Senior User Experience (UX) Engineer

📍 Job Overview

Job Title: Senior User Experience (UX) Engineer Company: Bask Health Location: Egypt Job Type: FULL_TIME Category: User Experience (UX) / Product Design Date Posted: 2025-09-26 Experience Level: 5-10 Years Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic redesign and enhancement of Bask Health's user interface, focusing on intuitive design and exceptional user experience for a telehealth platform.
• Drive user-centered design initiatives, translating complex technical requirements into seamless, user-friendly software infrastructure.
• Collaborate closely with executive leadership and a remote engineering team to build and iterate on a robust, multi-tenant application.
• Champion best practices in UX design, accessibility, and usability to ensure the platform meets the needs of its target audience and aligns with brand identity.

📝 Enhancement Note: This role is positioned as a Senior UX Engineer, indicating a need for significant individual contribution and potential leadership in design strategy. The emphasis on "reworking our current user interface" suggests a critical, high-impact project. The mention of "entrepreneurial spirit" points to a dynamic, fast-paced startup environment where initiative and proactive problem-solving are highly valued.

📈 Primary Responsibilities

• Conduct comprehensive user research, including needs analysis, pain point identification, and user persona development, to inform UI/UX strategy for the telehealth platform.
• Design and develop detailed wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools to visualize and iterate on new interface concepts and complex workflows.
• Perform in-depth analysis of the existing user interface, identifying usability bottlenecks and proposing data-driven solutions to enhance user flow, efficiency, and overall satisfaction.
• Collaborate extensively with the CEO, Director of Design, software developers, and product managers to ensure design feasibility, technical alignment, and strategic integration with the serverless platform (Vercel, Next.js, Prisma, PlanetScale).
• Champion and implement user-centered design principles, ensuring adherence to accessibility standards (WCAG) and best practices for a robust, multi-tenant application.
• Lead usability testing sessions, analyze feedback, and iteratively refine designs to optimize the user experience and achieve business objectives.
• Maintain and evolve the company's brand identity and visual guidelines within the user interface, ensuring a cohesive and professional aesthetic across the platform.
• Stay abreast of emerging UX design trends, technologies, and methodologies, proactively recommending innovative approaches to elevate the Bask Health user experience.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on "reworking our current user interface" and "streamlining complex workflows" indicates a significant project with a focus on improving existing functionality rather than starting from scratch. Collaboration with executive leadership (CEO) suggests a high level of visibility and influence for this role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field, or equivalent practical experience.

Experience:

• 5-10 years of progressive experience in User Experience (UX) Design, UI Design, or a similar role, with a proven track record of successfully designing and launching complex digital products.
• Demonstrated experience in working with serverless architectures and modern web development frameworks is highly desirable, given the technology stack.

Required Skills:

• User Experience (UX) Design: Deep understanding of UX principles, user-centered design methodologies, and information architecture.
• UI Design & Prototyping: Proficiency in creating intuitive interfaces, wireframes, interactive prototypes, and high-fidelity mockups using tools like Figma, Sketch, or Adobe XD.
• User Research & Usability Testing: Expertise in planning, conducting, and analyzing user research and usability testing to gather actionable insights.
• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to effectively present design decisions and collaborate with cross-functional teams and stakeholders.
• Problem-Solving & Creativity: Strong analytical and problem-solving skills with a creative mindset to develop innovative solutions for complex design challenges.
• Accessibility Standards: Thorough knowledge of web accessibility guidelines (WCAG) and best practices for inclusive design.
• Design Tools Proficiency: Mastery of industry-standard design and prototyping software (e.g., Figma, Sketch, Adobe XD).
• Understanding of Software Development Processes: Ability to work effectively with development teams and understand technical constraints and feasibility.

Preferred Skills:

• Experience with Vercel, Next.js, Prisma, or PlanetScale.
• Familiarity with telehealth or healthcare technology platforms.
• Experience in a startup or fast-paced growth environment.
• Knowledge of front-end development principles (HTML, CSS, JavaScript).

