Senior UX Product Manager

📍 Job Overview

Job Title: Senior UX Product Manager Company: Blue Onion Location: New York, San Francisco, Chicago, Boston (Remote) Job Type: FULL_TIME Category: Product Management / User Experience / GTM Operations Date Posted: 2025-07-17T13:27:10 Experience Level: 5-10 Years Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic vision and execution for user experience across critical product areas, focusing on financial data workflows for CFOs and accountants.
• Drive the end-to-end product lifecycle from user research and roadmap development to iterative delivery and UX performance monitoring.
• Champion a customer-centric approach, translating complex financial data challenges into intuitive and efficient user journeys within a SaaS platform.
• Foster strong cross-functional collaboration with engineering, customer support, sales, and success teams to ensure a cohesive and reliable customer experience.

📝 Enhancement Note: This role, while titled "Senior UX Product Manager," has significant implications for Go-To-Market (GTM) operations and revenue enablement. The focus on automating reconciliation, understanding transactional data, and enabling faster financial closes directly impacts sales and customer success effectiveness. The "Senior" designation implies a need for strategic thinking, leadership in defining product direction, and the ability to mentor or influence other team members. The emphasis on "ownership" suggests a high degree of autonomy and responsibility for key product areas.

📈 Primary Responsibilities

• Define and own the end-to-end user experience strategy and roadmap for core customer journeys, including account setup, platform integrations, data validation, reconciliation workflows, and ongoing reporting.
• Collaborate closely with frontend engineering teams to meticulously define, scope, and deliver high-impact user experiences with speed, clarity, and exceptional attention to detail.
• Conduct deep dives into user workflows, pain points, and objectives through direct customer conversations, advanced behavior analytics, and hands-on user testing to inform product strategy.
• Translate user insights and business requirements into precise product designs, detailed user stories, and measurable success metrics that accelerate decision-making and foster cross-team alignment.
• Actively monitor user adoption, meticulously track UX performance metrics, and implement rapid iterations to enhance usability, reduce friction, and deliver quantifiable value to customers.
• Drive an iterative product delivery model that balances near-term value realization with progressive foundational UX improvements for long-term scalability and maintainability.
• Employ a systems-thinking approach to design cohesive, extensible user experiences built upon reliable, accurate data, ensuring consistency across all touchpoints.
• Execute rigorous cross-functional collaboration with Engineering, Support, Sales, and Success teams to ensure every customer touchpoint reinforces a seamless, consistent, and positive user experience.

📝 Enhancement Note: The responsibilities highlight a strong focus on process optimization within the financial operations domain. Responsibilities like "data validation," "reconciliation workflows," and "reporting" are core to revenue operations and finance efficiency. The emphasis on "iterative delivery" and "reducing friction" points to a need for an operations mindset focused on streamlining workflows and improving system efficiency. This role requires understanding how product design directly impacts the operational efficiency of finance teams.

🎓 Skills & Qualifications

Education:

• While no specific degree is listed, a Bachelor's or Master's degree in Computer Science, Design, Business, or a related field is often preferred for senior product roles, particularly those involving complex data systems.

Experience:

• Minimum of 5 years of dedicated product management or UX design experience, with a strong preference for backgrounds in SaaS, fintech, or data-intensive B2B platforms.
• Proven experience in a founder or early-stage startup environment, demonstrating a track record of ruthless prioritization focused on customer best interests and business impact.
• Demonstrated ability to own and drive a product roadmap, with a clear point of view supported by strategic rationale and customer insights.
• Experience in directly engaging with users to understand their needs, translating these into thoughtful product designs and detailed mockups, and partnering closely with engineers for iterative implementation and testing.
• A well-honed ability to seamlessly transition between high-level strategy and granular detail without losing focus on either.
• Exceptional written and verbal communication skills, with a proven ability to articulate complex ideas clearly, concisely, and persuasively.
• Bonus: Experience building world-class user onboarding systems or specialized UX for accounting systems.

Required Skills:

• Product Strategy & Roadmap Development: Ability to define a compelling product vision and translate it into actionable roadmaps.
• User Experience (UX) Design Principles: Deep understanding of UX best practices, user-centered design, and information architecture.
• SaaS Product Management: Experience managing and launching products within a Software-as-a-Service model.
• Fintech Domain Knowledge: Familiarity with financial technology, financial data, and the needs of finance professionals.
• Data Analysis & Interpretation: Proficiency in analyzing user behavior data and translating it into actionable insights.
• Customer Engagement & Research: Skilled in conducting user interviews, usability testing, and gathering customer feedback.
• Cross-functional Collaboration: Proven ability to work effectively with engineering, design, marketing, sales, and support teams.
• Agile/Iterative Development Methodologies: Experience working in fast-paced, iterative product development cycles.
• Prioritization & Decision Making: Strong ability to ruthlessly prioritize features and make data-informed decisions.
• Clear & Concise Communication: Excellent written and verbal communication skills for documentation, presentations, and stakeholder management.

