Service Designer

Mendix
Full_timeβ€’Rotterdam, Netherlands

πŸ“ Job Overview

Job Title: Service Designer Company: Mendix Location: Rotterdam, South Holland, Netherlands Job Type: Full-time Category: Product Design / Service Design / Strategic Design Date Posted: July 30, 2025 Experience Level: Mid-Senior Level (2-5 years) Remote Status: On-site

πŸš€ Role Summary

  • Design and implement integrated, human-centered service experiences that address holistic business and user needs, extending beyond individual products.
  • Systematically analyze complex challenges and visualize connections across Mendix's platform, programs, and services.
  • Lead product discovery processes, significantly contributing to defining product vision and feature releases within an agile framework.
  • Plan, facilitate, and lead collaborative workshops and creative sessions to effectively engage stakeholders and foster co-creation.
  • Develop and present comprehensive service design deliverables, including detailed customer journeys, service blueprints, and visual alignment diagrams.

πŸ“ Enhancement Note: This role is positioned within the R&D organization, indicating a strong focus on the foundational aspects of Mendix's platform and its future development. The responsibilities emphasize strategic thinking, cross-functional collaboration, and the creation of end-to-end service experiences, aligning with a mid-to-senior level of influence and expertise in design strategy.

πŸ“ˆ Primary Responsibilities

  • Lead or co-own product discovery processes, contributing significantly to defining product vision and feature releases, ensuring service design principles are embedded from inception.
  • Design comprehensive and strategically relevant service experiences that enhance Mendix’s platform value proposition for both business users and developers.
  • Plan, facilitate, and lead collaborative workshops and creative sessions to engage stakeholders effectively, gathering diverse input for a holistic design approach.
  • Clearly communicate complex service design concepts, insights, and their strategic impact to stakeholders across various functions, including product management, engineering, and marketing.
  • Develop and present detailed service design deliverables, such as customer journey maps, service blueprints, ecosystem models, and tailored visual alignment diagrams to articulate service strategies.
  • Conduct user and market research, with a focus on evaluative and exploratory research, to synthesize insights, identify design gaps, and translate findings into actionable, differentiated service solutions.
  • Proactively collaborate across product, engineering, and business teams, aligning efforts towards impactful service outcomes and ensuring seamless integration of new service components.
  • Contribute to the knowledge base by sharing expertise openly within the team, unit, and broader R&D organization to foster collective growth in service design practices.
  • Continuously improve and iterate upon personal design practices, team processes, and overall service deliverables, staying abreast of the latest methodologies and industry trends.

πŸ“ Enhancement Note: The responsibilities highlight a significant portion (85%) dedicated to core Service Design activities, emphasizing the strategic and hands-on nature of this role. The remaining 15% focuses on continuous learning and knowledge sharing, crucial for maintaining innovative design practices within a fast-evolving tech environment.

πŸŽ“ Skills & Qualifications

Education: Bachelor’s or Master’s degree in Service Design, Product Design, Strategic Design, Human-Computer Interaction (HCI), Design Thinking, or a closely related field.

Experience: Previous experience (2-5 years) in Service Design, Strategic Design, Design Innovation, UX Strategy, or equivalent roles, with a demonstrated ability to shape and deliver end-to-end service experiences. Proven success collaborating closely with product management, engineering, and technology teams within agile and dynamic environments is essential.

Required Skills:

  • Systems Thinker: Ability to analyze, interpret, and visualize complex interconnections within service ecosystems, understanding how different touchpoints and processes interact.
  • Strategic Mindset: Strong ability to identify business opportunities, assess implications, and translate strategic insights into actionable service designs that drive platform value.
  • Visualization & Storytelling: Skilled at articulating design concepts visually and verbally to effectively communicate complex ideas, user needs, and strategic recommendations to diverse audiences.
  • Facilitation & Collaboration: Experienced in leading interactive workshops, engaging cross-functional teams, and fostering co-creation to build consensus and drive alignment.
  • Proactive & Independent: Capable of working autonomously, taking initiative, driving projects forward, and delivering quality outcomes without constant explicit direction.
  • Customer-Centricity: Deep commitment to understanding and incorporating user needs, pain points, and behaviors into service solutions, advocating for the user throughout the design process.
  • Results-Oriented: Demonstrated track record of setting ambitious goals, executing design strategies, and consistently delivering impactful outcomes that align with business objectives.
  • Innovation & Generativity: A curious and innovative mindset, consistently exploring diverse approaches to problem-solving and embracing new methodologies to enhance service offerings.

