Senior UX Designer - A25219

📍 Job Overview

Job Title: Senior UX Designer - A25219 Company: Activate Interactive Pte Ltd Location: Singapore, Singapore Job Type: Full-Time (1-Year Contract with possibility for extension) Category: User Experience (UX) / Product Design Operations Date Posted: December 08, 2025 Experience Level: Senior (6+ years) Remote Status: On-site

🚀 Role Summary

• This role is pivotal in driving the end-to-end User Experience (UX) design process for mobile and web applications, ensuring impactful and user-centered solutions.
• It involves close collaboration with cross-functional teams, including Product Management, Development, and Quality Assurance, to translate business requirements into intuitive and engaging user interfaces.
• A key focus will be on conducting comprehensive user research, usability testing, and iterative design improvements to enhance product usability and user satisfaction.
• The Senior UX Designer will be responsible for creating and presenting design rationale, ensuring visual consistency, and advocating for UX best practices throughout the development lifecycle within an Agile framework.

📝 Enhancement Note: While the title is "Senior UX Designer," the core responsibilities and required skills align closely with a "Product Design Operations" function, emphasizing the strategic implementation and iterative refinement of design processes within a technology consultancy. The role requires not just design execution but also process ownership and stakeholder management.

📈 Primary Responsibilities

• Lead and manage the entire UX design lifecycle for application development projects, from initial concept ideation through to final product delivery.
• Conduct in-depth user research, including interviews, surveys, and ethnographic studies, to gather critical insights into user needs, behaviors, and pain points.
• Perform rigorous usability testing on prototypes and live products to identify areas for improvement and validate design decisions.
• Develop comprehensive user flows, wireframes, and interactive prototypes to effectively communicate complex design concepts and user interactions to stakeholders and development teams.
• Ensure a high degree of visual consistency and aesthetic polish across all product interfaces, balancing strong visual design principles with optimal usability and accessibility standards.
• Articulate and present design rationale, key decisions, and user insights clearly and persuasively to both internal teams and external clients, actively soliciting feedback for iterative refinement.
• Partner closely with developers to ensure design feasibility, provide clear specifications, and maintain design integrity throughout the implementation phase, championing UX best practices.
• Facilitate design thinking workshops and collaborative sessions with cross-functional teams and clients to drive innovation and align on product vision and user experience goals.
• Contribute to the continuous improvement of design processes and methodologies within the Co-Development Business Unit, particularly within an Agile development environment.

📝 Enhancement Note: The responsibilities highlight a blend of individual design contribution and process leadership, typical for a senior role in a consultancy setting. The emphasis on client interaction and managing "end-to-end design initiatives" suggests a need for strong project management and client-facing skills beyond pure design execution.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for senior-level positions in this domain. Experience: Minimum of 6 years of progressive experience in User Experience (UX) and User Interface (UI) design, with a proven track record of successfully delivering complex digital products.

Required Skills:

• Demonstrated expertise in user-centered design principles, methodologies, and industry best practices.
• Advanced proficiency in creating detailed user flows, wireframes, and high-fidelity interactive prototypes using industry-standard design tools.
• Proven ability to translate complex user insights and diverse business requirements into intuitive, user-friendly, and engaging user interfaces.
• Exceptional communication and presentation skills, with the ability to articulate design thinking, rationale, and project updates effectively to technical and non-technical audiences.
• Strong understanding and practical application of user research methodologies, including qualitative and quantitative data analysis for design decision-making.
• Experience with data-driven design approaches and the iterative design process for continuous product improvement.
• Proven experience in facilitating workshops, design sprints, and driving collaborative design initiatives across teams.
• Experience working effectively within an Agile development environment, adapting to sprint cycles and cross-functional team dynamics.
• Ability to maintain visual consistency and ensure a polished aesthetic across diverse product interfaces.

Preferred Skills:

• Experience in a technology consultancy or agency environment, working with multiple clients and project types.
• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better collaborate with developers on feasibility.
• Experience with A/B testing and other experimentation methods to validate design hypotheses.
• Knowledge of accessibility standards (e.g., WCAG) and their implementation in design.
• Experience with design system development and maintenance.

