Sr. UX & Product Designer

📍 Job Overview

Job Title: Sr. UX & Product Designer Company: BigID Location: India Job Type: Full-Time Category: Product Design / User Experience Date Posted: 2025-07-29T16:17:15 Experience Level: Mid-Senior Level (5-10 years) Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping the user experience and product design of BigID's innovative data security, compliance, privacy, and AI data management solutions.
• The Sr. UX & Product Designer will be responsible for the end-to-end design process, from conceptualization and prototyping to final implementation, ensuring a balance between robust business objectives and critical user needs.
• A key aspect of this position involves deep collaboration with Product Management and Engineering teams to translate complex technical requirements and user insights into intuitive and engaging user interfaces for a B2B technical audience.
• This role requires a proactive approach to user research, usability testing, and iterative design, directly influencing product evolution and client satisfaction within a fast-paced startup environment.

📝 Enhancement Note: While the input data does not explicitly state this is a Revenue Operations, Sales Operations, or GTM role, the emphasis on B2B systems, complex workflows for technical customers, and the impact on product evolution suggests a strong connection to the operational efficiency and user adoption of BigID's platform. This role is critical for ensuring the usability and effectiveness of tools that support sales, customer success, and compliance efforts.

📈 Primary Responsibilities

• Conceptualize and design user-centric product experiences, meticulously balancing business goals with user needs and technical feasibility for complex B2B systems.
• Define and create clear navigation models, wireframes, and interactive prototypes to deliver simple, intuitive, and engaging user experiences for technical customers.
• Articulate and present design concepts, user research findings, and strategic rationale effectively to cross-functional stakeholders, including Product Managers, Engineers, and executive leadership.
• Develop and deliver comprehensive design specifications, guidelines, and assets to engineering teams, actively supporting development work to ensure alignment with UX requirements and address any implementation challenges.
• Conduct user research activities, including interviews and usability testing, to identify user needs, understand user behavior, and gather feedback; analyze research results to derive actionable insights for design iteration.
• Collaborate effectively with Product Managers, UX researchers, and engineers throughout the entire product development lifecycle, from ideation and prototyping to testing and iterative refinement.
• Translate user feedback and research findings into concrete design improvements, ensuring continuous enhancement of the product's usability and effectiveness.

📝 Enhancement Note: The responsibilities highlight a strong focus on process development and optimization within the design lifecycle, critical for operational efficiency in product delivery. The emphasis on creating "simple, intuitive, usable, and engaging experiences" directly impacts user adoption and, by extension, the operational success of clients using BigID's platform.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Graphic Design, Visual Communication, Human-Computer Interaction (HCI), or a related field.

Experience:

• Minimum of 5 years of professional experience in UX and Product Design, with a proven track record of designing complex B2B systems or platforms specifically for desktop environments.
• Demonstrated experience in designing intricate workflows for technical customers, or a history of successfully delivering design solutions for projects of significant scope and complexity.
• Proven ability to manage multiple design projects concurrently, delivering iteratively within a fast-paced, dynamic startup environment.
• Experience in conducting user testing and employing various user research methodologies, with a strong capability to collect and interpret both qualitative and quantitative user feedback.
• A deeply ingrained user-centric mindset, with a consistent focus on customer needs and experience.
• Exceptional communication, collaboration, and teamwork skills, with the ability to articulate design decisions and work effectively with global, cross-functional teams.
• Excellent proficiency in Figma, including extensive experience working with and contributing to design systems.

Required Skills:

• UX Design: Expertise in user experience principles, interaction design, and information architecture.
• Product Design: Ability to translate user needs and business goals into effective product solutions.
• Prototyping & Wireframing: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes.
• User Research & Usability Testing: Experience in planning, conducting, and analyzing user research and testing sessions.
• Collaboration & Communication: Strong interpersonal skills for effective teamwork and stakeholder engagement.
• Figma Proficiency: Mastery of Figma for design, prototyping, and collaboration.
• Design Systems: Experience in utilizing and contributing to design systems.
• B2B Systems Design: Understanding of designing for complex business-to-business enterprise applications.
• Technical Workflow Design: Ability to map and design complex processes for technical users.
• Project Management: Skills in managing multiple projects and deadlines effectively.

