T&T Consultant - Deloitte Digital (UX/UI Designer) - MY

📍 Job Overview

Job Title: T&T Consultant - Deloitte Digital (UX/UI Designer) Company: Deloitte SEA Location: Kuala Lumpur, Malaysia Job Type: Full-Time Category: Digital Transformation / User Experience Operations Date Posted: September 18, 2025 Experience Level: Mid-Level (2-5 Years) Remote Status: On-site

🚀 Role Summary

• This role focuses on the intersection of digital strategy and user experience design within Deloitte Digital's Southeast Asia practice, aiming to create impactful customer experiences.
• The position involves a blend of design execution, stakeholder collaboration, and a deep understanding of user-centered design principles to drive digital transformation initiatives.
• Successful candidates will contribute to defining and delivering innovative digital offerings, translating business requirements into tangible design artifacts from concept to deployment.
• Emphasis is placed on creating seamless, user-friendly interfaces and advocating for best practices in UX/UI design to enhance client digital strategies and customer engagement.

📝 Enhancement Note: While the job title is "T&T Consultant - Deloitte Digital (UX/UI Designer)", the core responsibilities and requirements clearly align with a specialized User Experience (UX) and User Interface (UI) Design role within a digital transformation consulting context. The "T&T" likely refers to "Technology and Transformation" or a similar internal designation, highlighting the blend of technical understanding and business transformation focus. The absence of explicit "operations" keywords in the raw data means the focus will be on translating standard UX/UI responsibilities into an operations-centric framework, emphasizing process, efficiency, and impact.

📈 Primary Responsibilities

• Collaborate closely with product managers, business stakeholders, and technology teams to translate complex business requirements into actionable user experience and interface design solutions.
• Develop and deliver comprehensive design artifacts, including concept sketches, detailed wireframes, interactive prototypes, and production-ready visual designs that meet user and business needs.
• Design and implement engaging motion and transitions to enhance the overall user experience and the perceived quality of digital interfaces.
• Create and maintain consistent design affordances and style guides across product sets to standardize usability, improve user adoption, and ensure brand consistency.
• Partner with fellow UX/UI designers and development teams to conceptualize, design, and deploy intuitive, mobile-first customer experiences that align with digital strategies.
• Manage the end-to-end design lifecycle for new product features and enhancements, from initial concept and user research through to deployment and post-launch optimization.
• Support senior design team members by articulating design rationale, developing specifications, and contributing to the overall design strategy and vision for client engagements.
• Actively advocate for and implement user-centered design principles, ensuring that all design outputs prioritize ease of use, accessibility, and overall user satisfaction.

📝 Enhancement Note: The responsibilities described align with a mid-level designer role focused on client-facing project delivery. In an operations context, these responsibilities translate to managing the design process as a critical component of digital service delivery, ensuring efficiency in design handoffs, consistency in output, and measurable impact on user adoption and client satisfaction.

🎓 Skills & Qualifications

Education:

• A Bachelor's Degree in Design, Human-Computer Interaction, Computer Science, or a related field is required.

Experience:

• A minimum of 3 years of professional experience producing polished wireframes, mockups, and interactive prototypes for digital products and platforms.
• At least 3 years of hands-on experience working as a UI or UX designer, demonstrating a strong portfolio of conceptualizing, designing, and developing data-driven, complex interface solutions using modern web technologies.
• A minimum of 3 years of experience actively participating in requirements gathering sessions, user research, and prototyping activities to effectively drive front-end development goals and user experience strategies.
• Proven experience in defining and creating user workflows, information architecture, and style guides for web applications, focusing on intuitive page layout and navigation.

Required Skills:

• UX Design: Proficient in user research methodologies, persona development, user journey mapping, and usability testing to inform design decisions.
• UI Design: Expertise in creating visually appealing, functional, and consistent user interfaces across various platforms and devices.
• Wireframing & Prototyping: Skilled in using industry-standard tools (e.g., Figma, Sketch, Adobe XD) to create low-fidelity wireframes and high-fidelity interactive prototypes.
• Communication Skills: Excellent verbal and written communication abilities for articulating design concepts, presenting work to stakeholders, and collaborating effectively within cross-functional teams.
• Detail Oriented: A keen eye for detail, ensuring precision and accuracy in all design outputs and adherence to specifications.
• Curiosity: An inquisitive mindset to understand user needs, explore innovative design solutions, and stay abreast of emerging design trends and technologies.

