Senior UX Designer - Remote

📍 Job Overview

Job Title: Senior UX Designer
Company: UnitedHealth Group
Location: Minnetonka, Minnesota, United States
Job Type: Full-time
Category: Design Operations / Product Design
Date Posted: 2025-10-17
Experience Level: 5-10 years
Remote Status: Remote (US-based) / Hybrid (Minneapolis/DC area)

🚀 Role Summary

• Drive the complete lifecycle of user experience (UX) design for critical healthcare provider-facing digital products, ensuring seamless integration with strategic business objectives and robust user needs fulfillment.
• Spearhead collaborative efforts across diverse, cross-functional teams, including product management, engineering, research, and business stakeholders, to conceptualize and deliver impactful digital solutions.
• Lead the creation of essential design artifacts such as user flows, wireframes, and low-fidelity prototypes to rigorously test and validate design hypotheses through iterative feedback loops and user testing methodologies.
• Develop sophisticated, high-fidelity interactive prototypes to effectively communicate intricate design intentions to both executive stakeholders and development teams, ensuring a smooth transition to implementation.

📝 Enhancement Note: While the title is "Senior UX Designer," the responsibilities and experience requirements suggest a role that also involves significant operational oversight within the design function, including mentorship and driving process improvements. The "Provider Digital Transformation" context indicates a focus on B2B or professional user experiences within the healthcare ecosystem, necessitating a deep understanding of complex workflows and regulatory environments.

📈 Primary Responsibilities

• Own the end-to-end design execution for a portfolio of digital products specifically designed for healthcare providers, ensuring strict alignment with overarching business goals and critical user needs.
• Lead and facilitate cross-functional workstreams, fostering robust collaboration with product managers, engineers, UX researchers, and business stakeholders to conceptualize, shape, and deliver impactful user experiences.
• Drive the creation of detailed user flows, comprehensive wireframes, and low-fidelity prototypes to explore and validate design hypotheses, utilizing iterative feedback and structured testing to refine concepts.
• Develop high-fidelity, interactive prototypes that clearly articulate design intent, facilitating effective communication with stakeholders and development teams to ensure a high-quality implementation readiness.
• Co-lead user research initiatives in partnership with UX researchers, actively contributing to the definition of study goals and methodologies, and translating research findings into actionable design strategies and product enhancement opportunities.
• Mentor and guide junior designers, actively contributing to the cultivation of a team culture that champions continuous learning, experimentation, and overall design excellence. This includes reviewing and providing constructive feedback on the work of others.
• Present design concepts, rationale, and key insights to a variety of stakeholders, articulating with clarity how the proposed designs meet both user goals and defined business objectives.
• Partner closely with business, research, product, and technology teams to tackle complex problems, aiming for solutions that are highly functional, accessible, elegant, and engaging for the end-user.
• Interpret and leverage data from analytics, voice-of-the-customer feedback, market research, site rankings, and other relevant collateral to inform design decisions and identify optimization opportunities.
• Proactively explore emerging opportunities within the healthcare digital landscape, evaluating their potential and evangelizing promising new avenues for innovation.
• Act as the primary advocate for the user throughout prioritization processes, new product development, and feature enhancement initiatives within Digital Products and other digital experience domains.
• Execute all stages of visual design, from initial concept generation through to final hand-off for development, ensuring brand consistency and aesthetic quality.
• Demonstrate a strong curiosity and growth mindset, contributing to a product design environment that actively supports continuous learning and innovation.
• Thrive in environments characterized by ambiguity and evolving user needs, exhibiting a self-motivated approach to solving complex and multifaceted problems.
• Champion and ensure compliance with all relevant accessibility standards throughout the design and development process.

📝 Enhancement Note: The emphasis on "provider-facing digital products" and "healthcare system" suggests a need for a deep understanding of the healthcare industry's unique workflows, regulatory requirements (e.g., HIPAA), and the specific pain points of healthcare professionals. The responsibility to "interpret analytics, voice of the customer, market feedback, site rankings" points towards a data-driven approach to design operations, requiring proficiency in analyzing diverse data streams to inform product strategy.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is highly beneficial. Equivalent practical experience will also be strongly considered.

