UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Capgemini

Location: Lisbon, Portugal

Job Type: Full-time

Category: User Experience (UX) Design

Date Posted: 2025-11-17

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in driving user-centered design initiatives, focusing on research, user experience (UX) design, and interface (UI) implementation for complex digital platforms.

• The position requires leadership in the full user experience lifecycle, from initial research and fieldwork to usability testing and iterative design improvements.

• A key responsibility involves developing and maintaining robust design systems to ensure brand consistency and efficient design processes across multiple products and transactional portals.

• Success in this role will be measured by the ability to collaborate effectively with cross-functional teams, advocate for user needs, and deliver seamless, accessible digital experiences.

📝 Enhancement Note: While the job title is "UX Designer," the description heavily emphasizes a blend of UX and UI responsibilities, including interface design and the creation of design systems. This suggests a role that bridges both strategic UX thinking and practical UI execution, aligning with senior-level expectations in product development. The mention of "transactional portals" indicates a focus on functional, user-driven interfaces for business processes.

📈 Primary Responsibilities

• Lead comprehensive user experience research initiatives, including user interviews, fieldwork, persona development, journey mapping, and usability testing to gather actionable insights.

• Design, develop, and maintain scalable design systems, ensuring consistency in visual elements, components, and interaction patterns across all digital products.

• Create intuitive and efficient user interfaces for transactional portals and complex digital platforms, prioritizing usability, accessibility, and user satisfaction.

• Collaborate closely with product managers, engineers, and stakeholders to translate user needs and business requirements into high-fidelity designs and prototypes using Figma.

• Champion user-centered design principles throughout the product development lifecycle, ensuring that design decisions are data-driven and aligned with user feedback.

• Conduct heuristic evaluations and expert reviews to identify areas for improvement in existing digital interfaces and user flows.

• Advocate for and implement accessibility standards (e.g., WCAG) to ensure digital products are usable by everyone, regardless of ability.

• Present design concepts, research findings, and usability test results to cross-functional teams and leadership, effectively communicating the rationale behind design decisions.

• Stay abreast of the latest UX/UI trends, tools, and best practices, and integrate them into Capgemini's design processes.

• Contribute to the continuous improvement of design workflows and methodologies within the team.

📝 Enhancement Note: The responsibilities highlight a senior-level position requiring end-to-end ownership of the UX/UI process. The emphasis on "transactional portals" and "complex digital platforms" suggests a need for experience with enterprise-level solutions rather than solely consumer-facing applications. The mention of Figma implies a hands-on design role.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 5 years of professional experience in User Experience (UX) and User Interface (UI) design.

• Proven track record of successfully designing and delivering complex digital products and interfaces.

Required Skills:

• UX Design Expertise: Deep understanding of user research methodologies, information architecture, interaction design, and user-centered design principles.

• UI Design Proficiency: Strong visual design skills, including layout, typography, color theory, and the ability to create aesthetically pleasing and functional interfaces.

• Design Systems: Proven experience in creating, maintaining, and scaling design systems for consistency and efficiency.

• Figma Proficiency: Advanced skills in using Figma for wireframing, prototyping, and collaborative design.

• Usability Testing: Demonstrated ability to plan, conduct, and analyze usability tests to identify design flaws and gather user feedback.

• User Research: Experience in conducting various forms of user research, including interviews, surveys, and contextual inquiries.

• Collaboration & Communication: Excellent interpersonal skills, with a proactive and empathetic approach to working with diverse, cross-functional teams.

• Portuguese Fluency: Native or near-native fluency in Portuguese is essential for effective communication with local teams and stakeholders.

Preferred Skills:

• Experience with other design and prototyping tools (e.g., Sketch, Adobe Creative Suite).

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better collaborate with developers.

• Experience in Agile/Scrum development environments.

• Knowledge of accessibility standards (WCAG) and best practices.

• Experience designing for transactional portals or enterprise-level applications.

• Familiarity with analytics tools for understanding user behavior.

