User Experience (UX) Engineer (Intern)

📍 Job Overview

Job Title: User Experience (UX) Engineer (Intern) Company: Bask Health Location: Egypt Job Type: Full-Time, Intern Category: User Experience (UX) Design / Engineering Date Posted: 2025-09-26 Experience Level: 0-2 Years (Internship Level) Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on the critical intersection of User Experience (UX) Design and Engineering, emphasizing the creation and refinement of intuitive and aesthetically pleasing software interfaces for a telehealth platform.
• Responsibilities include conducting in-depth user research, designing wireframes and prototypes, and collaborating with a remote team to enhance the software's backbone.
• The position requires a strong understanding of user-centered design principles and familiarity with modern development processes and tools.
• Candidates will contribute to a serverless platform built on Vercel, Next.js, Prisma, and PlanetScale, fostering an entrepreneurial spirit within a growing company.

📝 Enhancement Note: While titled "UX Engineer," the core responsibilities and required skills heavily lean towards UX/UI Design. The "Engineer" aspect likely refers to understanding the technical feasibility and implementation of designs within the specified tech stack. This is an internship-level role, suggesting a focus on learning, contribution, and development within a supportive team environment.

📈 Primary Responsibilities

• Conduct comprehensive user research to deeply understand the target audience, their needs, pain points, and preferences for the telehealth platform.
• Collaborate closely with cross-functional teams, including the CEO, Director of Design, software developers, and product managers, to gather insights and align design strategies for UI rework.
• Design and create detailed wireframes, interactive prototypes, and polished mockups to effectively illustrate new interface concepts and user interactions.
• Evaluate and analyze the existing user interface (UI), identifying specific areas for enhancement and proposing creative, user-friendly solutions to improve overall usability.
• Streamline complex workflows, interactions, and information architecture to simplify the user journey and ensure a seamless experience for telehealth users.
• Ensure all new design elements align with Bask Health's brand identity, core values, and established visual guidelines.
• Plan and conduct usability testing sessions, effectively gathering feedback from users to validate design choices and drive iterative improvements.
• Stay abreast of the latest UX design trends, emerging technologies, and industry best practices to continuously enhance the software's user experience.
• Contribute to the development and maintenance of the serverless platform, ensuring design feasibility with Next.js, Prisma, and PlanetScale.

📝 Enhancement Note: The emphasis on working "directly with the CEO, Director of Design" indicates a high-impact, hands-on role where the intern's contributions will be significant and visible. The responsibility to "lead the rework of our user interface" suggests a project-based ownership for the design phase.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent practical experience in a relevant field such as Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science with a UX focus, or a related discipline.
• While specific degree requirements are not listed, a strong academic foundation in design principles or software engineering is expected.

Experience:

• 0-2 years of experience in User Experience (UX) Design, UI Design, or a similar role, with a focus on digital product design.
• Internship experience in a tech or design-focused environment is highly beneficial.
• Experience with agile development methodologies and cross-functional team collaboration is a plus.

Required Skills:

• Proven work experience as a User Experience Designer, UI Designer, or in a similar capacity, supported by a strong portfolio showcasing successful UX projects.
• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.
• Deep understanding of user-centered design principles, usability heuristics, and accessibility standards (e.g., WCAG).
• Ability to conduct and interpret user research findings to inform design decisions.
• Strong visual design skills with an eye for aesthetics, layout, typography, and color theory.
• Excellent communication and presentation skills, with the ability to articulate design rationale and defend design decisions effectively to technical and non-technical stakeholders.
• Strong problem-solving abilities and a creative mindset, capable of developing innovative solutions to complex design challenges.
• Familiarity with software development processes and an understanding of technical constraints and feasibility.

Preferred Skills:

• Experience with front-end development concepts (HTML, CSS, JavaScript) to better understand implementation details.
• Familiarity with serverless architectures and specific technologies like Next.js, Prisma, or PlanetScale.
• Experience in the healthcare or telehealth industry.
• A proactive, entrepreneurial spirit and a desire to contribute to a fast-paced startup environment.
• Experience with A/B testing and data analysis to validate design effectiveness.

