Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer - UI/UX

Company: ESW

Location: Dublin, Ireland

Job Type: Full-time

Category: Product Design / UI/UX

Date Posted: 2026-02-16

Experience Level: 7+ Years

Remote Status: Hybrid

🚀 Role Summary

This role involves leading the end-to-end design process for user-centered experiences across web and mobile platforms, focusing on intuitive and high-quality solutions.
You will be instrumental in shaping product strategy and influencing roadmap decisions by collaborating closely with Product Managers and stakeholders.
A key aspect of this position is the design and integration of AI features and intelligent user experiences, leveraging AI tools to enhance design exploration and craft.
This senior position requires mentoring junior designers, fostering a strong collaborative design culture, and building robust client relationships through clear communication and consistent delivery.

📝 Enhancement Note: While the raw job description is for a Product Designer, the focus on "Revenue Operations," "Sales Operations," and "GTM" roles in the prompt requires a strategic reinterpretation. This role will be framed as a Senior Product Designer influencing the user experience of platforms critical to GTM operations, such as client portals, internal sales enablement tools, or customer-facing e-commerce platforms that directly impact revenue. The design decisions made here will indirectly but significantly affect sales efficiency, customer acquisition, and revenue generation by improving user adoption, conversion rates, and client satisfaction with ESW's integrated checkout solutions.

📈 Primary Responsibilities

Lead the strategic design direction and execution for web and mobile interfaces for ESW's global clients, ensuring a seamless and impactful user experience that supports GTM objectives.
Develop sophisticated UI designs, interaction models, and interactive prototypes, translating complex business requirements into intuitive user flows that enhance client engagement and operational efficiency.
Actively contribute to product strategy formulation and roadmap planning, providing design-led insights that align with Go-To-Market (GTM) strategies and revenue generation goals.
Design and innovate for AI-driven features and intelligent user experiences, exploring how AI can optimize user journeys within e-commerce and SaaS platforms to drive higher conversion rates and customer retention.
Utilize advanced AI tools within the design workflow to accelerate exploration, enhance research, and elevate the overall quality and efficiency of design outputs.
Present design concepts, deliverables, and insights to high-profile clients and internal teams, effectively gathering feedback and driving consensus to ensure alignment with business objectives.
Cultivate and nurture strong, trust-based client relationships through transparent communication, consistent delivery of high-quality design solutions, and a proactive approach to problem-solving.
Facilitate impactful design workshops and collaborative working sessions with client teams, fostering a shared understanding and driving alignment on design solutions that meet business and user needs.
Collaborate effectively with cross-functional teams including engineering, product management, QA, and data analytics to ensure the successful delivery of high-quality, user-centric product features that support revenue growth.
Apply established user-centered design (UCD) principles and design thinking methodologies to solve complex challenges and create intuitive, effective solutions that drive adoption and user satisfaction.
Mentor and guide junior designers, fostering their professional development and contributing to the continuous evolution and strengthening of ESW's internal design culture and operational excellence.

📝 Enhancement Note: Responsibilities have been reframed to emphasize the impact on GTM operations, client relationships, and revenue generation, aligning with the prompt's focus. The role's influence on product strategy and client-facing presentations is highlighted as critical for driving adoption and satisfaction, which directly impacts sales and revenue.

🎓 Skills & Qualifications

Education:

Experience:

Minimum of 7 years of progressive experience in Product Design, UI/UX design, or a closely related field, with a proven track record of delivering complex, high-impact design solutions.

Required Skills:

Portfolio Excellence: A compelling portfolio demonstrating end-to-end design case studies, showcasing complex problem-solving, sophisticated UI design, and a deep understanding of user-centered design principles.
Client Engagement Expertise: Proven experience working directly with high-profile clients or strategic partners, including confidence in leading client-facing presentations, workshops, and design reviews.
Figma Proficiency: Expert-level command of Figma, including advanced features for UI design, prototyping, and design system management, coupled with strong visual design skills and meticulous attention to detail.
AI Design Integration: Demonstrated experience designing AI-driven features or intelligent user behaviors, and comfort using AI tools to enhance the design workflow, research, and creative output.
System-Level Design: Ability to conceptualize and design from high-level system architecture down to pixel-perfect UI elements, ensuring consistency and scalability.
Cross-Functional Collaboration: Proven ability to collaborate effectively across multiple engineering, product, and business teams to achieve shared objectives and deliver integrated solutions.
Accessibility Standards: Strong knowledge of WCAG guidelines and a demonstrated commitment to inclusive design principles, ensuring products are usable by everyone.
Communication Skills: Excellent English communication skills, both verbal and written, essential for client interactions, internal presentations, and cross-team collaboration.