📝 Enhancement Note: The experience level (5-10 years) suggests this role requires a seasoned professional capable of independent work and strategic input. The explicit mention of the company's tech stack (Vercel, Next.js, Prisma, PlanetScale) indicates that familiarity, if not direct experience, with these technologies would be a significant advantage for a candidate aiming to streamline design and development integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing a minimum of 3-5 significant UX/UI design projects, demonstrating a clear progression from research and ideation to final design and implementation.
• Projects should highlight your ability to tackle complex problems, streamline intricate workflows, and deliver measurable improvements in user experience.
• Evidence of user research methodologies employed, including user interviews, surveys, and persona development, and how these informed design decisions.
• Examples of wireframes, prototypes, and high-fidelity mockups, clearly illustrating your design process and attention to detail.
• Case studies that detail the problem statement, your design process, the challenges encountered, your solutions, and the impact of your design on user behavior or business metrics.

Process Documentation:

• Examples of how you have documented design decisions, user flows, and system interactions to facilitate collaboration with development teams.
• Demonstrations of your approach to iterative design, including how you incorporate feedback from user testing and stakeholders.
• Evidence of understanding and applying accessibility standards within your design documentation and process.

📝 Enhancement Note: For a Senior UX Engineer role, the portfolio is paramount. It should not just present final designs but also a detailed narrative of the problem-solving process, user research insights, iterative improvements, and quantifiable outcomes. Focus on projects that demonstrate the ability to manage complexity and advocate for the user within a technical environment.

💵 Compensation & Benefits

Salary Range: Given the Senior UX Engineer title, the location (Egypt), and the fully remote nature, we estimate a competitive salary range for a professional with 5-10 years of experience. Based on market research for senior UX/UI roles in Egypt and for remote positions globally, the expected annual salary would be in the range of $40,000 - $65,000 USD. This estimate is based on data from industry salary benchmarks, considering the cost of living in Egypt and the demand for specialized tech talent in remote roles.

Benefits:

• Competitive Salary: Commensurate with experience and market rates for senior remote positions.
• Health Insurance: Comprehensive health insurance coverage, potentially including international coverage for remote employees.
• Paid Time Off: Generous vacation, sick leave, and public holiday allowance.
• Professional Development: Opportunities for continuous learning, including access to online courses, workshops, and industry conferences.
• Remote Work Stipend: Potential for a home office setup or internet connectivity stipend.
• Stock Options/Equity: Possibility of equity or stock options in a growing health-tech startup.
• Flexible Working Hours: While a 40-hour work week is standard, there may be flexibility to accommodate schedules across different time zones.

Working Hours:

• Standard full-time commitment of approximately 40 hours per week, with flexibility to manage work across different time zones, especially for effective collaboration with a remote team.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for senior remote UX roles in Egypt. This range can fluctuate based on the candidate's specific experience, portfolio strength, and negotiation skills. The benefits listed are typical for tech startups and remote-first companies, with an emphasis on professional growth and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Health-Tech), Telehealth Company Size: Small to Medium (Startup Environment) - Bask Health is likely in a growth phase, indicated by expanding its design team. This suggests a dynamic, agile, and potentially fast-paced work environment. Founded: Bask Health is a relatively young company, likely founded within the last 5-10 years, focusing on building a modern telehealth platform.

Team Structure:

• Flat Hierarchy: As a startup, Bask Health likely operates with a relatively flat organizational structure, encouraging direct communication and collaboration across all levels.
• Cross-Functional Teams: Design, development, and product management teams will work closely together, emphasizing a collaborative and integrated approach to product development.
• Remote-First Mentality: The team is distributed remotely, fostering a culture of asynchronous communication, trust, and autonomy.

Methodology:

• Agile Development: The company likely employs agile methodologies for software development, allowing for rapid iteration and adaptation.
• Data-Driven Design: Decisions are expected to be informed by user research, analytics, and performance metrics, ensuring a user-centric and effective product.
• Lean Startup Principles: Embracing rapid prototyping, testing, and iteration to efficiently build and improve the product based on market feedback.

