Senior Product Designer - UI/UX (Editors Squad) at Journi

📍 Job Overview

Job Title: Senior Product Designer - UI/UX (Editors Squad) Company: Journi Location: Vienna, Austria Job Type: FULL_TIME Category: Product Design / User Experience Date Posted: 2025-08-14 Experience Level: Senior (5+ years) Remote Status: Hybrid

🚀 Role Summary

This role focuses on enhancing the user experience of Journi's core printing app editor, driving user satisfaction and adoption through intuitive UI/UX design.
Key responsibilities include collaborating with cross-functional teams to translate user and business needs into impactful design solutions for mobile and web platforms.
The position requires a strong foundation in user research methodologies, both qualitative and quantitative, to inform design decisions and measure success.
A crucial aspect of the role involves contributing to and maintaining the company's design system, ensuring consistency and scalability across product touchpoints.
The designer will be instrumental in shaping the user journey for creating print products, aiming for an effortless and delightful user experience.

📝 Enhancement Note: While this role is in Product Design, its emphasis on user-centricity, data-driven improvements, and cross-functional collaboration aligns closely with the strategic objectives of Revenue Operations and Sales Operations teams by directly impacting user engagement and conversion within the product's creation tools. The "Editors Squad" context suggests a focus on optimizing the user's creative process, which directly influences customer retention and potential upsells in a print-on-demand business.

📈 Primary Responsibilities

Drive measurable improvements in user satisfaction, adoption rates, and creation efficiency for Journi's editor, tools, and related features.
Partner closely with Product Managers, Engineers, Marketing, and other UX professionals to gather requirements, understand user needs, and translate them into compelling and effective design solutions.
Design and prototype user interfaces and interactions across multiple platforms, including native iOS and Android mobile applications, and responsive web interfaces, at various fidelity levels.
Conduct and lead qualitative user research activities, such as moderated user interviews, unmoderated usability testing, and contextual inquiries, to uncover user pain points and validate design concepts.
Actively participate in and lead cross-functional team meetings and design workshops to promote a user-centered design process and collaboratively solve complex customer problems.
Contribute to the evolution and maintenance of Journi's design system, ensuring adherence to brand guidelines and promoting design consistency and scalability across all product touchpoints.
Champion a user-first approach throughout the product development lifecycle, advocating for user needs and ensuring designs are user-friendly, accessible, and meet business objectives.
Iterate on designs based on user feedback, A/B testing results, and performance analytics to continuously optimize the user experience.

📝 Enhancement Note: The responsibility to "measurably improve satisfaction, adoption, and efficiency" and to "understand user and business needs and translate them into effective, appealing solutions" directly mirrors the core objectives of operations roles focused on process optimization and customer journey enhancement. This role requires a similar analytical and problem-solving mindset to improve product workflows, analogous to optimizing sales or revenue-generating processes.

🎓 Skills & Qualifications

Education:

Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

Minimum of 5 years of professional experience in designing native mobile applications and responsive websites, with a proven track record of delivering impactful user experiences.
Experience working within agile, cross-functional teams is essential for successful collaboration and iterative product development.
Demonstrated experience in designing consumer-facing products, particularly those involving creative tools or editing functionalities, is highly valued.

Required Skills:

UI/UX Design Expertise: Comprehensive understanding of user interface and user experience design principles, with a strong portfolio showcasing end-to-end design processes.
Interaction Design: Proven ability to design intuitive and engaging user interactions for complex workflows.
Visual Design: Strong aesthetic sense and proficiency in creating visually appealing and brand-consistent interfaces.
Prototyping: Mastery of prototyping tools (e.g., Figma, Sketch, Adobe XD) to create interactive prototypes for user testing and stakeholder communication.
User Research: Solid competence in planning and executing various qualitative research methods (e.g., user interviews, usability testing) to gather actionable insights.
Information Architecture: Skill in organizing and structuring content and navigation to create clear and logical user flows.
Agile Methodologies: Experience working within agile development environments, adapting to iterative feedback loops and rapid changes.
Cross-Functional Collaboration: Ability to effectively collaborate with product managers, engineers, marketing, and other stakeholders.
User-Centered Design: Deep commitment to advocating for the user and embedding user needs into all design decisions.
English Communication: Excellent written and verbal communication skills for presenting design work, facilitating workshops, and articulating design decisions clearly.