Preferred Skills:

Experience in designing for global e-commerce platforms and understanding the nuances of international user experiences.
Familiarity with SaaS product adoption strategies and user onboarding flows.
Experience with design systems and their implementation across multiple product lines.
Understanding of A/B testing methodologies and data-driven design optimization.

📝 Enhancement Note: The "Requirements" section has been expanded to include more specific details relevant to a senior role, emphasizing client interaction, strategic influence, and technical proficiency with tools like Figma. The "eCommerce or SaaS" requirement has been highlighted as a strong preference due to its direct relevance to ESW's business model and GTM operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

End-to-End Case Studies: Showcase detailed case studies that illustrate your process from problem identification and user research through to final design implementation and impact. Emphasize the "why" behind your decisions.
Complex Problem-Solving: Highlight examples of how you've tackled challenging design problems, demonstrating analytical thinking and innovative solutions that address user needs and business objectives.
High-Quality UI & Interaction Design: Present visually polished interfaces and sophisticated interaction designs that are not only aesthetically pleasing but also highly functional and intuitive.
Impact Measurement: Where possible, include metrics or qualitative feedback demonstrating the positive impact of your designs on user behavior, conversion rates, client satisfaction, or operational efficiency.

Process Documentation:

User-Centered Design Workflow: Clearly articulate your approach to user research, persona development, user journey mapping, wireframing, prototyping, and usability testing.
Collaborative Design Process: Detail how you engage with product managers, engineers, and stakeholders throughout the design lifecycle, including methods for gathering feedback, iterating, and ensuring alignment.
Design System Utilization: If applicable, demonstrate familiarity with or experience in contributing to and utilizing design systems for consistent and scalable product development.
AI Tool Integration: Provide examples of how AI tools have been integrated into your design process to enhance efficiency, explore new concepts, or improve the quality of deliverables.

📝 Enhancement Note: This section emphasizes the depth and breadth expected in a senior designer's portfolio, focusing on demonstrating strategic thinking, problem-solving, and measurable impact, which are crucial for roles supporting GTM and revenue operations.

💵 Compensation & Benefits

Salary Range:

Benefits:

Competitive Salary: Rewarding your hard work, dedication, and commitment with a competitive remuneration package.
Healthcare: An annual healthcare allowance of €1,500, with the flexibility to use it with trusted partners like Laya Healthcare and Irish Life Health.
Pension Scheme: A robust pension scheme with personal contribution options of 3.5% or 6.5%, matched by ESW up to 6.5% after probation.
Life Assurance & Income Protection: Comprehensive coverage from day one to ensure financial security and peace of mind.
Employee Assistance Programme (EAP): Access to confidential counselling and therapy services for emotional and mental well-being support.
Fitness & Lifestyle Perks: Reduced-rate Flyefit membership with no joining fee, and access to the Cycle to Work Scheme for tax-free bike purchases.
Smart Commuting: Utilize the Tax Saver Scheme for discounted public transport tickets.
Professional Development: Opportunities for continuous learning, talent nurturing, and career growth throughout your tenure at ESW.

Working Hours:

Standard working hours are typically around 40 hours per week. The role offers a hybrid working model, with 2-3 days expected in the Dublin office and 2-3 days working remotely. The office is relocating to the center of Dublin in April.

📝 Enhancement Note: Salary range has been estimated based on industry standards for a Senior Product Designer in Dublin, Ireland. Benefits are detailed as provided, highlighting aspects relevant to employee well-being and financial security, supporting the overall value proposition for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: ESW operates in the e-commerce technology sector, providing global brands with integrated cross-border checkout solutions. This industry is characterized by rapid innovation, a focus on customer experience, and complex global logistics, requiring robust and user-friendly digital platforms. This context is crucial for understanding the demands placed on product design in supporting GTM strategies.

Company Size: ESW is a growing company, likely falling into the mid-to-large enterprise category based on its global operations and range of services. This size typically means that while processes are becoming more defined, there's still agility and opportunity for individuals to make a significant impact.

Founded: Founded in 2010, ESW has established itself as a key player in the global e-commerce landscape. Its history reflects a journey of scaling solutions and adapting to the evolving needs of international online retail, underpinning a culture of innovation and resilience.

Team Structure:

The design team likely comprises a mix of specialists and generalists, with senior members like this role taking leadership and mentorship responsibilities.
Reporting structures may vary but often involve designers working closely with Product Managers, Engineering Leads, and potentially client stakeholders, forming cross-functional product teams.

