Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: Synechron Location: New York, NY Job Type: FULL_TIME Category: User Experience (UX) Design / Digital Transformation Operations Date Posted: September 10, 2025 Experience Level: 10+ Years (as inferred from "7+ years of experience" and "Senior" title, suggesting a need for seasoned professionals) Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end UX design lifecycle for critical web and mobile applications, focusing on user-centered methodologies and data-informed iteration.
• Drive the translation of complex business requirements into intuitive, engaging, and high-fidelity user experiences that align with strategic GTM objectives.
• Champion user advocacy and design best practices across product development teams, ensuring a consistent and optimal user journey that supports business goals.
• Collaborate effectively with product management, engineering, and key stakeholders to deliver innovative digital solutions within the financial services sector.

📝 Enhancement Note: While the title is "Senior UX Designer," the core responsibilities and the "challenge" section highlight a need for a hands-on individual contributor who can lead design initiatives. This role is positioned within a consulting firm that supports financial services clients, implying a focus on delivering tangible design solutions that drive business outcomes and often require a degree of process optimization and stakeholder management typical in operations-aligned roles. The "7+ years of experience" combined with "Senior" suggests a need for deep expertise and a proactive approach to problem-solving, rather than pure management.

📈 Primary Responsibilities

• Spearhead the entire UX design process from initial research and discovery through ideation, wireframing, prototyping, user testing, and final design delivery for complex web and mobile platforms.
• Conduct in-depth user research and usability testing to gather actionable insights, translating findings into refined design solutions that directly address user needs and business objectives.
• Develop comprehensive user journey maps, wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools like Figma to effectively communicate design concepts and interactions.
• Collaborate closely with product managers, business analysts, developers, and other cross-functional teams to ensure seamless integration of UX design into the overall product development lifecycle and GTM strategy.
• Advocate for and implement user-centered design principles across the organization, fostering a design-thinking culture and ensuring a consistent, high-quality user experience for clients.
• Maintain meticulous design documentation, including style guides, design systems, and user flows, to ensure design consistency, scalability, and efficient handover to development teams.
• Leverage knowledge of analytics and user engagement metrics to inform design decisions and iterate on existing user experiences to optimize performance and user satisfaction.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design leadership, requiring the candidate to not only create but also to strategically influence and document the design process. The mention of "translate business requirements into compelling user experiences" and "advocate for user-centered design principles across the organization" points to a need for strong communication and strategic thinking, essential for operations-focused roles that bridge technical and business needs.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field. A Master's degree or equivalent practical experience is highly valued.

Experience:

• A minimum of 7+ years of professional experience in User Experience (UX) Design, with a significant portion within the financial services industry.
• Demonstrated success in leading UX design projects from concept to completion, showcasing a mature understanding of the design process and its impact on business outcomes.
• Proven experience in managing multiple projects simultaneously, prioritizing tasks effectively, and consistently meeting project deadlines in a fast-paced consulting environment.

Required Skills:

• UX Design Leadership: Ability to lead the end-to-end UX design process, from user research and discovery to wireframing, prototyping, and user testing.
• User-Centered Design (UCD): Deep understanding and practical application of UCD principles to create intuitive and engaging user experiences.
• Design Software Proficiency: Expert-level hands-on experience with modern design and prototyping tools, particularly Figma.
• Communication & Collaboration: Exceptional verbal and written communication skills, with the ability to articulate design rationale clearly and collaborate effectively with diverse cross-functional teams and stakeholders.
• Portfolio Excellence: A strong, well-curated portfolio that clearly demonstrates a user-centered design process, problem-solving skills, and successful project outcomes.
• Usability Testing & Research: Proficiency in conducting various forms of user research and usability testing to gather insights and validate design decisions.

Preferred Skills:

• Financial Services Domain Expertise: In-depth knowledge of the financial services industry, including common user needs, regulatory considerations, and digital trends.
• Web Development Fundamentals: Familiarity with front-end development concepts, including HTML and CSS, to facilitate better collaboration with engineering teams and understand implementation constraints.
• Analytics & User Engagement: Knowledge of web analytics tools and user engagement metrics to inform design strategy and measure design effectiveness.
• Design Systems: Experience in creating and maintaining design systems to ensure consistency and scalability across multiple applications.
• Agile Methodologies: Experience working within Agile development environments, understanding sprint cycles and cross-functional team collaboration.