Preferred Skills:

  • Experience with Mendix low-code platform or similar application development environments.
  • Familiarity with user research methodologies (evaluative and exploratory) and their application in informing service design.
  • Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite) for creating journey maps, blueprints, and wireframes.
  • Understanding of agile development methodologies and experience working within an agile team structure.
  • Experience in the software or platform-as-a-service (PaaS) industry.

πŸ“ Enhancement Note: The core competencies listed are directly translated into required skills, underscoring their importance for success in this role. The emphasis on "Systems Thinker" and "Strategic Mindset" points towards a need for candidates who can see the bigger picture and connect individual product features to a broader service strategy.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Service Design Deliverables: Showcase a range of service design artifacts, including detailed customer journey maps, service blueprints, user personas, ecosystem maps, and user flow diagrams, demonstrating end-to-end service experience design.
  • Process Improvement Case Studies: Present case studies that clearly articulate a complex design problem, the methodology used (including research and ideation phases), the solutions developed, and the measurable impact or outcomes achieved.
  • Strategic Alignment: Demonstrate how your service designs directly support business objectives, user needs, and platform strategy, illustrating your ability to connect design decisions to tangible business value.
  • Collaboration & Facilitation Evidence: Include examples or descriptions of workshops facilitated, cross-functional collaboration processes, and how stakeholder input was integrated into the final service design.

Process Documentation:

  • Workflow Design and Optimization: Provide examples of how you have mapped, analyzed, and optimized existing service workflows or designed new ones to improve efficiency, user satisfaction, and business outcomes.
  • Research Synthesis and Application: Showcase your ability to conduct user and market research, synthesize findings into actionable insights, and translate these insights into concrete design recommendations and implemented solutions.
  • Measurement and Performance Analysis: Demonstrate how you have defined key performance indicators (KPIs) for service experiences and tracked their performance post-implementation, showing a data-driven approach to design iteration.

πŸ“ Enhancement Note: While not explicitly stated, a strong portfolio is critical for a Service Designer. The emphasis on "Systems Thinker" and "Visualization & Storytelling" implies a need for portfolios that not only present finished designs but also clearly articulate the thought process, research, and strategic rationale behind them, particularly in the context of complex service ecosystems.

πŸ’΅ Compensation & Benefits

Salary Range: Given the location in Rotterdam, Netherlands, and the mid-to-senior experience level (2-5 years) for a Service Designer role in the tech industry, the estimated annual gross salary range is likely between €50,000 and €75,000. This estimate is based on industry benchmarks for similar roles in the Netherlands, considering cost of living and demand for specialized design professionals.

Benefits:

  • Comprehensive Health Insurance: Typically includes coverage for medical, dental, and vision care, potentially with options for enhanced plans.
  • Pension Scheme: Mendix likely offers a competitive pension plan, contributing to long-term financial security.
  • Paid Time Off: Generous annual leave allowance, public holidays, and potential for additional days based on tenure.
  • Professional Development Budget: Support for continuous learning through training, conferences, workshops, and industry certifications relevant to service design and Mendix's platform.
  • Flexible Working Considerations: While the role is on-site, there may be some flexibility for occasional remote work or adjusted hours, depending on team needs and company policy.
  • Employee Assistance Program: Access to confidential counseling and support services for personal and professional well-being.
  • Stock Options or Bonus Potential: Depending on company policy and individual performance, there could be opportunities for equity participation or performance-based bonuses.

Working Hours: The standard working hours are likely around 40 hours per week. Mendix, as a modern tech company, may offer some flexibility in terms of start and end times, provided that core collaboration hours and project deadlines are met.

πŸ“ Enhancement Note: Salary estimations are based on general market data for Service Designers in the Netherlands with 2-5 years of experience in the technology sector. Specific benefits may vary and should be confirmed with Mendix during the interview process. The "on-site" designation suggests a primary expectation of working from the Rotterdam office.

🎯 Team & Company Context

🏒 Company Culture

Industry: Software Development / Low-Code Application Development Platform. Mendix operates in a highly competitive and rapidly evolving market, focusing on empowering enterprises to build custom software faster and more efficiently through its low-code platform.

