UX Designer

📍 Job Overview

Job Title: UX Designer

Company: RDT LIMITED

Location: West Malling, England, United Kingdom

Job Type: Permanent employee

Category: Product Design / User Experience

Date Posted: 2026-04-24

Experience Level: Mid-level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive the creation of intuitive, accessible, and consistent user experiences across B2B insurance platforms, leveraging AI-assisted tooling to enhance design exploration and iteration.

• Collaborate closely with Product Management and engineering teams to translate complex insurance workflows into clear, usable digital interfaces.

• Contribute to the development and refinement of RDT's design system, ensuring adherence to best practices and maintaining design rigour within a regulated enterprise environment.

• Uphold and champion user-centered design principles, ensuring accessibility standards (WCAG 2.1 AA) are integrated into all design outputs.

• Utilize behavioural and analytics data to inform iterative design improvements, and explore innovative ways AI can accelerate design cycles.

📝 Enhancement Note: This role is specifically for a UX Designer focused on B2B insurance platforms, with a notable emphasis on integrating AI tools into the design process. The description highlights a balance between "UX craft" and leveraging technology, suggesting a forward-thinking design team. The "regulated enterprise environment" context is crucial for understanding the constraints and importance of robust, well-documented design solutions.

📈 Primary Responsibilities

• UX & Product Design:

  • Produce detailed user journeys, wireframes, interactive prototypes, and high-fidelity UI designs using Figma, with strategic application of AI-assisted tools for accelerated exploration and idea generation.
  • Translate intricate insurance workflows into user-friendly digital interfaces, applying strong UX judgment to prioritize usability and effectiveness.
  • Actively contribute to RDT's design system by creating, refining, and documenting reusable components and design patterns to ensure consistency and efficiency.
  • Implement and ensure adherence to accessibility best practices (e.g., WCAG 2.1 AA) across all digital product designs.
  • Support product discovery activities, including user interviews, usability testing, synthesis of findings, and journey mapping, utilizing AI tools for efficient summarization and structuring of research data.
  • Collaborate closely with engineers to validate design feasibility and ensure accurate implementation, using AI-generated UI concepts as potential starting points for iterative refinement.
  • Leverage behavioural and analytics data to drive iterative design improvements, exploring how AI tools can support faster design cycles without compromising quality or usability.

• Collaboration & Teamwork:

  • Partner effectively with product managers, engineers, analysts, and testers throughout the Agile development lifecycle.

  • Actively participate in design workshops, critiques, and collaborative design activities to foster shared understanding and innovation.

  • Clearly articulate and present design rationale and strategic thinking to both technical and non-technical stakeholders.

  • Maintain meticulously clean, consistent, and well-structured design files and accompanying documentation.

  • Foster and strengthen a user-centered mindset and design quality across all cross-functional teams.

📝 Enhancement Note: The responsibilities emphasize a blend of core UX/UI design tasks with a modern approach to AI integration. The role requires not just execution but also strategic thinking about how to apply AI tools responsibly within a structured design system and Agile environment. The focus on translating complex workflows and ensuring accessibility points to the critical nature of this role within a B2B insurance context.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Design, Human-Computer Interaction (HCI), or a related field, demonstrated through a robust portfolio, is expected.

Experience: 2-5+ years of dedicated experience in a UX/UI or digital product design role, with a proven track record in designing web or SaaS products, particularly within complex or regulated environments.

Required Skills:

• Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, and high-fidelity UI design.

• Visual Design Acumen: Strong aesthetic sensibility and a meticulous attention to detail in visual design execution.

• Design Process Fluency: Ability to seamlessly transition between user research, discovery, ideation, prototyping, and detailed UI delivery.

• Cross-functional Collaboration: Demonstrated ability to work effectively with product managers, engineers, and other stakeholders in an Agile setting.

• Pragmatic Delivery: A results-oriented approach, capable of balancing user needs with technical feasibility and business objectives.

