UI/UX Product Designer

📍 Job Overview

Job Title: UI/UX Product Designer

Company: OnTheClock LLC

Location: Clinton Township, Michigan (Remote)

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: January 22, 2026

Experience Level: 5-10 Years (Mid-Senior Level)

Remote Status: Hybrid (with remote options for those >50 miles from office)

🚀 Role Summary

• Drive the end-to-end product design lifecycle, encompassing user experience (UX), user interface (UI), user research, workflow design, and the evolution of design systems.

• Conceptualize and execute user-centered design solutions for both web and mobile applications, prioritizing accessibility, clarity, and intuitive usability for workforce management tools.

• Conduct in-depth user research, including interviews and usability testing, to identify user needs, validate design concepts, and continuously optimize workflows for maximum efficiency and user satisfaction.

• Develop and maintain scalable design systems, component libraries, and style guides to ensure design consistency and efficiency across all product touchpoints and marketing collateral.

• Collaborate closely with Product Management, Engineering, Customer Success, and Marketing teams to translate business requirements into seamless, impactful user experiences, contributing directly to product strategy and development.

📝 Enhancement Note: The role specified as "UI/UX Product Designer" with a focus on "workforce management simpler, more intuitive, and more accessible" and "AI to reduce manual effort" aligns strongly with roles in the Product Operations and GTM operations space, particularly in how design directly impacts user adoption, operational efficiency, and the overall customer experience within a SaaS product. The emphasis on workflow simplification and user-centered design for complex tasks like payroll and scheduling positions this role as critical for operational excellence from a user perspective.

📈 Primary Responsibilities

• Product & UX Design Ownership: Lead the design process from concept to delivery, creating high-fidelity mockups, interactive prototypes, and detailed user flows that address complex user needs in time tracking, payroll, scheduling, and reporting.

• User Research & Validation: Execute qualitative and quantitative research methodologies, including user interviews, surveys, and usability testing, to gather insights, identify pain points, and iterate on designs for maximum impact and user adoption.

• Design System Development: Create, manage, and advocate for a comprehensive design system and component library, ensuring brand consistency, scalability, and efficient implementation across all digital products and marketing materials.

• Cross-Functional Partnership: Act as a key liaison between Product, Engineering, Customer Success, and Marketing, facilitating clear communication, translating user needs into actionable design specifications, and supporting A/B testing initiatives.

• AI Integration & Workflow Simplification: Proactively identify opportunities to leverage AI within the product design to automate manual tasks, streamline user workflows, and enhance the overall user experience, particularly in areas like time tracking, payroll preparation, and employee management.

• Data Visualization & Reporting Design: Design clear and insightful dashboards, visualizations, and reports that present complex workforce data in an accessible format for administrators, managers, and employees.

• Marketing & Brand Support: Contribute to marketing efforts by designing campaign graphics, social media assets, advertisements, and other promotional materials, ensuring alignment with brand guidelines and campaign objectives.

📝 Enhancement Note: The responsibilities highlight a strong product-centric approach that directly influences operational efficiency for end-users. The emphasis on "workflow simplification," "AI to reduce manual effort," and designing for "time tracking, payroll workflows, scheduling interfaces" indicates a need for a designer who understands the operational backbone of businesses and can translate that into intuitive digital solutions. This is a key aspect of GTM strategy, ensuring the product is not only functional but also operationally efficient for its users.

🎓 Skills & Qualifications

Education:

Experience:

• Four or more years of dedicated experience in UX, product design, or interaction design, with a proven track record of delivering user-centered solutions.

Required Skills:

• Core UX Deliverables: Strong fluency in creating user flows, wireframes, mockups, and interactive prototypes.

• User Research: Proven experience conducting user interviews, usability testing, and synthesizing research findings into actionable design improvements.

• Design Systems: Experience in creating, maintaining, and evolving scalable design systems, component libraries, and style guides.

• Collaboration & Communication: Ability to partner effectively with Product Managers, Engineers, and other stakeholders, translating complex requirements into intuitive designs and providing clear documentation.

• Problem-Solving: Demonstrated ability to analyze user needs and business objectives to design solutions that simplify workflows and drive measurable product impact.

