Senior Product Manager (Global Product Strategy)

📍 Job Overview

Job Title: Senior Product Manager (Global Product Strategy)
Company: Delivery Hero
Location: Berlin, Germany
Job Type: Full-time
Category: Product Management / GTM Strategy
Date Posted: December 12, 2025
Experience Level: 5+ Years
Remote Status: Hybrid

🚀 Role Summary

• Drive global consumer product strategy, focusing on customer acquisition, retention, and personalized experiences within the on-demand delivery ecosystem.
• Lead high-impact strategic projects, coordinating and influencing product decisions across multiple local and global teams, rather than being assigned to a traditional scrum team.
• Develop and execute insightful reports, goal setting, and scorecards for Delivery Hero markets, benchmarking against competitors to guide business and strategic decisions.
• Act as a subject matter expert for specific product features, consolidating learnings, driving developments, and crafting recommendations by collaborating with other Product Managers.
• Serve as a key liaison for problem-solving and knowledge transfer across the global product organization and other relevant stakeholders.

📝 Enhancement Note: This role is explicitly strategic and global, operating outside a typical product team structure. It requires significant influence, coordination, and data-driven recommendation capabilities, focusing on overarching product strategy rather than feature development within a single product line. The emphasis is on market insights, competitive analysis, and global alignment.

📈 Primary Responsibilities

• Define and articulate a clear, long-term global product strategy for the consumer-facing platform, ensuring alignment with overarching business objectives and emerging market trends.
• Conduct comprehensive market research and competitive analysis within the on-demand delivery sector to identify customer needs, unmet opportunities, and potential disruptive threats.
• Gather, interpret, and translate complex data into actionable insights that inform product roadmap prioritization, strategic decision-making, and continuous improvement initiatives.
• Effectively communicate strategic recommendations, project updates, and performance analyses to a diverse range of global stakeholders, including executive leadership, regional product teams, and engineering leads.
• Manage and oversee the execution of large-scale, high-impact strategic product initiatives, ensuring successful cross-functional alignment, timely delivery, and achievement of defined KPIs.
• Proactively identify and champion innovative product solutions and features that differentiate Delivery Hero in the competitive landscape and enhance the overall customer journey.
• Act as a central point of contact for complex problem-solving, facilitating knowledge sharing and best practice dissemination across the global product organization.
• Structure and prioritize incoming strategic requests from various business units and stakeholders, ensuring efficient resource allocation and impactful execution by the relevant teams.
• Own the overview and development of specific product feature areas across the organization, fostering collaboration with individual Product Managers to synthesize learnings and drive consistent global strategies.

📝 Enhancement Note: The responsibilities highlight a strategic, cross-functional, and influencing role. The emphasis on "coordinating and influencing" rather than direct team management, and "handling and structuring requests" indicates a need for strong stakeholder management and prioritization skills. The core of the role is to provide strategic direction and oversight at a global level.

🎓 Skills & Qualifications

Education:

• A Bachelor's or Master's degree in Business, Marketing, Computer Science, Engineering, or a related field is typically expected for a Senior Product Manager role of this scope.

Experience:

• Minimum of 5 years of progressive product management experience, with a proven track record of developing and launching successful products or strategic initiatives.
• Experience in a global or multi-regional product strategy role is highly desirable.
• Previous consultancy experience is a strong plus, indicating experience in strategic problem-solving, market analysis, and stakeholder management.

Required Skills:

• Strategic Vision: Ability to conceptualize, develop, and articulate a compelling, long-term product strategy that aligns with and drives global business goals.
• Market Research & Analysis: Proficiency in conducting in-depth market analysis, identifying key industry trends, understanding customer needs, and assessing competitive landscapes.
• Data Analysis & Interpretation: Strong capability to gather, analyze, and interpret complex quantitative and qualitative data to derive actionable insights and support strategic recommendations.
• Communication & Presentation: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to diverse audiences, including executive leadership.
• Project Management & Execution: Proven ability to manage high-impact, cross-functional projects from ideation through to successful launch and iteration, ensuring alignment and timely delivery.
• Innovation & Problem Solving: Demonstrated ability to identify opportunities for innovation, develop novel solutions, and effectively address complex business and product challenges.
• Cross-functional Collaboration & Influence: Skill in building strong relationships and collaborating effectively with diverse global teams (product, engineering, marketing, operations, regional leads) and influencing stakeholders without direct authority.
• Results Orientation: A demonstrable ability to focus on core problems, define actionable steps, and drive execution to ship solutions that deliver measurable business outcomes.
• Stakeholder Management: Expertise in managing expectations, negotiating priorities, and facilitating consensus among various internal and external stakeholders.

