Senior Visual Designer, Design System - (Logistics, Service)

📍 Job Overview

Job Title: Senior Visual Designer, Design System - (Logistics, Service) Company: Delivery Hero Location: Berlin, Germany Job Type: Full-time Category: Design Operations / Product Design Date Posted: 2025-07-31T10:10:07.547 Experience Level: Senior (5-10 years) Remote Status: Hybrid

🚀 Role Summary

• Drive the evolution and advocacy of a global design system, encompassing foundations, components, and visual language across diverse product lines.
• Lead visual design initiatives to create visually compelling, consistent, and accessible UI components for web and mobile platforms.
• Define and meticulously document design system guidelines, patterns, and micro-interactions within Figma for seamless adoption by product teams.
• Elevate visual and interaction design quality through rigorous design reviews, audits, and mentorship of junior designers.
• Foster strong cross-functional collaboration with designers, engineers, and product managers to align on user needs, business goals, and design system roadmaps.
• Champion user-centered design principles, balancing global consistency with brand-specific flexibility informed by user research and usability testing.

📝 Enhancement Note: While the title is "Senior Visual Designer," the responsibilities strongly indicate a focus on Design Operations and Design System Management, requiring a blend of visual design craft and strategic system thinking. The role sits within the Logistics Service Product Line, emphasizing its impact on customer, rider, and vendor support experiences.

📈 Primary Responsibilities

• Design System Evolution: Actively promote, refine, and expand the global design system’s foundations, components, patterns, and visual language to support a multitude of product teams and nine distinct brand systems.
• Visual Design Leadership: Spearhead the visual design direction for UI components, ensuring they are not only aesthetically pleasing but also consistently applied, accessible, and delightful across global platforms.
• Documentation & Governance: Create and maintain comprehensive, user-friendly design documentation in Figma, detailing component usage, interaction guidelines, and visual specifications to facilitate efficient implementation.
• Quality Assurance & Mentorship: Conduct regular design reviews, audits, and refinements to uphold high standards of visual and interaction design across products, while actively mentoring and supporting other designers in best practices.
• Cross-Functional Alignment: Collaborate closely with product designers, UX researchers, engineers, and product managers to ensure design system solutions are feasible, consistent with user needs, and aligned with strategic business objectives.
• Strategic Contribution: Contribute to the design system roadmap planning, prioritization of new components or features, and the integration of user feedback and data into system enhancements.
• Global Scalability & Accessibility: Ensure design system solutions are globally applicable, supporting over 70 countries, and adhere to accessibility standards (e.g., WCAG) for inclusive user experiences.
• Brand Integration: Manage the delicate balance between maintaining global design system consistency and allowing for brand-specific flexibility, ensuring a cohesive yet adaptable user experience.

📝 Enhancement Note: The emphasis on integrating nine different brands' design systems highlights a significant challenge and opportunity for impact, requiring strong strategic thinking and stakeholder management skills beyond typical senior visual design roles.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is typically expected, though equivalent practical experience will be strongly considered.

Experience:

• A minimum of 5 years of progressive experience in UI Design or Product Design, with a demonstrable specialization in developing and managing design systems.
• Proven experience in visual design, with a deep understanding of typography, color theory, spacing, layout principles, and motion design/micro-interactions.
• Hands-on experience creating, maintaining, and scaling design systems using Figma or similar industry-standard tools.
• A substantial portfolio showcasing well-designed, polished, scalable, and accessible UI components across web and mobile applications.
• Familiarity with responsive design principles and a strong understanding of accessibility standards, such as WCAG (Web Content Accessibility Guidelines).
• Experience collaborating effectively with cross-functional teams, including product managers, engineers, and researchers, within agile development environments.
• Ability to articulate design decisions, advocate for user needs, and provide constructive feedback to peers and stakeholders.
• User-centric approach with practical experience in applying user research and usability testing insights to inform design decisions.
• Excellent command of the English language, both written and verbal, for clear communication in a global context.

