Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Tria Federal

Location: Remote (United States)

Job Type: Full-Time

Category: Design & User Experience

Date Posted: 2026-03-17

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end human-centered design initiatives for a critical federal healthcare quality and payment modernization program.

• Translate complex policy, regulatory, and business requirements into intuitive, accessible, and equitable digital experiences.

• Collaborate within multidisciplinary agile teams to embed design thinking and best practices throughout the product lifecycle.

• Contribute to the advancement of Tria's Human Experience (HX) Practice, focusing on AI-augmented and mission-driven service delivery.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for significant experience and the ability to lead design efforts independently. The focus on federal healthcare and AI-enabled design suggests a complex, impactful, and technology-forward environment.

📈 Primary Responsibilities

• Spearhead the entire UX design process, from initial discovery and conceptualization through to implementation and ongoing optimization of digital services.

• Develop comprehensive design artifacts including user flows, task models, information architecture, wireframes, high-fidelity mockups, interactive prototypes, journey maps, and service blueprints.

• Actively partner with UX Researchers to integrate qualitative and quantitative user insights into design decisions, ensuring user needs are central to the product.

• Collaborate effectively with Product Managers, Engineers, and federal stakeholders to ensure design is seamlessly integrated into agile development cycles and strategic roadmap planning.

• Champion and rigorously apply accessibility standards (Section 508, WCAG 2.1+) and inclusive design principles to ensure equitable experiences for all users.

• Design solutions that are sensitive to diverse user populations and accommodate complex professional workflows within highly regulated environments.

• Contribute to the development and maintenance of robust design systems to ensure consistency, scalability, and efficiency across multiple products.

• Conduct thorough reviews of implemented solutions to guarantee adherence to design intent and usability best practices.

• Evaluate AI-enabled features and workflow automation systems for usability, transparency, trust, explainability, and appropriate human oversight.

• Clearly articulate and document design rationale, decisions, and trade-offs to a variety of audiences, including technical teams and executive leadership.

• Contribute to the maturation of Tria’s design capabilities, developing reusable frameworks, playbooks, templates, and standards for the Human Experience Practice.

• Mentor junior designers, support cross-team design consistency, and participate in knowledge-sharing initiatives within the HX Practice.

• Support proposal efforts and solution shaping for new business opportunities, highlighting Tria's expertise in human-centered design and digital modernization.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic contribution to the internal design practice. The emphasis on AI-enabled design, federal healthcare, and accessibility indicates a specialized and complex role requiring a deep understanding of user needs within regulated environments.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field is typically expected for a Senior UX Designer role. Equivalent practical experience will also be considered.

Experience:

• Minimum of 5 years of progressive experience in UX design, product design, or human-centered design for complex digital systems.

Required Skills:

• Proficiency in creating user flows, information architecture, wireframes, and high-fidelity prototypes using industry-standard tools such as Figma.

• Proven experience working within Agile development methodologies and collaborating effectively with sprint teams using tools like Jira and Confluence.

• Strong understanding and practical application of accessibility compliance standards, including Section 508 and WCAG 2.1 or higher.

• Experience designing, contributing to, and maintaining design systems and reusable component libraries.

• Excellent critical thinking abilities with a capacity to evaluate design alternatives and articulate trade-offs clearly.

• Exceptional facilitation, storytelling, and stakeholder engagement skills to effectively communicate design vision and gather feedback.

Preferred Skills:

• Direct experience supporting federal healthcare quality reporting, payment systems, or large-scale public digital service programs.

• Experience designing specifically for clinical or administrative healthcare professionals.

• Experience designing and implementing AI-enabled systems, decision-support tools, or workflow automation platforms.

• Familiarity with prompt engineering concepts to enhance design productivity with AI tools.

• Experience contributing to ResearchOps, DesignOps, or internal capability-building initiatives to improve design processes and outcomes.

• Proficiency with a broader range of design and research tools, including Miro, Dovetail, UserTesting, Optimal Workshop, or similar platforms.