Preferred Skills:

Service Design: Solid competence in service design principles, with mastery in this area considered a significant plus for mapping and optimizing the broader customer journey.
Quantitative Research: Familiarity with quantitative methods and analytics software to understand real user behavior and measure design impact.
Design Systems: Experience contributing to or maintaining a design system, ensuring consistency and efficiency.
German Proficiency: Ability to conduct research sessions in German to engage with the DACH user base.

📝 Enhancement Note: The requirement for "metrics-driven" projects and understanding "qualitative and quantitative methods to measurably improve consumer-facing experiences" is a direct parallel to the data-driven approach expected in operations roles. The emphasis on "user-centered design" and "cross-functional collaboration" also reflects the operational need to align product development with business goals and customer satisfaction.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A robust portfolio demonstrating a minimum of 5 years of experience in designing native mobile apps and responsive websites.
Showcase metrics-driven and exploratory projects, providing evidence of how your designs have positively impacted user behavior and business outcomes.
Include case studies that detail your design process from problem identification through to solution implementation and iteration.
Highlight your proficiency in Interaction Design, Visual Design, Prototyping, and User Research, with examples of your work in these areas.
Provide examples of how you have balanced qualitative and quantitative methods to improve consumer-facing experiences.

Process Documentation:

Detail your approach to user research, including how you plan, execute, and synthesize findings from user interviews and usability tests.
Showcase your experience in designing and prototyping at various fidelity levels, demonstrating your ability to translate complex user journeys into intuitive interfaces.
Illustrate your contributions to design systems, including examples of component design, pattern development, and documentation practices.
Provide insights into your collaboration process within agile, cross-functional teams, demonstrating how you effectively communicate and integrate design feedback.

📝 Enhancement Note: The explicit requirement for "metrics-driven" projects and demonstrating "measurable improvements" is a core expectation for operations professionals. Candidates should prepare to showcase how their design decisions led to quantifiable results, much like an operations analyst would present ROI for a process change. The emphasis on detailing research and collaboration processes directly relates to documenting and optimizing workflows.

💵 Compensation & Benefits

Salary Range:

The collective agreement specifies a starting gross annual salary of €61,000. The final offer will be determined based on the candidate's experience, qualifications, and other factors.
📝 Enhancement Note: Based on industry benchmarks for Senior Product Designers in Vienna, Austria, with 5+ years of experience, a competitive salary range would typically fall between €65,000 and €85,000 annually. The provided starting salary of €61,000 is at the lower end for a senior role in this location, suggesting potential for negotiation or that the company may be a growing startup where compensation structures are still evolving. Researching similar roles at tech companies in Vienna and preparing to articulate the value of your specific experience will be crucial.

Benefits:

Vacation: 25 days of annual leave, increasing by one day per year of service, up to a maximum of 30 days.
Office Environment: Access to a fun, bright, and award-winning office space equipped with recreational facilities like ping-pong and foosball.
Hybrid Work Model: Enjoy a flexible hybrid arrangement with 40% of days allocated for home office.
Flexible Hours: Core working hours are from 10 am to 4 pm Monday to Thursday, and 10 am to 2 pm on Friday, allowing for flexibility.
Daily Lunches: Freshly prepared daily lunches are provided in the company's eatery, catering to various dietary requirements.
Public Transport: Reimbursement for the Vienna €365 yearly public transport card.
Pension Fund: An additional €300 annually towards a private pension fund.
Team Building: Participation in annual team-building trips to exciting destinations.
Company MacBook: A company-issued MacBook, also available for personal use.
Wellness: Bi-weekly in-house yoga sessions and regular health check-ups with Haelsi.
Learning & Development: Premium membership to the Busuu App for language learning, access to resources, courses, and learning programs for professional growth.
German Language Support: Weekly in-house German lessons in small groups.
Office Refreshments: Complimentary fruits, cereals, yogurt, milk, Italian-style coffee, and teas.
Product Discount: A premium membership on all Journi products.