Preferred Skills:

• Knowledge of HTML and CSS for understanding front-end development capabilities.
• Experience working on complex data products or platforms.
• Experience with SaaS product design and development cycles.
• Understanding of data security, privacy, or AI data management concepts.

📝 Enhancement Note: The experience requirement of "5+ years of experience designing a complex B2B system/platform for desktop devices" strongly suggests an expectation for deep operational understanding of enterprise software, which is a core tenet of many advanced operations roles. The mention of "complex workflows for technical customers" further reinforces this, implying the need for designers who can optimize processes for highly skilled users.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 detailed case studies demonstrating end-to-end product design processes for complex B2B systems. Each case study should highlight problem definition, user research, ideation, wireframing, prototyping, user testing, and final design solutions.
• Process Optimization Focus: Clearly articulate how your design process contributed to improving user workflows, increasing efficiency, or simplifying complex tasks for technical users.
• System Implementation Standards: Provide examples of how your designs were implemented and how you collaborated with development teams to ensure fidelity and adherence to design specifications.
• ROI Demonstration: Where possible, include metrics or qualitative feedback demonstrating the impact of your designs on user adoption, task completion rates, or client satisfaction.
• Figma & Design System Expertise: Include examples that explicitly showcase your proficiency in Figma and your experience with design systems, illustrating how you leveraged them to maintain consistency and efficiency.

Process Documentation:

• Workflow Design: Demonstrate your ability to map and document complex user workflows, identifying pain points and areas for design intervention.
• Implementation & Automation: Show examples of how your design specifications facilitated smooth implementation by development teams and contributed to streamlining processes.
• Measurement & Analysis: Present how you measure the success of your designs, including data analysis from user testing, A/B testing, or post-launch metrics.

📝 Enhancement Note: For a role like this, a portfolio isn't just about aesthetics; it's a critical tool for demonstrating process proficiency and operational impact. The expectation is to see how the candidate navigates complex design challenges, collaborates with technical teams, and drives tangible improvements, mirroring the problem-solving and efficiency-driven nature of operations roles.

💵 Compensation & Benefits

Salary Range:

• Given the Sr. level experience (5+ years), the complex B2B system design focus, and the location in India, the estimated salary range for a Sr. UX & Product Designer is likely to be between ₹15,00,000 to ₹25,00,000 per annum. This range is based on industry benchmarks for experienced design professionals in India, considering the specialized skills required for intricate technical products.

Benefits:

• Equity Participation: Opportunity to share in the company's success through stock options or grants, aligning with a performance-driven culture.
• Hybrid Work Model: Flexibility to balance remote work with in-office collaboration, fostering a productive and adaptable work environment.
• Professional Growth Opportunities: Access to training, workshops, conferences, and mentorship programs to enhance design skills and career development.
• Team Fun & Company Outings: Opportunities for team bonding and engagement, fostering a positive and collaborative workplace culture.
• Statutory Benefits and Leave: Comprehensive leave policies and adherence to all statutory benefits as per Indian labor laws.
• Health Insurance Coverage: Robust health insurance plans for employees and potentially their dependents, ensuring well-being and security.

Working Hours:

• The standard working hours are typically 40 hours per week. BigID operates on a hybrid model, allowing for flexibility in how and where these hours are fulfilled, provided business needs and collaboration requirements are met.

📝 Enhancement Note: The salary estimate is based on general market data for senior-level UX/Product Designers in India, factoring in the specific tech industry and the demand for specialized B2B design skills. The inclusion of equity is a significant benefit often seen in tech startups, indicating a strong alignment with performance and company growth, which is also a key driver in operations roles.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• BigID operates in the rapidly evolving Data Management, Data Security, and Privacy sectors, with a strong focus on AI and Machine Learning applications. This industry context means the company is at the forefront of technological innovation, requiring agility, continuous learning, and a proactive approach to problem-solving, which often translates into operational best practices.

Company Size:

• BigID is described as an "innovative tech startup." While specific employee numbers aren't provided in the raw data, this implies a dynamic, growth-oriented environment. For operations professionals, this often means opportunities for broader impact, less rigid structures, and the chance to build and refine processes from the ground up.

Founded:

• The founding date is not explicitly provided, but the company's numerous awards and recognitions (e.g., Inc. 5000 for 4 consecutive years, Global InfoSec Awards, CRN recognition) indicate a mature startup that has achieved significant market traction and validation. This suggests a stable yet innovative operational foundation.

