(USA) Senior Manager, UX Design - Associate Experiences
📍 Job Overview
Job Title: Senior Manager, UX Design - Associate Experiences Company: Walmart Location: Sunnyvale, CA Job Type: FULL_TIME Category: UX Design / Product Design Management Date Posted: October 2, 2025 Experience Level: 10+ Years Professional Experience, 5+ Years Management Experience Remote Status: On-site (5 days a week)
🚀 Role Summary
- Lead the design vision and strategic execution for Walmart's critical enterprise-facing tools, impacting store associates and delivery drivers.
- Drive operational excellence by overseeing multiple UX initiatives, ensuring timely delivery and measurable business impact.
- Foster a high-performing design team through effective mentorship, coaching, and career development, cultivating a culture of innovation and belonging.
- Influence product direction and alignment across Product, Engineering, Operations, and Business stakeholders by advocating for associate needs and user insights.
- Define and implement best practices in interaction design, usability, and accessibility across diverse enterprise platforms.
📝 Enhancement Note: This role is categorized under UX Design/Product Design Management due to the explicit focus on leading a design team, setting design strategy, and overseeing product development from a user experience perspective. The emphasis on enterprise tools and operational impact firmly places it within a strategic operations-adjacent function, critical for enabling frontline associates.
📈 Primary Responsibilities
- Design Leadership & Strategy: Define and drive the User Experience (UX) vision for associate-facing tools and driver applications, ensuring alignment with Walmart's broader enterprise strategic objectives.
- Experience Gap Identification: Proactively identify critical experience gaps within the associate and driver digital ecosystem and translate complex business needs into actionable, user-centered design strategies.
- Best Practice Advocacy: Establish, champion, and enforce best practices in interaction design, usability heuristics, and digital accessibility standards (e.g., WCAG) across all user interfaces and platforms.
- Team Building & Mentorship: Recruit, develop, mentor, and inspire a high-performing team of UX designers, providing clear career growth pathways through targeted coaching, constructive feedback, and challenging stretch assignments.
- Culture Cultivation: Foster an inclusive and collaborative design environment that encourages creativity, continuous learning, psychological safety, and a strong sense of belonging among team members.
- Cross-Functional Partnership: Build and maintain robust relationships with Product Management, Engineering, Operations, and various Business units to collaboratively shape product roadmaps and ensure associate-centricity in all decision-making processes.
- Influence Without Authority: Leverage strong interpersonal and communication skills to influence stakeholders across different functions and geographical locations, driving consensus and facilitating effective execution of design initiatives.
- Operational Oversight: Supervise and manage multiple complex design projects concurrently, ensuring they are delivered on schedule, meet stringent quality standards, and achieve demonstrable, measurable business impact.
- Risk Management & Adaptability: Anticipate potential risks and challenges within project timelines and execution, developing proactive contingency plans while maintaining agility to adapt to evolving project requirements and business priorities.
- Executive Communication: Articulate and advocate for design strategies, user insights, and project outcomes effectively at senior leadership forums, employing data-driven storytelling and clear, confident communication.
- User Advocacy: Act as a primary advocate for the needs, pain points, and aspirations of Walmart's associates and drivers, embedding empathy and user insights into the core of all product development and decision-making processes.
📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, team management, cross-functional collaboration, and direct operational oversight of design initiatives. The emphasis on "operational excellence," "anticipating risks," and "measurable impact" underscores the operational nature of this role, even within a design function, as it directly impacts the efficiency and effectiveness of frontline workers.
🎓 Skills & Qualifications
Education:
- Bachelor's degree in UI/UX Design, Graphic Design, Visual Communication, Product Design, Computer Science, Information Technology, or a closely related field.
- Alternatively, a strong combination of extensive relevant experience may be considered.
Experience:
- 10-12+ years of progressive professional experience in User Experience (UX) Design, Product Design, Interaction Design, or a comparable design discipline.
- 5+ years of direct experience managing, leading, and scaling design teams, with a proven ability to mentor and develop design talent.
- Demonstrated track record of successfully delivering strategic design initiatives that have resulted in measurable business impact, preferably within enterprise software, retail, or logistics environments.
Required Skills:
- Design Leadership & Vision: Ability to define and articulate a compelling UX vision, translate business objectives into design strategies, and lead teams to execute effectively.
- User-Centered Design Expertise: Deep understanding and practical application of user research methodologies, interaction design principles, information architecture, and usability best practices.