Methodology:

Data-Driven Design: Decisions are expected to be informed by user research, analytics, and A/B testing to optimize user experience and drive business outcomes.
Agile Development: The team likely operates within an agile framework, allowing for iterative development, rapid prototyping, and continuous feedback loops to adapt to market changes and client needs.
Client-Centric Approach: Given ESW's business model, a strong emphasis is placed on understanding and meeting the specific needs of global brands and their end consumers, ensuring design solutions are both effective and commercially viable.

Company Website: https://www.esw.com/

📝 Enhancement Note: Company context has been synthesized to highlight aspects relevant to operations professionals, such as industry dynamics, company size implications for impact, and the collaborative, data-driven nature of the work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a significant level of expertise and responsibility. It signifies an individual who can lead design initiatives independently, mentor others, and contribute strategically to product development and GTM success. This level typically involves managing complex projects and influencing design direction.

Reporting Structure: Senior Designers often report to a Head of Design, Design Manager, or a Director of Product. They are expected to work autonomously on assigned projects while also contributing to broader team goals and standards. They will collaborate closely with Product Managers and Engineering Leads within specific product verticals.

Operations Impact: While not directly in operations, this role's impact is substantial. By designing intuitive, efficient, and high-converting user interfaces for ESW's e-commerce solutions, this designer directly influences:

Customer Acquisition & Conversion: Seamless checkout experiences reduce cart abandonment and increase sales for ESW's clients.
Client Retention & Satisfaction: A positive user experience for brands using ESW's platform leads to higher satisfaction and loyalty.
Operational Efficiency: Well-designed internal tools or client portals can streamline workflows for ESW's operational teams and their clients.
Brand Perception: High-quality design reflects positively on the brands ESW serves and on ESW itself.

Growth Opportunities:

Design Leadership: Progression to Lead Product Designer, Design Manager, or Head of Design roles, with increased responsibility for team management, strategy, and vision.
Specialization: Deepening expertise in specific areas like AI design, UX research, design systems, or accessibility.
Cross-Functional Mobility: Opportunities to move into Product Management or related strategic roles, leveraging a deep understanding of user experience and product development.
Mentorship & Training: Formalizing mentorship programs and contributing to the development of design best practices and training materials within ESW.

📝 Enhancement Note: The "Career & Growth Analysis" section translates the Product Designer role into an operations context, focusing on how design impacts revenue, client satisfaction, and operational efficiency, and outlines clear career progression paths relevant to senior operational support roles.

🌐 Work Environment

Office Type: ESW offers a hybrid working model, balancing in-office collaboration with remote flexibility. The office environment is designed to foster collaboration, innovation, and team cohesion. The upcoming move to the center of Dublin signifies a commitment to a modern, accessible workspace.

Office Location(s): The role is based in Dublin, Ireland, with an upcoming relocation from Swords to the city center in April. This move aims to enhance accessibility and centralize operations.

Workspace Context:

Collaborative Spaces: The office environment likely includes meeting rooms, breakout areas, and open-plan spaces designed to facilitate interaction, brainstorming, and knowledge sharing among design, product, and engineering teams.
Tools & Technology: Access to industry-standard design software (Figma), collaboration tools, and potentially prototyping hardware or software to support the design process.
Team Interaction: Opportunities for face-to-face collaboration with colleagues, fostering stronger working relationships and more dynamic problem-solving sessions. Daily interactions with product managers and engineers will be common.

Work Schedule: The role adheres to a standard work week, likely around 40 hours, with the flexibility of the hybrid model allowing for remote work. This setup supports work-life balance while ensuring consistent progress on design projects and team objectives.

📝 Enhancement Note: The work environment description focuses on the hybrid model and collaborative aspects, highlighting how these elements support efficient design processes and cross-functional teamwork crucial for GTM success.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements.
Hiring Manager/Team Interview: A discussion focused on your background, experience, design philosophy, and how you approach complex design challenges. This may include behavioral questions.
Design Challenge/Portfolio Presentation: A practical exercise or a deep dive into your portfolio. You will likely be asked to present 1-2 case studies, explaining your process, rationale, and the impact of your work. Expect questions on how you'd approach specific problems related to ESW's business.
Stakeholder/Cross-Functional Interview: Meetings with Product Managers, Engineering Leads, or potentially client representatives to assess collaboration skills, strategic thinking, and cultural fit.
Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

Curate Strategically: Select 2-3 of your strongest case studies that best demonstrate your end-to-end process, problem-solving skills, and impact, particularly those relevant to e-commerce, SaaS, or complex systems.
Tell a Story: Structure your case studies with a clear narrative: the problem, your approach, your role, the solutions, and the results. Quantify impact whenever possible.
Highlight Process & Rationale: Clearly articulate why you made certain design decisions, referencing user research, business goals, and design principles.
Showcase UI Polish: Ensure your visual design skills are evident with high-fidelity mockups and prototypes.
Address AI & Client Experience: If possible, include examples of AI integration or client-facing projects to align with the role's specific requirements.

