Sr. Product Designer- Mobile (Remote Eligible in Bulgaria)

📍 Job Overview

Job Title: Sr. Product Designer- Mobile (Remote Eligible in Bulgaria) Company: Smartsheet Location: Bulgaria (Remote Eligible) Job Type: Full-Time Category: Product Design / User Experience (UX) / User Interface (UI) Date Posted: August 19, 2025 Experience Level: 6+ Years

🚀 Role Summary

• This role is for a Senior Product Designer specializing in mobile platforms (iOS and Android) within a B2B/Enterprise SaaS context, focusing on collaborative work management.
• The position involves defining, driving, and executing the end-to-end design lifecycle for key mobile features, ensuring a seamless and intuitive user experience for business customers.
• A significant aspect of the role includes contributing to and evolving the company's design system, ensuring scalability and consistency across the platform.
• The Senior Product Designer will act as a key collaborator with product management and engineering teams, translating business objectives and user needs into elegant, impactful design solutions.

📝 Enhancement Note: While the core job title is "Product Designer," the emphasis on "Mobile," "Enterprise SaaS," and "B2B" signals a need for a designer experienced in complex application design, not just consumer-facing apps. The "Senior" title implies ownership, strategic thinking, and leadership in design initiatives.

📈 Primary Responsibilities

• Define and drive the mobile design experience for critical areas of the Smartsheet enterprise platform, translating complex business goals and user needs into innovative, elegant, and user-centric solutions.
• Lead the entire design lifecycle for major mobile initiatives, from initial concept development and user research to wireframing, high-fidelity prototyping, user testing, and delivering detailed UI specifications to engineering.
• Collaborate closely with Product Managers to identify product opportunities, gather requirements, and ensure that delivered features provide clear business value and a superior user experience on mobile.
• Partner with Engineering teams to ensure the feasibility and successful implementation of designs, providing clear documentation and ongoing support throughout the development process.
• Contribute significantly to the evolution and maintenance of Smartsheet's design system, ensuring mobile patterns and components are scalable, consistent, accessible, and easy to use across the entire platform.
• Champion a customer-centric design philosophy, leveraging user data, feedback, and usability testing results to inform design decisions and drive continuous product iteration and enhancement.
• Maintain the highest standards for design quality across visual design, interaction design, and systems thinking, ensuring a cohesive and polished mobile user experience.
• Advocate for and integrate inclusive design practices, such as accessibility (WCAG compliance) and localization, ensuring they are fundamental aspects of the design system and product development.
• Operate with a high degree of autonomy, taking full ownership of assigned projects and driving them from initial conception through to successful launch with minimal supervision, demonstrating strong project management skills.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can operate independently, strategically influence product direction, and manage the full design lifecycle within a collaborative, Agile environment. The focus on design systems and enterprise B2B products suggests a need for a designer adept at creating scalable, consistent, and complex solutions.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 6 years of professional product design experience, with a strong emphasis on designing for complex B2B or enterprise software products.
• Demonstrated experience specifically in designing for mobile platforms (iOS and Android) is critical.

Required Skills:

• User-Centered Design (UCD) Expertise: Deep understanding and practical application of the end-to-end user-centered design process, including user research, persona development, journey mapping, information architecture, wireframing, prototyping, and usability testing.
• Mobile Design Proficiency: Proven ability to design intuitive and effective user experiences for native iOS and Android applications, understanding platform-specific conventions and best practices.
• Design Systems Contribution & Utilization: Strong knowledge of design systems, with a proven track record of contributing to or effectively leveraging existing design systems to ensure consistency, scalability, and accelerate design velocity.
• Collaboration & Communication: Excellent verbal, written, and visual communication skills. Ability to articulate design rationale, influence product strategy, and present complex ideas clearly to diverse audiences, including product managers, engineers, and leadership.
• Stakeholder Management: Demonstrated ability to build strong, collaborative partnerships and influence stakeholders at all levels of an organization.
• Agile Development Experience: Proven experience working within an Agile development methodology, collaborating closely with cross-functional teams (Product Management, Engineering, QA) to deliver high-quality products iteratively.
• Visual & Interaction Design: Strong foundational skills in visual design principles (typography, color theory, layout) and interaction design patterns for mobile applications.
• Problem-Solving: Ability to analyze complex problems, identify user needs, and develop creative, effective design solutions.
• Organization & Self-Management: Highly organized, self-motivated, and capable of managing multiple complex projects simultaneously while maintaining a high standard of quality and meeting deadlines.

