UX Designer

📍 Job Overview

Job Title: UX Designer Company: PPRO Location: Munich, Bavaria, Germany Job Type: Permanent - full time Category: User Experience (UX) Design Date Posted: August 1, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid

🚀 Role Summary

• Drive user-centered design initiatives for PPRO's digital applications, focusing on enhancing the overall user experience across client and internal portals, as well as payment products like Drop-in Checkout.
• Collaborate closely with Product Managers and Engineering teams to translate user needs and pain points into intuitive, accessible, and visually appealing user interfaces (UI).
• Leverage user research, usability testing, and data analysis to inform design decisions and continuously iterate on product improvements, ensuring alignment with business objectives.
• Contribute to the development and maintenance of robust design systems and guidelines to ensure consistency and scalability across PPRO's digital touchpoints.

📝 Enhancement Note: The role requires a proactive UX Designer to build new portals and enhance existing payment products. The emphasis on "user-centered design principles," "optimising, improving, and innovating," and collaboration with product and engineering suggests a hands-on role with significant impact on user satisfaction and product success. The mention of building a "new portal for both external clients and internal teams" highlights a strategic project with broad user impact.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and persona development, to deeply understand user needs, behaviors, and pain points within the financial technology and payments space.
• Translate research findings and user requirements into detailed wireframes, interactive prototypes, user flows, and high-fidelity visual designs using industry-standard tools like Figma.
• Design intuitive and accessible user interfaces (UI) for web applications and portals, ensuring a cohesive and engaging user experience that aligns with PPRO's brand identity and design system.
• Plan and execute usability testing sessions, analyze results, and iterate on designs based on feedback to validate design concepts and optimize user journeys.
• Collaborate effectively with frontend developers to ensure accurate implementation of UI designs, providing clear specifications, assets, and ongoing support throughout the development lifecycle.
• Champion a culture of continuous improvement by identifying opportunities to enhance the user experience, increase user satisfaction, and drive adoption of PPRO's digital products.
• Stay abreast of the latest UX/UI design trends, best practices, and emerging technologies in fintech and digital payments, integrating relevant innovations into PPRO's design processes.

📝 Enhancement Note: The responsibilities emphasize a full-cycle UX design process, from initial research and ideation to prototyping, testing, and implementation support. The specific mention of "payment products" and "portals" indicates a focus on business-critical applications within the fintech sector. The expectation to "continuously find ways to improve the user experience" points to an ongoing optimization mindset.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience, is typically expected for mid-level UX roles.

Experience: Proven experience (2-5 years) in UX/UI design, with a strong portfolio showcasing successful design projects for digital applications, preferably in a B2B or fintech environment. Experience in designing complex dashboards and portals is advantageous.

Required Skills:

• User-Centered Design: Deep understanding and practical application of user-centered design principles, methodologies, and best practices to create user-friendly and effective digital experiences.
• Problem-Solving: Strong analytical and critical thinking skills to identify user problems, business challenges, and translate them into innovative design solutions.
• Communication Skills: Excellent verbal and written communication abilities, with a proven track record of articulating design concepts, rationale, and user insights clearly to diverse stakeholders, including product managers, engineers, and leadership.
• Storytelling through Design: Ability to craft compelling narratives around design choices, effectively communicating the user journey and the impact of design solutions.
• Figma Proficiency: Expert-level skills in Figma for creating wireframes, interactive prototypes, high-fidelity mockups, and design system components.
• Design Systems: Proven experience in developing, implementing, and maintaining design systems and style guides to ensure brand consistency and streamline design processes.
• Collaboration: Ability to work effectively in cross-functional teams, fostering positive relationships with product management, engineering, and other stakeholders.
• User Research & Usability Testing: Experience in conducting various forms of user research (e.g., interviews, surveys) and usability testing to gather actionable insights.