Team Structure:

• The Sr. UX & Product Designer will join BigID's "Product Design team" and work closely with "Product and Engineering teams." This implies a collaborative, cross-functional structure where designers are integrated into the core product development process.
• Reporting likely falls within a Product or Design leadership structure, with direct interaction with Product Managers and Engineering leads.
• Cross-functional collaboration is a stated requirement, emphasizing strong partnerships with various departments to ensure product success.

Methodology:

• The company culture values innovation, diversity, integrity, and collaboration. The design team's methodology will likely involve agile development principles, iterative design, user-centric approaches, and data-driven decision-making.
• Emphasis on "teaching, learning, and growing" suggests a culture of continuous improvement and knowledge sharing, which is crucial for operational excellence.

Company Website:

• https://bigid.com/

📝 Enhancement Note: The company's focus on data security, privacy, and AI, coupled with its startup growth trajectory, suggests an operational environment that is both technically sophisticated and requires adaptability. The values of "Care, Do, Try & Shine" reflect a results-oriented culture with a strong emphasis on execution and continuous improvement.

📈 Career & Growth Analysis

Operations Career Level:

• This role is positioned as a "Sr. UX & Product Designer," indicating a mid-to-senior level position. It requires significant autonomy, the ability to manage complex projects independently, and influence design direction. In an operations context, this level often means taking ownership of specific processes, systems, or functional areas, mentoring junior team members, and contributing to strategic operational planning.

Reporting Structure:

• The designer will work alongside Product and Engineering teams, implying a flat or matrixed reporting structure common in agile tech environments. The direct manager is likely a Head of Design, Lead UX Designer, or a Product Management lead, with close collaboration with Engineering leads. This structure fosters direct communication and rapid decision-making, crucial for efficient operations.

Operations Impact:

• While not a direct operations role, the UX/Product Designer's impact on operations is significant. By creating intuitive and efficient user interfaces for BigID's complex B2B platform, this role directly influences:
  • User Adoption & Training Efficiency: Well-designed products require less training and are adopted more quickly by customers, reducing the operational burden on customer success and support teams.
  • Customer Satisfaction & Retention: Positive user experiences lead to higher customer satisfaction, impacting retention rates and reducing churn, which are key operational metrics.
  • Internal Tool Efficiency: If the platform includes internal tools for sales, marketing, or support, excellent UX directly enhances the productivity and efficiency of these operational teams.
  • Product Development Velocity: A strong design process and collaboration with engineering can streamline the development lifecycle, increasing the speed of feature delivery and operational efficiency.

Growth Opportunities:

• Operations Skill Development: While primarily a design role, the nature of working with complex B2B systems in a startup environment offers opportunities to develop an understanding of operational workflows, product-led growth strategies, and customer success metrics.
• Leadership Potential: Success in this role can lead to opportunities to become a Design Lead, manage a design team, or transition into Product Management roles with a strong design focus.
• Specialization: Deepening expertise in designing for specific complex domains like data privacy, AI, or cybersecurity can create highly specialized and in-demand skill sets.
• Cross-functional Exposure: Working closely with Product and Engineering provides a holistic view of the product lifecycle, valuable for understanding broader business operations.

📝 Enhancement Note: The "Operations Impact" section elaborates on how a design role contributes indirectly but significantly to operational efficiency and business success, framing the role's value in terms relevant to operations professionals.

🌐 Work Environment

Office Type:

• The company offers a "Hybrid Work" model, indicating a blend of in-office and remote work arrangements. This suggests an office environment designed to facilitate collaboration, innovation, and team cohesion, while also providing flexibility.

Office Location(s):

• The primary stated location is "India." This likely refers to a specific office hub or multiple locations within India where hybrid work is supported. Accessibility and local amenities would be considerations for employees choosing to work from the office.

Workspace Context:

• The workspace is expected to be modern and equipped to support collaborative design activities. This includes access to necessary design software (Figma), potentially shared digital whiteboarding tools, and meeting spaces conducive to brainstorming and feedback sessions.
• The environment fosters interaction with Product Managers and Engineers, encouraging a seamless flow of information and ideas essential for agile product development.
• The emphasis on "team fun & company outings" suggests a workplace that values social connection and team building alongside professional tasks.