Company Size: Mendix is a significant player in the low-code market, acquired by Siemens in 2018. This suggests a company that balances the agility and innovation of a tech startup with the resources and stability of a large, established corporation. The employee base is substantial, indicating opportunities for diverse career paths and cross-functional exposure.

Founded: Mendix was founded in 2005. Its acquisition by Siemens in 2018 signifies a strong growth trajectory and integration into a larger industrial and technology conglomerate. This history suggests a company with a proven track record in innovation and market adoption.

Team Structure:

  • Operations Team Aspect 1: The Service Designer will likely be part of the Product Development or R&D organization, working within a team of product managers, UX/UI designers, researchers, and engineers. The team size could vary but is expected to be collaborative and focused on delivering platform enhancements.
  • Operations Team Aspect 2: Reporting structures might place the Service Designer under a Head of Product Design, Director of UX, or a similar leadership role responsible for the user experience and design strategy of the Mendix platform.
  • Operations Team Aspect 3: Cross-functional collaboration is a key element of this role, requiring close interaction with product marketing, sales enablement, customer success, and engineering teams to ensure a holistic understanding and implementation of service experiences.

Methodology:

  • Data Analysis and Insights: Emphasis on user and market research to gather qualitative and quantitative data, which will be synthesized to identify user needs, pain points, and opportunities for service improvement.
  • Workflow Planning and Optimization: Designing and refining service workflows to enhance efficiency, user satisfaction, and overall platform usability. This involves mapping current states, identifying bottlenecks, and proposing optimized future states.
  • Automation and Efficiency Practices: While a Service Designer, understanding how to leverage the Mendix platform's low-code capabilities for automation and process efficiency will be beneficial, particularly in how services are delivered and managed.

Company Website: https://www.mendix.com/

πŸ“ Enhancement Note: Mendix's position as a leading low-code platform means the company culture likely values innovation, rapid iteration, and a strong focus on empowering users. The Siemens acquisition suggests a blend of startup dynamism with corporate structure and resources. The Service Designer role is critical in ensuring that the platform's user experience is cohesive and valuable across its entire lifecycle.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level contributor (2-5 years of experience), responsible for executing and leading specific service design initiatives. It offers the opportunity to move into more senior or specialized design roles.

Reporting Structure: The Service Designer will likely report to a design lead or manager within the R&D or Product organization. This structure provides mentorship and guidance while allowing for significant autonomy in project execution and strategic input. Collaboration will extend across product management, engineering, and potentially marketing and sales teams.

Operations Impact: The Service Designer's impact is crucial for Mendix's platform success. By creating seamless, human-centered service experiences, they directly influence user adoption, satisfaction, and retention. This role contributes to the overall value proposition of the Mendix platform, impacting customer loyalty and Mendix's competitive positioning in the market. Effective service design can translate into higher customer lifetime value and reduced churn by ensuring users can easily find, adopt, and benefit from the platform's capabilities.

Growth Opportunities:

  • Operations Skill Advancement: Opportunities to deepen expertise in specific areas of service design, such as customer journey mapping, service blueprinting, user research methodologies, and strategic design thinking.
  • Leadership Development: Potential to lead larger, more complex service design projects, mentor junior designers, and influence the overall design strategy of the Mendix platform.
  • Cross-Functional Exposure: Gain broader understanding of product development lifecycles, business strategy, and market dynamics by working closely with various departments, potentially leading to roles in product management or strategic design.
  • Industry Recognition: Contributing to innovative service designs for a leading low-code platform can build a strong professional reputation and open doors to speaking engagements or contributions to industry publications.

πŸ“ Enhancement Note: The role offers a clear path for growth within a leading technology company, focusing on developing specialized service design skills and potentially moving into leadership or strategic roles within the product organization. The impact of this role is directly tied to the user experience and adoption of Mendix's core platform.

🌐 Work Environment

Office Type: The role is designated as "On-site" in Rotterdam, Netherlands. This suggests a modern office environment designed to foster collaboration, innovation, and productivity. Expect a typical tech office setup with open-plan workspaces, meeting rooms, breakout areas, and potentially quiet zones.