📝 Enhancement Note: The requirements emphasize a strong foundation in core UX principles and tools, with a significant focus on accessibility and experience within regulated environments. The AI-enabled design capabilities are a baseline requirement, indicating a forward-thinking approach to design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing end-to-end UX design projects, demonstrating your ability to tackle complex problems from discovery to implementation.

• Examples of designing for enterprise, B2B, healthcare, or highly regulated digital products, highlighting challenges and solutions specific to these domains.

• Demonstrations of your proficiency in creating detailed user flows, information architecture, wireframes, and high-fidelity prototypes, preferably using tools like Figma.

• Case studies that illustrate your collaboration within Agile teams and how you've integrated design into sprints using tools like Jira and Confluence.

• Evidence of your commitment to accessibility, including examples of how you've incorporated Section 508 and WCAG 2.1+ guidelines into your designs.

• Examples of your contributions to or utilization of design systems, showcasing consistency and scalability in your work.

Process Documentation:

• Your portfolio should ideally include documentation or case studies detailing your design process, including how you approach user research, problem definition, ideation, iteration, and testing.

• Highlight your ability to translate complex requirements (policy, regulatory) into clear, intuitive user journeys and workflows.

• Showcase how you have documented design decisions, rationale, and trade-offs for various stakeholders.

📝 Enhancement Note: For a senior role, especially in the federal sector, the portfolio is critical. It needs to go beyond just visual design and demonstrate a deep understanding of process, user advocacy, and the ability to navigate complex requirements, including accessibility and emerging technologies like AI.

💵 Compensation & Benefits

Salary Range: Given the Senior UX Designer title, 5-10 years of experience, and a fully remote US-based role supporting federal initiatives, the estimated salary range is likely between $120,000 - $170,000 annually. This range can vary based on specific experience, qualifications, and location within the US (though remote roles often standardize pay).

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement savings plan with company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development and training opportunities, including support for certifications and conferences.

• Potential for performance-based bonuses or incentives.

• Life insurance and disability coverage.

• Employee Assistance Program (EAP) for mental and physical well-being.

Working Hours: Standard full-time work schedule, typically 40 hours per week. Flexibility may be available, but core collaboration hours will likely align with US time zones to support agile team activities and stakeholder engagement.

📝 Enhancement Note: Salary estimation is based on industry benchmarks for Senior UX Designers in the US, considering the remote nature and the specialized federal/healthcare sector. Benefits are standard for a professional services firm of Tria Federal's size and industry, with an emphasis on professional growth fitting for a senior role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Tria Federal operates within the Government & Public Sector, Technology, and Healthcare industries, focusing on delivering digital services and technology solutions to federal agencies. Their work is mission-driven, aiming to improve the health and safety of veterans, service members, and civilians.

Company Size: Tria Federal is part of Tria, which is described as a growing company. While the exact size of Tria Federal isn't specified, the context suggests a mid-to-large-sized organization with a significant presence in the federal contracting space. This size often means a balance between established processes and entrepreneurial agility.

Founded: Tria companies have been advancing federal missions for two decades, indicating a long-standing presence and expertise in the federal sector.

Team Structure:

• The Senior UX Designer will be part of Tria’s Human Experience (HX) Practice, a specialized group focused on design and user experience.

• This role will also work within multidisciplinary agile teams, collaborating closely with Product Managers, Engineers, UX Researchers, and federal stakeholders.

Methodology:

• Tria Federal emphasizes a human-centered design approach, integrating AI and emerging technologies to solve complex government challenges.

• Agile methodologies are central to their delivery process, requiring close collaboration and iterative development.

• Data analysis and user research are key to informing design decisions and ensuring solutions meet user needs and mission objectives.

Company Website: https://triafed.com/

📝 Enhancement Note: The company culture is strongly oriented towards public service, leveraging technology to improve citizen outcomes. The emphasis on veterans and military spouses is a significant cultural differentiator. The HX Practice suggests a commitment to design excellence and professional development within the company.

