UI / UX Designer

📍 Job Overview

Job Title: UI / UX Designer

Company: Tithely

Location: Remote - USA

Job Type: Full-Time, Temporary (up to 12 months, with potential conversion)

Category: Product Design / Engineering / Design Operations

Date Posted: March 20, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: Fully Remote (USA-based)

🚀 Role Summary

• This role is critical for translating complex software requirements into intuitive and meaningful digital user experiences for churches and organizations.

• The UI/UX Designer will act as a key advocate for the end user, driving design strategies that solve user problems with elegant and sustainable solutions.

• A strong portfolio showcasing user-centered design, complex interface work, and prototyping skills is essential for this position.

• The role involves close collaboration with Product Managers and Tech Leads to ensure design aligns with both user needs and technical feasibility.

📝 Enhancement Note: While the title is UI/UX Designer, the emphasis on translating complex software requirements, collaborating with Product Managers and Tech Leads, and the mention of SaaS and complex workflow environments strongly suggest a role with a significant focus on Product Design Operations. The requirement for design system management and collaboration with engineering teams further supports this, indicating a need for someone who can operationalize design principles within a product development lifecycle.

📈 Primary Responsibilities

• Collaborate closely with Product Managers and Engineering leads to gather user requirements, define technical constraints, and champion the end-user's perspective throughout the product development lifecycle.

• Develop comprehensive user journey maps, storyboards, and sitemaps to visualize and optimize the user flow, ensuring a logical and frictionless experience across the platform.

• Design intuitive and modern User Interface (UI) elements, including navigation systems, search functionalities, interactive widgets, and overall layout, ensuring seamless integration and aesthetic appeal.

• Create high-fidelity mockups and interactive prototypes to effectively communicate design concepts, functionality, and aesthetic direction to internal stakeholders and gather early feedback.

• Produce original graphic assets, sketches, and compelling layout designs that strictly adhere to and enhance the organization’s established brand identity and design language.

• Present design drafts to internal teams, proactively identify and address User Experience (UX) friction points, including responsiveness and accessibility issues, and iterate on designs based on user feedback and usability testing.

• Maintain and evolve the company's design language system, ensuring consistent application of style standards for typography, color theory, iconography, and component usage across all product interfaces.

📝 Enhancement Note: The responsibilities emphasize a hands-on design role but also highlight the strategic aspects of user advocacy, design system evolution, and cross-functional collaboration, which are core to effective Product Design Operations. The need to gather user requirements and understand technical constraints points to an operational understanding of the product development process.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Graphic Design, Product Design, or a related field is beneficial. Equivalent practical experience will be considered.

Experience: Minimum of 3 years of dedicated UI/UX or Product Design experience, with a strong preference for experience within Software-as-a-Service (SaaS) platforms or environments involving complex workflows.

Required Skills:

• Effective Communication: Proven ability to develop and deliver multi-mode communications that clearly articulate design rationale and understand the unique needs of diverse audiences (e.g., product managers, engineers, stakeholders).

• Collaboration: Demonstrated success in working cooperatively with cross-functional teams (Product, Engineering, Operations) to achieve shared objectives and deliver cohesive product experiences.

• Complexity Management: Aptitude for asking insightful questions to thoroughly analyze situations and identify root causes for design challenges.

• Planning & Alignment: Ability to prioritize tasks and projects, ensuring alignment with organizational goals and commitments, particularly within a dynamic product roadmap.

• Action Orientation: Proactive approach to embracing new opportunities and tackling tough challenges with a sense of urgency, high energy, and enthusiasm.

• Managing Ambiguity: Capacity to remain calm, productive, and focused even when facing uncertainty or shifting priorities.

• Advanced Figma Proficiency: Expertise in using Figma for component-based design, auto-layout features, and comprehensive design system management.

• User-Centered Design Thinking: Strong understanding and application of user-centered design principles to solve problems and create intuitive interfaces.

• Portfolio Demonstration: A robust portfolio showcasing compelling user-centered design thinking, high-fidelity interactive prototypes, and a breadth of work across complex user interfaces.

• User Research & Usability Testing: Experience in conducting user research and formal usability testing to validate design decisions and iterate effectively.

• High User Empathy: Genuine empathy for end users, especially within church or nonprofit contexts, with a keen interest in serving their needs through thoughtful and impactful design solutions.

Preferred Skills:

• Cross-Functional Environment Experience: Prior experience working collaboratively within a cross-functional team structure involving product, marketing, operations, and engineering departments.

• Design System Development: Experience in building, scaling, or significantly contributing to design systems.

• Foundational Web Technologies: Basic understanding of HTML, CSS, and JavaScript to facilitate more effective collaboration with engineering teams.

• User Research Leadership: Experience leading user research sessions and synthesizing insights into actionable design improvements.

