User Experience (UX) / User Interface (UI) Lead

TechFlow, Inc.
Full_time

πŸ“ Job Overview

Job Title: User Experience (UX) / User Interface (UI) Lead
Company: TechFlow, Inc.
Location: Arlington, Virginia, United States
Job Type: FULL_TIME
Category: User Experience / User Interface Design (UX/UI)
Date Posted: 2025-10-24
Experience Level: 7+ Years
Remote Status: Hybrid (with occasional on-site client support in Washington D.C.)

πŸš€ Role Summary

  • Lead the design and development of user-centered digital experiences for federal IT portfolio management systems, focusing on intuitive workflows and engagement.
  • Translate complex functional and business requirements into elegant user flows, wireframes, mockups, and interactive prototypes.
  • Champion user needs through comprehensive user research, ideation sessions, and rigorous usability testing.
  • Drive the adoption of modern design best practices, ensuring seamless, engaging, and accessible digital interactions for federal clients.
  • Collaborate closely with product owners, developers, and stakeholders to champion the client's product vision and achieve system objectives.

πŸ“ Enhancement Note: This role is critical for enhancing the usability and effectiveness of federal IT portfolio management systems. The emphasis on user-centered design, accessibility (Section 508), and data-driven iteration highlights the strategic importance of UX/UI in government technology modernization. The hybrid nature with on-site client support suggests a need for strong client-facing and stakeholder management skills.

πŸ“ˆ Primary Responsibilities

  • Spearhead the design and development of user-centered digital experiences tailored for federal IT portfolio management systems within the CPIC PMO.
  • Convert intricate functional and business requirements into intuitive user flows, wireframes, mockups, and interactive prototypes that clearly articulate the product vision.
  • Execute comprehensive user research, including interviews and usability testing, to deeply understand user needs, identify pain points, and uncover opportunities for enhancement.
  • Foster strong collaboration with product owners, developers, and key stakeholders to ensure design concepts are perfectly aligned with the customer’s product vision and overarching system objectives.
  • Establish and maintain robust design standards, comprehensive style guides, and reusable pattern libraries to guarantee consistency, scalability, and efficiency across all applications.
  • Diligently apply accessibility standards (Section 508/WCAG) and usability best practices to ensure all designs meet federal compliance mandates and promote inclusive design principles.
  • Leverage data-driven insights and direct user feedback to continuously iterate on designs, thereby enhancing the overall user experience and system effectiveness.
  • Provide essential design assets, detailed specifications, and crucial guidance to Agile development teams throughout each sprint cycle.
  • Confidently present design concepts and interactive prototypes to leadership, stakeholders, and the customer for formal review and approval.
  • Proactively stay informed about the latest industry trends, cutting-edge design tools, and emerging technologies to continuously refine and elevate user experience strategies.

πŸ“ Enhancement Note: The responsibilities emphasize a full-cycle UX/UI leadership role: from strategic planning and research to detailed design execution and stakeholder management. Direct involvement with federal IT systems and Section 508 compliance is a key differentiator, requiring specialized knowledge beyond standard UX/UI practices.

πŸŽ“ Skills & Qualifications

Education:

  • Bachelor’s degree in Human-Computer Interaction (HCI), Graphic Design, Information Technology, or a closely related field.
  • A Master’s degree in a relevant discipline is strongly preferred, indicating a desire for advanced theoretical and practical knowledge.

Experience:

  • A minimum of 7 years of progressive experience specifically in UX/UI design, with a significant portion dedicated to enterprise web applications or federal digital services.
  • Demonstrated success in translating complex user and system requirements into elegant, intuitive, and effective design solutions.

Required Skills:

  • UX/UI Design Leadership: Proven ability to lead design initiatives from concept to completion, guiding teams and projects effectively.
  • Design & Prototyping Tools: High proficiency with industry-standard design and prototyping software, including but not limited to Figma, Adobe XD, Sketch, and InVision.
  • User Research & Testing: Expertise in conducting user research methodologies, usability testing, and analyzing findings to inform design decisions.
  • Accessibility Standards: Strong, practical understanding of accessibility standards such as Section 508 and WCAG, with a proven track record of designing for compliance.
  • Agile Development Collaboration: Familiarity and experience working within Agile software development environments and collaborating effectively with cross-functional teams.
  • Communication & Presentation: Exceptional verbal and written communication skills, with a demonstrated ability to present design rationale clearly and persuasively to diverse audiences (technical and non-technical).
  • Wireframing & Mockups: Mastery in creating detailed wireframes and high-fidelity mockups that effectively communicate design intent.
  • Prototyping: Skill in developing interactive prototypes to simulate user flows and test design concepts.