Preferred Skills:

• Experience within the e-commerce, food delivery, or marketplace technology sectors.
• Familiarity with agile product development methodologies and frameworks.
• Experience with A/B testing, experimentation, and performance marketing strategies.
• Proficiency in business case development and ROI analysis for strategic initiatives.

📝 Enhancement Note: The qualifications emphasize strategic thinking, analytical rigor, and strong influencing skills. The mention of "5+ years of product experience" and "Previous Consultancy experience" suggests a need for individuals who can operate at a high strategic level and bring structured problem-solving methodologies to the role. The "Results Oriented" skill implies a focus on tangible outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Frameworks: Showcase examples of strategic frameworks developed or utilized to guide product roadmaps, market entry, or competitive positioning.
• Market Analysis Case Studies: Include case studies demonstrating thorough market research, competitive analysis, and how these insights translated into actionable product strategies or recommendations.
• Data-Driven Decision-Making: Present examples where data analysis (quantitative and qualitative) was pivotal in identifying opportunities, solving problems, or validating strategic directions.
• Cross-Functional Project Leadership: Highlight projects where you successfully coordinated efforts across multiple teams or regions, demonstrating your ability to influence and drive alignment on strategic initiatives.
• Impactful Recommendations: Provide evidence of strategic recommendations made and the subsequent business impact or outcomes achieved.

Process Documentation:

• Strategic Planning: Documented processes for developing global product strategies, including stakeholder consultation, market assessment, and alignment with corporate objectives.
• Cross-Team Coordination: Methodologies for coordinating product initiatives across disparate teams, ensuring consistent execution, knowledge sharing, and feedback loops.
• Performance Measurement: Frameworks for defining KPIs, setting organizational goals, and creating scorecards to track the performance of strategic initiatives across markets.
• Insight Generation: Processes for systematically gathering, analyzing, and disseminating market trends and competitive intelligence to inform product and business strategy.

📝 Enhancement Note: For a strategic role like this, the portfolio should emphasize strategic thinking, analytical rigor, and the ability to influence and coordinate at a global level. The focus is less on detailed feature specifications and more on overarching strategy, market understanding, and driving organizational alignment.

💵 Compensation & Benefits

Salary Range:

• For a Senior Product Manager with 5+ years of experience in Berlin, Germany, the typical gross annual salary range can be estimated between €75,000 and €110,000. This range is influenced by specific experience, the depth of strategic expertise, and the company's compensation philosophy.
• Base Salary: €75,000 - €110,000 per annum.
• Potential for Bonus: Performance-based bonuses may also be offered, typically ranging from 10-20% of base salary, depending on individual and company performance.

Benefits:

• Hybrid Working Model: Enjoy flexibility with 2 days per week in the Berlin campus for in-person collaboration.
• Generous Paid Time Off: 27 days of holiday, with an additional day granted after 2 and 3 years of service.
• Professional Development: €1,000 annual educational budget, access to language courses, and a Udemy Business platform subscription.
• Parental Support: Comprehensive support for parents.
• Wellness Programs: Access to health check-ups, meditation resources, and subsidies for gym memberships or bicycle purchases.
• Financial & Equity Incentives: Employee Share Purchase Plan, Sabbatical Bank, corporate pension plan, and life/accident insurance.
• Daily Perks: Digital meal vouchers, food vouchers, and corporate discounts.
• Relocation Support: Assistance and guidance for relocating to Berlin, including a comprehensive guide.

Working Hours:

• Standard full-time hours are typically around 40 hours per week. The hybrid model offers flexibility in structuring these hours, with an expectation of core availability for global team collaboration.

