Sr UX Designer
π Job Overview
Job Title: Sr UX Designer
Company: Cengage Group
Location: Virtual US OH (Ohio, United States)
Job Type: FULL_TIME
Category: User Experience (UX) Design / Product Design
Date Posted: April 02, 2026
Experience Level: 5-10 Years
Remote Status: Remote Eligible (US-based)
π Role Summary
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Lead end-to-end UX design for significant product areas, driving vision and execution within the education technology sector.
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Foster strong collaborations with Product Managers, Engineers, and Researchers to conceptualize, design, and launch intuitive and user-centric product experiences.
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Translate complex user needs and business objectives into elegant, functional, and scalable design solutions.
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Champion accessibility and inclusive design principles throughout the entire product development lifecycle, ensuring equitable experiences for all learners.
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Contribute to the growth of a robust design culture through mentorship of junior designers and active participation in design critiques and knowledge sharing.
π Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for leadership in design strategy, execution, and mentorship. The emphasis on "complex products" and "large, diverse audiences" within the "education technology" sector suggests a focus on scalable, impactful design solutions that cater to a broad user base, likely including students, educators, and administrators. The inclusion of "AI-enhanced workflows" and "data-intensive product design" as preferred skills highlights a forward-looking approach to design challenges.
π Primary Responsibilities
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Own the complete design lifecycle for key product initiatives, from initial concept and user research to final implementation and iteration.
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Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity mockups to effectively communicate design concepts and user journeys.
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Collaborate closely with cross-functional teams, including product management, engineering, and research, to ensure alignment on design vision, requirements, and technical feasibility.
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Actively contribute to and help evolve the company's design system, ensuring consistency, scalability, and efficiency across all digital products and platforms.
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Advocate for and integrate accessibility standards (e.g., WCAG) and inclusive design practices into all design deliverables to ensure products are usable by individuals of all abilities.
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Present design rationale, user insights, and proposed solutions to stakeholders at various levels, clearly articulating design decisions and their alignment with business goals.
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Mentor and guide junior UX designers, providing constructive feedback, sharing best practices, and fostering their professional growth.
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Conduct user research, usability testing, and data analysis to inform design decisions and validate design solutions, ensuring a user-centered approach.
π Enhancement Note: The responsibilities emphasize end-to-end ownership, cross-functional collaboration, and a strong focus on design systems and accessibility. The mentorship aspect suggests a leadership component within the design team, aligning with the "Sr" title.
π Skills & Qualifications
Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Graphic Design, Industrial Design, Computer Science, or a related field, or equivalent practical experience.
Experience: 6+ years of professional experience in UX/product design, with a proven track record of designing complex digital products for large and diverse user bases.
Required Skills:
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Demonstrated expertise in end-to-end UX/product design, including user research, information architecture, interaction design, and visual design.
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A strong portfolio showcasing leadership in product thinking, interaction design, and successful execution of complex design projects.
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Expert proficiency in industry-standard design and prototyping tools, with a strong preference for Figma.
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Proven ability to balance competing user needs, business objectives, and technical constraints to deliver optimal solutions.
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Experience in creating, contributing to, and maintaining design systems for consistency and scalability.
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Excellent verbal and written communication skills, with the ability to articulate design decisions and influence cross-functional teams.
Preferred Skills:
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Experience mentoring junior designers or leading design initiatives.
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Familiarity with AI-enhanced workflows, machine learning applications in design, or designing for data-intensive products.
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Background in education technology (EdTech), Higher Education, or industries with similar scale and complexity.
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Experience with various user research methodologies and a data-driven approach to design validation.
π Enhancement Note: The experience requirement of 6+ years aligns with a Senior level. The explicit mention of Figma as preferred, along with the need for a strong portfolio and experience with design systems, are critical for candidates. The "nice to have" section provides clear signals about Cengage's strategic focus areas.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Showcase end-to-end product design projects that demonstrate leadership in product thinking and interaction design.
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Include case studies that clearly articulate the problem, your role, the design process, key decisions, and the impact of your solutions.
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Highlight your ability to translate user needs and business goals into effective and elegant design solutions.
