Staff Product Designer - Product Insights

📍 Job Overview

Job Title: Staff Product Designer - Product Insights Company: Miro Location: Remote US Job Type: Full-Time Category: Product Design / Operations (Product Strategy & Insights) Date Posted: 2025-07-31T09:14:21 Experience Level: 10+ Years (Staff Level) Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end product design for a new, AI-driven platform within Miro, focusing on user acquisition and product-market fit for a nascent product offering.
• Drive product strategy and user experience innovation by translating complex AI capabilities into intuitive and impactful user interfaces, aligning with both a new product's design language and Miro's established brand.
• Collaborate extensively with cross-functional teams, including product management, engineering, user research, analytics, content design, and design system teams, to deliver high-quality, accessible, and scalable design solutions.
• Own the design process from ideation and user research to detailed interaction design, prototyping, and implementation, with a strong emphasis on data-driven iteration and customer feedback loops.

📝 Enhancement Note: While this role is explicitly for a Product Designer, the focus on "Product Insights," "prioritizing and choosing what to build next," and "translating complex AI capabilities" strongly aligns with the strategic and analytical responsibilities often found in GTM Operations, Revenue Operations, or Product Operations roles where data analysis and strategic alignment are paramount. The emphasis on "validating new products" and "iteratively validating and finding product marketing fit" highlights a critical operations function of ensuring product-market alignment and driving successful go-to-market strategies.

📈 Primary Responsibilities

• Spearhead the entire design lifecycle for the Miro Insights platform, from initial concept through to market launch and subsequent iterations, ensuring a strong product-market fit and customer adoption.
• Define and establish a distinct design language and user experience for the Miro Insights product, while ensuring seamless integration and brand consistency with the broader Miro ecosystem.
• Conduct user research, usability testing, and data analysis in partnership with UXR and analytics teams to inform design decisions and validate product hypotheses.
• Translate complex AI functionalities and data insights into clear, user-friendly interfaces and workflows that empower product teams to make better prioritization decisions.
• Collaborate with engineering and content design partners to ensure accurate and high-quality implementation of designs in production environments.
• Partner with the design system and accessibility teams to guarantee that all product workflows are integrated seamlessly into Miro's existing design system and meet stringent accessibility standards.
• Champion a customer-centric and UX-driven approach within the product team, setting a high bar for design quality and user satisfaction.
• Measure the success of design solutions through key performance indicators (KPIs) and metrics, iterating based on feedback and data to drive continuous improvement.

📝 Enhancement Note: The responsibilities emphasize a "startup within Miro" mentality, requiring a versatile individual who can "do many things well." This implies a need for operational excellence in design execution, process management, and cross-functional coordination, akin to roles in operations that manage complex projects and stakeholder relationships to drive business outcomes.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• 7+ years of professional product design experience, with a proven track record of delivering successful products that demonstrate systematic design thinking, strong customer fit, and quantifiable business impact.
• Demonstrable experience in validating new product concepts and iteratively refining them to achieve product-market fit, particularly in a startup or new product initiative context.
• Proven ability to work effectively within large, cross-functional teams (e.g., 15+ designers, larger product organizations of 200+ employees) and collaborate with stakeholders across different departments.
• Experience with enterprise applications and services is considered a strong asset, given Miro's customer base.

Required Skills:

• End-to-End Product Design Leadership: Ability to own and execute the entire design process from research and ideation to high-fidelity prototyping and implementation support.
• Systematic Design Thinking: A structured approach to problem-solving, user research, and solution design, with a focus on user needs and business objectives.
• Customer-Centricity & Validation: Proficient in user research methodologies, usability testing, and translating customer feedback and data into actionable design improvements.
• Visual and Interaction Design Expertise: Exceptional skills in creating compelling visual aesthetics and intuitive, detailed user interactions.
• Design Systems Proficiency: Experience working with, contributing to, and scaling design systems, ensuring consistency and efficiency across products.
• Accessibility Standards: Strong understanding and practical application of WCAG guidelines and accessibility best practices in design.
• Figma Expertise: Advanced technical proficiency in Figma, including leveraging libraries, variants, auto layout, dev mode, and building sophisticated prototypes for user validation.

Preferred Skills:

• Framer Experience: Familiarity with Framer for end-to-end design implementation is a bonus, indicating a desire for full-stack design capabilities.
• AI/ML Product Design: Experience designing products that incorporate Artificial Intelligence or Machine Learning features, particularly in translating complex data or algorithms into user-friendly experiences.
• SaaS Product Design: Experience designing for Software-as-a-Service (SaaS) platforms, understanding subscription models, user onboarding, and ongoing engagement strategies.

