Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Jobgether (on behalf of a partner company)

Location: Canada

Job Type: Fixed term / Contractor, Part-time

Category: User Experience Research / Product Research

Date Posted: April 15, 2026

Experience Level: 5+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead and support end-to-end UX research activities for a global knowledge platform, focusing on quantitative and mixed-method approaches.

• Drive data-driven product improvements by uncovering user behaviors, motivations, and needs through surveys, large-scale studies, and statistical analysis.

• Collaborate closely with product teams and research peers to translate complex insights into actionable product and design strategies.

• Contribute to a mission-driven, remote-first, and globally distributed environment, engaging with diverse stakeholders across time zones.

• This role is ideal for researchers passionate about working on products with global social impact and who thrive in structured, mission-oriented settings.

📝 Enhancement Note: This role is a part-time contract position (approximately 30 hours per week). The "fixed term" employment type suggests a defined project duration or specific need, which is common for specialized research roles. The emphasis on quantitative methods, surveys, and statistical analysis indicates a strong need for analytical rigor in understanding user behavior at scale.

📈 Primary Responsibilities

• Coordinate closely with UX Research leads and stakeholders to define research goals, methodologies, timelines, and execution plans for complex projects.

• Support the scoping and design of research projects, with a particular emphasis on selecting appropriate quantitative and mixed-method approaches to address strategic business questions.

• Manage all phases of the research process, including sophisticated survey design, participant recruitment strategies (especially for large-scale studies), robust data collection, and efficient research operations.

• Conduct in-depth quantitative analysis and statistical interpretation, leveraging data visualization techniques to present findings clearly and compellingly.

• Execute qualitative research components as needed, such as in-depth interviews, diary studies, or contextual inquiry, to complement quantitative findings.

• Translate research findings and complex data interpretations into clear, actionable insights that directly inform product strategy, feature development, and user experience improvements.

• Effectively communicate research outcomes and strategic recommendations to diverse stakeholders, including product managers, designers, engineers, and leadership, through well-crafted written reports and impactful presentations.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on quantitative research leadership and execution, including survey design and statistical analysis. The phrase "end-to-end UX research activities" implies ownership from problem definition to insight delivery. The need to "identify and resolve blockers independently" suggests a requirement for proactive problem-solving and self-sufficiency.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, Computer Science, or a related field is typically expected for a Senior UX Researcher role.

Experience: 5+ years of progressive experience in User Experience (UX) Research, with a demonstrable specialization in quantitative research methodologies.

Required Skills:

• 5+ years of hands-on experience in UX Research, with a significant focus on quantitative research methods.

• Expert proficiency in designing and executing surveys, large-scale usability studies, diary studies, and UX benchmarking methodologies.

• Strong knowledge of statistical analysis principles, data interpretation techniques, and effective data visualization for research findings.

• Demonstrated experience conducting qualitative research, including user interviews and contextual inquiry, to provide a holistic understanding of user needs.

• Proven ability to lead research projects independently from inception to completion, as well as collaborate effectively within cross-functional teams (Product, Design, Engineering).

• Excellent written and verbal communication skills, with a strong aptitude for presenting complex findings and strategic recommendations clearly and persuasively to diverse audiences.

• Exceptional organizational and time-management skills, with the capacity to manage multiple priorities, projects, and deadlines concurrently in a remote setting.

Preferred Skills:

• Multilingual abilities, which would be highly beneficial for a global knowledge platform.

• Experience working with open-source communities or volunteer-driven organizations, reflecting the potential collaborative nature of the partner company.

• Familiarity with wiki-based platforms or similar knowledge-sharing systems, indicating an understanding of the product's domain.

• Experience with A/B testing design and analysis as part of quantitative research efforts.

• Proficiency with advanced statistical software or programming languages (e.g., R, Python, SPSS) for complex data analysis.

📝 Enhancement Note: The "5+ years" experience level, combined with the emphasis on leading projects independently and strong quantitative skills, positions this as a Senior-level role. The preferred skills suggest a company that values community engagement and potentially operates with open-source principles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 end-to-end research projects, with a strong emphasis on those that leveraged quantitative methodologies (surveys, large-scale studies, quantitative analysis).

