Seniot Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Wolters Kluwer
Location: ITA - Milan, Via Bisceglie, Italy
Job Type: Full-time
Category: Product Design / User Experience (UX)
Date Posted: January 27, 2026
Experience Level: 5-10 Years
Remote Status: Hybrid (2 days remote, 3 days in-office)

🚀 Role Summary

• Drive the end-to-end design process for complex user flows and high-fidelity prototypes, embodying a senior-level contribution to product development.
• Lead comprehensive user research initiatives and usability testing, translating insights into actionable design improvements and strategic recommendations.
• Champion the development and maintenance of robust design systems, ensuring consistency and scalability across Wolters Kluwer's product portfolio.
• Foster a collaborative environment, mentoring junior designers and effectively partnering with product managers, developers, and other key stakeholders to achieve aligned business and user objectives.
• This role requires a deep understanding of user-centered design principles, advanced proficiency in design tools, and a proven ability to influence product strategy through data-driven design decisions.

📝 Enhancement Note: The original title "Seniot Product Designer" appears to be a typo and has been corrected to "Senior Product Designer" based on the description and common industry titles. The role is categorized under Product Design/UX due to the explicit mention of CX/UX design responsibilities, user flows, wireframing, prototyping, and user research. The remote status has been inferred as Hybrid based on the mention of working remotely up to 3 days per week and the requirement for in-person interviews.

📈 Primary Responsibilities

• Lead the conceptualization and execution of user flows, wireframes, and high-fidelity interactive prototypes for intricate product features and enhancements.
• Plan, execute, and analyze comprehensive user research studies, including qualitative and quantitative methods, to gather deep user insights.
• Synthesize complex research findings into clear, actionable design recommendations that directly inform product strategy and feature development.
• Develop, evolve, and meticulously maintain design systems, ensuring adherence to brand guidelines and consistency across all digital touchpoints.
• Actively mentor and provide constructive feedback to junior UX/UI designers, fostering their professional growth and elevating the team's overall design quality.
• Collaborate closely with cross-functional teams, including Product Management, Engineering, Marketing, and Legal, to ensure design solutions are technically feasible, strategically aligned, and meet business objectives.
• Drive an iterative design process, leveraging user feedback, usability testing results, and A/B testing outcomes to continuously refine and optimize user experiences.
• Stay abreast of emerging UX/UI design trends, best practices, and cutting-edge technologies, advocating for their adoption where appropriate to enhance product innovation.
• Articulate and defend design decisions to diverse stakeholder groups, grounding recommendations in user research data, usability principles, and established design best practices.
• Ensure all design outputs and user interfaces meet stringent accessibility standards (e.g., WCAG) and guidelines, promoting inclusive design.

📝 Enhancement Note: The primary responsibilities have been expanded to reflect the senior-level expectations of leading complex projects, mentoring, strategic collaboration, and driving iterative design processes, all within the context of user-centered design and product development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Psychology, or a related field is typically expected for senior design roles. Equivalent practical experience will also be considered.
Experience: A minimum of 5-10 years of progressive experience in UX/UI design, with a significant portion focused on complex digital products and user-centered design methodologies. Proven experience leading design initiatives and mentoring junior team members is essential.

Required Skills:

• Wireframing & User Flows: Advanced proficiency in creating detailed, user-centric wireframes, user journey maps, and complex user flows using industry-standard tools.
• User Research: Demonstrated expertise in planning, conducting, and analyzing various user research methodologies (e.g., interviews, surveys, contextual inquiries, persona development).
• Prototyping: Strong ability to develop high-fidelity, interactive prototypes that effectively communicate design intent and facilitate user testing.
• Usability Testing: Expertise in designing and facilitating usability testing sessions, analyzing results, and translating findings into actionable design improvements.
• Design Systems: Advanced knowledge and practical experience in developing, implementing, and maintaining comprehensive design systems for consistency and scalability.
• Collaboration & Communication: Exceptional verbal and written communication skills, with a proven ability to collaborate effectively with cross-functional teams and present design rationale persuasively.
• Presentation Skills: Advanced ability to present complex design concepts, user research findings, and design rationale clearly and confidently to diverse audiences, including senior leadership.
• Accessibility: Competence in designing user experiences that adhere to established accessibility standards (e.g., WCAG 2.1 AA) and best practices.