Required Skills:

• Design Systems: Expertise in building, maintaining, and scaling robust design systems.
• Visual Design Craft: Mastery of typography, color, spacing, layout, and visual hierarchy.
• Figma Proficiency: Advanced skills in Figma for component creation, prototyping, and documentation.
• UI Component Development: Proven ability to design and deliver high-quality, reusable UI components.
• Accessibility Standards: Strong knowledge of WCAG and best practices for inclusive design.
• Responsive Design: Understanding and application of principles for designing across various screen sizes.
• Cross-Functional Collaboration: Ability to work effectively with engineering, product, and research teams.
• Communication & Presentation: Excellent verbal and written communication skills, with the ability to present design concepts clearly.

Preferred Skills:

• Front-End Familiarity: Basic understanding of HTML, CSS, and JavaScript to facilitate better collaboration with developers.
• Multi-Brand Experience: Experience working with multiple brands, regions, or managing design systems across different product lines.
• Design System Tooling: Familiarity with tools like Storybook, Zeroheight, or similar platforms for documentation and component libraries.
• Mentorship: Experience in mentoring junior designers and fostering design talent within a team.
• Accessibility Auditing: Knowledge of accessibility auditing tools and processes for compliance checks.

📝 Enhancement Note: The role requires a strong blend of visual design expertise and system-thinking, with a significant emphasis on documentation and cross-functional collaboration. Candidates should be prepared to demonstrate how they've managed complex design systems and influenced product development through them.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design System Case Study: A dedicated section showcasing your experience with design systems, detailing your role, the challenges faced, solutions implemented, and the impact on product consistency and development velocity.
• Component Library Examples: Visual examples of UI components you have designed and documented, demonstrating adherence to visual design principles, accessibility, and responsiveness.
• Figma File Examples: Showcase well-organized Figma files that illustrate your approach to component structure, variants, auto-layout, and prototyping.
• Process Documentation Samples: Provide examples of design guidelines, usage documentation, or best practice documentation you have created for design systems.
• Cross-Functional Collaboration Showcase: Highlight projects where you effectively collaborated with engineers and product managers, demonstrating how you ensured seamless implementation of your designs.

Process Documentation:

• Workflow Design & Optimization: Demonstrate experience in designing and optimizing workflows for design system creation, maintenance, and adoption, including version control and contribution processes.
• Implementation & Automation: Showcase how you have facilitated the implementation of design system components and explored opportunities for automation in design processes or documentation.
• Measurement & Performance Analysis: Provide examples of how you measure the success and impact of a design system, such as adoption rates, contribution metrics, or improvements in design consistency and development efficiency.

📝 Enhancement Note: A strong portfolio is critical. It should not only display visual design talent but also the strategic thinking and process management required for successful design system implementation and governance. Candidates should be ready to walk through their Figma files and explain the rationale behind their design system decisions and documentation.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UI/Product Designers with Design System expertise in Berlin, Germany, a competitive salary range is estimated between €70,000 - €95,000 annually. This range is dependent on the candidate's specific experience, skills, and the outcome of the interview process.

Benefits:

• Generous Paid Time Off: 27 days of annual holiday, with an additional day granted after two and three years of service.
• Professional Development: €1,000 annual educational budget, access to language courses, and extensive learning opportunities via the Udemy Business platform.
• Parental Support: Comprehensive support for parents returning to work.
• Health & Wellness: Access to health check-ups, meditation resources, and subsidies for gym memberships and bicycle purchases.
• Financial Well-being: Employee Share Purchase Plan, a Sabbatical Bank, corporate pension plans, and life & accident insurance.
• Commuting & Daily Perks: Public transportation ticket discount and digital meal/food vouchers.
• Corporate Discounts: Access to various corporate discounts.

Working Hours:

• Delivery Hero operates on standard full-time working hours, typically around 40 hours per week. While the role has hybrid expectations, flexibility is often provided within the framework of achieving team and project goals, allowing for efficient management of design tasks and collaboration.

📝 Enhancement Note: The provided benefits package is extensive and reflects a commitment to employee well-being and professional growth, which is a significant draw for talent. The salary estimate is based on typical market rates for this level of expertise in a major tech hub like Berlin.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / E-commerce / Food Delivery Platform Company Size: Large (10,000+ employees globally) Founded: 2011 Company Description: Delivery Hero is a leading global online food ordering and delivery platform, operating in over 70 countries. Headquartered in Berlin, it's one of Europe's largest tech platforms, listed on the Frankfurt Stock Exchange and part of the MDAX. The company prides itself on enabling creative minds to deliver impactful solutions within its ecosystem, operating with a fast-paced, action-oriented, and adaptive culture.