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Demonstrate experience with creating, contributing to, or maintaining design systems for consistency and scalability.
Process Documentation:
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Detail your approach to user research, including methodologies used and how insights informed design decisions.
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Explain your process for creating and iterating on wireframes, prototypes, and user flows.
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Illustrate how you collaborated with engineering and product management teams throughout the design and development lifecycle.
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Provide examples of how you advocated for and implemented accessibility and inclusive design principles.
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Showcase how you contributed to or managed design system components and their adoption.
π Enhancement Note: For a Senior UX Designer role, the portfolio is paramount. It needs to evidence not just design skills but also leadership, strategic thinking, and the ability to manage complex projects from conception to delivery. Demonstrating experience with design systems and accessibility is crucial.
π΅ Compensation & Benefits
Salary Range: $77,100.00 - $110,000.00 USD per year
Benefits:
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Comprehensive Total Rewards package designed to support and empower employees.
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Eligibility to participate in the companyβs discretionary incentive bonus program (individual target is 10% of base salary).
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Cengage Group's commitment to employee well-being and professional development.
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Opportunities for growth within a global education technology company.
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[Specific benefits such as health insurance, retirement plans, paid time off, etc., are typically part of a Total Rewards package and would be detailed in a full offer.]
Working Hours: Standard full-time hours, likely aligning with 40 hours per week, with flexibility for remote work. Specific working hours may be adjusted based on team collaboration needs and project deadlines.
π Enhancement Note: The salary range is provided, and a 10% bonus target is specified. The "Total Rewards package" is mentioned broadly, implying a comprehensive suite of benefits typical for a company of this size and industry. The remote work eligibility is a key aspect of the compensation and benefits for this role.
π― Team & Company Context
π’ Company Culture
Industry: Education Technology (EdTech), Digital Learning Solutions, Publishing. Cengage Group is a global leader in providing affordable, quality digital products and services that equip students with job-ready skills.
Company Size: Cengage Group is a large, global organization, indicated by its scope and the mention of serving millions of learners worldwide.
Founded: Cengage has a history spanning over 100 years, signifying stability and deep experience in the education sector.
Team Structure:
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The UX Design team likely operates within or closely with Product Development and Engineering departments.
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This Senior role suggests a potential for contributing to the mentorship and leadership of a design team, possibly reporting to a Design Lead or Director.
Methodology:
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Cengage emphasizes a culture valuing inclusion, engagement, and discovery, with a commitment to diverse perspectives and empowering employees.
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Design work is likely conducted within an agile development framework, requiring iterative design processes and cross-functional collaboration.
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A data-driven approach is expected, leveraging user research and analytics to inform design decisions.
Company Website: https://www.cengagegroup.com/
π Enhancement Note: Cengage's long history and global presence in EdTech provide context for the scale and impact of the UX design work. The company culture emphasizes inclusion and learning, which should resonate with candidates in the education sector.
π Career & Growth Analysis
Operations Career Level: Senior UX Designer. This level typically involves leading design for significant product areas, mentoring junior staff, and contributing to strategic design decisions. It signifies a move towards greater autonomy and influence in product development.
Reporting Structure: This role likely reports to a Design Manager, Director of UX, or potentially a Senior Product Lead, depending on the specific team structure within Cengage.
Operations Impact: The UX team's work directly impacts millions of learners by shaping the usability, accessibility, and effectiveness of Cengage's digital learning platforms and courseware. This role has the opportunity to influence product strategy and drive innovation in education technology, ultimately contributing to student success and job readiness.
Growth Opportunities:
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Advance to Lead UX Designer, Design Manager, or Director roles within Cengage's growing design organization.
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Specialize in areas like AI-enhanced product design, complex data visualization, or accessibility leadership.
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Develop leadership skills through mentorship and by contributing to the strategic direction of the design team and its processes.
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Gain exposure to diverse product lines within the education technology market, broadening expertise.
π Enhancement Note: The Senior UX Designer title implies a significant level of responsibility and the potential for leadership growth within Cengage's EdTech ecosystem. The company's focus on innovation suggests opportunities for impactful contributions.
