and where you work.

Work Schedule:

• Full-time position with flexible working hours. This allows for better work-life balance and personal productivity management, which is beneficial for deep work often required in UX design.

📝 Enhancement Note: The company seems to value employee well-being and flexibility, offering a blend of remote work and potentially inspiring office environments with amenities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess relevant experience and skills.
• Technical Interview: Likely involves discussing your UX process, methodologies, and specific project experiences. You may be asked to walk through your portfolio.
• Practical Exercise/Case Study: You might be given a design challenge or asked to analyze a particular UX problem, requiring you to present your approach and solutions. This could involve wireframing or prototyping.
• Team/Cultural Fit Interview: Meeting with potential team members or managers to assess collaboration style, communication skills, and alignment with company values.
• Final Interview: Potentially with senior leadership to discuss your career aspirations and overall fit.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and the requirements of this role.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges encountered, your solutions, and the outcomes (quantified if possible).
• Showcase Process: Emphasize your research, ideation, wireframing, prototyping, and testing stages. Explain why you made certain design decisions.
• Highlight Impact: If possible, include metrics or data that demonstrate the positive impact of your design solutions (e.g., increased conversion rates, improved user satisfaction).
• Tailor to the Role: Ensure your portfolio prominently features projects that align with the requirements of this UX Designer position, particularly those involving CRO and user research.
• Prepare for Questions: Be ready to discuss your design choices, trade-offs, and how you handle feedback.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly read and understand the problem statement and objectives.
• Define Scope: Clearly define the scope of your solution and any assumptions you make.
• User-Centricity: Always approach challenges from a user-centric perspective.
• Process Articulation: Explain your thought process and design decisions clearly and concisely.
• Prototyping Tools: Be comfortable using common prototyping tools if a hands-on exercise is required.
• Presentation Skills: Practice presenting your findings and solutions effectively, focusing on clarity and impact.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on practical skills and portfolio demonstration. Preparing a compelling narrative for your projects is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Penpot, Framer, Adobe XD (Expertise required in at least one, familiarity with others is a plus).
• User Behavior Analytics: Hotjar, Contentsquare, Google Analytics, Clarity (Proficiency expected).
• A/B Testing: AB Tasty, VWO (Familiarity is important for CRO aspects).

Analytics & Reporting:

• Web Analytics: Google Analytics (Good knowledge is a plus).
• Data Visualization: Tools used for presenting research findings and performance metrics.

CRM & Automation:

• While not explicitly mentioned as primary tools for UX, understanding CRM principles and how UX impacts CRM data capture and user journeys would be beneficial. Familiarity with marketing automation concepts could also be advantageous for CRO.

📝 Enhancement Note: Proficiency in modern design and prototyping tools is non-negotiable. Experience with analytics and A/B testing platforms will significantly enhance a candidate's profile for this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs in every design decision.
• Data-Driven Approach: Utilizing research, analytics, and testing to inform and validate design strategies.
• Collaboration: Working effectively within multidisciplinary teams and with clients to achieve shared goals.
• Innovation: A drive to create novel and impactful digital experiences that push boundaries.
• Continuous Improvement: A focus on iterating and optimizing designs based on feedback and performance metrics.
• Passion for Design: A genuine enthusiasm for design and its power to solve problems and create value.

Collaboration Style:

• Expect a collaborative environment where ideas are shared openly, and constructive feedback is encouraged.
• You'll work closely with UI Designers, Researchers, Writers, and Developers, requiring strong communication and teamwork skills.
• A proactive approach to engaging with stakeholders to gather insights and present design rationale will be key.

📝 Enhancement Note: The company culture appears to value expertise, collaboration, and a results-oriented mindset, with a strong emphasis on user advocacy and data-informed decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively navigating the inherent tension between creating ideal user experiences and meeting client business objectives and constraints.
• Client Management: Managing client expectations, communicating complex design concepts, and handling feedback constructively.
• Rapid Iteration: Adapting to evolving project requirements and iterating designs quickly in a fast-paced agency environment.
• Keeping Up with Trends: Staying current with the rapidly evolving landscape of UX design tools, methodologies, and user behavior patterns.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to learn and apply more specialized UX methodologies, such as service design, journey mapping, and advanced user research techniques.
• CRO Mastery: Developing deeper expertise in conversion rate optimization strategies and A/B testing implementation.
• Cross-Disciplinary Skills: Gaining hands-on experience or deeper understanding in UI design, front-end development, SEO, and analytics.
• Industry Events: Potential to attend conferences and workshops to expand knowledge and network within the design community.
• Mentorship: Opportunities to be mentored by senior designers and potentially mentor junior team members as you progress.

📝 Enhancement Note: This role presents opportunities to tackle complex design challenges and grow professionally by expanding your skill set across the digital product and service design spectrum.

💡 Interview Preparation

Strategy Questions:

• "Describe your UX design process from initial concept to final delivery, emphasizing your approach to user research and validation."
  • Preparation: Prepare a concise, step-by-step explanation of your typical design process, highlighting how user feedback and data are integrated at each stage. Use a specific project as an example.
• "How do you balance user needs with business requirements and technical constraints when designing a digital product?"
  • Preparation: Think about situations where these needs conflicted and how you managed to find a solution. Emphasize your communication and negotiation skills.
• "Walk me through a project where you significantly improved conversion rates through UX design or A/B testing."
  • Preparation: Select a project where you directly impacted business metrics. Detail the problem, your hypothesis, the design changes, the A/B test setup, and the quantifiable results.
• "How do you stay updated with the latest UX design trends and tools?"
  • Preparation: Mention specific blogs, publications, conferences, or online courses you follow. Discuss how you integrate new learnings into your work.
• "Describe a time you had to present a design solution that was met with resistance. How did you handle it?"
  • Preparation: Focus on your communication and persuasion skills, emphasizing how you used data and user insights to justify your design decisions.

Company & Culture Questions:

• "What attracts you to Webranking and this specific UX Designer role?"
  • Preparation: Research Webranking's work, clients, and values. Connect your skills and career aspirations to what the company offers.
• "How do you approach collaboration with cross-functional teams (e.g., UI Designers, Developers, SEO Specialists)?"
  • Preparation: Highlight your teamwork skills, communication strategies, and understanding of how different disciplines contribute to a successful product.
• "What are your thoughts on the importance of CRO in UX design?"
  • Preparation: Demonstrate your understanding of how UX directly impacts business goals and conversion rates.

Portfolio Presentation Strategy:

• Structure: For each project, present a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome.
• Visuals: Use high-quality mockups, wireframes, user flow diagrams, and any relevant research data.
• Conciseness: Be prepared to present your key projects within a set timeframe (e.g., 15-20 minutes).
• Interactivity: Be ready to answer in-depth questions about your design choices and processes.

📝 Enhancement Note: Prepare to articulate your design philosophy, demonstrate your problem-solving skills with concrete examples, and showcase how your work drives tangible business results.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects relevant to user research, CRO, and user-centered design. Tailor your project descriptions to emphasize your process and quantifiable outcomes.
• Resume Optimization: Craft a resume that clearly outlines your 2+ years of UX design experience, specific skills (Figma, Hotjar, A/B testing, etc.), and achievements. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process and project case studies. Be ready to discuss your experience with user research, wireframing, prototyping, and CRO.
• Company Research: Familiarize yourself with Webranking's website, case studies, and client work to understand their approach and values. Prepare thoughtful questions to ask the interviewer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.