Preferred Skills:

• Experience with data analysis tools to inform design decisions.
• Familiarity with Agile/Scrum development methodologies.
• Knowledge of visual design principles and graphic design software.
• Experience working within a large, global enterprise organization.
• Understanding of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

📝 Enhancement Note: The "Skills" section has been categorized into "Required" and "Preferred" to provide clearer expectations. The required skills have been elaborated from the provided AI keywords, emphasizing the seniority and depth of expertise expected for a Senior Product Designer role. Specific examples of research methodologies and accessibility standards have been included for greater clarity.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of UX/UI design projects, with a strong emphasis on complex user flows, problem-solving, and demonstrable impact.
• Detailed case studies that articulate the design process, including user research, ideation, wireframing, prototyping, usability testing, and final design solutions.
• Evidence of experience in developing or contributing to design systems, highlighting consistency, scalability, and efficiency gains.
• Demonstration of advanced prototyping skills and the ability to create high-fidelity, interactive user experiences.
• Examples of user research methodologies employed, with clear articulation of how insights were synthesized and applied to drive design decisions.

Process Documentation:

• Detailed documentation of your design process, illustrating how you approach problem-solving from discovery to delivery.
• Examples of how you have documented user flows, wireframes, and design specifications for handoff to development teams.
• Evidence of implementing and refining design systems, including version control, documentation, and governance.

📝 Enhancement Note: This section has been tailored to a senior design role, emphasizing the need for a comprehensive portfolio that not only showcases final designs but also the strategic thinking, research methodologies, and iterative processes behind them. The emphasis on design systems and detailed case studies is crucial for a senior position.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 5-10 years of experience in Milan, Italy, the estimated annual salary range is between €55,000 and €75,000 gross. This range can vary based on the candidate's specific experience, skills, and the final assessment during the interview process.
Benefits:

• Remote Work & Flexibility: Opportunity to work remotely up to 3 days per week, with flexible working hours to support work-life balance.
• Work Abroad Flexibility: Ability to work from anywhere within the EU for up to 20 days per year, offering significant international flexibility.
• Health & Wellness: Access to regular health and wellness offerings designed to support employee well-being.
• Professional Development: Comprehensive support for continuous learning, including e-learning via LinkedIn, online language training with goFluent, and other dedicated training and development programs.
• Meal Vouchers: Daily meal vouchers valued at €8 to assist with daily food expenses.

Working Hours: The standard working hours are approximately 40 hours per week, with the flexibility to adjust start and end times to accommodate personal needs and optimize productivity.

📝 Enhancement Note: The salary range has been estimated based on industry benchmarks for senior UX/Product Designers in Milan, Italy, considering the provided experience level. The benefits listed are directly from the job description and have been presented clearly. The working hours have been inferred as 40 hours per week, which is standard for full-time roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Wolters Kluwer operates in the Health, Tax & Accounting, and Governance, Risk & Compliance sectors, providing essential software, information, and workflow solutions. This industry context means the company values accuracy, reliability, and efficiency in its product offerings.
Company Size: Wolters Kluwer is a large, global organization with a significant employee base (likely exceeding 19,000 employees based on general knowledge of the company). This size suggests a structured environment with established processes, but also opportunities for impact within specialized teams.
Founded: Wolters Kluwer was founded in 1836, indicating a long history and deep expertise in its core markets. This longevity suggests a stable company with a commitment to long-term growth and innovation.

Team Structure:

• The design team is likely part of a larger product development or digital transformation division, comprising various specialized roles like UX researchers, UI designers, and product managers.
• The Senior Product Designer will report to a Design Lead or Head of Product/Design, with a dotted line to specific product teams they support.
• Cross-functional collaboration is a cornerstone, with designers working closely with product managers to define roadmaps, engineers to implement designs, and marketing for go-to-market strategies.

Methodology:

• Wolters Kluwer likely employs a hybrid approach to product development, incorporating agile methodologies for iterative delivery while maintaining a strong focus on user research and strategic planning for long-term product vision.
• Data analysis and user feedback are critical components, driving iterative improvements and ensuring products meet evolving market and user needs.
• Emphasis is placed on creating robust, scalable, and compliant solutions that serve professional markets effectively.

Company Website: https://www.wolterskluwer.com/

📝 Enhancement Note: The company context has been enriched by inferring details about Wolters Kluwer's industry, size, and history, and how these factors influence its culture and team structure from an operations and design perspective. The methodology section focuses on likely product development approaches for a company of this nature.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a mid-to-senior level career stage. It requires not only strong individual design contributions but also the ability to lead projects, mentor others, and influence product strategy. This level is crucial for bridging the gap between junior designers and design leadership.
Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Director of Product, or a similar leadership role. They will work within a product team structure, collaborating daily with Product Managers, Engineers, and potentially other UX/UI specialists.
Operations Impact: The Senior Product Designer's impact is significant, directly influencing user adoption, customer satisfaction, product efficiency, and ultimately, the success of Wolters Kluwer's software solutions. By creating intuitive and effective user experiences, they contribute to increased customer retention, reduced support costs, and stronger market positioning.

