Sr. Mobile Product Designer (Remote Eligible in Bulgaria)

📍 Job Overview

Job Title: Sr. Mobile Product Designer
Company: Smartsheet
Location: Remote (Bulgaria)
Job Type: Full-time
Category: Product Design / User Experience (UX)
Date Posted: August 15, 2025
Experience Level: Senior (6+ years)
Remote Status: Fully Remote (Bulgaria)

🚀 Role Summary

• This senior-level product design role focuses on shaping the mobile user experience for Smartsheet's enterprise SaaS platform, emphasizing collaborative work management.
• The position requires a visionary designer to lead the creation of intuitive and powerful mobile applications that enhance user productivity and business value.
• A key aspect of this role involves evangelizing best practices in design and empowering stakeholders to achieve exceptional customer experiences through strategic design leadership.
• The Sr. Mobile Product Designer will significantly influence the company's design system, ensuring mobile patterns are scalable, consistent, and user-friendly across the platform.

📝 Enhancement Note: While the input data clearly identifies this as a design role, the context of "collaborative work management" and "enterprise SaaS platform" strongly suggests an alignment with operations principles, particularly in how users interact with and leverage the platform for business processes. The role's emphasis on driving "business value" and "user experience" for "business customers" points to its impact on operational efficiency and user adoption within organizations.

📈 Primary Responsibilities

• Define and drive the mobile design strategy and user experience for critical areas of Smartsheet's enterprise platform, translating complex business goals and user needs into elegant, innovative design solutions.
• Lead the complete design lifecycle for major mobile initiatives, from conceptualization and high-level framework creation to detailed specifications and final UI delivery.
• Collaborate closely with Product Managers and Engineering teams to identify user needs, define product requirements, and deliver features that provide tangible business value and a superior user experience.
• Contribute significantly to the evolution and maintenance of Smartsheet's design system, ensuring mobile patterns and components are scalable, consistent, and easily consumable across the entire product ecosystem.
• Champion a customer-centric design philosophy, leveraging user research, data analytics, and direct user feedback to inform design decisions and drive continuous product iteration and improvement.
• Operate with a high degree of autonomy, taking full ownership of projects from initial concept through to successful launch, managing timelines and deliverables with minimal direct supervision.
• Uphold and advance the highest standards for design quality across all facets, including visual design, interaction design, information architecture, and holistic systems thinking.
• Actively advocate for and integrate inclusive design practices, such as accessibility (WCAG compliance) and localization, ensuring these principles are foundational elements of the design system and product development.

📝 Enhancement Note: The responsibilities highlight a strategic design leadership role, requiring not just execution but also vision and influence. The emphasis on "enterprise platform," "business value," and "design system evolution" indicates a need for a designer who understands the broader implications of their work on organizational processes and scalability, aligning with operational efficiency goals.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 6 years of professional product design experience, with a proven track record in designing complex B2B or enterprise-level products.
• Specific experience in designing for mobile platforms (iOS and Android) is essential, demonstrating an understanding of platform-specific design patterns and best practices.
• Demonstrated experience in leading the design lifecycle for significant product initiatives, from user research and ideation through to detailed design and final implementation.

Required Skills:

• Deep expertise in the end-to-end user-centered design process, encompassing user research, persona development, journey mapping, wireframing, prototyping, usability testing, and interaction design.
• Strong proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, or similar industry-standard software.
• Proven ability to drive design strategy and vision for large-scale product initiatives, effectively aligning stakeholders across product management, engineering, and business teams.
• Solid understanding of design systems principles and a track record of contributing to or leveraging design systems to ensure product consistency and accelerate design velocity.
• Excellent communication, presentation, and storytelling skills, with the ability to articulate complex design decisions, influence product direction, and present ideas effectively to diverse audiences.
• Demonstrated ability to build strong cross-functional partnerships and influence stakeholders at all levels of an organization.
• Experience working within an Agile development environment, collaborating closely with product managers and engineers to deliver high-quality products efficiently.
• Strong organizational skills, self-motivation, and the capacity to manage multiple complex projects simultaneously while maintaining a high standard of quality.