• Communication & Organization: Excellent verbal and written communication skills, with strong organizational capabilities for managing design files and documentation.

• User-Centered Design: Deep understanding of user-centered design principles, usability heuristics, and responsive UI best practices.

• Accessibility Standards: Familiarity with and application of accessibility requirements, such as WCAG 2.1 AA.

Preferred Skills:

• Design System Contribution: Experience in creating, maintaining, or contributing to design systems or component libraries.

• B2B Software Experience: Exposure to or experience with enterprise-grade B2B software applications.

• Data-Informed Design: Familiarity with using analytics or behavioural data to inform design decisions and iterative improvements.

• AI Tool Integration: Hands-on experience using AI tools specifically to support prototyping, UI generation, or design exploration, with a clear understanding of their benefits and limitations.

📝 Enhancement Note: The AI-driven experience level (2-5 years) suggests this is a mid-level role, requiring a solid foundation but also offering significant growth potential. The emphasis on Figma, design systems, and accessibility is standard for modern UX roles, while the specific mention of AI tools and B2B insurance expertise indicates a specialized need for this position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Structured Thinking: Demonstrate a clear, logical thought process behind design decisions, showcasing how user needs and business goals were addressed.

• UI Craftsmanship: Showcase high-fidelity mockups and prototypes that exhibit strong visual design skills, attention to detail, and adherence to UI best practices.

• Iterative Design Examples: Provide case studies that illustrate the design process from initial concept through iteration and refinement, highlighting how feedback or data led to changes.

• Process Documentation: Include examples of how design problems were approached, including user research findings, wireframes, user flows, and final UI implementations.

• Accessibility Integration: Show examples where accessibility considerations were actively incorporated into the design process and final product.

• Design System Work (if applicable): If the candidate has design system experience, showcase contributions to component creation, documentation, or system guidelines.

Process Documentation:

• Workflow Design & Optimization: Portfolios should ideally demonstrate an understanding of how to map out and simplify complex user workflows.

• System Implementation Standards: Evidence of designing for systems that are robust, scalable, and maintainable.

• Measurement and Analysis: Showcase how designs were tested and how user behaviour or performance data was used to inform further iterations.

📝 Enhancement Note: For a UX role, a portfolio is paramount. The emphasis on "structured thinking," "iterative design," and "accessibility" highlights what RDT LIMITED values. The inclusion of AI-generated concepts as a starting point in the responsibilities implies that portfolios that show how AI was used to aid the design process, rather than replace it, will be highly regarded.

💵 Compensation & Benefits

Salary Range: £50,000 - £70,000 per annum.

Benefits:

• 25 days of holiday plus public holidays.

• Company pension scheme.

• Private health cover.

• Free parking available at the office.

• Electric car salary sacrifice scheme.

• Regular company social events.

Working Hours: 40 hours per week.

📝 Enhancement Note: The estimated salary range of £50,000 - £70,000 per annum for a UX Designer with 2-5 years of experience in West Malling, England, is competitive for the region and the specified experience level. This estimate is based on typical market rates for similar roles in the UK, considering the specific industry (B2B Insurance Technology) and the on-site work arrangement. The provided benefits package is comprehensive for a permanent employee role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on innovative software solutions for the B2B insurance sector. This implies a need for precision, reliability, and a deep understanding of industry-specific workflows and regulations.

Company Size: RDT LIMITED is likely a medium-sized enterprise, given the structured nature of the job description and the provision of a comprehensive benefits package. This size often balances the agility of a smaller company with the stability and resources of a larger one.

Founded: While the founding date is not provided, the description suggests a company that is established enough to have core insurance products and is actively investing in evolving its design function and technology stack, including AI.

Team Structure:

• Product Management Integration: The UX Designer will join the Product Management team, indicating a close working relationship with Product Managers.

• Lead UX Designer Mentorship: The role involves working alongside an experienced Lead UX Designer, suggesting a supportive learning environment and a clear reporting line for design mentorship.

