Sr. UX/UI Designer

📍 Job Overview

Job Title: Sr. UX/UI Designer Company: My Bambu Location: West Palm Beach, Florida, United States Job Type: Full-time Category: Product Design / User Experience Operations Date Posted: August 13, 2025 Experience Level: 5-10 Years (Mid to Senior Level) Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end design process for MyBambu's fintech platform, focusing on user-centricity and intuitive interfaces for underserved communities.
• Collaborate closely with Product Managers, Developers, and Marketing teams to translate business objectives and user needs into high-fidelity designs and seamless user flows.
• Champion the creation and maintenance of a robust design system, ensuring consistency and scalability across web and mobile applications.
• Utilize user research, usability testing, and data analysis to inform design decisions and iterate on solutions that enhance user engagement and financial literacy.
• Ensure all designs adhere to accessibility standards (WCAG) and promote financial inclusion through an accessible and user-friendly digital experience.

📝 Enhancement Note: While the title is "Sr. UX/UI Designer," the responsibilities and required experience (5 years) suggest a strong mid-level to senior individual contributor role. The emphasis on a "mobile-first mindset" and "fintech or digital banking" experience highlights the specific domain expertise valued for this position within MyBambu's mission.

📈 Primary Responsibilities

• Conduct comprehensive user research (surveys, interviews, analytics) and usability testing to identify user pain points, behaviors, and unmet needs within the target demographic.
• Develop detailed user flows, wireframes, mockups, and interactive prototypes using Figma to effectively communicate design concepts and interaction models.
• Design visually appealing, accessible, and brand-aligned user interfaces for both web and mobile platforms, ensuring a cohesive and engaging user experience.
• Partner with Product Management and Engineering teams to ensure design feasibility, technical alignment, and the successful implementation of user-centric features.
• Establish and maintain a scalable design system, including component libraries, style guides, and interaction patterns, to ensure consistency and efficiency across all product touchpoints.
• Iterate on designs based on user feedback, A/B testing results, and performance metrics to continuously improve user satisfaction and product effectiveness.
• Advocate for design best practices, accessibility standards (WCAG), and human-centered design principles throughout the product development lifecycle.
• Document design specifications and create clear handoff materials for developers, facilitating smooth implementation and quality assurance.
• Stay abreast of emerging design trends, fintech innovations, and user experience best practices to introduce innovative solutions that align with MyBambu's mission.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design thinking, hands-on execution, and cross-functional collaboration. The requirement to "defend design decisions with data and research" underscores the analytical and evidence-based approach expected from a senior-level designer, particularly in a data-sensitive fintech environment.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in UX Design, Graphic Design, Human-Computer Interaction (HCI), Interaction Design, or a closely related field is preferred. Equivalent practical experience will also be considered.

Experience:

• Minimum of five (5) years of professional experience in UX/UI design, with a significant portion focused on digital products, preferably within the fintech, digital banking, or financial services sectors.
• Demonstrated experience in creating end-to-end UI flows, from initial wireframing and user journey mapping to pixel-perfect visual design and interactive prototyping.

Required Skills:

• Figma Proficiency: Expert-level command of Figma, including advanced skills in components, auto-layout, variants, prototyping, and collaborative design system management.
• User Research & Analysis: Proven ability to conduct user research methodologies (interviews, surveys, persona development) and analyze user behavior to derive actionable design insights.
• Usability Testing: Experience planning, executing, and synthesizing results from usability testing sessions to validate design concepts and identify areas for improvement.
• Wireframing & Prototyping: Strong skills in creating low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate user flows and interaction designs.
• Visual Design: Excellent visual design skills with a keen eye for typography, color theory, layout, and branding, capable of creating aesthetically pleasing and user-friendly interfaces.
• Accessibility Standards: Thorough understanding and practical application of Web Content Accessibility Guidelines (WCAG) to ensure inclusive design for all users.
• Human-Centered Design: Deep understanding of human-centered design principles and their application in creating user-centric products.
• Cross-Platform Design: Familiarity and experience designing for consistency across multiple platforms, including iOS, Android, and web interfaces.
• Problem-Solving: Strong analytical and problem-solving abilities, with a focus on data-driven decision-making and translating complex user needs into elegant design solutions.
• Collaboration & Communication: Excellent interpersonal and communication skills for effective collaboration with cross-functional teams (Product, Engineering, Marketing) and stakeholders.
• Documentation: Proficient in creating clear, concise design documentation and specifications for seamless developer handoff.
• Data-Driven Design: Ability to articulate and defend design choices with data, user research findings, and analytics, rather than personal preference.
• Mobile-First Mindset: Proven experience and a strong preference for designing for mobile applications first, with subsequent adaptation for desktop/web.