• Adobe Creative Suite Familiarity: Experience with other design tools such as Adobe Photoshop, Illustrator, or XD.

📝 Enhancement Note: The "Qualifications" section is divided into behavioral competencies and technical skills. The behavioral aspects ("Communicate Effectively," "Collaborate," "Manage Complexity," "Plan & Align," "Action Oriented," "Manages Ambiguity") are crucial for operations roles that require strong soft skills and process adherence. The technical requirements, especially Figma and design systems, are highly relevant for operationalizing design within a product team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User-Centered Case Studies: Showcase 2-3 detailed case studies that clearly articulate a problem, your design process, your role, the solutions you implemented, and the quantifiable outcomes or user impact. Focus on user-centered design thinking and problem-solving.

• Complex Interface Design: Include examples of designing for complex workflows, SaaS applications, or platforms with intricate data management, demonstrating your ability to simplify intricate user journeys.

• High-Fidelity Prototypes: Provide interactive prototypes that clearly demonstrate the intended functionality, user flow, and key interactions of your designs. Figma prototypes are highly preferred.

• Design System Contribution/Management: If applicable, include examples demonstrating your experience with design systems, showing how you contributed to or managed components, style guides, and ensured consistency.

• Visual Design & UI Elements: Showcase strong visual design skills through examples of UI elements, micro-interactions, and overall aesthetic direction that align with brand guidelines.

Process Documentation:

• Workflow Mapping: Demonstrate your ability to map out complex user journeys and system workflows using tools like sitemaps, user flow diagrams, or storyboards.

• Design Iteration Process: Explain your iterative design process, including how you incorporate user research, usability testing feedback, and stakeholder input to refine designs.

• System Adherence & Evolution: Show evidence of how you maintain adherence to existing style standards and contribute to the evolution of design systems and language.

📝 Enhancement Note: This section is crucial for a design role with operational responsibilities. The emphasis on case studies, quantifiable outcomes, design systems, and explaining the iterative process directly aligns with the need to demonstrate how design is operationalized and managed within a product development context.

💵 Compensation & Benefits

Salary Range: $85,000 - $100,000 per year.

Benefits:

• Medical Insurance: Comprehensive medical coverage.

• Dental Insurance: Dental care benefits.

• Vision Insurance: Vision care benefits.

• Paid Sick Time: Accrued paid time off for illness.

• Other Company Benefits: Additional benefits as outlined by the company.

Working Hours: Full-time employment. Assumed to be 40 hours per week, typical for a full-time role, with flexibility often afforded to remote employees for task completion.

📝 Enhancement Note: The salary range provided is specific. The benefits listed are standard for a full-time W2 employee. The "Other Company Benefits" is a placeholder, and candidates should inquire for specifics. The working hours are assumed standard full-time.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on providing software solutions for churches and non-profit organizations. This implies a mission-driven environment where technology serves a specific community.

Company Size: Tithely is a growing technology company. The exact size isn't specified, but the mention of a "fully distributed team" and "cross-functional teams" suggests a mid-sized to large organization with established departments.

Founded: Tithely was founded to serve the needs of churches with technology solutions. The company's focus on this niche suggests a culture that values community, service, and innovation within that space.

Team Structure:

• The UI/UX Designer will be part of the Engineering / Product / Design department.

• This role involves close collaboration with Product Managers and Tech Leads, indicating a matrixed or project-based team structure where design is integrated into product development sprints.

Methodology:

• User-Centered Design: The core methodology emphasizes understanding and advocating for the end user, translating needs into actionable design solutions.

• Agile/Iterative Development: Implied through collaboration with Product Managers and Tech Leads, and the need to iterate based on feedback and testing.

• Design System Management: A systematic approach to design ensures consistency, efficiency, and scalability across the product suite.

Company Website: https://tithe.ly

📝 Enhancement Note: The company's industry focus on faith-based organizations is a key cultural differentiator. Understanding this mission is crucial for aligning with the company's values and demonstrating cultural fit during interviews. The "Engineering / Product / Design" department structure suggests a modern tech organization where design is integrated into the product lifecycle.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Designer (3+ years of experience). It requires independent work on design tasks, collaboration with senior team members (Product Managers, Tech Leads), and a degree of autonomy in executing design strategies and maintaining design systems. It offers opportunities to influence product direction through user advocacy.

Reporting Structure: The role reports into the Engineering / Product / Design department. Direct reporting lines are not specified but likely to a Design Lead, Product Design Manager, or Head of Product/Engineering.

Operations Impact: The UI/UX Designer's impact is directly tied to improving user adoption, engagement, and satisfaction with Tithely's software. By creating intuitive and accessible interfaces, this role contributes to the overall success and efficiency of the churches and organizations that use Tithely's products, thereby supporting the company's mission and revenue generation through user retention and positive product perception.