• Cross-functional Collaboration: The role necessitates close collaboration with Product Managers, Engineers, Analysts, and Testers, emphasizing a team-oriented approach within an Agile framework.

• Design System Focus: There's a clear emphasis on maturing RDT's design system, indicating a dedicated effort towards design consistency and efficiency.

Methodology:

• User-Centered Design: A core tenet of the design practice at RDT, ensuring that user needs are at the forefront of all product development.

• Agile Development: The design process is embedded within an Agile lifecycle, requiring flexibility, iterative work, and close collaboration with development teams.

• Data-Informed Iteration: The use of behavioural and analytics data to guide design improvements is a key methodology.

• AI-Assisted Design Exploration: A progressive approach to integrating AI tools to enhance design workflows, explore more ideas, and iterate faster.

Company Website: https://www.rdtltd.co.uk/ (Inferred from context, actual URL may vary)

📝 Enhancement Note: The company culture appears to be a blend of professional rigour (due to the regulated industry) and a forward-thinking approach to technology and design practices (AI integration, continuous learning). The emphasis on mentorship and cross-functional collaboration suggests a supportive and dynamic work environment.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level (2-5 years of experience). It offers a significant opportunity to deepen expertise in UX/UI design, contribute to a maturing design system, and gain specialized experience in the B2B insurance technology sector. It's a role for someone ready to take ownership of design tasks and contribute meaningfully to product strategy.

Reporting Structure: The UX Designer will report to the Lead UX Designer within the Product Management team. This structure provides direct mentorship and guidance, facilitating professional development within a defined design hierarchy.

Operations Impact: The UX Designer's work will directly influence the usability, accessibility, and overall effectiveness of RDT's B2B insurance platforms. Success in this role will contribute to improved customer satisfaction, operational efficiency for clients, and a stronger competitive position for RDT in the market. The integration of AI tools also positions the role at the forefront of evolving design practices, potentially impacting future design methodologies.

Growth Opportunities:

• Deepen UX Expertise: Gain extensive experience across various product challenges within the insurance technology domain, refining skills in user research, interaction design, and visual design.

• Design System Leadership: Opportunity to play a key role in the growth and maturity of RDT's design system, potentially leading to future responsibilities in design governance.

• AI in Design Specialization: Develop a niche expertise in applying AI tools responsibly and effectively within UX/UI design workflows.

• Cross-functional Influence: Grow influence across product and engineering teams by consistently delivering high-quality, user-centric designs and advocating for user needs.

• Potential for Senior/Lead Roles: With successful performance and demonstrated growth, opportunities for advancement to Senior UX Designer or Lead UX Designer roles may become available in the future.

📝 Enhancement Note: The growth path is clearly defined, with mentorship from a Lead UX Designer and opportunities to specialize in areas like design systems and AI in design. This role is ideal for a designer looking to make a tangible impact and grow within a specialized industry.

🌐 Work Environment

Office Type: The role is based on-site at RDT LIMITED's office in West Malling, England. This suggests a traditional office environment designed to foster collaboration and team cohesion.

Office Location(s): The primary office is located at Tower View, Kings Hill, West Malling, ME19 4UY, United Kingdom. This location offers free parking, which is a convenient perk for on-site employees.

Workspace Context:

• Collaborative Environment: The on-site nature encourages face-to-face interaction, spontaneous brainstorming, and team huddles, which are beneficial for iterative design processes.

• Tools and Technology: Employees will have access to necessary design software (e.g., Figma) and potentially other collaboration tools to support their work. The company's focus on AI suggests an openness to adopting innovative technologies.

• Team Interaction: Regular interaction with product managers, engineers, and other designers will be part of the daily routine, fostering a shared understanding and a cohesive team dynamic.

Work Schedule: The standard working hours are 40 hours per week, indicating a typical full-time commitment. While the job is on-site, the company's focus on efficiency and AI might translate into a culture that values effective work over strict time-tracking, though this is not explicitly stated.

