Senior/Staff Product Designer, UX - (Quick Commerce)

📍 Job Overview

Job Title: Senior/Staff Product Designer, UX - (Quick Commerce) Company: Delivery Hero (Glovo) Location: Barcelona, Catalonia, Spain Job Type: Full-time Category: Product Design / User Experience Date Posted: 2025-11-12 Experience Level: Senior / Staff (5-10 years) Remote Status: Hybrid (3 days in office expected)

🚀 Role Summary

• This role is for a Senior/Staff Product Designer focused on User Experience (UX) within the Quick Commerce Global Services team, supporting the Delivery Hero Group's expansive ecosystem.
• The position involves leading design strategy, driving the end-to-end product design process, and creating scalable, user-centric mobile solutions for partners worldwide.
• The designer will be instrumental in transforming complex user and business needs into clear, effective design solutions, primarily for Android mobile platforms.
• This role emphasizes collaboration with cross-functional teams, senior stakeholders, and a commitment to promoting design best practices and fostering innovation within a global organization.

📝 Enhancement Note: While the title is "Product Designer, UX," the responsibilities and required experience level (Senior/Staff) suggest a significant strategic and leadership component, aligning with a Senior or Staff level designer who not only executes but also influences product direction and team practices. The focus on "Quick Commerce" and "Global Services" indicates a B2B2C or B2B focus, supporting partners who operate the quick commerce services.

📈 Primary Responsibilities

• Lead the design strategy for mid-sized partners' mobile solutions, ensuring alignment with overarching product strategy and the vision for empowering Quick Commerce partners globally.
• Drive the complete product design lifecycle, from initial discovery, user research, and ideation through to high-fidelity design creation and implementation support.
• Translate complex partner needs and business objectives into intuitive, user-centric design solutions that demonstrably improve partner operations and business outcomes.
• Deliver production-ready, high-quality Android mobile user experiences, meticulously crafted using Figma and its version control capabilities.
• Champion the user's perspective throughout all product discussions, ensuring their needs and pain points are central to design decisions.
• Actively promote design solutions, established best practices, and a culture of innovation within the immediate team and across the wider organization.
• Conduct and lead research initiatives, facilitating design discussions, and advocating for design proposals with clear, compelling narratives supported by data-driven insights.
• Collaborate closely with product managers, developers, senior stakeholders, and peers to align on project goals, ensure design integrity, and deliver high-quality, impactful outcomes.
• Mentor and guide junior designers, contributing to their professional development and fostering a collaborative, high-performing design team environment.

📝 Enhancement Note: The responsibilities clearly outline a senior-level role requiring strategic thinking, leadership, and end-to-end ownership of the design process. The emphasis on "scalable solutions" and "partners worldwide" points to a need for design thinking that considers global applicability and operational efficiency for businesses.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design, Human-Computer Interaction (HCI), or a related field is often implied for senior roles. Demonstrated practical experience and a robust portfolio will be paramount.

Experience: Minimum of 5-7 years of professional experience as a Product Designer, with a significant focus on B2C products and Android mobile design. Experience in Quick Commerce, e-commerce, or similar fast-paced digital platforms is highly advantageous.

Required Skills:

• Extensive experience in Product Design and User Experience (UX) with a strong, demonstrable portfolio showcasing a user-centric approach and problem-solving capabilities.
• Proficiency in Figma, including its distributed version control tools, for creating high-fidelity designs and prototypes.
• Proven ability to manage multiple workstreams and initiatives concurrently in a fast-paced, dynamic environment, leveraging operational expertise in prioritization and time management.
• Advanced experience in leading user research initiatives, synthesizing findings, and facilitating productive design discussions.
• Exceptional ability to advocate for design proposals, presenting clear narratives backed by data-driven insights to diverse audiences, including senior stakeholders.
• Excellent written and verbal communication skills in English, essential for global collaboration.
• Demonstrated success in collaborating effectively with cross-functional teams (Product Managers, Developers, Researchers, etc.) to achieve shared goals and deliver high-quality products.
• Experience in a leadership or mentorship capacity, guiding and developing other designers.
• Deep understanding of B2C product design principles and best practices, with a specialization in Android mobile user interface (UI) and user experience (UX) design.

