UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Capgemini

Location: Atlanta, GA

Job Type: Full-Time

Category: User Experience (UX) / Product Design

Date Posted: August 13, 2025

Experience Level: 8+ Years

🚀 Role Summary

• This role focuses on designing next-generation, AI-powered products leveraging Generative AI to revolutionize technician workflows, enhancing efficiency and user experience.

• The UX Designer will be instrumental in translating user research and usability testing insights into actionable design improvements for a new product initiative.

• A key aspect involves creating comprehensive user-centered designs that align with both business objectives and critical user feedback, ensuring product-market fit.

• The position requires strong collaboration skills, working closely with cross-functional teams including designers, researchers, engineers, and business stakeholders to deliver impactful solutions.

📝 Enhancement Note: While the job title is "UX Designer," the description emphasizes "UX/Product Designer," indicating a blend of user experience and product strategy responsibilities. The focus on an AI-powered tool for technician workflows suggests a need for deep understanding of complex B2B or enterprise software, with a strong emphasis on efficiency and task completion within a specific industry context (likely field services or operations).

📈 Primary Responsibilities

• Partner with cross-functional teams, including product managers, researchers, engineers, and business stakeholders, to gather and synthesize user needs, business requirements, and technical constraints.

• Conduct user research, usability testing, and competitive analysis to identify user pain points and opportunities for design innovation.

• Develop intuitive and engaging user experiences by creating detailed user flows, wireframes, mockups, and interactive prototypes using industry-standard design tools.

• Translate complex technical concepts and AI functionalities into simple, user-friendly interfaces that empower technicians.

• Iterate on designs based on feedback from user testing, stakeholder reviews, and performance data to ensure optimal user satisfaction and task efficiency.

• Contribute to and maintain a robust design system, ensuring consistency and scalability across the product.

• Champion user-centered design principles throughout the product development lifecycle, advocating for the end-user in all decision-making processes.

📝 Enhancement Note: The primary responsibilities highlight a hands-on design role with significant collaboration and research components. The emphasis on "AI-powered product" and "technician workflow" implies a need for designers who can handle complex problem spaces and design for specific user roles within an operational context. The mention of "large-scale design systems" suggests a need for experienced designers who can work within established frameworks and contribute to their evolution.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience.

Experience: A minimum of 8 years of professional experience in UX/Product Design, with a proven track record of designing and shipping successful digital products, preferably in enterprise or B2B environments.

Required Skills:

• Proven expertise in user experience (UX) and product design principles, with a strong portfolio showcasing end-to-end design process for complex applications.

• Demonstrated proficiency in creating wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Advanced skills in design software, specifically Figma and FigJam, for detailed design creation and collaborative ideation.

• Experience working with and contributing to large-scale design systems, ensuring design consistency and efficiency.

• Strong understanding of user research methodologies, usability testing, and the ability to translate findings into actionable design solutions.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and collaborate effectively with diverse teams and stakeholders.

Preferred Skills:

• Experience designing for AI-driven products or platforms, particularly those involving Generative AI.

• Understanding of technician workflows or experience designing for field service or operational environments.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to inform design decisions and ensure feasibility.

• Experience with user journey mapping and service design principles.

• Familiarity with accessibility standards (WCAG) and inclusive design practices.

📝 Enhancement Note: The required experience level of 8+ years suggests this is a senior or lead contributor role within the design team, expected to drive design strategy and execution independently. The explicit mention of Figma and FigJam is a critical technical requirement. The preference for AI and technician workflow experience indicates a niche but highly valuable skill set for this specific product.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates a strong understanding of the end-to-end UX/Product design process, from initial research and ideation to final design execution and iteration.

• Showcase case studies that highlight problem-solving skills, user-centered design methodologies, and the impact of your design contributions on user experience and business goals.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, with clear explanations of the design rationale behind each.

• Demonstrate proficiency in Figma and FigJam through project examples, illustrating how these tools were leveraged for design creation, collaboration, and prototyping.

Process Documentation:

• Detail your approach to user research and usability testing, including methodologies used, participant recruitment strategies, and how insights were synthesized to inform design decisions.

• Illustrate your process for translating user needs and business requirements into effective design solutions, highlighting iterative design cycles and feedback integration.

• Document your experience in collaborating with engineering and product teams, emphasizing communication strategies and handoff processes to ensure accurate implementation of designs.

• Showcase examples of how you have measured the success of your designs, including key performance indicators (KPIs) and metrics used to evaluate user experience and product effectiveness.