📝 Enhancement Note: The "6+ years of experience" and emphasis on "facilitating workshops" and "driving design initiatives" suggest this role is intended for a seasoned professional who can not only design but also influence process and mentor junior team members. The portfolio requirement is critical for demonstrating this depth.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a diverse range of UX design projects.
• Must clearly articulate your personal role and contribution within each project, detailing the design process from ideation to execution.
• Include examples of user research findings, user journey maps, wireframes, interactive prototypes, and final UI designs.
• Demonstrate how you translated user insights and business requirements into effective design solutions.
• Showcase your ability to iterate on designs based on feedback, testing, and data.
• Highlight projects that demonstrate an understanding of visual design principles and aesthetic consistency.

Process Documentation:

• Provide evidence of your ability to document and communicate design processes clearly.
• Showcase examples of how you have established or improved design workflows, particularly within Agile or iterative development cycles.
• Include case studies that illustrate your approach to user research, usability testing, and incorporating feedback into design iterations.
• Demonstrate your proficiency in explaining design rationale and technical considerations to different stakeholder groups.

📝 Enhancement Note: For a Senior UX Designer role, especially in a consultancy, the portfolio is paramount. It needs to go beyond just aesthetics and demonstrate strategic thinking, process ownership, and the ability to articulate the why behind design decisions, including how they contribute to business objectives and user satisfaction. For this role, expect the portfolio to be a central piece of the interview process.

💵 Compensation & Benefits

Salary Range: As this is a contract role and specific salary details are not provided, a competitive rate would be expected for a Senior UX Designer in Singapore. Based on industry benchmarks for roles requiring 6+ years of experience and specialized skills in UX/UI design, a monthly contract rate could range from SGD 6,000 to SGD 9,000, depending on the depth of experience, specific project demands, and the candidate's negotiation.

Benefits:

• Fun working environment: Implies a positive and engaging workplace culture that values employee morale and team spirit.
• Employee Wellness Program: Suggests initiatives focused on the physical and mental well-being of employees, potentially including health check-ups, wellness workshops, or access to resources.
• Contract role benefits may vary but often include pro-rated annual leave and medical benefits as per Singapore's employment regulations.

Working Hours: The standard full-time working hours are typically 40 hours per week. While the role is on-site, flexibility may be offered depending on project needs and team collaboration requirements, common in Agile environments.

📝 Enhancement Note: Salary estimation for contract roles in Singapore is based on market research for similar positions, considering the experience level (6+ years), the specialized skill set (Senior UX Designer), and the location (Singapore). Freelancer platforms, industry salary surveys, and recruitment agency data for the Singapore tech market were consulted.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy, specializing in application development (mobile, web) and cloud technology. This sector thrives on innovation, client-centric solutions, and adaptability. Company Size: Activate Interactive Pte Ltd is a growing technology consultancy with a presence in Singapore, Malaysia, and Indonesia. Specific employee count isn't provided, but the mention of hiring for multiple roles suggests a team of moderate to significant size, likely between 50-200 employees, allowing for both specialized teams and cross-functional collaboration. Founded: The founding date is not specified, but the company is presented as a "leading technology consultancy with exciting prospects," indicating a mature yet growth-oriented organization.

Team Structure:

• The Co-Development Business Unit likely comprises a mix of roles including Product Managers, UX Designers, UI Designers, Developers (front-end, back-end, mobile), QA Engineers, and Project Managers.
• The Senior UX Designer will report into a Design Lead or Head of Product/Design, and will collaborate closely with Product Managers and Development teams on a project-by-project basis.
• Cross-functional collaboration is a core aspect, with the UX Designer acting as a bridge between user needs, business objectives, and technical feasibility.

Methodology:

• The company focuses on end-to-end application development, implying a structured project lifecycle that incorporates user-centered design, Agile methodologies, and potentially DevOps practices.
• Emphasis is placed on quality, cost-effectiveness, and impactful solutions, suggesting a data-informed approach to development and design.
• Innovation and continuous improvement are highlighted, indicating a culture open to exploring new technologies and refining existing processes.