• For each project, clearly articulate the research problem, your role, the research methodology employed (especially statistical approaches), key findings, and the impact on product decisions or user experience.

• Include specific examples of survey design, data analysis, and how you translated statistical results into actionable insights.

• Demonstrate your ability to present complex data and findings in a clear, concise, and compelling manner, using visualizations and storytelling.

Process Documentation:

• Evidence of structured research planning, including defining research goals, selecting appropriate quantitative and mixed methods, and developing detailed execution plans.

• Examples of how you managed the research lifecycle, from participant recruitment and data collection to rigorous analysis and reporting.

• Documentation or case studies illustrating your approach to translating raw data and statistical outputs into strategic, user-centered recommendations.

• Examples of how you communicated research findings to various stakeholders, adapting your message and format to different audiences.

📝 Enhancement Note: Given the role's strong quantitative focus, a portfolio demonstrating structured survey design, statistical analysis, and the ability to derive actionable insights from large datasets will be crucial. The emphasis on "end-to-end" research means showcasing ownership and comprehensive project management.

💵 Compensation & Benefits

Salary Range: For a Senior UX Researcher contract role (part-time, ~30 hours/week) in Canada, compensation can vary significantly by province and specific experience. Based on industry benchmarks for contract UX research roles with 5+ years of experience, a competitive hourly rate would likely range from CAD $60 to CAD $100+. This translates to an estimated annual equivalent of CAD $93,600 to CAD $156,000 for a full-time position, with the contracted role prorated accordingly.

Benefits:

• Fully remote, global-first working environment, offering flexibility and work-life balance.

• Part-time contract (approximately 30 hours per week) with flexible engagement, allowing for focused work and personal time management.

• Opportunity to contribute to a globally recognized, high-impact knowledge platform, aligning with a mission-driven purpose.

• Exposure to large-scale UX research challenges across diverse international audiences, fostering professional growth.

• Collaborative work environment with experienced UX researchers and product teams, promoting knowledge sharing and mentorship.

• Competitive compensation adjusted to location and experience, ensuring fair market value for contracted services.

Working Hours: Approximately 30 hours per week. The exact schedule is flexible, accommodating a globally distributed team and the nature of contract work. This flexibility allows for effective time management across different time zones and personal commitments.

📝 Enhancement Note: As this is a contract role, benefits like health insurance, paid time off, and retirement contributions are typically not included unless negotiated separately or provided by the contracting agency (Jobgether in this case, though specifics would need to be clarified). The compensation is estimated based on typical contract rates for senior-level research roles in Canada.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Information Services (specifically, a large knowledge platform). This industry often values data-driven decision-making, user-centricity, and rapid iteration based on insights.

Company Size: The description implies a large, established organization ("one of the world’s largest knowledge platforms used by millions of people globally") with a significant global presence. This suggests a structured environment with established processes but also the potential for large-scale impact.

Founded: Not specified, but the scale suggests a company with a significant history in the digital space.

Team Structure:

• The role involves collaboration with UX Research leads and peers, indicating a dedicated UX Research function within the organization.

• Close collaboration with product teams (Product Managers, Designers, Engineers) is a core aspect, emphasizing a cross-functional, agile development environment.

Methodology:

• A strong emphasis on quantitative research, including surveys, large-scale studies, and statistical analysis, points to a data-driven approach to product development and decision-making.

• Mixed-method research is utilized, combining quantitative rigor with qualitative insights to provide a comprehensive understanding of user needs and behaviors.

• The focus on transforming insights into actionable product improvements suggests a culture that values research impact and its direct contribution to product strategy.

Company Website: While the partner company is not named, the domain is likely related to "knowledge platforms" or information dissemination. The Jobgether website (jobgether.com) is where the application is processed.

