UX Designer (14 month contract)

📍 Job Overview

Job Title: UX Designer (14-month contract)

Company: Auvik Networks

Location: Home-based: Canada

Job Type: Contractor, Temporary

Category: UX/Product Design Operations

Date Posted: March 20, 2026

Experience Level: Mid-Level (2-5 years implied)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the user experience and visual design of Auvik's network management software, focusing on simplicity and delight for IT technicians.

• Collaborate closely within a small, agile product team to define and implement UX and product design across the Auvik platform.

• Conduct user research, usability testing, and customer interviews to deeply understand user workflows, personas, and identify areas for design improvement.

• Leverage data, metrics, and customer feedback to inform design decisions, balancing customer needs, business goals, and technical feasibility.

• Maintain and evolve a consistent design system and information architecture to ensure a cohesive and scalable user experience.

📝 Enhancement Note: The role is a 14-month contract, indicating a project-based need or a temporary capacity increase within the design team. The focus on "UX Design Operations" is inferred from the emphasis on design systems, information architecture, and leveraging data to guide design, which are core operational aspects of a mature design function.

📈 Primary Responsibilities

• Define and execute user experience (UX) and product design strategies for the Auvik software platform within a rapid-paced, agile environment.

• Partner with product management and development teams to translate user needs and business requirements into intuitive and high-quality user interfaces.

• Lead user research initiatives, including workflow analysis, persona development, and customer interviews, to gather actionable insights.

• Facilitate collaborative design sessions, including design jams and ideation workshops, to foster innovation and cross-functional alignment.

• Create comprehensive design deliverables, such as user flows, wireframes, interactive prototypes, and high-fidelity mockups.

• Plan and conduct user testing to validate design concepts, assess usability, and gather feedback on the overall customer experience.

• Analyze and interpret user data, key performance indicators (KPIs), and customer feedback to drive iterative design improvements and innovation.

• Identify and optimize the intersection of user needs, business objectives, and technical constraints to deliver effective design solutions.

• Develop, maintain, and evolve the company's design system and information architecture, ensuring consistency and scalability across all product touchpoints.

• Ensure the visual performance and aesthetic quality of the product, aligning with Auvik's brand and user expectations.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and hands-on execution, common in mid-level UX roles. The emphasis on "rapid-paced, small, agile team" suggests a need for self-starters who can adapt quickly and contribute across the design lifecycle. The requirement to "maintain a consistent design system and information architecture" points to the operational aspect of design, ensuring scalability and efficiency.

🎓 Skills & Qualifications

Education:

Experience:

• Several years of dedicated UX design experience, with a proven track record of designing and launching successful software products.

• Demonstrated experience executing a comprehensive design process, encompassing user research, ideation, prototyping, and validation.

• Experience conducting user research activities and usability testing to gather qualitative and quantitative data.

Required Skills:

• UX Design & Strategy: Deep understanding of user-centered design principles and methodologies.

• User Research & Testing: Proficiency in conducting user interviews, surveys, workflow analysis, and usability testing.

• Prototyping & Wireframing: Skilled in creating user flows, wireframes, interactive prototypes, and mockups using industry-standard tools.

• Design Systems: Experience developing, maintaining, and leveraging design systems and asset libraries for consistency and scalability.

• Figma Proficiency: Highly proficient in Figma and Figma Make for design creation and collaboration.

• Data-Informed Design: Ability to use data, metrics, and customer feedback to guide design decisions and measure impact.

• Visual Design Acumen: A critical eye for visual design, aesthetics, and attention to detail.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to facilitate design sessions and present design concepts effectively.

Preferred Skills:

• Experience in the network management or IT infrastructure software domain.

• Familiarity with information architecture principles and best practices.

• Experience with user personas and journey mapping.

• Knowledge of technical constraints and collaboration with engineering teams.

📝 Enhancement Note: The requirements emphasize practical experience and a strong portfolio, particularly showcasing Figma proficiency and design system experience. The "several years of UX design experience" suggests a mid-level expectation. The "highly technical company" context implies a need for candidates comfortable with complex B2B software environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a diverse range of software design projects, demonstrating a comprehensive understanding of the UX design lifecycle.