📝 Enhancement Note: The salary range is estimated based on industry benchmarks for Senior Product Managers in Berlin, Germany, considering the specified experience level and the strategic nature of the role within a large tech organization. Benefits are comprehensive, reflecting Delivery Hero's commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Food Delivery / E-commerce Platform. Delivery Hero operates as a global leader in the on-demand delivery sector, leveraging technology to connect consumers with local businesses. This industry is fast-paced, highly competitive, and driven by innovation in user experience, logistics, and platform efficiency. Company Size: Large Enterprise (Delivery Hero is one of Europe's largest tech platforms, listed on the Frankfurt Stock Exchange, indicating a significant global presence and workforce). Founded: Delivery Hero was founded in 2011 and has since grown into a major international player. This history suggests a company that has successfully scaled and adapted, likely possessing established processes while still fostering a dynamic startup-like environment for innovation.

Team Structure:

• Consumer Product Strategy Team: This team operates at a global level, focusing on overarching strategy rather than direct feature development within a single product.
• Reporting Structure: This Senior Product Manager role is not assigned to a traditional cross-functional scrum team but coordinates strategic topics globally. This implies a reporting line likely to a Director or VP of Product, with strong dotted-line relationships to regional product leads and other senior stakeholders.
• Cross-functional Collaboration: The role necessitates extensive collaboration with global and regional Product Managers, Engineering teams, Marketing, Data Science, Operations, and potentially Business Development and Strategy departments.

Methodology:

• Data-Driven Decision-Making: A core methodology is the use of data analysis to inform strategic decisions, identify trends, and measure the success of initiatives.
• Strategic Planning & Execution: Emphasis on developing clear, long-term strategies and ensuring their effective execution across diverse markets and teams.
• Continuous Improvement & Innovation: A culture that encourages proactive identification of opportunities, development of new solutions, and ongoing optimization of the customer experience.

Company Website: https://www.deliveryhero.com/

📝 Enhancement Note: Delivery Hero's position as a leading tech platform in a rapidly evolving industry suggests a culture of agility, innovation, and data-driven decision-making. The company's size and global reach mean that strategic roles require strong coordination and influencing skills across diverse teams and markets.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Strategic Leader. This role is positioned as a senior individual contributor with significant strategic influence. It's a step beyond typical product management focused on feature execution, requiring a broader, more strategic perspective on the entire consumer journey and market positioning. Reporting Structure: The role reports into a senior leadership position within the product organization, likely a Director or VP of Product. The reporting structure emphasizes coordination and influence across multiple product teams and regions rather than direct line management. Operations Impact: This role has a direct and substantial impact on Delivery Hero's global revenue and profitability by shaping the consumer experience, driving customer acquisition and retention, and identifying strategic growth opportunities. The success of the global product strategy directly influences market share and competitive advantage.

Growth Opportunities:

• Strategic Leadership: Potential to grow into a Head of Product Strategy or similar leadership roles, overseeing larger strategic domains or multiple product areas.
• Domain Specialization: Opportunity to deepen expertise in specific areas of consumer product strategy, becoming a recognized thought leader within the company and the industry.
• Cross-Functional Mobility: Experience gained in this role can open doors to leadership positions in broader GTM strategy, business development, or even regional product leadership roles.
• Mentorship & Development: Access to Delivery Hero's extensive learning resources, including mentorship programs and leadership development initiatives, to foster personal and professional growth.

📝 Enhancement Note: This role offers a significant opportunity for career advancement into broader strategic leadership within the tech and e-commerce sectors. The emphasis on global strategy and cross-functional influence prepares individuals for higher-level roles that shape business direction.

🌐 Work Environment

Office Type: Hybrid work model with 2 days per week on-site in the Berlin campus. This indicates a blend of focused individual work and collaborative team engagement. Office Location(s): Berlin, Germany. The company headquarters is in Berlin, a vibrant tech hub. Specifics on office amenities and accessibility would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The hybrid model is designed to foster both focused work and in-person collaboration, encouraging knowledge sharing and team cohesion.
• Operations Tools & Technology: Access to Delivery Hero's robust technology stack, including analytics platforms, project management tools, and communication software essential for global operations.
• Team Interaction: Regular opportunities to interact with diverse global teams, including product managers, engineers, data scientists, and business stakeholders, fostering a dynamic and intellectually stimulating work environment.