Preferred Skills:

• Experience with enterprise-grade collaboration and work management platforms, understanding the unique design challenges and opportunities within this domain.
• Familiarity with content design principles, accessibility standards (e.g., WCAG), and localization best practices to ensure inclusive and globally relevant user experiences.
• Experience in conducting user research and synthesizing findings to inform design decisions.
• Basic understanding of front-end development concepts (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

📝 Enhancement Note: The emphasis on "complex B2B or enterprise-level products" and "mobile platforms" suggests a need for designers who can handle intricate workflows and data structures, which is critical for operations-focused applications. The mention of "design systems" and "Agile development" points to a need for efficient, scalable design processes that integrate smoothly with development operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design work, with a strong emphasis on mobile applications (iOS and Android) for complex B2B or enterprise environments.
• Case studies that clearly articulate the problem statement, your role in the design process, the methodologies employed, and the impact of your design solutions on user experience and business objectives.
• Demonstrations of your proficiency in user research, wireframing, prototyping, interaction design, and visual design, highlighting the evolution from concept to final product.
• Examples of contributions to or utilization of design systems, showcasing an understanding of component-based design, scalability, and consistency.
• Evidence of your ability to collaborate effectively with cross-functional teams (Product Managers, Engineers) and present design rationale clearly and persuasively.

Process Documentation:

• Case studies should detail the application of user-centered design methodologies, including user research, persona creation, user journey mapping, and usability testing.
• Documentation of how you translated business requirements and user needs into functional and aesthetically pleasing mobile interfaces, highlighting problem-solving approaches.
• Evidence of iterative design processes, including wireframing, prototyping, and refinement based on feedback and user testing results.
• Demonstration of system thinking, showing how mobile designs integrate with broader platform ecosystems and design systems.

📝 Enhancement Note: For a senior role, the portfolio needs to go beyond aesthetics and demonstrate strategic thinking, process proficiency, and measurable impact. This aligns with operations expectations for efficiency, scalability, and demonstrable value. The focus on B2B/enterprise and mobile platforms implies a need for designs that support complex workflows and data management.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Bulgaria, with 6+ years of experience, and considering the fully remote nature of the role, the estimated annual salary range is likely between €40,000 - €75,000 gross. This estimate is derived from analyzing similar roles in the Bulgarian tech market, factoring in the seniority level, the specialized skills required for mobile enterprise design, and the company's standing as a well-established SaaS provider.

Benefits: Smartsheet offers a comprehensive benefits package designed to support employee well-being and professional growth. While specifics may vary, typical benefits for a role of this nature often include:

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health insurance coverage (medical, dental, vision) for employees and their dependents.
• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.
• Professional development opportunities, including access to training, conferences, and online learning platforms to enhance design skills and stay abreast of industry trends.
• Retirement savings plan options (e.g., pension contributions or 401k equivalents).
• Opportunities for career advancement within a growing organization.
• Remote work flexibility, enabling a healthy work-life balance.
• Potential for stock options or equity grants, aligning employee success with company growth.
• Employee Assistance Program (EAP) offering confidential counseling and support services.

Working Hours: The standard working hours are typically around 40 hours per week. Given the remote nature of the role and Smartsheet's global presence, there may be an expectation for some flexibility to accommodate collaboration with teams in different time zones, particularly during core business hours or for critical project milestones.

📝 Enhancement Note: Salary estimates for Bulgaria are based on publicly available data for comparable roles in the tech sector. Benefits are generalized based on standard offerings for established tech companies. The "remote eligible" status for Bulgaria suggests adherence to local labor laws and benefits standards.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (SaaS - Software as a Service)
Company Size: Smartsheet is a mid-to-large-sized publicly traded company, indicated by its significant employee count and market presence. This implies a structured environment with established processes, but also opportunities for impact due to its ongoing growth and innovation.
Founded: Smartsheet was founded in 2005. This long-standing history suggests a mature company with a stable foundation, a well-defined product vision, and a deep understanding of the collaboration and work management market.

Team Structure:

• The Design team at Smartsheet is likely comprised of various design disciplines including Product Design, UX Research, UI Design, and potentially Design Operations.
• The Sr. Mobile Product Designer will report to a Design Lead or Director, working within a product-focused organization that includes Product Management, Engineering, and Marketing.
• Cross-functional collaboration is a core tenet, with designers working closely with Product Managers to define strategy and requirements, and with Engineers to ensure feasibility and high-quality implementation.