• Examples that clearly illustrate your ability to conduct user research, ideate solutions, and validate designs through testing.

• Demonstrations of your expertise in creating user flows, wireframes, prototypes, and high-fidelity mockups.

• Work samples that highlight your experience in maintaining and evolving design systems and reusable asset libraries.

Process Documentation:

• Case studies detailing your involvement in defining and executing UX and product design across software platforms.

• Examples of how you've collaborated with product management and development teams to ensure high-quality implementation of designs.

• Documentation of user research activities and customer interviews, outlining methodologies and key findings.

• Examples of facilitated design jams and ideation sessions, demonstrating your ability to foster collaboration.

• Showcase of your approach to finding the optimal balance between customer needs, business goals, and technical feasibility in your design solutions.

📝 Enhancement Note: The portfolio is crucial for this role, especially demonstrating practical application of design processes and system thinking. The emphasis on Figma and asset libraries indicates a need for designers who can contribute to efficient and scalable design operations. The "diverse set of software designs" implies a need for versatility.

💵 Compensation & Benefits

Salary Range: $87,500 - $114,000 CAD annually.

Benefits:

• Stock Options: Grant of stock options, providing an opportunity to share in Auvik’s future success.

• Comprehensive Health & Dental Plan: Full medical and dental coverage.

• Wellness Spending Account: A dedicated account for wellness-related expenses.

• RRSP Matching Program: Employer contributions to your Registered Retirement Savings Plan.

• Flexible Paid Time Off: Generous and flexible leave policies.

• Paid Parental Leave Program: Support for new parents.

• Remote Working Subsidies: Financial assistance for setting up an effective remote workspace.

Working Hours:

• Standard full-time hours, typically 40 hours per week, with flexibility afforded by the remote work arrangement.

📝 Enhancement Note: The salary range provided is competitive for a contract UX Designer role in Canada, reflecting the specified experience level and the contract duration. The comprehensive benefits package for a contract role is notably strong, indicating Auvik's commitment to attracting and retaining talent. The mention of "remote working subsidies" is a practical benefit for a fully remote position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Network Management, IT Infrastructure)

Company Size: Auvik Networks is a growing technology company, implied to be of a size that requires dedicated UX design support for product development. (Specific size not provided, but the structure suggests a mature product team).

Founded: Auvik was founded to address critical needs in network management, indicating a company built on problem-solving and technological innovation. (Specific founding date not provided).

Team Structure:

• The UX Designer will likely be part of a small, agile product team, working closely with Product Managers and Software Developers.

• Reporting is expected to be to a Design Lead, UX Manager, or Product Lead, depending on the team's specific hierarchy.

Methodology:

• Auvik emphasizes a data-driven approach, using metrics and customer feedback to inform product strategy and design decisions.

• The company operates with agile development methodologies, valuing rapid iteration and continuous improvement.

• A focus on building "impactful, relevant technology" suggests a culture of purpose and quality.

Company Website: https://www.auvik.com/

📝 Enhancement Note: Auvik positions itself as a company that builds essential technology for IT teams, emphasizing customer love and transparent leadership. The culture appears to value growth, flexibility, and a data-informed approach, which are positive indicators for operations-minded professionals. The "fully distributed team" aspect is a key cultural differentiator.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer on a contract basis. While it's a fixed-term position, it offers significant exposure to core product development cycles and the opportunity to influence product design.

Reporting Structure: The role reports to product leadership and works closely with engineering, within a small, agile team structure. This direct collaboration fosters rapid feedback loops and learning opportunities.

Operations Impact: The UX Designer's work directly impacts the usability and adoption of Auvik's network management software. By creating simple and delightful experiences, they contribute to IT team efficiency, risk mitigation, and customer satisfaction, ultimately supporting the company's revenue goals by enhancing product stickiness and market appeal.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX design, such as user research methodologies, advanced prototyping, or design system management.

• Industry Exposure: Gain valuable experience in the network management software sector, a critical area for modern IT operations.

• Agile & Remote Work Mastery: Hone skills in collaborating effectively within agile frameworks and in a fully remote, distributed team environment.