Company Website: https://www.bask.health/

📝 Enhancement Note: The company's focus on building the "backbone of telehealth" and its use of modern, serverless technologies (Vercel, Next.js, Prisma, PlanetScale) point to a forward-thinking, tech-centric organization. The emphasis on an "entrepreneurial spirit" and direct collaboration with the CEO suggests a culture that values initiative, innovation, and a hands-on approach.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor (IC) with potential for Team Lead responsibilities. This role is positioned as a Senior UX Engineer, indicating a high level of expertise and autonomy. The individual will be expected to lead key design initiatives, mentor junior team members (if any), and significantly influence the product's user experience. There's a strong possibility for growth into a UX Lead or Design Manager role as the company scales.

Reporting Structure: The Senior UX Engineer will report directly to the Director of Design and work closely with the CEO on strategic design matters. This close proximity to executive leadership offers significant visibility and the opportunity to directly impact business strategy through design.

Operations Impact: The UX Engineer's work is foundational to Bask Health's success. By creating an intuitive and effective telehealth platform, this role directly impacts user adoption, patient satisfaction, and ultimately, the company's ability to scale and achieve its mission. Seamless user experience is critical for retention and growth in the competitive health-tech market.

Growth Opportunities:

• Technical Specialization: Deepen expertise in advanced UX design techniques, user research methodologies, and emerging design technologies.
• Leadership Development: Transition into a UX Lead or Design Manager role, overseeing a growing design team and shaping the company's overall design strategy.
• Product Strategy Influence: Play a key role in defining the product roadmap and contributing to strategic business decisions based on user insights.
• Industry Expertise: Become a subject matter expert in UX for the telehealth and health-tech sectors.
• Entrepreneurial Experience: Gain valuable experience in a high-growth startup environment, contributing to the foundational elements of a disruptive company.

📝 Enhancement Note: The "Senior" title and direct reporting to the CEO/Director of Design suggest this is a pivotal role. Growth opportunities are likely tied to the company's expansion, offering a clear path from senior IC to leadership or specialized product strategy roles.

🌐 Work Environment

Office Type: Fully Remote Office Location(s): The role is based in Egypt but operates as a fully remote position, allowing employees to work from their preferred location within Egypt.

Workspace Context:

• Asynchronous Collaboration: The remote nature necessitates strong asynchronous communication skills, utilizing tools like Slack, email, and project management software effectively.
• Virtual Collaboration Tools: Expect to use video conferencing (Zoom, Google Meet), collaborative whiteboarding tools (Miro, Mural), and shared design platforms (Figma, etc.) for team interactions.
• Autonomy and Trust: A remote-first culture typically operates on a foundation of trust, empowering individuals to manage their time and tasks efficiently to meet objectives.
• Focus on Output: Performance is primarily measured by the quality and impact of work delivered, rather than hours spent in an office.

Work Schedule:

• A standard 40-hour work week is expected. However, the company embraces flexibility, allowing team members to structure their workdays to optimize productivity and accommodate potential time zone differences with other remote team members. Core collaboration hours may be established to ensure real-time interaction when needed.

📝 Enhancement Note: The fully remote nature implies a need for self-discipline, excellent time management, and proficiency in remote collaboration tools. The flexibility in work schedule is a key benefit for operations professionals who may need to balance deep work with collaborative sessions.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and cultural fit.
2. Portfolio Review & Technical Interview: A deep dive into your portfolio. Be prepared to walk through 2-3 key projects, explaining your process, design decisions, user research findings, and the impact of your work. Expect questions on UX principles, design tools, and problem-solving methodologies.
3. Design Challenge/Case Study: You may be given a small design challenge or asked to present a case study on a hypothetical problem relevant to Bask Health's platform. This assesses your ability to apply your skills to real-world scenarios.
4. Team/Cross-Functional Interview: An interview with the Director of Design, CEO, and potentially a lead developer to assess your collaboration style, strategic thinking, and alignment with the company's mission and values.
5. Final Interview: A final discussion with the CEO to confirm fit and discuss terms.