Experience: Minimum of 4+ years of dedicated, hands-on experience in interaction design and/or UX design, with a proven track record of delivering user-centered digital solutions.

Required Skills:

• 4+ years of comprehensive understanding and practical experience in:
  • User Research methodologies and application
  • Information Architecture principles and design
  • Content Strategy development and implementation
  • Interaction Design for digital products
  • Visual Design principles and application
• 4+ years of demonstrated proficiency with prominent industry-standard design tools such as Figma, Miro, Adobe Creative Suite, Sketch, or Axure.
• 4+ years of experience actively incorporating user feedback into the design process, leveraging methods like user research studies, Net Promoter Score (NPS) analysis, and Voice of the Customer (VoC) programs.
• 2+ years of experience working effectively within cross-functional teams, collaborating with diverse disciplines to achieve common goals.
• 2+ years of experience presenting design concepts, rationale, and outcomes to various stakeholder groups, including executive leadership.
• Excellent verbal and written communication skills, with a proven ability to articulate complex design decisions clearly and persuasively, and to collaborate effectively with technical and non-technical audiences.
• Solid analytical and problem-solving skills, underpinned by a consistent user-centered approach to design challenges.
• A robust portfolio showcasing a range of UX design work, including demonstrable examples of user research, wireframes, interactive prototypes, and final visual designs. The portfolio is critical for demonstrating the ability to create user-centered designs and effectively solve complex design problems.
• Proven understanding and practical application of accessibility standards (e.g., WCAG) in design solutions.

Preferred Skills:

• 2+ years of experience in building and/or utilizing user personas to effectively inform and guide design decisions.
• Prior experience working within the healthcare industry, understanding its unique dynamics and user needs.
• Experience working within Agile development methodologies, including contributing to roadmaps, capacity planning, and sprint planning processes.
• Experience operating within a large corporate or enterprise environment, navigating complex organizational structures and processes.
• Specific experience in Information Architecture, with a focus on structuring complex digital ecosystems.
• A growth mindset and a strong passion for learning new technologies, including emerging areas like Artificial Intelligence (AI) and its applications in design.
• Proven track record of successfully driving change within large, complex, and matrixed organizations, even when faced with ambiguity.
• Demonstrated bias toward action, coupled with innovative, big-picture thinking aimed at improving processes and optimizing operational efficiency.
• Proven excellence in resource management, ensuring efficient allocation and utilization of design resources.
• Proven ability to foster strong collaboration and build effective relationships with individuals both within and outside of one's direct team.
• Demonstrated willingness to learn, adapt, and grow in response to new challenges and evolving requirements.
• Proven ability to lead and guide teams and business leaders through all phases of initiatives, including achieving clarity on scope and deliverables.

📝 Enhancement Note: The requirement for 4+ years across multiple foundational UX disciplines (Research, IA, Content Strategy, Interaction, Visual) coupled with tool proficiency and stakeholder presentation experience positions this as a mid-to-senior level role. The emphasis on "Provider Digital Transformation" and "healthcare provider-facing digital products" strongly suggests that experience in B2B or professional user experience design, particularly within regulated industries, will be highly valued. The mention of "AI" in preferred qualifications indicates a forward-looking approach to technology adoption within the design function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a breadth of UX design work. This should include detailed examples of user research findings, iterative wireframes, interactive prototypes, and final visual designs.
• The portfolio must clearly demonstrate the candidate's ability to translate user needs and business objectives into effective, user-centered design solutions.
• Evidence of problem-solving skills through case studies that illustrate the design process, challenges encountered, and the rationale behind design decisions.
• Examples of how user feedback and data analysis were integrated into the design process to drive improvements and validate design hypotheses.
• Demonstrations of experience with accessibility standards and how they were incorporated into the design solutions.

Process Documentation:

• Candidates are expected to have experience in documenting design processes, including user journey mapping, workflow design, and interaction specifications.
• The ability to articulate and demonstrate a structured approach to design execution, from initial concept to final hand-off, is crucial.
• Experience in contributing to or establishing design systems and style guides to ensure consistency and efficiency across digital products.
• Familiarity with Agile methodologies and how design processes integrate within sprint cycles, including backlog refinement and sprint reviews.

