Sr. UX Design Specialist

📍 Job Overview

Job Title: Sr. UX Design Specialist

Company: Tapestry Solutions, A Boeing Company

Location: Jacksonville, FL; St. Louis, MO; San Antonio, TX (United States)

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: May 05, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (Specifics not detailed, but implies on-site presence required)

🚀 Role Summary

• Lead end-to-end user experience (UX) design initiatives for complex maintenance, repair, and overhaul (MRO) systems within Boeing Global Services.

• Drive user-centered design (UCD) methodologies throughout the product development lifecycle, ensuring a focus on user needs and satisfaction.

• Develop and articulate user interaction design concepts, user flows, wireframes, prototypes, and high-fidelity designs to stakeholders and development teams.

• Champion the effective utilization of design tokens and comprehensive design systems to ensure visual and functional consistency across a portfolio of applications.

• Collaborate closely with product managers, developers, and other cross-functional teams to translate business requirements into intuitive and impactful user interfaces.

📝 Enhancement Note: The role title "Sr. UX Design Specialist" and the responsibility of supporting MRO systems within Boeing Global Services suggest a focus on enterprise-level software design, likely involving complex workflows and data management. The emphasis on design tokens and design systems indicates a need for scalable and consistent design solutions within a large organization. The hybrid work arrangement implies a need for strong remote collaboration skills alongside on-site presence.

📈 Primary Responsibilities

• Plan, execute, and analyze user research studies utilizing diverse methodologies (e.g., interviews, usability testing, surveys) to gather actionable insights and validate design hypotheses for MRO applications.

• Define and document comprehensive interaction models and user flows that map out user journeys and system behaviors for complex enterprise software.

• Create detailed wireframes, interactive prototypes (low-fidelity to high-fidelity), and visual designs that effectively communicate design concepts, user workflows, and feature functionality.

• Partner with Product Management and Engineering teams to define product strategy, refine user requirements, and implement innovative UX solutions that align with business objectives and user needs.

• Act as a user advocate throughout the entire product development lifecycle, ensuring user perspective is integrated into all design and development decisions to enhance usability and satisfaction.

• Design responsive web applications adhering to established frameworks like Google Material Design and native mobile applications following platform-specific Human Interface Guidelines (HIG).

• Implement and maintain design tokens within a robust design system, ensuring consistent application of visual styles, typography, spacing, and interactive elements across all digital products.

• Stay abreast of the latest UX design trends, emerging technologies, industry best practices, and competitive landscape to continuously enhance the design process and product innovation for MRO solutions.

📝 Enhancement Note: The responsibilities indicate a hands-on design role requiring proficiency in the full spectrum of UX design deliverables, from research to final visual design. The mention of MRO systems suggests a need for understanding complex operational environments and potentially a B2B or defense sector context.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of progressive experience in digital product design, with a strong emphasis on user experience (UX) best practices.

• Proven track record of designing for both mobile and web applications, demonstrating an understanding of responsive design principles and platform-specific considerations.

• Experience in planning and conducting user research, synthesizing findings, and translating them into actionable design recommendations.

Required Skills:

• Proficiency in industry-standard UX design and prototyping tools, with a strong emphasis on Figma.

• Deep understanding of user-centered design (UCD) principles and methodologies, including user research, persona development, journey mapping, and usability testing.

• Expertise in developing comprehensive user flows, interaction models, wireframes, and high-fidelity prototypes.

• Strong visual design skills with an understanding of layout, typography, color theory, and motion design.

• Excellent verbal and written communication skills, with the ability to effectively articulate design decisions, present concepts to stakeholders, and collaborate with cross-functional teams.

• Experience designing responsive web applications, with specific familiarity with Google Material Design guidelines.

• Experience designing native mobile applications, adhering to platform-specific guidelines (iOS Human Interface Guidelines, Android Material Design).

Preferred Skills:

• Bachelor’s degree in design or human factors related program.

• Experience in enterprise software design, particularly within the aerospace, defense, or MRO industries.

• Familiarity with agile development methodologies.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience with user research methodologies beyond basic usability testing (e.g., ethnographic research, contextual inquiry).