Growth Opportunities:

• Design System Leadership: Potential to grow into a more senior role focused on building, scaling, and leading the company's design system efforts.

• Product Strategy Influence: With proven success and strong user advocacy, opportunities may arise to contribute more significantly to product strategy and roadmap planning.

• Specialization: Develop deeper expertise in specific areas such as user research leadership, accessibility design, or interaction design for complex systems.

• Conversion to Permanent Role: The position explicitly states the possibility of converting to a permanent role, offering long-term career stability and potential for further advancement within Tithely.

📝 Enhancement Note: The emphasis on a potential conversion to a permanent role is a significant growth indicator. The opportunities outlined focus on deepening design expertise and increasing strategic influence, which are common growth paths for mid-level designers in tech organizations.

🌐 Work Environment

Office Type: Fully remote (100% remote). This means no physical office to commute to daily.

Office Location(s): While the role is remote, it requires candidates to be US-based and legally able to work full-time in the US. Tithely can currently employ in specific states (AL, AR, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA). Travel is required 1-2 times per year for in-person team events or meetings.

Workspace Context:

• Dedicated Workspace: Employees must maintain a stable work environment with a designated workspace and reliable high-speed internet access to ensure productivity and effective remote collaboration.

• Collaborative Tools: Expect to utilize digital collaboration tools (e.g., Slack, Zoom, Figma, project management software) for communication and teamwork.

• Independent Work & Team Interaction: The environment supports both focused, independent design work and regular virtual interaction with team members for feedback, planning, and problem-solving.

Work Schedule: Full-time, typically 40 hours per week. While remote, maintaining consistent availability during core business hours for collaboration is expected, with flexibility offered in managing specific task completion times.

📝 Enhancement Note: The requirement for a stable work environment and high-speed internet is standard for remote roles. The travel requirement (1-2 times per year) is important to note for candidates who prefer a strictly home-based role. The list of employable states is critical for eligibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A conversation focused on your experience, behavioral competencies (collaboration, communication, problem-solving), and understanding of user-centered design. Expect questions related to your approach to design challenges.

• Portfolio Presentation & Design Challenge: A session where you will present your portfolio, walk through 1-2 key case studies, and potentially complete a small design exercise or discuss a hypothetical design problem. This assesses your design thinking, process, and ability to articulate your work.

• Team/Cross-Functional Interview: An opportunity to meet with potential collaborators (e.g., Product Managers, Engineers) to assess cultural fit, teamwork capabilities, and how you integrate into a cross-functional product team.

• Final Interview/Offer: Decision-making and offer extension.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest, most relevant projects that best showcase your UI/UX skills, user-centered approach, and experience with complex interfaces or design systems.

• Tell a Story: For each case study, clearly outline the problem, your process, your specific contributions, the challenges you faced, the solutions you developed, and the impact or results achieved. Quantify outcomes whenever possible.

• Highlight Your Process: Detail your steps, from initial research and ideation to prototyping, testing, and iteration. Explain why you made certain design decisions.

• Showcase Figma Proficiency: Ensure your prototypes are interactive and well-executed in Figma. Demonstrate your understanding of components, auto-layout, and design system principles.

• Address User Empathy: Be prepared to discuss how you incorporated user feedback and demonstrated empathy for the end user, particularly if you have experience in similar mission-driven contexts.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement and the target user. Ask clarifying questions.

• Think Aloud: Articulate your thought process as you work through the challenge. Explain your assumptions, design choices, and potential trade-offs.

• Focus on Process: Even if you don't complete a full design, demonstrating a sound design process and strategic thinking is often more important than a finished product.

• Consider Constraints: Think about technical feasibility, accessibility, and business goals relevant to Tithely's mission.

📝 Enhancement Note: The interview process is structured to evaluate not just design skills but also the operational aspects of collaboration, process adherence, and the ability to articulate impact through a portfolio. The tips are tailored to these expectations.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and design system management. Advanced proficiency is a requirement.

• Prototyping Tools: Figma's native prototyping capabilities are key.

• Design System Management Software: Figma's design system features or related tools for component libraries and style guides.

Analytics & Reporting:

• While not a primary focus for the designer, familiarity with how analytics tools (e.g., Google Analytics, Mixpanel) inform user behavior and design decisions is beneficial.

CRM & Automation:

Other Potential Tools:

• Adobe Creative Suite: Photoshop, Illustrator (preferred, but not required).

• Collaboration Platforms: Slack, Microsoft Teams for communication.

• Project Management Software: Jira, Asana, Trello for task tracking and workflow management.

• User Research Platforms: Tools for remote usability testing or surveys.