Preferred Skills:

• HTML, CSS, JavaScript: Familiarity or working knowledge of these frontend technologies to facilitate effective collaboration with developers and understand implementation constraints.
• Dashboard & Portal Design: Prior experience in designing user interfaces for complex dashboards and client/internal portals.
• Fintech/Payments Industry: Understanding of the financial technology or payments landscape, including common user needs and regulatory considerations.
• Agile Methodologies: Experience working within Agile development environments, adapting to iterative design and development cycles.

📝 Enhancement Note: The emphasis on "Figma" as a required tool, along with "Design Systems" and "HTML, CSS, JavaScript" as advantageous, points to a modern, collaborative design workflow. The "storytelling through design" skill is a key differentiator for roles requiring strong stakeholder buy-in. The "2-5 years" experience level suggests a need for demonstrated proficiency and a solid portfolio.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated UX Process: A portfolio that clearly illustrates your end-to-end UX design process, from initial research and problem definition through ideation, prototyping, testing, and final design.
• Problem-Solution Focus: Case studies that highlight specific user problems or business challenges you addressed and the innovative design solutions you developed, showcasing your problem-solving capabilities.
• Figma Work Samples: Inclusion of high-fidelity mockups and interactive prototypes created in Figma, demonstrating your proficiency with the tool and your ability to create polished user interfaces.
• Design System Contribution: Examples of contributions to or creation of design systems, style guides, or component libraries, showcasing your understanding of consistency and scalability in design.
• Impact & Results: Quantifiable results or qualitative feedback demonstrating the impact of your designs on user satisfaction, engagement, or business metrics.

Process Documentation:

• User Flow & Wireframe Examples: Samples of user flows, wireframes, and information architecture diagrams that demonstrate your ability to structure complex information and design intuitive navigation.
• Usability Testing Reports: Evidence of conducting usability tests, including methodologies used, participant recruitment, key findings, and design recommendations derived from testing.
• Collaboration Artifacts: Any documentation that shows collaboration with cross-functional teams, such as design handoff specifications for developers or feedback summaries from stakeholder reviews.

📝 Enhancement Note: The portfolio requirements are geared towards demonstrating a structured, user-centric design process and proficiency in Figma. The emphasis on "impact & results" and "usability testing reports" signals that PPRO values data-driven design decisions and measurable outcomes.

💵 Compensation & Benefits

Salary Range: For a UX Designer with 2-5 years of experience in Munich, Germany, the estimated annual salary range is typically between €55,000 and €75,000. This range can vary based on the candidate's specific experience, skill set, and the exact responsibilities within the role.

Benefits:

• Hybrid Working: A structured hybrid model with a requirement of 3 days per week on-site in Munich, offering flexibility.
• Work From Abroad Policy: An additional 30 days per year to work remotely from other locations.
• Learning and Development: An annual budget of €1,000 for professional growth, supplemented by leadership cafés and on-the-job training.
• Comprehensive Insurance: Includes accident insurance, disability insurance, direct insurance (bAV - betriebliche Altersvorsorge, company pension scheme), and travel insurance.
• Enhanced Family Leave: Supportive policies for parental or family leave.
• Gym Membership Contribution: Financial contribution towards gym membership costs to support employee well-being.
• Mental Health Platform: Access to a well-being platform offering therapy, guided meditations, and mental health resources.
• Generous Holiday Allowance: 30 days of annual paid holiday.

Working Hours: The standard working hours are approximately 40 hours per week, with the flexibility offered by the hybrid and work-from-abroad policies.

📝 Enhancement Note: The salary estimate is based on market data for UX Designers in Munich, Germany, with 2-5 years of experience. The benefits package is comprehensive, highlighting PPRO's commitment to employee well-being, professional development, and work-life balance, with unique offerings like the work-from-abroad policy and mental health support.