Working Hours:

The standard work week is 40 hours.
The hybrid model allows for 40% home office days, with flexible hours within core business times (10 am - 4 pm Mon-Thu, 10 am - 2 pm Fri).
📝 Enhancement Note: This hybrid model with flexible core hours offers a good work-life balance, which is often a key consideration for operations professionals focused on efficiency and process management, as it allows for dedicated focus time.

🎯 Team & Company Context

🏢 Company Culture

Industry: Creative Tech / Mobile Applications / Printing Services Company Size: Likely small to medium-sized, indicated by the startup environment and the "Editors Squad" team structure. This size often fosters a dynamic, collaborative, and hands-on culture where individual contributions are highly visible. Founded: Journi is positioned as "Austria's most innovative start-up of 2024," suggesting a relatively young company with a strong focus on innovation and growth.

Team Structure:

The role is within the "Editors Squad," a cross-functional team likely comprising Product, Engineering, Design, and potentially Marketing or QA specialists.
Reporting structure is not explicitly detailed, but as a "Senior Product Designer," the role likely reports into a Head of Design, UX Lead, or a Product Lead, with direct collaboration across various disciplines.
Cross-functional collaboration is a core element, with designers expected to work closely with business, technical, and marketing roles to achieve product goals.

Methodology:

The company emphasizes a user-centered design process, balancing rapid experimentation with in-depth exploration.
A strong focus on qualitative and quantitative methods is used to measurably improve consumer-facing experiences in fast-paced, iterative environments.
Collaboration is key, with an expectation for open sharing of learnings and a team-first mentality.

Company Website: Journiapp.com (implied by domain_derived)

📝 Enhancement Note: The company's identity as an innovative startup suggests a culture that values agility, creativity, and direct impact. For an operations-minded individual, this means an environment where process improvements and efficiency gains are likely to be recognized and implemented quickly, provided they are data-backed and align with growth objectives.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, expertise, and influence within the design function. It requires not only strong execution skills but also strategic thinking, mentorship capabilities, and the ability to drive product direction. Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Experience Design, with direct collaboration across product management and engineering teams within the "Editors Squad." This structure allows for significant exposure to product strategy and decision-making. Operations Impact: This role has a direct impact on user engagement, conversion rates, and customer retention by optimizing the core product creation experience. Improvements in the editor can lead to increased user satisfaction, higher print order volumes, and reduced churn, all of which are critical business metrics that operations teams strive to influence.

Growth Opportunities:

Skill Development: Opportunities to deepen expertise in mobile and web design, user research methodologies, and potentially service design. Contribution to a design system offers growth in scalable design practices.
Leadership Potential: As a senior member, there's potential to mentor junior designers, lead design initiatives within the squad, and influence the overall design strategy and culture at Journi.
Career Progression: Potential advancement to Lead Product Designer, Head of Design, or specialization in areas like UX Research, Interaction Design, or Design Operations as the company scales.

📝 Enhancement Note: The "measurable improvement" aspect of the role aligns with the performance-driven nature of operations careers. Growth opportunities in leadership and strategic influence are common in senior roles within both design and operations functions, emphasizing the transferable skills between these areas.

🌐 Work Environment

Office Type: The description mentions an "award-winning office built by the Journi Team," suggesting a modern, well-designed, and employee-focused workspace. Office Location(s): Goldschlagstraße 172/4/2/2+3, 1140 Vienna, Austria. This location is within Vienna, known for its high quality of life and vibrant tech scene.

Workspace Context:

The office is designed to be a "space to thrive" with amenities like ping-pong and foosball, promoting a balance between work and recreation.
The hybrid model allows for flexibility in how and where work is done, fostering autonomy.
Collaboration is encouraged, with opportunities to interact with a diverse, motivated team in a dynamic startup environment.

Work Schedule:

A 40-hour work week with flexible core hours (10 am - 4 pm Mon-Thu, 10 am - 2 pm Fri) supports a balanced approach to work and personal life, enabling focused work periods.
📝 Enhancement Note: The combination of a modern office, hybrid flexibility, and amenities creates an environment conducive to focused work and collaborative energy, which is beneficial for roles that require deep analytical thinking and process refinement, common in operations.