📝 Enhancement Note: For a senior UX/Product Designer role, the portfolio is paramount. It needs to go beyond just showcasing final designs; it must articulate the process and thinking behind them. The emphasis on Figma/FigJam and design systems is crucial. Demonstrating impact through metrics and user feedback is a key differentiator.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX/Product Designers in Atlanta, GA, with 8+ years of experience, a typical salary range would be between $110,000 to $150,000 annually. This estimate accounts for the specific skills required, the hybrid work arrangement, and the strategic importance of the role within Capgemini's AI product development.

Benefits:

• Flexible Work: Options for flexible working arrangements to support work-life balance.

• Comprehensive Healthcare: Medical, dental, vision, and mental health coverage are provided.

• Well-being Programs: Access to various well-being initiatives and resources.

• Financial Well-being: Includes 401(k) plans with company matching and Employee Share Ownership Plans (ESOP), promoting long-term financial security.

• Paid Time Off: Generous paid time off, including holidays, for rest and rejuvenation.

• Paid Parental Leave: Support for new parents with paid leave.

• Family Building Benefits: Assistance for adoption, surrogacy, and cryopreservation.

• Social Well-being Support: Benefits for child/elder care and tutoring.

• Professional Development: Access to mentoring, coaching, and extensive learning programs to foster career growth.

• Employee Resource Groups (ERGs): Opportunities to connect with colleagues through various affinity groups.

• Disaster Relief: Support during times of crisis.

Working Hours: The standard role is full-time, typically around 40 hours per week. Given the hybrid work arrangement, there may be flexibility in daily scheduling, but core collaboration hours will be expected.

📝 Enhancement Note: Salary estimates are based on publicly available data for UX/Product Designers in the Atlanta area with comparable experience, adjusted for the specific tech focus and company size. The listed benefits are extensive, reflecting Capgemini's commitment to employee well-being and development, which can be a significant draw for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting. Capgemini operates at the forefront of digital transformation, advising and enabling businesses worldwide to leverage technology, including AI and Generative AI, for strategic advantage.

Company Size: Capgemini is a global leader with approximately 340,000 employees across more than 50 countries, indicating a large, established, and diverse organizational structure.

Founded: Capgemini has a strong heritage of over 55 years, suggesting a stable company with deep industry knowledge and a history of adaptation to technological advancements.

Team Structure:

• The UX Designer will likely be part of a product development team focused on the new AI-powered technician workflow product. This team will include Product Managers, Engineers (front-end, back-end, AI/ML), Researchers, and potentially other Designers.

• Reporting structure will likely be within a UX/Design department or a dedicated product unit, reporting to a Design Lead, Manager, or Director.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and A/B testing to inform design decisions and validate solutions.

• Agile Development: The team likely operates within an Agile framework (Scrum/Kanban), requiring iterative design cycles, frequent feedback loops, and adaptability.

• User-Centricity: A strong focus on understanding and advocating for the end-user (technicians) throughout the product lifecycle.

• Innovation: The role is part of developing a "next-generation" product leveraging cutting-edge AI, implying a culture that values innovation and experimentation.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: Capgemini's global scale and focus on technology transformation mean that roles within the company often involve working on complex, large-scale projects with diverse teams. The emphasis on AI and innovation suggests a forward-thinking environment. The hybrid work model in Atlanta indicates a modern approach to workplace flexibility.

📈 Career & Growth Analysis

Operations Career Level: This position is for a seasoned UX/Product Designer, likely at a Senior or Lead level, given the 8+ years of experience requirement and the pivotal role in a new product initiative. The designer is expected to possess a high degree of autonomy and influence in shaping the user experience of a critical product.

Reporting Structure: The UX Designer will likely report to a Design Lead or Manager within the product team or a broader UX/Design function. Collaboration will extend across product management, engineering, research, and business units.

Operations Impact: While not a traditional "operations" role in terms of business operations or revenue operations, this UX Designer will have a significant impact on the operational efficiency and effectiveness of technicians using the AI-powered product. By creating intuitive and efficient workflows, the designer directly contributes to the product's success, user adoption, and the overall business value it delivers.

Growth Opportunities:

• Technical Specialization: Opportunity to deepen expertise in designing for AI and Generative AI applications, a rapidly growing field.

• Product Ownership: Potential to take on more product strategy responsibilities or lead design efforts for other product initiatives.

• Leadership Development: As a senior member, opportunities to mentor junior designers, lead design critiques, and potentially move into design management roles.

• Cross-Functional Exposure: Gain experience working with diverse teams and understanding the broader business context of technology solutions.