📝 Enhancement Note: The "7+ years of experience" requirement, coupled with the "Senior" title, suggests that candidates with 10+ years of relevant UX experience will be highly competitive. The emphasis on financial services industry experience is critical for this consulting role. The mention of "knowledge of analytics and user engagement" hints at a data-driven approach to design, which is a common requirement in operations-focused roles aiming to measure and improve user experience impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Showcase: A comprehensive portfolio that meticulously details the end-to-end UX design process for at least 3-5 significant projects, illustrating problem definition, research methodologies, ideation techniques, wireframing, prototyping, user testing, and final design outcomes.
• Problem-Solving Narratives: Clear articulation of the user problems and business challenges addressed in each project, with a focus on how design solutions were developed and iterated upon.
• Deliverable Examples: Inclusion of high-quality examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, demonstrating proficiency with tools like Figma.
• Impact and Results: Evidence of the impact of design work, ideally quantified through user feedback, usability metrics, conversion rates, or other relevant performance indicators.

Process Documentation:

• Demonstrate experience in creating and maintaining clear design documentation, including style guides, design system components, and user journey maps, to ensure consistency and scalability.
• Showcase an understanding of how to effectively transition designs to development teams, including providing necessary assets and specifications.
• Highlight familiarity with documenting the iterative design process, including how feedback and testing results were incorporated into design refinements.

📝 Enhancement Note: For a Senior UX Designer role, especially within a consulting context, the portfolio is paramount. It serves as tangible proof of the candidate's ability to manage complex design projects, apply systematic processes, and deliver measurable results, aligning closely with the operational rigor expected in GTM and operations roles.

💵 Compensation & Benefits

Salary Range: $125,000 - $135,000 per year.

Benefits:

• Comprehensive Health & Wellness: Medical, dental, and vision insurance, along with life insurance and long/short-term disability coverage, providing robust protection.
• Retirement Planning: Access to retirement savings plans to support long-term financial security.
• Paid Time Off: 10 days of paid annual leave, in addition to sick leave and national holidays, promoting work-life balance.
• Family Support: Maternity and paternity leave plans to support employees during significant life events.
• Professional Development: Extensive training opportunities, including on-demand access to Udemy for Business with over 5,000 courses, and a higher education certification policy to foster continuous learning.
• Mentorship & Growth: Coaching opportunities with experienced colleagues from Synechron's FinLabs and Centers of Excellence (CoE) groups to facilitate skill development and career progression.
• Commuter Benefits: Assistance with commuting costs, varying by region, to ease daily travel.

Working Hours: Standard full-time hours (estimated at 40 hours per week), with potential for flexibility based on project needs and client demands common in a consulting environment.

📝 Enhancement Note: The stated salary range is specific to New York, NY, as per company policy. Synechron's benefits package is extensive, emphasizing professional development and employee well-being, which are attractive aspects for professionals in specialized roles like UX Design that require continuous skill enhancement. The "coaching opportunities" and "FinLabs/CoE" access are significant perks for those seeking deep industry knowledge.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services Technology Consulting. Synechron operates at the intersection of finance and technology, leveraging digital transformation to enhance client operations and offerings. Company Size: 14,500+ employees globally. This signifies a large, established organization with diverse opportunities and a structured environment, yet the company describes itself as "flat and approachable." Founded: Over 20 years ago. This indicates a stable company with established processes and a history of innovation, particularly in digital solutions for financial services.

Team Structure:

• The UX Designer will likely be part of a broader digital transformation or consulting practice, working in project-based teams.
• Reporting structure is typically to a UX Lead, Design Manager, or a Project Manager, with close collaboration with Product Owners and Development Leads.
• Cross-functional collaboration is a core element, involving close partnerships with business analysts, product managers, developers, QA engineers, and client stakeholders.

Methodology:

• Employs data analysis to understand user behavior and market trends, informing design strategies.
• Follows structured workflow planning and optimization techniques to ensure efficient project delivery.
• Likely utilizes Agile methodologies for iterative development and rapid prototyping, with a focus on automation where applicable to improve efficiency.

Company Website: Synechron Careers

📝 Enhancement Note: Synechron's focus on financial services clients means the UX Designer will be exposed to complex, regulated environments, requiring a thoughtful and robust approach to design and user experience. The company's global presence and emphasis on innovation (FinLabs) suggest a dynamic and forward-thinking work environment.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is for an experienced UX Designer expected to lead design efforts on projects, mentor junior designers, and influence design strategy, rather than manage a team directly. Reporting Structure: Reports to a Design Manager or Project Lead, with dotted-line reporting to client-side stakeholders on specific projects. The expectation is to work collaboratively within project teams. Operations Impact: The UX Designer's work directly impacts the usability and effectiveness of digital products used by financial institutions, influencing customer adoption, operational efficiency, and ultimately, the client's revenue and market position.