📈 Career & Growth Analysis

Operations Career Level: This role is a "Senior" level position, signifying a mid-to-senior career stage. It requires significant independent contribution, leadership in design execution, and the ability to mentor others. The scope includes leading design for a large-scale, high-visibility federal initiative.

Reporting Structure: The Senior UX Designer will report into the Human Experience (HX) Practice, likely to a Design Lead or Director. On a project basis, they will work closely with Product Managers, Project Managers, and potentially government client leads.

Operations Impact: The work directly impacts federal healthcare delivery, aiming to reduce administrative burden, increase transparency, and improve service for millions of Americans. The designs will influence policy implementation and operational efficiency at a national scale. The role also contributes to shaping Tria's reputation as a leader in human-centered, AI-augmented public sector digital services.

Growth Opportunities:

• Leadership within HX Practice: Opportunity to mentor junior designers, contribute to design standards, and potentially lead design initiatives on other projects or programs.

• Specialization in AI-Enabled Design: Deepen expertise in designing for AI-augmented systems, becoming a go-to expert in this emerging field within the federal space.

• Federal Sector Expertise: Further develop a career in designing for complex government programs, understanding policy, regulation, and public service delivery.

• Cross-functional Skill Development: Enhance skills in areas like AI evaluation, federal procurement processes, and strategic solution shaping through exposure to diverse projects.

• Advancement to Lead/Principal Roles: With demonstrated success, advancement to Lead UX Designer, Principal Designer, or UX Manager roles within Tria Federal is possible.

📝 Enhancement Note: This senior role offers substantial impact and clear growth pathways, particularly in the specialized areas of federal healthcare design and AI integration. The opportunity to influence both public services and internal design capabilities makes it attractive for career advancement.

🌐 Work Environment

Office Type: While the role is fully remote, Tria Federal likely operates with a hybrid or distributed model for its employees who are not fully remote. The company culture values collaboration and professional development, suggesting that any physical office spaces would be designed to support teamwork and innovation.

Office Location(s): The company is based in the United States, with a strong focus on federal contracts. Specific office locations are not detailed, but the remote nature means employees can work from anywhere within the United States.

Workspace Context:

• Collaborative Environment: Remote work necessitates strong digital collaboration tools and practices. Expect regular video calls, virtual whiteboarding sessions (e.g., Miro), and asynchronous communication via tools like Slack or Microsoft Teams.

• Operations Tools & Technology: Access to industry-standard design and collaboration software is expected, including Figma for design, Jira and Confluence for project management and documentation, and potentially specialized tools for user research and accessibility testing.

• Operations Team Interaction: Regular interaction with the Human Experience Practice team and project-specific agile teams is a given. This includes design critiques, brainstorming sessions, and cross-functional planning meetings.

Work Schedule: A standard 40-hour work week is expected. While remote work offers flexibility, candidates should be prepared to adhere to core working hours that facilitate collaboration with team members and stakeholders across various US time zones. This includes participation in daily stand-ups, sprint planning, and design reviews.

📝 Enhancement Note: The remote-first nature of this role emphasizes the need for strong self-discipline, excellent digital communication skills, and comfort with virtual collaboration tools. The "federal" aspect implies a structured approach to work and security protocols.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and resume to assess basic qualifications and experience.

• Portfolio Review & Interview: You will likely be asked to present your portfolio, showcasing key projects that demonstrate your skills in UX design, problem-solving, accessibility, and experience with complex systems. This stage often involves a discussion about your design process, decision-making, and collaboration style.

• Technical/Design Interview: Expect a more in-depth interview, potentially including a design challenge or a discussion about specific UX methodologies, accessibility standards, and your experience with AI-enabled design.

• Team/Stakeholder Interviews: Interviews with members of the Human Experience Practice and/or key project stakeholders (Product Managers, Engineers) to assess cultural fit, collaboration skills, and ability to work within an agile, federal environment.