Preferred Skills:

• Knowledge of HTML, CSS, and a basic understanding of front-end development principles.
• Experience with animation and micro-interactions to enhance user engagement.
• Familiarity with agile development methodologies.

📝 Enhancement Note: The "Required Skills" section is extensive, reflecting the critical nature of design execution and user understanding in a fintech product. Emphasis on Figma expertise, data-driven decision-making, and a mobile-first approach are key indicators of what MyBambu values in a UX/UI designer. The preference for HTML/CSS knowledge suggests an appreciation for designers who understand implementation constraints.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of UX/UI design projects, demonstrating end-to-end design process from concept to completion.
• Projects should highlight user research, wireframing, prototyping, visual design, and usability testing outcomes.
• Specific examples of contributions to design systems, including component creation, style guides, and their impact on design consistency and efficiency.
• Case studies that clearly articulate the problem statement, design process, user-centric solutions, and measurable impact (e.g., improved conversion rates, reduced user errors, increased engagement).
• Demonstrations of designing for accessibility (WCAG compliance) and cross-platform consistency (iOS, Android, Web).
• Examples of mobile-first design approaches and how they were scaled to other platforms.
• Evidence of data-driven design decisions, showcasing how research and analytics informed design iterations.

Process Documentation:

• Ability to articulate the design process followed for each project, detailing research methodologies, ideation techniques, and iterative feedback loops.
• Clear presentation of user flows, wireframes, and prototypes, explaining the rationale behind design choices.
• Demonstration of how design systems were leveraged or created to maintain brand consistency and streamline the design process.
• Explanation of how accessibility was integrated into the design process and validated.

📝 Enhancement Note: A strong portfolio is paramount for this role, serving as tangible proof of design capabilities and process. The emphasis on case studies, data-driven decisions, and design system contributions indicates that MyBambu seeks a designer who can not only create beautiful interfaces but also solve complex problems effectively and communicate their impact.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Sr. UX/UI Designer with 5-10 years of experience in West Palm Beach, Florida, a competitive salary range would typically fall between $90,000 - $120,000 annually. This estimate considers the cost of living in the region, the demand for skilled UX/UI professionals, and the specialized fintech industry context.

Benefits:

• Excellent Medical Coverage: Comprehensive health insurance plans are provided.
• Paid Time Off (PTO): Fifteen (15) days of Paid Time Off annually, offering ample opportunity for rest and rejuvenation.
• Paid Holidays: Seven (7) paid holidays per year, recognizing national and company-observed holidays.
• Small Family Corporate Culture: An emphasis on a close-knit, supportive, and familial work environment, fostering strong team relationships.

Working Hours:

• The role is a full-time position, generally aligning with a standard 40-hour work week. Specific daily hours are not detailed but are expected to be within typical business hours for an on-site role. Flexibility may be available, but the core expectation is consistent presence and contribution.

📝 Enhancement Note: The salary range is an estimation based on typical market data for this role and location. Benefits contribute to a positive employee experience, with the "small family corporate culture" being a distinct characteristic MyBambu highlights, appealing to candidates who value close team dynamics.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Fintech (Financial Technology). MyBambu operates within a dynamic and rapidly evolving sector, focusing on leveraging technology to improve financial access and literacy for underserved communities, particularly Hispanic populations. This industry context implies a need for innovation, user empathy, and a commitment to social impact.

Company Size:

• MyBambu is described as having a "small family corporate culture." While an exact employee count isn't provided, this suggests a relatively small to medium-sized organization where team members likely work closely together, roles may be broad, and there's a strong emphasis on interpersonal relationships and a shared mission. For operations professionals, this often means direct impact, agility, and a hands-on approach.

Founded:

• MyBambu was recognized with the FIS Impact Award for innovation in 2020. While the exact founding year isn't stated, this award indicates a relatively recent establishment, likely post-2015, positioning it as a modern, forward-thinking fintech startup or scale-up.