Growth Opportunities:

• Design Leadership: Potential to advance into Lead Designer, Design Manager, or Head of UX roles, managing teams and setting design strategy.
• Specialization: Opportunity to specialize in specific areas such as UX research, interaction design, design systems, or product strategy.
• Cross-Functional Mobility: Potential to move into Product Management roles by leveraging deep product understanding and user advocacy.
• Continuous Learning: Access to extensive learning resources (LinkedIn Learning, goFluent) and opportunities for training and development to stay at the forefront of design and technology.

📝 Enhancement Note: The career and growth analysis focuses on the trajectory for a Senior Product Designer within a large organization like Wolters Kluwer, highlighting both design-specific advancement and broader opportunities. The "Operations Impact" section reinterprets "operations" in this context to mean the impact on the operational success of the product and business.

🌐 Work Environment

Office Type: The role is based in Milan, Italy, at a Wolters Kluwer office location. The description mentions "home office" flexibility, indicating a modern workspace that balances remote work with in-office collaboration.
Office Location(s): The primary office location is ITA - Milan, Via Bisceglie. The company may have other locations within Italy or globally, but this is the specified base.

Workspace Context:

• The workspace is designed to foster collaboration, with in-office days likely dedicated to team meetings, workshops, brainstorming sessions, and in-person stakeholder interactions.
• Employees will have access to necessary design tools and technology within the office environment, complementing their home office setup.
• Opportunities for direct interaction with design peers, product managers, and engineers will be frequent, promoting a dynamic and integrated work culture.

Work Schedule: The work schedule offers flexibility, allowing employees to manage their working hours within the approximately 40-hour work week. This flexibility is crucial for accommodating deep work sessions and aligning with team members across different time zones or working arrangements.

📝 Enhancement Note: The work environment description is tailored to a hybrid model, emphasizing the benefits and purpose of both remote and in-office work days for a senior designer role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and experience.
• Portfolio Presentation & Discussion: A key stage where you will present your portfolio, discuss your design process, and highlight specific case studies. Expect questions about your decision-making, problem-solving, and ability to articulate your rationale.
• Skills Assessment/Practical Exercise: This may involve a design challenge or a take-home exercise to evaluate your practical design skills, problem-solving approach, and ability to deliver within constraints.
• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess your collaboration style, technical understanding, and cultural fit.
• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.
• Onsite Requirement: Be prepared for potential onsite interviews at the Milan office as part of the process.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest, most relevant projects that demonstrate the breadth of your skills (user research, wireframing, prototyping, design systems, impact).
• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable outcomes or impact.
• Highlight Seniority: Emphasize leadership, mentorship, strategic thinking, and your ability to influence product direction.
• Showcase Process: Detail your research methodologies, iterative steps, and how you incorporated feedback.
• Design System Experience: If applicable, clearly showcase your contributions to design systems.
• Prepare for AI Policy: Be aware of and strictly adhere to the company's policy against AI assistance during interviews. Present your own work and thoughts authentically.

Challenge Preparation:

• Understand the Prompt: Thoroughly read and understand any design challenge or take-home assignment.
• Define Scope: Clarify assumptions and define the scope of your solution.
• Document Your Process: Even for a take-home, document your thought process, research, and design decisions.
• Practice Presentation: Rehearse presenting your solutions clearly and concisely, anticipating questions.

📝 Enhancement Note: The interview process and portfolio review tips have been significantly expanded to provide actionable advice tailored to a senior design role and Wolters Kluwer's specific AI policy. The emphasis is on demonstrating strategic thinking, leadership, and authentic problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (proficiency in at least one leading tool is expected).
• User Research & Testing: UserTesting.com, Lookback, Maze, Hotjar, SurveyMonkey, Google Forms.
• Design Systems: Figma, Sketch, Storybook, Zeroheight.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Google Analytics, Adobe Analytics, Mixpanel, Amplitude (understanding how to interpret data to inform design is key).

CRM & Automation:

• While not directly a designer's tool, understanding how CRM systems (e.g., Salesforce) and automation platforms impact user journeys can be beneficial.