• AI-Supported Design Tools: Hands-on experience with AI-enhanced design tools such as Figma, Claude, Lovable, or similar platforms.

• Accessibility Standards: Deep understanding and application of accessibility best practices in design.

Preferred Skills:

• SaaS Product Design: Experience designing for Software-as-a-Service (SaaS) platforms, especially those focused on operational efficiency or complex workflows.

• Front-End Development Basics: Basic proficiency in HTML and CSS, enabling effective collaboration with development teams.

• In-App Guidance Tools: Experience with tools like AppCues for designing and configuring in-app guidance flows.

• A/B Testing: Familiarity with A/B testing concepts and experience designing variations for product or marketing experiments.

• Visual Design Support: Comfort and experience in supporting cross-functional teams with visual design needs beyond core product work.

📝 Enhancement Note: The requirement for "AI-supported design tools" and the focus on "workflow simplification" and "operational or workflow-heavy platforms" are critical for operations-focused roles. The emphasis on a "portfolio demonstrating problem-solving, workflow simplification, and measurable product impact" is a direct indicator of the need for candidates who can showcase tangible results in improving operational processes through design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Problem-Solving Case Studies: Showcase a minimum of 2-3 detailed case studies that clearly articulate a user problem, the design process undertaken, the solutions developed, and the measurable impact on user workflows or product metrics.

• Workflow Simplification Examples: Include specific examples or projects where your design directly simplified a complex user workflow, such as onboarding, data entry, or reporting processes. Quantify the improvements where possible.

• Design System Contributions: Demonstrate experience in creating or contributing to design systems, component libraries, or style guides, highlighting how these efforts promoted consistency and efficiency.

• User Research Integration: Provide evidence of how user research (interviews, usability testing) informed your design decisions and led to iterative improvements.

• Measurable Product Impact: Clearly articulate the outcomes of your designs, using data and metrics to demonstrate improvements in user engagement, task completion rates, operational efficiency, or other relevant KPIs.

Process Documentation:

• User Flow Diagrams: Present clear and concise user flow diagrams to illustrate the intended user journeys and identify potential areas for optimization.

• Wireframes & Prototypes: Include wireframes and interactive prototypes to demonstrate the evolution of design concepts and the underlying structure of proposed solutions.

• Design Specifications: Showcase examples of detailed design specifications provided to engineering teams, ensuring clarity and alignment during implementation.

📝 Enhancement Note: For a UI/UX Product Designer role, especially one focused on operational efficiency and SaaS products, the portfolio is paramount. The emphasis on "measurable product impact" and "workflow simplification" directly relates to how the design contributes to the operational success of the product and its users, a key consideration for GTM and Revenue Operations professionals evaluating product effectiveness.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Health Insurance: 100% paid health insurance.

• Retirement: 401K matching retirement plan.

• Paid Time Off: Generous paid time off.

• Holidays: 9 paid holidays.

• Disability: Short-term and long-term disability coverage.

• Continuing Education: $1,000 per year for continuing education.

• Dental & Vision: Blue Cross dental and vision insurance.

• Work Environment Perks: Stocked kitchen with drinks and snacks, free company lunch every Thursday.

• Professional Development: Career growth opportunities and encouragement for continuing education.

Working Hours:

• Standard 40-hour work week.

• Flextime and a hybrid work environment are offered, providing flexibility.

📝 Enhancement Note: The salary range is competitive for a mid-senior level UI/UX Product Designer in a hybrid/remote setting. The comprehensive benefits package, including 100% paid health insurance and continuing education, reflects a strong commitment to employee well-being and professional development, which is attractive to operations professionals who value stability and growth. The mention of "flextime" and "hybrid work environment" aligns with modern operational demands for work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / SaaS (Workforce Management Solutions)

Company Size: While not explicitly stated, the mention of "thousands of businesses" and a "fast-moving team" suggests a growing mid-sized company. The company was founded in 2004, indicating stability and established market presence.

Founded: 2004

Team Structure:

• The UI/UX Product Designer reports directly to the Product Manager, indicating a close working relationship within the product development team.