📝 Enhancement Note: For a Senior UX Designer role, the portfolio is not just a collection of work but a demonstration of strategic thinking and process adherence. The expectation is to see how candidates approach complex problems, collaborate, iterate based on feedback, and ultimately deliver measurable impact. For this role, highlighting experience with B2B or professional-facing applications, especially within healthcare, will be a significant advantage.

💵 Compensation & Benefits

Salary Range: The annual salary for this role is expected to range from $89,900 to $160,600. This range is determined by various factors including local labor market conditions, the candidate's education, work experience, certifications, and other relevant qualifications.

Benefits: UnitedHealth Group offers a comprehensive benefits package designed to support employees' well-being and financial security. These include:

• A comprehensive benefits package covering health, dental, and vision insurance.
• Incentive programs designed to reward performance and contributions.
• Recognition programs to acknowledge outstanding achievements and dedication.
• Equity stock purchase options, offering employees the opportunity to invest in the company's growth.
• 401k contribution plans for retirement savings.
• All benefits are subject to eligibility requirements and company policy.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week. While the role is remote, employees in or near the Minneapolis or Washington D.C. areas are required to work from the office a minimum of four days per week, indicating a hybrid arrangement for those locations. Remote employees must adhere to the company's Telecommuter Policy.

📝 Enhancement Note: The salary range provided is typical for a Senior UX Designer in a major metropolitan area in the US, reflecting the experience level and the complex nature of the healthcare industry. The inclusion of benefits like equity stock purchase and 401k contributions highlights a commitment to long-term employee financial well-being. The hybrid requirement for specific locations indicates a flexible but structured work model.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare. UnitedHealth Group is a diversified health and well-being company with a mission to help people live healthier lives and make the health system work better for everyone.

Company Size: Large enterprise (UnitedHealth Group is a Fortune 10 company with over 400,000 employees globally). This scale implies a complex organizational structure, extensive resources, and significant impact potential.

Founded: 1977. With a long history, UnitedHealth Group has established itself as a leader in the healthcare industry, known for innovation and a commitment to improving health outcomes.

Team Structure:

• The role sits within the Provider Digital Transformation group, indicating a focus on improving digital experiences for healthcare providers interacting with UnitedHealthcare's services.
• This group likely comprises a mix of UX designers, product managers, engineers, researchers, and business analysts, working collaboratively on digital solutions.
• As a Senior UX Designer, you will likely report to a Design Lead or Director and will mentor junior designers within the team.
• Cross-functional collaboration is a core aspect of this role, requiring strong partnerships with product, engineering, and business units to drive the digital transformation agenda.

Methodology:

• The team emphasizes a user-centered approach, driven by data and feedback. This includes interpreting analytics, voice of the customer, and market feedback to inform design decisions.
• Workflow planning and optimization strategies are central to the Provider Digital Transformation group's mission, aiming to reduce costs and improve efficiency in healthcare interactions.
• Automation and efficiency practices are key to achieving the group's goals of bringing greater transparency, speed, and simplicity to healthcare professionals' interactions.

Company Website: https://www.unitedhealthgroup.com/

📝 Enhancement Note: UnitedHealth Group's size and industry position mean that design roles often involve navigating complex stakeholder landscapes and driving large-scale change. The "Provider Digital Transformation" focus suggests that the team operates with a strong sense of purpose, aiming to solve significant challenges within the healthcare system. The company culture emphasizes growth, collaboration, and a commitment to improving health outcomes.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This level signifies a significant degree of autonomy, expertise, and responsibility. The role is expected to lead design initiatives, mentor junior staff, and influence product strategy. It sits above mid-level designers and below design managers or directors.

Reporting Structure: Typically, a Senior UX Designer reports to a UX Design Manager, Director of Product Design, or a similar leadership role within the UX or Product organization. They will also work closely with Product Managers and Engineering Leads.

