UX design Manager/ Architect

📍 Job Overview

Job Title: UX Design Manager / Architect Company: Supertech Group (UXBERT Labs) Location: Hungary (Remote) Job Type: FULL_TIME Category: UX/UI Design Operations & Strategy Date Posted: September 18, 2025 Experience Level: 10+ Years (Managerial/Lead Focus) Remote Status: Fully Remote (Europe/UK Based Preferred)

🚀 Role Summary

• Lead and manage the UX design function, establishing strategic direction and ensuring high-quality design execution across diverse digital projects.
• Develop, implement, and govern robust design systems and best practices to drive consistency, scalability, and user experience excellence.
• Translate intricate business requirements into intuitive, elegant, and user-friendly digital solutions that align with strategic business objectives.
• Mentor, coach, and inspire a team of UX/UI designers, fostering a culture of continuous improvement and professional development within the operations.
• Collaborate cross-functionally with Strategy, Product, AI, and Development teams to ensure seamless integration of design into the broader product lifecycle and business goals.

📝 Enhancement Note: This role is positioned as a senior leadership opportunity within UXBERT Labs, focusing on both strategic oversight and hands-on guidance. The "Manager/Architect" title suggests a dual responsibility of team leadership and the establishment of foundational design principles and systems, crucial for scalable operations. The emphasis on "digital transformation projects" indicates a need for a candidate experienced in driving significant change and impact through design, aligning with operational efficiency and business growth.

📈 Primary Responsibilities

• Oversee the end-to-end UX design process, from initial concept and user research to detailed interaction design and final visual execution, ensuring alignment with project objectives and operational efficiency.
• Drive the creation and maintenance of comprehensive design systems, including style guides, component libraries, and governance frameworks, to ensure brand consistency and streamline design operations.
• Lead user research initiatives and usability testing sessions to gather critical insights, validate design hypotheses, and inform iterative design improvements for enhanced user adoption and satisfaction.
• Mentor and develop junior and senior designers, providing constructive feedback, career guidance, and fostering a collaborative team environment that prioritizes operational excellence.
• Act as a key design representative in client interactions and senior leadership meetings, effectively communicating design strategies, rationales, and project outcomes to diverse stakeholders.
• Champion user-centered design principles throughout the organization, advocating for user needs and ensuring that design decisions are data-informed and strategically aligned.
• Collaborate with Product Management and Engineering teams to define product roadmaps, prioritize features, and ensure the successful implementation of design solutions within development cycles, focusing on operational feasibility.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, team management, and direct contribution to design operations. The focus on design systems and governance points to a need for a candidate who can establish scalable design processes and frameworks, essential for efficient team operations. The requirement to collaborate with AI and Development teams suggests an understanding of modern tech stacks and interdisciplinary workflows, critical for GTM operations.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field.
• Formal certification in UX/UI design from a recognized institution (e.g., Nielsen Norman Group, HFI, Interaction Design Foundation) is highly preferred, demonstrating a commitment to established design methodologies and operational standards.

Experience:

• 8-10+ years of progressive experience in User Experience (UX) and User Interface (UI) design, with a strong emphasis on user research, interaction design, and information architecture.
• A minimum of 3-5 years in a management, lead, or architectural role, directly responsible for leading design teams and projects, with a demonstrable track record of successful team operations.
• Proven experience in delivering large-scale digital products, complex web applications, or enterprise-level transformation projects, showcasing an ability to manage design operations for significant initiatives.

Required Skills:

• Strategic Design Leadership: Ability to set the vision for user experience, aligning design strategy with business objectives and operational goals.
• Design Systems Expertise: Proficiency in creating, implementing, and managing comprehensive design systems, style guides, and component libraries to ensure design consistency and operational efficiency.
• User-Centered Design Methodologies: Deep understanding and practical application of user research, persona development, journey mapping, wireframing, prototyping, and usability testing.
• Interaction & Visual Design: Strong command of interaction design principles and visual design aesthetics, crafting intuitive and engaging user interfaces.
• Mentorship & Team Management: Proven ability to mentor, coach, and manage design teams, fostering a collaborative and high-performing operational environment.
• Cross-Functional Collaboration: Excellent ability to work effectively with Product Managers, Engineers, AI specialists, and other stakeholders to achieve shared goals.
• Client & Stakeholder Communication: Exceptional verbal, written, and presentation skills, with the ability to articulate design concepts and strategies to diverse audiences.
• Digital Transformation Experience: Experience in driving significant digital change initiatives and understanding the operational implications of such transformations.