📝 Enhancement Note: The emphasis on "7+ years of product design experience" and the "Staff Product Designer" title suggest a senior-level role. The requirement for "doing many things well" implies a need for strong project management and operational efficiency skills, typical of senior roles that often bridge design and product strategy, similar to how operations roles bridge strategy and execution. The preference for enterprise application experience points to a need for understanding complex user workflows and B2B SaaS environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your process from problem identification through to shipped product and impact. Each case study should clearly articulate the problem, your role, the design process, key decisions, challenges, and quantifiable outcomes.
• Customer Validation & Iteration: Evidence of how you've actively involved customers in the design process, including user research, usability testing, and iterative improvements based on feedback.
• Systematic Design Thinking: Demonstrate a structured approach to design, detailing how you've applied user research, competitive analysis, and design principles to solve complex problems.
• Impact & Business Metrics: Clearly articulate the business impact of your design solutions, supported by relevant metrics such as user adoption, engagement, conversion rates, or revenue contribution.
• Design System & Accessibility Integration: Examples of how you've worked with or contributed to design systems and ensured designs are accessible and scalable.

Process Documentation:

• Workflow Design & Optimization: Examples of how you've mapped, analyzed, and optimized complex user workflows to improve efficiency and user satisfaction.
• Prototyping & Validation: Demonstrations of your prototyping skills to validate design concepts with users and stakeholders.
• Cross-Functional Collaboration: Showcase how you've collaborated with product managers, engineers, researchers, and other designers to bring products to life.

📝 Enhancement Note: For a Staff-level designer, a portfolio that demonstrates strategic thinking, leadership in design process, and measurable impact is crucial. This aligns with operations roles where process efficiency, data-driven decision-making, and demonstrable ROI are key evaluation criteria. The ability to articulate the "why" behind design choices and their connection to business goals is paramount.

💵 Compensation & Benefits

Salary Range:

• The reasonably estimated salary range for this role in New York is $188,000 to $235,000 annually.
• Final compensation and total package components will be determined based on individual factors such as the candidate's skills, qualifications, experience, and location.

Benefits:

• Financial: 401k matching, competitive equity package, annual learning and development allowance, up to $2,000 of charitable donation matches annually.
• Health & Wellness: Excellent Medical, Dental, and Vision health benefits; Fertility & Family Forming Benefits; Wellbeing benefit and WFH equipment allowance.
• Work-Life Balance: Flexible time off, lunch, snacks, and drinks provided in the office (for those who choose to utilize office spaces).

Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week.
• The role being remote offers flexibility in how and when work is accomplished, provided deliverables and collaboration needs are met.

📝 Enhancement Note: The provided salary range is specific to New York, indicating a potential need for candidates in other locations to research comparable compensation benchmarks. The comprehensive benefits package reflects a company committed to employee well-being and professional development, which is attractive to operations professionals seeking stability and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Collaboration Tools / Visual Workspace Company Size: 1,600+ employees. This size indicates a well-established company with mature processes, but also the agility of a "startup within Miro" for the Insights team, offering a unique blend of stability and innovation.

Founded: 2011. Miro has a decade of experience in the market, building a strong brand and user base, which provides a solid foundation for new product initiatives.

Team Structure:

• Miro Insights: Operates as a "startup within Miro," implying a smaller, agile, and potentially more autonomous team focused on innovation in AI for product prioritization.
• Cross-functional Collaboration: The role requires close collaboration with designers, product managers, engineers, UXR, analytics, content design, and design system teams, indicating a highly collaborative and integrated work environment.
• Reporting: While not explicitly stated, a Staff Product Designer typically reports into a Design Lead, Head of Design, or Product Management leadership, with significant autonomy in their project execution.

Methodology:

• Data-Driven Design: Strong emphasis on using UXR, analytics, and customer feedback to inform and iterate on design solutions.
• Agile Development: Implied by the iterative nature of the work and the "startup within Miro" context, likely involving agile or lean methodologies.
• Design System Integration: A core operational practice to ensure consistency and efficiency across Miro's product suite.

Company Website: https://miro.com/

📝 Enhancement Note: The "startup within Miro" structure for the Insights team suggests an environment where individuals can have a significant impact and shape processes from the ground up. This requires adaptability and a proactive approach, similar to operational roles that often navigate ambiguity and drive change.

📈 Career & Growth Analysis

Operations Career Level: Staff Product Designer. This is a senior individual contributor role, recognized for deep expertise, strategic thinking, and the ability to influence product direction and design quality across initiatives. It signifies a level of operational maturity in design practice.

Reporting Structure: Likely reports to a Design Manager or Director, with direct collaboration across Product Management, Engineering, and other functional teams. The role is expected to operate with a high degree of autonomy.

