Senior Product Designer - UX

📍 Job Overview

Job Title: Senior Product Designer - UX

Company: Epicor Software Corporation

Location: Hyderabad, India

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: November 16, 2025

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of intuitive and elegant user experiences for AI agent creation and management within the Prism Agent Foundry.

• Translate complex product requirements into simple, delightful, and human-centric interactions for enterprise software users.

• Collaborate closely with product managers, UX researchers, and fellow designers to define core interaction models and a cohesive motion language.

• Contribute to the evolution of Epicor's design system, ensuring consistency and scalability across the product portfolio.

📝 Enhancement Note: This role is positioned within a specialized area of AI agent creation, indicating a need for designers comfortable with complex, data-rich, and potentially emerging technology interfaces. The focus on "intelligence inside Epicor's products" suggests a strategic importance for user experience in driving adoption and value of AI features.

📈 Primary Responsibilities

• Design visually polished and user-friendly interfaces for agent creation, configuration, and management workflows.

• Develop and document core interaction patterns, user flows, and information architecture for the Agent Foundry environment.

• Create high-fidelity interactive prototypes to effectively communicate design concepts and gather user feedback.

• Conduct and/or collaborate on user research and usability testing to validate design decisions and iterate on solutions.

• Partner with cross-functional teams, including product management, engineering, and research, to ensure successful design implementation.

• Participate actively in design critiques, providing constructive feedback and mentoring junior designers on craft and usability.

• Collaborate with design system teams to contribute to and leverage shared UI components, patterns, and visual language.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design thinking ("translate complexity into simplicity") and hands-on execution ("Build high-fidelity prototypes"). The mention of "motion language" indicates an expectation for designers to consider the dynamic aspects of the user interface, not just static layouts.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Graphic Design, or a related field is typically expected for a Senior Product Designer role.

Experience: 5 to 8 years of professional experience in product design or interaction design, with a proven track record of delivering successful user experiences.

Required Skills:

• Expertise in User Experience (UX) and Interaction Design principles.

• Proficiency in designing sophisticated yet approachable user interfaces for complex applications.

• Mastery of design and prototyping tools, specifically Figma.

• Deep understanding of typography, spacing, visual hierarchy, and overall design aesthetics.

• Exceptional communication skills, both written and verbal, for articulating design rationale and collaborating effectively.

• Strong collaboration skills, with the ability to work seamlessly with cross-functional teams.

Preferred Skills:

• Experience designing creation environments or tools for managing complex data.

• Familiarity with designing for AI-driven products or enterprise software solutions.

• Knowledge of motion design principles and their application in user interfaces.

• Experience with visual storytelling and translating abstract concepts into tangible user experiences.

• A strong personal aesthetic and a systems-thinking mindset.

📝 Enhancement Note: The requirement for "measurable product impact" in the portfolio is a key indicator that Epicor values designers who can demonstrate the business value of their design work, not just aesthetic appeal. The preference for experience in "enterprise or AI-driven products" highlights a need for candidates who understand B2B software complexities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design process, from research and ideation to final UI and interaction design.

• Showcase case studies that clearly articulate the problem statement, design challenges, user research insights, proposed solutions, and the impact of those solutions.

• Highlight specific examples of designing complex interaction models and translating them into intuitive user flows.

• Include examples of how you have collaborated with engineering and product teams to bring designs to life.

Process Documentation:

• Provide examples of how you document design decisions, user flows, and interaction specifications.

• Showcase how you leverage design systems and contribute to their evolution.

• Illustrate your approach to user research and usability testing, including how findings inform design iterations.

📝 Enhancement Note: The emphasis on a "strong craft portfolio" and a portfolio demonstrating "measurable product impact" means candidates should curate their work to tell a compelling story about their design process, problem-solving skills, and the tangible business outcomes achieved through their design contributions. The role requires more than just visual design; it demands a strategic design approach.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Hyderabad, India, with 5-8 years of experience, a typical salary range would be approximately ₹12,00,000 to ₹25,00,000 per annum. This range can vary based on specific experience, negotiation, and the precise scope of responsibilities.

Benefits:

• Comprehensive health and wellness benefits designed to support overall well-being.

• Opportunities for internal mobility, mentorship, and continuing education, with 25% of positions filled internally.

• Access to free LinkedIn Learning licenses and a dedicated Mentoring Program for personal development.

• Education support programs to balance the cost of continued learning.

• An inclusive, global workplace that fosters innovation and celebrates partnership.

• Policies built on mutual trust and support, encouraging work-life balance and time off.

• Comprehensive support for international relocations and permanent residency processes (Global Mobility).

Working Hours: The standard working hours are assumed to be 40 hours per week, typical for a full-time role. The "LI-HYBRID" tag suggests a flexible arrangement, likely involving a mix of on-site and remote work days, allowing for a balance between focused individual work and in-office collaboration.