Preferred Skills:

  • Federal IT Systems Experience: Prior experience supporting federal IT systems or contributing to government digital transformation initiatives is highly desirable.
  • Data Analysis for Design: Experience using data analytics to inform and validate design decisions, demonstrating a data-driven approach.
  • Design Systems: Experience developing and managing design systems, style guides, and pattern libraries for enterprise applications.
  • UI/UX Strategy: Ability to contribute to high-level UX/UI strategy, aligning design efforts with broader business and mission objectives.

πŸ“ Enhancement Note: The requirement for 7+ years of experience and a preferred Master's degree suggests this is a senior-level leadership role. The emphasis on federal IT systems and Section 508 compliance points to a niche specialization within UX/UI design. Proficiency in specific design tools like Figma and Adobe XD is crucial for immediate impact.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Comprehensive Case Studies: Showcase at least 3-4 detailed case studies demonstrating your end-to-end UX/UI design process for complex web applications or digital services.
  • Problem/Solution Focus: Each case study must clearly articulate the user problem or business challenge, your design approach, the solutions developed (wireframes, mockups, prototypes), and the impact of your work.
  • Metrics & Outcomes: Quantify the impact of your designs whenever possible, using metrics related to user satisfaction, task completion rates, efficiency gains, or adoption.
  • Accessibility Integration: Include examples or descriptions of how you incorporated accessibility (Section 508/WCAG) principles into your design process and final deliverables.
  • Tool Proficiency Demonstration: Visually represent your proficiency with key design tools (e.g., Figma, Adobe XD, Sketch) through the quality and complexity of your presented artifacts.

Process Documentation:

  • User-Centric Workflow Design: Demonstrate experience in mapping out and optimizing user journeys and workflows for enterprise-level applications.
  • Iterative Design & Testing: Provide evidence of design iterations based on user feedback, usability testing results, and A/B testing outcomes.
  • System Integration Awareness: Highlight an understanding of how UX/UI designs integrate with underlying system architectures and development processes, particularly in complex federal IT environments.
  • Style Guide & Pattern Library Development: Showcase examples of style guides or pattern libraries you have contributed to or created, emphasizing consistency and scalability.

πŸ“ Enhancement Note: For a Lead role, a portfolio is paramount. It should not just display finished products but the strategic thinking, problem-solving methodology, and collaborative process behind them. Specifically, demonstrating experience with federal requirements like Section 508 and the ability to manage design systems for complex applications will be key differentiators.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Based on industry benchmarks for a UX/UI Lead with 7+ years of experience in the Washington D.C. metropolitan area, a competitive salary range is estimated between $130,000 - $170,000 annually. This estimate accounts for the specialized skills in federal IT, accessibility compliance, and leadership responsibilities.

Benefits:

  • Employee Stock Ownership Plan (ESOP): Opportunity to be an employee-owner with annual employer contributions (per plan guidelines), fostering a sense of shared success and long-term commitment.
  • 401k Plan: Comprehensive retirement savings plan with a Roth option.
  • Employer Match: Eligibility for an employer match on 401k contributions, significantly boosting retirement savings.
  • Immediate Vesting: All 401k contributions (both employee and employer) are immediately vested, providing full ownership from day one.
  • Paid Time Off (PTO): Generous PTO package to support work-life balance.
  • Holidays: 11 paid holidays per year, ensuring ample time for rest and personal pursuits.
  • Comprehensive Health Plans: Medical, dental, and vision insurance plans designed to cover employee and family needs.
  • Company-Paid Life & AD&D Insurance: Employer-provided life and accidental death & dismemberment insurance coverage.
  • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges.
  • Wellness Resources: Access to resources and programs promoting employee well-being.
  • Company-Paid Training & Development: Investment in professional growth through employer-funded training programs.
  • Voluntary Benefits: Options for additional employee-paid benefits, including:
    • Life & AD&D Insurance for employee, spouse, and children.
    • Short-term and long-term disability insurance (per plan guidelines).
    • Legal Shield and Identity Theft protection plans.
    • Pet Insurance for furry family members.