📝 Enhancement Note: The tools and technology stack have been populated with industry-standard software commonly used by Senior Product Designers, covering design, research, collaboration, and analytics.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and serving user needs at the core of all design decisions.
• Collaboration & Teamwork: Valuing strong partnerships with product management, engineering, and other departments to achieve shared goals.
• Quality & Accuracy: A dedication to delivering high-quality, reliable, and accurate solutions, reflecting the professional nature of Wolters Kluwer's clients.
• Innovation & Continuous Improvement: Encouraging a forward-thinking mindset, embracing new technologies and methodologies to enhance products and processes.
• Integrity & Compliance: Ensuring all designs adhere to ethical standards, legal requirements, and industry regulations.

Collaboration Style:

• The team likely fosters an open and communicative environment where feedback is encouraged and constructive criticism is valued for continuous improvement.
• Cross-functional collaboration is essential, with a focus on clear communication, shared understanding of objectives, and mutual respect for different expertise.
• A culture of knowledge sharing, where designers, researchers, and product managers regularly exchange insights and best practices, is probable.

📝 Enhancement Note: The "Operations Values" and "Collaboration Style" sections have been inferred based on the nature of Wolters Kluwer's business (professional services, software solutions) and typical expectations for a senior design role in a global company.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Navigating complex requirements where user desires may conflict with business goals, proprietary technology, or regulatory constraints.
• Designing for Complex Domains: Working within specialized industries (health, legal, finance) that require deep domain knowledge and understanding of intricate workflows.
• Maintaining Consistency Across a Large Product Suite: Ensuring a cohesive user experience across numerous products and platforms, often with legacy systems.
• Influencing Stakeholders: Effectively communicating design rationale and advocating for user-centered solutions to stakeholders with varying priorities and technical understanding.
• Adapting to Evolving Technologies: Staying current with rapid advancements in design tools, user behaviors, and technological capabilities.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to deepen expertise in areas like interaction design, advanced prototyping, UX research methodologies, and accessibility.
• Industry-Specific Knowledge: Gaining in-depth understanding of the Health, Tax & Accounting, or GRC sectors.
• Leadership Skills: Development in mentoring, team management, and strategic design planning.
• Access to Resources: Leveraging company-provided e-learning, language training, and potentially attending industry conferences or workshops.

📝 Enhancement Note: The challenges and growth opportunities are framed from the perspective of a Senior Product Designer operating within a large, established company in specialized B2B sectors.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a complex product you designed from concept to launch. What was your process, what challenges did you face, and what was the impact?" (Focus on research, iteration, and measurable outcomes).
• "How do you approach designing for users with varying levels of technical proficiency or accessibility needs?" (Highlight your user-centricity and knowledge of standards).
• "Describe a time you had to advocate for a user-centered design decision that was met with resistance. How did you handle it, and what was the result?" (Showcase your communication, persuasion, and problem-solving skills).
• "How do you contribute to or build a design system? What are the key components and benefits?" (Demonstrate your understanding of scalability and consistency).

Company & Culture Questions:

• "What interests you about Wolters Kluwer and our specific industry sectors?" (Research their mission, products, and recent news).
• "How do you see your design philosophy aligning with our company values?" (Connect your approach to user-centricity, quality, and collaboration).
• "Describe your ideal cross-functional team dynamic." (Emphasize collaboration, communication, and shared ownership).

Portfolio Presentation Strategy:

• Structure is Key: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.
• Quantify Impact: Wherever possible, use metrics (e.g., increased conversion rates, reduced error rates, improved task completion times) to demonstrate the value of your design work.
• Be Authentic: Present your genuine thought process and learnings, especially from challenges. Avoid generic answers.
• Prepare for the "Why": Be ready to explain the rationale behind every design decision, linking it back to user needs and business goals.
• Address AI Policy: Explicitly state your adherence to their AI policy and present your work as your own original contribution.

📝 Enhancement Note: Interview preparation advice is specific to a senior design role, focusing on strategic thinking, problem-solving, and the ability to articulate complex processes and impact. It also directly addresses the company's explicit policy regarding AI use.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Workday link.
• Portfolio Customization: Ensure your portfolio is up-to-date and highlights 3-5 of your most impactful projects, focusing on complex user flows, research-driven decisions, and demonstrated results. Tailor your case studies to showcase experience relevant to Wolters Kluwer's industries if possible.
• Resume Optimization: Update your resume to clearly articulate your 5-10 years of experience, emphasizing leadership, mentorship, and your proficiency in core UX/UI skills and design systems. Use keywords from the job description and industry best practices.
• Interview Preparation: Thoroughly review the interview preparation tips provided above. Practice presenting your portfolio and articulating your design process and strategic thinking. Be ready to discuss your experience with user research, prototyping, and design systems.
• Company Research: Invest time in understanding Wolters Kluwer's business, its products, target markets, and company culture. Familiarize yourself with their mission and values to articulate your interest and cultural fit effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.