📝 Enhancement Note: The salary estimate is based on general market data for senior-level design roles in India, considering the cost of living and typical compensation structures for enterprise software companies. The benefits listed are directly from the provided text and highlight Epicor's commitment to employee growth and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Epicor Software Corporation operates in the Enterprise Resource Planning (ERP) and business software industry, providing solutions for manufacturing, distribution, retail, and service industries. The company is focused on leveraging data and AI to enhance business operations.

Company Size: Epicor employs over 5,000 talented professionals globally.

Founded: While the exact founding date isn't provided, Epicor has a long-standing history in the ERP software market, indicating a stable and established company with deep industry expertise.

Team Structure:

• The role is part of the "Product Experience & Design team," suggesting a dedicated group focused on user-centric product development.

• This team collaborates closely with Product Management and UX Research, indicating a structured, cross-functional approach to product development.

Methodology:

• The company emphasizes a data-driven approach, utilizing AI and cognitive ERP to improve business processes.

• Design methodologies likely involve user-centered design principles, iterative prototyping, and data analysis to inform decisions.

• Emphasis is placed on translating complexity into simplicity and delight, suggesting a focus on user empathy and intuitive design.

Company Website: [Epicor Software Corporation Website - Assuming it's epicor.com, as hinted by domain_derived]

📝 Enhancement Note: The company's focus on "real industries" and "making, moving, and selling the things the world needs" highlights a grounded, practical approach to software development. The integration of AI and data is presented as a key differentiator for future-ready business solutions.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-senior level position. It requires demonstrated expertise, the ability to work independently on complex problems, and the capacity to mentor others. The role is critical in shaping the user experience of core product functionalities, particularly in the emerging area of AI agents.

Reporting Structure: The Senior Product Designer will report to a Design Lead or Director within the Product Experience & Design team. They will collaborate closely with Product Managers, UX Researchers, and Engineering teams.

Operations Impact: The designer's work directly influences how customers interact with and derive value from Epicor's AI-powered products. Successful UX design in the Agent Foundry will lead to increased customer adoption, satisfaction, and ultimately, the effective utilization of AI for business intelligence and automation, directly impacting customer success and revenue.

Growth Opportunities:

• Skill Advancement: Deepen expertise in designing for AI, complex creation environments, and enterprise software. Opportunity to influence and evolve design systems.

• Leadership Potential: Mentor junior designers, lead design initiatives for key features, and potentially move into a Lead Product Designer or Design Manager role.

• Industry Exposure: Gain experience in cutting-edge AI and ERP technologies, contributing to solutions for essential global businesses.

📝 Enhancement Note: The role is positioned to be highly impactful, especially given the company's strategic focus on AI. Growth opportunities are tied to both technical design skill development and leadership, aligning with typical senior-level career progression in the product design field.

🌐 Work Environment

Office Type: The "LI-HYBRID" tag suggests a hybrid work model. This typically means a blend of working from a company office and working remotely. The office environment is likely designed to facilitate collaboration and innovation.

Office Location(s): The primary office location specified is Hyderabad, India.

Workspace Context:

• The office environment is expected to be collaborative, with spaces designed for team meetings, design critiques, and brainstorming sessions.

• Access to standard design tools and technologies (e.g., Figma, prototyping software) will be provided.

• Opportunities for regular interaction with product, research, and engineering teams to foster a cohesive development process.

Work Schedule: A hybrid schedule offers flexibility. While core working hours are likely maintained for collaboration, the hybrid nature allows for personal management of work locations to optimize focus and productivity, balancing individual deep work with team interaction.

📝 Enhancement Note: The hybrid nature of the role is a significant aspect of the work environment, offering flexibility. Candidates should be comfortable with both independent remote work and in-office collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and portfolios to assess basic qualifications and experience.

• Hiring Manager Interview: Discussion with the hiring manager (Chaithra D B) to delve into experience, role expectations, and team fit.

• Portfolio Review & Design Challenge: A dedicated session to present and discuss a curated portfolio. This may also include a design challenge (take-home or live) simulating a real-world problem relevant to Agent Foundry.

• Cross-functional Interviews: Meetings with peers from Product Management, UX Research, and Engineering to assess collaboration skills and technical understanding.

• Final Interview: Potentially with a senior leader to discuss strategic alignment and overall fit.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant projects that showcase your UX craft, problem-framing, and impact, especially those involving complex interfaces or AI/enterprise products.

• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, iteration, testing), your design decisions, and the measurable results.

• Highlight Process: Emphasize your UX methodology, your approach to understanding users, and how you translated insights into design solutions.

• Showcase Figma Mastery: Be prepared to discuss your use of Figma for wireframing, prototyping, and potentially design system components.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the positive outcomes of your designs (e.g., increased conversion, reduced task time, improved user satisfaction).

Challenge Preparation:

• Understand the Context: Familiarize yourself with Epicor's business, their focus on ERP, and the emerging AI Agent Foundry concept.