📝 Enhancement Note: The "Engineer" in the title, coupled with the tech stack mentions (Vercel, Next.js, Prisma, PlanetScale), suggests that candidates with a basic understanding of how designs translate into code will be highly valued. While not a coding role, an awareness of front-end development principles will be advantageous for effective collaboration with engineers.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio that clearly demonstrates your UX/UI design process, problem-solving approach, and design thinking.
• Showcase at least 2-3 comprehensive case studies detailing projects from initial research and ideation through to final design and (if applicable) user testing outcomes.
• Highlight your ability to create intuitive user flows, wireframes, interactive prototypes, and high-fidelity mockups.
• Projects should ideally demonstrate an understanding of user needs, business objectives, and technical considerations.
• Include examples of how you have iterated on designs based on feedback or testing.

Process Documentation:

• For each portfolio project, be prepared to articulate your design process, including:
  • User research methodologies employed (e.g., interviews, surveys, persona development).
  • Ideation and concept development techniques.
  • Wireframing and prototyping tools and methods used.
  • Usability testing plans and analysis of results.
  • Collaboration with developers and stakeholders.
  • How you addressed specific design challenges and achieved desired outcomes.

📝 Enhancement Note: Given this is an internship, the portfolio should emphasize the candidate's learning potential, process, and foundational understanding, rather than solely relying on extensive professional experience. The ability to articulate the "why" behind design decisions is crucial.

💵 Compensation & Benefits

Salary Range:

• As this is an internship role in Egypt, compensation will likely be in line with local internship market rates for UX/UI design positions. Based on industry benchmarks and cost of living in Egypt, an estimated range for a UX Engineer/Designer Intern could be between EGP 3,000 to EGP 7,000 per month, depending on the intern's skill level, the duration of the internship, and the specific responsibilities.
• 📝 Enhancement Note: This is an estimated range based on general internship compensation trends in Egypt for tech/design roles. Actual compensation will be determined by Bask Health and may vary based on the intern's qualifications, the program's structure, and the company's compensation policies.

Benefits:

• Hands-on experience working on a real-world telehealth platform with a focus on user experience.
• Opportunity to work directly with senior leadership, including the CEO and Director of Design.
• Exposure to modern tech stack: Vercel, Next.js, Prisma, PlanetScale.
• Remote work flexibility, allowing for a better work-life balance.
• Potential for mentorship from experienced design and engineering professionals.
• Opportunity to contribute significantly to a growing startup and gain valuable professional development.
• Potential for future full-time employment opportunities based on performance.

Working Hours:

• This is a full-time internship, typically requiring approximately 40 hours per week.
• The remote nature of the role allows for some flexibility in scheduling, provided core collaboration hours are met.

📝 Enhancement Note: Specific benefits beyond professional development and remote work flexibility are not detailed. Interns often receive stipends rather than traditional employee benefits.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Telehealth) Company Size: Small to Medium (likely early-stage startup, given the description and remote-first approach). Bask Health appears to be a relatively new venture, focusing on building its core infrastructure. Founded: Specific founding date not provided, but the emphasis on building software infrastructure suggests a company in its growth or foundational phase.

Team Structure:

• Highly collaborative, cross-functional team environment, working remotely.
• Direct interaction with senior leadership (CEO, Director of Design), indicating a flat hierarchy and significant exposure opportunities.
• Focus on entrepreneurial spirit, suggesting a culture that values initiative, innovation, and proactive problem-solving.
• The team comprises software engineers and design professionals working together to build a robust telehealth platform.

Methodology:

• Agile and iterative development approach, common in startup environments.
• Emphasis on user-centered design and data-driven decision-making through user research and testing.
• Utilization of modern, serverless technologies for efficient development and scalability.
• Focus on building a powerful yet user-friendly multi-tenant application.

Company Website: bask.health

• 📝 Enhancement Note: The website provides a clearer picture of Bask Health's mission to offer accessible mental wellness support through technology. This context is crucial for UX designers aiming to understand the user base and the impact of their work.

📈 Career & Growth Analysis

Operations Career Level: Internship (0-2 years experience)

• This role is designed for individuals early in their UX/UI design career, offering a foundational experience in a tech startup environment. It's an opportunity to learn, contribute, and build a professional portfolio.

Reporting Structure:

• The intern will report directly to the Director of Design and work closely with the CEO. This close proximity to leadership provides excellent mentorship and learning opportunities.

Operations Impact:

• The UX Engineer/Designer (Intern) will have a direct impact on the usability, intuitiveness, and aesthetic appeal of Bask Health's core telehealth software. By improving the user interface, they will contribute to better user adoption, satisfaction, and potentially the overall success of the platform in delivering mental wellness services.