Preferred Skills:

• Digital Strategy: Understanding of how UX/UI design contributes to broader digital transformation and business objectives.
• Customer Experience: Experience in designing for end-to-end customer journeys and improving overall customer satisfaction.
• Design Rationale: Ability to articulate the reasoning behind design choices, linking them to user needs and business goals.
• Collaboration: Proven ability to work effectively in agile, cross-functional teams alongside product managers, developers, and business analysts.
• Motion Design: Familiarity with designing for micro-interactions and motion graphics to enhance user engagement.

📝 Enhancement Note: The experience requirement of 3+ years is typical for a consultant-level role, suggesting the need for practical application of design principles and some level of project responsibility. The emphasis on "data-driven" and "complex interface solutions" indicates a preference for designers who can handle intricate systems and leverage data to inform their work, which is crucial in a consulting environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Documentation: Showcase a clear, well-documented design process from problem definition, user research, ideation, prototyping, user testing, to final implementation.
• Case Study Depth: Feature at least 2-3 comprehensive case studies detailing significant projects, highlighting your specific contributions, design challenges overcome, and the impact of your solutions.
• User-Centricity Demonstration: Provide evidence of user research, usability testing, and how user feedback was integrated into the design iteration process to improve user experience.
• Tool Proficiency Showcase: Demonstrate proficiency with industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision), with examples of complex interactive prototypes.
• Visual Design & Polish: Include examples of high-fidelity mockups that exhibit strong visual design principles, attention to detail, and a high degree of polish.

Process Documentation:

• Workflow Design: Illustrate examples of how you have mapped out user flows, information architecture, and interaction designs to create intuitive digital experiences.
• Style Guide Development: Present examples of style guides or design systems you have contributed to or created, ensuring consistency and scalability in design.
• Cross-functional Collaboration: Detail how you have worked with developers and product managers, including handoff procedures and feedback loops to ensure design integrity during implementation.

📝 Enhancement Note: For a consulting role like this, a portfolio is paramount. It serves as tangible proof of skills and process. The emphasis should be on demonstrating a structured, iterative design process and the ability to articulate the "why" behind design decisions, linking them to business outcomes and user satisfaction. A strong portfolio will be a key differentiator.

💵 Compensation & Benefits

Salary Range:

• Given the location (Kuala Lumpur, Malaysia) and the mid-level experience requirement (3+ years), a competitive salary range for a UX/UI Consultant at a firm like Deloitte would typically fall between MYR 60,000 to MYR 90,000 annually. This range is an estimate based on industry benchmarks for consulting roles in the technology and design sector in Malaysia, considering the firm's reputation and the specialized skillset required.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance for employees and potentially dependents.
• Professional Development: Access to extensive training programs, certifications, and opportunities for continuous learning in design and consulting.
• Retirement Savings Plan: Contributions to a provident fund or similar retirement savings scheme.
• Performance Bonuses: Potential for performance-based bonuses tied to individual and firm performance.
• Paid Time Off: Generous annual leave, sick leave, and public holidays.
• Flexible Work Environment: While this role is on-site, Deloitte often offers flexible working arrangements where feasible.
• Employee Assistance Programs: Support services for mental health and well-being.

Working Hours:

• Standard professional working hours are expected, typically around 40 hours per week (e.g., Monday to Friday, 9 AM to 6 PM KUL time). However, project deadlines and client needs may require occasional flexibility or extended hours.

📝 Enhancement Note: The salary estimate is based on general market data for UX/UI consultants in Kuala Lumpur with 3-5 years of experience, considering Deloitte's standing as a major consulting firm. Actual compensation can vary based on specific project assignments, candidate experience, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Deloitte operates within the professional services industry, with a significant focus on technology, digital transformation, and consulting. Deloitte Digital specifically caters to clients seeking to leverage digital technologies to enhance customer experiences and drive business growth. The Malaysian market is dynamic, with a strong emphasis on digital adoption across various sectors, providing ample opportunities for innovation.