Preferred Skills:

• Founder/Startup Experience: Demonstrated ability to thrive in ambiguous, fast-paced startup environments.
• UX for Accounting Systems: Specialized experience designing user interfaces and workflows for accounting or financial reconciliation software.
• Onboarding System Design: Proven track record of creating effective and scalable user onboarding experiences.
• Behavioral Analytics Tools: Proficiency with tools like Amplitude, Mixpanel, or similar for in-depth user behavior analysis.
• Data Visualization Tools: Familiarity with tools for creating impactful data dashboards and reports.

📝 Enhancement Note: The "Required Skills" section has been expanded to include typical operations-relevant skills for a product manager in this domain. The emphasis on "data validation," "reconciliation workflows," and "accounting systems" strongly suggests that understanding financial operations processes, data integrity, and GTM data flows is critical. "Prioritization" and "ruthless prioritization" are key operations skills for managing limited resources and focusing on high-impact initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies on User Journey Optimization: Showcase detailed case studies of how you've analyzed and improved end-to-end user journeys, particularly in complex B2B workflows. Highlight your process from initial research to final implementation and measured outcomes.
• Demonstration of Data-Driven Design: Include examples where user behavior analytics and direct customer feedback were instrumental in shaping product decisions and iterative improvements.
• System Design Thinking: Present examples of how you've approached product design with a systems-thinking mindset, ensuring cohesive experiences and extensibility, especially concerning data integration and validation.
• Onboarding & Integration Flows: Provide concrete examples and metrics demonstrating successful design and implementation of user onboarding systems or complex platform integration workflows.

Process Documentation:

• Workflow Analysis & Design: Evidence of your process for analyzing existing user workflows, identifying pain points, and designing optimized, more efficient alternatives.
• User Story & Requirement Definition: Examples of well-defined user stories, acceptance criteria, and functional requirements that clearly communicate design intent to engineering teams.
• Metrics Definition & Tracking: Demonstrate how you define, track, and report on key UX performance metrics and business outcomes to measure success and inform future iterations.

📝 Enhancement Note: The portfolio requirements are tailored to emphasize the product manager's role in process optimization and system design, aligning with operations principles. The focus on "user journey optimization," "data-driven design," and "system design thinking" directly relates to improving operational efficiency and data integrity, which are core to Revenue Operations and GTM functions.

💵 Compensation & Benefits

Salary Range:

• The provided base salary range is $150,000 - $175,000 USD per year. This range is competitive for a Senior UX Product Manager role in major US tech hubs like New York, San Francisco, Chicago, and Boston, especially within a well-funded, high-growth startup environment.

Benefits:

• Comprehensive Health Coverage: Includes health, dental, and vision insurance plans.
• Retirement Savings: 401(k) plan offered for long-term financial planning.
• Work-Life Balance: Unlimited Paid Time Off (PTO), paid parental leave, and paid holidays to support employee well-being.
• Flexible Work Environment: Remote-first team with flexible working hours, promoting autonomy and work-life integration.

Working Hours:

• While specific hours are flexible due to the remote-first nature, a standard full-time commitment (approximately 40 hours per week) is expected. Emphasis is placed on output and achieving objectives rather than strict adherence to a 9-to-5 schedule.

📝 Enhancement Note: The salary range is benchmarked against industry standards for senior product management roles in high-cost-of-living areas in the US, particularly for remote positions within SaaS/Fintech startups. The benefits package is typical for growth-stage tech companies, emphasizing employee well-being and flexibility, which is a key attraction for operations professionals seeking a sustainable work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Fintech / AI-Powered Financial Infrastructure Company Size: Early-stage startup with significant traction and revenue. The exact employee count is not specified, but the description suggests a lean, agile team where individuals can have a substantial impact. Founded: Recent, indicated by the "startup with real traction" and "still early" descriptions. (Specific founding date not provided)

Team Structure:

• Lean & Impactful: Expect a relatively small, highly driven team where each member plays a crucial role.
• Founder-Led: The role involves working directly with founders, indicating a flat hierarchy and direct access to leadership.
• Cross-functional Integration: The culture emphasizes close collaboration across Engineering, Product, Support, Sales, and Success teams, essential for a cohesive GTM strategy and product development.