📝 Enhancement Note: Figma is highlighted as the core tool. The emphasis on design systems suggests a need for structured, repeatable design processes, which is a key operational component of design teams.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the end user (churches and non-profits).

• Collaboration: A strong emphasis on working together across departments to achieve common goals and deliver cohesive product experiences.

• Innovation: A drive to create elegant, sustainable, and high-impact solutions through thoughtful design and technology.

• Efficiency: A focus on developing intuitive and seamless experiences that empower users and streamline their workflows.

• Mission Alignment: A shared purpose in serving the faith-based community through technology.

Collaboration Style:

• Cross-Functional Integration: Designs are developed in close partnership with Product Managers and Engineers, ensuring technical feasibility and alignment with business objectives.

• Iterative Feedback Loops: A culture of continuous feedback, where designs are shared early and often for review and improvement from various stakeholders.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and insights within the design and product teams to foster collective growth and consistency.

📝 Enhancement Note: The emphasis on mission alignment and user-centricity are key cultural drivers for Tithely. Understanding these values will be important for candidates to demonstrate cultural fit. The collaborative style points towards an integrated product development process.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Constraints: A common challenge in SaaS environments, requiring skilled negotiation and creative problem-solving to deliver optimal user experiences within technical limitations.

• Designing for Diverse User Groups: Serving the specific, and sometimes varied, needs of different churches and non-profit organizations requires deep understanding and adaptability.

• Maintaining Design Consistency Across a Growing Product Suite: As Tithely expands, ensuring a unified and high-quality user experience across all features and products will be an ongoing challenge.

• Remote Collaboration Dynamics: Effectively collaborating and building strong relationships with a distributed team requires proactive communication and strong virtual teamwork skills.

Learning & Development Opportunities:

• Advanced Design System Practices: Opportunity to deepen expertise in building, scaling, and managing robust design systems.

• User Research Methodologies: Potential to enhance skills in conducting user research and usability testing, possibly leading these efforts.

• Product Strategy Contribution: Gain experience in influencing product roadmaps and contributing to strategic product decisions.

• Cross-Functional Acumen: Develop a stronger understanding of engineering, product management, and marketing operations through close collaboration.

📝 Enhancement Note: The challenges identified are typical for designers in growing tech companies, particularly those serving specific niches. The growth opportunities focus on advancing design expertise and increasing strategic involvement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with technical limitations. How did you approach it, and what was the outcome?" (Assesses problem-solving, collaboration, and user advocacy.)

• "Walk us through your process for designing a complex feature, from initial concept to final handoff. What tools and methodologies did you use?" (Evaluates design process, tool proficiency, and systematic thinking.)

• "How do you ensure your designs are accessible and inclusive for all users, especially within a mission-driven context like ours?" (Tests understanding of accessibility standards and empathy.)

Company & Culture Questions:

• "What interests you about Tithely's mission and our work with churches and non-profits?" (Measures cultural fit and genuine interest.)

• "How do you approach collaboration with Product Managers and Engineers when there are differing opinions on design decisions?" (Evaluates teamwork and communication skills.)

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your solution, and the measurable results or positive impact on users or the business. Use data where possible.

• Demonstrate Figma Mastery: Be prepared to navigate your Figma files, showcasing your component usage, auto-layout, and design system implementation.

• Explain Your ‘Why’: Don't just show what you did; explain why you made those design decisions, linking them back to user needs, research, or business goals.

• Be Concise and Engaging: Practice your presentation to ensure it's within the allotted time and keeps the audience engaged. Tailor your language to the audience (e.g., more technical for engineers, more strategic for product managers).

📝 Enhancement Note: The interview questions are designed to probe the candidate's ability to apply design principles operationally, collaborate effectively, and align with the company's mission. The portfolio presentation strategy emphasizes demonstrating tangible results and process rigor.

📌 Application Steps

To apply for this UI / UX Designer position:

• Submit your application through the provided link on Pinpoint Hire.

• Customize Your Resume: Highlight your 3+ years of UI/UX or Product Design experience, emphasizing SaaS, complex workflows, and proficiency in Figma. Use keywords from the job description like "user-centered design," "design systems," "prototyping," and "user research."

• Prepare Your Portfolio: Curate 2-3 strong case studies that showcase your best work, focusing on problem-solving, your design process, quantifiable outcomes, and your experience with Figma and design systems. Ensure it's easily accessible (e.g., a website or well-organized PDF).

• Practice Your Pitch: Rehearse your portfolio walkthrough, focusing on clearly articulating your process, design decisions, and impact for each project. Be prepared to discuss how you manage ambiguity and collaborate effectively.

• Research Tithely: Understand the company's mission, its products, and its target audience (churches and non-profits). Be ready to discuss why you are interested in their specific work and how your design philosophy aligns with their values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.