Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer Company: Konrad Location: Toronto, Ontario, Canada Job Type: Full-time Category: Digital Design Operations / User Experience Design Date Posted: 2025-08-01 Experience Level: Mid-Senior Level (3-5 years) Remote Status: Hybrid

🚀 Role Summary

• Spearhead the design and execution of best-in-class digital experiences and interfaces, emphasizing craft, usability, and polish across web and mobile platforms.
• Lead design workstreams from initial research and ideation through to final execution, translating complex business problems into intuitive user journeys.
• Develop and deliver pixel-perfect design systems, interaction models, and user flows using advanced Figma capabilities, ensuring consistency and scalability.
• Leverage UX research, usability insights, and product data to iteratively refine and optimize designs, driving user satisfaction and business objectives.

📝 Enhancement Note: This role is categorized under Digital Design Operations, focusing on process optimization within the UX/UI design discipline, aligning with the broader GTM operations focus by ensuring user-centric product development that supports business growth.

📈 Primary Responsibilities

• Design and deliver exceptional, user-centered experiences and interfaces with meticulous attention to craft, usability, and overall polish across diverse digital platforms.
• Develop comprehensive and pixel-perfect design systems, interaction specifications, and user flows within Figma, ensuring seamless integration and adherence to brand guidelines.
• Lead and manage key design workstreams for client projects, guiding the process from initial discovery and user research through to final design execution and handover.
• Integrate UX research findings, usability testing outcomes, and product analytics data to inform and elevate design decisions and drive continuous improvement.
• Clearly and effectively present design concepts, strategies, and final deliverables to internal teams, clients, and stakeholders, advocating for user needs and design rationale.
• Foster strong collaborative relationships with cross-disciplinary teams, including strategists, developers, product managers, and clients, to achieve optimal project outcomes.
• Manage and balance multiple concurrent projects and deliverables, consistently prioritizing quality, detail, and adherence to project timelines.
• Provide constructive, actionable feedback and mentorship to support the professional development and skill enhancement of junior designers within the team.
• Stay abreast of emerging design trends, tools, and best practices in UX/UI design and digital product development to inject innovation and fresh perspectives into projects.

📝 Enhancement Note: The responsibilities emphasize leadership in design workstreams and mentorship, indicating a senior-level role with expectations for strategic contribution and team development, common in operations-focused design leadership.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design, Human-Computer Interaction, or a related field is advantageous. Candidates with relevant certifications or extensive coursework in UX/UI design are highly regarded.

Experience:

• 3-5 years of professional experience in UX/UI design.
• Minimum of 1 year specifically in leading UX and UI design initiatives, demonstrating project ownership and strategic direction.
• Experience working on complex digital products or platforms, showcasing the ability to handle intricate user flows and system design.

Required Skills:

• Advanced proficiency in Figma for UI design, prototyping, and design system development.
• Demonstrated expertise in UX thinking, including user research methodologies, information architecture, and journey mapping.
• Strong capabilities in interaction design, translating user needs into intuitive and engaging user flows.
• Excellent visual design skills, with a keen eye for aesthetics, typography, color theory, and layout.
• Proficiency in synthesizing complex data, research findings, and business requirements into actionable design solutions.
• Exceptional communication and presentation skills, with the ability to articulate design decisions and rationale clearly to diverse audiences.
• Proven ability to collaborate effectively with cross-functional teams, including developers, strategists, and product managers.
• High level of attention to detail and commitment to delivering polished, high-quality design outcomes.
• Ability to thrive in ambiguity, adapt to changing project needs, and maintain a self-directed approach.

Preferred Skills:

• Familiarity with other prototyping tools beyond Figma (e.g., InVision, Adobe XD).
• Experience in developing and maintaining design systems for scalable digital products.
• Knowledge of UX research methodologies and usability testing techniques.
• Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.
• Experience with agile development methodologies and working within a digital consultancy environment.

📝 Enhancement Note: The emphasis on Figma, design systems, and translating business requirements into design solutions highlights a focus on operational efficiency and standardization within the design process, crucial for GTM readiness.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating a strong command of UX thinking, interaction design principles, and visual design execution across web and mobile platforms.
• Case studies showcasing the complete design process, from initial problem definition and user research through ideation, prototyping, testing, and final design delivery.
• Examples of contributions to or creation of design systems, highlighting component libraries, style guides, and their application.
• Evidence of leading design workstreams, including project ownership, collaboration with cross-functional teams, and stakeholder management.
• Demonstration of how data, research, and user feedback were integrated into the design process to drive improvements and achieve project goals.