🎯 Team & Company Context

🏢 Company Culture

Industry: PPRO operates in the rapidly evolving Fintech sector, specifically focusing on payment infrastructure and enabling global commerce through local payment methods. This environment demands innovation, agility, and a deep understanding of customer needs. Company Size: PPRO is a growing company with a significant international presence, indicated by its 50+ nationalities and 10+ international locations. This implies a dynamic, diverse, and potentially fast-paced work environment. Founded: While the exact founding date isn't provided, PPRO is a well-established player in the payment industry, suggesting a blend of established processes and a culture of continuous innovation to stay competitive.

Team Structure:

• The UX Designer will be part of the "Interfaces team," responsible for user interfaces across the business. This suggests a dedicated design function within the product development sphere.
• The role involves close collaboration with Product Managers and Engineers, indicating a cross-functional team structure common in modern tech companies.
• Reporting lines are not specified but are likely within a Product or Design department, with potential interaction with broader business stakeholders.

Methodology:

• PPRO emphasizes a "user-centered design" approach, implying that user research and feedback are integral to their product development lifecycle.
• The company values "action," "openness," "customer focus," "going further," and "winning together," suggesting a culture that encourages initiative, transparency, collaboration, and a results-oriented mindset.
• The emphasis on "continuous improvement" and staying "up-to-date with emerging UX/UI design trends" points to a commitment to adopting best practices and fostering innovation.

Company Website: ppro.com

📝 Enhancement Note: The company culture appears to be a blend of startup agility with the structure of a growing international enterprise. The "Interfaces team" context suggests a focused design group, while the core principles like "#chooseaction" and "#thinkcustomer" highlight a proactive and customer-centric ethos.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level, typically requiring 2-5 years of experience. It offers the opportunity to contribute significantly to product development and shape user experiences for critical client-facing and internal applications. Reporting Structure: The UX Designer will likely report to a Lead UX Designer, Head of Design, or a Product Management lead, working within a cross-functional team alongside Product Managers and Engineers. This structure facilitates direct collaboration and integration of design thinking into product strategy. Operations Impact: The role has a direct impact on PPRO's ability to acquire and retain clients by ensuring their digital platforms are intuitive, efficient, and provide a superior user experience. Well-designed portals and payment products can lead to increased customer satisfaction, reduced support costs, and higher conversion rates, directly contributing to revenue and business growth.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX design, such as user research, interaction design, or visual design for complex financial products.
• Leadership Progression: Potential to advance to Senior UX Designer, Lead UX Designer, or UX Manager roles, taking on more complex projects, mentoring junior designers, and influencing design strategy.
• Cross-Functional Exposure: Gain valuable experience working across different product lines and collaborating with diverse teams, enhancing understanding of the broader fintech ecosystem.
• Design System Ownership: Opportunity to take ownership of the design system, contributing to its evolution and ensuring its consistent application across all PPRO products.

📝 Enhancement Note: The mid-level nature of the role suggests a clear path for growth within PPRO's design function. The emphasis on building "new portals" and enhancing "payment products" presents significant opportunities for portfolio development and demonstrating impact, which are crucial for career advancement.

🌐 Work Environment

Office Type: PPRO’s Munich office is located in a modern and spacious building. It features fully multimedia-equipped meeting rooms suitable for large groups and dedicated kitchen and lunch areas on the 4th floor, fostering a comfortable and collaborative atmosphere. Office Location(s): The office is situated on St.-Martin-Straße in Munich, conveniently located just one stop from Ostbahnhof via the S-lines 3 and 7, ensuring good accessibility via public transport. Workspace Context:

• The environment is designed to support collaboration, with ample meeting spaces and common areas for interaction and breaks.
• The office is likely equipped with the necessary tools and technology to support design work, including high-speed internet and access to design software.
• The hybrid work model allows for a balance of focused individual work at home and collaborative team interaction in the office.

Work Schedule: The standard work schedule is likely aligned with typical business hours in Germany, with flexibility offered through the hybrid model. The 40-hour work week can be managed to accommodate personal needs while ensuring participation in team activities and project deadlines.

