Sr. UX Designer
π Job Overview
Job Title: Sr. UX Designer
Company: Allied Telesis
Location: San Jose, CA, US
Job Type: Regular Full-Time
Category: User Experience (UX) Design / Product Design
Date Posted: 2026-03-31
Experience Level: Mid-Senior Level (5+ years)
Remote Status: On-site
π Role Summary
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Lead the end-to-end user experience (UX) design process for complex digital platforms, focusing on enhancing customer satisfaction and product success.
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Translate user needs and business objectives into intuitive, accessible, and engaging interface designs, ensuring alignment with strategic goals.
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Collaborate closely with product management, engineering, and research teams to deliver feasible and innovative design solutions.
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Leverage user research, behavioral data analytics, and design best practices to continuously iterate and optimize user journeys for usability and accessibility.
π Enhancement Note: While the provided description is for a UX Designer, this enhancement will frame it through the lens of operations, focusing on how UX design contributes to operational efficiency, data-driven decision-making, and the overall GTM strategy by ensuring seamless user interactions with complex technical products. The role requires a strong understanding of networking concepts and AI-assisted network operations, indicating a highly technical and specialized UX domain.
π Primary Responsibilities
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Spearhead the entire UX design lifecycle, encompassing user research, detailed wireframing, interactive prototyping, and rigorous usability testing to craft user-centric solutions.
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Partner with product managers and engineering teams to meticulously define product requirements and translate them into effective, technically sound design specifications.
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Develop, implement, and maintain robust design systems and comprehensive style guides to ensure brand consistency and maintainability across all digital touchpoints.
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Conduct in-depth analysis of user feedback, behavioral analytics, and performance metrics to identify critical pain points and uncover opportunities for user experience enhancement.
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Provide mentorship and guidance to junior UX designers, fostering a collaborative environment and contributing to the continuous improvement of design methodologies and best practices within the team.
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Execute and analyze usability testing sessions, integrating key learnings and performance data into iterative product improvements and future design cycles.
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Design user interfaces and workflows specifically for AI-assisted network operations, focusing on clarity, efficiency, and actionable insights for technical users.
π Enhancement Note: The responsibilities highlight a senior-level role requiring ownership and strategic input. The inclusion of "AI assisted network operations" and "networking concepts" points to a specialized UX focus within a technical domain, demanding a blend of design expertise and domain knowledge.
π Skills & Qualifications
Education: Bachelorβs degree in Graphic Design, Human-Computer Interaction (HCI), or a related field.
Experience: 5+ years of professional experience in UX design, with a strong preference for experience within the professional, scientific, or technical services sectors, particularly in complex software or platform environments.
Required Skills:
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Demonstrated expertise in leading end-to-end UX design processes, including user research, information architecture, wireframing, prototyping, and usability testing.
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Proficiency with industry-standard design and prototyping tools such as Sketch, Figma, Adobe XD, or comparable software.
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A strong, compelling portfolio showcasing a proven track record of user-centered design principles applied to complex projects and challenging problems.
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Experience in designing for technical or enterprise-level applications, with a clear understanding of user workflows and operational needs.
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Familiarity with networking concepts (e.g., routing, switching, monitoring, and orchestration) to effectively design interfaces for technical users.
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Proven experience working within agile development teams, collaborating closely with product managers and engineers in iterative development cycles.
Preferred Skills:
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Experience with data analytics tools and methodologies to inform design decisions based on user behavior and performance metrics.
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Knowledge of accessibility standards (e.g., WCAG) and experience designing for inclusive user experiences.
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Strong understanding of UI design principles, visual design, and the ability to translate complex technical information into clear, intuitive interfaces.
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Experience in mentoring junior designers and contributing to the development of design team capabilities.
π Enhancement Note: The requirement for networking concepts and AI-assisted network operations design is highly specific and crucial. Candidates should tailor their portfolios and experience descriptions to highlight relevant projects in these technical domains.
π Process & Systems Portfolio Requirements
Portfolio Essentials:
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Case Studies of Complex Projects: Showcase detailed case studies that illustrate your process for tackling complex UX challenges, from problem definition to final solution. Highlight the specific operational context and user needs addressed.
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User-Centered Design Methodology: Clearly articulate your approach to user research, persona development, journey mapping, and how these insights directly informed your design decisions and led to measurable improvements.
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Prototyping and Testing Artifacts: Include examples of interactive prototypes and detailed reports from usability testing sessions, demonstrating your ability to validate designs and iterate based on feedback.
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Design System Contributions: If applicable, provide examples of your contributions to design systems, style guides, or component libraries, emphasizing how these elements drive consistency and efficiency in product development.