📝 Enhancement Note: The "Senior profile" requirement, coupled with "more than 5 years" of experience, positions this as a mid-to-senior level role. The specific mention of Figma and Design Systems indicates a practical, tool-centric approach to design, common in established tech environments. The fluency in Portuguese requirement is a critical local hiring criterion.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX/UI design projects, demonstrating your process from discovery to delivery.

• Case studies that clearly articulate the problem statement, your role, the design process, key decisions, and the impact of your solutions.

• Examples of your work on transactional portals or complex digital platforms, highlighting user flows and interaction design.

• Demonstrations of your experience with design systems, including examples of components, guidelines, and their application in real projects.

Process Documentation:

• Evidence of structured design processes, including user research methodologies employed, wireframing stages, prototyping techniques, and usability testing frameworks.

• Documentation of how you have contributed to or managed design systems, including version control, component libraries, and governance.

• Examples of how you have collaborated with engineering and product teams, detailing communication methods and handoff processes.

• Metrics or data-driven outcomes that demonstrate the impact of your design work on user satisfaction, conversion rates, or task completion times.

📝 Enhancement Note: For senior UX roles, a strong portfolio is paramount. The emphasis on "end-to-end" projects, "design systems," and "transactional portals" suggests that interviewers will be looking for evidence of strategic thinking, problem-solving, and practical application of design principles in complex, business-critical environments. The ability to showcase measurable impact is crucial.

💵 Compensation & Benefits

Salary Range:

• Based on Capgemini's presence in Lisbon, Portugal, and the senior-level experience (5-10 years) required for this UX Designer role, a competitive salary range is estimated between €40,000 and €60,000 annually. This estimation considers the cost of living in Lisbon, industry benchmarks for UX/UI professionals in consulting and technology firms, and the company's reputation.

• Note: This is an estimated range. Actual compensation will depend on the candidate's specific experience, skills, and negotiation.

Benefits:

• Health Insurance: Comprehensive medical coverage for employees.

• Life Insurance: Financial protection for employees' beneficiaries.

• Referral Program: Bonuses for successfully recommending new talent to Capgemini.

• Career Acceleration Programs: Opportunities for professional development, reskilling, and skill enhancement.

• Hybrid Work Policy: Flexibility in work location, balancing office presence with remote work.

• Attractive Compensation Package: Competitive base salary and potential for performance-based incentives.

• Fringe Benefits: Additional benefits through company partnerships.

• Empowering Environment: A culture that promotes autonomy and strong peer relationships.

• Equal Opportunity Employer: Commitment to equality, dignity, and merit-based advancement.

Working Hours:

• The role is likely based on a standard 40-hour work week, typical for full-time positions in Portugal.

• The hybrid work policy offers flexibility in managing working hours and location, allowing employees to balance work and personal life effectively, subject to team coordination and project needs.

📝 Enhancement Note: The salary range is based on general market data for senior UX Designers in major European tech hubs, adjusted for the Portuguese market. Capgemini, as a large multinational, typically offers a comprehensive benefits package, which has been inferred from the provided text and common industry offerings. The emphasis on flexibility and career development programs is also characteristic of large consulting firms.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting and Digital Transformation Services. Capgemini operates across a broad spectrum of industries, including but not limited to finance, public sector, energy, utilities, manufacturing, and consumer goods, providing technology solutions and business transformation expertise.

Company Size: Global presence with 340,000+ employees across more than 50 countries. Capgemini Portugal likely represents a significant portion of this workforce, fostering a large, diverse, and international work environment.

Founded: 1967. Capgemini has a long-standing heritage, indicating a stable, established organization with deep industry experience and a proven track record in technology and business consulting.

Team Structure:

• Operations Team Aspect 1: The UX Designer will likely be part of a broader digital transformation or technology consulting unit, potentially within a dedicated design or user experience practice. This team would comprise other designers, researchers, and potentially strategists.

• Operations Team Aspect 2: The reporting structure will likely place the UX Designer under a Design Lead, UX Manager, or a Director of Digital Transformation. Collaboration will be extensive with project teams consisting of consultants, developers, business analysts, and project managers.