Operations Impact: The Senior UX Designer plays a critical role in enhancing the efficiency and effectiveness of healthcare provider interactions with UnitedHealthcare. By creating intuitive and streamlined digital experiences, this role directly impacts:

• Provider satisfaction and engagement: Reducing friction in administrative tasks allows providers to focus more on patient care.
• Operational efficiency: Well-designed digital tools can automate processes, reduce errors, and speed up transactions, leading to cost savings for both providers and UnitedHealthcare.
• Data accuracy and utilization: Clear interfaces can improve the quality of data captured, enabling better analytics and decision-making.
• Adoption of new digital services: User-friendly design encourages healthcare professionals to adopt and benefit from new digital tools and platforms.

Growth Opportunities:

• Leadership Development: Opportunity to lead design projects, mentor junior designers, and potentially move into team lead or management roles.
• Specialization: Deepen expertise in healthcare UX, B2B product design, or specific areas like accessibility or user research.
• Cross-Functional Mobility: Potential to move into Product Management, UX Research leadership, or strategy roles within the broader organization.
• Skill Enhancement: Continuous learning opportunities in emerging technologies like AI, advanced prototyping tools, and new UX methodologies, supported by the company's commitment to growth.
• Industry Impact: Contribute to shaping the future of digital healthcare experiences for millions of providers, offering a unique and impactful career path.

📝 Enhancement Note: The Senior UX Designer role at a company like UnitedHealth Group offers substantial opportunities for impact and career advancement. The emphasis on "digital transformation" suggests a dynamic environment where strategic contributions are valued, potentially leading to faster career progression for high performers. The mentorship aspect is key for developing leadership skills.

🌐 Work Environment

Office Type: The role is primarily remote, offering flexibility. However, for employees located within the Minneapolis or Washington D.C. metropolitan areas, a hybrid work arrangement is mandated, requiring a minimum of four days per week in the office. This suggests a blended approach to work, balancing remote flexibility with in-person collaboration.

Office Location(s): The job is posted with a primary location of Minnetonka, MN. However, the remote designation implies that candidates across the US can apply, with specific hybrid requirements for Minneapolis and Washington D.C. metro area employees.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional teams indicate a work environment that values both independent work and in-person collaboration. Designers will likely work in open-plan offices or shared team spaces when on-site, fostering spontaneous interactions and team cohesion.
• Operations Tools and Technology: Access to industry-standard design and collaboration tools (Figma, Miro, Adobe Suite) is expected. The company's scale suggests robust IT support and access to necessary hardware and software.
• Team Interaction: Opportunities for regular interaction with UX designers, researchers, product managers, and engineers, both virtually and in person, will be integral to the role.

Work Schedule: Standard business hours are expected, with flexibility often afforded to remote employees. However, the hybrid requirement for specific locations and the nature of cross-functional collaboration may necessitate some alignment with core business hours or team meeting schedules. The 40-hour work week is standard.

📝 Enhancement Note: The dual nature of the work environment (remote-first with hybrid requirements for specific metro areas) offers flexibility but also requires adaptability. For candidates in the Minneapolis or DC areas, understanding the dynamics of a hybrid office setup will be important. The company's commitment to providing necessary tools and fostering collaboration is a positive indicator for the workspace experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review applications and resumes, focusing on experience level, core skills, and portfolio relevance.
• Hiring Manager Interview: An in-depth discussion with the hiring manager to assess your experience, approach to design challenges, fit with the team, and understanding of the healthcare domain. Expect questions about your portfolio and specific project contributions.
• Design Challenge/Portfolio Review: A session where you will present your portfolio, discussing specific case studies. This may include a live design exercise or a take-home assignment to evaluate your problem-solving skills, design thinking, and ability to articulate your process and rationale.
• Cross-functional Team Interviews: Interviews with key collaborators (e.g., Product Manager, Engineering Lead, UX Researcher) to assess your ability to work within a cross-functional team, communicate effectively, and contribute to shared goals.
• Final Interview: Potentially with a senior leader or director to confirm overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong, relevant projects that best showcase your skills in interaction design, user research, and problem-solving, particularly any related to complex workflows or B2B/professional applications.
• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, your design process (research, ideation, iteration, testing), key decisions made, and the measurable impact or outcome.
• Highlight Process: Emphasize your thought process, how you navigated ambiguity, and how you incorporated user feedback and data.
• Demonstrate Collaboration: Show how you worked with cross-functional teams and stakeholders.
• Address Healthcare Context: If you have healthcare experience, make it prominent. If not, explain how your experience with complex systems or professional users translates.
• Accessibility Focus: Specifically point out how you considered and implemented accessibility standards.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research UnitedHealthcare, their provider portal, and the healthcare industry to inform your approach.
• Focus on Process: Even if the outcome isn't perfect, demonstrating a sound design process, clear problem definition, and logical decision-making is key.
• Articulate Trade-offs: Be prepared to discuss design trade-offs you might make and the rationale behind them.
• Practice Presentation: Rehearse presenting your work and challenge solutions concisely and compellingly, anticipating potential questions.