Team Structure:

• Logistics Service Product Line: This role is part of a dedicated product line focused on logistics and service, specifically within the Self-Service Tribe.
• Design System Team: The Senior Visual Designer will likely be part of a core design system team, working closely with other designers, researchers, and potentially dedicated system engineers.
• Cross-Functional Collaboration: Expect close collaboration with Product Managers, Engineers (frontend and backend), UX Researchers, and designers from various brand product teams who utilize the global design system.
• Reporting: The role will likely report into a Design Lead or Head of Design within the Logistics Service Product Line or the central Design Systems team.

Methodology:

• Agile Development: Work is conducted within agile frameworks, implying iterative development cycles, sprint planning, and regular stand-ups.
• User-Centered Design: A strong emphasis on understanding user needs through research, usability testing, and data analysis to inform design system decisions.
• Data-Driven Iteration: Design system evolution is expected to be informed by usage data, feedback loops, and performance metrics.
• Collaborative Design: Design processes involve extensive collaboration, design reviews, and shared ownership of the design system's success.

Company Website: https://www.deliveryhero.com/

📝 Enhancement Note: Delivery Hero's global reach and multiple brand portfolio present a unique challenge for a design system, requiring a mature approach to governance, communication, and scalability. The company culture emphasizes speed, action, and adaptability, which will likely be reflected in the design system's development pace.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor Reporting Structure: The Senior Visual Designer will likely report to a Design Lead or Manager within the Logistics Service Product Line or a dedicated Design Systems team. They will work closely with Product Managers and Engineering leads. Operations Impact: This role has a significant impact on operational efficiency by providing a robust, scalable, and consistent design system. This reduces redundant design work, speeds up development cycles, ensures brand consistency across multiple products and markets, and ultimately enhances the user experience for millions of customers, riders, and vendors. By standardizing components and patterns, the design system directly contributes to faster iteration and improved product quality.

Growth Opportunities:

• Design System Leadership: Potential to grow into a leadership role within the design system team, taking on more strategic direction and ownership.
• Specialization: Deepen expertise in design systems, accessibility, or front-end implementation for design systems.
• Cross-Brand Exposure: Gain experience in managing design systems across multiple international brands, a highly valuable skill in the industry.
• Product Line Impact: Contribute significantly to the success of the Logistics Service Product Line by enabling efficient product development and a superior user experience.
• Mentorship: Opportunity to mentor junior designers, contributing to team growth and personal leadership development.
• Internal Mobility: Delivery Hero's size offers opportunities to move into different product areas or design disciplines within the company.

📝 Enhancement Note: This role offers a clear path for growth within the specialized field of design systems, with opportunities to influence product strategy and gain experience in a complex, multi-brand environment. The impact is tangible, improving efficiency and user experience at a global scale.

🌐 Work Environment

Office Type: Hybrid Work Model Office Location(s): Berlin, Germany. The company has a physical presence in Berlin, and the hybrid model requires 2 days per week in the office for face-to-face connection and collaboration.

Workspace Context:

• Collaborative Hub: The Berlin campus likely serves as a hub for collaboration, innovation, and fostering company culture, providing opportunities for spontaneous interactions and team building.
• Technology-Enabled: Access to industry-standard design tools (Figma) and potentially other collaborative software and hardware.
• Cross-Functional Interaction: The environment encourages interaction with diverse teams, including product, engineering, and other design disciplines, fostering a holistic approach to product development.
• Global Connectivity: While based in Berlin, the role involves working with global teams, necessitating strong remote collaboration skills and tools.

Work Schedule:

• The hybrid model allows for a balance between focused individual work (potentially remote) and collaborative team activities (in-office). The specific schedule is likely flexible, allowing designers to manage their time effectively to meet project deadlines and team needs.