• Operations Team Aspect 3: Cross-functional collaboration is a cornerstone of Capgemini's model. The UX Designer will work closely with client teams and internal Capgemini teams to deliver integrated solutions.

Methodology:

• Operations Process 1 (Data Analysis): Design decisions are informed by user research data, usability testing results, and client business metrics. The team utilizes data to validate hypotheses and measure the impact of design solutions.

• Operations Process 2 (Workflow Planning): Adoption of Agile and design thinking methodologies for iterative development, focusing on rapid prototyping, user feedback loops, and continuous improvement of digital products.

• Operations Process 3 (Automation & Efficiency): Leveraging design systems and Figma's collaborative features to streamline the design process, ensure consistency, and facilitate efficient handoffs to development teams.

Company Website: www.capgemini.com

📝 Enhancement Note: Capgemini's identity as a global IT consulting firm strongly influences the work environment. The UX Designer will operate within project-based teams, often serving external clients, requiring adaptability, strong stakeholder management, and the ability to integrate design thinking into diverse business contexts. The emphasis on "dual transition to a digital and sustainable world" suggests a forward-looking approach to technology and social responsibility.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a level of expertise and autonomy. A senior designer is expected to lead complex projects, mentor junior team members, and contribute to the strategic direction of design within client engagements or internal practice areas. They are key contributors to the "digital and sustainable world" transformation initiatives.

Reporting Structure: The UX Designer will report to a Design Lead or Manager, who oversees multiple projects and design practitioners. They will also work closely with Project Managers and Client Leads, ensuring design aligns with project goals and client expectations.

Operations Impact: The UX Designer's impact is significant, directly influencing user adoption, satisfaction, and business outcomes for Capgemini's clients. By creating effective, user-centered digital experiences, they enhance client product usability, drive efficiency, and contribute to digital transformation success, which in turn impacts Capgemini's reputation and revenue.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to specialize in specific areas like UX research, interaction design, accessibility, or design system architecture. Mentorship from senior design leaders and access to Capgemini's extensive training resources.

• Leadership Development: Potential to move into Lead UX Designer, Design Manager, or Practice Lead roles, managing teams, client relationships, and strategic design initiatives.

• Industry Exposure: Working with a diverse range of clients across various sectors provides broad industry knowledge and experience, enhancing career versatility. Opportunities to attend industry conferences and workshops to stay updated on emerging UX/UI trends and technologies.

📝 Enhancement Note: For a senior role at a large consultancy like Capgemini, career progression often involves a dual track: deepening technical expertise or moving into management and client-facing leadership. The "Career Acceleration Programs" mentioned are a strong indicator of structured development pathways.

🌐 Work Environment

Office Type: Capgemini Portugal operates a hybrid work model. This means the work environment blends time spent in a professional office setting with remote work flexibility, as per the company's policy. The office serves as a hub for collaboration, client meetings, and team synergy.

Office Location(s): Lisbon, Portugal. Specific office addresses are not provided but are standard for a large multinational operating in a major capital city. Accessibility via public transport is generally good in such locations.

Workspace Context:

• Collaborative Environment: The office space is likely designed to foster collaboration, with meeting rooms, breakout areas, and open-plan workspaces that encourage interaction among colleagues and with clients.

• Operations Tools & Technology: Employees will have access to standard office technology, high-speed internet, and the necessary software licenses, including Figma and other design/collaboration tools, to perform their roles effectively.

• Operations Team Interaction: Regular opportunities for face-to-face interaction with design peers, project teams, and leadership, facilitating knowledge sharing, mentorship, and team cohesion.

Work Schedule:

• A standard 40-hour work week is expected.

• The hybrid policy emphasizes flexibility, allowing individuals to manage their schedules and work locations, provided project requirements and team collaboration needs are met. This flexibility is beneficial for deep work and focused design tasks.

📝 Enhancement Note: The hybrid model is a key aspect of Capgemini's current work environment. The office is likely seen as a space for strategic collaboration and client engagement, while remote work supports focused individual tasks and work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Process Step 1 (Initial Screening): A recruiter or hiring manager will review your application and resume, focusing on the years of experience, core skills (UX, UI, Figma, Design Systems), and Portuguese fluency. Be prepared to articulate your career journey and highlight relevant project experience.