Working Hours:

  • This is a full-time position, typically expected to align with a standard 40-hour work week.
  • While remote-friendly, the hybrid nature requires flexibility for occasional on-site client support in Washington D.C. and may necessitate adjustments to accommodate project deadlines and team collaboration needs.

πŸ“ Enhancement Note: The inclusion of an ESOP is a significant differentiator, aligning employee interests with company success and offering unique long-term financial benefits. The robust retirement plan with immediate vesting and employer match, coupled with comprehensive health and wellness benefits, makes this a highly attractive package for experienced professionals. The estimate for salary is based on senior UX/UI roles in the DC metro area, considering the federal sector specialization.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology, Government Contracting, Digital Services, Engineering Solutions. TechFlow operates at the intersection of innovative technology and the demanding needs of the federal government, specializing in IT portfolio management, digital transformation, and platform services. Company Size: 100-250 employees. This size suggests a dynamic environment where individual contributions are highly visible and impactful, fostering a culture of accountability and close collaboration, while still offering structured processes. Founded: 1995. With a history dating back to the dot-com revolution, TechFlow brings decades of experience in modernizing business systems for both commercial and federal clients, indicating a stable, experienced, and adaptive organization.

Team Structure:

  • UX/UI Design Team: Likely a dedicated team or a core function within the Digital Services business line, comprising UX/UI designers, researchers, and potentially content strategists. As a Lead, this role will likely oversee or significantly influence this group.
  • Reporting Structure: The UX/UI Lead will likely report to a Director of Digital Services, VP of Engineering, or a similar senior leadership role, with direct influence on project teams.
  • Cross-Functional Collaboration: Expect close collaboration with Product Owners, Project Managers, Federal Clients, Developers (front-end and back-end), Business Analysts, and other technical specialists across TechFlow's business lines (Platform Services, Digital Services, Base Operations, Energy and Mobility Solutions).

Methodology:

  • Data-Driven Design: Emphasis on using user research, analytics, and feedback to inform design decisions and measure impact.
  • Agile & Iterative Development: Integration with Agile methodologies, requiring flexibility, rapid iteration, and continuous feedback loops in the design process.
  • User-Centered Approach: A core philosophy of prioritizing the end-user's needs, experience, and accessibility in all design activities.
  • Innovation & Improvement: A culture that encourages "out-of-the-box thinking" and a drive to "do it better" than what has been done before, fostering continuous process improvement.

Company Website: https://www.techflow.com/

πŸ“ Enhancement Note: TechFlow's history and employee-owned structure suggest a culture that values long-term commitment, innovation, and employee empowerment. The focus on federal government clients implies a need for understanding complex procurement processes, security clearances, and specific regulatory requirements like Section 508. The company's diverse business lines offer opportunities for cross-domain learning and project variety.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Lead position, signifying a senior individual contributor role with significant responsibility for design direction, technical mentorship, and strategic input. It requires not only deep UX/UI expertise but also the ability to guide projects, influence stakeholders, and champion user-centered design principles. Reporting Structure: The UX/UI Lead will likely report to a higher-level manager within the Digital Services or Engineering division. The role involves significant interaction with project managers, product owners, and direct client representatives, often requiring direct communication and presentation of work to senior federal officials. Operations Impact: The UX/UI Lead's impact is direct and critical to the success of federal IT portfolio management systems. By creating intuitive, accessible, and efficient user interfaces, this role directly influences user adoption, productivity, data accuracy, and ultimately, the effectiveness of critical government operations. Improved user experience can lead to reduced training costs, fewer errors, and better decision-making for federal agencies.

Growth Opportunities:

  • Leadership Development: Potential to grow into a Manager or Director of UX/UI Design, overseeing larger teams and strategic design initiatives across multiple projects or business lines.
  • Specialization Expansion: Opportunity to deepen expertise in specific areas such as federal digital services, advanced accessibility consulting, or UX strategy for complex enterprise systems.
  • Cross-Functional Expertise: Gain exposure to other TechFlow business lines (Platform Services, Energy, etc.), potentially leading to roles in product management or strategic consulting focused on technology integration.
  • Client Relationship Management: Develop stronger client-facing skills and potentially move into roles with greater client advisory responsibilities.
  • Continuous Learning: Access to company-paid training and development programs to stay current with evolving UX/UI trends, tools, and federal technology landscape.

