UX Designer

📍 Job Overview

Job Title: UX Designer
Company: Epicor Software Corporation
Location: Bangalore, Karnataka, India
Job Type: Full-time
Category: Product Design & User Experience
Date Posted: October 13, 2025
Experience Level: Mid-Level (3+ years)
Remote Status: On-site

🚀 Role Summary

• Design and deliver intuitive and engaging user experiences for Epicor's software solutions, focusing on enhancing user satisfaction and product adoption.
• Collaborate closely with Product Managers, senior UX designers, and engineering teams to translate complex technical requirements and user needs into seamless UI designs.
• Conduct comprehensive UX research, including user interviews, market analysis, and usability testing, to inform design decisions and validate solutions.
• Develop detailed UX artifacts such as wireframes, mockups, and user stories, ensuring clarity and alignment across cross-functional teams.
• Provide critical feedback on UX features throughout the development lifecycle, contributing to continuous improvement and iteration of product design.

📝 Enhancement Note: This role is positioned as a mid-level UX Designer, requiring a blend of independent contribution and collaborative teamwork. The emphasis on translating technical requirements into user-friendly designs suggests a need for strong problem-solving skills and an understanding of software development processes.

📈 Primary Responsibilities

• Ensure that all UI development aligns with defined technical specifications, customer expectations, and prevailing market trends for ERP and business software.
• Proactively engage with Product Managers and senior UX designers to identify and resolve design challenges and technical limitations effectively.
• Support and execute UX research initiatives, meticulously documenting findings and providing insightful analysis to guide product strategy and design direction.
• Create and refine UX wireframes, high-fidelity mockups, and detailed user stories that clearly articulate user flows and interaction designs.
• Participate actively in usability testing sessions, providing constructive feedback on implemented UX features to enhance overall product usability and user satisfaction.

📝 Enhancement Note: The core responsibilities highlight a hands-on approach to UX design, involving research, creation of design artifacts, and iterative feedback. The mention of working with Product Managers and senior UX designers indicates a collaborative environment where mentorship and knowledge sharing are likely components of daily work.

🎓 Skills & Qualifications

Education:

• High School Diploma (Required)
• Bachelor's Degree in Design, Human-Computer Interaction, Computer Science, or a related field (Preferred)

Experience:

• Minimum of 3 years of demonstrable experience in UX design, user interface development, or a closely related role.
• Proven track record of successfully contributing to the design and delivery of software products.

Required Skills:

• Communication Skills: Excellent written and verbal communication abilities, capable of articulating complex design concepts to diverse audiences.
• Teamwork & Collaboration: Proven ability to work effectively both independently and as a collaborative member of a cross-functional team.
• Creativity: Demonstrated innovative thinking and problem-solving skills applied to design challenges.
• Design Experience: Hands-on experience in creating wireframes, mockups, and prototypes for digital products.
• Research Experience: Experience in conducting user research, usability testing, and market analysis to inform design decisions.
• Documentation & Analysis: Ability to produce clear documentation and analyze research findings effectively.

Preferred Skills:

• Experience with specific UX research methodologies such as user interviews, persona development, and journey mapping.
• Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Familiarity with Agile development methodologies and their impact on UX workflows.
• Understanding of ERP systems or enterprise software design principles.
• Experience in delivering UX feedback within a software development lifecycle.

📝 Enhancement Note: The qualifications emphasize a solid foundation in UX principles and practical application. The preference for a Bachelor's degree and the 3+ years of experience suggest this role is for an individual who has moved beyond entry-level tasks and can contribute meaningfully to complex design projects.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of UX design projects showcasing a range of abilities, from initial research to final UI implementation.
• Case studies that detail the problem statement, your role, the design process, key decisions, and measurable outcomes.
• Demonstrations of user flows, wireframes, interactive prototypes, and final visual designs.
• Evidence of conducting user research and translating insights into design solutions.
• Examples of collaborative work, highlighting interaction with stakeholders and development teams.

Process Documentation:

• Ability to document design processes, user research findings, and rationale behind design decisions.
• Examples of creating user stories, personas, and journey maps to articulate user needs and experiences.
• Demonstrations of how you've iterated on designs based on feedback and testing results.