Preferred Skills:

• Experience designing for enterprise-grade collaboration and work management platforms.
• Experience with content design, information architecture, or UX writing for complex applications.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.
• Experience with localization considerations in design.
• Proficiency in prototyping tools like Figma, Sketch, Adobe XD, or similar.

📝 Enhancement Note: The "6+ years" requirement and the emphasis on "complex B2B or enterprise products" indicate a need for a seasoned designer capable of handling intricate workflows and business logic, not just consumer-level aesthetics. The mention of design systems and Agile suggests a need for a designer who can work efficiently within established frameworks and contribute to their ongoing development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate Mobile Expertise: Showcase at least two significant case studies focused on mobile product design for complex applications (preferably B2B or enterprise). Clearly articulate the problem, your design process, your specific contributions, and the impact of your solutions.
• End-to-End Design Process: Provide clear evidence of your ability to execute the full design lifecycle, from user research and problem definition through wireframing, prototyping, user testing, and final UI delivery.
• Design System Contribution/Usage: Include examples of how you have contributed to or leveraged design systems to ensure consistency, scalability, and efficiency in your projects. Detail your understanding of component-based design and pattern libraries.
• Problem-Solving & Impact: Present case studies that highlight your ability to tackle complex user problems and deliver measurable business value or significant improvements in user experience (e.g., increased efficiency, reduced errors, improved task completion rates). Quantify results where possible.
• Collaboration & Stakeholder Communication: Illustrate how you collaborate with product managers and engineers. This could be through process documentation, design reviews, or examples of how you've influenced product direction through design.

Process Documentation:

• Workflow Design: Detail the steps taken in your design process for a specific project, emphasizing how you translated user needs and business requirements into functional designs.
• Prototyping & Testing: Explain the fidelity of prototypes used and the methods employed for user testing to validate design decisions and gather feedback for iteration.
• System Implementation: Describe how your designs integrated with or informed the development of a design system or component library.

📝 Enhancement Note: A strong portfolio is paramount for this role. Candidates should focus on showcasing their ability to handle complexity, demonstrate a robust and iterative design process, and highlight their impact on both user experience and business outcomes, particularly within a mobile and enterprise context. Quantifiable results and clear articulation of the design system's role are key.

💵 Compensation & Benefits

Salary Range:

• Given the Senior level, the location (Bulgaria, with remote eligibility), and the company's profile (Smartsheet is a well-established SaaS company), an estimated annual salary range for a Sr. Product Designer in Bulgaria would likely fall between €45,000 to €75,000 (approximately 88,000 to 147,000 BGN). This range can vary based on specific experience, the candidate's negotiation skills, and the exact cost of living within Bulgaria for remote work.

Benefits:

• Health & Wellness: Comprehensive health insurance, potentially including dental and vision coverage.
• Professional Development: Opportunities for continued learning through courses, conferences, and workshops related to design, technology, and product development.
• Work-Life Balance: Paid time off (vacation, sick leave, public holidays) and flexible working hours to support a healthy work-life integration.
• Remote Work Stipend/Support: Potential for a home office setup stipend or reimbursement for internet and utilities to facilitate effective remote work.
• Stock Options/Equity: Possibility of stock options or grants as part of the compensation package, common in tech companies.
• Retirement Savings Plan: Contribution to a pension or retirement savings plan.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week. The role offers flexibility, allowing for remote work within Bulgaria, implying a degree of autonomy over daily scheduling as long as core collaboration and delivery needs are met.

📝 Enhancement Note: Salary ranges for Bulgaria are generally lower than in Western Europe or North America, but for a senior, remote-eligible role at a US-based tech company, the compensation will likely be at the higher end of the local market. The benefits package is expected to be competitive for the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Cloud Computing / Collaborative Work Management. Smartsheet operates in the competitive SaaS market, providing a platform that helps businesses manage work, automate processes, and improve collaboration. This context means the company values innovation, efficiency, and user-centric solutions. Company Size: Smartsheet is a publicly traded company (NYSE: SMAR) with a significant global presence, indicating it is a large enterprise with established processes, a substantial user base, and a mature product offering. This size implies opportunities for impact within a structured environment, but also a need for designers to navigate cross-functional teams and established product roadmaps. Founded: Smartsheet was founded in 2005. This longevity suggests a stable company with a proven track record and a deep understanding of the collaborative work management space.