Preferred Skills:

• Spanish speaking proficiency is a significant plus, facilitating communication within the Barcelona-based team and with regional stakeholders.
• Experience within the Quick Commerce or on-demand delivery industry.
• Familiarity with Delivery Hero Group's broader ecosystem and operational challenges.
• Experience with user journey mapping, service design, and complex system design.
• Knowledge of design systems and their application in scalable product development.

📝 Enhancement Note: The requirement for 5-7 years of experience, coupled with "Senior/Staff" in the title, indicates a need for seasoned professionals. The emphasis on Figma and Android design is specific, and the ability to manage complex, fast-paced environments with operational expertise highlights the strategic nature of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 years of product design work, with a strong emphasis on B2C products and Android mobile applications.
• Detailed case studies that clearly articulate the problem, your role, the design process followed, the solutions implemented, and the measurable business outcomes (e.g., conversion rates, user satisfaction, operational efficiency gains for partners).
• Examples demonstrating your user-centric approach, including research methodologies, user testing results, and how user feedback influenced design iterations.
• Evidence of your ability to translate complex business requirements and user needs into elegant, scalable design solutions.
• Work samples that highlight your proficiency with Figma and its collaborative features, including prototypes and high-fidelity designs.

Process Documentation:

• Case studies should detail your involvement in the full product development cycle, from discovery and research to design and implementation support.
• Demonstrate your approach to user research, usability testing, and how these activities informed your design decisions and led to process improvements for users or partners.
• Examples of how you have promoted design best practices and fostered creativity or challenged established thinking within teams or projects.
• Showcase your ability to collaborate with cross-functional teams, illustrating how you have aligned on goals and delivered high-quality outcomes through effective teamwork.

📝 Enhancement Note: For a Senior/Staff Product Designer role, the portfolio is critical. It needs to demonstrate not just design execution but strategic thinking, leadership, process ownership, and tangible impact on business metrics and user experience, particularly for B2C and partner-facing applications.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior/Staff Product Designers in Barcelona, Spain, with 5-10 years of experience, the estimated salary range is approximately €55,000 - €75,000 per year. This estimate considers the cost of living in Barcelona, the seniority of the role, and the typical compensation for tech roles within multinational companies like Delivery Hero.

Benefits:

• Monthly Glovo credits to satisfy cravings.
• Discounted gym memberships for an active lifestyle.
• Generous time off policies, including extra days off.
• Flexibility to work from home two days a week.
• Opportunity to work from anywhere for up to three weeks per year.
• Enhanced parental leave provisions.
• On-site nursery facilities.
• Online therapy and comprehensive wellbeing benefits to support mental health.
• Opportunities for professional development within a global organization.

Working Hours: The standard working hours are typically 40 hours per week. Delivery Hero/Glovo offers a hybrid work model, expecting approximately 3 days per week in the Barcelona office, allowing for flexibility.

📝 Enhancement Note: The salary range is an estimate based on general market data for Barcelona. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. The benefits package is comprehensive and highlights a strong focus on employee well-being and work-life balance, which are attractive to experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, E-commerce, Logistics, Food Delivery, Quick Commerce. Delivery Hero operates as one of the world's leading local delivery platforms, with Glovo being its fastest-growing multi-category app in Spain. This industry is characterized by rapid innovation, intense competition, and a strong focus on user experience and operational efficiency.

Company Size: Delivery Hero is a large, multinational corporation, employing thousands of people globally. Glovo, as a significant part of Delivery Hero, also operates on a large scale. This size offers stability, resources, and opportunities for global impact, but also requires navigating larger organizational structures.

Founded: Delivery Hero was founded in 2011. Glovo was founded in 2015. This relatively young history in the tech industry means a culture that is often dynamic, agile, and focused on growth and disruption.