📄 Application & Portfolio Review Process

Interview Process:

Intro Call: Initial 1-hour call with the People & Culture team and the hiring manager to assess cultural fit and basic qualifications.
Time-boxed Challenge: A 4-5 hour asynchronous challenge, likely involving a design problem or a case study related to the editor experience, requiring thoughtful analysis and creative solutions.
Cross-functional Interview: A 1-hour interview with the Editors Squad to evaluate collaboration skills, design approach, and synergy with the team.
Final Interview: A 1-hour interview with the Senior Leadership Team to discuss strategic alignment, overall impact, and long-term vision.

Portfolio Review Tips:

Showcase Impact: Focus on case studies that clearly demonstrate the measurable impact of your design decisions on user behavior and business metrics. Quantify achievements wherever possible.
Process Transparency: Clearly articulate your design process, from problem definition and user research to ideation, prototyping, testing, and iteration. Explain the rationale behind your choices.
Problem-Solving: Highlight how you approach complex problems, especially those involving user friction or inefficiency within a creation tool. Demonstrate your ability to balance user needs with business objectives.
Collaboration: Include examples or descriptions of how you collaborate with cross-functional teams and incorporate feedback into your designs.
System Thinking: If you have experience with design systems, showcase your contributions and understanding of how to maintain consistency and scalability.

Challenge Preparation:

Understand the Product: Thoroughly familiarize yourself with Journi's app and its current editor functionality. Identify potential areas for improvement from a user experience perspective.
User-Centric Approach: Frame your solutions around solving specific user problems or unmet needs within the creation process.
Data-Informed Decisions: If the challenge involves data, demonstrate how you would leverage it to inform your design decisions. If not, consider how you would propose measuring success post-implementation.
Clarity and Conciseness: Present your work and thinking clearly and concisely, adhering to any time or format constraints.

📝 Enhancement Note: The structured interview process, including a design challenge and cross-functional interviews, is typical for product roles. For operations candidates applying to similar roles, the emphasis on a "measurable impact" in portfolios and a "user-centric" approach in challenges directly maps to the analytical and process-improvement skills valued in operations.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma, Sketch, Adobe XD (or similar industry-standard tools for UI/UX design and interactive prototyping).
User Research: Tools for conducting moderated and unmoderated usability testing, user interviews, and surveys (e.g., Lookback, Maze, UserTesting.com, SurveyMonkey).
Collaboration: Tools for team communication and project management (e.g., Slack, Jira, Confluence).

Analytics & Reporting:

Analytics Platforms: Familiarity with mobile and web analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior, track key metrics, and measure the impact of design changes.
Data Visualization: Experience with tools that help visualize data and user behavior patterns.

CRM & Automation:

While not directly a CRM role, understanding how user interactions within the app might feed into customer data or marketing automation systems could be beneficial.

📝 Enhancement Note: Proficiency in design and prototyping tools is paramount. For operations professionals looking to transition or collaborate effectively, understanding the analytics platforms used to measure user behavior and product performance is crucial, as this data often informs operational strategy and process improvements.

👥 Team Culture & Values

Operations Values:

User-Centricity: A deep commitment to understanding and advocating for the user's needs and ensuring a delightful creation experience.
Collaboration: A strong emphasis on teamwork, open communication, and shared learning within cross-functional squads.
Data-Driven Improvement: Utilizing both qualitative and quantitative methods to inform design decisions and measurably enhance product performance.
Innovation: A drive to create the "world's most-downloaded printing app" through creative solutions and embracing new technologies.
Ownership and Leadership: Taking responsibility for design outcomes and leading by example, especially within the "Editors Squad."

Collaboration Style:

Works closely with Product, Engineering, and Marketing to ensure cohesive product development.
Engages in active feedback exchange, both seeking and providing constructive criticism to elevate the team's work.
Facilitates workshops and meetings to foster a shared understanding of user problems and design solutions.

