Sr. Product Designer

Delivery Hero
Full_timeβ€’Cairo, Egypt

πŸ“ Job Overview

Job Title: Sr. Product Designer
Company: Delivery Hero
Location: Maadi, Egypt
Job Type: Contract
Category: Product Design / User Experience
Date Posted: 2025-08-22
Experience Level: Senior (5-10 years)
Remote Status: On-site

πŸš€ Role Summary

  • This Senior Product Designer role focuses on enhancing user experience (UX) and user interface (UI) design within an agile consumer-focused environment, driving product innovation and customer satisfaction.
  • The position requires a deep understanding of user research methodologies and the ability to translate insights into elegant, scalable design solutions.
  • The role involves close collaboration with Product Managers and cross-functional teams to define product strategy and deliver high-quality user-centered designs.
  • Emphasis is placed on process improvement, continuous learning, and contributing to a supportive design culture through mentorship and knowledge sharing.

πŸ“ Enhancement Note: While the input data specifies "Contract" employment type, the AI analysis inferred "FULL_TIME". For clarity and accuracy, the "Contract" type from the input data is retained, as it may imply a specific project duration or employment structure. The role's seniority is inferred from the "Sr." title and the 3-5 years of experience requirement, aligning with a typical senior-level position.

πŸ“ˆ Primary Responsibilities

  • Develop deep domain knowledge within a specific product area to effectively tackle complex user challenges.
  • Conduct generative and user-centered research to understand user needs and pain points, minimizing assumptions in the design process.
  • Collaborate with Product Managers to define product strategy, feature rationale, and key focus areas.
  • Design intuitive and delightful customer experiences through user flows, wireframes, prototypes, and high-fidelity visuals.
  • Facilitate cross-functional workshops, ideation sessions, and feedback loops to drive consensus and creative problem-solving.
  • Utilize and contribute to the evolution of the company's design system for consistent and scalable design outputs.
  • Evaluate and improve user experience through the application of various qualitative and quantitative metrics and data validation.
  • Proactively improve design processes, knowledge sharing, and tooling to enhance productivity and product quality.
  • Present design work regularly to peers, stakeholders, and leadership for feedback and buy-in.
  • Foster a creative and supportive design culture, including mentoring junior team members.

πŸ“ Enhancement Note: The responsibilities have been expanded to reflect typical senior product designer duties in a fast-paced tech environment, including user research, strategic collaboration, design system contribution, and process improvement, aligning with common industry expectations for this level.

πŸŽ“ Skills & Qualifications

Education:

  • Preferably a Bachelor’s Degree in Fine Arts/Design/Marketing/Graphic Design, Visual Communication, Multimedia Graphics, or Computer Sciences.
  • πŸ“ Enhancement Note: While a degree is preferred, the emphasis on a strong portfolio and practical experience is paramount in the design field. Candidates with equivalent practical experience and a robust portfolio may still be considered.

Experience:

  • Minimum 3-5 years of full-time UX & UI design experience within an agile, consumer-focused, high-performance organization.
  • Minimum 2-3 years of experience in user research utilizing various qualitative and quantitative methods.
  • Proven track record of shipping high-quality designs in a product development lifecycle.

Required Skills:

  • Advanced knowledge of design and prototyping tools such as Figma, Sketch, InVision, Zeplin.
  • Expertise in user research methodologies (qualitative and quantitative).
  • Strong understanding of Design Thinking and agile frameworks (e.g., Double Diamond).
  • Excellent problem-solving and critical thinking abilities.
  • Proven ability to collaborate effectively with Product Managers and cross-functional teams.
  • Strong communication and presentation skills, with the ability to articulate design decisions and tell compelling stories.
  • Experience in facilitating workshops and stakeholder sessions.
  • Ability to manage multiple work streams in a fast-paced, dynamic environment.

Preferred Skills:

  • Experience with data analysis and validation of hypotheses using metrics.
  • Familiarity with designing for mobile-first or platform-specific user experiences.
  • Understanding of front-end development principles to inform design decisions.
  • Experience in mentoring junior designers.