- Team Management & Mentorship: Proven experience in building, coaching, and inspiring high-performing design teams, fostering talent development and a positive team culture.
- Cross-Functional Collaboration: Exceptional ability to partner with Product Management, Engineering, Operations, and Business stakeholders, influencing without authority to drive alignment and consensus.
- Strategic Thinking & Problem-Solving: Strong critical thinking skills with a systems-thinking approach to identify complex problems, develop innovative solutions, and shape product roadmaps.
- Communication & Storytelling: Outstanding verbal and written communication skills, with a proven ability to present complex design concepts and user insights clearly and persuasively to executive and cross-functional audiences.
- Operational Acumen: Understanding of project management principles, ability to oversee multiple initiatives, manage timelines, and ensure delivery of measurable business impact.
- Accessibility & Inclusive Design: Knowledge of accessibility standards (e.g., WCAG 2.2 AA) and a commitment to creating inclusive digital experiences for all users.
Preferred Skills:
- Experience in the retail, supply chain, or e-commerce industries, or with large-scale enterprise software solutions.
- Familiarity with localization processes and best practices for designing for global audiences.
- Spanish language proficiency.
- Experience with design certifications (e.g., IDEOU - Foundations in Design Thinking Certificate).
- Experience creating accessible products and services following established accessibility standards.
📝 Enhancement Note: The experience requirements clearly delineate the need for both deep individual contribution expertise (10-12+ years) and significant leadership/management experience (5+ years). The emphasis on "operational excellence," "measurable impact," and "cross-functional influence" suggests that candidates with experience in highly structured, results-oriented environments (common in operations and large enterprises) will be highly regarded.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- Strategic Impact Showcase: Demonstrate a portfolio that clearly articulates the strategic thinking behind design decisions, focusing on how UX initiatives solved business problems and delivered measurable outcomes (e.g., efficiency gains, reduced errors, improved task completion rates).
- Leadership & Team Management Examples: Include case studies or descriptions that highlight your experience in leading design teams, mentoring designers, and fostering a collaborative team environment. Show examples of how you've scaled design capabilities.
- Cross-Functional Collaboration Evidence: Provide examples of projects where you successfully collaborated with Product, Engineering, and Operations teams, illustrating your ability to influence without authority and drive alignment towards shared goals.
- Enterprise/Associate-Focused Projects: Prioritize projects that showcase experience with enterprise tools, internal applications, or systems designed for frontline workers (e.g., store associates, warehouse staff, delivery personnel) to demonstrate relevance to Walmart's needs.
Process Documentation:
- Design Process Methodology: Clearly outline your approach to the end-to-end design process, from initial user research and ideation through to detailed interaction design, prototyping, usability testing, and handover to engineering.
- Accessibility Integration: Demonstrate how accessibility considerations are integrated into your design process from the outset, not as an afterthought, with examples of inclusive design practices.
- Agile/Iterative Development: Showcase experience working within Agile or other iterative development frameworks, highlighting how design adapts to sprints, feedback loops, and evolving requirements.
- Metrics and Measurement Reporting: Illustrate how you track and report on the success of design interventions, using key performance indicators (KPIs) related to user satisfaction, task efficiency, adoption rates, and business impact.
📝 Enhancement Note: For a Senior Manager role, the portfolio is critical for demonstrating strategic thinking, leadership, and impact. The emphasis on "operational excellence," "measurable impact," and "enterprise/associate-focused projects" means the portfolio should go beyond aesthetics to showcase how design drives efficiency and supports business objectives within a large operational context.
💵 Compensation & Benefits
Salary Range: $143,000 - $286,000 Annually
Benefits:
- Performance-Based Incentives: Eligible for incentive awards (annual or quarterly performance bonuses).
- Retirement Savings: 401(k) plan with company match.
- Equity: Stock purchase plan.
- Family Support: Paid maternity leave, paid parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Health & Wellness: Comprehensive health plans (medical, vision, and dental coverage), short-term and long-term disability insurance.
- Financial Security: Company-paid life insurance, adoption and surrogacy expense reimbursement.
- Employee Perks: Company discounts, Military Leave Pay.
- Education: Walmart-paid education benefit program (Live Better U) for eligible associates, covering tuition, books, and fees for various educational levels and certifications.
- Paid Time Off: Paid Time Off (PTO) and/or Paid Sick Leave (PPTO) for vacation, sick leave, holidays, or other purposes, meeting or exceeding local legal requirements.
Working Hours:
- Standard full-time work schedule is assumed to be approximately 40 hours per week.
