Senior Visual Designer (Fluent English)

📍 Job Overview

Job Title: Senior Visual Designer (Fluent English) Company: Thoughtworks Location: Lima, Peru Job Type: Full-time Category: Design Operations / User Experience (UX) Operations Date Posted: 2025-09-12 Experience Level: Mid-Senior Level (5-10 years implied) Remote Status: Remote Friendly (Global)

🚀 Role Summary

• Drive visual design excellence, ensuring consistency, clarity, and creativity across digital interfaces, with a keen eye for typography, color, and layout.
• Collaborate within multidisciplinary, agile teams to deliver technology projects that transform client operations and develop new digital products.
• Facilitate workshops and apply diverse research methodologies (context analysis, interviews, user testing) to inform user experience (UX) design strategies.
• Develop and advocate for design expertise within Thoughtworks and the broader external community, contributing to knowledge sharing and best practices.
• Manage project scope, risks, and updates, ensuring clear communication with both clients and internal stakeholders to build trust and gain buy-in.

📝 Enhancement Note: While the role is explicitly "Senior Visual Designer," the responsibilities and qualifications suggest a broader UX/Product Design scope with a specialization in visual design. The emphasis on cross-functional collaboration, workshop facilitation, and research implies a role that is deeply integrated into the product development lifecycle, requiring strong operational understanding of agile delivery and client-facing engagements. The "Global" remote aspect indicates a need for exceptional asynchronous communication and self-management skills.

📈 Primary Responsibilities

• Visual Design Leadership: Bring strong expertise in visual design to ensure consistency, clarity, and creativity across interfaces, with meticulous attention to typography, color, layout, and overall visual systems that elevate the user experience.
• Cross-Functional Collaboration: Actively participate in multi-disciplinary teams, balancing the need for in-depth understanding of complex problems with the discipline of delivering high-quality, working software and digital products.
• Experience Design Deliverables: Create a wide range of experience design artifacts, including journey maps, service blueprints, roadmaps, prototypes, and design systems, in collaboration with team members and clients.
• Strategic Facilitation: Lead and facilitate workshops for clients and internal teams, developing unique design strategies for products and contributing to strategic decisions at the portfolio level.
• Research Application: Apply various research methods such as contextual analysis, moderated interviews, experiments, and user testing to gather insights and inform design hypotheses for delivery teams.
• Project Management Support: Ensure project scope, risks, and updates are regularly assessed and communicated, effectively balancing client and internal expectations through clear articulation of experience design deliverables.
• Mentorship and Knowledge Sharing: Extend expertise to teammates by supporting less-experienced designers and contributing to the growing experience design community within Thoughtworks through peer reviews and knowledge sharing.
• Community Advocacy: Advocate for experience design expertise by speaking at conferences, webinars, and meetups, representing Thoughtworks and promoting industry best practices.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor who also possesses strong facilitation and mentorship capabilities. The operational aspect is evident in the need to manage project scope, risks, and communication, as well as the integration within agile delivery teams. The "advocacy" component suggests an expectation for thought leadership and external engagement.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating expertise in digital product design is essential, implying a background in design, HCI, computer science, or a related field.

Experience:

• 5-10 years of professional experience in experience design, with a significant focus on visual design within digital product development (Web and Mobile).
• Demonstrated experience in enterprise/SaaS environments is essential, indicating a need to understand complex business needs and scalable design solutions.

Required Skills:

• Visual Design Mastery: Strong foundation in visual design principles, including typography, color theory, layout, and visual systems, with the ability to translate brand identity into engaging and functional digital interfaces.
• Prototyping & UX/UI: Proficient in rapid prototyping and UX/UI design, with the ability to quickly turn ideas into tangible, testable prototypes and iterate based on feedback.
• Design Specialties: Expertise in at least three additional experience design areas such as user research, service design, digital product design, interface design, or other design-related disciplines.
• Research Acumen: Comfortable leading and advising on research activities using methods like contextual inquiry, moderated interviews, experiments, and user testing.
• Storytelling & Communication: Experienced in presenting research methods and findings clearly and compellingly to stakeholders, demonstrating strong verbal and written communication skills.
• English Fluency: Strong, confident proficiency in English for effective communication within an international work environment, including with native speakers.
• Client Facilitation: Ability to facilitate client brainstorms and internal sessions, fostering collaboration and driving design strategy.
• Stakeholder Management: Skilled in liaising between clients and key stakeholders, ensuring buy-in and building trust throughout project lifecycles.