• Collaboration is expected across Product, Engineering, Support, Customer Success, and Marketing teams, highlighting a cross-functional and integrated approach to product development and GTM strategy.

Methodology:

• User-Centric Design: A strong emphasis on understanding user behaviors, workflows, and pain points to create intuitive and accessible solutions.

• Data-Driven Iteration: Designs are shipped quickly and directly influence users, suggesting an iterative process that includes A/B testing and feedback loops.

• AI Integration: Proactive exploration and implementation of AI to enhance user experience and reduce manual effort.

• Agile Development: Implied by "fast-moving team" and "designs ship quickly," suggesting an agile or iterative product development lifecycle.

Company Website: https://www.ontheclock.com/

📝 Enhancement Note: OnTheClock's focus on SaaS for workforce management means that operational efficiency and user experience are paramount. The company culture described ("Positive," "Analytical," "Growth Mindset," "Deep Expertise," "Build Up Others," "Results Focused," "Culture Fit," "Be A Doer") suggests an environment that values proactive problem-solving, continuous learning, and collaborative effort, all critical for success in operations-related roles.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Product Designer (5-10 years experience) with significant autonomy. It offers the opportunity to shape the design practice and future standards within a growing company, indicating potential for leadership in design.

Reporting Structure: The designer reports to the Product Manager, ensuring direct alignment with product strategy and roadmap. This structure facilitates a clear channel for design input into product decisions.

Operations Impact: The designer's work directly influences the usability and operational efficiency of OnTheClock's SaaS platform for thousands of businesses. By simplifying complex workforce management tasks, the designs contribute to customer satisfaction, adoption rates, and ultimately, the company's revenue and growth. The role also plays a part in GTM by ensuring the product experience supports sales and customer success efforts.

Growth Opportunities:

• Design Leadership: Opportunity to shape the design practice and establish future design standards as the company grows.

• Skill Specialization: Deepen expertise in SaaS product design, user research, design systems, and AI-driven design solutions.

• Cross-Functional Influence: Expand influence by collaborating across various departments (Product, Engineering, Marketing, Customer Success) and contributing to broader GTM strategies.

• Mentorship: Potential to mentor junior designers or contribute to design knowledge sharing within the team.

• Continuing Education: Supported by a $1,000 annual budget for professional development, encouraging continuous learning in design and related fields.

📝 Enhancement Note: For operations professionals, career growth often involves increasing scope, impact, and strategic influence. This role offers that by allowing the designer to shape design practice, influence product strategy, and directly impact customer operational efficiency, all of which are key drivers of business success and personal career advancement.

🌐 Work Environment

Office Type: Hybrid work model, with remote options available for candidates living over 50 miles from the Clinton Township, MI office. This indicates a modern, flexible work approach.

Office Location(s): Clinton Township, Michigan. The company also mentions supporting remote employees outside of specific US states.

Workspace Context:

• Collaborative Hub: The office likely serves as a central point for in-person collaboration, team building, and leveraging company amenities like stocked kitchens and catered lunches.

• Technology & Tools: Access to modern design tools (Figma, AI-assisted tools) and the necessary technology stack to support web and mobile product design.

• Team Interaction: Opportunities for direct interaction with Product Managers, Engineers, and other team members to foster a cohesive and efficient working environment.

Work Schedule:

• Standard 40-hour work week with "Flextime" options, allowing for adaptable scheduling to accommodate personal needs and optimize productivity, particularly important for design and analysis tasks that may require focused blocks of time.

📝 Enhancement Note: The hybrid and flexible work environment is a significant draw for operations professionals who often require dedicated focus time for deep work, analysis, and strategic planning, while also valuing in-person collaboration and team cohesion. The company perks like stocked kitchens and lunches foster a positive and supportive work culture.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of your resume and portfolio, focusing on relevant experience and design examples.

• Portfolio Presentation: A key stage will involve presenting your portfolio, highlighting specific case studies that demonstrate your problem-solving skills, workflow simplification expertise, and measurable impact. Be prepared to discuss your design process, user research findings, and how you collaborated with cross-functional teams.

• Technical/Skills Assessment: May include design challenges or exercises to evaluate your proficiency in core UX/UI deliverables, AI tool usage, and design system thinking.