• Potential for Future Opportunities: A successful contract performance could open doors for future contract extensions or full-time roles within Auvik or similar organizations.

📝 Enhancement Note: For a contract role, growth is often measured by skill acquisition and project impact. This role offers strong opportunities to refine UX operations skills within a dynamic tech environment. The emphasis on "learning and growth" in the company description suggests that even contract employees are valued for their development.

🌐 Work Environment

Office Type: Fully Distributed (Remote). This means the primary work environment is the employee's chosen home office space.

Office Location(s): Home-based within Canada. This allows for flexibility in location across the country, provided candidates can work effectively during core collaboration hours.

Workspace Context:

• The environment is designed for autonomy and trust, empowering individuals to manage their work effectively from their preferred location.

• Auvik supports remote work through subsidies, indicating an investment in ensuring employees have the necessary tools and setup for productivity.

Work Schedule:

• Standard full-time hours are expected, with flexibility in how those hours are structured, aligning with the company's trust-based remote work culture. Coordination with team members across different Canadian time zones will be necessary.

📝 Enhancement Note: The "fully distributed team" model is a significant aspect of Auvik's work environment, emphasizing autonomy and flexibility. This requires strong self-management skills from the UX Designer and reliance on digital collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A Talent Acquisition Partner will review resumes and conduct an initial call to assess alignment with the role requirements and discuss career aspirations.

• Predictive Index (PI) Assessment: Candidates will complete a brief (5-minute) PI assessment to understand work style and preferences, which aids in matching candidate strengths with role suitability.

• Hiring Manager Interview: A more in-depth conversation with the hiring manager to discuss experience, design approach, and alignment with team needs.

• Team Interviews: Follow-up conversations with additional members of the hiring team (e.g., Product Managers, Developers) to assess collaboration, technical fit, and cultural alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills relevant to Auvik's needs (network management software, B2B SaaS, agile environments).

• Showcase Process: For each project, clearly articulate the problem you were solving, your role, your design process (research, ideation, testing), your design decisions, and the outcomes or impact achieved.

• Highlight Figma & Design Systems: Explicitly showcase your proficiency with Figma and any experience with design systems or asset libraries. Provide examples of how you've contributed to or utilized them.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, positive user feedback).

• Tell a Story: Structure your portfolio presentation as a narrative, guiding the interviewer through your thought process and problem-solving approach.

Challenge Preparation:

• While no explicit "design challenge" is mentioned in the provided text, be prepared for behavioral questions that probe your problem-solving abilities, your approach to user research, and how you handle trade-offs between user needs, business goals, and technical constraints.

• Anticipate questions about your experience working in agile teams and with remote collaborators.

• Be ready to discuss your experience with Auvik's specific product domain (network management) if you have prior knowledge, or demonstrate your ability to quickly learn and understand complex technical concepts.

📝 Enhancement Note: The interview process includes a unique PI assessment and emphasizes Zoom-based interviews. The portfolio review is a critical component, and candidates should be prepared to detail their process and outcomes, with a specific focus on Figma and design systems.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for design creation, prototyping, and collaboration. High proficiency required.

• Figma Make: Likely used for collaborative design reviews and handoffs.

• Prototyping Tools: Proficiency in Figma's prototyping capabilities or other relevant tools for creating interactive mockups.

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback, Maze).

Analytics & Reporting:

• While not explicitly stated for UX, familiarity with product analytics tools (e.g., Mixpanel, Amplitude, Google Analytics) can be beneficial for understanding user behavior and informing design decisions.

CRM & Automation:

• Not directly applicable to the UX Designer role, but understanding how UX impacts user onboarding and retention within a CRM context could be a plus.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. Candidates should be prepared to demonstrate deep expertise in this platform and its associated collaborative features. Familiarity with user research tools is also critical.

👥 Team Culture & Values

Operations Values:

• Impactful Technology: A drive to build products that solve real problems for customers and are essential to their operations.

• Transparency & Trust: Open communication from leadership and trust in employees to manage their work effectively.

• Customer Love: A commitment to delivering high-quality products that customers value and rave about.

• Learning & Growth: Encouragement of continuous development, feedback, and career advancement.