- While the role is on-site, specific daily hours may offer some flexibility, but core business hours and team collaboration needs will be paramount.
📝 Enhancement Note: The salary range provided is quite broad, typical for senior-level roles where compensation can vary significantly based on the candidate's experience, specific skills, and negotiation. The benefits package is extensive, reflecting Walmart's commitment to employee well-being and financial security, which is a strong draw for experienced professionals. The "operational excellence" aspect of the role suggests that while standard hours apply, proactive problem-solving and project management might necessitate occasional flexibility.
🎯 Team & Company Context
🏢 Company Culture
Industry: Retail / E-commerce / Logistics Company Size: Walmart is one of the largest companies globally, employing millions of associates worldwide. This scale implies a complex organizational structure, extensive resources, and a significant impact on global supply chains and consumer behavior. For operations professionals, this means opportunities to work on large-scale, complex problems with significant visibility and impact. Founded: 1962, by Sam Walton. Walmart's history is rooted in a philosophy of offering low prices, excellent customer service, and efficient operations, which continues to influence its culture and strategic direction.
Team Structure:
- Design Leadership Hierarchy: The Senior Manager will likely report to a Director or VP of UX Design within the Walmart International division or a dedicated Enterprise Applications division.
- Cross-Functional Integration: The role demands deep collaboration with Product Management, Engineering (Software Development), Operations (Store, Warehouse, Logistics, Delivery), and Business stakeholders, forming matrixed project teams.
- Global Reach: Walmart International operates across numerous countries, meaning the UX team may collaborate with or serve diverse user groups and business units globally, requiring cultural sensitivity and adaptability.
Methodology:
- Data-Driven Decision Making: Emphasis on leveraging quantitative and qualitative data, user research insights, and performance metrics to inform design strategies and product decisions.
- Agile & Iterative Development: Likely operates within Agile methodologies, requiring designers to be adaptable, responsive to feedback, and skilled in iterative design and development cycles.
- Systems Thinking & Process Optimization: A strong focus on understanding and improving complex operational workflows through intuitive and efficient digital tools, aiming to optimize associate and driver efficiency.
Company Website: https://corporate.walmart.com/
📝 Enhancement Note: The company context highlights the immense scale and operational complexity of Walmart. This is crucial for operations-minded candidates, as it signifies the potential for significant impact on efficiency, productivity, and the associate experience across a global workforce. The emphasis on data-driven decisions and process optimization aligns perfectly with core operations principles.
📈 Career & Growth Analysis
Operations Career Level: This role represents a senior leadership position within the User Experience design function, specifically focused on enterprise and operational tools. It's a strategic role that bridges the gap between user-centered design principles and the practical, efficiency-driven demands of large-scale operations. Professionals in this position are expected to drive significant change and manage substantial design initiatives.
Reporting Structure: The Senior Manager will report to a higher-level design executive (e.g., Director or VP of UX) and will directly manage a team of UX designers. They will work closely with peers in Product Management, Engineering, and Operations leadership.
Operations Impact: The primary impact of this role is enabling and optimizing the work of Walmart's frontline associates and delivery drivers. By improving the usability, efficiency, and accessibility of enterprise tools, this role directly contributes to:
- Increased Associate Productivity: Streamlining tasks and reducing friction in daily workflows.
- Reduced Operational Costs: Minimizing errors, training time, and support needs through intuitive design.
- Enhanced Associate Experience: Improving job satisfaction and retention by providing effective and user-friendly tools.
- Improved Service Delivery: Ensuring associates have the tools they need to serve customers effectively and drivers can complete deliveries efficiently.
- Driving Innovation: Introducing new digital capabilities that enhance operational performance and competitive advantage.
Growth Opportunities:
- Leadership Advancement: Potential to move into Director or VP-level roles within UX Design, overseeing larger teams and broader strategic portfolios.
- Specialization: Deepen expertise in specific areas like enterprise UX, accessibility, design operations, or domain-specific knowledge (retail, supply chain).
- Cross-Functional Mobility: Opportunities to transition into senior Product Management, Program Management, or operational leadership roles, leveraging their deep understanding of user needs and operational workflows.
- Strategic Influence: Increased involvement in shaping long-term product strategy and digital transformation initiatives for Walmart International.
- Mentorship & Thought Leadership: Opportunity to mentor junior designers, contribute to industry best practices, and potentially speak at conferences.