📝 Enhancement Note: The office description highlights a modern, functional workspace designed for both individual productivity and team collaboration. The convenient location in Munich and the hybrid work arrangement are key aspects for candidates evaluating work-life balance and commute.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and experience. Be prepared to briefly articulate your UX process and highlight key projects.
• Technical/Design Interview: This stage typically involves a deeper dive into your portfolio, discussing specific projects, your design decisions, and how you approach user research and problem-solving. You may be asked to walk through a case study in detail.
• Design Challenge/Exercise: Candidates may be given a design challenge to complete within a set timeframe (e.g., redesigning a feature, creating a user flow for a new concept). This assesses your practical skills and thought process.
• Hiring Manager/Team Interview: A discussion with the hiring manager and potentially team members (Product Managers, Engineers) to assess cultural fit, collaboration skills, and alignment with team dynamics and company values.
• Final Interview (Potentially): A final conversation with a senior leader to discuss overall fit and strategic thinking.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best showcase your skills relevant to this role (e.g., portal design, B2B applications).
• Tell a Story: For each project, clearly outline the problem, your role, the process you followed, the challenges you faced, your solutions, and the outcomes or impact achieved. Use visuals effectively.
• Highlight Figma Skills: Ensure your portfolio demonstrates proficiency in Figma, including user flows, wireframes, interactive prototypes, and high-fidelity mockups.
• Showcase Collaboration: If possible, include artifacts or discussions that demonstrate how you collaborated with developers, product managers, and other stakeholders.
• Quantify Impact: Whenever possible, include data or metrics that demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores).

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly read and understand the prompt, identifying the core problem and constraints.
• Outline Your Approach: Before diving into design, outline your plan: user research needed, key user flows, potential UI elements, and how you’ll test your solution.
• Focus on Process: Demonstrate your UX process, not just the final visual design. Explain your rationale at each step.
• Manage Time: Allocate your time effectively, prioritizing core deliverables for the challenge. It’s better to have a well-thought-out partial solution than an incomplete perfect one.
• Prepare for Questions: Anticipate questions about your design choices, trade-offs, and how you would iterate further.

📝 Enhancement Note: The interview process is standard for UX roles, with a strong emphasis on the portfolio and a potential design challenge. Candidates should prepare to articulate their design process thoroughly and demonstrate problem-solving skills, with a particular focus on Figma and user-centered design principles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for all design activities, including wireframing, prototyping, UI design, and design system management. Proficiency is essential.
• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial for specific use cases or collaboration.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to analyze user behavior, track key metrics, and identify areas for improvement.
• Usability Testing Software: Experience with tools for conducting remote usability tests and capturing user feedback (e.g., UserTesting.com, Lookback).

CRM & Automation:

• CRM Systems: General understanding of how CRM systems (like Salesforce, HubSpot) store customer data, which can inform portal design and user segmentation.
• Collaboration & Project Management Tools: Proficiency in tools like Jira, Confluence, Slack, or Asana for team communication, task management, and design handoff.

📝 Enhancement Note: Figma is unequivocally the central tool. The role also benefits from an understanding of analytics platforms to drive data-informed design and collaboration tools to ensure seamless teamwork with product and engineering.

👥 Team Culture & Values

Operations Values:

• #chooseaction: Taking initiative and driving projects forward, demonstrating proactivity in design and problem-solving.
• #beopen: Embracing new ideas, feedback, and diverse perspectives, fostering an inclusive and collaborative design environment.
• #thinkcustomer: Always prioritizing the user's needs and experience, ensuring designs are user-centric and deliver value.
• #gofurther: Committing to continuous improvement, pushing boundaries, and seeking innovative solutions beyond the minimum requirements.
• #wintogether: Collaborating effectively with cross-functional teams, valuing team success, and contributing to shared goals.

Collaboration Style:

• Cross-functional Integration: The design team actively collaborates with Product Management and Engineering, ensuring design is an integral part of the product development lifecycle from conception to launch.
• Feedback-Driven: A culture that encourages open and constructive feedback, both giving and receiving, to refine designs and processes.
• Knowledge Sharing: Team members are encouraged to share insights, best practices, and learnings to foster collective growth and elevate the design output.