πŸ“ Enhancement Note: The AI analysis of "5-10" years of experience is a broader interpretation of "Senior." The job description specifically states "3-5 years," which is more aligned with an experienced mid-level to early senior role. The required skills are derived directly from the job description's qualifications and responsibilities, focusing on core product design competencies.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a strong portfolio demonstrating a deep understanding of user experience (UX) principles and user interface (UI) design.
  • Highlight your design thought process, including problem definition, research, ideation, iteration, and final solutions.
  • Include case studies that detail your approach to solving complex interaction problems and your role in the product development lifecycle.
  • Demonstrate experience with user research methods and how insights informed your design decisions.
  • Present work that reflects the ability to design for scalability and system thinking.

Process Documentation:

  • Provide examples of how you have contributed to the evolution and utilization of design systems.
  • Illustrate your experience in iterating on designs based on user feedback and data-driven insights.
  • Showcase contributions to improving design processes, knowledge sharing, or tooling within previous roles.

πŸ“ Enhancement Note: This section is crucial for product design roles. The requirements are inferred based on the emphasis on "thought process," "user research," and "shipping top-notch design" in the qualifications, suggesting a need for portfolio pieces that clearly articulate the design journey and impact.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Estimated Range: EGP 25,000 - EGP 45,000 per month.
  • πŸ“ Enhancement Note: The provided input data did not include salary information. This estimate is based on research of Sr. Product Designer roles in Cairo, Egypt, considering the experience level (3-5 years minimum) and the industry (tech/delivery platform). This range is a general guideline and actual compensation may vary based on specific skills, experience, and negotiation.

Benefits:

  • As part of Delivery Hero Group, employees can expect a competitive benefits package, which may include:
  • Health insurance and wellness programs.
  • Opportunities for professional development and training.
  • Access to a global network of professionals within the Delivery Hero ecosystem.
  • Potential for performance-based bonuses or incentives.
  • Employee discounts on talabat services.
  • πŸ“ Enhancement Note: Specific benefits were not detailed in the provided description. This list is based on common offerings for similar roles in large tech companies and the context of Delivery Hero.

Working Hours:

  • Standard full-time working hours, likely around 40 hours per week.
  • πŸ“ Enhancement Note: The AI inferred 40 hours. While the job is "On-site," flexibility for occasional overtime during critical project phases might be expected, typical in fast-paced tech environments.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology / Local Delivery Platform / E-commerce. Delivery Hero operates in a dynamic, competitive market focused on digital solutions for food and grocery delivery. Company Size: Delivery Hero is a large, global organization, employing over 30,000 people worldwide. This implies a structured environment with established processes, but also opportunities for impact within specific product teams. Founded: Delivery Hero was founded in 2011. Its mission is to deliver amazing experiences, fast, easy, and to your door, operating in over 70+ countries.

Team Structure:

  • The role is within a specific squad or product team, likely consisting of Product Managers, Engineers, and other designers.
  • Designers are organized within a "design chapter," suggesting a community of practice for knowledge sharing, skill development, and maintaining design standards across the organization.
  • Collaboration with other departments such as marketing, operations, and customer support is expected to ensure a holistic product experience.

Methodology:

  • Employs agile methodologies for product development, emphasizing iterative work and rapid feedback loops.
  • Data-driven decision-making is a key aspect, with a focus on using metrics to evaluate and improve user experiences.
  • User-centered design principles are core to the product development process.

Company Website: https://www.deliveryhero.com/

πŸ“ Enhancement Note: Company information is sourced from the provided description and general knowledge about Delivery Hero. The emphasis on "agile consumer-focused, high-performance organization" from the job description informs the inferred methodologies and team structure.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of autonomy, expertise, and responsibility. It suggests a path beyond individual contribution, potentially towards lead or management roles. Reporting Structure: The designer will likely report to a Design Manager or Head of Product Design, and work closely with Product Managers within their assigned squad. Collaboration within the "design chapter" provides peer support and learning opportunities. Operations Impact: The role has a direct impact on the user experience of talabat's platform, influencing customer acquisition, retention, and overall satisfaction. Design decisions directly affect key business metrics such as conversion rates, engagement, and customer loyalty.

Growth Opportunities:

  • Skill Advancement: Opportunities to deepen expertise in specific areas of UX/UI design, user research, or product strategy.
  • Leadership Development: Potential to grow into a Design Lead role, mentoring junior designers and taking ownership of larger product initiatives.
  • Cross-functional Exposure: Gaining broader product management and engineering perspectives through close collaboration.
  • Global Mobility: As part of Delivery Hero, there may be opportunities to work on projects in other regions or transfer to different markets.