📝 Enhancement Note: The hybrid model is designed to balance the benefits of remote work (focus, flexibility) with the advantages of in-person collaboration and team cohesion. The emphasis on "face-to-face connection" suggests that the office days will be geared towards high-impact collaborative activities.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of CV and portfolio to assess experience, skills, and alignment with the role’s requirements.
• Hiring Manager/Recruiter Call: A preliminary conversation to discuss your background, motivations, and fit for the role and company culture.
• Portfolio Presentation & Design Challenge: A key stage where you'll present your portfolio, focusing on relevant design system projects, and potentially tackle a practical design challenge related to component design, system thinking, or visual consistency.
• Team Interviews: Meetings with potential team members (other designers, product managers, engineers) to assess collaboration skills, technical understanding, and cultural fit.
• Final Interview: Potentially with a senior leader within the design organization to discuss strategic alignment and long-term potential.

Portfolio Review Tips:

• Highlight Design System Impact: Clearly articulate your role in the design system's lifecycle, the problems you solved, and the measurable impact (e.g., increased efficiency, improved consistency, faster time-to-market).
• Showcase Process & Rationale: Walk through your Figma files, explaining your approach to component creation, documentation, and governance. Demonstrate your thinking behind design decisions.
• Focus on Visual Craft & Accessibility: Ensure your visual design work is polished and that you can speak to how you implemented accessibility standards.
• Tell a Story: For each project, structure your presentation to tell a clear story: the problem, your solution, the execution, and the outcome.
• Tailor to Delivery Hero: Research Delivery Hero's brands and products. If possible, highlight how your skills and experience align with their specific needs, especially in the logistics and service domain.

Challenge Preparation:

• Design System Fundamentals: Refresh your knowledge of design system best practices, component states, variants, and documentation standards.
• Visual Design Principles: Be prepared to apply principles of typography, color, spacing, and motion under pressure.
• Problem-Solving: Practice breaking down complex design problems into manageable steps and articulating your thought process clearly.
• Communication: Focus on clear, concise communication, explaining your rationale and design choices effectively.

📝 Enhancement Note: The portfolio review is paramount. Candidates should prepare to deeply discuss their design system experience, showcasing not just visual output but also the strategic thinking and operational processes involved. The design challenge will likely test practical application of these skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for design system creation, component management, prototyping, and documentation. Advanced proficiency is essential.
• Adobe Creative Suite (Photoshop, Illustrator): May be used for asset creation or supporting visual design tasks.

Analytics & Reporting:

• User Research Tools: Tools like UserTesting.com, Maze, or internal analytics platforms may be used to gather user feedback and performance data to inform design system decisions.
• Data Visualization Tools: Potentially Tableau, Power BI, or internal dashboards for analyzing user behavior and system adoption metrics.

CRM & Automation:

• While not directly a CRM role, understanding how design systems integrate with front-end development workflows and potentially digital asset management (DAM) systems is beneficial. Familiarity with Jira or similar project management tools for tracking design system tasks and bugs is also valuable.

📝 Enhancement Note: Figma is the central technology for this role. A strong understanding of how design systems integrate into broader tech stacks and development workflows will be a significant advantage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users (customers, riders, vendors) through thoughtful design.
• Collaboration: A strong belief in working together across disciplines to achieve shared goals and build the best possible products.
• Excellence & Craftsmanship: A dedication to high-quality visual design, attention to detail, and continuous improvement of design standards.
• Efficiency & Scalability: A focus on creating solutions that are efficient to build, maintain, and scale across a global organization.
• Innovation & Adaptability: A willingness to explore new ideas, adapt to changing needs, and contribute to a fast-paced, evolving environment.

Collaboration Style:

• Cross-Functional Partnership: Expect a collaborative environment where designers work hand-in-hand with product managers, engineers, and researchers, valuing diverse perspectives.
• Open Communication: A culture that encourages open dialogue, constructive feedback, and transparent sharing of information and ideas.
• Knowledge Sharing: Active participation in sharing best practices, design patterns, and insights within the design team and across product teams.
• Iterative Design: A process that embraces feedback loops and iterative refinement, treating the design system as a living entity that evolves over time.

📝 Enhancement Note: The company values a proactive, collaborative, and user-focused approach. Designers are expected to be team players who can influence and drive consensus through clear communication and strong design rationale.