Growth Opportunities:

• Specialization: Deepen expertise in UX for financial services, AI-driven experiences, or specific digital transformation areas.
• Leadership: Transition into a UX Lead role, overseeing multiple projects or a specific client account, or moving into UX management.
• Skill Expansion: Develop skills in areas like service design, UX research leadership, or product strategy through Synechron's extensive training and coaching programs.
• Global Mobility: Opportunities to work on international projects or within Synechron's global offices.

📝 Enhancement Note: The role offers significant growth potential within a specialized industry through continuous learning and exposure to cutting-edge projects. The emphasis on coaching and training from FinLabs and CoEs provides a unique avenue for advancing one's career in operations-adjacent digital fields.

🌐 Work Environment

Office Type: Likely a professional office environment within a major metropolitan area (New York City), designed for collaboration and client engagement. Office Location(s): New York, NY. Synechron has a global footprint with 58 offices in 21 countries, but this specific role is based in their New York office.

Workspace Context:

• The workspace is expected to foster collaboration, with opportunities to interact with diverse project teams and client representatives.
• Access to standard design and productivity tools will be provided, with Figma being a key requirement.
• Opportunities for knowledge sharing and cross-pollination of ideas with experts from FinLabs and CoE groups are available.

Work Schedule: Full-time, typically Monday to Friday. While a standard schedule is expected, consulting roles can sometimes require flexibility to meet client deadlines or project milestones, which may involve occasional extended hours.

📝 Enhancement Note: The New York location places the designer in a hub of financial technology and innovation, offering excellent networking and client interaction opportunities. The "flat and approachable organization" culture suggests a less hierarchical and more collaborative atmosphere.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Design Challenge: A more in-depth discussion with hiring managers or senior designers, often involving a review of the candidate's portfolio and potentially a small, timed design exercise or case study presentation.
• Cross-Functional Interviews: Meetings with product managers, developers, or business stakeholders to evaluate collaboration skills and understanding of the product development lifecycle.
• Final Interview: Typically with a senior leader to assess overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your process, problem-solving abilities, and impact, particularly those demonstrating financial services experience or complex digital solutions.
• Tell a Story: For each project, clearly articulate the problem, your role, the process followed, the challenges encountered, and the final solution with its outcomes. Use visuals effectively.
• Highlight Figma Proficiency: Be prepared to discuss your workflow and advanced features used within Figma.
• Quantify Impact: Wherever possible, present metrics or user feedback that demonstrate the success of your designs.
• Tailor to Synechron: Understand Synechron's focus on digital transformation and financial services, and highlight projects that align with these areas.

Challenge Preparation:

• Be ready for a potential design challenge that may involve analyzing a business problem and proposing UX solutions, or critiquing an existing interface.
• Prepare to articulate your design decisions clearly, justify your choices with user-centered principles and data, and discuss iterative improvements.
• Practice presenting your portfolio and design thinking concisely and engagingly.

📝 Enhancement Note: Given Synechron's consulting nature, expect interviewers to probe deeply into your problem-solving approach, stakeholder management capabilities, and ability to deliver results under client pressure. The portfolio is the primary screening tool.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, design system creation, and collaboration. Mastery is expected.
• Adobe Creative Suite: Photoshop, Illustrator (for asset creation and manipulation).
• Prototyping Tools: InVision, Axure RP, or similar for interactive prototypes.

Analytics & Reporting:

• Google Analytics / Adobe Analytics: Familiarity with understanding user behavior data.
• Hotjar / Crazy Egg: Understanding heatmaps and session recordings for user behavior analysis.
• Tableau / Power BI: Basic understanding of data visualization for reporting on UX impact.

CRM & Automation:

• While not directly a UX tool, understanding how CRMs (e.g., Salesforce) and marketing automation platforms function can inform user experience design within client ecosystems.
• Familiarity with project management tools like Jira, Asana, or Trello for collaboration and workflow tracking.

📝 Enhancement Note: Proficiency in Figma is explicitly called out as a requirement. Experience with analytics tools is a strong plus, indicating a desire for data-driven design decision-making, which is a hallmark of effective operations.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on delivering value and solutions that meet client business objectives and user needs within the financial sector.
• Innovation & Digital Transformation: Commitment to leveraging cutting-edge technologies and digital strategies to solve business challenges.
• Collaboration & Teamwork: Emphasis on working effectively within diverse, cross-functional teams to achieve common goals.
• Excellence & Quality: Dedication to producing high-quality work that adheres to best practices and delivers tangible results.
• Continuous Learning: Encouragement of skill development and staying abreast of industry trends and technological advancements.