📝 Enhancement Note: For UX roles, a strong portfolio is paramount. The emphasis here is on demonstrating not just visual design skills but also the strategic thinking, research capabilities, and collaborative processes that lead to effective user experiences. Candidates should be prepared to walk through their projects and explain their design rationale.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 3+ years of experience in Bangalore, India, the estimated annual salary range is ₹800,000 to ₹1,500,000. This range accounts for the cost of living in Bangalore, the required experience level, and the specialized skills in UX research and design.

Benefits:

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Working Hours: The standard working hours are typically 40 hours per week, aligning with full-time employment. While core business hours will be expected for collaboration, Epicor promotes a culture of trust and support, offering flexibility to balance work and personal life where feasible.

📝 Enhancement Note: The salary estimate is based on current market data for UX Designer roles in Bangalore, India, considering the specified experience level. Benefits are directly pulled from the provided information and are presented to highlight the comprehensive support Epicor offers its employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Software (ERP, Business Management Solutions) Company Size: Epicor Software Corporation is a significant player in the enterprise software market, employing approximately 5,000 professionals globally. This size suggests a stable, established company with structured processes but also opportunities for impact. Founded: Founded in 1972, Epicor has a long history and deep expertise in providing business solutions. This longevity indicates a company with a strong foundation and adaptability in a rapidly evolving technology landscape.

Team Structure:

• The UX team likely operates within a product development or engineering division, working closely with Product Management.
• Reporting structure may involve a Lead UX Designer or UX Manager, with designers often working on specific product lines or feature sets.
• Cross-functional collaboration is key, involving frequent interaction with Product Managers, Software Engineers, Quality Assurance testers, and potentially Marketing teams.

Methodology:

• Epicor's focus on data, AI, and cognitive ERP suggests a data-driven approach to product development and design.
• Expect methodologies that balance structured processes (given the company size and industry) with a need for innovation and adaptability. Agile development is likely a core component.
• Emphasis on "Proactive, Proud, Partners" implies a culture valuing initiative, ownership, and strong client relationships.

Company Website: https://www.epicor.com/

📝 Enhancement Note: Understanding Epicor's industry and history is crucial for a UX Designer. The company's focus on ERP and business solutions means the UX challenges will involve complex workflows and diverse user needs. The "Proactive, Proud, Partners" motto suggests a culture that values initiative, collaboration, and a commitment to client success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level UX Designer capacity, typically requiring 3-5 years of experience. It involves independent contribution to design projects and collaboration with senior team members, moving beyond basic task execution to strategic design thinking. Reporting Structure: The UX Designer will likely report to a UX Manager or Lead UX Designer, who oversees design strategy and team development. They will collaborate extensively with Product Managers and Engineering leads for specific product initiatives. Operations Impact: As a UX Designer, the impact is directly on the usability, adoption, and satisfaction of Epicor's software products. By creating intuitive and efficient user experiences, this role contributes to customer retention, reduced support costs, and ultimately, enhanced business outcomes for Epicor's clients.

Growth Opportunities:

• Specialization: Develop deeper expertise in specific areas of UX, such as UX research, interaction design, or enterprise UX for complex systems.
• Leadership: Progress to Senior UX Designer, Lead UX Designer, or UX Manager roles, taking on more strategic responsibilities and team leadership.
• Skill Development: Leverage provided LinkedIn Learning licenses and internal mentorship programs to acquire new skills in emerging UX technologies, AI in design, or specific industry domains.
• Cross-functional Exposure: Gain broader understanding of product management, engineering processes, and business strategy through close collaboration.