Company Size:

• Deloitte is one of the "Big Four" professional services networks, comprising over 457,000 employees globally. Deloitte SEA has a substantial presence across Southeast Asia, indicating a large, well-resourced organization with a diverse talent pool and a wide range of client engagements. For operations professionals, this size means access to robust internal processes, extensive resources, and opportunities for specialization.

Founded:

• Deloitte's origins trace back to 1845. Deloitte Southeast Asia (SEA) is a regional entity that brings together member firms across various countries, including Malaysia, to serve clients more effectively. This long history signifies stability, established methodologies, and a deep understanding of business challenges across different markets.

Team Structure:

• The role falls within the Deloitte Digital practice, specifically the Customer Strategy & Design team. This team likely comprises a mix of strategists, UX/UI designers, researchers, and digital transformation specialists.
• As a Consultant, you would typically report to a Manager or Senior Manager within the Digital practice, working on client projects with cross-functional teams that may include other consultants, subject matter experts, and client personnel.
• Collaboration is a core tenet, involving close interaction with product managers, business analysts, developers, and client stakeholders to ensure cohesive project delivery and alignment with client objectives.

Methodology:

• Deloitte Digital emphasizes a human-centered design approach, integrating strategy, creative, and technology to solve complex business problems. This often involves agile methodologies, design thinking frameworks, and a focus on delivering tangible business outcomes for clients.
• Data analysis and user insights are crucial for informing design decisions and measuring the effectiveness of digital solutions.
• Workflow optimization is implicit in consulting engagements, aiming to streamline processes for clients and ensure efficient project execution.

Company Website:

• https://www2.deloitte.com/my/en.html and https://jobs.sea.deloitte.com/

📝 Enhancement Note: Understanding Deloitte's scale and its focus on digital transformation is key. As an operations-minded candidate, recognize that client projects are the primary "operations," and your role is to ensure the design aspect of these operations is efficient, effective, and delivers measurable value.

📈 Career & Growth Analysis

Operations Career Level:

• This "T&T Consultant" role is positioned at a mid-career level, typically for professionals with 2-5 years of relevant experience. As a Consultant, you are expected to contribute actively to client projects, manage specific design deliverables, and begin developing client-facing and project management skills. It's a foundational consulting role that builds expertise in digital strategy and user experience design.

Reporting Structure:

• You will report to a Manager or Senior Manager within Deloitte Digital. Project teams are typically matrixed, meaning you will also work closely with project leads, senior designers, and client counterparts, creating a dynamic and collaborative reporting environment. This structure provides exposure to various leadership styles and project management approaches.

Operations Impact:

• In this role, your "operations" impact is measured by the success of client digital transformation projects. This includes delivering high-quality, user-centered design solutions that improve customer engagement, drive adoption of new digital platforms, and ultimately contribute to the client's business objectives and revenue growth. Your work directly influences the user experience and, by extension, the client's brand perception and market competitiveness.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like interaction design, visual design, user research, design systems, or motion design.
• Career Progression: Clear career path from Consultant to Senior Consultant, Manager, Senior Manager, and potentially Partner, with defined milestones and performance expectations.
• Client Exposure: Work with a diverse range of clients across various industries, gaining broad experience in different business challenges and digital landscapes.
• Leadership Development: Opportunities to lead design streams on projects, mentor junior designers, and develop client relationship management skills.
• Internal Mobility: Potential to move into different service lines within Deloitte or explore roles in different geographical regions within SEA.

📝 Enhancement Note: For operations professionals, understanding the "career operations" of a consulting firm is vital. Deloitte offers structured career paths with clear expectations for advancement. Your growth is tied to delivering successful client outcomes, developing specialized skills, and demonstrating leadership potential.

🌐 Work Environment

Office Type:

• This is an on-site role based in Kuala Lumpur. Deloitte offices are typically modern, professional environments designed to foster collaboration and productivity. Expect a corporate office setting with dedicated workspaces, meeting rooms, and common areas.

Office Location(s):

• The specific office location in Kuala Lumpur will be provided upon engagement, but Deloitte maintains a significant presence in major business districts within the city. Accessibility via public transport and proximity to amenities are usually key considerations for their office locations.

Workspace Context:

• The workspace will be collaborative, encouraging interaction with team members, both within Deloitte Digital and potentially with clients on-site at client locations.
• You will have access to standard office technology, high-speed internet, and potentially specialized design software and hardware provided by the firm.
• There will be ample opportunities for team interaction, knowledge sharing sessions, and cross-functional project discussions, fostering a dynamic learning environment.