Collaboration Style:

• Cross-Functional Integration: Active participation in team discussions, providing UX perspectives to inform product strategy and development.
• Stakeholder Engagement: Proactive communication and collaboration with clients and internal stakeholders to gather requirements, present designs, and incorporate feedback.
• Knowledge Sharing: Willingness to share insights, best practices, and learnings with colleagues, particularly through coaching and internal communities of practice.

📝 Enhancement Note: Synechron's culture is described as "flat and approachable" and "truly diverse, fun-loving, and global." This suggests an environment where open communication and mutual respect are valued, and where employees are encouraged to contribute ideas and develop professionally.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Financial Services: Designing for regulated industries with stringent requirements and diverse user needs requires careful consideration and robust UX solutions.
• Balancing Client Needs and User Advocacy: Effectively advocating for user experience while meeting client business objectives and project constraints can be challenging.
• Rapid Prototyping & Iteration: The need to quickly develop and test prototypes to validate concepts and adapt to feedback in a fast-paced consulting environment.
• Staying Ahead of Digital Trends: Continuously learning and applying new UX methodologies, tools, and technologies to deliver innovative solutions for clients.

Learning & Development Opportunities:

• Access to Expertise: Direct coaching and mentorship from senior professionals in Synechron's FinLabs and Centers of Excellence.
• Skill Enhancement: Extensive training programs and on-demand courses through Udemy for Business to broaden technical and soft skills.
• Industry Exposure: Working on cutting-edge projects with leading financial institutions provides deep insights into industry challenges and solutions.
• Career Pathing: Clear opportunities for advancement into lead or management roles within UX or broader digital transformation practices.

📝 Enhancement Note: The role presents an excellent opportunity to deepen expertise in a high-demand sector (fintech) and develop strong project management and client-facing skills, which are transferable to many operations and GTM roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you resolve it?" (Focus on your process for negotiation, compromise, and user advocacy.)
• "How do you approach designing for a regulated industry like financial services, where user experience must also meet compliance standards?" (Highlight your research process, risk assessment, and iterative testing.)
• "Walk us through a project in your portfolio where you significantly improved user engagement or a key business metric through your design. What was your process, and what were the results?" (Prepare a detailed case study that quantics your impact.)

Company & Culture Questions:

• "What interests you about Synechron and our work in the financial services sector?" (Research Synechron’s recent projects, company values, and FinLabs initiatives.)
• "How do you see yourself contributing to a 'flat and approachable' organization?" (Emphasize your collaborative spirit, willingness to share knowledge, and proactive communication.)
• "How do you stay updated on the latest UX trends and technologies, and how do you integrate them into your work?" (Mention specific resources, conferences, or learning platforms.)

Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio by project, clearly outlining the problem, your role, process, the solution, and the outcomes. Use visual aids effectively.
• Demonstrate Figma Mastery: Be ready to discuss your workflow in Figma, including component libraries, prototyping features, and collaboration techniques.
• Quantify Success: Prepare to discuss metrics and data that demonstrate the effectiveness of your designs. If direct metrics aren't available, discuss qualitative feedback and anticipated impact.
• Concise Storytelling: Practice presenting your most relevant projects within a limited timeframe, ensuring clarity and engagement. Focus on the "why" behind your design decisions.

📝 Enhancement Note: Expect interviewers to focus on your ability to not just design, but to understand business objectives, manage ambiguity, and collaborate effectively within a consulting framework. Your ability to articulate your process and impact is key.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Synechron careers portal.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in UX design for web and mobile applications, with a strong emphasis on financial services projects if available. Clearly showcase your process and proficiency with Figma.
• Resume Optimization: Update your resume to include keywords from the job description, such as "UX Design," "user-centered design," "Figma," "prototyping," "usability testing," and "financial services." Quantify achievements wherever possible.
• Interview Preparation: Practice articulating your design process, discussing your portfolio projects in detail, and preparing answers to common behavioral and situational interview questions. Be ready to discuss your approach to collaboration and problem-solving.
• Company Research: Familiarize yourself with Synechron's mission, values, FinLabs, and recent work in digital transformation within the financial services industry. Understand their culture and client focus.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.