Team Structure:

• The UX/UI Designer reports to the Product Operations Manager, indicating a structure where design functions are closely integrated with product management and operational execution.
• Collaboration is expected with Product Managers, Developers, and Marketing teams, suggesting a cross-functional team environment common in agile product development.
• The "small family corporate culture" implies a relatively flat hierarchy and direct communication channels across departments.

Methodology:

• Data-Driven Design: A core methodology, requiring designers to base decisions on user research, analytics, and testing results.
• User-Centricity: A fundamental principle, ensuring that user needs and experiences are at the forefront of all design efforts.
• Agile Development: Implied by the collaboration with Product and Development teams, suggesting iterative development cycles and responsive design adjustments.
• Financial Inclusion Mission: The company's mission to serve underserved communities shapes its operational and design methodologies, prioritizing accessibility, ease of use, and cultural relevance.

Company Website:

• mybambu.com (Inferred from domain_derived)

📝 Enhancement Note: MyBambu's identity as a mission-driven fintech company serving underserved communities is central to its culture. The "small family corporate culture" suggests a potentially fast-paced but collaborative environment where individual contributions are highly visible and valued. Understanding this mission is crucial for aligning with the company's values.

📈 Career & Growth Analysis

Operations Career Level:

• This role is positioned as a Senior UX/UI Designer, signifying a mid-to-senior individual contributor level. It requires a high degree of autonomy, expertise in design principles and tools, and the ability to lead design initiatives for specific product features or areas. The designer is expected to mentor junior team members implicitly and influence product strategy through design.

Reporting Structure:

• The designer will report directly to the Product Operations Manager. This reporting line places the role within the product development lifecycle, bridging user experience design with operational execution and product strategy. It suggests that design decisions will be closely aligned with product roadmaps and operational efficiency goals.

Operations Impact:

• The UX/UI Designer's work directly impacts customer acquisition, engagement, retention, and overall user satisfaction on the MyBambu platform. By creating intuitive and accessible financial tools, the designer contributes significantly to MyBambu's mission of financial inclusion and its business objectives of expanding its user base and service offerings. Impact is measured through user feedback, adoption rates of new features, and improvements in key UX metrics.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead UX/UI Designer or Design Manager role as the company scales, overseeing larger design projects or managing a design team.
• Specialization: Opportunity to deepen expertise in specific areas such as mobile UX, fintech design, accessibility, or design systems.
• Cross-Functional Mobility: Potential to move into Product Management or Product Operations roles, leveraging design expertise to influence product strategy and execution from a broader perspective.
• Skill Development: Continuous learning through industry conferences, workshops, and hands-on experience with cutting-edge design tools and methodologies within the fintech space.

📝 Enhancement Note: The "Senior" title indicates a clear career path beyond this role, likely into leadership or specialized expert positions within the product or design function. The reporting structure to a Product Operations Manager highlights the integration of design within the operational fabric of product development.

🌐 Work Environment

Office Type:

• The position is explicitly stated as "in-person," indicating a traditional office-based work environment. This setting facilitates direct collaboration, team cohesion, and immediate feedback loops, which are often prioritized in smaller, close-knit companies.

Office Location(s):

• West Palm Beach, Florida. This location is specified, suggesting the designer will be based at a physical office in this area.

Workspace Context:

• The "small family corporate culture" suggests a potentially open or semi-open office layout designed to foster collaboration and communication.
• As a designer, the workspace will likely be equipped with standard office technology, including reliable internet, and potentially specialized hardware or software access as needed for design tasks.
• Opportunities for direct interaction with Product Managers, Developers, and other team members will be readily available, supporting the collaborative nature of the role.

Work Schedule:

• The role is full-time, implying a standard work week. While specific hours aren't detailed, it's expected to align with typical business operations in West Palm Beach. Given the fintech industry's fast pace, some flexibility might be present, but consistent on-site presence is the norm.