Work Schedule:

• The standard work schedule is typically Monday to Friday, 9 AM to 6 PM. However, consulting often requires flexibility to meet client deadlines or project milestones. This might involve occasional extended hours or weekend work, balanced by the expectation of managing personal time effectively.

📝 Enhancement Note: As an on-site role, expect a typical corporate consulting environment. The emphasis on collaboration means your workspace will be designed to facilitate team interactions, which is a key aspect of the "operations" of delivering consulting services.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will review applications for basic qualifications and fit.
• Hiring Manager/Team Interview: A discussion with the hiring manager or a senior team member to assess technical skills, experience, and cultural fit. This may involve behavioral questions and a review of your portfolio.
• Case Study/Design Challenge: You may be asked to complete a design exercise or present a case study from your portfolio, demonstrating your problem-solving approach, design process, and communication skills.
• Final Round Interview: Potentially with a practice leader or senior partner to discuss your career aspirations, broader consulting aptitude, and alignment with Deloitte's values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase a diverse range of skills and a clear design process.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable impact or outcomes.
• Highlight Process: Emphasize your methodology, research, iteration, and how you incorporated feedback or data. Show the "why" behind your design decisions.
• Visual Clarity: Ensure your portfolio is visually appealing, well-organized, and easy to navigate. Use high-quality mockups and prototypes.
• Quantify Impact: Whenever possible, include metrics or results that demonstrate the effectiveness of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion time).

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly read and understand the problem statement, target audience, and constraints.
• Outline Your Approach: Before diving into design, outline your proposed process, assumptions, and key considerations.
• Focus on Process, Not Just Polish: While a polished output is good, interviewers are often more interested in your thought process, problem-solving skills, and how you arrive at your solutions.
• Communicate Clearly: Practice articulating your ideas, design choices, and rationale concisely and effectively. Be prepared to answer questions about your approach.

📝 Enhancement Note: The interview process in consulting firms like Deloitte is rigorous. Your portfolio is your primary "operations document" to prove your capabilities. Be prepared to defend your design decisions and demonstrate how your work aligns with business objectives and user needs.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency is expected in industry-standard tools such as Figma, Sketch, Adobe XD, and potentially InVision for interactive prototyping and collaboration.
• Wireframing: Tools like Balsamiq or similar for rapid concept sketching and low-fidelity wireframing.
• User Research & Testing: Familiarity with tools for surveys (e.g., SurveyMonkey, Typeform), user interviews, and usability testing platforms (e.g., UserTesting.com).

Analytics & Reporting:

• While not a primary design tool, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Adobe Analytics) to inform design decisions and measure impact is beneficial.
• Familiarity with data visualization tools (e.g., Tableau, Power BI) can be advantageous for presenting user data and design performance.

CRM & Automation:

• No direct CRM or automation tools are specified as primary requirements for this design role, but understanding how user interfaces integrate with backend systems and customer data platforms is often part of the broader digital strategy context.

📝 Enhancement Note: While the role is design-focused, a designer in a consulting context needs to be aware of the broader technology stack and data ecosystem that their designs will interact with. Demonstrating an understanding of how design fits into the overall client technology landscape adds significant value.

👥 Team Culture & Values

Operations Values:

• Impact: A commitment to making a tangible, positive impact on clients' businesses and user experiences.
• Excellence: Striving for high quality in all deliverables, from design execution to client communication.
• Collaboration: Valuing teamwork, open communication, and collective problem-solving across diverse teams.
• Integrity: Upholding ethical standards and professional conduct in all client and internal interactions.
• Inclusion: Fostering a diverse and inclusive work environment where all perspectives are respected and valued.

Collaboration Style:

• Deloitte promotes a highly collaborative and client-centric approach. Expect to work closely with project teams, share insights openly, and engage in constructive feedback sessions.
• The firm encourages a culture of continuous learning and knowledge sharing, where team members are expected to contribute to and benefit from the collective expertise of the organization.
• Cross-functional collaboration is essential, requiring effective communication and partnership with individuals from strategy, technology, and business advisory backgrounds.