Team Structure:

• The Design team at Smartsheet is likely structured to support various product areas. This Senior Mobile Product Designer will be part of the core product design group, potentially reporting to a Design Lead or Director of Product Design.
• Expect a matrixed reporting structure, where the designer reports operationally to design leadership but collaborates day-to-day with specific product managers and engineering leads for their assigned mobile feature areas.
• Cross-functional collaboration is a core tenet, with designers working closely with Product Management for requirements and strategy, Engineering for implementation, User Research for insights, and Marketing/Sales for understanding market needs.

Methodology:

• Smartsheet likely employs a data-driven approach to product development, using analytics, user feedback, and A/B testing to inform design and product decisions.
• The company operates within an Agile framework, emphasizing iterative development, continuous improvement, and close collaboration between design, product, and engineering.
• Design thinking principles are likely embedded in the product development process, focusing on understanding user problems, ideating solutions, prototyping, and testing.

Company Website:

• https://www.smartsheet.com/

📝 Enhancement Note: Smartsheet's established presence in the enterprise SaaS market suggests a culture that values professionalism, data-informed decisions, and a structured approach to product development. The designer will need to be comfortable working within a large, established organization while still driving innovation.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-late career stage designer. The responsibilities imply a level of autonomy, strategic input, and ownership typically expected from senior individual contributors who can lead complex projects and mentor junior designers. Reporting Structure: The designer will likely report to a Design Manager or Director of Product Design. They will work in close partnership with Product Managers and Engineering Leads for specific product initiatives, forming a "product triad." Operations Impact: The role has a direct impact on the usability and effectiveness of Smartsheet's mobile offering, which is crucial for enterprise users who rely on accessibility and productivity on the go. Successful mobile design directly contributes to user satisfaction, adoption, retention, and ultimately, revenue growth.

Growth Opportunities:

• Lead Design Initiatives: Progress to leading design for larger, more complex product areas or strategic initiatives within the mobile space or across the platform.
• Design System Leadership: Take on a more prominent role in the design system team, potentially becoming a Design System Lead or advocate.
• Mentorship: Mentor and guide junior designers, providing feedback on their work and helping them develop their skills.
• Cross-Functional Leadership: Influence product strategy and roadmap decisions through strong design advocacy and collaboration with Product Management and Engineering leadership.
• Specialization: Deepen expertise in specific areas like accessibility, content design, or advanced interaction patterns.
• Management Track: With demonstrated leadership and impact, there might be opportunities to transition into a Design Manager role in the future.

📝 Enhancement Note: The "Senior" title suggests a clear path for continued growth within Smartsheet's design organization, focusing on leadership, strategic influence, and mastery of the craft. The emphasis on mobile within an enterprise context provides a niche yet highly valuable skill set for career advancement.

🌐 Work Environment

Office Type: While the role is remote-eligible in Bulgaria, Smartsheet is a large company with physical office spaces. This means the company likely has a hybrid work model in its primary locations, and remote employees are integrated into the broader company culture. Office Location(s): Smartsheet's headquarters are in Bellevue, Washington, USA, with numerous other offices globally. For this role, the "remote eligible in Bulgaria" means the primary work location is the employee's home office within Bulgaria. Workspace Context:

• The remote work setup implies a need for strong self-discipline and effective use of digital collaboration tools.
• Expect a highly collaborative environment facilitated through tools like Slack, Zoom, and shared design platforms (e.g., Figma).
• Opportunities for virtual team meetings, design critiques, and cross-functional syncs will be frequent.

Work Schedule:

• The role is full-time, with flexibility in daily scheduling. However, candidates should be mindful of potential overlaps with core business hours in the US (especially Pacific Time) for critical meetings and cross-functional collaboration, though direct reporting likely aligns more with European working hours.