📝 Enhancement Note: The on-site requirement in West Malling, with free parking, is a key detail for candidates considering the logistics of the role. The environment is described as fast-paced and innovative, suggesting a dynamic workplace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application: Submit CV via email to talent@rdt.co.uk.

• Portfolio Review: Candidates will be asked to provide a portfolio showcasing their UX/UI design work. This is a critical step to assess design skills, process, and suitability.

• Screening Call/Interview: Likely a discussion with a recruiter or hiring manager to assess initial qualifications, experience, and cultural fit.

• Design Challenge/Case Study: Candidates may be given a specific design problem to solve or asked to present a detailed case study from their portfolio, focusing on their process, rationale, and outcomes. This is where the application of AI tools might be discussed.

• Team Interviews: Interviews with the Lead UX Designer and potentially other members of the Product or Engineering teams to evaluate technical skills, collaboration abilities, and alignment with team dynamics.

• Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant case studies that showcase a range of skills (discovery, UI, iteration, accessibility).

• Emphasize Process: Clearly articulate your design process for each case study. Use visuals (wireframes, flows, user journeys) to illustrate your thinking.

• Highlight Problem/Solution/Outcome: Structure your case studies around the problem you were solving, your proposed solution, and the measurable outcomes achieved.

• Showcase UI Craft: Ensure high-fidelity mockups are polished and demonstrate strong visual design principles.

• Discuss AI Integration: If AI tools were used, be prepared to explain how they were used, what value they added, and how you ensured the output met quality standards and user needs.

• Address Constraints: If working in a regulated environment or with technical limitations, explain how you navigated these constraints.

Challenge Preparation:

• Understand the Business Context: Research RDT LIMITED and the B2B insurance industry to understand the typical challenges and user needs.

• Focus on the User: Always tie your design decisions back to user needs and business objectives.

• Communicate Clearly: Be prepared to present your thought process and design decisions articulately.

• Consider AI: If a challenge is given, think about where AI tools could ethically and effectively be applied to accelerate your process or generate ideas.

📝 Enhancement Note: The application process emphasizes a portfolio review, which is standard for design roles. Candidates should be prepared to discuss their design process in detail, including how they leverage AI tools and adhere to accessibility standards. Sending a CV directly to an email address is a slightly more traditional application method.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, UI design, and collaboration. Proficiency is essential.

• AI Design Tools: The job explicitly mentions AI-assisted tools for exploration, prototyping, and UI generation. Candidates are expected to be open to and potentially have experience with tools like Midjourney, Stable Diffusion (for concept art), or AI-powered wireframing/prototyping assistants.

• Design System Management Tools: While not specified, tools for documenting and managing design system components (e.g., Zeroheight, Storybook integration) might be in use.

Analytics & Reporting:

• Behavioural Analytics Tools: Familiarity with tools like Google Analytics, Mixpanel, Hotjar, or similar platforms that track user behaviour and provide insights for iteration.

• Data Synthesis Tools: Potentially AI tools for summarizing user research findings or analyzing large datasets of user feedback.

CRM & Automation:

• While not directly a UX tool, an understanding of how designs integrate with CRM systems (e.g., Salesforce, HubSpot) or workflow automation platforms used in B2B insurance could be beneficial for context.

📝 Enhancement Note: Figma is the primary tool mentioned. The emphasis on AI tools suggests a modern tech stack, and candidates should be prepared to discuss their experience with or willingness to learn AI-driven design platforms.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring that all design decisions are made with the end-user in mind.

• Craftsmanship & Detail: A strong emphasis on the quality and rigour of UX/UI design work, from concept to final implementation.

• Collaboration & Teamwork: The company fosters a collaborative environment where cross-functional teams work together to achieve common goals.

• Continuous Learning & Growth: RDT LIMITED is committed to fostering a culture of learning, encouraging employees to develop their skills and stay abreast of industry advancements, including AI in design.

• Innovation & Efficiency: A drive to innovate and find efficient solutions, exemplified by the integration of AI tools to improve workflows and outcomes.