Work Schedule:

• A standard 40-hour work week is expected, with flexibility offered through the hybrid model. However, given the global nature of the role, flexibility to accommodate different time zones for meetings and urgent communications will be necessary.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing flexibility with the need for in-person collaboration critical for strategic alignment and team building in a global organization.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications, focusing on strategic experience, product vision, and alignment with Delivery Hero's culture.
• Hiring Manager Interview: An in-depth discussion about your product strategy experience, leadership style, and approach to complex challenges. Expect questions focused on strategic decision-making and market analysis.
• Case Study / Presentation: You will likely be asked to prepare and present a strategic analysis or proposal related to a relevant product challenge or opportunity within the on-demand delivery space. This assesses your strategic thinking, data analysis, and presentation skills.
• Cross-functional Stakeholder Interviews: Interviews with peers or stakeholders from other departments (e.g., regional product leads, engineering managers) to assess collaboration, communication, and influencing abilities.
• Final Round: Potentially a discussion with senior leadership (e.g., VP of Product) to finalize fit and strategic alignment.

Portfolio Review Tips:

• Strategic Frameworks: Clearly articulate the strategic thinking behind your projects. Use frameworks (e.g., SWOT, Porter's Five Forces, market segmentation) to structure your approach.
• Data-Driven Narrative: Showcase how data informed your decisions. Quantify impact wherever possible, using metrics to demonstrate the success of your strategies.
• Global Perspective: If applicable, highlight experience managing or influencing products/strategies across different regions or markets.
• Problem-Solution-Outcome: Structure your case studies around a clear problem, your proposed solution (strategy), the process you followed, and the measurable outcomes achieved.
• Conciseness & Clarity: Be prepared to walk through your portfolio efficiently, focusing on the most impactful examples relevant to global strategy and consumer product.

Challenge Preparation:

• Strategic Thinking: Practice articulating product strategies for hypothetical scenarios in the food delivery market. Consider different market dynamics, competitive pressures, and consumer trends.
• Data Interpretation: Be ready to interpret sample data sets or scenarios and propose strategic actions based on them.
• Stakeholder Management Scenarios: Prepare examples of how you've managed conflicting stakeholder priorities or driven consensus on strategic decisions.
• Market Trend Analysis: Stay updated on current trends in the food delivery, e-commerce, and tech industries.

📝 Enhancement Note: The interview process is designed to assess strategic acumen, analytical capabilities, and the ability to influence at a high level. A strong portfolio demonstrating strategic impact and data-driven decision-making is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Tools like Jira, Confluence, or similar for managing product roadmaps, backlogs, and documentation.
• Collaboration Suites: Google Workspace (Docs, Sheets, Slides) or Microsoft 365 for documentation, presentations, and real-time collaboration.
• Communication Tools: Slack, Microsoft Teams for daily communication and team alignment.

Analytics & Reporting:

• Business Intelligence (BI) Tools: Experience with BI platforms such as Tableau, Power BI, Looker, or internal Delivery Hero analytics tools for data analysis and visualization.
• Data Warehousing & SQL: Proficiency in querying databases (e.g., SQL) to extract and analyze data from various sources.
• Web & Mobile Analytics: Familiarity with tools like Google Analytics, Amplitude, Mixpanel for understanding user behavior and product performance.

CRM & Automation:

• While this role is strategic and not directly managing CRM operations, an understanding of how CRM systems (e.g., Salesforce) and marketing automation tools integrate with product strategy to drive customer engagement and retention is beneficial.

📝 Enhancement Note: Proficiency in data analysis and BI tools is paramount for this role, as it's central to informing strategy and measuring impact. Experience with tools that facilitate global collaboration and project management is also essential.

👥 Team Culture & Values

Operations Values:

• Impact & Results: A strong focus on delivering tangible business outcomes and driving measurable improvements in customer acquisition, retention, and profitability.
• Data-Driven Approach: Decisions are grounded in thorough data analysis, continuous experimentation, and a commitment to understanding customer behavior.
• Collaboration & Transparency: Emphasis on open communication, knowledge sharing, and working collaboratively across diverse global teams to achieve common goals.
• Innovation & Agility: A culture that encourages creative problem-solving, embracing new ideas, and adapting quickly to market changes and evolving customer needs.
• Customer Centricity: A deep understanding and focus on delivering exceptional customer experiences, driving loyalty and satisfaction.