Office Location(s): The primary office is in Rotterdam. Mendix is a global company, but this specific position is tied to their Netherlands presence. The Rotterdam office location is likely chosen for its accessibility and vibrant business environment.

Workspace Context:

  • Collaborative Environment: The office is expected to facilitate close collaboration with design, product, and engineering teams, with ample meeting spaces and shared work areas.
  • Operations Tools & Technology: Access to modern design software, collaboration tools, high-speed internet, and potentially Mendix's own low-code platform for internal use or understanding.
  • Team Interaction: Opportunities for regular face-to-face interaction with colleagues, fostering a strong team dynamic and facilitating quick problem-solving and knowledge sharing.

Work Schedule: The standard work week is approximately 40 hours, with potential for some flexibility in daily start and end times, as is common in the tech industry. The on-site nature means active participation in office life and team activities is expected.

πŸ“ Enhancement Note: The "on-site" requirement emphasizes Mendix's value for in-person collaboration and team synergy, which is often beneficial for complex design processes that benefit from spontaneous ideation and direct feedback.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will likely conduct a brief call to assess your background, interest, and basic qualifications against the role requirements.
  • Portfolio Review & Design Discussion: Expect a session where you present your portfolio, discussing specific projects, your design process, problem-solving approaches, and the impact of your work. This is a critical stage for demonstrating your skills as a Systems Thinker and storyteller.
  • Skills-Based Interviews: Interviews focusing on your technical skills, understanding of service design methodologies, facilitation capabilities, and ability to collaborate within an agile, cross-functional team. Behavioral questions assessing your proactive nature, customer-centricity, and strategic mindset will also be prominent.
  • Cross-Functional Team Interaction: You may meet with potential colleagues from product management, engineering, or other design disciplines to assess team fit and collaborative potential.
  • Final Interview: A concluding interview, possibly with a senior leader, to discuss overall fit, career aspirations, and confirm alignment with Mendix's culture and strategic goals.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 of your strongest projects that best showcase your skills in systems thinking, end-to-end service design, research, and stakeholder collaboration. Tailor the selection to highlight experience relevant to a low-code platform context if possible.
  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges you overcame, and the measurable outcomes or impact. Emphasize the "why" behind your design decisions.
  • Showcase Deliverables: Include visual examples of customer journey maps, service blueprints, wireframes, prototypes, and research insights. Explain how these artifacts informed your design decisions.
  • Highlight Collaboration: Describe how you worked with cross-functional teams, facilitated workshops, and managed stakeholder feedback.
  • Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs, and how you would approach similar challenges at Mendix.

Challenge Preparation:

  • Design Exercise: You might be given a hypothetical design challenge related to the Mendix platform or its users. Prepare to outline your approach, research methods, potential service touchpoints, and key considerations.
  • Process Walkthrough: Be ready to articulate your typical service design process, from problem definition to solution implementation and iteration.
  • Stakeholder Management: Prepare examples of how you have managed competing stakeholder interests or communicated complex design concepts to non-design audiences.

πŸ“ Enhancement Note: The interview process will heavily weigh your portfolio and your ability to articulate your design thinking and collaborative approach. Demonstrating a clear understanding of how service design impacts business strategy and user adoption for a platform like Mendix will be key.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping Software: Proficiency in tools like Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD), Miro, Mural, or similar for creating journey maps, service blueprints, wireframes, mockups, and facilitating workshops.
  • User Research Tools: Familiarity with tools for user interviews, surveys, usability testing, and data analysis (e.g., UserTesting.com, SurveyMonkey, Qualtrics, Dovetail).
  • Collaboration Platforms: Experience with tools like Slack, Microsoft Teams, Confluence, Jira for team communication, project management, and documentation.

Analytics & Reporting:

  • Data Visualization Tools: While not a primary focus, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Mixpanel) to inform service design decisions would be beneficial.
  • CRM & Marketing Automation: Basic awareness of how CRM systems (like Salesforce) and marketing automation tools might interact with service experiences, particularly in customer onboarding or support journeys.

CRM & Automation:

  • Mendix Platform: A strong understanding of or ability to quickly learn the Mendix low-code platform is essential, as your role is to design services that leverage and enhance it. Familiarity with how low-code platforms enable rapid service development and deployment would be advantageous.
  • Integration Tools: Awareness of how different systems integrate to form a cohesive service experience.