Team Structure:

• The role is within the Quick Commerce Global Services team, based centrally in Barcelona. This suggests a team focused on creating standardized, scalable solutions that can be deployed across various Delivery Hero brands and markets.
• The team likely comprises product managers, designers, engineers, data analysts, and operations specialists working collaboratively.
• The designer will report to a design lead or product lead within this global services unit, working closely with product managers and engineering teams responsible for the partner-facing applications.

Methodology:

• Data-driven decision-making is a core tenet in the tech and delivery industry; expect a heavy reliance on analytics, A/B testing, and user feedback to inform product and design choices.
• Agile methodologies are standard for product development, implying iterative design cycles, close collaboration with engineering, and a focus on delivering value incrementally.
• Emphasis on user-centricity, ensuring that partner needs and operational efficiency are paramount in the design of solutions.

Company Website: https://www.deliveryhero.com/, https://glovoapp.com/

📝 Enhancement Note: Understanding Delivery Hero's mission and Glovo's specific role within it is crucial. The "Global Services" aspect means this role is about building foundational, scalable solutions rather than market-specific features, requiring a broad perspective and attention to global operational nuances.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior or Staff level within Product Design. This implies a significant degree of autonomy, strategic influence, and responsibility. A Senior Designer is expected to lead complex projects, mentor junior team members, and contribute to design strategy. A Staff Designer often tackles the most ambiguous problems, drives cross-team initiatives, and has a broader impact on the organization's design practice.

Reporting Structure: The designer will likely report to a Design Lead, Head of Product Design, or a senior Product Manager within the Quick Commerce Global Services team. They will collaborate daily with Product Managers, Engineers, and potentially other UX Researchers or Designers.

Operations Impact: The designer's work will directly impact the operational efficiency and success of thousands of Quick Commerce partners globally. By creating seamless, user-friendly mobile solutions, they will enable partners to manage orders, inventory, and business growth more effectively, contributing directly to Delivery Hero's overall market position and revenue. This role bridges user experience with tangible business outcomes.

Growth Opportunities:

• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and potentially step into a lead or manager role as the team grows.
• Skill Specialization: Deepen expertise in Android mobile design, Quick Commerce operations, and designing for complex, global ecosystems.
• Cross-Functional Exposure: Gain extensive experience working with diverse teams across product management, engineering, data science, and business operations in a multinational context.
• Strategic Influence: Contribute to the strategic direction of product design for a critical segment of Delivery Hero's business, influencing product roadmaps and design principles.
• Industry Trends: Stay at the forefront of UX/UI trends, mobile design patterns, and the evolving landscape of quick commerce and on-demand delivery services.

📝 Enhancement Note: The Senior/Staff designation is key. Candidates should expect to be evaluated on their ability to not only design but also to lead, strategize, and mentor, making this a significant step in a design career path.

🌐 Work Environment

Office Type: Delivery Hero/Glovo operates with a hybrid work model. The Barcelona office is likely a modern, collaborative workspace designed to facilitate teamwork and innovation.

Office Location(s): The role is based in Barcelona, Spain. Specific office details would be provided upon inquiry or during the interview process, but it's expected to be a central, accessible location within the city.

Workspace Context:

• Collaborative Environment: The hybrid model encourages in-office days for team meetings, workshops, brainstorming sessions, and fostering team cohesion. Expect a dynamic atmosphere where design and product discussions are frequent.
• Tools and Technology: Access to industry-standard design tools like Figma, along with other relevant software for project management, communication (e.g., Slack, Jira), and design collaboration.
• Team Interaction: Opportunities for regular interaction with a diverse, international team of designers, product managers, and engineers, fostering a rich learning and collaborative environment.

Work Schedule: The hybrid arrangement allows for flexibility, with a core expectation of working from the office for approximately 3 days per week. This structure aims to balance focused individual work with essential team collaboration.