π Work Environment
Office Type: Remote-eligible within the United States. This suggests a distributed team environment with a focus on asynchronous communication and digital collaboration tools.
Office Location(s): While the role is virtual US OH, Cengage has a global presence. The remote nature means candidates can work from anywhere within the US, with potential preference for proximity to existing hubs for occasional in-person collaboration if desired by the team.
Workspace Context:
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A digital-first workspace leveraging collaboration platforms and project management tools.
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Expectation of self-direction and proactive communication within a remote setting.
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Access to necessary design software and potentially company-provided hardware.
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Opportunities for virtual team engagement, design critiques, and cross-functional virtual meetings.
Work Schedule: Typically a 40-hour work week, with flexibility inherent in a remote role. However, adherence to project timelines and availability for critical team meetings and stakeholder interactions will be necessary.
π Enhancement Note: The "Virtual US OH" combined with "Remote Eligible" within the US points to a flexible remote work policy, allowing candidates to work from various US locations. The emphasis is on digital collaboration and self-management.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: HR or Recruiter call to assess basic qualifications, cultural fit, and salary expectations.
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Portfolio Review: A dedicated session where candidates present their portfolio, detailing 2-3 key projects, their role, design process, challenges, and outcomes. This is a critical step.
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Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, leadership potential, and alignment with team needs.
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Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills and technical understanding.
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Final Interview/Executive Review: Potentially a final conversation with a design leader or executive.
Portfolio Review Tips:
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Focus on projects that demonstrate end-to-end ownership, complex problem-solving, and leadership.
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Clearly articulate your specific contributions, design rationale, and how you navigated constraints (technical, business, user).
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Quantify impact whenever possible using metrics related to user engagement, task completion, or business goals.
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Be prepared to discuss your experience with design systems, accessibility, and inclusive design.
Challenge Preparation:
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Be ready for a potential design challenge, which might involve a take-home assignment or an in-person exercise focused on problem-solving, interaction design, or system thinking.
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Practice articulating your thought process and design decisions clearly and logically, even under time pressure.
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Research Cengage's products (MindTap, WebAssign, Cengage Unlimited) to understand their user base and design challenges.
π Enhancement Note: The portfolio review is clearly a high-stakes component of the hiring process for this role. Candidates should prepare to showcase leadership and strategic thinking, not just execution.
π Tools & Technology Stack
Primary Tools:
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Figma: Expert proficiency required for wireframing, prototyping, and high-fidelity design. This is the preferred tool for the design team.
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Prototyping Tools: Experience with various prototyping methods and tools beyond Figma, such as InVision, Axure, or similar, may be beneficial.
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Wireframing Tools: Proficiency in creating low-fidelity wireframes to explore concepts and user flows.
Analytics & Reporting:
- Familiarity with user analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.
CRM & Automation:
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While not a primary focus for UX design, understanding how user data is managed within CRMs or how automation impacts user journeys can be advantageous.
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Familiarity with project management and collaboration tools like Jira, Confluence, Asana, or Slack is essential for remote team collaboration.
π Enhancement Note: Figma is explicitly called out as the preferred tool, making proficiency in it a critical requirement. Understanding the broader EdTech product ecosystem (MindTap, WebAssign) and how design integrates with data and analytics is also important.
π₯ Team Culture & Values
Operations Values:
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Inclusion, Engagement, and Discovery: Cengage values diverse perspectives, encouraging employees to bring their authentic selves to work and fostering an environment where ideas are shared.
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User-Centricity: A strong focus on understanding and meeting the needs of learners and educators to drive engagement and improve learning outcomes.
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Innovation: A commitment to leveraging technology, including AI, to create cutting-edge educational solutions.
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Collaboration: Emphasis on working together across disciplines to achieve common goals and deliver exceptional products.
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Impact: A drive to make a tangible difference in the lives of millions of learners by empowering them through education.
Collaboration Style:
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Highly collaborative, working closely with product management, engineering, research, and other design disciplines.
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Open communication and constructive feedback are encouraged within design critiques and team meetings.
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Agile methodologies likely foster iterative collaboration and continuous improvement.