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with the "Sr." title, indicates a need for an experienced designer capable of independent work and leadership in design initiatives. The preference for a design or human factors degree suggests a strong theoretical foundation is valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of digital product design work, with a clear emphasis on UX best practices.

• Demonstrations of end-to-end design process for at least two distinct projects, ideally including enterprise or complex application design.

• Specific examples of user research conducted, including methodologies used and insights derived.

• Detailed case studies illustrating the creation of user flows, interaction models, wireframes, and prototypes.

• High-fidelity mockups and visual designs that highlight aesthetic proficiency and adherence to design principles.

• Evidence of experience with design systems, including the use of design tokens and examples of ensuring consistency across multiple applications.

Process Documentation:

• Case studies should clearly outline the problem statement, the user research process, design challenges, proposed solutions, and the final outcomes or impact.

• Documentation of how design decisions were made, referencing user feedback, data, and business requirements.

• Examples of collaboration with product managers and developers, illustrating communication and integration of feedback.

• Visual documentation of design system components and design token implementation.

📝 Enhancement Note: For a Senior UX Designer role, a robust portfolio is paramount. It should not only display polished final designs but also the strategic thinking, research grounding, and process behind them. Emphasis on design systems and tokens is a critical differentiator for this role at a large corporation like Boeing.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive health insurance coverage.

• Flexible Spending Accounts (FSAs) for healthcare and dependent care.

• Health Savings Accounts (HSAs) for eligible employees.

• Robust retirement savings plans (e.g., 401(k) matching).

• Life insurance programs.

• Disability insurance programs (short-term and long-term).

Working Hours:

• Standard full-time work schedule, typically 40 hours per week.

• The role is described as hybrid, implying a blend of remote and in-office work, with specific in-office days likely determined by team needs and management discretion.

📝 Enhancement Note: The provided salary range is specific and competitive for a Sr. UX Design Specialist in the US. The listed benefits are standard for large corporations and indicate a strong total rewards package. The hybrid nature of the work arrangement suggests flexibility but also requires employees to be available for in-office collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aerospace & Defense, Information Technology Solutions (via Tapestry Solutions)

Company Size: Tapestry Solutions has approximately 500 professionals. Boeing, as a whole, is a significantly larger global corporation.

Founded: Tapestry Solutions has over 30 years of industry experience; Boeing was founded in 1916.

Team Structure:

• The Sr. UX Design Specialist will be part of the product design team within Tapestry Solutions, a Boeing Company.

• This team likely works closely with product managers, software developers, and business analysts focused on MRO systems.

• Collaboration is expected to be cross-functional, involving various stakeholders across Boeing Global Services.

Methodology:

• The role emphasizes user-centered design (UCD) principles and methodologies.

• Agile development methodologies are implied through collaboration with development teams.

• Data-driven decision-making is expected, informed by user research and analytics.

• A strong focus on design systems and design tokens suggests a commitment to scalable, consistent, and efficient design processes.

Company Website: https://www.tapestrysolutions.com/ (and boeing.com for broader context)

📝 Enhancement Note: Tapestry Solutions offers a unique environment, blending the agility and personal touch of a smaller company with the resources and stability of a global aerospace giant like Boeing. This suggests a culture that values both individual contribution and adherence to corporate standards.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is a key position within the UX design discipline, requiring independent contribution, mentorship potential, and the ability to influence product direction.

Reporting Structure: The Sr. UX Design Specialist will report to a design management or product leadership role within Tapestry Solutions. They will collaborate extensively with product managers and software engineers.

Operations Impact: The UX Designer's work directly impacts the usability, efficiency, and user satisfaction of critical MRO software systems. This can lead to reduced training times, increased operational efficiency, fewer errors, and improved safety in maintenance operations, ultimately contributing to the success of Boeing Global Services.

Growth Opportunities:

• Skill Advancement: Deepen expertise in specific UX domains such as user research, interaction design, or design systems. Opportunity to become a subject matter expert in MRO software UX.

• Leadership Potential: Transition into a UX Lead or Design Manager role, overseeing design teams and strategic initiatives. Potential to lead larger, more complex design projects or programs.

• Cross-Functional Exposure: Gain broader experience by working on diverse projects across different sectors within Boeing Global Services, potentially leading to roles in product management or strategy.

• Mentorship: Opportunity to mentor junior designers, sharing knowledge and best practices in UX design and design systems.