📝 Enhancement Note: The hybrid model with a specific office-day requirement is important for candidates to consider, as it impacts daily work routines and requires a willingness to commute and engage in person.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Review of CV and portfolio, focusing on relevant experience, design quality, and impact.
2. Hiring Manager/Recruiter Call: Initial conversation to discuss background, motivations, and cultural fit.
3. Design Challenge/Portfolio Presentation: A practical exercise or a deep dive into the candidate's portfolio, assessing design thinking, process, problem-solving skills, and ability to articulate design decisions. This is often a live session where candidates present their work and answer questions.
4. Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess collaboration skills, technical understanding, and alignment with team dynamics.
5. Senior Stakeholder Interview: A final discussion with senior leadership to evaluate strategic thinking, leadership potential, and overall fit for the Senior/Staff role.

Portfolio Review Tips:

• Showcase Impact: For each case study, clearly articulate the problem, your specific role, the design process, the final solution, and quantifiable results (e.g., % increase in order fulfillment, % reduction in partner errors, improved CSAT scores).
• Highlight Process: Detail your methodology – how did you conduct research? What tools did you use? How did user feedback shape the design?
• Articulate Strategy: Demonstrate your strategic thinking. How did your design choices support business goals and user needs? Explain the "why" behind your decisions.
• Focus on Android: Ensure your portfolio includes strong examples of Android mobile design, showcasing an understanding of platform conventions and best practices.
• Figma Proficiency: Be prepared to discuss your workflow in Figma, including your use of its version control and collaboration features.
• Conciseness: While detail is important, ensure your presentation is clear, concise, and engaging. Focus on the most impactful projects.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly understand the business context, the target users (partners), and the objectives of the exercise.
• Problem Decomposition: Break down the challenge into smaller, manageable parts. Identify key user pain points and business drivers.
• Design Principles: Apply user-centric design principles and best practices for Android mobile interfaces.
• Communication: Be prepared to articulate your thought process, design rationale, and any assumptions you made clearly and concisely. Practice presenting your solution and addressing potential questions.
• Feasibility: Consider the technical feasibility and operational impact of your proposed solutions.

📝 Enhancement Note: The interview process is structured to assess not only design skills but also strategic thinking, leadership potential, and collaborative abilities, which are crucial for a Senior/Staff role. The portfolio review is a critical gate, requiring candidates to demonstrate impact and process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI/UX design, prototyping, and collaboration. Proficiency with its distributed version control is explicitly required.
• Prototyping Tools: Likely integrated within Figma, or potentially separate tools like InVision for advanced prototyping needs.
• User Research Tools: Tools for conducting user interviews, usability testing, and surveys (e.g., Lookback, Maze, UserTesting.com, Google Forms).

Analytics & Reporting:

• Data Analysis Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and product performance.
• BI Tools: Familiarity with business intelligence tools (e.g., Tableau, Power BI, Looker) for interpreting data and generating insights.

CRM & Automation:

• While not directly customer-facing for this role, an understanding of how CRM systems (like Salesforce) and automation tools impact partner engagement and business operations can be beneficial.
• Project Management: Tools like Jira, Asana, or Trello for managing design tasks and collaborating with development teams.

📝 Enhancement Note: Figma is highlighted as a key tool. A strong understanding of the broader tech stack used in product development and analytics is expected for a senior role, enabling better collaboration and data-informed design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the partners who use the Quick Commerce solutions.
• Data-Driven Approach: Decisions are informed by data, analytics, and user research, ensuring that design choices are objective and impactful.
• Efficiency and Scalability: A focus on creating solutions that are not only effective but also scalable to support a global network of partners and operations.
• Collaboration and Teamwork: A strong emphasis on working together across disciplines (design, product, engineering) to achieve common goals.
• Innovation and Continuous Improvement: Encouraging new ideas, challenging the status quo, and constantly seeking ways to enhance products and processes.

Collaboration Style:

• Cross-functional Integration: Expect close working relationships with Product Managers, Engineers, and potentially other UX specialists, fostering a shared sense of ownership.
• Open Communication: A culture that values transparent communication, constructive feedback, and the free exchange of ideas.
• Agile Mindset: Working in iterative cycles, with regular feedback loops and adaptability to changing priorities.
• Global Perspective: Embracing diverse viewpoints and working effectively with colleagues from various cultural backgrounds.