📝 Enhancement Note: For a Senior UX Designer, the interview process will heavily scrutinize the portfolio and the ability to articulate design decisions and their impact. Demonstrating an understanding of the healthcare provider workflow and the challenges of digital transformation within this sector will be crucial. Be prepared to discuss how you handle ambiguity and drive outcomes in a large, complex organization.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Figma (highly likely as a primary tool), Sketch, Adobe XD, Axure RP.
• Collaboration & Whiteboarding: Miro, Mural, Confluence, Jira.
• Design System Management: Figma, Sketch, Zeplin, InVision DSM.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (or similar enterprise-level platforms).
• Product Analytics: Tools like Amplitude, Mixpanel, Pendo.
• Data Visualization: Tableau, Power BI (for interpreting broader business data).

CRM & Automation:

• While not directly a UX designer's primary tool, understanding how CRM (e.g., Salesforce) and automation platforms (e.g., Marketo, HubSpot) influence user journeys and data collection is beneficial. Familiarity with how user data is managed and impacts product experience is valuable.

📝 Enhancement Note: Proficiency in Figma is almost a de facto standard for modern UX roles, and its inclusion here is highly probable. The emphasis on collaboration tools like Miro and project management tools like Jira indicates a workflow integrated with agile development processes. Understanding how to interpret data from analytics and product platforms is essential for a data-driven design approach.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of healthcare providers, ensuring digital solutions are intuitive and effective.
• Collaboration: Fostering strong partnerships across design, product, engineering, and business teams to achieve shared objectives and drive innovation.
• Data-Driven Decision Making: Utilizing analytics, user feedback, and market insights to inform design strategies and measure impact.
• Continuous Improvement: A culture that encourages learning, experimentation, and iterative refinement of processes and products to enhance efficiency and user experience.
• Impact and Accountability: A focus on delivering tangible results that improve healthcare workflows, reduce costs, and enhance the overall healthcare system.

Collaboration Style:

• Cross-Functional Integration: The team operates with a high degree of integration, where designers are embedded within product teams and work closely with engineers and product managers from concept through launch.
• Constructive Feedback: A supportive environment where designers provide and receive constructive feedback, fostering growth and excellence. This includes peer reviews and mentorship.
• Knowledge Sharing: Encouraging the sharing of best practices, tools, and insights to elevate the entire design team's capabilities and promote innovation.

📝 Enhancement Note: UnitedHealth Group's mission to "help people live healthier lives" extends to its internal values, emphasizing a purpose-driven culture. For operations and design roles, this translates to a focus on impact, efficiency, and a commitment to continuous improvement. The emphasis on collaboration within a large, complex organization is a key cultural aspect.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity: The healthcare industry is highly regulated and complex. Designing solutions that meet diverse user needs while adhering to compliance standards (e.g., HIPAA) and integrating with legacy systems can be challenging.
• Driving Change in a Large Organization: Implementing innovative design solutions and processes within a large enterprise requires strong influencing skills, stakeholder management, and the ability to drive consensus.
• Balancing Ambiguity and Structure: The role requires comfort with ambiguity while also needing to deliver structured, actionable design outcomes.
• Keeping Pace with Technology: Staying current with evolving design tools, methodologies, and emerging technologies like AI in the context of healthcare.