Preferred Skills:

• Experience with Design Systems: Ability to contribute to or lead the development and maintenance of design systems.
• Workshop Facilitation Expertise: Proven ability to design and lead effective workshops for diverse audiences.
• Agile Methodologies: Familiarity with agile software development processes and how design integrates within them.
• Mentorship Experience: Prior experience mentoring junior designers.

📝 Enhancement Note: The emphasis on "enterprise/SaaS experience" is crucial, indicating the need for a designer who can navigate complex business requirements and contribute to scalable, long-term design solutions. The requirement for "strong proficiency in English" is highlighted, underscoring the global nature of the role and the need for clear, confident communication across diverse teams and clients.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Digital Product Focus: Showcase expertise in designing digital products for Web and Mobile platforms, demonstrating end-to-end design thinking.
• Visual Design Depth: Provide examples highlighting strong visual design execution, including UI elements, branding integration, typography, and color systems.
• Process & Methodology Documentation: Clearly articulate the design process followed for each project, including research methods, ideation techniques, prototyping, user testing, and iteration cycles.
• Problem-Solution Framing: Present case studies that clearly define the problem statement, the design approach taken, and the measurable impact or solution delivered.
• Collaboration Evidence: Include examples that demonstrate collaboration with cross-functional teams (developers, product managers, researchers), highlighting communication and integration strategies.
• Enterprise/SaaS Context: Feature projects that reflect experience in enterprise or SaaS environments, showcasing an understanding of business needs and scalability.

Process Documentation:

• Workflow Design: Demonstrate understanding of designing user workflows and information architecture that are intuitive and efficient.
• System Implementation: Show examples of how design considerations are integrated into broader technology implementation plans, such as those involving design systems or style guides.
• Metrics & Impact: Quantify the impact of design decisions where possible, using metrics related to user engagement, task completion, conversion rates, or user satisfaction.

📝 Enhancement Note: A strong portfolio is paramount for this role, serving as the primary evidence of visual design skill, process adherence, and problem-solving capability. The emphasis on enterprise/SaaS experience and the demonstration of collaborative processes within agile teams are key differentiators. The expectation is not just for polished visuals, but for a clear narrative of how design drives business outcomes.

💵 Compensation & Benefits

Salary Range:

• Given the Senior Visual Designer title, 5-10 years of experience, and the global remote nature with a focus on a major city like Lima, a competitive salary range in Peru would likely be between PEN 6,000 to PEN 12,000 per month, or USD $1,600 to $3,200 per month. For candidates outside Peru, salary expectations would align with global market rates for similar roles, potentially ranging from USD $80,000 to $120,000+ annually, depending on experience and specific location.

Benefits:

• Professional Development: Access to extensive learning and development programs, including interactive tools and development programs to support career growth.
• Global Collaboration: Opportunity to work with international clients and diverse, multi-disciplinary teams.
• Agile Work Environment: Be part of a company that pioneers integrating experience design with agile software delivery.
• Impactful Projects: Engage in challenging projects that transform how clients work and develop new digital products and services.
• Community Engagement: Opportunities to contribute to and benefit from an active internal design community and external advocacy.
• Competitive Compensation: Competitive salary and potential for performance-based incentives.
• Standard Benefits: Health insurance, paid time off, and other standard benefits as per local regulations and company policy.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. Due to the global nature of the role and distributed teams, flexibility in working hours to accommodate cross-timezone collaboration may be required.