Preferred Skills:

• Agile/Scrum Familiarity: Experience working within Agile development frameworks, understanding how UX integrates into iterative development cycles.
• Proficiency in Design Tools: Advanced skills in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, and Miro.
• Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design practices.
• Data Analysis for Design: Ability to leverage analytics and user feedback data to inform design decisions and measure design impact.

📝 Enhancement Note: The qualifications emphasize a blend of deep design expertise, strategic thinking, and leadership capabilities. The requirement for formal UX/UI certification and extensive experience in managing design functions suggests a focus on established operational best practices and process maturity. The "Architect" aspect of the title implies a need for someone who can define and build scalable design frameworks, not just manage ongoing projects.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Leadership Case Studies: Showcase at least 2-3 comprehensive case studies demonstrating your leadership in managing UX/UI design projects from conception to launch, highlighting team management and strategic decision-making.
• Design System Development: Include examples of design systems you have architected or significantly contributed to, detailing the process, components, guidelines, and impact on team efficiency and product consistency.
• Process Innovation: Present examples of how you have improved design workflows, implemented new tools or methodologies, or optimized processes to enhance team productivity and design quality.
• Cross-Functional Collaboration Examples: Illustrate instances where you successfully collaborated with Product, Engineering, or other departments, demonstrating your ability to align design operations with broader business objectives.
• User Research & Validation: Provide evidence of user research strategies, usability testing methodologies, and how insights were translated into actionable design improvements that had a measurable impact.

Process Documentation:

• Candidates are expected to articulate their approach to documenting design processes, including user journey mapping, wireframing standards, prototyping protocols, and usability testing procedures, emphasizing clarity and scalability for operational use.
• The ability to define and maintain governance for design systems, ensuring adherence to established patterns and guidelines, is a key expectation for efficient design operations.

📝 Enhancement Note: For a role of this caliber, a portfolio is critical for demonstrating not just design output but also the candidate's ability to manage and optimize design operations. The emphasis on "architect" implies a need to see how they structure and scale design processes and systems, which should be clearly articulated within their case studies. This is a crucial differentiator for candidates.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX Design Manager/Architect with 10+ years of experience in a remote European setting, the estimated annual salary range is €75,000 - €100,000. This range accounts for the senior leadership level, specialized skills, and the responsibility of managing design operations for a leading digital agency.

Benefits:

• Competitive Salary with Performance-Based Incentives: A strong base salary complemented by opportunities for bonuses tied to individual and company performance, reflecting the impact on business operations and client success.
• Remote Flexibility: The opportunity to work fully remotely, offering work-life balance and flexibility, supported by a company culture that embraces distributed operations.
• International Exposure: Direct engagement with high-profile regional and international clients, providing diverse project experience and global market insight.
• Professional Development: Support for continued learning, including access to industry conferences, training programs, and certifications relevant to UX design and leadership operations.
• Impactful Projects: The chance to lead design strategy for significant digital transformation initiatives, directly influencing user experiences and business outcomes.
• Supportive Culture: A collaborative and innovative environment that values creativity, design excellence, and fosters professional growth within the operations team.

Working Hours:

• Standard full-time hours (approximately 40 hours per week) are expected, with flexibility to accommodate international team collaboration and client needs. The remote nature of the role allows for adaptable scheduling within reasonable operational boundaries.