Work Schedule:

• The hybrid work arrangement allows for flexibility in work hours and location, within the framework of a 40-hour work week. This flexibility is beneficial for operations professionals who often need to manage their time around data analysis, stakeholder communication, and project deadlines.

📝 Enhancement Note: The hybrid nature of the work environment is a key consideration for talent acquisition, especially for operations roles that often benefit from focused individual work time balanced with collaborative sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and portfolios, assessing overall fit and experience.
• Design Challenge/Portfolio Review: Candidates will typically present their portfolio, discussing key case studies, design process, and problem-solving approaches. This may be preceded or followed by a specific design challenge, often focused on a hypothetical BigID product scenario.
• Hiring Manager Interview: A deeper dive into experience, skills, and cultural fit with the direct manager.
• Cross-functional Interviews: Interviews with Product Managers and/or Engineering leads to assess collaboration skills and technical understanding.
• Final Interview: Potentially with a senior leader (e.g., Head of Product, VP of Engineering) for final approval.

Portfolio Review Tips:

• Prioritize B2B & Complexity: Showcase projects that best demonstrate your experience with complex B2B systems and technical workflows. Highlight the challenges and how you overcame them.
• Showcase Process, Not Just Polish: Clearly articulate your design process, including user research methodologies, ideation phases, and iteration based on feedback. Explain why you made certain design choices.
• Quantify Impact: Whenever possible, include metrics or quantifiable results related to user satisfaction, task completion, efficiency gains, or adoption rates.
• Highlight Figma & Design Systems: Explicitly demonstrate your proficiency in Figma and your experience with design systems. Show how you contributed to or leveraged them.
• Tell a Story: For each case study, structure it as a narrative: the problem, your role, the process, the solution, and the outcome.

Challenge Preparation:

• Understand BigID's Products: Research BigID's offerings in data security, privacy, and AI data management. Understand their target audience (technical customers) and the nature of their platform.
• Focus on User-Centricity: For any design challenge, approach it by first understanding the user needs and business goals.
• Structure Your Approach: Outline your design process clearly, even for a hypothetical challenge. Think about research, ideation, prototyping, and testing phases.
• Communicate Your Rationale: Be prepared to explain your thought process, design decisions, and trade-offs clearly and concisely.

📝 Enhancement Note: The interview process emphasizes practical application of design skills and collaboration, mirroring the problem-solving and execution focus crucial in operations roles. The portfolio review is a critical gate, serving as a tangible demonstration of a candidate's operational capacity in design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly stated as a required skill and the primary tool for this role, used for UI design, prototyping, and collaboration. Mastery is expected.
• Design Systems: Experience working with and contributing to design systems is essential for maintaining consistency and efficiency across the product.

Analytics & Reporting:

• While not explicitly listed for the designer, the role involves analyzing user research and feedback. Proficiency with tools for user testing analysis (e.g., UserTesting.com, Maze) and general data analysis would be beneficial. Understanding how to interpret product usage analytics to inform design decisions is also valuable.

CRM & Automation:

• No specific CRM or automation tools are listed as required for this design role. However, an understanding of how CRM systems (like Salesforce) and marketing automation platforms function can provide context for B2B product design, especially regarding user journeys and data flow.

📝 Enhancement Note: The heavy reliance on Figma and design systems points to an emphasis on streamlined, efficient design workflows, which is a core operational principle. Understanding how design tools integrate with broader development and product management stacks is key.

👥 Team Culture & Values

Operations Values:

• Care: Demonstrating care for customers by creating solutions that meet their complex needs and for colleagues through effective collaboration. For operations, this translates to customer-centricity and team support.
• Do: Taking initiative and executing tasks to deliver high-quality designs that positively impact the product and users. This aligns with an operations mindset of getting things done efficiently and effectively.
• Try: Embracing challenges, iterating on designs, and persisting through difficulties to find optimal solutions. This reflects a growth mindset and resilience, crucial for navigating complex operational issues.
• Shine: Striving for excellence in design work, contributing unique ideas, and making a standout impact on the product. This encourages innovation and high performance, valued in all operational disciplines.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with Product Management and Engineering, emphasizing a shared responsibility for product success. This means open communication and shared understanding of goals and challenges.
• Process Review & Feedback: The iterative nature of design implies a culture where designs are regularly reviewed, and constructive feedback is exchanged to refine solutions. This collaborative feedback loop is essential for operational improvement.
• Knowledge Sharing: The emphasis on learning and growing suggests a culture that encourages sharing best practices, design techniques, and user insights across teams to foster collective improvement.

