Senior Visual / Product Designer

📍 Job Overview

Job Title: Senior Visual / Product Designer Company: CapTech Consulting Location: Charlotte, North Carolina, USA | Reston, Virginia, USA Job Type: Full-time Category: Product Design / User Experience (UX) / User Interface (UI) Date Posted: September 15, 2025 Experience Level: 3-5 Years Professional Experience

🚀 Role Summary

• Focus on crafting sophisticated, visually striking, and brand-forward digital experiences across web and mobile platforms.
• Drive the visual quality of client products and services, staying abreast of evolving design methods, tools, and technologies.
• Collaborate closely with cross-functional teams, including researchers, developers, and analysts, to deliver cohesive and impactful user experiences.
• Leverage design systems and contribute to their evolution with creative thinking and best practices.
• Specialize in creating user interfaces, components, layouts, icons, brand graphics, and illustrations that balance aesthetic appeal with usability.

📝 Enhancement Note: While the job title is "Senior Visual / Product Designer," the responsibilities and required skills lean heavily into visual design and UI, with product design elements being a strong plus. The role is positioned within CapTech's Customer Experience (CX) team, indicating a focus on client-facing digital product design and user experience enhancement. The emphasis on consulting context suggests interaction with diverse clients and project types.

📈 Primary Responsibilities

• Design engaging and visually compelling digital experiences for web and mobile products, ensuring alignment with established design systems.
• Extend and enhance existing user interfaces and digital brand assets, maintaining consistency and elevating visual quality.
• Develop clean, informative, and concise presentations to effectively communicate design rationale and recommendations to clients and internal teams.
• Conduct competitive brand and experience analyses to identify opportunities and deliver innovative design solutions.
• Advocate for and consult on the benefits of accessible design principles (WCAG) throughout the design process.
• Contribute to and support the creation of user personas, customer journey maps, and interactive prototypes that adhere to interaction design and usability best practices.
• Integrate user research findings, customer insights, and usability testing results to inform and validate design decisions.
• Collaborate closely with development teams to ensure accurate implementation of design specifications and maintain design fidelity.
• Research and understand current design and technology trends, assessing their relevance and application for recommended client solutions.
• Explore and leverage AI-powered design tools and workflows to enhance creativity, efficiency, and the overall impact of design deliverables.

📝 Enhancement Note: The responsibilities highlight a blend of core visual design execution, strategic thinking through competitive analysis, and collaborative integration with research and development. The explicit mention of AI tool exploration indicates a forward-thinking approach to design processes within the company.

🎓 Skills & Qualifications

Education:

• A 4-year degree in Design, Graphic Design, Human-Computer Interaction (HCI), or a related field is required.

Experience:

• 3-5 years of professional design experience, with a strong preference for experience within a consulting or agency environment.

Required Skills:

• Visual Storytelling: Ability to communicate concepts and brand narratives visually.
• UI Design Expertise: Proven ability to design interfaces, components, and layouts that are both visually appealing and highly usable.
• Brand Design Acumen: Experience in creating and extending brand graphics and visual identities.
• Design Systems Proficiency: Comfortable working within established design systems and contributing to their evolution.
• Collaboration Skills: Ability to work effectively with researchers, developers, analysts, and other designers.
• Figma Proficiency: Advanced proficiency in Figma for designing developer-ready visual assets and UI components, including file organization, consistent styling, auto layout, component libraries, variables, and design tokens for scalable handoff.
• Adobe Creative Suite: Proficiency in Illustrator, Photoshop, and InDesign for creating and manipulating visual assets.
• Presentation Skills: Strong ability to create and deliver clear, compelling presentations using PowerPoint.
• Communication: Excellent written, verbal, conceptual, and visual communication skills.
• Problem-Solving: Ability to approach complex business challenges with creative and effective design solutions.

Preferred Skills:

• Product Design Familiarity: Working familiarity with the role and responsibilities of a Product Designer.
• User Research Tools: Familiarity with tools such as Optimal Workshop, UserTesting, or SurveyMonkey for user research.
• Motion Design/Video Editing: Experience with video editing software and motion design principles.
• Agile Development: Working knowledge of Agile product development lifecycles and methodologies.
• Accessibility Standards: Familiarity with WCAG (Web Content Accessibility Guidelines) and other accessibility standards.

📝 Enhancement Note: The emphasis on Figma proficiency, particularly regarding organized file structures, component libraries, and design tokens, is a critical technical requirement. The preference for consulting/agency experience suggests a need for adaptability and client-facing communication skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust online portfolio showcasing a range of modern, polished, and engaging UI and brand design work across web and mobile platforms.
• Demonstrations of how you balance aesthetic appeal with usability in your interface and layout designs.
• Examples of contributions to or creation of design systems, including component libraries and style guides.
• Case studies that illustrate your problem-solving process, design thinking, and impact on user experience.
• Work samples that highlight your ability to create icons, brand graphics, and illustrations.