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Technical Domain Experience: Specifically highlight any projects related to networking, IT operations, AI-driven tools, or complex technical platforms, demonstrating your ability to design for specialized user groups and technical workflows.
Process Documentation:
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Workflow Optimization: Demonstrate how your design interventions have streamlined user workflows, reduced task completion times, or improved operational efficiency for users interacting with digital platforms.
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Data-Informed Design: Showcase examples where you used user analytics, feedback, or A/B testing results to drive design iterations and achieve specific business or operational outcomes.
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System Integration Considerations: For complex platforms, illustrate how your designs account for integration points, data flows, and the overall system architecture to ensure a cohesive user experience.
π Enhancement Note: For this role, a portfolio that clearly demonstrates experience with technical products, particularly in networking and AI-assisted operations, will be paramount. Candidates should be prepared to walk through their design process and articulate the operational impact of their solutions.
π΅ Compensation & Benefits
Salary Range: $150,000 - $170,000 per year.
Benefits:
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Comprehensive health, dental, and vision insurance plans.
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401(k) retirement savings plan with company match.
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Paid time off, including vacation, sick leave, and holidays.
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Opportunities for professional development, training, and conference attendance.
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Potential for performance-based bonuses.
Working Hours: Standard 40-hour work week, with potential for occasional overtime depending on project demands and critical deadlines. The role is primarily on-site, requiring consistent presence in the San Jose office.
π Enhancement Note: The provided salary range is competitive for a Sr. UX Designer role in the San Jose, California area, reflecting the required experience and specialized technical domain knowledge. This range aligns with industry benchmarks for senior design professionals in high-cost-of-living tech hubs.
π― Team & Company Context
π’ Company Culture
Industry: Networking Hardware & Software Solutions. Allied Telesis is a global provider of advanced networking solutions, focusing on enterprise infrastructure, data centers, and IoT applications. This industry context means the UX Designer will be working with highly technical products and users.
Company Size: Allied Telesis is a well-established company with a significant global presence, likely falling into the medium to large enterprise category. This suggests a structured environment with established processes but also opportunities for impact.
Founded: Allied Telesis was founded in 1987, indicating a long history and deep expertise in the networking sector. This longevity implies stability and a strong foundation of technical knowledge.
Team Structure:
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The UX Designer will likely be part of a Product Development or Engineering department, reporting to a UX Lead, Design Manager, or Director of Product.
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The team structure will involve close collaboration with Product Managers, Software Engineers, QA Testers, and potentially AI/ML specialists, depending on the project.
Methodology:
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Data-Driven Design: Emphasis on using user research, analytics, and feedback to inform design decisions and measure their impact on user behavior and operational efficiency.
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Agile Development: The team operates within an agile framework, requiring iterative design cycles, rapid prototyping, and close collaboration with development sprints.
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User-Centricity: A core philosophy of understanding and prioritizing user needs, especially for complex technical tasks, to create intuitive and effective interfaces.
Company Website: https://www.alliedtelesis.com/
π Enhancement Note: The company's focus on networking and its long history suggest a culture that values technical depth, reliability, and innovation within a specialized field. The UX role here is critical for translating complex networking technology into usable and efficient interfaces.
π Career & Growth Analysis
Operations Career Level: This is a Senior-level UX Designer position, indicating a role with significant autonomy, responsibility for complex projects, and the expectation to mentor junior team members. The focus on leading UX processes and contributing to strategic objectives signifies a move beyond execution to influence.
Reporting Structure: Typically, a Sr. UX Designer reports to a UX Manager, Design Director, or Head of Product. They will work closely with Product Managers and Engineering Leads on specific product initiatives.
Operations Impact: The UX Designer's impact is crucial for the operational success of Allied Telesis's products. By creating intuitive interfaces for complex networking and AI-assisted operations tools, the designer directly influences user adoption, efficiency, error reduction, and ultimately, customer satisfaction and retention, which are key operational metrics.
Growth Opportunities:
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Lead UX Architect/Principal Designer: Potential to advance into a role with broader strategic influence across multiple product lines or a specialized technical domain.
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Management Track: Opportunity to move into a UX Management or Design Lead role, overseeing a team of designers and shaping the design strategy.
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Domain Specialization: Deepen expertise in specific technical areas like AI-driven network operations, cybersecurity UX, or IoT interfaces, becoming a subject matter expert.
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Cross-Functional Skill Development: Opportunities to gain deeper insights into product management, engineering processes, and AI/ML technologies relevant to the company's offerings.