📝 Enhancement Note: Salary estimation is based on general market data for senior design roles in Peru and globally, considering the company's consulting nature. Benefits are inferred from Thoughtworks' stated commitment to employee development and its operational model. The "Global" remote aspect implies a need for proactive time zone management.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting / Software Development / Digital Transformation Company Size: Large (10,000+ employees globally), indicating a robust structure, diverse opportunities, and established processes. Founded: 1996, signifying a long history and deep expertise in technology and agile methodologies.

Team Structure:

• Cross-Functional Teams: Designers work as integral parts of small, multi-disciplinary teams that include developers, testers, product owners, and potentially business analysts or project managers.
• Reporting: Typically, designers report into a design leadership structure within Thoughtworks, or directly to project leads for client engagements.
• Collaboration Patterns: High emphasis on collaborative work, with designers actively participating in all phases of the product lifecycle, from discovery and strategy through to delivery and iteration. Expect frequent interaction with clients and internal stakeholders.

Methodology:

• Agile & Lean Principles: Thoughtworks is known for its commitment to agile software development and lean principles, which deeply influence how teams operate, including design processes.
• Design Thinking Integration: Experience design is integrated holistically with agile delivery, meaning design thinking and user-centered methodologies are applied throughout the project lifecycle.
• Data-Informed Design: Research and user testing are foundational, with an emphasis on using data and insights to inform design hypotheses and strategic decisions.
• Continuous Improvement: A culture of continuous learning and process refinement is fostered, encouraging experimentation and knowledge sharing.

Company Website: https://www.thoughtworks.com/

📝 Enhancement Note: Thoughtworks' reputation as a leading technology consultancy focused on agile and design integration is key. The culture likely emphasizes intellectual curiosity, problem-solving, collaboration, and a commitment to quality and impact. The global presence means designers will work with diverse perspectives and on a wide array of client challenges.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor with potential for leadership. This role is for an experienced designer who can operate independently, mentor others, and influence project strategy, fitting within the "Senior" bracket of typical operations and design career ladders.

Reporting Structure: Likely reports to a Design Lead, Principal Designer, or Project Lead within a client engagement. There is also an expectation to contribute to the broader design practice community within Thoughtworks, potentially influencing standards and methodologies.

Operations Impact: The visual designer's impact is critical to the success of digital products, directly influencing user adoption, satisfaction, and client business outcomes. By ensuring clarity, consistency, and creativity, they enhance the usability and appeal of software, which in turn drives client satisfaction and revenue. Their work bridges the gap between technical feasibility and user desirability, operationalizing design insights into tangible solutions.

Growth Opportunities:

• Advanced Design Expertise: Deepen specialization in visual design, interaction design, design systems, or user research.
• Leadership Pathways: Progress into roles like Design Lead, Principal Designer, or even Head of Design for specific accounts or regions within Thoughtworks.
• Cross-Disciplinary Learning: Gain exposure to and develop skills in other areas of the product development lifecycle, such as agile coaching, product management, or technical architecture.
• Client Strategy Influence: Take on more strategic client-facing roles, advising on digital transformation and product strategy.
• Thought Leadership: Contribute to Thoughtworks' external reputation through speaking, writing, and community engagement.

📝 Enhancement Note: Growth at Thoughtworks often involves a blend of deepening expertise, expanding influence, and developing leadership capabilities, whether through client engagement or internal practice building. The "Senior" title suggests a path towards more strategic, mentoring, and potentially leadership roles.

🌐 Work Environment

Office Type: Thoughtworks typically operates with a hybrid model or offers remote work. While specific office details aren't provided, their culture fosters collaboration and knowledge sharing, suggesting well-equipped collaborative spaces if in-office. The "Global" remote aspect indicates a strong remote-first or remote-friendly operational framework.

Office Location(s): Lima, Peru is the specified location. Thoughtworks has offices in major cities worldwide, implying potential for interaction with global design communities.