Process Documentation:

• Portfolio pieces should ideally demonstrate an understanding of design process, from initial concept and research to final execution and collaboration with development.
• Showcase how you have incorporated user research, customer insights, or usability testing into your design decisions.
• Examples of how you have ensured design fidelity and accessibility during the handoff process to developers.
• Evidence of how you have collaborated with cross-functional teams to bring designs to life.

📝 Enhancement Note: The portfolio is a critical component for this role. It needs to clearly demonstrate not just aesthetic output but also process, collaboration, system thinking, and a user-centered approach, with a specific call-out for Figma file organization and advanced features.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $90,000 - $120,000 per year.
• Methodology: This estimate is based on industry benchmarks for Senior Visual/Product Designers in the US, considering the experience level (3-5 years), the consulting industry (CapTech), and the specified locations (Charlotte, NC and Reston, VA). These regions generally have a strong demand for design talent with competitive compensation. Actual salaries may vary based on specific experience, skill set, and negotiation.

Benefits:

• Generous PTO: Ample paid time off to support work-life balance.
• Health Coverage: Comprehensive health insurance plans.
• Disability Insurance: Protection against income loss due to disability.
• Paid Family Leave: Support for new parents and family needs.
• Learning & Development: Access to certification, tuition support, on-demand learning, mentorship, and skill development paths.
• Modern Health: Mental health and well-being platform offering 1:1 care, group support, and self-serve resources.
• Carrot Fertility: Inclusive fertility and family-forming coverage (including adoption, surrogacy, pregnancy) with potential employer-sponsored funds.
• Fringe Stipend Program: A company-paid stipend for personalized lifestyle benefits (e.g., streaming services, student loan repayment, fitness).
• Employee Resource Groups (ERGs): Opportunities to join committees that foster diversity and inclusion.
• Philanthropic Partnerships: Opportunities for community engagement and pro-bono projects.
• 401(k) Matching: Generous matching with no vesting period to support financial wellness.

Working Hours:

• Typically 40 hours per week, reflecting a standard full-time consulting engagement. Flexibility may be available depending on project needs and team dynamics, but client deadlines and project scope will often dictate the work schedule.

📝 Enhancement Note: CapTech offers a robust and modern benefits package that extends beyond traditional offerings, focusing on employee well-being, personal development, and lifestyle choices. The inclusion of specialized benefits like fertility support and a flexible stipend program is a significant differentiator.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting Company Size: CapTech Consulting is a significant player in the consulting space, employing hundreds to thousands of individuals globally. This size allows for diverse client engagements and internal growth opportunities while maintaining a culture that emphasizes strong relationships. Founded: CapTech was founded with a vision of creating a consultancy centered on strong, long-lasting relationships. This founding principle continues to shape its collaborative and client-focused approach.

Team Structure:

• CX Team: This role is embedded within the Customer Experience (CX) team, which focuses on enhancing client digital products and services through design and technology.
• Cross-functional Collaboration: Designers work closely with CX strategists, user researchers, business analysts, developers, and project managers.
• Reporting: While not explicitly stated, senior roles typically report to a Design Lead, Practice Lead, or Engagement Manager, with direct client interaction and stakeholder management being key components.

Methodology:

• Client-Centric Approach: CapTech emphasizes understanding client business challenges and delivering tailored technology solutions.
• Agile Practices: The company likely utilizes Agile methodologies for project delivery, fostering iterative design and close collaboration with development teams.
• Data-Informed Design: Insights from user research, analytics, and usability testing are leveraged to inform design decisions and validate solutions.
• Innovation Focus: Encouragement to explore new technologies, including AI, to enhance design processes and outcomes.

Company Website: https://www.captechconsulting.com/

📝 Enhancement Note: CapTech's culture is built on relationships, technology expertise, and client success. The CX team's focus implies a strong emphasis on user-centered design and digital transformation for their clients, which are often Fortune 100 companies or significant enterprises.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior level position, indicating a need for significant autonomy, expertise, and the ability to mentor junior designers. It requires a strategic approach to design challenges and a strong understanding of client business objectives. Reporting Structure: Expected to report to a Design Lead or Practice Manager within the CX group, with direct collaboration with project managers and client stakeholders. Operations Impact: Senior designers at CapTech have a direct impact on the success of client digital products and brand perception. Their work influences user engagement, conversion rates, and overall client satisfaction, contributing directly to CapTech's client success and reputation.