• Final Interview: May involve senior leadership to discuss strategic fit, career aspirations, and confirm overall suitability.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best represent your experience with complex digital systems, enterprise/B2B/healthcare design, accessibility, and ideally, AI-enabled features.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions and rationale, and the impact/outcomes of your work. Quantify results where possible.

• Showcase Process: Demonstrate your end-to-end UX process, from research and ideation to prototyping, testing, and iteration. Include artifacts like user flows, wireframes, mockups, and prototypes.

• Highlight Accessibility: Explicitly call out how you addressed accessibility (Section 508, WCAG) in your projects.

• Address AI Experience: If you have projects involving AI, clearly explain your role, the AI components, how you designed for them, and any considerations for trust, transparency, or human oversight.

• Tailor to the Role: Emphasize projects that align with federal healthcare, B2B, or regulated environments.

Challenge Preparation:

• Understand the Context: Be prepared for design challenges that mirror the role's responsibilities – e.g., designing a workflow for a complex healthcare process, improving an existing government interface, or conceptualizing an AI-assisted feature.

• Think Aloud: Clearly articulate your thought process, assumptions, and design decisions during the challenge. This is more important than the final output.

• Focus on Process: Demonstrate a structured approach to problem-solving, user needs assessment, and iterative design.

• Consider Constraints: Be mindful of typical federal project constraints such as security, accessibility, and regulatory compliance.

• Practice Presentation: Rehearse presenting your portfolio and explaining your design thinking concisely and effectively.

📝 Enhancement Note: The interview process will heavily rely on the portfolio to demonstrate practical skills. Emphasis will be placed on understanding complex requirements, accessibility, and the ability to integrate AI responsibly into design.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (strong emphasis), potentially Adobe Creative Suite, Sketch.

• Collaboration & Workflow: Jira, Confluence (essential for Agile and documentation), Miro, Mural (for virtual whiteboarding and brainstorming).

• User Research & Analysis: UserTesting.com, Dovetail, Optimal Workshop, Maze, Hotjar.

• Accessibility Testing: Axe, WAVE, browser developer tools.

Analytics & Reporting: While not directly a UX tool, understanding how to interpret analytics from tools like Google Analytics or Adobe Analytics can inform design decisions. Familiarity with data visualization tools might also be beneficial for communicating UX impact.

CRM & Automation: Less direct relevance for a UX Designer, but understanding the principles of CRM systems (like Salesforce) and workflow automation can provide context for the systems being designed.

📝 Enhancement Note: Figma is specifically called out, making it a critical tool to highlight proficiency in. Jira and Confluence are crucial for integration into the Agile workflow common in federal projects. Experience with a broad suite of UX tools is expected for a senior role.

👥 Team Culture & Values

Operations Values:

• Mission-First Mindset: A strong commitment to serving the public, particularly veterans and civilians, by delivering high-quality digital services.

• Excellence in Craft: Dedication to high standards in design, technology, and service delivery.

• Collaboration & Teamwork: Emphasis on working effectively across multidisciplinary teams and with clients.

• Innovation & Continuous Improvement: Encouragement to push boundaries with AI and emerging technologies and to constantly refine processes and solutions.

• Inclusion & Equity: Commitment to designing accessible, equitable, and inclusive experiences for all users.

• Integrity & Transparency: Upholding high ethical standards in all interactions and project work, especially in the federal context.

Collaboration Style:

• Cross-Functional Integration: Expect close collaboration with Product Managers, Engineers, and UX Researchers, embedded within agile teams. Design thinking is integrated into all phases of development.

• Process Review & Feedback: A culture that values iterative design, design critiques, and open feedback loops to ensure the best possible outcomes.

• Knowledge Sharing: Encouragement to share insights, best practices, and learnings within the Human Experience Practice and across project teams.

• Stakeholder Engagement: Proactive communication and engagement with federal stakeholders to ensure alignment and gather crucial input.