📝 Enhancement Note: The on-site requirement is a key differentiator. It emphasizes the company's preference for in-person collaboration and team building, which aligns with the "small family corporate culture." Candidates should be prepared for a traditional office setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a hiring manager to assess basic qualifications, cultural fit, and interest in the role.
• Portfolio Review & Technical Interview: A dedicated session with the Product Operations Manager and potentially other design or product team members to review the candidate's portfolio. This will involve discussing past projects, design rationale, problem-solving approaches, and Figma expertise.
• Cross-Functional Interviews: Interviews with Product Managers and Developers to assess collaboration skills, understanding of product development cycles, and ability to work within a team environment.
• Skills Assessment/Challenge: Potentially a design exercise or case study, either take-home or conducted during the interview process, to evaluate practical design skills, problem-solving abilities, and adherence to MyBambu's design principles.
• Final Interview: A final discussion with senior leadership or the hiring manager to confirm fit, discuss compensation, and extend an offer.

Portfolio Review Tips:

• Curate Select Projects: Focus on 3-5 of your strongest, most relevant projects that showcase your UX/UI skills, particularly those demonstrating mobile-first design, fintech experience, and data-driven decision-making.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, iteration), the solutions, and the outcomes/impact. Quantify results whenever possible.
• Highlight Figma Expertise: Be prepared to discuss your Figma workflow, design system contributions, and advanced features you utilize.
• Showcase Accessibility: Explicitly point out how you incorporated accessibility standards (WCAG) into your designs and the rationale behind those decisions.
• Demonstrate Data-Driven Approach: Explain how user research, analytics, and testing informed your design choices and led to specific improvements.
• Prepare for Questions: Anticipate questions about your design philosophy, how you handle feedback, your collaboration style, and how you approach problem-solving in a fast-paced environment.

Challenge Preparation:

• If a design challenge is provided, focus on understanding the prompt thoroughly.
• Structure your approach logically: define the problem, conduct quick research (if time permits), ideate solutions, select the best approach, and present your solution with clear rationale, wireframes, and mockups.
• Emphasize your thought process and how you apply user-centered and data-informed principles.
• Be mindful of the time limit and prioritize key deliverables.

📝 Enhancement Note: The interview process is geared towards assessing both technical design skills and the ability to integrate into a collaborative, mission-driven team. A strong portfolio that highlights practical application of skills and measurable impact is critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly stated as a core requirement. Expertise in its full suite of features, including components, auto-layout, variants, prototyping, and design systems, is essential.
• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, Adobe XD) may be beneficial for specific workflows or collaboration needs.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms for tracking user behavior and product performance is highly valuable for data-driven design decisions.
• Usability Testing Platforms: Familiarity with tools for remote usability testing and feedback collection (e.g., UserTesting.com, Lookback) would be advantageous.

CRM & Automation:

• While not directly a designer's tool, understanding how design integrates with CRM (e.g., Salesforce) or marketing automation platforms can provide context for user journeys and data flow.

📝 Enhancement Note: Figma is the central tool for this role. Proficiency here is non-negotiable. While not explicitly listed, familiarity with analytics and user testing platforms is crucial for a data-driven designer, and candidates should be prepared to discuss their experience with these.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A foundational value, driving all design decisions to meet and exceed user expectations, especially within the context of financial inclusion.
• Innovation: Encouraging new ideas and leveraging technology to solve complex problems in the fintech space.
• Collaboration: Fostering a team-oriented environment where open communication and cross-functional teamwork are paramount.
• Data-Driven Decision Making: Emphasizing the use of research, analytics, and testing to inform strategies and validate design choices.
• Inclusivity & Accessibility: A core mission-driven value, ensuring that MyBambu's products are usable and beneficial for all, particularly underserved communities.
• Efficiency: Striving for streamlined processes and effective solutions, reflected in the design system and product development workflows.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work closely with Product Managers, Engineers, and Marketing to ensure alignment and cohesive product development.
• Feedback-Driven: An open culture for giving and receiving constructive feedback on designs to achieve the best possible outcomes.
• Agile Approach: Adaptable collaboration style that embraces iterative development and quick responses to evolving user needs and business requirements.
• Knowledge Sharing: A supportive environment where team members share insights, best practices, and support each other's growth.

📝 Enhancement Note: The company's values are deeply intertwined with its mission. A candidate's ability to embody user-centricity, embrace data, and collaborate effectively within a mission-driven context will be key indicators of cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating diverse user needs within underserved communities into feasible and impactful designs that also meet MyBambu's business objectives.
• Designing for Financial Literacy: Creating intuitive interfaces for complex financial products and services that may be unfamiliar to the target demographic, requiring clear communication and simplified user flows.
• Maintaining Consistency Across Platforms: Ensuring a seamless and branded experience across web and mobile (iOS/Android), which can be technically challenging.
• Rapid Iteration in a Fintech Environment: Adapting to the fast pace of the fintech industry, incorporating feedback quickly, and iterating on designs to stay competitive and responsive to market changes.
• Advocating for Design in a Technical Environment: Effectively communicating the value of UX/UI design and defending design decisions with data to cross-functional teams, particularly engineers and product managers who may have different priorities.