📝 Enhancement Note: The partner company's focus on a "knowledge platform" suggests a product that might be academic, educational, or informational in nature, serving a broad, diverse user base. The "remote-first and globally distributed environment" points to a culture that embraces asynchronous work, digital collaboration tools, and inclusivity across different geographies and time zones.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Researcher position, indicating a mid-to-senior level of expertise. The role requires independent project leadership, advanced methodological skills (especially quantitative), and the ability to influence product strategy. It's a step beyond an individual contributor role focused solely on execution, requiring strategic thinking and stakeholder management.

Reporting Structure: The role involves coordinating with UX Research leads and collaborating with product teams. This suggests a reporting line within a UX Research function, with direct collaboration and project alignment with Product Management and Design teams. The exact hierarchy would depend on the partner company's internal structure.

Operations Impact: The Senior UX Researcher's impact is measured by their ability to generate actionable insights that directly inform product strategy, improve user experience, and ultimately drive engagement and satisfaction on a globally used knowledge platform. Success means research findings are integrated into product roadmaps and design decisions, leading to measurable improvements for millions of users.

Growth Opportunities:

• Skill Specialization: Deepen expertise in advanced quantitative research methods, statistical modeling, and large-scale data analysis for user behavior.

• Leadership Development: Potential to mentor junior researchers, lead larger research initiatives, or contribute to defining research best practices within the organization.

• Cross-Functional Influence: Gain experience influencing product strategy at a senior level, working closely with product leadership on long-term vision and user needs.

• Domain Expertise: Develop deep knowledge of the specific domain of the knowledge platform, understanding its unique user base and challenges.

• Project Variety: Work on diverse research challenges across different features, user segments, and global markets of the platform.

📝 Enhancement Note: As a contract role, formal career progression might be limited compared to a full-time position. However, the opportunity lies in gaining exposure to high-impact projects, developing specialized skills, and building a strong portfolio that can lead to future contract or full-time roles. The "Senior" title implies a need for strategic thinking and the ability to operate with significant autonomy.

🌐 Work Environment

Office Type: Fully remote. This means no physical office location is required, and work is conducted from home or a co-working space chosen by the contractor.

Office Location(s): While the role is based in Canada, the distributed nature means collaboration will occur across various global time zones. The "remote-first" approach is key.

Workspace Context:

• The work environment is digital and collaborative, heavily relying on communication and project management tools (e.g., Slack, Zoom, Jira, Figma, survey platforms).

• Researchers will likely have access to or be expected to use a suite of UX research tools for survey creation, data analysis, and participant management.

• The global distribution necessitates strong asynchronous communication practices and a culture of clear documentation to ensure alignment across teams operating in different time zones.

Work Schedule: Approximately 30 hours per week, with flexibility. While core collaboration hours might exist, the nature of remote, global work often allows for significant autonomy in scheduling, provided deadlines are met and key meetings are attended. This requires strong self-discipline and time management to balance project demands with personal flexibility.

📝 Enhancement Note: The emphasis on a "remote-first and globally distributed environment" suggests that the partner company has mature processes for remote collaboration, including effective use of digital tools and potentially asynchronous communication strategies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by Jobgether to assess basic qualifications and fit against core requirements, potentially using their AI matching process.

• Hiring Manager/Team Interview: A discussion with the UX Research lead or hiring manager to delve deeper into experience, methodology, and fit for the specific project. This might include behavioral questions and situational scenarios.

• Portfolio Review & Case Study Discussion: A critical stage where candidates present selected research projects from their portfolio. Expect to discuss your process, methodologies (especially quantitative), findings, impact, and how you handled challenges. This may involve a specific case study walkthrough.

• Cross-functional Interview: Potentially an interview with a Product Manager or Designer to assess collaboration style and ability to translate research into product impact.

• Final Evaluation: Based on overall fit, experience, research acumen, and cultural alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best highlight your quantitative research expertise, end-to-end project management, and impactful results. Ensure a strong representation of survey design, statistical analysis, and actionable insights derived from data.

• Structure Your Narrative: For each project, clearly define the problem, your specific role and contributions, the methodologies used (emphasizing quantitative aspects), key findings, and the tangible impact on the product or business. Use the STAR method (Situation, Task, Action, Result) where applicable.