📝 Enhancement Note: Deloitte's values are deeply embedded in its culture and client engagements. Understanding these values will help you align your approach and communication style to fit the firm's expectations and demonstrate your suitability for the role and its operational context.

⚡ Challenges & Growth Opportunities

Challenges:

• Client Demands: Adapting to diverse client needs, varying levels of digital maturity, and potentially tight project deadlines.
• Navigating Ambiguity: Working on projects where initial requirements may be unclear, requiring strong analytical and problem-solving skills to define scope and direction.
• Cross-functional Alignment: Ensuring design solutions are technically feasible, strategically aligned, and commercially viable requires constant negotiation and collaboration with different disciplines.
• Staying Current: The rapid pace of technological and design trend evolution requires continuous learning and adaptation to maintain cutting-edge skills.

Learning & Development Opportunities:

• Structured Training: Access to Deloitte's extensive internal learning platforms and programs focused on design, consulting skills, and industry trends.
• Mentorship: Opportunities to be mentored by experienced professionals within Deloitte Digital, providing guidance on career development and skill enhancement.
• Industry Exposure: Working on diverse client projects offers broad exposure to different industries, business models, and technological challenges, accelerating learning.
• Certification Support: Potential support for obtaining industry-recognized certifications in design or related fields.

📝 Enhancement Note: Consulting roles inherently involve challenges that are also opportunities for growth. Embracing these challenges, particularly those related to complex problem-solving and cross-functional collaboration, is key to professional development within a firm like Deloitte.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your typical design process for a new digital product. How do you ensure user needs are met while aligning with business objectives?" Be prepared to discuss your methodologies (e.g., Design Thinking, Agile UX).
• Collaboration & Stakeholders: "Describe a time you had to collaborate with engineers or product managers who had different priorities. How did you achieve alignment and deliver a successful outcome?" Focus on communication, negotiation, and compromise.
• Problem-Solving: "Tell me about a complex design challenge you faced and how you approached solving it. What was the outcome?" Highlight your analytical skills, creativity, and iterative process.

Company & Culture Questions:

• Deloitte Digital's Impact: "What do you know about Deloitte Digital's approach to customer experience and digital transformation? How do you see your skills contributing to our mission?" Research their recent projects and thought leadership.
• Team Dynamics: "How do you prefer to work within a team? What role do you typically play in a collaborative setting?" Be ready to discuss your strengths in teamwork and communication.
• Measuring Success: "How do you measure the success of your design work? What metrics are important to you?" Discuss user satisfaction, adoption rates, task completion efficiency, and business impact.

Portfolio Presentation Strategy:

• Structure: For each project, clearly state the client/context, the problem, your specific role and contributions, the design process, key deliverables (wireframes, prototypes), solutions, and outcomes/impact.
• Narrative: Craft a compelling story for each case study. Explain the "why" behind your design decisions and how they addressed the identified problems.
• Visuals: Use high-quality visuals of your work. If presenting prototypes, ensure they are functional and clearly demonstrate the user flow.
• Conciseness: Be mindful of time. Present the most critical aspects of each project efficiently while being ready to dive deeper if asked.
• Q&A Readiness: Anticipate questions about your choices, challenges, and how you would handle similar situations in a consulting context.

📝 Enhancement Note: Effective interview preparation for a consulting role involves not just showcasing your skills but also demonstrating your understanding of the consulting business model, client service, and how your design expertise contributes to overall business transformation.

📌 Application Steps

To apply for this operations-focused design position:

• Submit your application through the official Deloitte SEA careers website using the provided URL.
• Portfolio Customization: Curate your portfolio to prominently feature projects that demonstrate a structured design process, user-centricity, and measurable impact. Prioritize case studies that highlight collaboration and problem-solving in digital transformation contexts.
• Resume Optimization: Tailor your resume to emphasize your 3+ years of UX/UI design experience, specific skills in wireframing, prototyping, and user research, and any experience in consulting or client-facing roles. Use keywords relevant to digital transformation and user experience.
• Interview Preparation: Practice articulating your design process and project outcomes clearly and concisely. Prepare to present a case study from your portfolio, focusing on how your design solutions drove business value and improved user experiences.
• Company Research: Familiarize yourself with Deloitte Digital's work, values, and recent projects. Understand their approach to customer experience and digital strategy to align your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.