• Focus on Problem-Solving: For a design challenge, demonstrate your ability to break down a problem, explore potential solutions, and justify your design choices based on user needs and business goals.

• Practice Articulation: Be ready to clearly explain your thought process and design rationale to a panel, simulating how you would present to stakeholders.

📝 Enhancement Note: The emphasis on a portfolio demonstrating "measurable product impact" is critical. Candidates should prepare to articulate the business value and user benefits of their past design work, not just the aesthetics or functionality.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mastery is explicitly required for UI design, wireframing, prototyping, and collaboration.

• Prototyping Tools: Proficiency beyond Figma, potentially including tools for more advanced animations or interactive prototypes.

• Design System Tools: Familiarity with creating, maintaining, and utilizing design systems for consistency and scalability.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this design role, but understanding how users interact with enterprise software (which often integrates with CRM and automation platforms) is a plus.

📝 Enhancement Note: Figma is the cornerstone tool for this role. Candidates should be prepared to showcase their proficiency and advanced techniques within Figma, including component libraries and collaborative workflows.

👥 Team Culture & Values

Operations Values:

• Craft: A dedication to high-quality design execution, attention to detail, and a passion for user experience.

• Clarity: The ability to simplify complex problems and communicate design solutions clearly and effectively.

• Curiosity: A drive to understand user needs, explore new technologies (like AI), and continuously learn and improve.

• Partnership: Strong emphasis on collaboration with cross-functional teams to achieve shared product goals.

• Data-Driven: Using data and user research to inform design decisions and measure impact.

Collaboration Style:

• Cross-functional Integration: Work closely with Product Management, UX Research, and Engineering to ensure successful product development.

• Design Critiques: Participate in and lead design reviews, fostering a culture of constructive feedback and shared learning.

• Systems Thinking: Contribute to and leverage a shared design system, promoting consistency and efficiency across the product suite.

📝 Enhancement Note: The cultural values of "craft, clarity, and curiosity" are central to the team's ethos. Candidates should be prepared to discuss how they embody these values in their daily work and design process.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating the abstract and powerful capabilities of AI agents into intuitive and manageable user experiences for enterprise customers.

• Balancing Sophistication and Simplicity: Creating interfaces that are powerful enough for complex tasks but easy enough for a broad range of users to adopt.

• Evolving Design Systems: Contributing to and maintaining a design system that supports new technologies and complex interaction patterns.

• Cross-Functional Alignment: Ensuring that design vision aligns with technical constraints and business objectives across multiple departments.

Learning & Development Opportunities:

• Specialization in AI UX: Becoming an expert in designing user experiences for artificial intelligence applications.

• Mentorship: Opportunities to be mentored by senior design leaders and to mentor junior designers.

• Industry Trends: Staying at the forefront of UX design, AI, and enterprise software trends.

• Internal Mobility: Exploring other design or product roles within Epicor.

📝 Enhancement Note: The primary challenge will be bridging the gap between advanced AI capabilities and user-friendly design. The growth opportunities are significant for designers interested in the intersection of AI, enterprise software, and user experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex creation or management tool. What were the biggest challenges, and how did you simplify the user experience?" (Focus on process, problem-solving, and impact)

• "How do you approach collaborating with product managers and engineers when designing for a new technology like AI agents?" (Focus on communication, negotiation, and alignment)

Company & Culture Questions:

• "What excites you about Epicor's focus on AI and its application in enterprise software?" (Show research and genuine interest)

• "How do you embody 'craft, clarity, and curiosity' in your design work?" (Relate to personal experience and values)

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your career and design philosophy. Then, present 2-3 key case studies, dedicating significant time to each.

• Storytelling: For each case study, clearly articulate the problem, your role, process, design decisions, and outcomes. Use visuals effectively.

• Interaction & Impact: Be prepared to discuss specific interaction design choices and how they led to measurable improvements.

• Q&A Readiness: Anticipate questions about your design process, decision-making, collaboration, and how you handle feedback.

📝 Enhancement Note: Interview preparation should heavily emphasize demonstrating how your design work directly contributes to business objectives and user success, especially in the context of advanced technologies like AI.

📌 Application Steps

To apply for this Senior Product Designer - UX position:

• Submit your application through the provided link on the Epicor careers portal.

• Curate Your Portfolio: Select your most impactful projects, focusing on those that demonstrate expertise in complex interfaces, AI/enterprise products, and measurable outcomes. Ensure it clearly outlines your design process and problem-solving approach.

• Tailor Your Resume: Highlight your 5-8 years of relevant experience, key skills (Figma, Interaction Design, UX), and achievements that align with the job description's requirements and preferred qualifications. Use keywords like "Product Design," "UX," "Interaction Design," "Figma," "AI," and "Enterprise Software."

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to complex problems, and how you contribute to team collaboration and company values. Practice presenting your portfolio and explaining your design decisions.

• Research Epicor: Understand Epicor's business, its position in the ERP market, and its strategic focus on AI. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.