• Showcase Data & Insights: Be prepared to walk through your data analysis process and demonstrate how you derive meaningful insights from quantitative data. Use clear visualizations to support your points.

• Highlight Collaboration & Operations: Demonstrate how you worked with cross-functional teams and managed research operations efficiently.

• Tailor Your Presentation: Understand the partner company's mission and product. If possible, frame your examples to show how your skills align with their challenges and goals.

Challenge Preparation:

• Quantitative Exercise: Be prepared for a hypothetical scenario where you might be asked to design a survey, propose an analysis plan for a given dataset, or interpret mock research findings.

• Problem-Solving: Expect questions that assess your ability to approach complex research problems, identify appropriate methodologies, and overcome research challenges.

• Communication: Practice articulating your research process, findings, and recommendations clearly and concisely, as if presenting to a product team.

📝 Enhancement Note: The emphasis on Jobgether's AI matching suggests candidates should ensure their application materials (resume, portfolio) are rich with keywords related to quantitative UX research, statistical analysis, and survey design. The portfolio review is likely the most critical component for demonstrating practical skills.

🛠 Tools & Technology Stack

Primary Tools:

• Survey Platforms: Tools like Qualtrics, SurveyMonkey, Google Forms, Typeform, or specialized platforms for large-scale user surveys.

• Statistical Analysis Software: Proficiency in tools such as R, Python (with libraries like Pandas, SciPy, Statsmodels), SPSS, SAS, or similar for quantitative data analysis and statistical modeling.

• Data Visualization Tools: Tableau, Power BI, Looker, or libraries within R/Python (e.g., ggplot2, Matplotlib, Seaborn) to create compelling visual representations of data.

• Qualitative Research Tools: Tools for interviews (Zoom, Google Meet), diary studies, and potentially transcription services.

Analytics & Reporting:

• Web Analytics Platforms: Familiarity with tools like Google Analytics or Adobe Analytics to understand user behavior on digital platforms.

• Business Intelligence (BI) Tools: Experience with BI platforms for broader data exploration and reporting, if applicable to the partner company.

• Reporting & Presentation Software: Google Slides, PowerPoint, Keynote for creating and delivering research reports and presentations.

CRM & Automation:

• While not directly managing CRM, understanding how user data flows from CRM or user databases into research contexts can be beneficial.

• Familiarity with project management tools like Jira, Asana, Trello, or Monday.com for managing research workflows and timelines.

• Collaboration platforms like Slack, Microsoft Teams, or Google Workspace for communication.

📝 Enhancement Note: The core need here is strong quantitative analysis skills, which implies proficiency in statistical software and data visualization tools. Expertise in survey platforms is also essential for data collection.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A strong reliance on empirical evidence and statistical rigor to guide product development and strategy.

• User-Centricity: A deep commitment to understanding and advocating for user needs and behaviors to create impactful experiences.

• Collaboration & Transparency: Working effectively across diverse, distributed teams, with open communication and clear sharing of research processes and findings.

• Efficiency & Impact: A focus on conducting research efficiently to deliver timely, actionable insights that drive measurable positive outcomes for users and the platform.

• Adaptability & Learning: A willingness to adapt methodologies, learn new tools, and stay current with research best practices in a dynamic digital environment.

Collaboration Style:

• Cross-Functional Integration: Researchers are embedded within or work closely with product teams, fostering a collaborative environment where research insights are integrated early and often into the product lifecycle.

• Asynchronous Communication: Given the global, remote nature, strong emphasis on clear, documented communication that can be understood across time zones.

• Feedback Culture: Openness to receiving and providing constructive feedback on research plans, methodologies, and findings to ensure continuous improvement.

• Knowledge Sharing: A culture that encourages sharing of research processes, tools, and insights amongst the research community and with product stakeholders.

📝 Enhancement Note: The values lean towards a professional, results-oriented environment that leverages data and user insights to achieve significant global impact. The collaborative style is adapted for a remote, international setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Scale & Diversity: Conducting research that accurately reflects the needs and behaviors of a diverse, global user base across different cultures, languages, and technological access levels.