📝 Enhancement Note: As a Senior role, this position offers significant opportunities for both technical specialization and leadership development within a large, established organization known for its complex engineering and operational challenges.

🌐 Work Environment

Office Type: Hybrid work environment. Employees are expected to work from a designated Boeing office location for a portion of their work week, with the remainder being remote.

Office Location(s): Jacksonville, FL; St. Louis, MO; San Antonio, TX. These are primary locations, but specific teams may have designated office spaces within these regions.

Workspace Context:

• The workspace will likely involve collaborative open-plan areas and potentially private offices or meeting rooms for focused work and team discussions.

• Access to standard office technology, high-speed internet, and potentially specialized design hardware/software.

• Opportunities for in-person collaboration with fellow designers, product managers, and engineers, fostering a dynamic exchange of ideas.

• The company emphasizes a drug-free workplace, with post-offer testing.

Work Schedule: Standard business hours (Shift 1) are typical for this role, with flexibility expected based on project needs and team collaboration requirements. The hybrid arrangement allows for some autonomy in managing the work week.

📝 Enhancement Note: The hybrid model requires individuals to be adept at both independent remote work and in-office collaboration. Candidates should be prepared to discuss how they manage their hybrid schedule and maintain productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will likely review applications and resumes for basic qualifications.

• Hiring Manager Interview: A discussion with the hiring manager to assess experience, cultural fit, and alignment with role requirements.

• Portfolio Review & Presentation: A critical stage where candidates present their portfolio, showcasing key projects, design process, and problem-solving skills. This may involve a specific case study presentation.

• Technical/Team Interview: Interviews with other UX designers, product managers, or engineers to evaluate technical skills, collaboration style, and ability to work within a team.

• Final Interview: Potentially with senior leadership to confirm fit and discuss broader strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best demonstrate your skills relevant to enterprise software, MRO systems, and design systems/tokens.

• Show, Don't Just Tell: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), your contributions, and the outcome/impact.

• Highlight Design Systems & Tokens: Dedicate specific slides or sections to showcase your experience with design systems and design tokens. Explain how you used them to ensure consistency and efficiency.

• Focus on Impact: Quantify results whenever possible (e.g., improved task completion time, reduced errors, increased user satisfaction scores).

• Be Prepared for Questions: Anticipate questions about your design decisions, how you handled constraints, and how you collaborated with stakeholders.

• Practice Your Presentation: Rehearse your portfolio walkthrough to ensure a smooth, concise, and engaging presentation within the allotted time.

Challenge Preparation:

• Be prepared for potential design challenges or exercises that assess your problem-solving skills, critical thinking, and ability to apply UX principles under pressure. This might involve a short design task or a discussion-based scenario.

• Practice articulating your thought process clearly and concisely, especially when explaining complex design decisions or trade-offs.

📝 Enhancement Note: The portfolio review is likely the most crucial part of the interview process for this role. Candidates should invest significant time in preparing a compelling and relevant presentation that highlights their senior-level capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and collaboration. Essential for this role.

• Design Systems & Design Tokens: Experience in creating, managing, and leveraging these is a key requirement. This implies familiarity with tools that support component libraries and token management.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools (e.g., InVision, Adobe XD) might be beneficial but Figma is paramount.

Analytics & Reporting:

• While not explicitly mentioned, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) and A/B testing tools can be advantageous for understanding user behavior post-launch.

CRM & Automation:

• Not directly applicable to the UX design role itself, but understanding how UX integrates with CRM (e.g., Salesforce) or other enterprise systems might be helpful for context.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. Strong experience with design systems and design tokens is a significant differentiator and a core expectation for this senior role, reflecting the need for scalable design solutions in a large enterprise.

👥 Team Culture & Values

Operations Values:

• Excellence: Consistently delivering high-quality, cost-effective solutions.

• Ownership: Taking full responsibility for outcomes and driving initiatives to completion.

• Innovation: Developing creative and effective solutions that meet critical mission needs.

• Collaboration: Working effectively with cross-functional teams and stakeholders.

• User-Centricity: Prioritizing user needs and ensuring a satisfying user experience.

• Data-Driven: Making informed decisions based on research and analytics.