• Process Step 2 (Technical Assessment/Portfolio Review): Expect a deep dive into your portfolio. This stage will likely involve presenting 1-2 key projects, explaining your design process, problem-solving approach, and the impact of your work. Be ready to discuss your experience with design systems and Figma specifically.

• Process Step 3 (Behavioral & Cultural Fit): Interviews with potential team members and hiring managers focusing on your interpersonal skills, proactivity, empathy, collaboration style, and how you handle challenges. Prepare examples demonstrating these qualities.

• Process Step 4 (Final Interview): Potentially with senior leadership, this stage will assess your strategic thinking, leadership potential, and alignment with Capgemini's values and vision for digital transformation.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best showcase your senior-level capabilities, particularly those involving complex digital platforms, transactional portals, and design system implementation.

• Structure Your Case Studies: For each project, clearly define: The Challenge, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact (quantifiable if possible).

• Highlight Figma & Design Systems: Explicitly demonstrate your proficiency in Figma and your experience with creating or contributing to design systems. Showcase component libraries, style guides, and how they ensure consistency.

• Showcase Collaboration: Detail how you worked with engineers, product managers, and stakeholders. Explain your communication strategies and how you incorporated feedback.

• Prepare for Discussion: Be ready to answer "why" behind your design decisions, discuss trade-offs you made, and articulate how your designs solved user problems and met business objectives.

Challenge Preparation:

• Design Challenge: You might be given a short, hypothetical design problem to solve within a limited timeframe. Focus on quickly defining the problem, outlining your approach, and sketching out a solution, explaining your reasoning.

• Process-Oriented Questions: Be prepared to discuss your approach to user research, usability testing, and design system governance.

• Stakeholder Management: Practice explaining complex design concepts and user needs to non-designers, emphasizing the business value and ROI of user-centered design.

📝 Enhancement Note: For senior roles, the portfolio review is often the most critical part of the selection process. Candidates should be prepared to discuss their work in depth, demonstrating not just design skills but also strategic thinking, problem-solving abilities, and the capacity to drive impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, prototyping, and collaborative design. Expected to be used extensively for creating interfaces, components, and interactive prototypes.

• Design System Tools: This could be within Figma itself (component libraries, variants, auto layout) or associated documentation platforms.

• User Research Tools: Platforms for conducting online surveys (e.g., SurveyMonkey, Typeform), usability testing (e.g., UserTesting.com, Lookback), and potentially tools for journey mapping or persona creation.

• Project Management Software: Tools like Jira, Asana, or Trello are commonly used for task management, sprint planning, and tracking project progress, often integrated with design workflows.

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics or Adobe Analytics to understand user behavior on digital platforms and measure the impact of design changes.

• BI/Dashboard Tools: Familiarity with tools like Tableau, Power BI, or Looker for visualizing data and presenting performance metrics to stakeholders.

CRM & Automation:

• While not core to UX design, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms influence user journeys and data collection can be beneficial for designing integrated experiences.

• Integration Tools: Awareness of how different systems connect (APIs, middleware) can aid in designing scalable and functional digital solutions.

📝 Enhancement Note: Proficiency in Figma is explicitly required. The other tools represent common components of a modern digital product development environment where UX designers collaborate. Understanding the broader tech stack helps designers create more integrated and effective solutions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, driving all design decisions to ensure user needs and satisfaction are paramount.

• Collaboration & Teamwork: Strong emphasis on working together across disciplines (design, development, product management, client teams) to achieve shared goals.

• Innovation & Continuous Improvement: Encouraging new ideas, embracing new technologies, and constantly seeking ways to enhance user experiences and design processes.

• Excellence & Quality: A commitment to delivering high-quality, impactful solutions that meet rigorous standards and drive tangible business value for clients.

• Responsibility & Sustainability: Aligning with Capgemini's broader mission to help organizations achieve digital and sustainable transformation.