Methodology:

• AI-First Platform: The company leverages AI to modernize financial infrastructure, suggesting a focus on data-driven decision-making and innovative solutions.
• Customer-Centric Iteration: A strong emphasis on understanding customer workflows and pain points to drive iterative product improvements and deliver measurable value.
• Systems Thinking: Encouragement to design cohesive, extensible solutions that consider the broader system and data integrity.

Company Website: blueonion.ai

📝 Enhancement Note: The company's focus on modernizing the "CFO stack" and using an "AI-first platform" positions it within the critical intersection of finance, technology, and operations. This suggests a culture that values data accuracy, process efficiency, and technological innovation. For operations professionals, this means an environment where data integrity and workflow automation are paramount.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior" level, indicating a need for seasoned professionals capable of strategic ownership and independent execution. It represents a significant step up from mid-level product roles, with expectations of leadership in specific product domains.

Reporting Structure: The role reports into product leadership and will work closely with engineering leadership. Given the startup environment and direct work with founders, the reporting structure is likely to be relatively flat, with significant direct access to key decision-makers.

Operations Impact: This role has a direct and profound impact on the company's GTM strategy and revenue operations. By optimizing the user experience for tasks like onboarding, data validation, and reconciliation, the Senior UX Product Manager directly contributes to:

• Sales Enablement: Streamlining the early stages of customer engagement and data integration can reduce sales cycles and improve conversion rates.
• Customer Success & Retention: Intuitive workflows and efficient data handling lead to higher customer satisfaction, faster time-to-value, and reduced churn.
• Operational Efficiency: Automating and simplifying complex financial processes for customers directly translates to efficiency gains for the finance teams using Blue Onion's platform, enhancing the product's value proposition.
• Data Integrity & Reporting: Ensuring accurate data validation and reconciliation is foundational for reliable financial reporting, a critical component of revenue operations and financial governance.

Growth Opportunities:

• Product Leadership: Potential to grow into a Product Lead or Head of Product role as the company scales, taking on broader strategic responsibilities.
• Domain Specialization: Deepen expertise in Fintech UX and AI-driven financial solutions, becoming a subject matter expert.
• Cross-functional Influence: Opportunity to influence broader company strategy through product vision and customer advocacy.
• Startup Scaling Experience: Gain invaluable experience in scaling a product and a company from an early stage, a highly sought-after skill in the tech industry.

📝 Enhancement Note: The "Operations Impact" section details how a product management role directly influences GTM and revenue operations. This is a crucial angle for operations professionals looking at product roles, highlighting the interconnectedness of product strategy and operational success. The growth opportunities are framed within a startup context, emphasizing rapid learning and potential for significant career advancement.

🌐 Work Environment

Office Type: Remote-first team. This indicates a distributed workforce with no central physical office requirement for day-to-day operations. Office Location(s): While the role is remote, the company lists presence in New York, San Francisco, Chicago, and Boston. This suggests potential for optional in-person meetups, team offsites, or informal gatherings in these hubs, but the primary work is performed remotely.

Workspace Context:

• Autonomy & Flexibility: Employees are trusted to manage their work and time effectively from their chosen remote location.
• Digital Collaboration Tools: Expect extensive use of tools for communication (Slack, Zoom), project management (Jira, Asana), and documentation (Confluence, Notion) to facilitate seamless remote collaboration.
• Cross-functional Interaction: Frequent engagement with team members across different departments, requiring strong virtual communication and collaboration skills.

Work Schedule: Flexible working hours are a key benefit. The focus is on delivering results and meeting objectives, allowing employees to structure their workday around personal needs and peak productivity times, while ensuring alignment with team needs and customer availability.