📝 Enhancement Note: PPRO's core principles directly translate into the expected collaboration style for a UX Designer. The emphasis on customer-centricity, action-orientation, and teamwork are key cultural indicators for potential candidates.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating diverse user requirements and business objectives into cohesive and impactful designs within the fast-paced fintech industry.
• Designing for Complex Financial Products: Creating intuitive user experiences for sophisticated payment solutions and financial portals that may have steep learning curves.
• Maintaining Design Consistency: Ensuring a unified and high-quality user experience across various digital touchpoints as the product suite expands.
• Rapid Iteration Cycles: Adapting to agile development methodologies and quickly iterating on designs based on user feedback and evolving business priorities.

Learning & Development Opportunities:

• Fintech UX Specialization: Deepen expertise in UX design specifically within the fintech and payments sector, understanding unique user needs and regulatory landscapes.
• Advanced Design Techniques: Opportunities to explore and implement advanced UX methodologies, prototyping techniques, and design thinking frameworks.
• Mentorship and Skill Sharing: Learning from experienced product managers and engineers, and potentially mentoring junior designers as the team grows.
• Industry Exposure: Staying current with industry trends through conferences, webinars, and continuous learning resources provided by PPRO.

📝 Enhancement Note: The challenges presented are typical for a growing fintech company, requiring adaptability and strong problem-solving skills. The growth opportunities focus on specialization within a high-demand industry and continuous professional development.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a project where you had to solve a complex user problem. What was your process, what challenges did you face, and what was the outcome?" (Focus on your UX methodology, Figma use, and problem-solving skills).
• Collaboration & Stakeholder Management: "Describe a time you had to present a design concept to stakeholders who had differing opinions. How did you manage the feedback and reach a consensus?" (Highlight your communication and negotiation skills).
• User-Centricity: "How do you ensure that user needs are met while also aligning with business objectives?" (Emphasize your user research techniques and how you balance competing priorities).

Company & Culture Questions:

• Understanding PPRO: "What excites you about PPRO and this specific UX Designer role? How do you see your skills contributing to our mission?" (Research PPRO's mission, products, and recent news).
• Teamwork: "Describe your ideal team environment and how you contribute to a collaborative atmosphere." (Relate your answer to PPRO's principles like #wintogether and #beopen).
• Impact & Metrics: "How do you measure the success of your designs? Can you provide examples of how your work has positively impacted user satisfaction or business metrics?" (Prepare to discuss KPIs and ROI).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Context/Problem -> Your Role -> Process -> Solution -> Outcome/Impact.
• Highlight Figma: Explicitly showcase your Figma work, including user flows, wireframes, interactive prototypes, and final UI designs. Explain your design system contributions if applicable.
• Be Data-Driven: Wherever possible, back up your design decisions with user research findings or metrics. Explain the "why" behind your choices.
• Prepare for Interaction: Be ready to answer questions about your design choices, trade-offs, and how you would iterate on the presented work. Engage with the interviewer.

📝 Enhancement Note: Interview preparation should focus on articulating a strong UX process, demonstrating Figma proficiency, and aligning personal values with PPRO's core principles. Candidates should be ready to discuss their portfolio in detail, showcasing problem-solving skills and user-centricity.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on jobs.lever.co.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating user-centered design, Figma proficiency, and experience with complex interfaces or portals. Showcase your end-to-end UX process.
• Resume Optimization: Ensure your resume clearly articulates your experience in UX/UI design, specifically mentioning Figma, user research, prototyping, and collaboration. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process using the STAR method (Situation, Task, Action, Result) for behavioral questions. Prepare a concise narrative for your strongest portfolio projects.
• Company Research: Familiarize yourself with PPRO's mission, products, and company culture. Understand their position in the fintech industry and how your role contributes to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.