πŸ“ Enhancement Note: While specific tool requirements aren't detailed, a strong foundation in modern design and collaboration tools is expected. Crucially, a willingness and ability to quickly master the Mendix low-code platform itself will be a significant advantage, as the role involves designing services integrated with it.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Innovation & Agility: Mendix fosters a culture of continuous innovation and rapid iteration, encouraging designers to explore new approaches and adapt quickly to market changes and user feedback.
  • Collaboration & Transparency: The company values open communication and cross-functional teamwork. Designers are expected to collaborate closely with product, engineering, and business stakeholders, sharing insights and working together towards common goals.
  • Customer-Centricity: A deep commitment to understanding and serving the needs of Mendix users (both business users and developers) is paramount. Designers are advocates for the user experience.
  • Empowerment & Ownership: Employees are encouraged to take ownership of their work, drive initiatives, and contribute actively to the company's success. This aligns with the proactive and independent nature expected of the Service Designer.
  • Diversity & Inclusion: Mendix actively promotes a diverse, open, and safe working environment, valuing individuality and diverse perspectives, which is crucial for rich service design outcomes.

Collaboration Style:

  • Cross-Functional Integration: The Service Designer will be expected to integrate seamlessly with product management, engineering, marketing, and other design disciplines, ensuring a unified approach to product and service development.
  • Process Review & Feedback: An environment where design processes are regularly reviewed and iterated upon, with a culture of constructive feedback exchange to drive continuous improvement.
  • Knowledge Sharing: Encouraging the open sharing of expertise, best practices, and learnings across teams to build collective knowledge and elevate the design practice within the organization.

πŸ“ Enhancement Note: Mendix's culture appears to be a blend of tech-forward innovation and collaborative teamwork, with a strong emphasis on user value and employee empowerment. The Service Designer will thrive in an environment that encourages proactive contribution and open communication.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for a Complex Ecosystem: Mendix is a platform with many facets; designing holistic service experiences that cater to diverse user roles (business users, developers) and integrate seamlessly across the platform presents a significant challenge.
  • Balancing User Needs with Business Objectives: Effectively translating complex user needs and business goals into cohesive, implementable service designs requires strong strategic thinking and negotiation skills.
  • Driving Adoption of Service Design Principles: Ensuring that service design thinking is understood and integrated across various departments, especially those less familiar with design methodologies, will require strong communication and influence.
  • Keeping Pace with Technology Evolution: The low-code landscape and enterprise software are constantly evolving. Staying current with technological advancements and user expectations to ensure service designs remain relevant and innovative will be an ongoing challenge.

Learning & Development Opportunities:

  • Service Design Specialization: Deepen expertise in advanced service design techniques, user research methodologies, and strategic foresight specific to the software/platform industry.
  • Industry Conferences & Certifications: Potential to attend leading design and technology conferences (e.g., Interaction, Service Design Global Conference) and pursue relevant certifications to stay at the forefront of the field.
  • Mentorship & Leadership: Opportunities to learn from experienced design leaders within Mendix and Siemens, and potentially mentor future junior designers as the team grows.
  • Platform Expertise: Gain in-depth knowledge of the Mendix low-code platform, understanding its capabilities and how to best leverage it for innovative service delivery.

πŸ“ Enhancement Note: The primary challenges revolve around the complexity of the Mendix platform ecosystem and the strategic integration of service design principles. The growth opportunities are robust, offering deep specialization, leadership potential, and valuable platform expertise.

πŸ’‘ Interview Preparation

Strategy Questions:

  • Operations Question 1 (Service Strategy): "How would you approach designing a new end-to-end service experience for onboarding new users onto the Mendix platform, considering both business users and developers? What key touchpoints would you focus on, and how would you measure success?"
    • Preparation Advice: Outline a structured approach using research, journey mapping, and blueprinting. Identify potential pain points in the current onboarding and propose innovative solutions that leverage Mendix's low-code capabilities. Define clear KPIs like time-to-first-app, user satisfaction scores, and feature adoption rates.
  • Operations Question 2 (Collaboration & Stakeholder Management): "Describe a time you had to work with engineering and product management teams with differing priorities. How did you facilitate alignment and ensure your service design recommendations were understood and implemented?"
    • Preparation Advice: Use the STAR method (Situation, Task, Action, Result). Focus on your facilitation skills, communication strategies for technical and non-technical audiences, and how you built consensus. Highlight your ability to compromise while advocating for user-centric solutions.
  • Operations Question 3 (Problem-Solving & Efficiency): "Imagine a scenario where a key service touchpoint for Mendix users is causing significant friction. How would you diagnose the root cause, and what steps would you take to design a more efficient and user-friendly alternative?"
    • Preparation Advice: Detail your analytical process – how you'd gather data, conduct user research, identify bottlenecks, and ideate solutions. Emphasize iterative design and testing. Showcase your ability to drive efficiency through design.