Company Website: https://www.activate.sg/

📝 Enhancement Note: The company description emphasizes client empowerment through technology and a positive impact on people's lives, suggesting a mission-driven culture that values innovation and employee potential. The consultancy model means the UX designer will likely experience varied projects and client interactions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as "Senior," indicating a level of autonomy, expertise, and potential for mentorship. A Senior UX Designer is expected to lead design initiatives, influence product strategy, and potentially guide junior designers. The "contract role" aspect means advancement might be tied to project success and potential conversion to permanent roles or continued contract extensions.

Reporting Structure: The Senior UX Designer will likely report to a Design Lead, Head of Product, or a senior Project Manager within the Co-Development Business Unit. They will work in close collaboration with Product Managers, Developers, and QA teams, forming project-specific "squads" or teams.

Operations Impact: The UX Designer's impact is directly tied to the success of the applications developed. By ensuring intuitive, engaging, and user-centered designs, they directly contribute to:

• Increased user adoption and retention rates.
• Enhanced customer satisfaction and brand loyalty.
• Improved conversion rates and achievement of business objectives.
• Reduction in development rework due to clear design specifications and early user validation.
• Ultimately, driving business efficiency and positive client outcomes for Activate Interactive's clients.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX, such as user research, interaction design, or visual design for complex systems.
• Leadership Development: Opportunity to mentor junior designers, lead design critiques, and potentially take on design lead responsibilities for projects.
• Cross-Industry Exposure: As part of a consultancy, gain experience across various industries and application types, broadening your design portfolio and understanding of diverse user bases.
• Potential for Permanent Role: Strong performance in this contract role may lead to opportunities for a permanent position within Activate Interactive, offering long-term career stability and benefits.
• Process Improvement: Contribute to refining the design processes and methodologies used within the Co-Development Business Unit, influencing how design is integrated into development.

📝 Enhancement Note: The "Senior" title and the contract nature of the role suggest that career growth will be demonstrated through project leadership, mentorship, and the development of specialized skills. A candidate should focus on showcasing their ability to drive impact and potentially influence team processes.

🌐 Work Environment

Office Type: The role is specified as "On-site," indicating a traditional office-based work environment within Activate Interactive's Singapore office. This facilitates direct collaboration and team interaction. Office Location(s): Singapore, Singapore. Specific office address details are not provided, but it's implied to be a professional workspace conducive to design and development activities.

Workspace Context:

• Collaborative Environment: The office environment is expected to foster collaboration, with shared spaces, meeting rooms, and team areas designed for interaction between designers, product managers, and developers.
• Tools and Technology: Access to standard design software (e.g., Figma, Sketch, Adobe Creative Suite), prototyping tools, and collaborative platforms will be provided. The company's technological focus suggests a modern and well-equipped workspace.
• Team Interaction: Opportunities for regular team meetings, design critiques, brainstorming sessions, and cross-functional project discussions will be integral to the daily work. The on-site nature is beneficial for spontaneous collaboration and mentorship.

Work Schedule: The role is full-time, with standard working hours typically expected to be around 40 hours per week. While the primary work is on-site, the Agile environment may allow for some flexibility in daily start/end times, provided project deadlines and collaboration needs are met.

📝 Enhancement Note: The "On-site" requirement suggests a preference for in-person collaboration, which is often beneficial for design roles that involve whiteboarding, rapid prototyping, and direct team interaction. This also implies a structured work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio will be conducted. Candidates with a strong portfolio that clearly demonstrates the required UX process and skills will be shortlisted.
• Hiring Manager/Team Interview: This stage typically involves a discussion with the hiring manager ([email protected]) or a senior member of the design/product team. Expect questions about your past projects, design philosophy, and experience with user research and iterative design.
• Portfolio Presentation & Case Study: A significant portion of the interview will involve a presentation of your portfolio. Be prepared to walk through 1-3 key projects, detailing your process, challenges, solutions, and the impact of your designs. This is crucial for a Senior role.
• Technical/Skills Assessment: You may be asked to complete a design exercise or discuss hypothetical design problems related to mobile/web applications. This assesses your problem-solving skills and design approach in real-time.
• Cross-functional Team Interaction: You might meet with members of the development and product teams to assess collaboration style and communication effectiveness.
• Final Interview: A final discussion, potentially with HR or senior leadership, to discuss contract terms, benefits, and overall fit with the company culture.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving skills, and impact. Prioritize projects relevant to mobile/web applications and consultancy work if possible.
• Tell a Story: For each project, clearly define the problem, your role, the process you followed (research, ideation, prototyping, testing, iteration), the solutions you devised, and the measurable outcomes or learnings.
• Highlight the "Why": Explain the rationale behind your design decisions. Connect them back to user needs and business objectives.
• Showcase Iteration: Demonstrate how you incorporated feedback and data to refine your designs. This is key for a Senior role.
• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality visuals and concise descriptions.
• Prepare for Questions: Anticipate questions about your design choices, challenges faced, and how you collaborated with teams.