📝 Enhancement Note: The salary estimate is based on current market data for senior UX leadership roles in Europe, considering the remote aspect and the agency's reputation. Benefits align with typical offerings for such positions, emphasizing growth, flexibility, and professional impact. The mention of performance-based incentives is common for leadership roles, linking compensation to operational success.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital and User Experience Design Agency (part of a larger conglomerate including event ticketing and esports platforms). Company Size: UXBERT Labs is part of the Supertech Group, which includes Hala Yalla and Kafu Games. While the specific size of UXBERT Labs is not detailed, Supertech Group likely operates with a significant number of employees, indicating a structured operational environment with potential for cross-functional collaboration. Founded: UXBERT Labs is described as one of the best digital and user experience design agencies in the GCC, implying a history of innovation and client success. Supertech Group's founding date is not explicitly stated, but its diverse portfolio suggests a dynamic and evolving business.

Team Structure:

• The UX Design Manager will lead the UX design function, likely managing a team of UX/UI designers.
• This team will collaborate closely with Strategy, Product, AI, and Development teams, indicating a matrixed or cross-functional operational structure.
• The role requires representation of the design function to clients and senior stakeholders, suggesting a high degree of visibility and influence within the organization's operational framework.

Methodology:

• Data-Driven Design: Emphasis on user research, usability testing, and analysis to inform design decisions, reflecting a core operational principle of evidence-based practice.
• User-Centered Approach: A commitment to understanding and meeting user needs as a primary driver for design solutions.
• Agile Collaboration: The need to work with Development and Product teams implies an adoption of agile methodologies for efficient project execution and iterative improvement.
• Design System Governance: Establishing and maintaining design systems points to a structured approach to design operations, ensuring consistency and scalability.

Company Website: https://www.uxbert.com/ (and Supertech Group's wider portfolio).

📝 Enhancement Note: The company operates in the cutting-edge digital and UX design space, with a parent group involved in event ticketing and esports, suggesting a fast-paced, innovative, and potentially disruptive operational culture. The emphasis on collaboration across diverse teams (Strategy, Product, AI, Dev) highlights the importance of strong communication and process management within the operations.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership position, equivalent to a Director or Principal level within a design operations context. The role demands strategic oversight, team management, and architectural input into design systems and processes. Reporting Structure: The UX Design Manager will likely report to a higher-level executive, such as a Chief Product Officer, Head of Design, or a C-suite executive overseeing digital transformation. They will, in turn, manage a team of designers. Operations Impact: This role has a significant impact on the company's ability to deliver high-quality digital products and client solutions. Effective UX operations directly contribute to client satisfaction, product adoption, revenue generation, and the overall reputation of UXBERT Labs and Supertech Group.

Growth Opportunities:

• Leadership Expansion: Potential to expand leadership responsibilities, overseeing larger design teams or multiple design functions within the Supertech Group.
• Strategic Influence: Opportunity to shape the company's overall design strategy and operational methodologies, influencing product roadmaps and business direction.
• Specialization: Deepen expertise in specific areas such as design system architecture, user research leadership, or digital transformation strategy.
• Cross-Disciplinary Learning: Gain exposure to event ticketing and esports industries, broadening understanding of different market operations and user needs.

📝 Enhancement Note: This role offers a clear path for career advancement into executive-level design leadership or broader operational management roles. The focus on high-impact projects and strategic influence provides significant opportunities for professional growth and skill diversification within the operations domain.

🌐 Work Environment

Office Type: While the role is fully remote, the description implies a professional, client-facing agency environment. The company works with major brands, necessitating a high standard of professionalism and operational rigor. Office Location(s): The company operates internationally, with a strong presence in the GCC and a need for collaboration with teams based in the UK and Europe. The remote nature allows for a global talent pool.

Workspace Context:

• Remote Collaboration Tools: Expect extensive use of collaboration platforms (e.g., Slack, Microsoft Teams, Zoom) and project management tools to facilitate communication and workflow across distributed teams.
• Digital Design Ecosystem: Access to and expectation of proficiency in a range of digital design tools and prototyping software is standard.
• Client Interaction: Opportunities to engage directly with clients, requiring a professional and polished remote presentation style.

Work Schedule:

• Standard full-time hours, with flexibility to adapt to different time zones for international collaboration. The remote setup emphasizes results and output over strict adherence to a fixed schedule, aligning with modern operational flexibility.