π Enhancement Note: The role offers a clear path for career progression within UX design, particularly for those interested in specializing in complex technical domains. The emphasis on AI and networking provides a unique niche for growth.
π Work Environment
Office Type: This is an on-site role, indicating a traditional office environment where in-person collaboration, spontaneous discussions, and team cohesion are valued.
Office Location(s): San Jose, CA. This location places the role within a major technology hub, offering access to a rich ecosystem of tech companies and talent.
Workspace Context:
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The workspace will likely foster a collaborative environment, with opportunities for direct interaction with product managers, engineers, and fellow designers.
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Access to necessary design tools, software licenses, and potentially specialized hardware or testing environments relevant to networking products.
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Opportunities to participate in team brainstorming sessions, design critiques, and project kickoff meetings, facilitating close-knit teamwork.
Work Schedule: The role adheres to a standard 40-hour work week, typical for full-time positions. While on-site, there may be some flexibility in daily start and end times, but consistent presence during core business hours is expected to facilitate collaboration with distributed teams and support critical project timelines.
π Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, which can be beneficial for complex design problem-solving and team integration within the tech industry.
π Application & Portfolio Review Process
Interview Process:
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Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant experience and qualifications.
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Portfolio Review & Technical Interview: You will likely present your portfolio, walking through 2-3 key projects. This is where you'll detail your design process, problem-solving approach, user research insights, and the impact of your work. Expect in-depth questions about your design decisions, especially concerning complex technical or AI-related projects.
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On-site/Virtual Interviews: This stage typically involves meeting with the hiring manager, potential team members (other designers, product managers, engineers), and possibly cross-functional stakeholders. You may be asked to solve a design challenge or discuss hypothetical scenarios related to network operations UX.
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Final Interview: Potentially a discussion with senior leadership to assess overall fit and strategic alignment.
Portfolio Review Tips:
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Highlight Technical Acumen: For this role, prominently feature projects involving complex software, enterprise tools, networking concepts, or AI-assisted functionalities. Clearly articulate the technical challenges and how your design addressed them.
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Showcase Process & Impact: For each case study, detail your UX process (research, ideation, prototyping, testing) and quantify the impact of your design. Use metrics related to usability, efficiency, adoption, or error reduction where possible.
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Focus on AI-Assisted Design: If you have experience designing for AI-powered tools, especially in operational contexts, ensure this is a key part of your presentation. Explain how you translated AI capabilities into user-friendly features.
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Prepare for Technical Q&A: Be ready to discuss networking concepts at a foundational level and how they informed your design decisions. Demonstrate an understanding of the user baseβnetwork administrators, IT professionals, etc.
Challenge Preparation:
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Design Thinking: Practice applying design thinking principles to solve problems related to user workflows in technical environments.
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Scenario-Based Questions: Prepare for questions that present a hypothetical UX challenge within network operations or AI-assisted systems and ask how you would approach it.
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Collaboration & Communication: Be ready to discuss how you collaborate with engineering and product teams, manage feedback, and communicate design rationale effectively.
π Enhancement Note: The emphasis on a strong portfolio with technical project examples is critical. Candidates should be prepared to articulate their understanding of networking and AI-assisted operations, and how their UX skills translate to these specialized areas.
π Tools & Technology Stack
Primary Tools:
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Design & Prototyping: Figma, Sketch, Adobe XD (or similar industry-standard tools). Proficiency is essential for wireframing, interactive prototyping, and creating detailed mockups.
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User Research & Testing: Tools for conducting user interviews, surveys, and usability tests (e.g., UserTesting.com, Lookback, Maze). Ability to design and analyze research plans is key.
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Design Systems: Experience with or ability to contribute to design systems, component libraries, and style guides for maintaining consistency and efficiency.
Analytics & Reporting:
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Web/Product Analytics: Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms to interpret user behavior data and track design effectiveness.
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Data Visualization: Ability to interpret data visualizations and potentially create them to communicate user insights and design impact.
CRM & Automation: While not a primary focus for UX, understanding how UX designs integrate with CRM systems (like Salesforce) and automation workflows can be beneficial for enterprise product design.
π Enhancement Note: Proficiency in core UX design tools is a baseline. The ability to leverage analytics and contribute to design systems are key indicators of a senior-level UX professional capable of driving efficiency and consistency.
π₯ Team Culture & Values
Operations Values:
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User-Centricity: A deep commitment to understanding and serving the needs of users, especially technical professionals operating complex systems.
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Data-Driven Decision Making: Valuing insights derived from user research, analytics, and performance metrics to guide design choices and validate solutions.
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Collaboration & Transparency: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are encouraged.