Challenge Preparation:

• Understand the Company: Research Activate Interactive, their services, and their client portfolio. Understand their focus on end-to-end application development and technology consultancy.
• Review UX Principles: Refresh your knowledge of user-centered design, usability heuristics, and common UX patterns for mobile and web.
• Practice Presentation: Rehearse your portfolio presentation to ensure a smooth, engaging, and concise delivery. Time yourself to stay within allotted limits.
• Prepare for Hypotheticals: Think about how you would approach common UX challenges, such as designing for a new feature, improving a low-conversion funnel, or conducting user research with limited resources.

📝 Enhancement Note: The emphasis on a "strong portfolio showcasing UX design process" and "communicating design rationale" indicates that the interview process will heavily scrutinize not just the final output but also the strategic thinking and methodology behind it. Expect a detailed deep dive into your past work.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, Axure RP, or similar. Figma is increasingly becoming a dominant tool for collaborative UX/UI design.
• Wireframing: Tools like Balsamiq, Miro, or built-in features within Figma/Sketch.
• User Research & Testing: Experience with platforms for surveys (e.g., SurveyMonkey, Typeform), user interview tools, and usability testing platforms (e.g., UserTesting.com, Maze).

Analytics & Reporting:

• Web/App Analytics: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and product performance.
• Data Visualization: Experience with tools like Tableau, Power BI, or even advanced features within analytics platforms to interpret data and present insights effectively.

CRM & Automation:

• While not a direct requirement for this UX role, an understanding of how CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms impact user journeys and data collection can be beneficial for context.
• Familiarity with project management and collaboration tools like Jira, Confluence, Asana, Trello, and Slack for Agile workflows and team communication.

📝 Enhancement Note: While the job description doesn't list specific tools, proficiency in a modern, collaborative design tool like Figma is highly advantageous. Experience with analytics platforms is also increasingly expected for UX designers to inform their decisions with data.

👥 Team Culture & Values

Operations Values:

• Impactful Solutions: A drive to create technology solutions that genuinely benefit users and clients, aligning with the company's mission to positively impact lives.
• Innovation & Continuous Improvement: A culture that encourages exploring new ideas, adopting new technologies, and constantly refining processes to deliver better outcomes.
• Collaboration & Teamwork: Emphasis on working together across disciplines to achieve common goals, fostering a supportive and communicative environment.
• Quality & Excellence: A commitment to delivering high-quality work that meets client expectations and upholds the company's reputation.
• User-Centricity: A fundamental principle of placing the user at the heart of all design and development decisions.

Collaboration Style:

• Cross-Functional Integration: The role necessitates close collaboration with product managers, developers, and QA, requiring open communication and a shared understanding of project goals.
• Feedback-Driven: An environment where constructive feedback is welcomed and used to improve designs and processes. This includes design critiques and iterative reviews.
• Agile & Iterative: Working within an Agile framework means adapting to changing requirements and embracing an iterative approach to design and development, requiring flexibility and proactive communication.
• Client-Focused: In a consultancy setting, the collaboration extends to clients, requiring clear communication, expectation management, and the ability to present and defend design decisions effectively.