Learning & Development Opportunities:

• Fintech UX Specialization: Deepening expertise in the nuances of designing for financial services, including security, trust, and regulatory considerations.
• Design System Mastery: Becoming a leader in the development and maintenance of sophisticated design systems.
• Accessibility Expertise: Gaining advanced knowledge and practical application of accessibility standards to become a go-to resource for inclusive design.
• Cross-Functional Exposure: Learning about product operations, engineering constraints, and marketing strategies to develop a holistic understanding of product development.
• Impactful Mission: Contributing to a meaningful mission that directly improves the financial lives of underserved communities, offering significant personal and professional fulfillment.

📝 Enhancement Note: The challenges presented are typical for a UX/UI role in a mission-driven tech company. The growth opportunities highlight the potential for specialization and impact, aligning well with a senior-level career trajectory.

💡 Interview Preparation

Strategy Questions:

• Design Philosophy & Process: "Describe your personal design philosophy and how you approach the end-to-end UX/UI design process, from discovery to delivery." (Be ready to walk through a case study from your portfolio emphasizing your methodology).
• Problem Solving: "Tell me about a time you faced a significant design challenge or received critical feedback on your work. How did you handle it, and what was the outcome?" (Focus on resilience, adaptability, and data-driven iteration).
• Collaboration: "How do you typically collaborate with Product Managers and Engineers? What's your approach to resolving design disagreements with stakeholders?" (Highlight communication skills, empathy, and data-backed advocacy).
• Data-Driven Design: "How do you incorporate user research and data analytics into your design decisions? Can you provide an example?" (Showcase your ability to translate insights into design actions).
• Accessibility: "What is your understanding of WCAG guidelines, and how do you ensure your designs are accessible for users with disabilities?" (Demonstrate practical application and commitment to inclusivity).

Company & Culture Questions:

• "What interests you about MyBambu's mission and our focus on financial inclusion?" (Research the company's mission and values thoroughly).
• "How do you see your skills contributing to a 'small family corporate culture'?" (Emphasize teamwork, support, and shared goals).
• "What are your expectations regarding work-life balance and team collaboration in an office environment?"

Portfolio Presentation Strategy:

• Structure: Organize your portfolio presentation logically, perhaps by project. For each project, follow a narrative: Problem > Your Role > Process > Solution > Outcome.
• Figma Showcase: Be ready to share your Figma files or screen recordings to demonstrate your proficiency with components, auto-layout, and design systems.
• Highlight Data: Visually or verbally present the data and research that informed your design decisions and the impact of your work.
• Conciseness: Respect the allocated time. Practice your presentation to be clear and impactful without being overly verbose.
• Engage: Ask clarifying questions and be prepared to discuss your designs interactively.

Challenge Preparation:

• If given a take-home challenge, allocate sufficient time for thoughtful execution.
• If it's an in-interview challenge, focus on your thought process, not just the final output. Clearly articulate your assumptions and how you'd proceed.
• Practice presenting your design thinking and solutions succinctly.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating both technical prowess in design and a strong alignment with MyBambu's user-centric, data-driven, and collaborative culture. Being able to articulate your process and defend your design decisions with data is crucial.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link: https://mybambu.bamboohr.com/careers/164
• Portfolio Customization: Tailor your portfolio to highlight projects most relevant to fintech, mobile-first design, and accessibility. Ensure case studies clearly demonstrate your process and impact.
• Resume Optimization: Update your resume to emphasize your 5+ years of UX/UI experience, specific achievements in Figma, user research, and cross-functional collaboration. Quantify your contributions where possible.
• Interview Preparation: Practice articulating your design process, defending your design decisions with data, and discussing your experience with Figma and user research. Prepare specific examples for behavioral questions.
• Company Research: Thoroughly research MyBambu's mission, values, and target audience to demonstrate genuine interest and an understanding of their business objectives during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.