📝 Enhancement Note: The values of user-centricity, data-driven improvement, and collaboration are directly transferable to and highly valued within operations functions. These principles guide how operations teams analyze processes, engage with stakeholders, and drive efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

Balancing User Needs and Business Goals: Effectively navigating the complexities of designing for a broad user base while meeting ambitious business objectives for adoption and revenue.
Iterative Design in a Fast-Paced Environment: Adapting quickly to feedback and market changes to continuously improve the editor experience.
Designing for Diverse User Journeys: Creating an intuitive and engaging experience for users with varying levels of technical proficiency and creative intent.
Contributing to a Growing Design System: Maintaining consistency and scalability while evolving the design language for a rapidly developing product.

Learning & Development Opportunities:

Deepen UX Expertise: Gain extensive experience in mobile and web design, user research methodologies, and potentially service design through hands-on project work.
Cross-Functional Acumen: Develop a stronger understanding of product management, engineering workflows, and marketing strategies through close collaboration.
Mentorship: Potential to mentor junior designers and contribute to the growth of the design team.
Industry Exposure: Learn from a team of motivated individuals and potentially engage with industry conferences or learning programs focused on design and technology.

📝 Enhancement Note: The challenges of balancing user needs with business goals and iterating in a fast-paced environment are common in operations. The growth opportunities in cross-functional acumen and mentorship are also highly relevant for operations professionals looking to expand their influence and leadership skills.

💡 Interview Preparation

Strategy Questions:

"Describe a time you used both qualitative and quantitative data to inform a significant design decision for a consumer-facing product. What was the outcome?" (Focus on your process, data sources, and measurable impact).
"How do you approach designing for complex user flows, such as those found in a photo book editor? Walk us through your process for ensuring ease of use and delight." (Highlight your interaction design skills, user research, and problem-solving approach).
"Tell us about your experience contributing to or working with a design system. How do you ensure consistency and scalability while also allowing for innovation?" (Demonstrate your understanding of design systems and their impact on product development efficiency).
"How do you collaborate with engineers and product managers to bring a design vision to life? Describe a situation where you had to negotiate design decisions." (Focus on your communication, collaboration, and stakeholder management skills).

Company & Culture Questions:

"What excites you about Journi's mission to build the world's most-downloaded printing app?" (Show genuine interest and understanding of the company's vision).
"How do you embody a 'team-first' mentality and lead by example within a cross-functional squad?" (Provide specific examples of your collaborative behaviors and leadership).
"How do you actively seek and incorporate feedback from users, colleagues, and leaders?" (Illustrate your openness to feedback and continuous learning).

Portfolio Presentation Strategy:

Storytelling: Structure your portfolio presentations as compelling narratives. For each project, clearly state the problem, your role, the process you followed, the solutions you designed, and the measurable results achieved.
Focus on Impact: Emphasize the "why" behind your design decisions and the "so what" of the outcomes. Quantify results with metrics whenever possible (e.g., increased conversion by X%, reduced task completion time by Y%, improved satisfaction scores).
Process Demonstration: Be prepared to walk through your thought process, including wireframes, prototypes, user research findings, and iterations. Show your problem-solving skills in action.
Conciseness: Respect the allocated time. Be prepared to present your most impactful projects efficiently, highlighting key learnings and contributions.

📝 Enhancement Note: The interview preparation advice, particularly regarding demonstrating measurable impact, using data, and communicating process, aligns perfectly with the expectations for operations roles. Candidates should leverage their operations experience to frame their answers, emphasizing analytical thinking, process optimization, and stakeholder management.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the provided link on the Journi careers page.
Tailor your CV: Highlight your 5+ years of experience in native mobile app and responsive website design, emphasizing metrics-driven projects and cross-functional team collaboration. Use keywords like UI/UX Design, Interaction Design, Prototyping, User Research, and Agile Methodologies.
Curate your Portfolio: Select 2-3 of your strongest case studies that best showcase your end-to-end design process, problem-solving abilities, and measurable impact. Ensure each case study clearly articulates the problem, your role, the solutions, and the quantifiable results.
Prepare your Cover Letter: Briefly explain why you are a strong fit for Journi and this specific role, touching upon your passion for creative tech and your alignment with the company's mission.
Research Journi: Familiarize yourself with the Journi app, its features, target audience, and its position in the market. Understand their mission and recent achievements (e.g., "Austria's most innovative start-up of 2024").

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer - UI/UX (Editors Squad)