📝 Enhancement Note: The "Remote-first" and "flexible hours" aspects are highly attractive to operations professionals who often value autonomy and the ability to manage their schedules effectively, especially when dealing with data analysis and complex problem-solving that requires focused, uninterrupted time.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and interest in the role. Be prepared to articulate your passion for UX and product management in the Fintech/SaaS space.
• Hiring Manager Interview: A deeper dive into your experience, product philosophy, and approach to problem-solving. Expect questions about your roadmap ownership, prioritization strategies, and customer engagement methodologies.
• Portfolio Presentation / Case Study: A critical stage where you will present a curated selection of your work. This will likely involve a deep dive into 1-2 key projects, showcasing your process, decision-making, and the impact of your contributions. Focus on how you translated user needs into tangible product features and outcomes.
• Cross-functional Interviews: Meetings with key stakeholders from Engineering, Design, and potentially Sales/Success. These interviews will assess your collaboration style, technical understanding, and ability to work effectively in a team environment.
• Founder Interview: A final conversation with one or more founders to assess strategic alignment, cultural fit, and long-term potential within the company.

Portfolio Review Tips:

• Focus on Impact: For each project, clearly articulate the problem you were solving, your specific role and contributions, the process you followed, and the measurable outcomes achieved (e.g., increased adoption, reduced friction, improved conversion rates).
• Showcase Process: Demonstrate your end-to-end product management and UX design process, from research and ideation to design, development, and iteration. Highlight how you used data and customer feedback.
• Quantify Results: Wherever possible, use specific metrics and data points to demonstrate the success of your work. For this role, metrics related to user onboarding, task completion rates, data accuracy, or workflow efficiency would be highly relevant.
• Tailor to Blue Onion: Research Blue Onion's product and target audience (CFOs, accountants). Frame your examples to highlight how your experience is directly applicable to their challenges in modernizing financial infrastructure.
• Design for Clarity: Ensure your presentation is visually clear, concise, and easy to follow. Use mockups, wireframes, and data visualizations effectively.

Challenge Preparation:

• Product Strategy Question: Be prepared to discuss how you would approach developing a product strategy for a new feature or improving an existing one at Blue Onion, considering user needs, business goals, and competitive landscape.
• UX Problem-Solving: Expect a hypothetical UX challenge related to financial data processing, reconciliation, or reporting. Outline your approach to understanding the problem, ideating solutions, and validating them.
• Prioritization Exercise: You may be asked how you would prioritize a list of potential features or bug fixes given limited resources, justifying your choices based on impact and effort.

📝 Enhancement Note: The interview and portfolio advice is specifically geared towards a product management role with a strong UX component in a Fintech startup. The emphasis on "impact," "quantifiable results," and "tailoring to Blue Onion" are critical for operations-minded candidates who can demonstrate how their product decisions drive business value and efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Jira, Asana, Trello, or similar for backlog management, sprint planning, and task tracking.
• Design & Prototyping Tools: Figma, Sketch, Adobe XD, InVision for wireframing, mockups, and interactive prototypes.
• Collaboration & Communication: Slack, Microsoft Teams for real-time communication; Zoom, Google Meet for video conferencing.
• Documentation: Confluence, Notion, Google Workspace for knowledge sharing, documentation, and process outlining.

Analytics & Reporting:

• Behavioral Analytics: Amplitude, Mixpanel, Pendo, or similar tools for in-depth user behavior tracking, funnel analysis, and segmentation.
• Product Analytics: Google Analytics, Hotjar for website/app analytics and user session recording.
• Business Intelligence (BI) Tools: Tableau, Power BI, Looker (or internal dashboards) for reporting on key product and business metrics.

CRM & Automation:

• CRM: Salesforce, HubSpot (or similar) for understanding customer lifecycle, sales processes, and customer success interactions.
• Automation Tools: While not explicitly mentioned, familiarity with workflow automation concepts is beneficial, especially in a SaaS context.

📝 Enhancement Note: The tools listed are standard for modern SaaS product management roles. For a Senior UX Product Manager at Blue Onion, proficiency in behavioral analytics and BI tools is crucial for data-driven decision-making and demonstrating the impact of UX improvements, directly aligning with operations' focus on metrics and efficiency.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep commitment to understanding and solving customer problems, particularly those faced by CFOs and accountants.
• Data-Driven Decision Making: Reliance on data, analytics, and user feedback to inform product strategy and prioritize initiatives.
• Efficiency & Automation: A drive to streamline complex financial processes through intelligent design and technology.
• Collaboration & Transparency: Open communication and close teamwork across all departments to achieve shared goals.
• Bias for Action & Iteration: A culture that encourages rapid experimentation, learning, and continuous improvement.

Collaboration Style:

• Cross-functional Partnership: Expect to work hand-in-hand with engineering and design, and to regularly engage with Sales, Customer Success, and Support to gather insights and ensure alignment.
• Constructive Feedback: A culture that values open and honest feedback to drive product excellence and personal growth.
• Knowledge Sharing: Emphasis on documenting processes, sharing learnings, and collectively building expertise within the team.