Workspace Context:

• Collaborative Hubs: Whether in an office or remote, expect an environment that prioritizes collaboration. This involves frequent virtual meetings, shared digital workspaces, and active participation in team discussions.
• Tool-Rich Environment: Access to industry-standard design and collaboration tools will be provided.
• Client-Facing Interaction: Designers are expected to engage directly with clients, requiring strong presentation and communication skills in a professional setting.

Work Schedule:

• Standard business hours, likely Monday to Friday, are expected, with flexibility often provided. However, given the global distribution of teams and clients, some flexibility for cross-timezone meetings and asynchronous work is essential for effective operations.

📝 Enhancement Note: The emphasis on "Global" remote work means the environment is optimized for distributed teams. Success will hinge on strong self-discipline, proactive communication, and the ability to collaborate effectively across geographical and cultural boundaries.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio in English.
• Initial Screening: Review of application and portfolio to assess fit with technical and professional requirements.
• Technical Interview: Discussion focused on visual design skills, UX/UI proficiency, prototyping capabilities, and design process. Expect to present and discuss portfolio pieces.
• Behavioral/Situational Interview: Assessment of collaboration, communication, problem-solving, stakeholder management, and cultural fit. This may involve scenario-based questions.
• Final Interview/Workshop: Potentially a design challenge or a more in-depth discussion with senior designers or leadership to evaluate strategic thinking and impact.

Portfolio Review Tips:

• Curate Select Projects: Showcase 3-5 of your strongest projects that best represent your visual design expertise, problem-solving skills, and experience in enterprise/SaaS contexts.
• Tell a Story: For each project, clearly outline the problem, your role, the process you followed, your design decisions, and the outcome or impact. Use visuals effectively to support your narrative.
• Highlight Visual Design: Emphasize your contributions to typography, color palettes, layout, iconography, and overall visual systems. Explain the rationale behind your visual choices.
• Demonstrate Process: Clearly articulate your research methods, ideation techniques, prototyping tools, and how you incorporated feedback and iteration.
• Showcase Collaboration: Include examples that illustrate how you worked with developers, product managers, and other stakeholders.
• Prepare for Discussion: Be ready to discuss your design choices, challenges faced, and learnings in detail.

Challenge Preparation:

• Anticipate Design Tasks: Be prepared for exercises that might involve critiquing an existing interface, proposing solutions to a design problem, or developing a quick prototype concept.
• Focus on Process: Demonstrate your thought process, not just the final output. Explain how you would approach a problem, what questions you would ask, and what research you would conduct.
• Communication is Key: Practice articulating your ideas clearly and concisely, as if presenting to a client or team.

📝 Enhancement Note: The portfolio is the most critical component. Candidates should be prepared to walk through their projects, explaining not just what they designed, but why, and how it aligns with business objectives and user needs. Emphasis will be placed on both individual craft and collaborative process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, InDesign), InVision, Axure RP, or similar industry-standard tools.
• Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace.
• Project Management: Jira, Asana, Trello, or similar tools used within agile frameworks.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.
• Experience with A/B testing tools and methodologies.

CRM & Automation:

• While not directly a CRM role, an understanding of how design integrates with customer-facing platforms and automated workflows can be beneficial.

📝 Enhancement Note: Proficiency in leading design tools like Figma is highly expected. The ability to use prototyping tools for rapid iteration and user testing is also crucial. Familiarity with tools that support agile workflows and cross-functional communication is essential for operational effectiveness.

👥 Team Culture & Values

Operations Values:

• Excellence in Craft: Commitment to high-quality visual design and user experience.
• Collaboration: Working effectively within cross-functional teams and with clients.
• Impact-Driven: Focusing on delivering tangible business value and solving real problems.
• Continuous Learning: Embracing new technologies, methodologies, and design trends.
• Curiosity & Problem-Solving: Approaching challenges with an inquisitive and analytical mindset.
• Empathy: Understanding and advocating for user needs.

Collaboration Style:

• Partnership: Working closely with developers, product managers, and clients as equal partners in the product development process.
• Transparent Communication: Openly sharing ideas, feedback, and progress.
• Constructive Feedback: Giving and receiving feedback to drive continuous improvement and elevate design quality.
• Agile Integration: Seamlessly integrating design activities into agile sprints and ceremonies.