📝 Enhancement Note: For a UX Designer at Epicor, growth opportunities are tied to both deepening UX expertise and expanding influence within product development. The company's emphasis on internal mobility and career development suggests clear pathways for advancement, particularly for those who demonstrate initiative and a commitment to continuous learning.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment where in-person collaboration and team synergy are prioritized. Office Location(s): The role is based in Bangalore, India, a major hub for technology and innovation, offering access to a vibrant professional ecosystem. Workspace Context:

• The workspace will likely foster collaboration, with opportunities for spontaneous discussions, whiteboard sessions, and team meetings.
• Access to standard office technology and design software will be provided.
• The environment is expected to be dynamic, with close interaction among design, product, and engineering teams to ensure alignment on product development goals. Work Schedule: A standard 40-hour work week is typical for full-time positions. While core hours will be necessary for team collaboration, Epicor's stated commitment to work-life balance suggests potential for some flexibility in scheduling, managed in coordination with team needs.

📝 Enhancement Note: The on-site nature of this role in Bangalore emphasizes the value Epicor places on in-person collaboration for design and product development. Candidates should be prepared for a structured office environment that facilitates teamwork and direct communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or the recruiter (Zeba Bahzad Khazi) to discuss your background, interest in the role, and basic fit.
• Technical Interview/Portfolio Review: This is a critical stage where you will present your UX portfolio to the hiring manager and/or senior UX team members. Be prepared to discuss your design process, problem-solving approach, and the impact of your work.
• Skills Assessment/Design Challenge: You may be given a short design exercise or asked to elaborate on a specific case study to assess your practical skills and critical thinking.
• Team/Manager Interview: Further discussions to assess cultural fit, collaboration style, and alignment with team dynamics.
• Final Interview: Potentially with a higher-level manager or director, focusing on strategic thinking and overall contribution to the company's goals.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent the skills required for this role. Prioritize projects that demonstrate your process from research to design execution.
• Tell a Story: For each project, clearly articulate the problem, your role, the challenges you faced, your design process, the solutions you implemented, and the results achieved. Quantify impact where possible.
• Highlight Collaboration: Showcase how you worked with stakeholders, Product Managers, and engineers.
• Focus on Process: Emphasize your UX methodology, research techniques, and how you iterated based on feedback.
• Prepare for Questions: Anticipate questions about your design choices, trade-offs made, and how you handle constructive criticism.

Challenge Preparation:

• If a design challenge is provided, ensure you understand the scope and constraints.
• Focus on demonstrating your thought process, not just the final output.
• Practice articulating your decisions clearly and concisely.
• Consider how your solution aligns with enterprise software design principles and user needs.

📝 Enhancement Note: The interview process for a UX Designer heavily relies on the portfolio. Candidates should meticulously prepare their case studies, focusing on demonstrating a robust design process, problem-solving skills, and the ability to collaborate effectively within a product development team.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in tools like Figma, Sketch, Adobe XD, or InVision is highly expected for creating wireframes, mockups, and interactive prototypes.
• Collaboration: Tools such as Jira, Confluence, and Trello are commonly used for project management, task tracking, and documentation within development teams.
• Communication: Standard enterprise communication platforms like Slack, Microsoft Teams, and email will be essential for daily interactions.

Analytics & Reporting:

• While not directly responsible for deep analytics, an understanding of how user behavior data (e.g., from analytics platforms like Google Analytics, Pendo, or internal tools) informs design decisions is beneficial.
• Experience interpreting basic user feedback and performance metrics to guide design iterations.

CRM & Automation:

• Familiarity with CRM systems (like Salesforce, Dynamics 365) may be helpful for understanding customer data and business workflows, though not a primary requirement for UX design.
• Awareness of automation tools used in software development or user onboarding processes could be advantageous.

📝 Enhancement Note: While the job description doesn't explicitly list a technology stack, a UX Designer at an enterprise software company like Epicor would typically be expected to be proficient in industry-standard design and prototyping tools. Familiarity with collaboration and project management software used in Agile environments is also crucial.

👥 Team Culture & Values

Operations Values:

• Proactive: Taking initiative to identify design opportunities and solve user problems before they become critical issues.
• Proud: Taking ownership of design work and being passionate about delivering high-quality, impactful user experiences.
• Partners: Collaborating effectively with cross-functional teams (Product Management, Engineering, QA) and valuing diverse perspectives to achieve common goals.
• Data-Driven: Using user research, analytics, and feedback to inform design decisions and measure their effectiveness.
• Efficiency-Focused: Designing solutions that are not only user-friendly but also efficient and streamline complex business processes.