πŸ“ Enhancement Note: The growth opportunities are inferred based on the "Senior" title and the company's global presence, suggesting a structured environment for career progression and skill development within the design field. The "operations" context is interpreted as the broader operational impact of design on business success and user lifecycle.

🌐 Work Environment

Office Type: The role is described as "On-site" in Maadi, Egypt. This suggests a physical office space designed for collaboration and focused work. Office Location(s): Maadi, Cairo, Egypt. This is a well-established business district in Cairo, likely offering good accessibility.

Workspace Context:

  • The work environment is expected to be collaborative, with designers working closely with Product Managers and Engineers within their squads.
  • Access to necessary design and prototyping tools (Figma, Sketch, etc.) is assumed.
  • The culture likely encourages open communication, feedback exchange, and a shared commitment to user-centric design.

Work Schedule:

  • Standard full-time hours, likely Monday to Friday.
  • πŸ“ Enhancement Note: While the core hours are standard, the "agile, fast-paced" nature of the work might necessitate flexibility for occasional extended hours during critical project deadlines or launches.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Review of resume and portfolio to assess experience, skills, and cultural fit.
  • Portfolio Presentation: Candidates will likely be asked to present their portfolio, detailing their design process, problem-solving approach, and impact on key metrics for 2-3 selected projects.
  • Design Challenge/Case Study: A practical exercise to evaluate problem-solving skills, design thinking, and ability to create solutions within constraints. This might involve refining an existing flow or designing a new feature.
  • Stakeholder Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration, communication, and strategic thinking.
  • Final Interview: Likely with a senior leader in design or product to assess overall fit and long-term potential.

Portfolio Review Tips:

  • Focus on Process: Clearly articulate your thought process for each project. Explain why you made certain design decisions, the research that informed them, and the iterations you went through.
  • Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).
  • Showcase Variety: Include examples that demonstrate your skills across different platforms (web, mobile) and problem types (e.g., complex data visualization, intuitive onboarding flows).
  • Highlight Collaboration: Mention how you worked with stakeholders (PMs, engineers) and how you incorporated their feedback.
  • Tailor to the Role: Emphasize projects that align with the e-commerce or delivery platform domain, if possible.

Challenge Preparation:

  • Practice articulating your design process under time pressure.
  • Be prepared to discuss trade-offs and justify your design choices.
  • Understand the company's product and user base to inform your approach.
  • Think about how to present your solution clearly and concisely.

πŸ“ Enhancement Note: This section is tailored to a product design role, emphasizing the critical importance of the portfolio and practical design challenges. The advice focuses on demonstrating process, impact, and collaborative skills, which are highly valued in senior design positions.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, InVision, Zeplin are explicitly mentioned as required tools. Proficiency in at least one of these is essential.
  • User Research Tools: Familiarity with tools for user interviews, surveys, usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).
  • Collaboration Tools: Tools like Slack, Jira, Confluence for team communication and project management.

Analytics & Reporting:

  • Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure the impact of designs.
  • Experience with A/B testing tools to validate design hypotheses.

CRM & Automation:

  • While not directly a CRM role, understanding how design impacts user journeys within a customer ecosystem is beneficial. Prior experience with user data and its implications for design is a plus.

πŸ“ Enhancement Note: The tools listed are directly extracted from the "Qualifications" section, with additional common tools in the product design tech stack added for completeness. The focus is on tools used for design, research, and collaboration.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A strong commitment to understanding and serving user needs is paramount.
  • Collaboration: Fostering teamwork and open communication across disciplines (design, product, engineering).
  • Continuous Improvement: A drive to constantly learn, iterate, and enhance both product quality and design processes.
  • Data-Driven: Utilizing data and metrics to inform decisions and measure success.
  • Excellence: Striving for high-quality outcomes and attention to detail in all aspects of work.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to be integrated team members, working closely with Product Managers and Engineers to co-create solutions.
  • Feedback Culture: An environment where constructive feedback is regularly exchanged and valued to drive improvement.
  • Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design techniques within the design chapter and across teams.