πŸ“ Enhancement Note: This Lead role is a significant step for UX/UI professionals looking to gain leadership experience and specialize in the federal sector. The growth path is clearly defined towards management and strategic influence, leveraging the company's employee-ownership model to foster long-term career development.

🌐 Work Environment

Office Type: Hybrid. While the position is primarily remote, there's a requirement for occasional on-site support at client locations in Washington D.C. This indicates a need for flexibility and the ability to transition between remote and in-person work environments. Office Location(s): The primary work location is Arlington, Virginia, but client support will be required in Washington D.C. This suggests proximity to these areas is beneficial for occasional site visits. Workspace Context:

  • Remote Flexibility: Offers the advantage of remote work for daily tasks, promoting work-life balance and reducing commute times.
  • Client-Site Engagement: Occasional visits to federal client sites in Washington D.C. provide opportunities for direct user interaction, stakeholder meetings, and immersive project understanding.
  • Collaborative Tools: Expect a robust technology stack including collaboration platforms (e.g., Slack, Microsoft Teams), project management tools (e.g., Jira), and advanced design software, facilitating seamless remote and hybrid teamwork.
  • Team Interaction: Regular virtual stand-ups, design reviews, and sprint planning sessions will ensure consistent interaction with the design team, development teams, and product stakeholders.

Work Schedule:

  • Standard full-time hours (approximately 40 hours per week) are expected.
  • Flexibility may be required to accommodate client needs, project deadlines, and collaboration across different time zones if applicable, but core hours are generally standard business hours in the Eastern Time Zone.

πŸ“ Enhancement Note: The hybrid model is a key feature, offering the best of both worlds: remote flexibility with the crucial in-person engagement needed for high-stakes federal client work. Candidates should be comfortable with occasional travel to Washington D.C. and adept at managing their time effectively across remote and on-site responsibilities.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess alignment with the core requirements, particularly experience with federal clients, Section 508, and design tool proficiency.
  • Technical Interview: Likely conducted by hiring managers and senior UX/UI team members. Expect in-depth questions about your design process, problem-solving methodologies, experience with specific tools (Figma, Adobe XD), and your approach to user research and usability testing. You may be asked to walk through specific case studies from your portfolio.
  • Portfolio Presentation: A dedicated session where you present selected case studies from your portfolio. This is a critical stage to demonstrate your design thinking, execution, and impact. Be prepared to discuss your rationale, challenges, and outcomes.
  • Stakeholder/Client Interview: Potential interviews with product owners, project managers, or even client representatives to assess your communication skills, ability to collaborate, and understanding of federal IT project environments.
  • Final Interview: May involve senior leadership to discuss cultural fit, long-term career aspirations, and overall alignment with TechFlow's mission and values.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 of your strongest, most relevant projects. Prioritize those that showcase federal IT, complex enterprise applications, or significant user impact and accessibility considerations.
  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you created, and the measurable outcomes or lessons learned. Use visuals effectively but don't let them overshadow the narrative.
  • Highlight Process & Rationale: Emphasize why you made certain design decisions. Show your thought process, how you incorporated user feedback, and how you addressed constraints (technical, budgetary, regulatory).
  • Demonstrate Tool Proficiency: Showcase artifacts created with Figma, Adobe XD, Sketch, or InVision. Be ready to discuss your preferred tools and why.
  • Address Accessibility: Explicitly mention and demonstrate how you incorporated Section 508/WCAG compliance into your designs. This is a critical requirement for federal projects.

Challenge Preparation:

  • Design Exercise: Be prepared for a potential take-home design challenge or an in-interview exercise focused on a simplified problem related to IT portfolio management or a similar federal system. Focus on demonstrating your structured approach, user-centric thinking, and ability to create clear deliverables (e.g., a user flow, a key screen mockup).
  • Scenario-Based Questions: Anticipate questions about how you would handle specific design challenges, stakeholder disagreements, or tight deadlines within an Agile federal project context.
  • Accessibility Scenarios: Prepare to discuss how you would approach designing for users with specific disabilities or how you would audit an existing interface for accessibility compliance.