• Quantitative Rigor: Maintaining the highest standards of statistical validity and data integrity when dealing with large, complex datasets and potentially noisy real-world data.

• Translating Data to Action: Effectively communicating complex statistical findings to non-technical stakeholders and ensuring these insights translate into concrete product changes.

• Remote Collaboration: Navigating the complexities of asynchronous communication and building strong relationships with distributed teams without in-person interaction.

• "Fixed Term" Nature: Managing project scope and delivery expectations within a defined contract period, ensuring maximum impact within the allocated time.

Learning & Development Opportunities:

• Advanced Analytics: Opportunity to hone skills in advanced statistical techniques, predictive modeling, or machine learning applications in UX research.

• Large-Scale Research Design: Gain extensive experience in designing and executing research at a scale rarely seen, understanding the operational complexities involved.

• Cross-Cultural Research: Deepen understanding of conducting research across diverse international markets and cultural contexts.

• Product Strategy Influence: Develop greater strategic influence by contributing to the long-term vision and user experience of a major global platform.

• Methodological Exploration: Potentially explore new quantitative or mixed-methodologies for evolving research needs.

📝 Enhancement Note: The challenges are inherent to working on large-scale, global products with a strong quantitative focus. The growth opportunities are significant for a researcher seeking to expand their expertise in these specific areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex quantitative research project from start to finish. What were the key challenges, and how did you ensure the statistical validity of your findings?" (Focus on survey design, sampling, analysis, and interpretation).

• "How would you approach designing a large-scale survey to understand user engagement patterns on a global knowledge platform? What metrics would you prioritize?" (Demonstrate understanding of survey design, segmentation, and key performance indicators).

• "Imagine you've found a statistically significant but counter-intuitive result in your user data. How would you investigate further and communicate this finding to product stakeholders to ensure it leads to informed decisions?" (Assess critical thinking, qualitative follow-up, and communication skills).

Company & Culture Questions:

• "What interests you about working on a global knowledge platform, and what unique research challenges do you anticipate?" (Show understanding of the product's mission and user base).

• "How do you approach working in a fully remote, globally distributed team? What strategies do you use to stay connected and productive?" (Assess remote work acumen and collaboration skills).

Portfolio Presentation Strategy:

• Quantitative Focus: Select projects that prominently feature quantitative methodologies. Be ready to deep-dive into your survey design, statistical analysis methods, and how you interpreted the numerical results.

• Impact Storytelling: For each project, clearly articulate the "so what?" – the actionable insights derived and the subsequent impact on the product or user experience. Quantify impact where possible (e.g., "led to a X% increase in feature adoption").

• Methodological Clarity: Be prepared to explain why you chose specific quantitative methods and how they effectively addressed the research questions. Justify your choices.

• Visual Aids: Use clear, professional slides with effective data visualizations to support your presentation. Avoid overwhelming your audience with raw data; focus on key trends and insights.

• Conciseness: Respect time limits. Practice your presentation to be clear, engaging, and to the point, leaving ample time for Q&A.

📝 Enhancement Note: The interview process will heavily scrutinize quantitative research skills, the ability to manage research operations, and communication effectiveness. A strong portfolio showcasing these elements is paramount.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application through the Jobgether platform, ensuring your profile and resume are up-to-date and clearly highlight your quantitative UX research experience.

• Portfolio Customization: Prepare a portfolio that prominently features 3-5 end-to-end research projects, with a strong emphasis on quantitative methodologies (surveys, large-scale studies, statistical analysis). Ensure each project clearly outlines the problem, your role, methodology, findings, and impact.

• Resume Optimization: Tailor your resume to include keywords relevant to quantitative UX research, statistical analysis, survey design, data visualization, and remote collaboration. Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your research process, findings, and the impact of your work, especially for quantitative projects. Prepare to discuss how you handle research operations and collaborate in a remote, global setting.

• Company Research: While the partner company is not named, research general trends in large knowledge platforms, user engagement strategies, and global user research best practices to inform your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization (Jobgether) before making application decisions.