πŸ“ Enhancement Note: These values and collaboration styles are inferred from the job description's emphasis on "team up with your manager," "collaborative workshops," "continuous feedback," and contributing to a "supportive culture."

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively navigating the trade-offs between user desires and business objectives within a commercially driven platform.
  • Rapid Iteration in a Fast-Paced Environment: Adapting quickly to changing priorities and delivering high-quality designs under tight deadlines.
  • Designing for Scale: Creating solutions that can be applied across a wide range of products and markets within the Delivery Hero ecosystem.
  • Maintaining Design Consistency: Ensuring a cohesive user experience across a growing product suite while leveraging a design system.

Learning & Development Opportunities:

  • Advanced Design Skills: Opportunities to hone expertise in areas like interaction design, information architecture, or user research techniques.
  • Product Strategy Involvement: Deeper engagement in product planning and strategic decision-making.
  • Mentorship Programs: Formal or informal opportunities to mentor junior designers or be mentored by senior leaders.
  • Industry Exposure: Staying abreast of the latest design trends, tools, and methodologies through internal resources and potentially external conferences.

πŸ“ Enhancement Note: Challenges and growth opportunities are formulated based on the "Senior" level, the "fast-paced" environment, and the nature of working within a large tech company like Delivery Hero, covering both potential hurdles and avenues for professional advancement.

πŸ’‘ Interview Preparation

Strategy Questions:

  • Product Strategy: "How would you approach understanding and improving the user experience for a specific feature on our delivery app?" or "Given a new feature requirement, how would you define the problem space and conduct research?"
  • Collaboration: "Describe a time you disagreed with a Product Manager or Engineer on a design decision. How did you handle it?" or "How do you ensure your designs are effectively communicated and understood by cross-functional teams?"
  • Problem-Solving: "Walk me through a complex interaction problem you solved. What was your process, and what was the outcome?" or "How do you balance user needs with technical constraints or business requirements?"

Company & Culture Questions:

  • "What interests you about Delivery Hero and talabat specifically?"
  • "How do you approach receiving and giving constructive feedback?"
  • "Describe your ideal team environment and how you contribute to it."
  • "How do you stay updated with the latest design trends and tools?"

Portfolio Presentation Strategy:

  • Structure: For each project, clearly outline: The Problem, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact/Outcome.
  • Storytelling: Weave a narrative that highlights your critical thinking, problem-solving skills, and user empathy.
  • Visuals: Ensure your presentation is visually clean, professional, and easy to follow. Use mockups, wireframes, and user flow diagrams effectively.
  • Metrics: Be ready to discuss any quantitative results your designs achieved. If direct metrics aren't available, discuss how you would measure success and what KPIs are relevant.
  • Engagement: Be prepared to answer questions about your work and discuss alternative approaches you considered.

πŸ“ Enhancement Note: These questions are crafted to align with the core responsibilities and qualifications of a Senior Product Designer, focusing on strategic thinking, collaboration, problem-solving, and the ability to articulate design impact.

πŸ“Œ Application Steps

To apply for this operations position:

  • Submit your application through the provided link on jobs.smartrecruiters.com.
  • Portfolio Customization: Ensure your portfolio is up-to-date and prominently features your strongest UX/UI case studies. Tailor the selection to highlight projects demonstrating your process, research skills, and ability to solve complex user problems relevant to a digital delivery platform.
  • Resume Optimization: Craft your resume to clearly articulate your 3-5+ years of relevant experience, focusing on achievements and impact using keywords from the job description (e.g., UX Design, UI Design, User Research, Agile, Figma, Design Thinking). Quantify your accomplishments where possible.
  • Interview Preparation: Practice presenting your portfolio, focusing on your design process, decision-making rationale, and the outcomes of your work. Prepare for potential design challenges by reviewing common UX problem-solving frameworks.
  • Company Research: Familiarize yourself with Delivery Hero's mission, talabat's services, and the broader food delivery market. Understand their user base and any recent product updates to demonstrate genuine interest and contextual understanding.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates should have 3-5 years of UX and UI design experience, with a strong portfolio showcasing their design process. Experience in user research and advanced knowledge of design tools is essential, along with the ability to manage multiple work streams in a fast-paced environment.