📝 Enhancement Note: The remote work environment requires strong self-management skills and proficiency with digital collaboration tools. The company's focus on international clients and projects means that adaptability to different time zones and communication styles is a key aspect of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience, qualifications, and alignment with the role's operational demands.
• Hiring Manager Interview: Discussion focused on leadership experience, strategic approach to UX operations, team management philosophy, and understanding of design systems.
• Portfolio Presentation & Case Study: A dedicated session where candidates present their portfolio, detailing specific case studies that demonstrate their design leadership, process improvements, and impact on business/operations.
• Cross-Functional Interviews: Meetings with key stakeholders from Product, Engineering, and Strategy teams to evaluate collaboration skills and ability to integrate design into broader operational workflows.
• Final Interview: Conversation with senior leadership to assess cultural fit, long-term vision, and strategic alignment with the company's growth objectives.

Portfolio Review Tips:

• Highlight Leadership: Clearly articulate your role in managing teams, defining strategy, and making key operational decisions within your case studies.
• Showcase Process Improvement: Detail specific examples of how you've optimized design workflows, implemented new methodologies, or improved team efficiency. Quantify the impact where possible.
• Demonstrate Design System Architecture: If applicable, clearly explain the structure, governance, and benefits of design systems you've built or managed.
• Quantify Impact: Whenever possible, use metrics (e.g., conversion rates, user satisfaction scores, time-to-market improvements, team productivity gains) to demonstrate the tangible results of your work.
• Tell a Story: Structure your case studies to clearly outline the problem, your approach (including operational considerations), the solution, and the outcome.

Challenge Preparation:

• Be prepared to discuss your approach to common UX challenges, such as designing for complex user flows, integrating AI into user experiences, or leading design through periods of rapid change.
• Practice articulating your design rationale and how it supports business and operational goals.
• Consider how you would approach building or scaling a design system within a growing agency environment.

📝 Enhancement Note: The interview process is designed to assess not only design skill but also leadership, strategic thinking, and operational management capabilities. A well-prepared portfolio presentation that highlights process optimization and measurable impact will be crucial for success. This is a key differentiator for operations-focused candidates.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, ProtoPie (expected proficiency in at least one primary tool, familiarity with others is a plus).
• User Research & Testing: UserTesting.com, Maze, Lookback, Hotjar, Google Analytics, survey tools (e.g., SurveyMonkey, Typeform).
• Collaboration & Project Management: Slack, Microsoft Teams, Jira, Confluence, Asana, Trello, Miro.

Analytics & Reporting:

• Google Analytics, Amplitude, Mixpanel, Tableau, Power BI (ability to interpret data and inform design decisions).

CRM & Automation:

• While not directly managing CRM/automation, understanding how UX interfaces with these systems (e.g., Salesforce, HubSpot) for sales and marketing operations is beneficial.

📝 Enhancement Note: Proficiency with modern collaboration and design tools is essential for effective remote operations. The ability to leverage analytics tools to inform design strategies and measure operational impact is also highly valued in this role.

👥 Team Culture & Values

Operations Values:

• Design Excellence: A commitment to producing high-quality, user-centered, and aesthetically pleasing designs.
• User Advocacy: Prioritizing user needs and ensuring their voice is represented in all design decisions and operational processes.
• Collaboration & Teamwork: Fostering a supportive and communicative environment where team members work together to achieve common goals and share knowledge.
• Innovation & Creativity: Encouraging new ideas, experimentation, and pushing the boundaries of digital experience design.
• Data-Informed Decision Making: Utilizing research and analytics to guide design choices and measure the effectiveness of solutions.
• Efficiency & Scalability: Building robust design systems and processes that can scale with the company's growth and client demands.

Collaboration Style:

• Cross-Functional Integration: Working seamlessly with Product, Engineering, AI, and Strategy teams, ensuring design is an integral part of the development lifecycle.
• Open Communication: Encouraging transparency, constructive feedback, and knowledge sharing among team members and stakeholders.
• Client-Centricity: Maintaining a strong focus on client needs and objectives, ensuring design solutions deliver value and meet expectations.