• Industry Recognition: Contribute to innovative projects that can be showcased within the industry and at conferences.

📝 Enhancement Note: The "Operations Impact" is framed in terms of enabling user operations (technicians) rather than managing business operations. This is a crucial distinction for candidates. The growth opportunities are strong, particularly in specialized areas like AI design and product leadership.

🌐 Work Environment

Office Type: The role is described as "Hybrid," suggesting a mix of remote work and in-office collaboration. Capgemini offices typically offer modern, collaborative workspaces designed to foster teamwork and innovation.

Office Location(s): The primary location is Atlanta, GA. Specific office details would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: Expect access to meeting rooms, brainstorming areas, and potentially open-plan seating designed to facilitate interaction with colleagues.

• Technology & Tools: The workspace will be equipped with necessary technology, including high-performance computers, monitors, and access to the required design software (Figma, FigJam) and collaboration platforms.

• Team Interaction: While hybrid, opportunities for in-person interaction with designers, engineers, and product teams will be integral to the collaborative process, likely scheduled during designated office days.

Work Schedule: While the role is full-time (approximately 40 hours/week), the hybrid nature allows for some flexibility in structuring the workday, provided core collaboration times and project deadlines are met.

📝 Enhancement Note: The hybrid nature is a key environmental factor. Candidates should be prepared for a structured approach to hybrid work, with potential requirements for specific days in the office for team collaboration and key meetings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will typically review applications and portfolios to assess basic qualifications and experience.

• Portfolio Presentation/Review: Candidates will likely be asked to present their portfolio, walking through 2-3 key case studies that demonstrate their design process, problem-solving skills, and impact. This is a crucial step.

• Technical/Design Interview: Expect in-depth discussions about design principles, specific design challenges, and how you approach problem-solving, including detailed questions about your experience with Figma, FigJam, and design systems.

• Collaborative Exercise/Design Challenge: You might be given a hypothetical design problem to solve, either pre-interview or as part of a live session, to assess your thinking process, creativity, and collaboration skills.

• Stakeholder/Team Interviews: Interviews with potential team members (engineers, product managers) and hiring managers to assess cultural fit, collaboration style, and alignment with team dynamics.

• Final Interview: Often with senior leadership to discuss overall fit, career aspirations, and strategic thinking.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant projects that best showcase your skills for this specific role (AI, enterprise, technician workflows).

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, prototyping, testing), the challenges you faced, your solutions, and the measurable outcomes or impact.

• Highlight Process: Emphasize your design thinking, user research insights, and how you iterated on designs. Show your work in Figma and FigJam if possible, demonstrating your tool proficiency.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., improved task completion time, increased user satisfaction, reduced error rates).

• Practice Your Presentation: Rehearse your portfolio walkthrough to ensure it's concise, engaging, and within the allotted time. Be prepared to answer detailed questions about your decisions.

Challenge Preparation:

• Understand the Problem: If given a design challenge, ensure you fully understand the context, user needs, and business goals before diving into solutions. Ask clarifying questions.

• Structure Your Approach: Outline your design process, similar to your portfolio case studies, and communicate it clearly.

• Focus on Rationale: Explain why you are making certain design choices, referencing user needs, best practices, or business objectives.

• Consider AI Integration: Think about how AI capabilities can be leveraged to enhance the user experience or solve the problem presented.

• Be Realistic: For timed challenges, prioritize core functionality and user flows over exhaustive detail.

📝 Enhancement Note: The interview process for a senior design role is rigorous. The portfolio review is often the most critical part, serving as the foundation for subsequent discussions. Candidates should be prepared to defend their design decisions with data and a clear understanding of user needs.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Advanced proficiency is expected.

• FigJam: Used for brainstorming, ideation, user flow mapping, and collaborative whiteboarding.

• Design Systems: Experience working with, contributing to, or building design systems.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) and user behavior tracking tools (e.g., Hotjar, Mixpanel) to gather data for design improvements.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with CRM (e.g., Salesforce) or marketing automation platforms can be beneficial for context.

• Knowledge of project management tools (e.g., Jira, Asana) for workflow management and collaboration.

📝 Enhancement Note: Figma and FigJam are explicitly called out as required tools. Proficiency in these, along with design systems, is non-negotiable. Familiarity with analytics and testing tools will be a strong advantage for demonstrating impact.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user (technicians) in all design decisions.

• Collaboration: Valuing teamwork, open communication, and shared problem-solving across disciplines.

• Innovation: Embracing new technologies like AI and Generative AI to create cutting-edge solutions.