πŸ“ Enhancement Note: The interview process is designed to thoroughly assess not only design skills but also the crucial ability to operate within the federal contracting space. A strong portfolio that specifically addresses federal requirements (Section 508) and demonstrates practical application of design tools and methodologies will be key.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Highly likely to be a primary tool for UI design, prototyping, and collaboration due to its industry prevalence and collaborative features.
  • Adobe XD: Another strong possibility for UI design and prototyping, offering robust features for creating interactive experiences.
  • Sketch: A widely used tool for UI design, especially in Mac-centric environments, often used in conjunction with other prototyping tools.
  • InVision: Frequently used for prototyping, collaboration, and design handoff, often integrated with Sketch or Figma.
  • Axure RP: May be used by some federal agencies for more complex, high-fidelity prototyping and detailed specifications.

Analytics & Reporting:

  • Google Analytics / Adobe Analytics: Potentially used for understanding user behavior on web applications, though less common for internal enterprise tools unless they have a public-facing component.
  • Jira / Confluence: Essential for Agile project management, bug tracking, and documentation, facilitating seamless collaboration with development teams.
  • Tableau / Power BI: May be used for visualizing user data and performance metrics, though often managed by dedicated analysts.

CRM & Automation:

  • Not directly applicable for UX/UI Lead role: While TechFlow likely uses CRM systems for business operations, the UX/UI Lead's focus will be on the design and development tools rather than CRM platforms themselves. However, understanding how designs integrate with systems that might feed into or pull from CRMs is beneficial.
  • UserVoice / Canny: Platforms for collecting and managing user feedback, which can be valuable input for design iterations.

πŸ“ Enhancement Note: Proficiency in modern design and prototyping tools like Figma, Adobe XD, and Sketch is non-negotiable. Experience with Agile project management tools like Jira is also essential for seamless integration with development teams. Familiarity with user feedback platforms can be a plus.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Innovation & Improvement: A core value of "doing it better" and encouraging "out-of-the-box thinking" drives a culture of continuous improvement and creative problem-solving.
  • Accountability & Responsibility: As an employee-owned company, there's a shared expectation of commitment and accountability from every team member, fostering a sense of ownership over project success.
  • Collaboration & Teamwork: Strong emphasis on cross-functional collaboration across different business lines, encouraging knowledge sharing and collective problem-solving.
  • User-Centricity & Impact: A deep commitment to understanding and serving the user, ensuring that technology solutions deliver tangible value and positive impact, especially for federal missions.
  • Excellence & Quality: A drive to deliver high-quality solutions that meet demanding federal standards, including a focus on usability and accessibility.

Collaboration Style:

  • Cross-Functional Integration: Designers are expected to work closely with product owners, developers, and clients, acting as a bridge between user needs and technical implementation.
  • Open Communication & Feedback: A culture that encourages open dialogue, constructive feedback, and collaborative design reviews to refine solutions.
  • Agile Teamwork: Seamless integration within Agile sprints, requiring proactive communication, quick adaptation, and shared responsibility for sprint goals.
  • Knowledge Sharing: Encouragement to share best practices, design patterns, and learnings across teams and projects, contributing to a collective growth environment.

πŸ“ Enhancement Note: TechFlow's employee-owned structure likely cultivates a strong sense of shared purpose and mutual respect. The emphasis on innovation and doing things "better" suggests a dynamic environment where new ideas are welcomed. For a UX/UI Lead, demonstrating strong collaboration skills and a commitment to user-centered values will be crucial for cultural fit.

⚑ Challenges & Growth Opportunities

Challenges:

  • Translating Complex Federal Requirements: Navigating and translating intricate federal mandates, IT portfolio management complexities, and diverse stakeholder needs into user-friendly designs.
  • Balancing User Needs with Constraints: Effectively advocating for user needs while adhering to strict federal regulations (Section 508), technical limitations, and project timelines.
  • Cross-Functional Alignment: Ensuring consistent design vision and seamless integration across multiple development teams and potentially different federal agencies or departments.
  • Driving Design Adoption: Championing user-centered design principles and new methodologies within a potentially traditional federal IT environment.
  • Hybrid Work Management: Effectively managing collaboration and project continuity in a hybrid work setting, ensuring seamless communication between remote team members and on-site client needs.