📝 Enhancement Note: The remote nature of this role requires a candidate who is comfortable working autonomously and managing their own time effectively. Proficiency with remote collaboration tools and a proactive approach to communication are essential.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of resume and portfolio against the stated requirements.
• Recruiter Screen: A brief call with a recruiter to discuss your background, interest in the role, and alignment with Smartsheet's culture.
• Hiring Manager Interview: A conversation with the Hiring Manager (likely a Design Manager) to dive deeper into your experience, design philosophy, and how you approach problem-solving.
• Portfolio Presentation & Design Challenge: This is a crucial stage. You will likely present a curated selection of your work (case studies) and may be given a design exercise or whiteboarding session to assess your design process, problem-solving skills, and communication abilities. Focus on your mobile design experience here.
• Cross-Functional Interviews: Interviews with Product Managers and Engineers with whom you would collaborate. These sessions assess your collaboration skills, ability to articulate design decisions, and understanding of technical constraints.
• Final Interview/Executive Interview: Potentially a final interview with a senior leader in Design or Product to assess overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Thoughtfully: Select 3-4 of your strongest, most relevant case studies, with a clear emphasis on your mobile product design experience for complex applications.
• Structure Your Narrative: For each case study, clearly articulate: the problem statement, your role and responsibilities, the design process followed, key decisions made and rationale, challenges encountered, solutions developed, and the impact/outcomes (quantify where possible).
• Highlight Process: Show, don't just tell. Include wireframes, user flows, prototypes, user testing insights, and final UI mockups. Explain why you made certain design choices.
• Focus on Enterprise/B2B: If possible, select projects that demonstrate experience with complex workflows, data visualization, or business-critical features, rather than purely consumer-facing apps.
• Prepare for Questions: Anticipate questions about your design decisions, how you handle feedback, how you collaborate with stakeholders, and your approach to design systems and accessibility.

Challenge Preparation:

• Understand the Scope: If given a design challenge, ensure you fully understand the problem, the target user, and the desired outcome.
• Think Aloud: During any live design exercise, articulate your thought process, assumptions, and decision-making criteria clearly.
• Prioritize & Scope: Demonstrate an ability to scope a problem and prioritize design efforts effectively under time constraints.
• Showcase Process, Not Just Polish: Focus on demonstrating your problem-solving skills and design methodology, rather than aiming for a perfectly polished final UI in a limited timeframe.

📝 Enhancement Note: The interview process for a senior design role at a company like Smartsheet will be rigorous. A compelling portfolio that clearly demonstrates mobile design expertise in a B2B context, coupled with strong communication during presentations and any design challenges, will be key to success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, as it's the industry standard for collaborative design), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides).
• Project Management: Jira, Confluence (common in Agile environments for tracking tasks and documentation).
• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or internal user research platforms.

Analytics & Reporting:

• Familiarity with product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and inform design decisions.
• Ability to interpret data and translate insights into design improvements.

CRM & Automation:

• While not directly a CRM/automation role, understanding how design interacts with CRM systems (like Salesforce) and automation workflows can be beneficial for enterprise product context.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern product design roles. Experience with design systems and Agile project management tools is also highly valued. Familiarity with analytics tools demonstrates a data-driven approach to design.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value that drives the focus on understanding and solving user problems. This translates to prioritizing user feedback and data in design decisions.
• Collaboration: Smartsheet emphasizes teamwork across functions. Designers are expected to work closely with Product Managers and Engineers, fostering an environment of shared ownership and mutual respect.
• Innovation & Efficiency: As a SaaS company, Smartsheet values finding better, more efficient ways to work and deliver value. This extends to design processes and the products themselves.
• Impact-Driven: The culture likely focuses on delivering tangible results and making a meaningful impact on the product and the business. Designers are encouraged to connect their work to business objectives.
• Quality & Craftsmanship: Maintaining high standards in design execution, from visual polish to interaction clarity, is important for an enterprise product.

Collaboration Style:

• Cross-Functional Partnership: Expect a highly collaborative environment where designers are integrated into product teams. The "product triad" (Designer, PM, Eng Lead) is a common model.
• Open Feedback Culture: Design critiques and peer reviews are likely standard practices, encouraging constructive feedback to elevate design quality.
• Data-Informed Decision Making: Collaboration often involves reviewing user data, A/B test results, and user feedback to guide design iterations.
• Agile Cadence: Collaboration follows Agile sprints, with regular stand-ups, sprint planning, and retrospectives.