⚡ Challenges & Growth Opportunities

Challenges:

• Multi-Brand Integration: Harmonizing design elements and components across nine different brands presents a significant complexity and requires strong negotiation and standardization skills.
• Global Scale & Consistency: Ensuring the design system remains consistent and effective across diverse markets, languages, and user contexts worldwide.
• Balancing Flexibility and Control: Finding the right balance between providing designers with the flexibility they need and maintaining the integrity and consistency of the global design system.
• Adoption and Governance: Driving adoption of the design system across numerous product teams and establishing robust governance processes for contributions and updates.
• Keeping Pace with Innovation: Continuously evolving the design system to incorporate new UI patterns, accessibility best practices, and emerging technologies.

Learning & Development Opportunities:

• Design System Specialization: Become a recognized expert in design systems, potentially leading to roles focused on design operations, design governance, or platform design.
• Cross-Cultural Design: Gain invaluable experience working with diverse user groups and markets, enhancing your understanding of global design nuances.
• Mentorship & Leadership: Opportunities to mentor junior designers, develop leadership skills, and contribute to the growth of the design team.
• Industry Exposure: Engage with industry trends, attend conferences, and potentially pursue certifications related to design systems, accessibility, or UX.

📝 Enhancement Note: This role offers the chance to tackle complex, high-impact challenges inherent in managing a large-scale, multi-brand design system, which can significantly accelerate career growth and specialization.

💡 Interview Preparation

Strategy Questions:

• Design System Philosophy: "How do you define a successful design system, and what are the key metrics you use to measure its impact and adoption?" Be prepared to discuss your philosophy on componentization, scalability, and governance.
• Cross-functional Collaboration: "Describe a time you had to gain buy-in for a design system change or component from engineering or product teams. What was your approach, and what was the outcome?" Focus on your ability to communicate the value and feasibility of your proposals.
• Problem-Solving & Iteration: "Imagine a scenario where a product team is struggling to adopt a specific component from the design system. How would you diagnose the issue and what steps would you take to help them?" Think about user-centric problem-solving and iterative improvements.

Company & Culture Questions:

• Delivery Hero's Mission: "How does your approach to design systems align with Delivery Hero's mission to deliver an amazing experience, fast, easy, and to your door?" Research their mission and values.
• Team Dynamics: "What kind of collaborative environment do you thrive in, and how do you contribute to a positive team culture within a design team?" Be ready to share examples of your collaborative approach.
• Impact Measurement: "How would you measure the success of your contributions to the Logistics Service Product Line's design system?" Connect your work to business outcomes and user experience improvements.

Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio presentation logically, starting with an overview of your design system experience and then diving into specific case studies.
• Highlight Your Role: Clearly define your contributions within each project, especially in collaborative efforts.
• Show, Don't Just Tell: Use visual aids (screenshots, mockups, Figma prototypes) to demonstrate your work. Be prepared to walk through your Figma files to show your process and organization.
• Quantify Impact: Whenever possible, use data and metrics to illustrate the impact of your design decisions and the success of your design system initiatives.
• Practice Your Narrative: Rehearse your presentation to ensure a smooth flow, clear articulation of your ideas, and adherence to time limits.

📝 Enhancement Note: Prepare to speak extensively about your design system experience, demonstrating not only your visual design skills but also your strategic thinking, process management capabilities, and ability to collaborate effectively across diverse teams.

📌 Application Steps

To apply for this Senior Visual Designer position:

• Submit your application through the provided application link on jobs.smartrecruiters.com.
• Portfolio Optimization: Curate your portfolio to prominently feature your strongest design system projects. Clearly articulate your role, the problem you solved, your design process, and the measurable impact of your work, especially any experience with multi-brand systems or complex component libraries.
• Resume Tailoring: Ensure your resume highlights keywords relevant to design systems, visual design, Figma, accessibility, and cross-functional collaboration. Quantify achievements wherever possible, focusing on contributions to efficiency and user experience.
• Interview Readiness: Prepare to discuss your design system philosophy, your experience with Figma, and how you approach collaboration and problem-solving. Practice presenting your portfolio with a focus on storytelling and impact.
• Company Research: Familiarize yourself with Delivery Hero's mission, values, and its diverse brand portfolio, considering how your design system expertise can contribute to their global logistics and service operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.