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Emphasis on clear communication and presenting design rationale to gain alignment across diverse stakeholders.
π Enhancement Note: The company's stated values of inclusion, engagement, and discovery should be reflected in how candidates approach collaboration and problem-solving. Understanding Cengage's mission in education is key.
β‘ Challenges & Growth Opportunities
Challenges:
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Designing for a large, diverse student and educator population with varying technical proficiencies and learning needs.
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Balancing complex technical constraints with ambitious user experience goals in a rapidly evolving EdTech landscape.
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Integrating AI-enhanced workflows or data-intensive features in a user-friendly and ethical manner.
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Contributing to and maintaining a cohesive design system across a broad portfolio of products.
Learning & Development Opportunities:
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Opportunities to specialize in emerging areas like AI in education, advanced data visualization, or inclusive design leadership.
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Mentorship from experienced design leaders and the chance to mentor junior designers.
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Exposure to a wide range of digital learning products and platforms within the higher education and workforce skills markets.
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Potential for attending industry conferences, workshops, and pursuing certifications related to UX design and EdTech.
π Enhancement Note: The challenges highlight the complexity and scale of working at Cengage, particularly within the EdTech sector. The growth opportunities focus on specialization and leadership development.
π‘ Interview Preparation
Strategy Questions:
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"Describe a time you led the end-to-end design of a complex product. What were the biggest challenges, and how did you overcome them?" (Focus on process, leadership, and problem-solving).
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"How do you approach balancing user needs, business goals, and technical constraints in your design process?" (Demonstrate strategic thinking and pragmatism).
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"Walk me through your process for contributing to or evolving a design system. What are the key considerations for scalability and adoption?" (Highlight system thinking and collaboration).
Company & Culture Questions:
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"Why are you interested in Cengage Group and the education technology industry specifically?" (Connect your passion to their mission).
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"How do you contribute to a positive and inclusive team culture, especially in a remote environment?" (Align with company values).
Portfolio Presentation Strategy:
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Structure: Begin with a brief overview of your career and design philosophy. Then, dive into 2-3 of your most relevant and impactful projects.
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Storytelling: For each project, clearly define the problem, your role and responsibilities, the design process you followed (research, ideation, iteration, testing), key decisions you made and why, and the final outcome/impact.
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Visuals: Use clear, concise visuals (wireframes, prototypes, final UIs) to illustrate your points.
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Metrics: Quantify success with data where possible (e.g., improved conversion rates, increased user satisfaction, reduced task completion time).
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Conciseness: Be mindful of time; practice your presentation to ensure it fits within the allotted slot while covering essential details.
π Enhancement Note: Interview preparation should heavily emphasize the portfolio presentation, as it's a critical component. Candidates should be ready to discuss their strategic thinking, leadership, and how they align with Cengage's mission and values.
π Application Steps
To apply for this Sr UX Designer position:
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Submit your application through the provided link on the Cengage Group careers portal.
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Portfolio Customization: Review your portfolio and select 2-3 projects that best showcase your experience with complex products, end-to-end execution, design leadership, and familiarity with design systems and accessibility. Tailor your project descriptions to highlight your specific contributions and the impact of your work.
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Resume Optimization: Ensure your resume clearly highlights your 6+ years of UX/product design experience, proficiency in Figma, and any experience relevant to education technology or data-intensive design. Use keywords from the job description, such as "UX design," "product design," "design systems," and "accessibility."
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Interview Preparation: Practice articulating your design process, rationale, and project outcomes. Prepare to discuss your experience with Figma, design systems, and inclusive design principles. Rehearse your portfolio presentation to ensure it is clear, concise, and impactful.
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Company Research: Familiarize yourself with Cengage Group's mission, values, and key products (e.g., MindTap, WebAssign). Understand their commitment to education technology and inclusive design, and be prepared to discuss why you are passionate about contributing to their goals.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
The role requires 6+ years of UX/product design experience and a portfolio demonstrating leadership in interaction design and end-to-end execution. Proficiency in industry-standard tools like Figma and the ability to balance user needs with business and technical constraints are essential.