📝 Enhancement Note: Smartsheet's culture appears to be one of professional collaboration, data-driven decision-making, and a commitment to delivering high-quality, impactful products. A designer who thrives in a team-oriented, iterative, and results-focused environment will be a good fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Enterprise B2B applications often involve intricate workflows, numerous data points, and diverse user roles, requiring sophisticated design solutions that remain intuitive.
• Balancing Innovation with Consistency: Ensuring new mobile features align with the existing enterprise platform's user experience and design system while still pushing innovative boundaries can be challenging.
• Remote Collaboration: Effectively collaborating and maintaining strong relationships with distributed teams requires proactive communication and strong self-management.
• Stakeholder Alignment: Garnering buy-in and managing expectations from various stakeholders (Product, Engineering, Marketing, Sales) for design initiatives.

Learning & Development Opportunities:

• Advanced Mobile UX/UI: Opportunities to deepen expertise in mobile-specific design patterns, platform conventions (iOS/Android), and emerging mobile technologies.
• Design System Mastery: Contribute to and learn from a mature design system, enhancing skills in component design, pattern libraries, and system thinking.
• Enterprise SaaS Product Design: Gain in-depth experience in the unique challenges and opportunities of designing for enterprise B2B software.
• Cross-Functional Influence: Develop skills in influencing product strategy and roadmap through effective design advocacy and collaboration.

📝 Enhancement Note: This role offers significant opportunities to hone skills in complex enterprise product design, particularly within the mobile space, and to master the nuances of design systems and cross-functional collaboration in a large tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex mobile feature you designed for an enterprise product. What was the problem, your process, and the outcome?" (Focus on structure: problem, your role, process, solution, impact).
• "How do you approach designing for multiple platforms (iOS and Android) while maintaining consistency and adhering to platform-specific guidelines?"
• "Tell me about a time you had to influence stakeholders (Product Managers, Engineers) to adopt your design recommendations. How did you build consensus?"
• "How have you contributed to or utilized a design system in your previous roles? What are the benefits and challenges of design systems?"
• "Describe your process for incorporating user feedback and data into your design iterations."
• "How do you ensure your designs are accessible and inclusive?"

Company & Culture Questions:

• "What interests you about Smartsheet and our mission?" (Research Smartsheet's product, values, and recent news).
• "How do you see the role of mobile in collaborative work management evolving?"
• "Describe your ideal team environment and how you collaborate with Product and Engineering."

Portfolio Presentation Strategy:

• Start with the "Why": Begin each case study by clearly stating the business problem or user need you were addressing.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your design process and solutions.
• Explain Your Role: Be clear about your specific contributions, especially if you worked on a team.
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, task completion times, user satisfaction scores).
• Tell a Story: Structure your presentation like a narrative, guiding the interviewers through the journey from problem to solution.
• Be Prepared for Deep Dives: Expect interviewers to ask detailed questions about specific design decisions, trade-offs made, and the rationale behind them.

📝 Enhancement Note: Prepare to articulate your design process rigorously, showcase your ability to handle complexity in enterprise mobile design, and demonstrate how you collaborate effectively within a product team. Your portfolio presentation is your primary tool for showcasing these skills.

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📌 Application Steps

To apply for this Sr. Product Designer role:

• Submit your application through the provided Greenhouse link.
• Portfolio Customization: Ensure your portfolio prominently features your strongest work on complex mobile applications, ideally for B2B or enterprise contexts. Highlight case studies that demonstrate your end-to-end design process, design system contribution, and quantifiable impact.
• Resume Optimization: Tailor your resume to highlight experience with mobile platforms (iOS/Android), enterprise B2B products, user-centered design methodologies, design systems, and collaborative/Agile environments. Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and collaboration style. Prepare specific examples from your portfolio to answer potential interview questions, especially those related to mobile design challenges and stakeholder management.
• Company Research: Familiarize yourself with Smartsheet's product, its position in the market, and its company culture by reviewing their website and recent news. Understand how your design skills can contribute to their mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.