• Cross-Functional Interviews: Conversations with Product Managers, Engineers, or other stakeholders to assess your collaboration skills, communication style, and cultural fit.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Focus on Impact: For each project, clearly articulate the problem, your role, the solution, and the quantifiable results. Prioritize cases that demonstrate workflow simplification and operational efficiency improvements.

• Showcase Process: Detail your design process, from research and ideation to iteration and delivery. Explain why you made specific design decisions.

• Highlight Collaboration: Describe how you worked with Product, Engineering, and other teams. Provide examples of effective communication and problem-solving together.

• Demonstrate AI Tool Usage: Be ready to discuss how you've used AI-supported tools in your workflow and the benefits they provided.

• Tailor to OnTheClock: Research OnTheClock's product and target audience. Frame your portfolio examples to show how your skills align with their needs in workforce management.

Challenge Preparation:

• Design Thinking: Be prepared to approach a design challenge using a structured design thinking methodology.

• Workflow Analysis: Practice analyzing a given workflow, identifying pain points, and proposing design solutions.

• AI Application: Think about how AI could be applied to common design or user experience challenges in a SaaS context.

• Presentation Skills: Practice presenting your solutions concisely and persuasively, focusing on the "what," "why," and "how" of your design decisions.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates "problem-solving, workflow simplification, and measurable product impact" is crucial. For operations-minded candidates, this means framing design achievements in terms of efficiency gains, user adoption, and contribution to business objectives, rather than solely aesthetic improvements.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely given industry standard and AI tool mention), potentially Sketch or Adobe XD.

• AI-Supported Design Tools: Explicitly mentioned: Claude, Lovable, or similar. This points to an interest in AI-assisted design for ideation, content generation, or workflow automation within the design process.

• User Research & Testing: Tools like UserTesting.com, Maze, Lookback, or similar platforms for conducting interviews and usability testing.

• Design System Management: Tools integrated within Figma or dedicated platforms for managing component libraries and style guides.

Analytics & Reporting:

• Product Analytics: Tools such as Mixpanel, Amplitude, or Google Analytics to understand user behavior and product performance.

• Data Visualization: Potentially tools like Tableau, Power BI, or native dashboarding within analytics platforms for interpreting and presenting data.

CRM & Automation:

• Customer Success/Support Tools: Experience with tools like Zendesk or HubSpot for understanding customer feedback and support workflows.

• In-App Guidance: AppCues (mentioned as preferred skill) for designing and implementing onboarding flows and user guidance.

📝 Enhancement Note: Proficiency with modern design tools like Figma is standard. The explicit mention of "AI-supported design tools" is a key differentiator, suggesting the company is forward-thinking and looking for designers who can leverage emerging technologies to enhance efficiency and creativity. Understanding how design integrates with analytics and CRM tools is also vital for showing a holistic understanding of product impact.

👥 Team Culture & Values

Operations Values:

• Results-Focused: A strong emphasis on achieving and proving results, aligning with the operational need for measurable outcomes and ROI.

• Analytical: A love for technology, data, and spreadsheets indicates a data-driven approach to design and problem-solving, crucial for operations.

• Growth Mindset: Curiosity and a drive for continuous learning are essential for staying ahead in design and technology trends, mirroring the adaptive nature of operations.

• Deep Expertise & Challenge: Expectation that candidates are highly skilled and willing to challenge the status quo, promoting innovation and continuous improvement.

• Build Up Others: A culture of knowledge sharing and mentorship, fostering a collaborative environment where best practices are disseminated.

• Positive, "Whatever it Takes" Attitude: A proactive and solution-oriented mindset, vital for tackling complex operational challenges.

Collaboration Style:

• Cross-functional Integration: Close partnerships with Product, Engineering, Marketing, and Customer Success are expected, requiring strong communication and collaborative problem-solving skills.

• Feedback Exchange: A culture that likely encourages constructive feedback on designs and processes to drive continuous improvement.

• Data-Informed Discussions: Collaboration likely involves leveraging data and user insights to inform design decisions and product strategy.