Learning & Development Opportunities:

  • Specialized Federal UX Training: Opportunities to deepen expertise in government UX best practices, Section 508 compliance intricacies, and human factors engineering for public sector systems.
  • Advanced Design System Development: Potential to lead the creation or enhancement of comprehensive design systems for large-scale federal applications.
  • Leadership & Mentorship: Formal and informal opportunities to mentor junior designers, lead project teams, and develop strategic leadership skills.
  • Industry Conferences & Certifications: Access to company-funded participation in relevant UX/UI conferences, accessibility workshops, and professional development certifications.
  • Exposure to Diverse Federal Missions: Working on projects for various federal agencies offers insights into different mission-critical domains and the unique challenges within them.

πŸ“ Enhancement Note: The challenges inherent in federal IT projects, especially concerning compliance and complexity, are significant. However, these also present substantial growth opportunities for UX/UI professionals seeking to specialize and make a meaningful impact in public service technology.

πŸ’‘ Interview Preparation

Strategy Questions:

  • Design Process & Rationale: "Walk me through a complex federal project from your portfolio. What was the core problem, how did you approach it, what were the key design decisions, and what was the outcome?" Focus on demonstrating a structured, user-centered, and iterative process.
  • Accessibility Approach: "How do you ensure Section 508 compliance in your designs? Describe a time you had to advocate for accessibility features." Be prepared to discuss specific WCAG guidelines and your practical application.
  • Stakeholder Management: "Describe a situation where you had to gain buy-in from diverse stakeholders with conflicting priorities for a design. How did you navigate that?" Highlight your communication, negotiation, and persuasion skills.
  • Collaboration in Agile: "How do you collaborate with developers and product managers in an Agile environment? What are the common friction points, and how do you address them?" Emphasize your proactive communication and problem-solving.

Company & Culture Questions:

  • TechFlow's Mission: "What interests you about TechFlow's work with federal agencies, and how do your skills align with our mission?" Research TechFlow's specific areas of focus and connect your experience to their objectives.
  • Employee Ownership: "What does being part of an employee-owned company mean to you, and how do you see yourself contributing to that culture?" Express enthusiasm for shared success and accountability.
  • Hybrid Work: "How do you maintain productivity and collaboration in a hybrid work environment, especially when client support is occasionally required on-site?" Discuss your strategies for communication, time management, and remote tool utilization.

Portfolio Presentation Strategy:

  • Focus on Impact: For each project, clearly state the problem, your role, the solution, and the measurable impact or key learnings. Use metrics where possible (e.g., "reduced task completion time by X%", "increased user satisfaction by Y%").
  • Show, Don't Just Tell: Use high-quality visuals of wireframes, mockups, and prototypes. Annotate key design decisions and user flows.
  • Be Concise and Engaging: Aim for 5-10 minutes per case study. Practice your narrative to ensure clarity, conciseness, and enthusiasm. Be prepared for follow-up questions on any aspect of your work.
  • Address Federal Context: If possible, select projects that have elements relevant to government or complex enterprise systems. Explicitly mention how you handled user research, accessibility requirements, or stakeholder engagement in those contexts.

πŸ“ Enhancement Note: The interview process will heavily weigh your ability to demonstrate practical application of UX/UI principles within a federal context, particularly regarding accessibility and complex system design. Your portfolio is your primary tool to showcase this. Be ready to articulate your thought process and the "why" behind your design choices.

πŸ“Œ Application Steps

To apply for this User Experience (UX) / User Interface (UI) Lead position:

  • Submit your application through the Workable platform link provided.
  • Tailor Your Resume: Highlight your 7+ years of UX/UI experience, specifically mentioning experience with federal IT systems, Section 508 compliance, and proficiency in design tools like Figma, Adobe XD, or Sketch. Quantify achievements with metrics whenever possible.
  • Curate Your Portfolio: Select 3-4 strong case studies that demonstrate your end-to-end design process, problem-solving skills, and impact. Ensure at least one case study highlights your experience with accessibility standards or complex enterprise applications. Prepare to walk through these projects clearly and concisely.
  • Prepare for Technical & Behavioral Questions: Review common UX/UI interview questions, focusing on your design process, user research methodologies, accessibility expertise, and collaboration skills. Practice articulating your rationale for design decisions.
  • Research TechFlow: Understand the company's mission, its work with federal clients, and its employee-owned culture. Be ready to articulate why you are a good fit for their specific environment and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Bachelor's degree in a relevant field and 7+ years of experience in UX/UI design are required. Proven ability to translate complex requirements into intuitive design solutions and proficiency with design tools are essential.