Growth Opportunities:

• Leadership Development: Potential to lead design initiatives, mentor junior team members, and take on more complex client challenges.
• Specialization: Opportunity to deepen expertise in specific areas like design systems, accessibility, AI in design, or interaction design.
• Client Management: Development of client relationship and consulting skills, potentially leading to client-facing leadership roles.
• Practice Growth: Contribution to the growth and evolution of CapTech's CX and Design practice through thought leadership and new service offerings.
• Industry Exposure: Working with a diverse range of clients across various industries provides broad exposure and learning opportunities.

📝 Enhancement Note: The "Senior" title implies expectations for leadership, mentorship, and strategic contribution beyond pure execution. Growth paths are likely tied to both individual expertise and client/project leadership within the consulting framework.

🌐 Work Environment

Office Type: CapTech offers both on-site and hybrid work arrangements, depending on client project requirements and internal policies. The job description specifies "Reston, VA, USA" and "Charlotte, North Carolina, USA" as locations, suggesting a presence in these physical offices. Office Location(s): Key locations include Reston, Virginia, and Charlotte, North Carolina, with potential for travel to client sites as needed. Workspace Context:

• Collaborative Spaces: Offices are likely equipped with collaborative work areas, meeting rooms, and presentation facilities to support team and client interactions.
• Technology Access: Employees will have access to industry-standard design software and hardware, including powerful workstations and necessary licenses.
• Team Interaction: Opportunities for regular interaction with design peers, project teams, and leadership, fostering knowledge sharing and professional development.

Work Schedule:

• Standard business hours (e.g., 9 AM - 5 PM) are typical, but the consulting environment often requires flexibility to meet client deadlines, project milestones, and urgent requests. This may include occasional extended hours or weekend work during critical project phases.

📝 Enhancement Note: The specific work arrangement (on-site/hybrid) will likely be project-dependent and discussed during the interview process. Given the consulting nature, client site visits are a possibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Technical Interview: A deep dive into your online portfolio with a senior designer or design lead. Expect to walk through your case studies, discuss your design process, rationale, and problem-solving approach. Questions will focus on UI design principles, design systems, Figma proficiency, and collaboration.
• Client/Project Simulation (Potential): You might be asked to present a design concept or work through a hypothetical design challenge relevant to CapTech's client work.
• Behavioral/Cultural Fit Interview: Interviews with team members or leadership to assess your collaboration style, communication skills, adaptability, and alignment with CapTech's values.
• Final Interview: May involve senior leadership for final approval.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your visual design skills, UI expertise, and understanding of product context.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, key design decisions, challenges overcome, and the measurable impact or outcome.
• Highlight Process & Rationale: Emphasize your thought process, how you approached problem-solving, and the reasoning behind your design choices.
• Showcase Figma Mastery: Be prepared to discuss your Figma workflow, including file organization, component usage, auto layout, and handoff practices.
• Demonstrate Collaboration: If possible, include examples or discuss how you collaborated with other designers, researchers, developers, or stakeholders.
• Accessibility Focus: Point out specific instances where you considered and implemented accessibility best practices.

Challenge Preparation:

• Design Thinking: Be ready to discuss your approach to design challenges, from understanding requirements to ideation and iteration.
• Problem Decomposition: Practice breaking down complex design problems into manageable parts.
• Visual Communication: Prepare to articulate your design decisions clearly and concisely, both verbally and visually.
• Tool Proficiency: Be ready to discuss your experience with Figma and other design tools.
• Client Empathy: Consider how you would approach a design problem for a specific type of client or industry CapTech serves.

📝 Enhancement Note: The portfolio review is paramount. Candidates must be ready to articulate their design process, demonstrate technical proficiency in Figma, and show how their work aligns with client business objectives and user needs.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, design system management, and developer handoff. Expect to demonstrate advanced usage.
• Adobe Creative Suite: Illustrator (for vector graphics, icons), Photoshop (for image editing, mockups), InDesign (for presentations, proposals, style guides).
• PowerPoint: For creating client-facing presentations and communicating design rationale.

Analytics & Reporting:

• User Research Tools (Preferred): Familiarity with tools like UserTesting, Optimal Workshop, SurveyMonkey for gathering user insights.

CRM & Automation:

• While not directly listed as primary tools for this role, understanding how design integrates with CRM systems (like Salesforce) and marketing automation platforms can be beneficial for broader context.

📝 Enhancement Note: Figma is explicitly called out as a required tool with specific advanced feature expectations. Proficiency in the Adobe Creative Suite and PowerPoint is also crucial for asset creation and client communication.

👥 Team Culture & Values

Operations Values:

• Client Success: A primary focus on delivering value and achieving successful outcomes for clients through technology and design.
• Collaboration: Strong emphasis on teamwork, cross-functional partnerships, and open communication.
• Innovation: Encouraging exploration of new technologies, methodologies, and creative approaches.
• Excellence & Craftsmanship: Commitment to high-quality design work, attention to detail, and continuous improvement.
• Learning & Growth: Valuing continuous professional development, skill enhancement, and knowledge sharing.
• Relationships: Building strong, trust-based relationships with colleagues and clients.