Collaboration Style:

• Cross-functional Integration: Working closely with Product Managers to understand business needs and user requirements, and with Engineers to ensure feasibility and smooth implementation of designs.
• Iterative Design: Embracing a culture of continuous feedback and iteration, actively seeking input from peers and stakeholders to refine designs.
• Knowledge Sharing: Participating in design critiques, sharing best practices, and contributing to a culture of learning within the UX team and broader product development organization.

📝 Enhancement Note: Epicor's stated values of "Proactive, Proud, Partners" are highly relevant to the UX Designer role. Success in this position will depend on proactively identifying user needs, taking pride in delivering excellent design, and partnering effectively with other teams to build successful products.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Software: Designing for sophisticated ERP and business management solutions requires a deep understanding of complex workflows and diverse user roles.
• Balancing User Needs with Technical Constraints: Finding optimal design solutions that satisfy user experience goals while adhering to technical limitations and project timelines.
• Cross-functional Alignment: Ensuring consistent understanding and buy-in for design decisions across multiple departments (Product, Engineering, Sales, Support).
• Staying Ahead of Technology Trends: Continuously learning and adapting to new design methodologies, tools, and emerging technologies in the UX field.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to deepen expertise in areas like UX research methodologies, interaction design, information architecture, or accessibility standards.
• Industry Conferences & Certifications: Support for attending relevant UX conferences and pursuing professional certifications to enhance skill sets.
• Mentorship: Access to senior UX designers and product leaders for guidance and career development through Epicor's Mentoring Program.
• Exposure to AI and Data: Learning how to integrate AI and data-driven insights into the UX design process, a key focus for Epicor.

📝 Enhancement Note: The primary challenges for a UX Designer at Epicor will stem from the complexity of enterprise software and the need for strong stakeholder management. The company's commitment to learning and development, coupled with its focus on AI and data, presents significant growth opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a previous role and how you approached it. What was the outcome?" (Focus on process, problem-solving, and impact.)
• "How do you balance user needs with business requirements and technical constraints in your design process?" (Showcase your understanding of trade-offs and a pragmatic approach.)
• "Walk us through a project from your portfolio. What was the problem, your role, your process, and the key learnings?" (This is your prime opportunity to demonstrate your skills.)
• "How do you incorporate user feedback and usability testing into your design iterations?" (Highlight your iterative design approach.)

Company & Culture Questions:

• "What interests you about Epicor and our product suite?" (Research Epicor's offerings and align your interests.)
• "How do you contribute to a collaborative team environment?" (Refer to the "Proactive, Proud, Partners" values.)
• "How do you stay updated on the latest UX trends and technologies?" (Show your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction, Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, Outcomes/Impact, Learnings.
• Visuals: Use clear, high-quality visuals for wireframes, mockups, and key research findings.
• Conciseness: Be mindful of time. Focus on the most impactful aspects of each project.
• Engagement: Be prepared to answer questions throughout your presentation, not just at the end.

📝 Enhancement Note: Preparation should focus on demonstrating a well-rounded UX skillset, including research, design execution, and collaboration. The ability to articulate one's process and the impact of their work is paramount during the portfolio review.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided Workday link.
• Portfolio Customization: Ensure your portfolio prominently features projects that align with enterprise software design, complex workflows, or B2B product experiences, if available. Tailor your case studies to highlight research, problem-solving, and collaboration relevant to Epicor's context.
• Resume Optimization: Update your resume to clearly showcase 3+ years of relevant UX experience, using keywords from the job description (UX research, wireframing, mockups, user stories, testing, communication skills, collaboration). Quantify achievements where possible.
• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process, decision-making, and the impact of your work. Prepare to discuss how you handle feedback and collaborate with diverse teams.
• Company Research: Familiarize yourself with Epicor's product offerings, target industries, and company values ("Proactive, Proud, Partners"). Understand how UX contributes to their mission of "creating a world of better business."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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