Growth Opportunities:

• Skill Development: Deepen expertise in UX/UI design principles, user research methodologies, prototyping tools, and usability testing. Gain practical experience with modern web development stacks (Next.js, Prisma).
• Industry Exposure: Learn about the intricacies of the telehealth and mental wellness technology sectors.
• Professional Networking: Build relationships with founders and senior team members in a startup environment.
• Portfolio Enhancement: Develop compelling case studies for future job applications.
• Potential for Future Employment: Successful interns may be considered for full-time roles as Bask Health continues to scale.

📝 Enhancement Note: The internship structure implies a focus on learning and development. Growth will be measured by the intern's ability to absorb new information, apply design principles, and contribute effectively to team projects.

🌐 Work Environment

Office Type: Fully Remote. This offers significant flexibility and the ability to work from anywhere within Egypt. Office Location(s): Egypt. The remote nature means candidates based anywhere in Egypt can apply.

Workspace Context:

• A distributed, remote team environment that relies heavily on digital collaboration tools.
• Emphasis on asynchronous communication, with scheduled synchronous meetings for key discussions and brainstorming.
• Access to modern collaboration platforms and design tools as part of the remote setup.
• The culture encourages initiative and independent work, supported by team collaboration.

Work Schedule:

• Full-time commitment, approximately 40 hours per week.
• While core working hours might exist for team synchronization, the remote nature often allows for some flexibility in structuring the workday.

📝 Enhancement Note: Successful remote work requires strong self-discipline, time management, and proactive communication skills. Candidates should be comfortable working independently and leveraging digital tools for collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio to assess qualifications and fit.
• Portfolio Presentation/Discussion: You will likely be asked to walk through selected projects from your portfolio, explaining your process, design decisions, and outcomes.
• Technical/Design Challenge: A potential take-home assignment or an in-interview design exercise to evaluate your problem-solving skills and design approach.
• Behavioral/Cultural Fit Interview: Discussion with the CEO and/or Director of Design to assess your communication skills, entrepreneurial spirit, and alignment with Bask Health's values.
• Final Interview: May involve further discussions about your contributions and expectations for the internship.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a clear story: the problem, your process, your solution, and the impact (or intended impact).
• Process Over Polish: For an internship, demonstrating your thought process, research, and iteration is more critical than a perfectly polished final output.
• Tool Proficiency: Clearly state the tools you used for each project (e.g., Figma for wireframing and prototyping, Adobe XD for mockups).
• Quantify When Possible: Even for intern projects, try to mention any metrics or user feedback that informed your design or validated its success.
• Tailor to Bask Health: If possible, subtly highlight projects or experiences that align with healthcare, user empathy, or building foundational products.

Challenge Preparation:

• Be prepared for design challenges that might involve improving a specific user flow or creating a new feature concept for a telehealth app.
• Focus on clearly articulating your assumptions, research approach, and design rationale during the challenge.
• Practice time management to complete the challenge within the given timeframe.
• Be ready to present and defend your design choices, similar to a portfolio review.

📝 Enhancement Note: The emphasis on working with founders means interviewers will be looking for passion, a growth mindset, and the ability to adapt quickly in a startup environment.

🛠 Tools & Technology Stack

Primary Tools (for UX/UI Design):

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency in at least one is required).
• User Research: Tools like Typeform, Google Forms, or specialized platforms for surveys and feedback collection.
• Collaboration: Slack, Zoom, Google Workspace (Docs, Sheets, Meet) for communication and teamwork.

Analytics & Reporting (Familiarity is a plus):

• Tools for understanding user behavior on digital platforms (e.g., Google Analytics, Hotjar, Mixpanel).

CRM & Automation (Awareness is beneficial):

• Understanding how user data and feedback might be managed within a CRM or how workflows can be automated.

Underlying Platform Technologies (Awareness is beneficial):

• Frontend Framework: Next.js
• Backend/Database: Prisma, PlanetScale
• Deployment: Vercel
• 📝 Enhancement Note: While this is a design role, familiarity with or a willingness to learn about these specific technologies will allow for more effective collaboration with the engineering team and a better understanding of design constraints and possibilities.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount in designing effective telehealth solutions.
• Innovation & Entrepreneurship: A culture that encourages new ideas, taking initiative, and contributing to growth in a startup environment.
• Collaboration: Strong emphasis on teamwork and open communication across remote teams and disciplines.
• Efficiency & Agility: Utilizing modern technologies and agile methodologies to build and iterate quickly.
• Impact-Driven: A focus on creating solutions that genuinely improve user well-being and contribute to the company's mission.