• Efficiency: Designing for optimal performance and streamlined workflows to enhance user productivity.

• Data-Driven: Utilizing data and insights to guide design choices and measure success.

Collaboration Style:

• Cross-Functional Partnership: Working closely with product managers, engineers, researchers, and AI specialists in a highly collaborative, integrated manner.

• Iterative Feedback: Participating in regular design critiques, user testing sessions, and stakeholder reviews to refine designs.

• Knowledge Sharing: Contributing to a culture of learning by sharing best practices, design patterns, and insights with the broader team.

📝 Enhancement Note: Capgemini's emphasis on "dual transition to a digital and sustainable world" and "unlocking the value of technology" suggests a culture that is forward-thinking, technologically driven, and impact-oriented. The values are likely to support a dynamic and collaborative work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating sophisticated AI and Generative AI capabilities into intuitive and accessible user experiences for technicians who may not be AI experts.

• Balancing User Needs and Business Goals: Ensuring designs effectively meet technician workflows while also driving key business objectives for efficiency and adoption.

• Iterative Design in a Fast-Paced Environment: Adapting to evolving product requirements and user feedback within an agile development cycle.

• Cross-Disciplinary Communication: Effectively communicating design vision and rationale to technical and business stakeholders with diverse backgrounds.

Learning & Development Opportunities:

• AI/Generative AI Design Specialization: Gaining hands-on experience designing for cutting-edge AI technologies.

• Product Strategy Involvement: Contributing to the strategic direction of a new, innovative product.

• Mentorship Programs: Access to senior designers and product leaders for guidance and career development.

• Skill Enhancement: Opportunities to attend industry conferences, workshops, and training sessions to stay abreast of the latest UX and AI design trends.

📝 Enhancement Note: The primary challenge lies in the novelty of designing for advanced AI in a specific operational context. However, this also presents significant growth opportunities for designers looking to specialize in this high-demand area.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a new feature for an AI-powered product. How do you incorporate user research and feedback?"

  • Preparation: Be ready to detail your end-to-end methodology, emphasizing user-centricity, iterative design, and how you'd handle the unique challenges of AI product design. Showcase your familiarity with Figma and FigJam in your explanation.

• Problem Solving: "Describe a time you had to design for a complex user workflow. What were the key challenges, and how did you arrive at your solution?"

  • Preparation: Select a relevant case study from your portfolio that demonstrates your ability to deconstruct complex problems, research user needs, and deliver effective solutions. Highlight your problem-solving framework.

• Collaboration: "How do you collaborate with engineers and product managers to ensure design feasibility and successful implementation?"

Company & Culture Questions:

• Capgemini's AI Focus: "What are your thoughts on how AI, particularly Generative AI, can transform technician workflows?"

  • Preparation: Research Capgemini's stated goals and capabilities in AI. Formulate an informed opinion on the potential impact of the product you'd be designing.

• Team Dynamics: "How do you contribute to a positive and productive team environment?"

Portfolio Presentation Strategy:

• Storytelling: Structure each case study as a narrative: problem, your role, process, solution, and impact.

• Visual Clarity: Ensure your visuals (wireframes, prototypes, mockups) are clean, well-organized, and easy to understand. Use annotations to explain key design decisions.

• Tool Proficiency: Briefly mention how you leveraged Figma and FigJam to achieve your design outcomes.

• Quantify Impact: Always aim to back up your design choices with data or user feedback.

• Conciseness: Be mindful of time. Practice delivering your presentation efficiently, focusing on the most impactful aspects of each project.

📝 Enhancement Note: Prepare thoroughly for the portfolio review; it's your primary tool to demonstrate your capabilities. Be ready to discuss your design philosophy, how you approach ambiguity, and your specific experience with AI-related design challenges.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided careers link: https://careers.capgemini.com/job/Atlanta-UX-Designer-GA-30301/1236341001/

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in user-centered design, Figma/FigJam proficiency, design system work, and any relevant experience with complex workflows or AI products. Select 3-4 strong case studies that best align with the job description.

• Resume Optimization: Ensure your resume clearly states your years of experience and lists key skills such as UX Design, Product Design, Wireframing, Prototyping, Usability Testing, Figma, FigJam, and Design Systems. Quantify achievements where possible.

• Company Research: Familiarize yourself with Capgemini's services, values, and recent work in AI and digital transformation. Understand their approach to client solutions and employee development.

• Prepare for Portfolio Presentation: Practice walking through your selected case studies, focusing on clear communication of your process, design rationale, and the impact of your work. Be ready to answer detailed questions about your design choices and tool usage.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.