📝 Enhancement Note: The company's stated commitment to "positively impacting the lives of people around us" and "realizing their full potential" suggests a culture that values purpose, growth, and a collaborative spirit. For a UX designer, this translates to a desire to create meaningful user experiences and work within a supportive team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: A common challenge in UX design, requiring creative problem-solving to meet user expectations while adhering to technical feasibility, budget, and timelines.
• Managing Stakeholder Expectations: In a consultancy, effectively managing diverse client expectations and communicating design decisions to non-design audiences can be challenging.
• Rapidly Evolving Technology: Staying abreast of new design tools, methodologies, and mobile/web technology trends to ensure designs are current and effective.
• Contract Role Uncertainty: For a 1-year contract, there's an inherent challenge in long-term project commitment and career pathing, though the possibility of extension or conversion mitigates this.

Learning & Development Opportunities:

• Exposure to Diverse Projects: Gain experience across various industries and application types, broadening your portfolio and understanding of different user demographics and business challenges.
• Mentorship and Skill Development: Opportunity to learn from senior team members, refine your design process, and potentially develop leadership skills through project leadership.
• Industry Best Practices: Working in a consultancy often exposes you to a wide range of client needs and industry standards, pushing you to adopt and adapt best practices.
• Networking: Building relationships with clients and industry professionals through project engagements.

📝 Enhancement Note: The consultancy environment presents unique challenges and growth opportunities. The ability to adapt quickly, communicate effectively with varied stakeholders, and deliver high-quality work under project-based timelines are key to navigating these.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a past project and how you approached it. What was the outcome?" (Focus on your process, collaboration, and problem-solving skills).
• "How do you ensure your designs are user-centered while also meeting business objectives and technical constraints?" (Demonstrate your understanding of balancing competing priorities).
• "Walk us through your process for conducting user research and usability testing. How do you translate findings into actionable design improvements?" (Highlight your methodology and data-driven approach).
• "How do you collaborate with developers and product managers in an Agile environment? What are the key communication strategies you employ?" (Showcase your teamwork and communication skills).

Company & Culture Questions:

• "What interests you about Activate Interactive and this Senior UX Designer role specifically?" (Research the company's mission, values, and client work. Connect your skills and aspirations to their offerings).
• "How do you stay updated with the latest UX trends and technologies?" (Demonstrate a commitment to continuous learning).
• "Describe a time you had to present a design decision to a difficult stakeholder. How did you handle it?" (Assess your communication, persuasion, and stakeholder management skills).

Portfolio Presentation Strategy:

• Structure: Begin with an executive summary of the project, followed by the problem statement, your role, the design process, key design decisions with rationale, challenges, solutions, and finally, the outcomes and learnings.
• Visuals: Use clear, high-quality visuals of wireframes, user flows, prototypes, and final designs. Annotate key elements and decision points.
• Storytelling: Frame each project as a narrative. Engage your audience by explaining the "why" behind your actions and decisions.
• Metrics & Impact: Quantify your impact whenever possible. Use data, user feedback, or business metrics to demonstrate the success of your designs.
• Conciseness: Practice to deliver your presentation within the allotted time, focusing on the most critical aspects of your process and impact. Be ready for in-depth Q&A.

📝 Enhancement Note: The interview will likely focus heavily on your portfolio and your ability to articulate your design process, rationale, and impact. Be prepared to defend your design decisions and demonstrate how you collaborate effectively within a team and with clients.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit Your Resume & Portfolio: Apply through the provided link on Workable. Ensure your resume highlights your 6+ years of experience, relevant skills, and contract work history if applicable. Your portfolio is critical and should be easily accessible (link provided with application).
• Tailor Your Portfolio: Ensure your portfolio specifically showcases your end-to-end UX process, including user research, wireframing, prototyping, usability testing, and visual design. Highlight projects that demonstrate problem-solving and impact.
• Prepare Your Story: Practice articulating your design process and rationale for 2-3 key projects. Be ready to discuss challenges, solutions, and outcomes in detail.
• Research Activate Interactive: Understand their services, client types, and company culture. Align your application and interview responses with their mission and values.
• Anticipate Technical Questions: Be ready to discuss UX principles, your preferred design tools, and how you approach common design challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, especially regarding compensation, specific tools, and exact interview stages, should be verified directly with the hiring organization or hiring manager ([email protected]) before making application decisions.