Process Documentation:

• Portfolio pieces should implicitly or explicitly showcase an understanding of structured design processes, workflow design, and iterative development.
• Highlight projects where you have documented design decisions, user flows, or system components to ensure clarity and facilitate collaboration.
• Include examples that demonstrate how you measured the success of your designs, ideally with quantifiable results or user feedback.

📝 Enhancement Note: The expectation for a portfolio demonstrating a structured design process, design systems, and data-driven iteration underscores the operational aspect of design, focusing on efficiency, scalability, and measurable impact.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX/UI Designers in Toronto with 3-5 years of experience, the estimated salary range is CAD $85,000 - $115,000 annually. This range reflects the demand for skilled designers, the agency/consultancy environment, and the hybrid work model.

Benefits:

• Comprehensive Health & Wellness Benefits Package, likely including medical, dental, and vision coverage.
• Opportunities for Socials, Outings & Retreats, fostering team cohesion and company culture.
• Retirement Planning support, such as a Group RRSP or pension plan.
• Generous Parental Leave Program, supporting new parents.
• Annual tech & travel allowance, contributing to professional development and work flexibility.
• A strong Culture of Learning & Development, with resources for continuous skill enhancement.
• Flexible Working Hours, allowing for better work-life integration.
• Work from Home Flexibility, supporting a hybrid work model.
• Service Recognition Programs, acknowledging employee loyalty and contributions.

Working Hours: The standard working hours are likely around 40 hours per week, with the flexibility to adjust schedules as needed, aligning with the "Flexible Working Hours" benefit.

📝 Enhancement Note: The salary estimate is based on market data for Toronto, Canada, for similar roles and experience levels. Benefits are detailed as provided, highlighting attractive offerings for operations professionals seeking work-life balance and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Consultancy / Technology Services. Konrad operates as a next-generation digital consultancy, focusing on solving complex business problems through creative and forward-thinking digital solutions for global clients. This context implies a fast-paced, client-centric environment that values innovation and high-quality output. Company Size: While not explicitly stated, the mention of "hundreds of millions of consumers" and a "global clients" base suggests a medium to large-sized consultancy with significant project scope and impact. This size indicates opportunities for varied project exposure and potential for structured career progression. Founded: The founding date is not provided, but the description as a "next generation digital consultancy" implies a modern, agile, and potentially evolving company culture.

Team Structure:

• The UX/UI team likely comprises designers with varying levels of experience, working in a collaborative pod or project-based structure.
• Designers report to a Design Lead or Creative Director, with designers at this level expected to mentor junior team members.
• Cross-functional collaboration is a core tenet, with designers working closely with strategists, developers, project managers, and client teams.

Methodology:

• Konrad likely employs agile and client-driven methodologies, emphasizing iterative design, user feedback loops, and rapid prototyping.
• Data analysis and user research are integral to their design process, ensuring solutions are informed and effective.
• Emphasis is placed on creating "best-in-class" digital products, suggesting a commitment to design excellence and process rigor.

Company Website: https://www.konrad.com

📝 Enhancement Note: The company's positioning as a "next generation digital consultancy" suggests a culture that values innovation, adaptability, and a strong focus on client success, directly impacting how design operations are structured and executed.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX/UI Designer, indicating a mid-to-senior level within the design hierarchy. It implies a significant degree of autonomy, responsibility for leading design workstreams, and the expectation to mentor more junior designers. This level is crucial for driving operational excellence within design projects.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Lead, Creative Director, or a Head of Design. They will, in turn, provide guidance and feedback to junior designers and collaborate closely with project managers and other discipline leads.

Operations Impact: As a Senior UX/UI Designer, the role has a direct impact on the success of digital products by ensuring they are user-friendly, intuitive, and meet business objectives. This directly supports Go-To-Market (GTM) strategies by creating products that resonate with target audiences, drive adoption, and contribute to revenue growth through positive user experiences.