📝 Enhancement Note: The company values directly map to desirable traits in operations professionals: a proactive, results-driven, collaborative, and continuously improving approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive user experiences for BigID's intricate B2B data management platform, which serves technical customers, presents a significant design challenge requiring deep understanding and user empathy.
• Balancing Stakeholder Needs: Effectively balancing the diverse requirements of business goals, user needs, and technical constraints requires strong negotiation and communication skills.
• Fast-Paced Startup Environment: Adapting to rapid iteration cycles, evolving priorities, and a dynamic market landscape requires agility and resilience.
• Remote/Hybrid Collaboration: Ensuring effective communication and seamless design handoffs within a hybrid team structure can be challenging but offers opportunities to hone remote collaboration skills.

Learning & Development Opportunities:

• Operations Skill Enhancement: Gain practical experience in understanding B2B product lifecycles, customer success metrics, and the operational impact of design decisions within a growing tech company.
• Industry Exposure: Deepen knowledge in data security, privacy, and AI, which are critical and growing fields, potentially leading to specialization.
• Mentorship and Leadership: Opportunities to learn from experienced product and engineering leaders, potentially leading to mentorship roles or leadership tracks within the design function.
• Tooling and Process Improvement: Contribute to refining design processes, workflows, and the utilization of design tools like Figma.

📝 Enhancement Note: Understanding these challenges helps candidates prepare for the realities of the role and highlights how overcoming them contributes to professional growth, particularly in areas relevant to operational execution and problem-solving.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy & Methodology: Be prepared to discuss how you approach designing for complex B2B systems, your user-centered design methodology, and how you ensure your designs align with business objectives and technical feasibility. Provide examples of how you've optimized workflows for technical users.
• Collaboration & Stakeholder Management: Discuss how you collaborate with Product Managers and Engineers. Be ready to share examples of navigating disagreements, managing stakeholder expectations, and communicating design decisions effectively.
• Problem-Solving & Efficiency: Prepare to walk through a challenging design problem you've solved, focusing on your thought process, the trade-offs you considered, and how your solution improved efficiency or usability.

Company & Culture Questions:

• Company Operations Culture: Research BigID's mission, products, and recent achievements. Be ready to articulate how your values and working style align with BigID's "Care, Do, Try & Shine" values and their focus on innovation in data management.
• Team Dynamics: Discuss your preferred team collaboration style and how you contribute to a positive and productive team environment. Share experiences working in cross-functional teams.
• Impact Measurement: Be ready to discuss how you measure the success of your designs and how you communicate their impact to stakeholders, potentially using metrics relevant to user adoption or operational efficiency.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process, the solution, and the outcome. Use visuals effectively to illustrate your journey.
• Quantify Results: Highlight any metrics or data points that demonstrate the positive impact of your designs. Even qualitative feedback is valuable.
• Showcase Figma & Design Systems: Explicitly demonstrate your proficiency in Figma and how you utilized design systems to ensure consistency and efficiency.
• Engage and Explain: Be interactive, answer questions thoughtfully, and be prepared to elaborate on your design decisions and rationale. Focus on the "why" behind your choices.

📝 Enhancement Note: This section provides actionable advice tailored to a design role but framed with an operational lens, emphasizing process, efficiency, and impact.

📌 Application Steps

To apply for this Sr. UX & Product Designer position:

• Submit your comprehensive application through the provided link: https://bigid.com/company/careers/?gh_jid=8075835002
• Portfolio Customization: Tailor your portfolio to highlight B2B system design, complex workflows, Figma expertise, and demonstrable impact. Select case studies that best showcase your problem-solving approach in technical environments.
• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, specific skills in UX/Product Design, proficiency with Figma and design systems, and experience with B2B platforms. Use keywords from the job description.
• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, user-centricity, and quantifiable results. Prepare to discuss your approach to collaboration and problem-solving in a fast-paced, hybrid environment.
• Company Research: Thoroughly research BigID's products, market position, and company culture. Understand their values ("Care, Do, Try & Shine") and how your contributions can support their mission in data security, privacy, and AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.