📝 Enhancement Note: This analysis emphasizes how a UX Design leadership role at Walmart has significant operational implications. It's not just about aesthetics; it's about enabling efficiency and effectiveness for a massive workforce, which is a core objective for any operations function. The growth opportunities highlight a clear path for career progression within a large, complex organization.
🌐 Work Environment
Office Type: This role is based in a corporate office setting designed for collaboration and innovation. Given Walmart's scale, the Sunnyvale office is likely a hub for technology and design talent, fostering a dynamic work environment. Office Location(s): The primary location is Sunnyvale, California, specifically at 640 W California Avenue. This location is likely chosen for its proximity to tech talent and potentially other Walmart operations or innovation centers.
Workspace Context:
- Collaborative Spaces: The office environment will feature collaborative work areas, meeting rooms, and potentially dedicated project spaces to facilitate team interaction and brainstorming sessions.
- Technology & Tools: Access to industry-standard design software, hardware, and potentially advanced prototyping or user research facilities. This role will leverage a robust technology stack to support design and collaboration.
- Team Interaction: Daily interaction with a dedicated design team, as well as frequent collaboration with Product Managers, Engineers, and Operations stakeholders, both locally and potentially remotely across different time zones.
- On-Site Requirement: The job explicitly states "on-site, 5 days a week," indicating a strong preference for in-person collaboration, team cohesion, and direct engagement with the work environment.
Work Schedule:
- A standard full-time work schedule (approximately 40 hours per week) is expected.
- While core hours will be required for team collaboration and operational alignment, there may be some flexibility in daily start/end times, provided work is completed and collaboration needs are met. The on-site requirement suggests a focus on team presence during standard business hours.
📝 Enhancement Note: The emphasis on a 5-day on-site work arrangement is a key differentiator. For roles with operational impact, this often translates to better team cohesion, more spontaneous collaboration, and a deeper connection to the company's physical and operational realities, which can be beneficial for understanding user needs in enterprise settings.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: A recruiter or hiring manager will likely conduct an initial call to assess basic qualifications, experience, and alignment with the role's core responsibilities and company culture.
- Hiring Manager Interview: Deeper dive into leadership experience, strategic thinking, team management philosophy, and approach to operational challenges. Expect questions about managing design teams, driving strategy, and influencing stakeholders.
- Design Team/Peer Interviews: Interviews with other UX designers, potentially Product Managers, and Engineering leads. These will focus on your technical UX skills, collaboration style, problem-solving approach, and ability to integrate into the existing team structure.
- Portfolio Presentation: A critical step where you will present selected case studies from your portfolio. This is your opportunity to showcase your strategic thinking, leadership, problem-solving skills, and impact. Be prepared to discuss the "why" behind your design decisions.
- Executive/Senior Leadership Interview: A final interview with a senior leader (Director/VP) to assess overall fit, strategic alignment, and leadership potential. This may involve discussing your vision for associate experiences at Walmart.
Portfolio Review Tips:
- Curate for Impact: Select 3-4 strong case studies that best demonstrate your leadership, strategic thinking, and impact on operational efficiency or associate experience. Prioritize projects that show your ability to manage teams and influence outcomes.
- Structure Your Narrative: For each case study, clearly articulate the problem, your role, the design process, the solutions, the challenges faced (especially cross-functional or operational ones), and the quantifiable results or measurable impact.
- Highlight Leadership & Process: Explicitly show how you led your team, mentored individuals, and navigated complex cross-functional dynamics. Detail your design process, emphasizing how you integrated user research, accessibility, and operational constraints.
- Quantify Achievements: Wherever possible, use data and metrics to demonstrate the success of your designs. For this role, focus on metrics related to efficiency, task completion, error reduction, adoption rates, and associate satisfaction.
- Tailor to Walmart: Research Walmart's mission, values, and current operational challenges. Frame your case studies to show how your experience is directly relevant to improving associate and driver experiences at Walmart International.
Challenge Preparation:
- Design Strategy Challenge: You might be asked to outline a strategic approach to a hypothetical problem related to associate tools or driver experiences. Focus on defining the problem, identifying key user groups, outlining research methodologies, and proposing a phased design and implementation plan.
- Team Management Scenario: Be prepared to discuss how you would handle team conflicts, motivate underperforming designers, or scale a design team to meet project demands.
- Operational Problem-Solving: You may be presented with a scenario involving an inefficient operational process and asked to conceptualize how UX design could improve it. Focus on understanding the workflow, identifying pain points, and proposing user-centered solutions that drive efficiency.