📝 Enhancement Note: The company's emphasis on diversity and inclusion, as stated in the job description, is a significant cultural aspect. Candidates should be prepared to work in an inclusive environment and contribute to its development.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Scalability: Designing solutions that are effective and culturally relevant across diverse international markets and partner types.
• Balancing Partner Needs vs. Ecosystem Goals: Navigating the complexities of supporting individual partner needs while ensuring alignment with the broader Delivery Hero Group's strategic objectives and platform standards.
• Fast-Paced Environment: Adapting to rapid changes in the market, technology, and business priorities inherent in the quick commerce and tech industries.
• Cross-Disciplinary Collaboration: Effectively communicating and aligning design vision with technical constraints and business objectives across various teams.

Learning & Development Opportunities:

• Mastering Figma Advanced Features: Deepening expertise in Figma’s collaborative and version control capabilities.
• Industry Expertise: Gaining in-depth knowledge of the Quick Commerce and on-demand delivery sector, understanding its unique operational challenges and user behaviors.
• Leadership and Mentorship: Developing skills in guiding teams, influencing stakeholders, and shaping design strategy.
• Global Product Design: Learning to design for a global audience, considering localization, cultural nuances, and diverse user needs.
• Strategic Product Development: Contributing to high-level product strategy and roadmap planning within a major tech organization.

📝 Enhancement Note: This role presents opportunities to tackle complex, global challenges that are highly relevant to the current landscape of e-commerce and delivery, offering significant professional growth.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new order fulfillment management system for our Quick Commerce partners, considering varying levels of tech savviness and business scale?" (Focus on user research, iterative design, and scalability).
• "Describe a time you had to advocate for a design decision that was met with resistance from stakeholders. How did you navigate this, and what was the outcome?" (Assess communication, negotiation, and data-driven advocacy skills).
• "Given the fast-paced nature of Quick Commerce, how do you ensure your designs remain user-centric while also meeting tight deadlines and complex business requirements?" (Evaluate prioritization, operational efficiency, and user-advocacy balance).

Company & Culture Questions:

• "What interests you about Delivery Hero and Glovo, specifically within the Quick Commerce sector?" (Demonstrate research into the company, industry, and your genuine enthusiasm).
• "How do you contribute to a diverse and inclusive team environment?" (Relate to the company's stated values and your personal approach).
• "Describe your ideal collaborative relationship with Product Managers and Engineers." (Showcase your understanding of cross-functional teamwork and communication styles).

Portfolio Presentation Strategy:

• Structure: Begin with a brief company/project overview, clearly state the problem and objectives, detail your role and process, present the solution with key design decisions, and conclude with measurable results and lessons learned.
• Visuals: Use high-quality mockups, prototypes, and user flow diagrams. Annotate your designs to explain specific choices.
• Storytelling: Weave a narrative around your projects. Explain the journey, the challenges, and the impact.
• Data: Quantify your impact whenever possible. Use metrics to demonstrate the success of your designs.
• Conciseness: Aim for a clear, impactful presentation that respects the interviewers' time. Be prepared for deep dives into specific aspects.

📝 Enhancement Note: Preparing specific examples that align with the Quick Commerce context and the company's values will be crucial for success in this interview process.

📌 Application Steps

To apply for this Senior/Staff Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.
• Portfolio Customization: Tailor your portfolio to highlight your most relevant B2C, Android mobile, and ideally, Quick Commerce or partner-facing product design experience. Focus on case studies demonstrating strategic thinking, end-to-end process, and quantifiable impact.
• Resume Optimization: Ensure your resume clearly outlines your years of experience, specific skills (Figma, Android design, research), and achievements relevant to this role. Use keywords from the job description naturally.
• Interview Preparation: Practice articulating your design process, problem-solving approach, and leadership experience. Prepare specific examples for behavioral questions and be ready to present your portfolio with confidence.
• Company Research: Familiarize yourself with Delivery Hero, Glovo, and the Quick Commerce industry. Understand their mission, values, and recent developments to demonstrate your genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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