📝 Enhancement Note: Thoughtworks' culture likely values a blend of technical expertise, collaborative spirit, and a drive for innovation and impact. Designers are expected to be proactive, communicative, and integral members of client delivery teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Needs: Navigating complex client requirements, technical constraints, and user needs simultaneously.
• Global Team Dynamics: Effectively collaborating and communicating within a globally distributed team, managing timezone differences and cultural nuances.
• Pace of Innovation: Staying current with rapidly evolving design tools, technologies, and user expectations.
• Demonstrating ROI: Quantifying the impact of design work and articulating its value to clients and stakeholders.

Learning & Development Opportunities:

• Advanced Design Skills: Access to training and projects to deepen expertise in specialized areas of design.
• Industry Exposure: Working on a variety of projects across different industries provides broad exposure to diverse challenges and solutions.
• Mentorship Programs: Opportunities to learn from and be mentored by senior designers within Thoughtworks.
• Thought Leadership: Platforms to share knowledge, present at conferences, and contribute to the broader design community.

📝 Enhancement Note: The primary challenges revolve around managing complexity in a global, client-facing consulting environment. Growth opportunities are abundant due to the breadth of projects and the company's investment in employee development and community building.

💡 Interview Preparation

Strategy Questions:

• Design Process Deep Dive: "Walk me through a project where you significantly influenced the visual direction of a digital product. What was your process from initial concept to final execution, and what specific visual design decisions did you make?"
• Collaboration Scenarios: "Describe a time you had to collaborate with developers who had different technical constraints. How did you ensure your visual design vision was realized effectively while respecting those constraints?"
• Problem-Solving & Impact: "Tell me about a challenging visual design problem you encountered. How did you approach it, what were the trade-offs, and what was the measurable impact of your solution?"
• Client Management: "How do you manage client expectations regarding visual design timelines and deliverables, especially when dealing with ambiguity or evolving requirements?"
• Design Systems: "What is your experience with creating or working within design systems? How do you ensure consistency across a product suite?"

Company & Culture Questions:

• "What interests you about Thoughtworks and our approach to integrating design with agile development?"
• "How do you stay updated on design trends and best practices, and how do you share that knowledge with your team?"
• "Describe your ideal team environment and how you contribute to a positive and productive collaborative culture."

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, with each project having a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.
• Visuals: Use high-quality mockups, wireframes, prototypes, and any relevant research artifacts. Annotate key design decisions.
• Verbalization: Practice explaining your process and rationale concisely. Be prepared to answer in-depth questions about your choices and methodologies.
• Focus on Visual Design: Ensure your presentation clearly highlights your visual design skills, including typography, color, layout, and overall aesthetic execution.
• Showcase Collaboration: If possible, include examples of how your design work was integrated with development or other team efforts.

📝 Enhancement Note: Expect a rigorous interview process that thoroughly assesses your visual design craft, strategic thinking, collaborative skills, and alignment with Thoughtworks' culture. Be prepared to articulate your design process and the impact of your work with confidence and clarity.

📌 Application Steps

To apply for this Senior Visual Designer position:

• Submit Your Resume and Portfolio: Ensure both documents are in English and clearly highlight your relevant experience, skills, and project work.
• Tailor Your Portfolio: Select 3-5 of your strongest projects that best demonstrate your visual design expertise, problem-solving abilities, and experience in enterprise/SaaS environments. Clearly articulate your role, process, and the impact of your work for each.
• Prepare Your Narrative: Practice walking through your portfolio projects, focusing on your design decisions, methodologies, and collaborative efforts. Be ready to discuss your rationale and answer detailed questions.
• Research Thoughtworks: Familiarize yourself with Thoughtworks' values, culture, and approach to technology consulting and design. Understand how your skills and experience align with their mission.
• Highlight English Proficiency: Be prepared to demonstrate your strong English communication skills throughout the interview process, from written applications to verbal discussions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.