Collaboration Style:

• Team-Oriented: Designers are expected to be integral parts of project teams, working closely with strategists, researchers, and developers.
• Feedback-Driven: Openness to receiving and providing constructive feedback to improve designs and processes.
• Transparent Communication: Maintaining clear and consistent communication with team members and clients regarding progress, challenges, and decisions.
• Consultative Approach: Engaging with clients and stakeholders to understand their needs and guide them towards effective design solutions.

📝 Enhancement Note: CapTech's culture emphasizes partnership, both internally and externally. Designers are expected to be proactive collaborators who can translate client needs into effective visual and user experiences while upholding quality standards.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Clients/Projects: As a consultant, you will likely manage design responsibilities across several client engagements simultaneously, requiring strong time management and prioritization skills.
• Adapting to Diverse Client Needs: Each client will have unique brand guidelines, technical constraints, and business objectives, requiring adaptability in design approach.
• Integrating New Technologies (e.g., AI): Staying current with and effectively integrating emerging technologies like AI into design workflows can be a challenge but also an opportunity for innovation.
• Ensuring Design Consistency Across Projects: Maintaining a high standard of design quality and consistency while working on varied projects.

Learning & Development Opportunities:

• Skill Specialization: Deepen expertise in areas like advanced Figma techniques, design systems, accessibility, or AI-powered design tools.
• Cross-Disciplinary Learning: Gain exposure to UX strategy, user research, business analysis, and development methodologies.
• Client Engagement & Presentation: Develop strong client communication, presentation, and relationship management skills.
• Industry Exposure: Work on projects for leading companies across various sectors, broadening your understanding of different business challenges and user needs.
• Mentorship: Access to experienced design leaders and consultants within CapTech for guidance and career development.

📝 Enhancement Note: The consulting environment presents challenges related to project management and client diversity, which are also significant growth drivers. CapTech's commitment to learning and development offers structured pathways for skill enhancement and career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance multiple design projects with competing deadlines. How did you prioritize and manage your workload?" (Focus on time management, prioritization, and communication).
• "Walk us through a project where you significantly improved a user interface or digital brand experience. What was your process, and what was the impact?" (Highlight problem-solving, design thinking, and outcome measurement).
• "How do you approach incorporating user feedback and research findings into your design process, especially when it conflicts with your initial ideas?" (Emphasize user-centricity, adaptability, and data-driven decisions).
• "Discuss your experience with design systems. What makes a design system effective, and how do you contribute to maintaining and evolving one?" (Showcase understanding of scalability, consistency, and collaboration).

Company & Culture Questions:

• "What interests you about CapTech and our approach to consulting and design?" (Research CapTech's values, client work, and CX practice).
• "How do you ensure your designs are accessible and inclusive?" (Prepare examples of adhering to WCAG or other accessibility standards).
• "Describe your ideal team environment and how you contribute to a positive and collaborative culture." (Align your responses with CapTech's emphasis on relationships and teamwork).

Portfolio Presentation Strategy:

• Figma Deep Dive: Be ready to share your Figma file and demonstrate your proficiency with components, auto layout, variables, and design tokens. Explain your file structure and naming conventions.
• Case Study Structure: Use a problem-solution-outcome framework. Clearly state the client's challenge, your role, the design process, key decisions, and the results achieved.
• Visual Rationale: Articulate why you made certain design choices, linking them back to user needs, business goals, or brand strategy.
• Interactive Elements: If possible, prepare a clickable prototype to showcase user flows and interactions.
• Conciseness: Be mindful of time during your presentation; focus on the most impactful aspects of each project.

📝 Enhancement Note: Interviewers will be assessing not only your design skills but also your ability to function effectively within a consulting framework, collaborate with diverse teams, and communicate your process and rationale clearly. Demonstrating mastery of Figma and a user-centered approach is key.

📌 Application Steps

To apply for this operations position:

• Submit your resume and a link to your online portfolio through the CapTech Careers portal.
• Portfolio Customization: Ensure your portfolio specifically highlights projects demonstrating strong UI design, visual storytelling, brand integration, and ideally, experience with design systems and Figma. Showcase your process and problem-solving approach.
• Resume Optimization: Tailor your resume to emphasize the 3-5 years of relevant design experience, consulting/agency background, proficiency in Figma/Adobe Suite, and any experience with product design, user research, or accessibility. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process and rationale for key portfolio projects. Prepare to discuss your experience with Figma in detail, including file organization and advanced features. Rehearse answers to common behavioral questions related to collaboration, problem-solving, and client management.
• Company Research: Familiarize yourself with CapTech Consulting, their client sectors, and their approach to Customer Experience (CX) and design. Understanding their values and culture will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.