Methodology:

• Smartsheet likely employs a user-centered design methodology, integrating research, ideation, prototyping, and testing throughout the product development lifecycle.
• Agile methodologies are standard in software development, meaning the design team will work in sprints, collaborating closely with engineering to deliver iterative improvements.
• Data analysis and user feedback are crucial inputs for design decisions, driving continuous improvement and ensuring the product meets evolving user needs and business objectives.

Company Website: https://www.smartsheet.com/

📝 Enhancement Note: Understanding Smartsheet's industry and scale helps position the design role within a larger operational context. The company's focus on "collaborative work management" means the design team's output directly impacts how businesses manage their operations, making the designer's role integral to the company's value proposition.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role within the Product Design function. It signifies a high degree of autonomy, strategic influence, and responsibility for significant product areas. The role requires not only expert design skills but also the ability to mentor junior designers and influence product strategy.
Reporting Structure: The Sr. Mobile Product Designer will likely report to a Design Manager, Director of Product Design, or Head of UX. They will work within cross-functional product teams, collaborating closely with Product Managers and Engineering Leads.
Operations Impact: The impact of this role is substantial. By designing intuitive and efficient mobile experiences for Smartsheet's platform, the designer directly influences user adoption, productivity, and overall customer satisfaction. This, in turn, drives revenue growth and strengthens Smartsheet's market position in work management solutions, which are critical for business operations.

Growth Opportunities:

• Leadership Track: Potential to move into a Lead Product Designer role, managing a small team or a specific product vertical, or transition into a Design Management position.
• Specialization: Deepen expertise in mobile design, enterprise UX, design systems, accessibility, or content design.
• Cross-functional Mobility: Opportunity to move into Product Management or other related roles within the company by leveraging design-led strategic thinking.
• Skill Development: Continuous learning through company-provided resources, industry conferences, and challenging project assignments that push design boundaries.

📝 Enhancement Note: The "Senior" title implies a significant impact on how users operationalize their work within Smartsheet. The growth opportunities highlight progression paths that are typical for high-impact roles in tech companies, often involving increased strategic responsibility or management.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility and the ability to work from anywhere within Bulgaria.
Office Location(s): While the role is remote, Smartsheet has a global presence with offices in various locations. However, for this specific position, the focus is on remote work within Bulgaria.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes close collaboration with product managers, engineers, other designers, and potentially marketing and customer success teams. This will be facilitated through virtual tools and regular team syncs.
• Tools & Technology: Access to industry-standard design software (e.g., Figma), communication platforms (e.g., Slack, Teams), project management tools (e.g., Smartsheet itself), and video conferencing solutions will be essential.
• Team Interaction: Opportunities for interaction will include virtual team meetings, design critiques, brainstorming sessions, and one-on-one syncs, fostering a connected and productive remote work culture.

Work Schedule: The standard work schedule is full-time, typically around 40 hours per week. As a remote role supporting a global company, some flexibility may be required to overlap with team members in different time zones, especially for critical meetings or project phases.

📝 Enhancement Note: The fully remote aspect is a key differentiator. The emphasis on collaboration in a remote setting highlights the need for strong communication skills and proactive engagement with team members, mirroring the operational need for clear communication across distributed teams.

📄 Application & Portfolio Review Process

Interview Process: The interview process for a Senior Product Designer role at a company like Smartsheet typically involves several stages designed to assess design craft, strategic thinking, collaboration skills, and cultural fit:

1. Recruiter Screen: An initial call with a recruiter to discuss your background, interest in the role, and basic qualifications.
2. Hiring Manager Interview: A deeper dive into your experience, design philosophy, leadership potential, and understanding of the Smartsheet product and its market.
3. Portfolio Presentation & Design Challenge: This is often the most critical stage. You'll present a curated selection of your work, focusing on case studies that demonstrate your end-to-end design process, problem-solving skills, and impact. This may be followed by a take-home design challenge or a live whiteboarding session to assess your design thinking and execution skills in real-time.
4. Cross-functional Interviews: Meetings with Product Managers, Engineering Leads, and potentially other designers to evaluate your collaboration style, ability to influence, and technical understanding.
5. Final Interview/Executive Interview: A discussion with a senior leader (e.g., Director of Design, VP of Product) to assess strategic alignment and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong case studies that best represent your skills and experience relevant to enterprise mobile product design. Prioritize B2B or complex SaaS product examples.
• Tell a Story: Structure each case study as a narrative: the problem, your approach, your specific contributions, the challenges faced, the solutions implemented, and the measurable outcomes (user metrics, business impact).
• Highlight Process: Clearly articulate your design process, from research and ideation to prototyping and testing. Show your thinking and decision-making rationale.
• Showcase Mobile Expertise: Ensure your mobile design examples demonstrate an understanding of iOS and Android conventions, interaction patterns, and performance considerations.
• Demonstrate Impact: Quantify your achievements whenever possible (e.g., "increased user engagement by X%," "reduced task completion time by Y minutes"). If direct metrics are unavailable, articulate the intended business value and user benefits.
• Design System Contribution: If applicable, include examples of your work with design systems, showcasing your ability to maintain consistency and scalability.
• Prepare for Questions: Anticipate questions about your design choices, how you handle feedback, your collaboration process, and how you would approach designing for Smartsheet's specific challenges.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Smartsheet's product, target audience, and competitive landscape.
• Focus on Process: Even if you don't complete every pixel, clearly articulate your thought process, assumptions, and the steps you would take if you had more time.
• Prioritize Key Flows: Identify the most critical user flows or problems to solve within the given constraints.
• Consider Edge Cases: Demonstrate awareness of potential edge cases, accessibility requirements, and different user scenarios.
• Present Clearly: Prepare a concise and well-structured presentation of your solution, focusing on rationale and impact.

📝 Enhancement Note: The interview process for a senior design role is rigorous and portfolio-centric. Applicants should prepare to demonstrate not just design skills but also strategic thinking, business acumen, and operational impact through their case studies. The emphasis on "enterprise," "B2B," and "mobile" means case studies should reflect complexity and business-oriented solutions.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, ProtoPie.
• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace.
• Project Management & Workflow: Smartsheet (as the company's core product), Jira, Asana, Trello.
• User Research & Testing: UserTesting.com, Optimal Workshop, Maze, Lookback.

Analytics & Reporting:

• Tools for understanding user behavior within the product, such as Amplitude, Mixpanel, Google Analytics, or internal analytics platforms.
• Data visualization tools like Tableau or Looker might be used by product teams for broader analysis.

CRM & Automation:

• While not directly a designer's tool, understanding how CRMs (like Salesforce) and workflow automation tools integrate with product experiences can be beneficial for context.

📝 Enhancement Note: Proficiency in design tools like Figma is paramount. Familiarity with project management tools, especially Smartsheet itself, demonstrates an understanding of the company's operational ecosystem and how design fits into the broader product development workflow.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the needs of business customers, ensuring product designs directly contribute to their operational success and efficiency.
• Collaboration & Partnership: Valuing strong working relationships with Product Management, Engineering, and other stakeholders to achieve shared goals, fostering an environment of mutual respect and shared ownership.
• Data-Driven Decisions: Utilizing user research, analytics, and performance metrics to inform design choices, ensuring that design solutions are effective, efficient, and aligned with business objectives.
• Excellence & Quality: Maintaining high standards for design craft, usability, and overall product quality, with a focus on delivering polished and impactful user experiences.
• Innovation & Continuous Improvement: Encouraging creative problem-solving and a proactive approach to identifying opportunities for enhancing the product and user experience, embracing iterative development.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integral members of product teams, working alongside PMs and Engineers from ideation through launch.
• Open Feedback Culture: A culture where constructive feedback is regularly exchanged on designs, user research findings, and product strategy to collectively improve outcomes.
• Knowledge Sharing: Encouraging the sharing of design best practices, learnings from user research, and innovative approaches within the design team and across the broader organization.