Portfolio Review Tips:

• Storytelling: Frame your portfolio projects as compelling stories. Clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable outcomes.
• Focus on Impact: Quantify your achievements whenever possible. Use metrics related to user engagement, conversion rates, task completion times, or user satisfaction improvements.
• Process Transparency: Show your thought process. Include sketches, wireframes, user flows, research insights, and iterations to demonstrate your problem-solving approach.
• Tailor to Bask Health: Highlight projects that demonstrate experience with complex systems, user research, and UI redesign, especially if they relate to healthcare or SaaS platforms.
• Technical Context: Be prepared to discuss how your designs integrate with technical constraints and collaborate with developers, referencing their tech stack if possible.

Challenge Preparation:

• Anticipate Scenarios: Think about common UX challenges in telehealth: patient onboarding, appointment scheduling, remote consultation interfaces, data privacy, and complex medical information presentation.
• Structure Your Approach: For any challenge, outline your steps: understand the goal, define the user, brainstorm solutions, sketch/wireframe, and consider potential metrics.
• Focus on User Value: Demonstrate how your proposed solutions prioritize user needs and enhance the overall experience.

📝 Enhancement Note: The interview process emphasizes practical application of UX skills and strategic thinking. A strong portfolio that tells a clear story of problem-solving and impact is crucial. Candidates should be prepared to discuss their process in detail and articulate how their designs align with business goals and technical feasibility.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency in at least one is essential).
• User Research Platforms: Tools for surveys, interviews, and usability testing (e.g., UserTesting.com, SurveyMonkey, Typeform).
• Collaboration & Communication: Slack, Zoom, Google Meet, Microsoft Teams.
• Project Management: Jira, Asana, Trello, or similar for tracking design tasks and progress.

Analytics & Reporting:

• Web Analytics: Google Analytics, Vercel Analytics (for understanding user behavior on the platform).
• Product Analytics: Tools like Amplitude or Mixpanel for deeper insights into user engagement and feature usage.
• Data Visualization: While not explicitly stated, familiarity with tools like Tableau or Power BI could be beneficial for presenting research findings.

CRM & Automation:

• CRM: While primarily a UX role, understanding how users interact with CRM systems or customer data platforms might be relevant for context (e.g., Salesforce, HubSpot - though not directly used by UX).
• Automation Tools: Understanding how design integrates with automated workflows and user journeys.

Backend Technologies (Contextual Awareness):

• Frontend Frameworks: Next.js (strong familiarity is a plus).
• Platform: Vercel.
• Database: Prisma, PlanetScale.

📝 Enhancement Note: While the core tools are design-focused, understanding the company's specific technology stack (Vercel, Next.js, Prisma, PlanetScale) is critical for effective collaboration. A UX Engineer who can speak the language of developers and understand the implications of these technologies on design will be highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, ensuring every design decision prioritizes the patient and healthcare provider experience.
• Innovation & Entrepreneurship: A drive to explore new ideas, challenge the status quo, and contribute proactively to building a groundbreaking telehealth platform.
• Collaboration & Transparency: Open communication and a willingness to share insights, feedback, and challenges across teams to achieve collective goals.
• Data-Driven Decision Making: Utilizing research, analytics, and user feedback to inform design choices and measure impact, fostering a culture of continuous improvement.
• Efficiency & Agility: Embracing lean principles to iterate quickly, adapt to feedback, and deliver high-quality designs efficiently.

Collaboration Style:

• Cross-Functional Partnership: The design team works hand-in-hand with engineering and product management, fostering a symbiotic relationship where design informs development and vice-versa.
• Remote Team Dynamics: Emphasis on clear, concise communication, proactive status updates, and leveraging virtual tools to maintain strong working relationships.
• Constructive Feedback: A culture that encourages providing and receiving constructive feedback to elevate the quality of design and product.
• Shared Ownership: A sense of collective responsibility for the product's success, with all team members contributing to its improvement.