📝 Enhancement Note: The "Operations Values" are framed through the lens of a product manager in a Fintech/AI startup. The emphasis on "Efficiency & Automation" and "Data-Driven Decision Making" directly resonates with the core principles of revenue and sales operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing intuitive user experiences for complex financial data and reconciliation processes requires significant skill in simplifying intricate workflows without sacrificing necessary functionality.
• Rapid Iteration in a Startup Environment: The fast-paced nature of a startup means constantly adapting to new information, shifting priorities, and delivering value quickly, which can be demanding.
• Cross-Functional Alignment: Ensuring all departments (Sales, Marketing, Engineering, Support) are aligned on product vision, features, and customer experience can be challenging in a growing organization.
• Data Integrity and Trust: Establishing and maintaining high levels of trust in the accuracy and reliability of financial data processed by the platform is paramount and requires constant vigilance.

Learning & Development Opportunities:

• Deep Dive into Fintech & AI: Gain unparalleled expertise in the application of AI to financial infrastructure and operations.
• Product Leadership Skills: Develop strategic product leadership capabilities in a high-growth startup environment.
• Influence on Company Trajectory: Opportunity to significantly shape the product, culture, and future direction of a promising tech company.
• Industry Exposure: Work closely with finance professionals and understand their evolving needs and challenges firsthand.

📝 Enhancement Note: The challenges and growth opportunities are framed to appeal to operations-minded professionals by highlighting the impact on efficiency, data integrity, and strategic growth.

💡 Interview Preparation

Strategy Questions:

• "How would you approach developing a product strategy for Blue Onion's onboarding flow, considering the needs of CFOs and accountants?" - Focus on user research, key metrics (time-to-value, integration success rate), and iterative improvements.
• "Describe a time you had to ruthlessly prioritize features. What was your process, and what was the outcome?" - Highlight your data-driven approach, customer impact assessment, and ability to say 'no'.
• "How do you ensure alignment across engineering, sales, and customer success when defining product requirements?" - Emphasize communication strategies, shared documentation, and establishing clear OKRs.

Company & Culture Questions:

• "What excites you about Blue Onion's mission to modernize the CFO stack?" - Show your understanding of the financial infrastructure market and the value proposition of AI in finance.
• "How do you think your UX product management approach aligns with a remote-first, fast-paced startup culture?" - Discuss your self-management skills, preference for asynchronous communication, and ability to thrive in ambiguity.
• "How would you measure the success of UX improvements in our platform?" - Discuss key metrics like task completion time, error rates, user satisfaction (NPS/CSAT), and adoption rates.

Portfolio Presentation Strategy:

• Structure: Use a STAR (Situation, Task, Action, Result) or similar framework for each case study. Clearly define the problem, your role, the actions you took, and the measurable results.
• Visuals: Use mockups, user flow diagrams, and data visualizations to illustrate your points. For this role, showcasing how you simplified complex financial data flows would be powerful.
• Metrics Focus: Quantify impact wherever possible. For example, "Reduced onboarding time by 30%" or "Increased data validation accuracy by 15%."
• Process Explanation: Clearly articulate your research methods, design thinking, and iterative process. Explain why you made certain decisions.
• Blue Onion Relevance: Connect your experiences directly to Blue Onion's product and target market. Explain how your skills can solve their specific challenges.

📝 Enhancement Note: The interview preparation section is designed to help candidates think like an operations professional, focusing on efficiency, metrics, and strategic alignment when answering questions.

📌 Application Steps

To apply for this Senior UX Product Manager position:

• Submit your application through the provided link on jobs.gem.com.
• Tailor Your Resume: Emphasize your experience in SaaS, Fintech, B2B platforms, and specifically any work related to financial data, accounting systems, or user onboarding. Quantify your achievements with metrics that demonstrate process improvement and user impact.
• Prepare Your Portfolio: Curate 2-3 of your strongest projects that showcase your ability to own end-to-end user experiences, drive strategy, and deliver measurable results, particularly in complex data environments. Focus on case studies that highlight your process for simplifying workflows and improving user efficiency.
• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on clear articulation of problems, your solutions, and the quantifiable impact. Be ready to discuss your strategic thinking and how you collaborate with engineering.
• Research Blue Onion: Understand their product, mission, and target market (CFOs, accountants). Think about how your skills can directly address their challenges in modernizing financial infrastructure.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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