📝 Enhancement Note: The company's stated values like "Results Focused," "Analytical," and "Growth Mindset" directly resonate with the core tenets of successful operations professionals. This indicates an environment where data-driven decision-making and a focus on tangible outcomes are highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Designing intuitive interfaces that meet user demands while also supporting business objectives and product roadmap priorities.

• Integrating AI Effectively: Exploring and implementing AI-driven design features that genuinely add value without overcomplicating the user experience.

• Maintaining Design Consistency: Ensuring a cohesive and high-quality user experience across a growing product suite with diverse functionalities.

• Rapid Iteration Cycles: Adapting to a fast-paced environment where designs ship quickly and require continuous refinement based on user feedback and data.

Learning & Development Opportunities:

• Design System Evolution: Opportunity to lead and expand the company's design system, contributing to scalable and efficient design practices.

• AI in Design Exploration: Gain hands-on experience with cutting-edge AI design tools and their practical applications in product development.

• Cross-Functional Expertise: Broaden understanding of SaaS product development, marketing strategies, and customer success operations through close collaboration.

• Industry Trends: Stay abreast of evolving UI/UX trends, accessibility standards, and the impact of AI on product design.

• Professional Development Budget: Utilize the $1,000 annual budget for courses, conferences, or certifications to enhance skills.

📝 Enhancement Note: For operations professionals, understanding potential challenges and growth paths is key. This role offers the chance to tackle complex design problems that have direct operational impacts, while also providing structured opportunities for learning and advancement within a growing tech company.

💡 Interview Preparation

Strategy Questions:

• Design Process & Impact: "Walk me through a project where you significantly simplified a complex user workflow. What was the problem, your approach, the outcome, and how did you measure success?" (Focus on workflow simplification and measurable impact).

• User Research & Insights: "Describe a time when user research uncovered a critical insight that changed your design direction. How did you conduct the research, and how did you communicate those findings to stakeholders?" (Highlight user-centricity and communication).

• AI in Design: "How do you see AI tools like [mention specific tool if possible] changing the future of product design? Can you give an example of how you might use AI to improve a specific aspect of our product's user experience?" (Demonstrate forward-thinking and practical application).

Company & Culture Questions:

• Understanding OnTheClock: "What do you understand about OnTheClock's product and its users? How do you see your design skills contributing to our mission of simplifying workforce management?" (Show research and alignment).

• Collaboration & Teamwork: "How do you approach collaboration with Product Managers and Engineers? Describe a situation where you had differing opinions on a design and how you resolved it." (Assess teamwork and conflict resolution).

• Values Alignment: "Our values include 'Results Focused' and 'Analytical.' How do these values manifest in your approach to design?" (Connect personal work style to company values).

Portfolio Presentation Strategy:

• Narrative Structure: For each case study, tell a clear story: Problem -> Your Role -> Process -> Solution -> Results.

• Quantify Impact: Use numbers and metrics wherever possible to demonstrate the tangible impact of your designs (e.g., "reduced task completion time by X%", "increased feature adoption by Y%").

• Highlight Workflow Simplification: Specifically call out how your designs streamlined user processes and reduced manual effort.

• Showcase AI Tool Usage: If relevant, explain how AI tools assisted you in the design process and what benefits they provided.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs made, and how you handle feedback.

📝 Enhancement Note: Operations candidates should emphasize how their design work directly contributes to operational efficiency, user adoption, and business outcomes. Frame portfolio examples in terms of solving operational challenges for users and demonstrating measurable results.

📌 Application Steps

To apply for this UI/UX Product Designer position:

• Submit your application through the provided link on the OnTheClock careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating workflow simplification, user-centric design for operational tasks, and measurable product impact. Prioritize SaaS or workflow-heavy product examples.

• Resume Optimization: Ensure your resume clearly outlines your years of experience in UX/product design, proficiency with relevant tools (especially AI-assisted), and achievements related to problem-solving and user experience improvement.

• Interview Preparation: Practice articulating your design process, user research findings, and collaborative experiences. Prepare specific examples demonstrating how you simplify complex workflows and leverage data.

• Company Research: Thoroughly research OnTheClock's product, target audience, and company values to articulate your understanding and fit during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.