Growth Opportunities:

• Leadership Progression: Potential to advance to Lead UX/UI Designer, Design Manager, or Art Director roles, overseeing larger teams and strategic design initiatives.
• Skill Specialization: Opportunities to deepen expertise in specific areas like design systems, research methodologies, accessibility, or product strategy.
• Client Engagement: Increased involvement in client-facing strategy and presentations, developing business acumen and relationship management skills.
• Project Diversity: Exposure to a wide range of industries and project types, broadening experience and portfolio breadth.
• Mentorship: Formal or informal opportunities to mentor junior designers, enhancing leadership and coaching skills.

📝 Enhancement Note: The growth path from Senior UX/UI Designer to leadership roles within a consultancy highlights a structured career progression, aligning with the operational need for experienced individuals to drive team efficiency and project success.

🌐 Work Environment

Office Type: Konrad offers a hybrid work model, implying a mix of in-office collaboration and remote flexibility. The office environment is likely designed to foster collaboration, creativity, and client interaction.

Office Location(s): The primary office location is Toronto. Specific details about the office's amenities, accessibility, or neighborhood would require further inquiry, but Toronto generally offers a vibrant urban setting with good public transport links.

Workspace Context:

• The workspace is expected to be collaborative, with opportunities for designers to interact with peers, strategists, and developers for brainstorming and problem-solving sessions.
• Access to industry-standard design tools and technology, particularly Figma, will be provided.
• The environment encourages the sharing of ideas and constructive feedback, contributing to a culture of continuous improvement in design processes.

Work Schedule: The role includes "Flexible Working Hours," allowing designers to manage their schedules effectively, provided project deliverables and collaborative needs are met. This flexibility is beneficial for balancing deep work sessions with team interactions and personal commitments.

📝 Enhancement Note: The hybrid model and flexible hours are key considerations for operations professionals seeking a balance between structured work and personal autonomy, with office time likely dedicated to high-impact collaboration and team building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and fit. Preparation: Ensure your resume is tailored with operations-relevant keywords and your portfolio clearly highlights your UX/UI process and impact.
• Design Challenge/Case Study: You may be asked to complete a design exercise or present a detailed case study from your portfolio, focusing on your problem-solving approach, design process, and rationale. Preparation: Select a strong portfolio piece that demonstrates leadership, complex problem-solving, and quantifiable results. Practice articulating your process concisely and effectively.
• Team/Hiring Manager Interview: A discussion focused on your experience, design philosophy, collaboration style, and how you handle feedback and mentorship. Preparation: Be ready to discuss how you approach design operations, mentor junior designers, and ensure high-quality design outcomes.
• Final Interview: Potentially with senior leadership to assess cultural fit and strategic alignment. Preparation: Research Konrad's values and recent projects to demonstrate your understanding and enthusiasm.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies that detail the problem, your role, the process, your solutions, and the outcomes.
• Demonstrate Process: Clearly illustrate your UX thinking, research methodologies, and iterative design process. Show how you translate requirements into design.
• Highlight Leadership: For this senior role, emphasize instances where you led design workstreams, mentored others, or influenced project direction.
• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success and impact of your designs.
• Figma Proficiency: Ensure your portfolio showcases advanced Figma skills, including design systems and complex prototyping.

Challenge Preparation:

• Understand the Brief: If given a design challenge, ensure you fully understand the objectives and constraints.
• Process-Oriented: Focus on demonstrating your thought process and how you would approach the problem systematically, rather than just presenting a final solution.
• Time Management: Practice presenting your work within a given timeframe, allocating sufficient time for each section of your presentation.
• Storytelling: Frame your case studies as compelling narratives that highlight your problem-solving abilities and contributions.

📝 Enhancement Note: The interview process emphasizes demonstrating a structured design process, leadership capabilities, and the ability to articulate design impact, all crucial elements for roles focused on operational efficiency and results within a GTM context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, collaboration, and design system management. Advanced proficiency is expected.
• Prototyping Tools: Familiarity with other prototyping tools (e.g., InVision, Axure, ProtoPie) may be beneficial, though Figma's capabilities are often sufficient.
• Design Systems: Experience with creating, managing, and scaling design systems within Figma.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to interpret user behavior data and inform design decisions.
• Experience with user testing platforms and feedback tools.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with product development pipelines and potentially CRM-driven customer journeys is a plus.