📝 Enhancement Note: The company's values likely reflect a blend of tech industry norms and a specific focus on enabling "work management." The emphasis on customer-centricity, data-driven decisions, and collaboration is highly relevant to operations professionals who also prioritize efficiency, measurable results, and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Effectively simplifying complex enterprise workflows and data structures for intuitive mobile interaction.
• Balancing User Needs and Business Goals: Ensuring that design solutions meet diverse user needs while also driving key business outcomes for Smartsheet.
• Cross-Platform Consistency: Maintaining a cohesive and consistent user experience across mobile platforms (iOS/Android) and potentially integrating with the web application's design system.
• Remote Collaboration: Effectively contributing to and influencing product strategy and execution within a distributed team environment.
• Evolving Design Systems: Contributing to and adapting to a growing and evolving design system to ensure scalability and maintainability.

Learning & Development Opportunities:

• Mobile Design Specialization: Deepening expertise in mobile UX patterns, platform-specific guidelines, and emerging mobile technologies.
• Enterprise UX Best Practices: Gaining deeper insights into designing for complex B2B environments and understanding enterprise user workflows.
• Design System Expertise: Contributing to the growth and evolution of a robust design system, understanding its impact on product velocity and consistency.
• Cross-functional Acumen: Developing a stronger understanding of product management and engineering processes, enhancing collaboration and strategic alignment.
• Industry Trends: Staying current with the latest trends in UX design, mobile technology, and collaborative work management software.

📝 Enhancement Note: The challenges are typical for senior product roles in SaaS companies, requiring a blend of technical design skill and strategic thinking. The growth opportunities align with career progression in the design field, emphasizing specialization and broader business understanding, which can enhance an individual's operational impact.

💡 Interview Preparation

Strategy Questions:

• "Can you walk us through a challenging mobile product you designed for an enterprise B2B audience? What were the key user needs and business objectives, and how did your design address them?"
• "How do you approach translating complex business processes into simple, intuitive mobile user interfaces? Can you provide an example from your portfolio?"
• "Describe your experience with design systems. How have you contributed to or leveraged them to ensure consistency and efficiency in product development?"
• "How do you collaborate with Product Managers and Engineers? Can you share an example of a time you had to influence stakeholders with differing opinions on a design decision?"
• "How do you incorporate user research and data into your design process, especially when designing for enterprise users who may have specific, ingrained workflows?"
• "What are your thoughts on accessibility and inclusive design, and how do you ensure these principles are integrated into your work?"

Company & Culture Questions:

• "What interests you about Smartsheet and our mission to transform collaborative work management?"
• "How do you see your role as a Senior Mobile Product Designer contributing to Smartsheet's overall business goals and operational efficiency?"
• "Based on your understanding of Smartsheet, what opportunities do you see for improving our mobile user experience?"
• "How do you stay motivated and productive in a remote work environment?"

Portfolio Presentation Strategy:

• Case Study Structure: For each case study, clearly define the context, problem, your role, process, solutions, and outcomes. Use visuals (wireframes, mockups, prototypes) effectively.
• Focus on Impact: Quantify results whenever possible. If not, articulate the qualitative benefits and strategic rationale behind your design decisions.
• Highlight Problem-Solving: Emphasize the challenges you faced and how you overcame them through thoughtful design and collaboration.
• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time. Be prepared to answer detailed questions about your work.
• Showcase Mobile Nuances: Demonstrate your understanding of mobile-specific interaction patterns, performance considerations, and platform conventions.

📝 Enhancement Note: Interview questions for senior design roles will probe deeply into your strategic thinking, problem-solving abilities, and collaborative approach, often using your portfolio as the primary artifact for discussion. Preparing specific examples that highlight impact and process is crucial.

📌 Application Steps

To apply for this Sr. Mobile Product Designer position:

• Visit the Smartsheet careers page and submit your application via the provided Greenhouse link.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience with enterprise mobile design, B2B products, and user-centered design processes. Select case studies that best showcase your relevant skills and impact.
• Resume Optimization: Clearly articulate your years of experience, specific contributions to mobile products, and any experience with design systems or complex SaaS platforms. Use keywords found in the job description.
• Company Research: Familiarize yourself with Smartsheet's product, target market, and company culture. Understand how their work management platform supports business operations.
• Prepare for Portfolio Presentation: Practice presenting your selected case studies, focusing on articulating your design process, decision-making, and the measurable impact of your work. Be ready to discuss your approach to mobile UX for enterprise clients.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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