Collaboration Style:

• Cross-functional Integration: Actively partners with global and regional product teams, engineering, marketing, and other business units to ensure strategic alignment and cohesive execution.
• Process Review & Feedback: Encourages constructive feedback and iterative improvement of strategies and processes through open dialogue and collaborative workshops.
• Knowledge Sharing: Proactively shares insights, best practices, and learnings across teams and geographies to foster collective growth and efficiency.

📝 Enhancement Note: The values emphasize a result-oriented, data-driven, and collaborative approach, crucial for a strategic role operating within a global, fast-paced environment like Delivery Hero.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Alignment: Navigating diverse market needs, cultural nuances, and regional priorities to develop a cohesive global strategy that resonates everywhere.
• Influence Without Authority: Driving product decisions and execution across multiple independent teams and stakeholders without direct managerial control.
• Rapid Market Evolution: Keeping pace with the dynamic on-demand delivery landscape, constantly adapting strategies to competitive pressures and emerging technologies.
• Data Complexity: Synthesizing vast amounts of data from diverse sources to derive clear, actionable insights for strategic direction.

Learning & Development Opportunities:

• Advanced Strategy Training: Access to workshops and resources focused on global strategy, competitive analysis, and market entry.
• Industry Conferences & Networking: Opportunities to attend leading tech and product management conferences to stay abreast of industry trends and network with peers.
• Leadership Development Programs: Participation in programs designed to enhance leadership, stakeholder management, and strategic decision-making skills.
• Mentorship: Access to senior leaders within Delivery Hero for guidance and career development.

📝 Enhancement Note: The challenges highlight the complexity of operating at a global strategic level, requiring strong interpersonal skills and adaptability. The growth opportunities are geared towards developing expertise in strategic leadership and industry influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you developed a global product strategy. What was your process, what were the key challenges, and what was the outcome?" (Focus on your structured approach, data inputs, and impact.)
• "How would you approach identifying and prioritizing strategic opportunities for a platform like Delivery Hero in a new market?" (Demonstrate your market analysis, competitive assessment, and prioritization frameworks.)
• "Imagine our customer retention rate dropped by 5% globally. How would you investigate this issue and what strategic recommendations would you propose?" (Show your data-driven problem-solving and strategic thinking skills.)

Company & Culture Questions:

• "What do you admire about Delivery Hero's current product strategy or market position, and where do you see opportunities for growth?" (Research the company, its competitors, and recent news.)
• "How do you ensure alignment and buy-in from diverse global stakeholders on strategic initiatives?" (Highlight your communication, influencing, and stakeholder management skills.)
• "Describe a situation where you had to influence a team or stakeholder without direct authority. What was the approach, and what was the result?" (Prepare a STAR method example focused on influence.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio item, clearly outline the context (market/business challenge), your strategic approach, the data/insights that guided you, your actions, and the measurable results.
• Quantify Impact: Use specific numbers and metrics to demonstrate the success of your strategies. Focus on metrics relevant to revenue, customer growth, retention, or market share.
• Highlight Strategic Thinking: Emphasize the "why" behind your decisions. Explain the strategic rationale and how your actions contributed to broader business goals.
• Be Prepared for Deep Dives: Anticipate questions about your methodologies, trade-offs made, and alternative approaches you considered.
• Connect to Delivery Hero: Where possible, draw parallels between your past experiences and the challenges or opportunities at Delivery Hero.

📝 Enhancement Note: Preparation should focus on showcasing strategic thinking, data-driven decision-making, and the ability to influence across a global organization. Practicing articulating complex strategies concisely and demonstrating measurable impact is key.

📌 Application Steps

To apply for this Senior Product Manager position:

• Submit your application through the provided link on jobs.smartrecruiters.com.
• Tailor Your Resume: Highlight experience in global product strategy, market analysis, data-driven decision-making, and cross-functional influence. Use keywords from the job description.
• Prepare Your Portfolio: Curate 2-3 impactful case studies that showcase your strategic vision, problem-solving skills, and ability to drive results in a complex, global environment. Focus on strategic frameworks, data analysis, and measurable outcomes.
• Research Delivery Hero: Understand their business model, competitive landscape, recent news, and the on-demand delivery market. Identify potential strategic opportunities or challenges they face.
• Practice Interview Responses: Prepare to answer strategic, situational, and behavioral questions using the STAR method, with a strong emphasis on your strategic thinking and influencing capabilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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