Collaboration Style:

• Agile and Iterative: Design work is integrated into an Agile process, promoting flexibility and continuous feedback loops.

• Cross-functional Partnership: Designers work closely with Product Managers and Engineers, fostering a shared understanding and collective ownership of product success.

• Constructive Critiques: A culture of design critiques and workshops is likely in place to ensure design quality and shared learning.

• Knowledge Sharing: Encouragement to share knowledge and best practices, especially regarding new tools and methodologies like AI in design.

📝 Enhancement Note: The culture values both deep design expertise and a forward-looking adoption of technology. The emphasis on collaboration and continuous learning suggests a supportive environment for professional development.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI with Craft: Effectively integrating AI tools into the design process without compromising UX quality, ethical considerations, or the fundamental craft of design. This requires critical judgment.

• Complex Domain: Designing for the B2B insurance sector involves understanding intricate workflows, regulatory requirements, and diverse user roles, which can be challenging.

• Design System Maturity: Contributing to and growing a design system in a regulated enterprise environment requires meticulous documentation, adherence to standards, and stakeholder buy-in.

• Stakeholder Alignment: Navigating the needs and expectations of various stakeholders (product, engineering, business) to ensure designs meet diverse requirements.

Learning & Development Opportunities:

• Advanced UX/UI Skills: Deepen expertise in user research, interaction design, visual design, and prototyping.

• Design System Development: Gain hands-on experience in building and scaling design systems.

• AI in Design Specialization: Become proficient in leveraging AI tools for design exploration, ideation, and efficiency, potentially becoming a go-to expert within the team.

• Industry Insight: Develop a strong understanding of the B2B insurance technology landscape.

• Mentorship: Benefit from guidance and expertise from an experienced Lead UX Designer.

📝 Enhancement Note: The primary challenge lies in the responsible and effective integration of AI into a mature design practice within a regulated industry. This presents a unique opportunity for growth and specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to accelerate your UX design process. What was the outcome, and what were the limitations?" (Focus on process, value, and critical assessment of AI's role.)

• "How would you approach designing a complex insurance workflow for a new B2B platform? Walk us through your process, from discovery to high-fidelity design." (Assess structured thinking, user-centricity, and understanding of the domain.)

Company & Culture Questions:

• "What interests you about RDT LIMITED and our work in the B2B insurance technology space?" (Show research into the company and industry.)

• "How do you contribute to a collaborative team environment, particularly when working with engineers and product managers?" (Highlight teamwork and communication skills.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative: the problem, your approach, the solution, and the impact.

• Show, Don't Just Tell: Use visuals extensively (user flows, wireframes, interactive prototypes, final UI) to illustrate your process and design decisions.

• Quantify Impact: If possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, positive user feedback).

• Explain Your Role: Clearly define your specific contributions, especially in team projects.

• Be Ready for AI Questions: Prepare to discuss your experience with AI tools, their benefits, and any ethical considerations or challenges you encountered.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of core UX principles, the ability to apply them within a complex B2B context, and a thoughtful approach to integrating emerging technologies like AI.

📌 Application Steps

To apply for this UX Designer position:

• Email Your CV: Send your CV directly to talent@rdt.co.uk.

• Curate Your Portfolio: Select 2-3 of your most impactful UX/UI design case studies that best represent your skills, process, and ability to handle complex B2B challenges. Ensure your portfolio clearly demonstrates structured thinking, strong UI craft, and iterative design.

• Highlight AI Experience: In your CV or cover letter, briefly mention any experience or interest in using AI tools within the design process, emphasizing how you approach their application critically.

• Prepare Your Presentation: Be ready to walk through your portfolio case studies, articulate your design rationale, and discuss your approach to user research, accessibility, and collaboration. Practice presenting your work concisely and engagingly.

• Research RDT LIMITED: Familiarize yourself with RDT's products, their position in the insurance technology market, and their stated commitment to innovation and continuous learning. Understand the unique challenges of designing for a regulated B2B environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.