Collaboration Style:

• Cross-Functional Integration: Design is deeply integrated into project teams, requiring close collaboration with engineering and product management from concept to launch.

• Feedback Exchange: An open culture where constructive feedback is encouraged and valued at all stages of the design process, fostering continuous learning and iteration.

• Knowledge Sharing: Active participation in design critiques, internal workshops, and community of practice events to share best practices, learn from peers, and collectively elevate design standards.

📝 Enhancement Note: Capgemini, as a global consulting firm, emphasizes a culture of collaboration, expertise, and client focus. The values reflect a professional environment where continuous learning and delivering high-quality outcomes are prioritized.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Navigating conflicting priorities between user experience goals and technical limitations, budget, or project timelines.

• Managing Stakeholder Expectations: Effectively communicating design rationale and managing feedback from diverse stakeholders with varying levels of design understanding.

• Adapting to Diverse Client Environments: Quickly understanding new industries, business models, and user bases for each client engagement.

• Keeping Pace with Evolving Technologies: Continuously learning and integrating new design tools, methodologies, and emerging technologies (AI, VR/AR) into practice.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to Capgemini's extensive internal training programs, certifications, and workshops focused on specialized UX/UI skills.

• Industry Conferences & Events: Opportunities to attend leading UX/UI conferences to gain insights into industry trends, network with peers, and discover new tools and techniques.

• Mentorship & Leadership Programs: Structured mentorship from senior design leaders and participation in leadership development programs to cultivate management and strategic planning skills.

• Cross-Disciplinary Learning: Exposure to various technology stacks, business domains, and consulting methodologies, broadening your professional toolkit.

📝 Enhancement Note: The challenges presented are typical for senior designers in a consulting environment, requiring strong problem-solving and communication skills. The growth opportunities are robust, leveraging Capgemini's resources for continuous professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex transactional portal you designed. What were the key UX challenges, and how did you address them using Figma and your design process?" (Focus on demonstrating your end-to-end process, problem-solving, and tool proficiency.)

• "How do you approach building or contributing to a design system? Walk me through an example of a component you designed and how it ensured consistency." (Highlight your understanding of design system principles, scalability, and practical application.)

Company & Culture Questions:

• "What interests you about Capgemini and this specific UX Designer role, particularly within the context of digital transformation?" (Research Capgemini's mission, recent projects, and their approach to sustainability and digital innovation.)

• "How do you approach collaboration with engineers and product managers in an Agile environment?" (Discuss your experience with cross-functional teams, agile ceremonies, and design handoffs.)

Portfolio Presentation Strategy:

• Concise Storytelling: For each project, aim for a clear narrative that highlights your critical thinking and problem-solving abilities, not just the final visuals.

• Show, Don't Just Tell: Use visuals effectively – mockups, prototypes, user flow diagrams, and research findings – to illustrate your points.

• Emphasize Figma & Design Systems: Be ready to demo aspects of your Figma files or discuss your design system contributions directly.

• Quantify Impact: Whenever possible, present metrics or outcomes that demonstrate the positive impact of your design work (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Engage Your Audience: Make it a conversation. Ask clarifying questions and be open to feedback and discussion.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level expertise, strategic thinking, and a deep understanding of the UX/UI lifecycle, design systems, and collaborative processes, all within the context of digital transformation consulting.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Capgemini careers portal using the provided link.

• Resume Optimization: Tailor your resume to highlight your 5+ years of experience, specific skills in UX, UI, Design Systems, and Figma, and any experience with transactional portals or complex digital platforms. Use keywords from the job description.

• Portfolio Preparation: Ensure your portfolio is up-to-date, showcases 2-3 strong case studies demonstrating your end-to-end UX process, and includes specific examples of your work with design systems and Figma. Prepare a concise narrative for each project.

• Interview Practice: Rehearse answers to common UX interview questions, focusing on behavioral examples using the STAR method, and prepare to discuss your portfolio projects in detail. Practice explaining your design decisions and their impact.

• Company Research: Familiarize yourself with Capgemini's mission, values, recent projects, and their approach to digital and sustainable transformation. Understand their client base and the industries they serve.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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