Operations Impact: The role directly impacts product strategy and user experience, influencing how product teams leverage AI for decision-making. Successful design in this area can lead to enhanced product prioritization, faster product-market fit, and ultimately, drive revenue and customer satisfaction by enabling teams to build better products.

Growth Opportunities:

• Leadership in a New Product: Opportunity to be the foundational design member of a new product initiative, shaping its design vision and culture.
• Skill Development: Deepen expertise in AI-driven product design, enterprise SaaS, design systems, and accessibility at scale.
• Cross-functional Influence: Gain experience working across multiple disciplines and influencing product strategy at a senior level.
• Career Progression: Potential to move into leadership roles within design, product management, or specialized product operations functions as the Miro Insights team grows.

📝 Enhancement Note: The "Staff" level designation implies a career path that values deep expertise and the ability to mentor others, a common trajectory for senior operations professionals as well. The opportunity to build a product from its early stages offers significant potential for professional growth and impact.

🌐 Work Environment

Office Type: Fully Remote. This offers maximum flexibility for employees to structure their workday and workspace according to their needs.

Office Location(s): Remote US. This designation allows candidates across the United States to apply, leveraging time zone alignment for collaboration.

Workspace Context:

• Autonomous and Flexible: Employees are empowered to create their own optimal work environment.
• Collaborative Digital Space: Reliance on digital tools for communication and collaboration, requiring strong remote collaboration skills.
• Team Integration: While remote, there's an expectation of strong integration with the product and design teams through regular communication and virtual collaboration sessions.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, with flexibility in scheduling to accommodate collaboration across different US time zones.
• Emphasis on delivering results and meeting project timelines, rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: The fully remote nature of the role requires strong self-discipline, proactive communication, and proficiency with remote collaboration tools, all critical skills for operations professionals in distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a recruiter or hiring manager screen to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Design Challenge: A deep dive into the candidate's portfolio, often accompanied by a design challenge or case study presentation. This stage assesses design thinking, problem-solving skills, and ability to articulate design rationale.
• Cross-functional Interviews: Interviews with key stakeholders such as Product Managers, Engineers, and potentially other Designers or UXR to evaluate collaboration skills and technical understanding.
• Final Round: May involve interviews with senior leadership to assess strategic thinking, leadership potential, and alignment with company values.

Portfolio Review Tips:

• Focus on Impact: Clearly articulate the measurable impact of your design work on users and the business. Quantify results whenever possible.
• Showcase Process: Detail your design process, highlighting how you approached challenges, made decisions, and iterated based on feedback.
• Tell a Story: Structure your case studies as compelling narratives that demonstrate your problem-solving abilities and your role in achieving outcomes.
• Highlight Collaboration: Provide examples of how you've effectively collaborated with cross-functional teams.
• Tailor to the Role: Emphasize projects that align with Miro's product, enterprise focus, and the specific requirements of the Staff Product Designer role.

Challenge Preparation:

• Understand the Product: Familiarize yourself with Miro's platform and its target audience. Research the "Miro Insights" concept and potential use cases for AI in product prioritization.
• Prepare Design Examples: Have specific examples ready from your portfolio that demonstrate your skills in visual design, interaction design, user research, and working with design systems.
• Articulate Your Process: Be ready to explain your design thinking, decision-making process, and how you measure success for your projects.
• Consider AI/Data: Think about how you approach designing for complex data sets and AI-driven features.

📝 Enhancement Note: The interview process for a senior role like this will heavily scrutinize not just design execution but also strategic thinking, leadership potential, and the ability to operate autonomously. Demonstrating a clear understanding of how design drives business outcomes is key, mirroring the expectations for operations professionals.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Advanced proficiency is required, including expertise in libraries, variants, auto layout, and dev mode.
• Prototyping Tools: Figma's built-in prototyping capabilities are key, with potential use of other tools for more complex interactions.
• Framer: A bonus skill for end-to-end implementation, suggesting a preference for designers who can bridge design and development.

Analytics & Reporting:

• User Research Platforms: Tools for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback).
• Analytics Platforms: Experience with tools like Google Analytics, Amplitude, Mixpanel, or similar to understand user behavior and measure product success.
• Data Visualization Tools: Ability to interpret and potentially contribute to dashboards that present insights from analytics.

CRM & Automation:

• While not directly a CRM role, understanding how product usage data feeds into CRM or marketing automation systems can be beneficial for context regarding business impact.

📝 Enhancement Note: Proficiency in Figma is non-negotiable and expected at an advanced level. Familiarity with analytics tools is crucial for demonstrating the impact of design decisions, a common requirement in operations roles focused on data-driven improvements.