Learning & Development Opportunities:

• Specialized Training: Access to training programs focused on healthcare design, accessibility standards, and advanced UX methodologies.
• Industry Conferences & Certifications: Opportunities to attend industry events and pursue relevant certifications to enhance expertise.
• Mentorship Programs: Formal and informal mentorship opportunities with experienced designers and leaders within UnitedHealth Group to support career development.
• Exposure to Emerging Technologies: Engaging with AI and other new technologies to understand their potential applications within healthcare design and operations.

📝 Enhancement Note: The challenges presented are typical for senior roles in large, complex industries like healthcare. The growth opportunities are robust, aligning with UnitedHealth Group's stature and commitment to employee development, particularly in areas like leadership and specialized technical skills.

💡 Interview Preparation

Strategy Questions:

• Design Strategy: "Describe a complex UX problem you've solved for a professional audience. What was your process, what were the key trade-offs, and what was the outcome?" (Focus on demonstrating your strategic thinking, problem decomposition, and impact).
• Collaboration & Influence: "How do you manage differing opinions or priorities when collaborating with product managers, engineers, or business stakeholders? Provide an example." (Highlight your communication, negotiation, and consensus-building skills).
• Problem-Solving & Efficiency: "Imagine you need to design a new feature for our provider portal that aims to significantly reduce administrative time. How would you approach this, what data would you seek, and how would you measure success?" (Showcase your user-centered approach, data literacy, and focus on operational efficiency).

Company & Culture Questions:

• Company Research: "What do you know about UnitedHealth Group's mission and the Provider Digital Transformation group's goals? How do you see your role contributing to these?" (Demonstrate your understanding of the company's purpose and your alignment with it).
• Team Dynamics: "How do you approach mentoring junior designers? What is your philosophy on building a strong, collaborative design team?" (Show your leadership potential and team-building philosophy).
• Impact Measurement: "How do you measure the success of your design work beyond user satisfaction? How do you demonstrate ROI or operational improvements?" (Focus on quantifiable results and business impact).

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the project and your role. Then, dive into the problem, your process (research, ideation, iteration), key design decisions with rationale, and finally, the outcomes and learnings.
• Quantify Results: Whenever possible, use data and metrics to demonstrate the impact of your design solutions (e.g., X% reduction in task completion time, Y% increase in user adoption).
• Showcase Iteration: Clearly illustrate how user feedback and testing informed your design decisions and led to improvements.
• Highlight Collaboration: Explain how you worked with cross-functional partners and incorporated their input.
• Address Healthcare Context: If applicable, discuss your understanding of healthcare workflows and how your designs address specific provider needs.
• Be Prepared for Deep Dives: Anticipate detailed questions about specific design choices, research methodologies, and your contributions to the project.

📝 Enhancement Note: Interview preparation for a Senior UX Designer at a large company like UHG should focus on strategic thinking, process articulation, and demonstrating impact. Be ready to discuss not just what you designed, but why you designed it that way and the measurable results. The ability to navigate complex organizational structures and collaborate effectively will be key evaluation points.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided application link on the UnitedHealth Group careers portal.
• Portfolio Customization: Tailor your resume and cover letter to highlight experience directly relevant to healthcare, B2B design, complex workflows, and user-centered design principles. Ensure your portfolio is easily accessible and showcases projects that align with the responsibilities outlined.
• Resume Optimization: Emphasize keywords from the job description, such as "UX Design," "Interaction Design," "User Research," "Figma," "cross-functional teams," and "accessibility." Quantify your achievements with metrics whenever possible to demonstrate impact.
• Interview Preparation: Practice articulating your design process, problem-solving approach, and project outcomes clearly and concisely. Be ready to discuss your portfolio in detail and prepare for potential design challenges by researching common UX problem-solving frameworks.
• Company Research: Familiarize yourself with UnitedHealth Group's mission, values, and recent initiatives, particularly in digital transformation and provider services. Understand the healthcare industry's landscape and the specific challenges faced by healthcare providers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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