📝 Enhancement Note: The emphasis on "entrepreneurial spirit" and direct collaboration with the CEO suggests a culture that values initiative, proactivity, and a hands-on approach. The remote nature will shape collaboration towards asynchronous methods and a strong reliance on clear documentation and communication protocols.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity and Simplicity: Designing an intuitive user experience for a sophisticated telehealth platform that handles complex medical data and multi-tenant functionalities.
• Remote Collaboration: Effectively collaborating and driving design consensus within a fully remote, distributed team, potentially across different time zones.
• Rapid Iteration: Keeping pace with the fast-evolving health-tech landscape and the startup's growth trajectory, requiring quick adaptation and design iteration.
• Technical Constraints: Aligning user experience goals with the technical architecture and development capabilities of a serverless platform.
• User Research in Healthcare: Conducting effective user research within the healthcare domain, which can have unique ethical considerations and participant recruitment challenges.

Learning & Development Opportunities:

• Specialized UX for Health-Tech: Deepen expertise in the nuances of UX design within the healthcare sector, including patient privacy, regulatory compliance, and clinical workflows.
• Advanced Design Tool Mastery: Become an expert in cutting-edge design and prototyping tools and workflows.
• Leadership Skills: Develop leadership capabilities by potentially mentoring junior designers or leading specific design initiatives.
• Product Strategy Involvement: Gain exposure to product strategy and business decision-making, contributing design insights to shape the company's direction.
• Startup Growth Experience: Learn invaluable lessons about building and scaling a tech company from the ground up.

📝 Enhancement Note: The challenges are inherent to a senior role in a growing health-tech startup. The growth opportunities are significant, offering a chance to develop specialized skills and gain high-level strategic experience.

💡 Interview Preparation

Strategy Questions:

• "How would you approach redesigning our current user interface to be more intuitive while maintaining its complexity?" (Focus on your process: research, ideation, prototyping, testing.)
• "Describe a time you had to balance user needs with technical feasibility. How did you navigate that situation?" (Highlight collaboration with developers and compromise.)
• "How do you ensure accessibility standards are met in your designs, especially for a platform used by diverse populations?" (Discuss WCAG guidelines and practical implementation.)
• "What are your thoughts on the current UX of telehealth platforms, and what opportunities do you see for Bask Health?" (Show your industry awareness and strategic thinking.)

Company & Culture Questions:

• "What excites you about Bask Health's mission and the health-tech industry?" (Demonstrate genuine interest and alignment.)
• "How do you approach collaboration in a remote-first environment?" (Emphasize communication, documentation, and Proactiveness.)
• "Describe your experience working in a startup or fast-paced environment." (Highlight adaptability, initiative, and resilience.)

Portfolio Presentation Strategy:

• Structure: For each project, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome -> Learnings.
• Visuals: Use high-quality visuals for wireframes, mockups, and prototypes. Don't just show static images; consider interactive prototypes or screen recordings.
• Data & Metrics: Whenever possible, present quantitative data to support your design decisions and showcase the impact of your work.
• User Stories: Weave in user stories or quotes to humanize your projects and demonstrate empathy.
• Conciseness: Be prepared to present your strongest projects within a set time limit (usually 15-30 minutes), allowing ample time for Q&A.

📝 Enhancement Note: Candidates should prepare to not only showcase their design skills but also their strategic thinking, problem-solving abilities, and collaborative approach, especially within the context of a remote health-tech startup. Demonstrating an understanding of the company's tech stack and mission will be key.

📌 Application Steps

To apply for this Senior User Experience (UX) Engineer position:

• Navigate to the Bask Health careers page or the provided Workable link and submit your application.
• Portfolio Preparation: Ensure your resume and portfolio are up-to-date and clearly highlight your experience with UX/UI design, user research, prototyping, and complex system design. Tailor your portfolio to showcase projects that demonstrate your ability to improve existing interfaces and streamline workflows.
• Resume Optimization: Integrate keywords from the job description, such as "User Experience Design," "UI Design," "Prototyping," "User Research," "Telehealth," "Vercel," "Next.js," and "Accessibility Standards." Quantify your achievements with metrics where possible.
• Interview Preparation: Practice articulating your design process and project outcomes. Be ready to discuss your experience with the specified tech stack and your approach to remote collaboration and user-centered design in a health-tech context.
• Company Research: Familiarize yourself with Bask Health's mission, values, and their current platform. Understand the competitive landscape of telehealth and identify potential areas where exceptional UX can provide a significant advantage.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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