Collaboration Style:

• Remote-First: Communication is primarily digital, relying on tools like Slack and Zoom.
• Asynchronous Communication: Expect a mix of real-time meetings and asynchronous updates to accommodate different schedules and time zones.
• Cross-Functional: Close collaboration between design, engineering, and leadership is essential for product development.
• Open Feedback: A culture that likely encourages constructive feedback to drive continuous improvement in both product and processes.

📝 Enhancement Note: The "entrepreneurial spirit" mentioned suggests a proactive and self-motivated team culture where individuals are encouraged to take ownership and contribute beyond their immediate role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing a user interface for a powerful, multi-tenant telehealth platform that is also intuitive and easy to use for diverse users.
• Remote Collaboration: Effectively collaborating and communicating design ideas within a fully remote team environment.
• Startup Pace: Adapting to the fast-paced, often ambiguous nature of a startup environment, requiring flexibility and quick learning.
• Technical Constraints: Understanding and working within the technical limitations and possibilities of the specified tech stack (Next.js, Prisma, etc.).

Learning & Development Opportunities:

• Mentorship: Direct guidance from experienced professionals, including the CEO and Director of Design.
• Skill Specialization: Deepen expertise in UX research, interaction design, and UI prototyping.
• Industry Insight: Gain valuable knowledge about the telehealth and mental wellness tech sectors.
• Portfolio Building: Develop professional-grade case studies that can significantly boost future career prospects.
• Technology Exposure: Familiarize yourself with modern web development technologies and serverless architectures.

📝 Enhancement Note: This internship offers a unique opportunity to learn by doing in a high-growth startup, tackling real-world design challenges with direct leadership exposure.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss your design process in detail for each portfolio project. Focus on the "why" behind your decisions.
• Expect questions about how you approach user research, identify user needs, and translate them into design solutions.
• Anticipate questions about how you handle feedback, especially critical feedback, and how you iterate on designs.
• Be ready to articulate your understanding of user-centered design principles and accessibility standards.

Company & Culture Questions:

• Research Bask Health's mission, vision, and target audience thoroughly. Understand the importance of mental wellness technology.
• Be prepared to discuss why you are interested in working for a startup and what "entrepreneurial spirit" means to you.
• Discuss how you approach collaboration in a remote environment and what makes a successful remote team.
• Understand the role of UX/UI design in a company like Bask Health and its impact on user adoption and satisfaction.

Portfolio Presentation Strategy:

• Selectivity: Choose 2-3 of your strongest, most relevant projects.
• Narrative: Structure each project as a story – problem, process, solution, results.
• Visuals: Use clear visuals (wireframes, mockups, prototypes) to illustrate your points.
• Process Focus: Emphasize your design thinking, research methods, and iteration stages.
• Conciseness: Be mindful of time; get straight to the point and highlight key contributions.
• Tool Demonstration: Be ready to briefly explain which tools you used and why.

📝 Enhancement Note: Interviewers will be assessing your ability to think critically, communicate effectively, and demonstrate a genuine passion for UX/UI design and Bask Health's mission.

📌 Application Steps

To apply for this User Experience (UX) Engineer (Intern) position:

• Submit Your Application: Apply directly through the provided Workable link. Ensure your resume is up-to-date.
• Curate Your Portfolio: Select your strongest 2-3 UX/UI design projects. Prepare to clearly articulate your design process, research, problem-solving, and outcomes for each. Ensure your portfolio is easily accessible (e.g., via a link to your website or a PDF).
• Tailor Your Resume: Highlight relevant skills such as UX/UI design, user research, prototyping tools (Figma, Sketch, Adobe XD), user-centered design principles, and any experience with remote collaboration or the tech/healthcare industry.
• Research Bask Health: Understand their mission, values, and the telehealth platform they are building. Prepare to articulate why you are a good fit for their culture and goals.
• Practice Your Presentation: Rehearse walking through your portfolio projects and answering potential interview questions, focusing on clarity, conciseness, and demonstrating your design thinking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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