📝 Enhancement Note: The company values reflect a blend of public service ethos, professional rigor, and a forward-looking approach to technology. The emphasis on collaboration and continuous improvement is key to success in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Federal Complexity: Designing for large-scale federal healthcare systems involves navigating intricate policies, regulations, and diverse stakeholder needs, which can be challenging but rewarding.

• Integrating AI Responsibly: Ensuring AI-enabled features are usable, trustworthy, transparent, and appropriately overseen requires careful design considerations and ethical judgment.

• Balancing User Needs with Policy: Finding the optimal balance between user experience goals and strict governmental requirements and policies.

• Remote Collaboration Dynamics: Maintaining effective communication and collaboration within a distributed team environment requires proactive effort and strong digital communication skills.

• Driving Design Maturity: Contributing to the growth and standardization of design practices within a federal contracting environment.

Learning & Development Opportunities:

• AI-Augmented Design Expertise: Gain hands-on experience and develop a deep understanding of how to design for and leverage AI in user experiences, a highly sought-after skill.

• Federal Domain Mastery: Become an expert in federal healthcare systems, policy implementation, and digital transformation within the public sector.

• DesignOps & ResearchOps: Contribute to and learn from initiatives aimed at streamlining design and research processes, enhancing team efficiency.

• Mentorship & Leadership: Opportunities to mentor junior designers and take on leadership roles in design initiatives.

• Industry Conferences & Training: Potential for participation in relevant design, federal technology, or AI conferences and specialized training programs.

📝 Enhancement Note: The challenges are inherent to working in the federal sector with cutting-edge technology. The growth opportunities are significant, focusing on specialization in high-demand areas like AI-driven design and federal digital services.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex policy or regulatory requirements into an intuitive user experience. What was your process, and what was the outcome?" (Focus on your systematic approach and ability to simplify complexity.)

• "How would you approach designing an AI-enabled feature to assist healthcare professionals with diagnostic information? What are the key considerations for trust, transparency, and human oversight?" (Demonstrate your understanding of AI ethics and responsible design.)

• "Walk us through a challenging UX project where you had to balance competing stakeholder needs or technical constraints. How did you navigate it, and what did you learn?" (Highlight your problem-solving, negotiation, and adaptability.)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example of how you've implemented Section 508 or WCAG guidelines?" (Showcase your commitment to universal design principles.)

Company & Culture Questions:

• "What interests you about working for Tria Federal and supporting public sector missions, specifically in healthcare?" (Connect your values to the company's mission.)

• "How do you approach mentoring junior designers or contributing to a design practice's growth?" (Showcase leadership potential and collaborative spirit.)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Highlight Key Artifacts: Show wireframes, user flows, prototypes, and final mockups. Explain why you made specific design choices.

• Emphasize Collaboration: Discuss how you worked with cross-functional teams and stakeholders.

• Quantify Impact: Use metrics whenever possible to demonstrate the success of your designs (e.g., reduced task completion time, increased user satisfaction, improved accessibility compliance scores).

• Address AI: If applicable, clearly articulate your experience designing with or for AI, focusing on user interaction, trust, and oversight.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills but also an understanding of the federal context, AI integration, and strong collaborative abilities. Using concrete examples from your portfolio will be key.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Tria Federal careers portal via the provided link.

• Portfolio Customization: Tailor your resume and cover letter to highlight your experience in enterprise/B2B/healthcare design, accessibility (Section 508/WCAG), Agile methodologies, and any experience with AI-enabled design. Ensure your portfolio is readily accessible and showcases relevant projects.

• Resume Optimization: Use keywords from the job description such as "UX Design," "Human-Centered Design," "Agile," "Figma," "Accessibility," "Section 508," "WCAG," "Design Systems," and "AI-Enabled Design." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and collaboration style. Prepare to walk through your portfolio projects, focusing on problem-solving and impact. Research Tria Federal's mission and recent work in the federal space.

• Company Research: Understand Tria Federal's commitment to veterans, their work in federal healthcare, and their approach to AI and digital transformation. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.