• Flexibility & Autonomy: Empowering employees to work in a way that suits them best, particularly through remote work.

Collaboration Style:

• Highly collaborative within a small, agile team setting, involving close partnerships with Product Management and Development.

• Emphasis on shared ideation and design jams to foster collective problem-solving.

• Cross-functional interaction is expected to ensure alignment between design, business objectives, and technical feasibility.

• Communication is primarily digital, leveraging tools like Zoom and potentially Slack or Microsoft Teams.

📝 Enhancement Note: Auvik's culture appears supportive of autonomous, growth-oriented individuals who thrive in collaborative, data-informed, and flexible environments. The "fully distributed" nature requires proactive communication and a shared commitment to team goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Contract Duration: Working within a 14-month contract requires efficient onboarding and a rapid ramp-up to deliver impact within the defined timeframe.

• Remote Collaboration: Maintaining strong communication and collaboration as a fully distributed team member requires proactive effort and excellent digital communication skills.

• Balancing Stakeholder Needs: Navigating the "sweet spot" between diverse customer needs, evolving business goals, and technical constraints requires strong negotiation and problem-solving skills.

• Rapid Iteration: Adapting to a "rapid paced, small, agile team" means being comfortable with quick design cycles and iterative feedback.

Learning & Development Opportunities:

• Domain Expertise: Deepen understanding of network management software and the IT/MSP industry.

• Agile & Remote Work Proficiency: Enhance skills in collaborating effectively in distributed, agile environments.

• Design System Contribution: Gain experience in contributing to or refining a scalable design system and asset library.

• Cross-Functional Exposure: Work closely with product managers and engineers, broadening understanding of the product development lifecycle.

📝 Enhancement Note: The primary challenge is the contract nature, requiring quick integration and demonstrable impact. The opportunity lies in honing skills within a specialized tech domain and a modern, flexible work structure.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Describe your typical UX design process from initial concept to final implementation. How do you incorporate user research, ideation, prototyping, and testing?"

• Problem Solving: "Walk me through a challenging design problem you encountered in a previous role. How did you approach it, what trade-offs did you make, and what was the outcome?"

• Data-Informed Design: "How do you use data, metrics, and customer feedback to inform your design decisions? Can you provide an example?"

• Collaboration: "Describe your experience working with product managers and developers. How do you ensure smooth collaboration and high-quality implementation of your designs?"

• Design Systems: "What is your experience with design systems and asset libraries? How do you ensure consistency and scalability?"

Company & Culture Questions:

• "What interests you about Auvik and our network management software?"

• "How do you see yourself contributing to our mission of building impactful technology?"

• "How do you handle working in a fully distributed team environment?"

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of Auvik's product and the potential user needs. Then, present 2-3 key projects, detailing the problem, your role, process, solutions, and impact.

• Figma Focus: Clearly demonstrate your Figma skills, perhaps by sharing live elements of a prototype or design system components within your presentation.

• Data & Metrics: Weave in quantitative results or qualitative feedback where possible to showcase the impact of your designs.

• Conciseness: Be mindful of time, aiming for clear, concise explanations that highlight your strategic thinking and execution abilities.

📝 Enhancement Note: Candidates should prepare to discuss their design process in detail, emphasizing data usage, collaboration, and design system experience, particularly with Figma. The PI assessment is a unique element to be aware of.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Auvik Networks careers portal via the provided URL.

• Portfolio Customization: Ensure your portfolio is readily accessible and clearly highlights projects demonstrating your UX design process, Figma proficiency, design system experience, and any relevant B2B SaaS or network management context. Prioritize case studies that showcase problem-solving and quantifiable impact.

• Resume Optimization: Tailor your resume to emphasize keywords from the job description, such as "UX Design," "Product Design," "User Research," "Figma," "Design System," "Agile," and "remote collaboration." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, answering behavioral questions about collaboration and problem-solving, and preparing to discuss your portfolio projects with confidence. Be ready to discuss your approach to user research and data-informed design.

• Company Research: Familiarize yourself with Auvik's product, mission, and company values. Understand their position in the network management software market and what makes their technology "impactful" and "loved by customers."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.