Company & Culture Questions:

  • Operations Question 4 (Company Operations Culture): "What attracts you to Mendix, and how do you see your skills in systems thinking and strategic design contributing to our mission of empowering enterprises with low-code?"
    • Preparation Advice: Research Mendix's mission, values, and recent developments. Connect your experience and design philosophy to their focus on innovation, speed, and user empowerment. Discuss how you embody their values of collaboration and customer-centricity.
  • Operations Question 5 (Team Dynamics): "How do you prefer to collaborate within a design and R&D team? What is your approach to giving and receiving feedback on design work?"
    • Preparation Advice: Emphasize your collaborative style, your comfort with agile methodologies, and your appreciation for constructive criticism. Mention your proactive approach to sharing insights and supporting team members.
  • Operations Question 6 (Impact Measurement): "How do you measure the success and impact of your service design work beyond qualitative feedback? What metrics are important to you in evaluating service experiences?"
    • Preparation Advice: Discuss your understanding of relevant KPIs for service design, such as task completion rates, user satisfaction (CSAT/NPS), adoption metrics, efficiency gains, and retention rates. Be ready to discuss how you've tracked and reported on these metrics previously.

Portfolio Presentation Strategy:

  • Process-Driven Narrative: Structure your portfolio presentation around the design process. For each project, clearly articulate the initial problem, your research findings, the ideation phase, the design solutions, and the final impact.
  • Visual Clarity and Storytelling: Use visuals effectively to support your narrative. Ensure customer journey maps and service blueprints are clear, concise, and easy to understand. Tell a compelling story about each project's journey and your role in it.
  • Focus on Impact and Metrics: Quantify the impact of your work whenever possible. Highlight how your designs solved problems, improved user experience, or contributed to business goals. Be prepared to discuss the metrics you used and the results achieved.
  • Interactive Elements: If possible, be ready to walk through interactive prototypes or demonstrate specific aspects of your design process or deliverables. Engage your interviewers by asking clarifying questions and inviting discussion.

πŸ“ Enhancement Note: Preparation should focus on demonstrating a deep understanding of service design methodologies, strong analytical and communication skills, and a clear ability to connect design work to business outcomes within a platform context like Mendix. Your portfolio is your primary tool for showcasing these capabilities.


πŸ“Œ Application Steps

To apply for this Service Designer position:

  • Submit your application through the provided link on the Mendix jobs portal.
  • Portfolio Customization: Tailor your resume and portfolio to highlight specific experiences relevant to platform design, user onboarding, and cross-functional collaboration in agile environments. Select projects that best showcase your systems thinking and end-to-end service design capabilities.
  • Resume Optimization: Ensure your resume clearly outlines your years of experience, educational background, and key skills, using keywords from the job description such as "Service Design," "Systems Thinker," "Customer Journeys," "Service Blueprints," and "Agile." Quantify achievements wherever possible.
  • Interview Preparation: Practice articulating your design process, discussing your portfolio projects in detail, and preparing answers to common behavioral and situational questions focused on collaboration, problem-solving, and strategic thinking. Be ready to discuss your understanding of the Mendix platform.
  • Company Research: Thoroughly research Mendix, its low-code platform, its customer stories, and its company culture. Understand their market position and the value they bring to their users to better articulate your interest and fit during interviews.

⚠️ Important Notice: This enhanced job description provides a comprehensive overview based on the provided information and industry standards. Specific details regarding compensation, benefits, and exact interview stages should be confirmed directly with Mendix during the application process.

Application Requirements

Candidates should have a Bachelor’s or Master’s degree in a relevant field and previous experience in Service Design or related roles. Proven success in collaborating with product and technology teams in agile environments is essential.