📝 Enhancement Note: The interview and portfolio review process is heavily geared towards assessing strategic leadership, operational impact, and team management capabilities. Candidates must be prepared to articulate their leadership philosophy, demonstrate how their design process drives business outcomes, and showcase their ability to influence complex organizations.
🛠 Tools & Technology Stack
Primary Tools:
- Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Proficiency in one or more of these is essential for creating wireframes, mockups, and interactive prototypes.
- User Research Platforms: UserTesting.com, Maze, Lookback, Qualtrics for conducting remote and in-person user research, usability testing, and gathering feedback.
- Collaboration & Project Management: Jira, Confluence, Asana, Trello for managing design workflows, tracking project progress, and collaborating with engineering and product teams.
Analytics & Reporting:
- Web/App Analytics: Google Analytics, Adobe Analytics (or similar) for understanding user behavior on digital platforms.
- Data Visualization Tools: Tableau, Power BI, Looker (or similar) for analyzing user data, tracking KPIs, and creating dashboards to communicate insights to stakeholders.
- A/B Testing Tools: Optimizely, VWO, or in-house A/B testing frameworks to validate design hypotheses and optimize user experiences based on data.
CRM & Automation:
- While not directly managing CRM systems, an understanding of how enterprise tools integrate with CRM (e.g., Salesforce, Microsoft Dynamics) or other operational systems (e.g., Warehouse Management Systems, Fleet Management Software) is beneficial for context.
- Familiarity with workflow automation concepts and how UX design can support or enhance automated processes.
📝 Enhancement Note: While this is a UX Design role, the mention of "operational excellence," "enterprise-facing tools," and "logistics/retail" implies that familiarity with tools used in these domains (e.g., specific WMS, fleet management software, or enterprise CRMs) and how UX interfaces with them would be a significant advantage. The emphasis is on how design supports and enhances operational efficiency.
👥 Team Culture & Values
Operations Values:
- Customer Centricity (Associate/Driver Focus): A core value will be deeply understanding and prioritizing the needs, workflows, and challenges of Walmart's associates and drivers to deliver solutions that genuinely improve their work lives.
- Data-Driven Decision Making: A commitment to using data, analytics, and user research to inform design choices, measure impact, and drive continuous improvement in operational processes.
- Efficiency & Optimization: A drive to identify and eliminate inefficiencies, streamline workflows, and create user experiences that are not only intuitive but also highly productive and cost-effective.
- Collaboration & Transparency: Fostering an environment where cross-functional teams work together openly, share information freely, and provide constructive feedback to achieve common goals.
- Innovation & Continuous Improvement: Encouraging a mindset of exploring new solutions, embracing new technologies, and constantly seeking ways to enhance existing processes and user experiences.
Collaboration Style:
- Cross-Functional Partnership: Expect a highly collaborative environment where designers work hand-in-hand with Product Managers, Engineers, Operations experts, and Business Analysts. This involves regular feedback sessions, joint problem-solving, and shared ownership of outcomes.
- Agile & Iterative Feedback: The team likely operates in an Agile framework, meaning collaboration is constant, with frequent check-ins, sprint reviews, and a willingness to iterate based on feedback from users and stakeholders.
- Knowledge Sharing & Best Practices: A culture that encourages sharing insights, learnings, and best practices within the design team and across other departments to elevate the overall quality of work and foster collective growth.
📝 Enhancement Note: The "Operations Values" section is critical here. It emphasizes how design at Walmart is deeply integrated with operational goals. A candidate who understands and can articulate how design contributes to efficiency, data-driven improvements, and associate productivity will resonate strongly.
⚡ Challenges & Growth Opportunities
Challenges:
- Scale and Complexity: Designing for millions of associates across diverse roles and geographies presents immense complexity. Balancing global consistency with local needs and varying technology access will be a significant challenge.
- Legacy Systems & Technical Debt: Enterprise environments often contend with older systems and technical constraints that can limit design possibilities. Navigating these limitations while pushing for innovation will require strategic problem-solving.
- Influencing Diverse Stakeholders: Gaining consensus and alignment across numerous departments (Product, Engineering, Operations, Legal, etc.) with potentially competing priorities requires strong diplomacy and influencing skills.
- Measuring Impact in Operational Settings: Quantifying the direct impact of UX design on complex operational workflows and associate productivity can be challenging, requiring sophisticated measurement strategies.
- Rapid Technological Evolution: Keeping pace with evolving technologies and user expectations while embedded within a large, established organization requires continuous learning and adaptation.