👥 Team Culture & Values

Operations Values:

• Innovation & Ownership: The "startup within Miro" culture fosters a strong sense of ownership and encourages innovative thinking to solve complex problems.
• Customer Focus: A deep commitment to understanding and serving customer needs through user-centric design and continuous feedback.
• Collaboration & Inclusivity: Miro emphasizes a supportive, welcoming, and innovative environment where diverse teams can collaborate effectively.
• Excellence & Detail: A drive to create high-quality software with attention to detail in both visual and interaction design.
• Data-Driven Decision Making: Utilizing insights from UXR and analytics to guide design strategies and product iterations.

Collaboration Style:

• Cross-Functional Partnership: Strong emphasis on working closely with Product Management, Engineering, UXR, Analytics, and Design System teams.
• Open Communication: Expectation of clear, proactive, and transparent communication in a remote environment.
• Feedback Culture: Encouraging constructive feedback to drive continuous improvement in design and product development.

📝 Enhancement Note: The company values of innovation, collaboration, and customer focus are highly relevant to operations roles that require adaptability, teamwork, and a results-oriented mindset. The emphasis on diversity and inclusion suggests a commitment to building a well-rounded and effective team.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing a New Product Identity: Being the first design team member for a new product requires defining its unique design language while aligning with Miro's brand.
• Translating Complex AI: Designing intuitive interfaces for AI-driven features that are powerful but potentially abstract for users.
• Balancing Innovation with Integration: Creating a distinct product experience while ensuring seamless integration with the broader Miro platform and design system.
• Remote Collaboration: Effectively collaborating and driving impact in a fully remote, "startup within a startup" environment.

Learning & Development Opportunities:

• Pioneering AI Product Design: Gain specialized experience in designing for AI-powered products, a rapidly growing field.
• Strategic Product Influence: Opportunity to significantly influence the direction and success of a new product from its inception.
• Mentorship and Leadership: Potential to mentor junior designers and contribute to the growth of the design practice at Miro.
• Industry Exposure: Work with cutting-edge technologies and collaborate with a global team of talented professionals.

📝 Enhancement Note: The challenges presented are common in new product development and require strong operational skills in project management, stakeholder alignment, and problem-solving. The growth opportunities are substantial for individuals seeking to make a significant impact and develop specialized skills.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining the design language for a new product that needs to feel distinct yet connected to an established brand like Miro?" (Focus on balancing innovation with brand consistency, research methods, and iterative validation).
• "Describe a time you had to design for a complex, data-driven, or AI-powered feature. What were the key challenges, and how did you ensure user understanding and adoption?" (Highlight systematic design thinking, user empathy, and impact measurement).
• "How do you prioritize your design work when faced with multiple competing requests and tight deadlines, especially in a fast-paced, early-stage product environment?" (Demonstrate project management, prioritization frameworks, and stakeholder management skills).

Company & Culture Questions:

• "What excites you about Miro's mission and the opportunity to work on AI-driven product insights?" (Showcase genuine interest and understanding of Miro's market position and the product's potential).
• "How do you foster collaboration and communicate effectively with remote engineering and product management teams?" (Provide examples of proactive communication, tool usage, and building rapport in a remote setting).
• "How do you measure the success of your design work and demonstrate its impact on business objectives?" (Focus on metrics, KPIs, and linking design outcomes to revenue, engagement, or user satisfaction).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate the problem, your role, the process, your key contributions, the solution, and the measurable impact.
• Highlight Key Artifacts: Showcase wireframes, user flows, high-fidelity mockups, prototypes, and research insights that best represent your skills and decision-making.
• Quantify Impact: Use data and metrics to demonstrate the success of your designs. If exact numbers are confidential, use percentages or qualitative impact statements.
• Be Ready for Deep Dives: Anticipate questions about your design choices, trade-offs you made, and how you handled challenges.
• Demonstrate "Sweating the Details": Showcase your ability to craft pixel-perfect designs and nuanced interactions.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of creative design talent and strong operational capabilities, including strategic thinking, data-driven decision-making, and effective collaboration.

📌 Application Steps

To apply for this Staff Product Designer position:

• Submit your application through the Miro careers portal using the provided link.
• Curate Your Portfolio: Select 2-3 of your most impactful product design case studies that best highlight your experience with systematic design thinking, user validation, and quantifiable business impact. Ensure they showcase your ability to work with complex features and demonstrate attention to detail.
• Tailor Your Resume: Optimize your resume to emphasize your 7+ years of experience, specific achievements in product design, proficiency with Figma, and any experience with enterprise applications or AI/ML products. Use keywords from the job description.
• Prepare Your Narrative: Practice articulating your design process, key decisions, and the impact of your work. Be ready to discuss your approach to remote collaboration and working within a large organization.
• Research Miro: Familiarize yourself with Miro's product offerings, company culture, and recent news. Understand their mission and how the "Miro Insights" initiative fits into their broader strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Miro before making application decisions.