Collaboration Style:

• Proactive and communicative, with a strong emphasis on partnering with Product Management and Engineering.

• Open to feedback and constructive criticism, essential for iterative design processes.

• Ability to clearly articulate design rationale and influence stakeholders through data and user advocacy.

• Willingness to participate in design critiques and contribute to a culture of continuous improvement.

📝 Enhancement Note: The company's stated values of excellence, ownership, and innovation, combined with the collaborative nature of UX design, suggest a work environment that values initiative, accountability, and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of MRO Systems: Designing for complex, data-intensive enterprise software with specialized user needs and workflows.

• Balancing User Needs with Business Requirements: Navigating competing priorities and technical constraints to deliver optimal user experiences.

• Maintaining Consistency Across a Large Portfolio: Ensuring a unified and coherent user experience across numerous applications within Boeing Global Services, leveraging design systems effectively.

• Hybrid Work Environment: Adapting to a hybrid work model, requiring strong self-management, communication, and collaboration skills across distributed teams.

Learning & Development Opportunities:

• Specialization: Deepen expertise in specific UX areas such as advanced user research techniques, accessibility standards, or complex data visualization.

• Mentorship: Potential to receive mentorship from senior design leaders within Boeing or to mentor junior designers.

• Industry Exposure: Exposure to the aerospace and defense industry, offering unique insights into operational technology and enterprise solutions.

• Tooling and Process Advancement: Opportunity to work with and influence the adoption of cutting-edge design tools and methodologies within a large organization.

📝 Enhancement Note: The challenges are typical for senior roles in large enterprise environments, requiring adaptability, strong problem-solving skills, and the ability to navigate complexity. The growth opportunities are substantial due to the scale and scope of Boeing.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex enterprise application. What were the biggest challenges, and how did you overcome them?" (Focus on process, user research, and problem-solving.)

• "How do you approach designing for users with varying technical skill sets or in high-pressure operational environments like MRO?" (Highlight user-centricity, empathy, and iterative design.)

• "Walk us through your process for creating and maintaining a design system and managing design tokens. What are the benefits and challenges?" (Demonstrate technical understanding and strategic thinking.)

Company & Culture Questions:

• "What do you know about Tapestry Solutions and Boeing Global Services, specifically regarding their MRO operations?" (Research the company's mission, values, and industry.)

• "How do you see your UX design philosophy aligning with Boeing's core values of excellence, ownership, and innovation?" (Connect your approach to their stated principles.)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and then dive into 2-3 detailed case studies.

• Case Study Breakdown: For each case study, clearly define the problem, your specific role and contributions, the user research conducted, design challenges, your creative solutions (wireframes, prototypes, final designs), the impact/results, and lessons learned.

• Highlight Design Systems: Explicitly showcase how you utilized or contributed to design systems and design tokens in your projects.

• Visuals: Use high-quality visuals of your work, but focus equally on explaining the "why" behind your design decisions.

• Engagement: Be prepared to answer in-depth questions about your design choices and process. Engage your interviewers by asking thoughtful questions about their team, projects, and challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level UX expertise, a strong understanding of enterprise design challenges, and proficiency with design systems. Quantifiable results and clear articulation of the design process are key.

📌 Application Steps

To apply for this Sr. UX Design Specialist position:

• Submit Your Application: Navigate to the Boeing Careers website and submit your application through the provided link for JR2026507583.

• Tailor Your Resume: Ensure your resume highlights your 5+ years of digital product design experience, specific UX skills (user research, wireframing, prototyping, Figma), experience with design systems and tokens, and any relevant MRO or enterprise software experience. Quantify achievements where possible.

• Prepare Your Portfolio: Curate a strong portfolio showcasing 3-4 of your most impactful UX projects, with a clear emphasis on your design process, user research, and experience with design systems/tokens. Practice your portfolio presentation thoroughly.

• Research Boeing & Tapestry Solutions: Familiarize yourself with Boeing's mission, values, and the role of Tapestry Solutions within Boeing Global Services. Understand their focus on MRO operations and enterprise solutions.

• Prepare for Interviews: Anticipate questions about your design process, problem-solving approach, collaboration skills, and experience with specific tools and methodologies. Be ready to discuss how you handle complex design challenges and contribute to a team environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.