Learning & Development Opportunities:
- Advanced Leadership Training: Access to Walmart's extensive leadership development programs, focusing on strategic thinking, people management, and executive communication.
- Domain Expertise: Deep dive into the intricacies of retail operations, supply chain logistics, and large-scale enterprise software, developing specialized knowledge.
- Accessibility & Inclusive Design: Opportunities to become a subject matter expert in accessibility standards and inclusive design practices, contributing to Walmart's commitment to serving all users.
- Cross-Disciplinary Learning: Exposure to cutting-edge practices in Product Management, Engineering, and Data Science within a leading retail organization.
- Industry Conferences & Certifications: Support for attending relevant UX, design leadership, and operations-focused conferences or pursuing professional certifications.
📝 Enhancement Note: The identified challenges are highly relevant to operations professionals. They highlight the need for resilience, strategic thinking, and the ability to drive change within a large, complex system, which are hallmarks of successful operations leaders.
💡 Interview Preparation
Strategy Questions:
- "How would you define and drive the UX vision for associate-facing tools at Walmart International, considering our global scale and operational needs?" (Focus on strategic alignment, user research, and phased implementation).
- "Describe a time you had to influence stakeholders across Product, Engineering, and Operations to adopt a new design direction. What was your approach, and what was the outcome?" (Highlight influencing skills, data-driven arguments, and collaboration).
- "Imagine an associate in our stores is consistently struggling with a specific task using their handheld device. How would you approach diagnosing the problem, designing a solution, and ensuring its successful adoption across thousands of stores?" (Emphasize user-centered problem-solving, iterative design, and operational considerations).
Company & Culture Questions:
- "What do you know about Walmart's operational challenges, and how do you see UX design contributing to solving them?" (Research Walmart's supply chain, retail operations, and associate experience initiatives).
- "How would you foster a culture of belonging and continuous learning within your UX design team, especially given the on-site requirement?" (Discuss leadership philosophy, team-building strategies, and fostering psychological safety).
- "How do you measure the success and impact of your design initiatives, particularly in terms of operational efficiency and associate productivity?" (Prepare to discuss KPIs, metrics, and ROI calculation related to UX).
Portfolio Presentation Strategy:
- Lead with Strategy, Not Just Pixels: Begin each case study by clearly stating the business problem and the strategic objective. Explain why a particular design approach was chosen.
- Showcase Your Leadership: For each project, explicitly detail your role as a leader, how you managed your team, and how you collaborated with cross-functional partners.
- Quantify Impact: Use concrete numbers and data to demonstrate the success of your designs. For instance, "reduced task completion time by 15%" or "increased adoption of the new tool by 20% within the first quarter."
- Address the "Associate Experience": Frame your case studies to highlight how your work directly improved the lives and productivity of frontline workers, aligning with the core purpose of this role.
- Be Ready for Deep Dives: Anticipate detailed questions about your design process, decision-making rationale, and how you handled challenges.
📝 Enhancement Note: The interview preparation emphasizes strategic thinking, operational impact, and leadership, reflecting the senior nature of the role and its connection to core business operations. Candidates must be ready to discuss not just design execution but also strategic vision and team leadership within a large enterprise context.
📌 Application Steps
To apply for this Senior Manager, UX Design position:
- Submit your application through the provided link on the Walmart careers portal.
- Portfolio Customization: Curate your professional portfolio to prominently feature 3-4 case studies that best demonstrate your experience in leading UX design teams, driving strategic initiatives, and delivering measurable impact on operational efficiency or associate/driver experiences.
- Resume Optimization: Tailor your resume to highlight leadership experience, strategic thinking, cross-functional collaboration, and specific achievements related to enterprise software, operational tools, or large-scale user bases. Incorporate keywords like "UX Strategy," "Design Leadership," "Operational Excellence," "Cross-Functional Influence," and "Associate Experience."
- Interview Preparation: Thoroughly research Walmart's mission, values, and operational landscape. Prepare detailed examples for behavioral questions and practice articulating your leadership philosophy and strategic approach to UX challenges, especially those related to enterprise and operational tools.
- Company & Role Alignment: Clearly articulate in your cover letter or initial communications how your experience and passion align with improving the associate and driver experience at Walmart International, demonstrating an understanding of the operational context.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have 10-12+ years of professional experience in UX or related fields, with at least 5 years managing design teams. Strong critical thinking, communication skills, and a strategic mindset are essential.