📝 Enhancement Note: The culture values both creative output and operational rigor. Expect a collaborative environment where designers are expected to be proactive, data-informed, and adept at working across different disciplines to achieve impactful results.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Distributed Teams: Effectively leading and motivating a remote UX team, ensuring consistent performance and engagement across different locations and time zones.
• Balancing Client Demands with Design Standards: Navigating client expectations and project constraints while upholding design quality and adhering to established design systems and operational best practices.
• Driving Digital Transformation: Leading design efforts for complex, large-scale projects that require significant change management and cross-departmental alignment.
• Staying Ahead of Design Trends and Technology: Continuously learning and adapting to new tools, methodologies, and emerging technologies in the rapidly evolving UX landscape.

Learning & Development Opportunities:

• Leadership Training: Access to programs focused on enhancing management, coaching, and strategic leadership skills.
• Industry Conferences & Workshops: Opportunities to attend leading UX and design operations conferences to stay current with best practices and network with peers.
• Mentorship Programs: Potential to be mentored by senior leaders within Supertech Group or to mentor junior designers, fostering professional growth.
• Exposure to Diverse Industries: Working with clients in various sectors provides broad experience and insight into different market operations and user behaviors.

📝 Enhancement Note: This role presents significant opportunities for professional growth by tackling complex challenges in a dynamic agency environment. The continuous learning aspect is crucial for maintaining relevance and effectiveness in the fast-paced world of digital design and operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy for building and scaling a design system. What are the key components and governance structures you would implement to ensure operational efficiency and consistency?"
• "How do you approach mentoring and developing a UX design team, particularly in a remote setting? Provide examples of how you've fostered growth and performance."
• "Walk us through a complex digital transformation project you led from a UX perspective. What were the key challenges, your strategic approach, and the measurable outcomes?"
• "How do you ensure that design operations are tightly integrated with product development and business objectives? Describe your collaboration process with Product Managers and Engineers."
• "What metrics do you use to measure the success and impact of UX design initiatives and your team's performance? How do you use this data to drive improvements?"

Company & Culture Questions:

• "How do you see your role contributing to UXBERT Labs' mission of delivering exceptional digital experiences to major brands?"
• "Describe a time you had to advocate for user needs or design principles against strong internal or client resistance. What was your strategy and the outcome?"
• "What are your expectations for collaboration within a cross-functional team (Strategy, Product, AI, Dev) and how do you foster a positive design culture?"

Portfolio Presentation Strategy:

• Focus on Leadership & Process: Select case studies that prominently feature your leadership, strategic decision-making, and any process improvements or design system work.
• Quantify Impact: Clearly present metrics that demonstrate the business or user impact of your design solutions and operational improvements.
• Explain Your Role: Be explicit about your contributions, especially in team management and architectural aspects.
• Structure for Clarity: Organize your presentation logically, covering the problem, your process (including operational considerations), the solution, and the results.
• Prepare for Q&A: Anticipate questions about your design choices, leadership style, and approach to specific operational challenges.

📝 Enhancement Note: Preparation should focus on articulating not just design solutions but also the strategic and operational thinking behind them. Demonstrating an understanding of how design functions within broader business objectives and team dynamics will be key.

📌 Application Steps

To apply for this operations position:

• Submit your comprehensive resume and a link to your online portfolio through the provided application portal.
• Portfolio Customization: Tailor your portfolio to highlight your experience in managing design teams, building design systems, and improving design operational workflows. Select case studies that best showcase your leadership and strategic impact.
• Resume Optimization: Ensure your resume clearly articulates your years of experience, specific leadership responsibilities, and achievements in UX/UI design and operations management. Use keywords relevant to design leadership, team management, and process optimization.
• Company Research: Familiarize yourself with UXBERT Labs' client work and the broader Supertech Group's portfolio to understand their market position and operational focus.
• Prepare for Presentation: Be ready to present 2-3 key portfolio pieces that demonstrate your design leadership, system architecture capabilities, and ability to drive operational excellence within a design function.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.