📝 Enhancement Note: The explicit mention of Figma as a primary tool and the expectation of proficiency in design systems highlight the operational aspect of maintaining design consistency and efficiency across projects.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to create forward-thinking and creative digital solutions.
• Collaboration: A strong emphasis on teamwork and cross-functional partnership.
• Quality & Craftsmanship: Commitment to delivering "best-in-class" digital products with high attention to detail.
• Lifelong Learning: Encouragement to continuously learn and stay updated on design trends and tools.
• Client Focus: Dedication to solving complex business problems for global clients.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with strategists, developers, and other project stakeholders, fostering a cohesive team environment.
• Constructive Feedback: A culture that values open and supportive feedback among team members to improve design outcomes.
• Knowledge Sharing: Encouragement of sharing best practices, insights, and learning opportunities within the design team and across disciplines.

📝 Enhancement Note: The emphasis on collaboration, quality, and continuous learning aligns with operational best practices for design teams aiming for efficiency and high performance.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Projects: Effectively managing time and priorities across several client projects with varying demands and deadlines.
• Navigating Ambiguity: Translating complex or ill-defined client requirements into clear, executable design solutions.
• Client Communication: Effectively managing client expectations, presenting design rationale, and incorporating feedback constructively.
• Staying Current: Keeping pace with the rapidly evolving landscape of digital design tools, trends, and user expectations.

Learning & Development Opportunities:

• Skill Advancement: Opportunities to deepen expertise in advanced UX research techniques, accessibility standards, or specialized design areas.
• Industry Exposure: Working with diverse clients and industries provides broad learning experiences.
• Mentorship Programs: Formal or informal opportunities to be mentored or to mentor junior designers, enhancing leadership and coaching skills.
• Training Resources: Access to courses (like BrainStation, as mentioned) and other professional development opportunities to enhance skills.

📝 Enhancement Note: The challenges highlight the need for strong organizational and communication skills, critical for operational success. Growth opportunities focus on enhancing both technical and leadership capabilities within the design domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a design workstream from discovery to delivery. What were the key challenges and how did you overcome them?" Focus on your process, decision-making, and collaboration.
• "How do you integrate user research and data into your design process to ensure user needs are met?" Provide specific examples of how data influenced your design decisions.
• "How do you approach building and maintaining a design system? What are the benefits of doing so?" Discuss your experience with Figma design systems and their operational advantages.
• "How do you provide constructive feedback to junior designers, and how do you receive it yourself?" Showcase your mentorship and collaboration skills.
• "Walk me through a complex UX challenge you faced and how you solved it." Be ready to explain your thought process, alternatives considered, and the final outcome.

Company & Culture Questions:

• "Why Konrad? What interests you about our approach to digital consultancy?" Research Konrad's projects, client base, and company values.
• "How do you ensure collaboration with developers and other cross-functional teams?" Discuss your experience working in integrated teams and your communication strategies.
• "What are your thoughts on the importance of UX/UI design in driving business success?" Connect your design philosophy to business outcomes and GTM strategy.

Portfolio Presentation Strategy:

• Storytelling: Frame your case studies as compelling narratives with a clear beginning (problem), middle (process), and end (solution and impact).
• Visual Clarity: Ensure your visual examples are high-quality and clearly illustrate your design decisions.
• Process Emphasis: Clearly articulate your design process, highlighting your strategic thinking and problem-solving approach.
• Conciseness: Be prepared to present your key projects efficiently within a given timeframe, focusing on the most impactful aspects.
• Figma Showcase: If possible, briefly demonstrate your Figma skills or walk through a specific interactive prototype.

📝 Enhancement Note: Preparing for these types of questions requires a deep understanding of your own design process and its operational implications, as well as a clear articulation of how your skills align with Konrad's client-focused, innovation-driven culture.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link, ensuring all required fields are completed accurately.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate leadership in design workstreams, advanced Figma skills, and a clear, structured design process. Showcase your ability to translate complex requirements into polished user experiences.
• Resume Optimization: Update your resume to emphasize your 3-5 years of experience, with at least 1 year in a lead capacity. Use keywords like "UX/UI Design," "Figma," "Design Systems," "User Research," "Interaction Design," "Visual Design," "Cross-functional Collaboration," and "Mentorship." Quantify achievements where possible.
• Interview Practice: Practice articulating your design process, presenting case studies effectively, and answering common interview questions related to collaboration, problem-solving, and mentorship. Prepare to discuss your experience with design operations and driving quality outcomes.
• Company Research: Thoroughly research Konrad's website, services, and client portfolio. Understand their approach to digital consultancy and identify how your skills and values align with their culture and mission. Pay attention to any mention of their design philosophy or methodologies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.