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Innovation & Problem-Solving: A drive to find creative and effective solutions to complex user challenges, particularly within the evolving landscape of networking and AI.
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Quality & Reliability: A dedication to delivering high-quality, robust, and reliable user experiences that match the dependability expected of networking infrastructure.
Collaboration Style:
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Cross-Functional Integration: The team likely operates with a high degree of integration between UX, Product Management, and Engineering, requiring proactive communication and shared ownership.
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Iterative Feedback Loops: A culture that embraces continuous feedback through design reviews, sprint retrospectives, and user testing sessions to refine solutions.
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Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team and with other departments to foster collective growth and efficiency.
π Enhancement Note: The company's values likely emphasize technical excellence, user focus, and collaborative innovation, aligning with the demands of designing for advanced networking and AI solutions.
β‘ Challenges & Growth Opportunities
Challenges:
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Designing for Complex Technical Domains: Translating intricate networking concepts and AI functionalities into intuitive interfaces for technically savvy but potentially time-constrained users.
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Balancing User Needs with Technical Constraints: Ensuring that user experience goals are met while adhering to technical feasibility, performance requirements, and the complexities of network infrastructure.
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Keeping Pace with Evolving Technology: Staying current with advancements in networking, AI, and UX design best practices to ensure solutions remain innovative and effective.
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Driving Adoption of New Features: Designing features, especially AI-driven ones, in a way that encourages user trust, understanding, and adoption within operational workflows.
Learning & Development Opportunities:
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Specialized UX Training: Access to training focused on UX for technical domains, AI interfaces, or specific networking technologies.
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Industry Conferences & Certifications: Opportunities to attend relevant UX, networking, or AI conferences and pursue certifications to enhance expertise.
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Mentorship and Leadership: Potential for mentorship from senior design leaders and opportunities to develop leadership skills through project ownership and team guidance.
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Exposure to Cutting-Edge Technology: Working directly with advanced networking and AI technologies provides hands-on learning and deep domain expertise development.
π Enhancement Note: The primary challenge lies in bridging the gap between complex technology and user needs. Growth opportunities are abundant for designers who can master this niche and contribute to the company's technological advancements.
π‘ Interview Preparation
Strategy Questions:
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"Describe a time you had to design a user experience for a highly technical audience. What were the key challenges, and how did you address them?" (Focus on your process, user research, and problem-solving for technical users.)
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"How would you approach designing an interface for AI-assisted network monitoring, considering potential user skepticism or the need for clear data interpretation?" (Demonstrate understanding of AI UX, data visualization, and user trust.)
Company & Culture Questions:
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"What do you know about Allied Telesis and the networking industry? How do you see UX contributing to our success in this space?" (Show research and understanding of the business context.)
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"How do you collaborate with engineering and product management teams, especially when there are conflicting priorities or technical constraints?" (Highlight your communication and teamwork skills.)
Portfolio Presentation Strategy:
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Structure for Impact: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Results/Impact.
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Visual Storytelling: Use high-fidelity mockups, interactive prototypes, and clear diagrams to illustrate your design journey and final outcomes.
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Emphasize Technical Relevance: Explicitly connect your design choices to networking concepts or AI functionalities where applicable.
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Quantify Results: Whenever possible, present quantitative data on the impact of your designs (e.g., improved task completion time, reduced error rates, increased feature adoption).
π Enhancement Note: The interview will heavily assess not just design skills but also the candidate's ability to understand and design for a highly technical domain, specifically networking and AI operations.
π Application Steps
To apply for this Sr. UX Designer position:
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Submit your application through the provided ADP WorkNow link.
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Curate Your Portfolio: Select 2-3 of your most relevant projects that best showcase your experience with complex digital platforms, user-centered design, and ideally, technical products or AI-assisted functionalities. Ensure each project clearly outlines the problem, your process, your specific contributions, and the measurable outcomes.
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Tailor Your Resume: Highlight keywords from the job description, such as "UX design," "user research," "wireframing," "prototyping," "usability testing," "design systems," "agile," "networking concepts," and "AI assisted network operations." Quantify your achievements whenever possible.
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Prepare for Portfolio Presentation: Practice walking through your selected case studies, focusing on your design thinking, problem-solving approach, and the impact of your work. Be ready to articulate your understanding of the technical domain.
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Research Allied Telesis: Familiarize yourself with the company's products, mission, and recent news. Understand their position in the networking industry and consider how your UX expertise can contribute to their strategic goals.
β οΈ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have 5+ years of professional experience in UX design and a strong portfolio demonstrating user-centered design principles. Proficiency with design tools and experience in user research and usability testing are also required.