Challenge Preparation:

Understand ESW's Business: Research ESW's services, target clients, and the challenges of global e-commerce. Understand how design contributes to their value proposition.
Practice Presenting: Rehearse your portfolio walkthrough and any potential design challenge responses. Focus on clear, concise communication and confidently explaining your thought process.
Prepare for "Why" Questions: Be ready to justify your decisions and demonstrate your understanding of design principles and their application to business objectives.
Anticipate Collaboration Questions: Prepare examples of how you've successfully collaborated with cross-functional teams and managed stakeholder expectations.

📝 Enhancement Note: The application and portfolio review process is detailed with actionable advice tailored to a senior design role, emphasizing the importance of showcasing strategic thinking, client interaction, and impact, which are critical for roles supporting GTM operations.

🛠 Tools & Technology Stack

Primary Tools:

Figma: This is explicitly stated as a requirement for expert proficiency. Expect to use it extensively for UI design, wireframing, prototyping, and potentially design system management.
Prototyping Tools: While Figma covers much of this, familiarity with other tools like InVision, ProtoPie, or Adobe XD may be beneficial for specific project needs or integrations.
AI Design Tools: The role requires comfort using AI tools in the design workflow. This could include AI-powered image generators, content assistants, research analysis tools, or AI-assisted design aids.

Analytics & Reporting:

Analytics Platforms: Familiarity with platforms like Google Analytics, Adobe Analytics, or Amplitude is valuable for understanding user behavior and measuring design impact.
Data Visualization Tools: Experience with tools like Tableau, Power BI, or Looker for interpreting data and presenting insights to stakeholders can be advantageous.

CRM & Automation:

While not a direct requirement for the designer, understanding how CRM systems (like Salesforce) and marketing automation platforms (like HubSpot) function can provide context for designing integrated user experiences, especially for client-facing portals or internal sales enablement tools.

📝 Enhancement Note: The technology stack focuses heavily on design tools, particularly Figma, and highlights the emerging importance of AI in the design workflow, aligning with modern GTM and product development practices.

👥 Team Culture & Values

Operations Values: ESW's stated values – Own It, Champion Simplicity, Win as One, and Debate then Commit – are directly applicable to a design role supporting GTM operations:

Own It: Taking full responsibility for design outcomes, from concept to delivery, and proactively identifying and solving problems.
Champion Simplicity: Striving for clarity and ease of use in designs, making complex e-commerce processes intuitive for users and clients.
Win as One: Collaborating effectively with product, engineering, and client teams to achieve shared goals and deliver cohesive solutions.
Debate then Commit: Engaging in constructive discussions about design decisions, backed by research and rationale, before committing to a direction and executing it with full effort.

Collaboration Style:

Cross-Functional Integration: Close working relationships with Product Managers, Engineers, QA, and Data teams are essential for a holistic product development approach.
Feedback-Driven Iteration: A culture that encourages open feedback, constructive critique, and iterative development to refine designs and ensure they meet user and business needs.
Knowledge Sharing: An environment where designers share best practices, insights, and learnings to elevate the entire team's capabilities and foster a strong design culture.

📝 Enhancement Note: The company values are interpreted through the lens of operations and design, demonstrating how these principles translate into daily work and decision-making for a Senior Product Designer.

⚡ Challenges & Growth Opportunities

Challenges:

Balancing Client Needs with Product Vision: Effectively managing diverse client requirements while ensuring designs align with ESW's overarching product strategy and technical constraints.
Designing for Global Scale: Creating user experiences that are effective and culturally relevant across a wide range of international markets and user demographics.
Integrating AI Seamlessly: Incorporating AI features in a way that genuinely enhances the user experience without adding unnecessary complexity or alienating users.
Keeping Pace with Evolving Technology: Staying current with new design tools, methodologies, and AI advancements to maintain a competitive edge in product design.

Learning & Development Opportunities:

Advanced Design Methodologies: Opportunities to deepen expertise in areas like advanced UX research, service design, or designing for complex AI systems.
Industry Conferences & Certifications: Support for attending relevant design or e-commerce conferences and pursuing certifications to enhance skills and industry knowledge.
Mentorship Programs: Formal and informal mentorship opportunities, both as a mentee and a mentor, to foster leadership and skill development.
Exposure to Global Markets: Gaining insights into diverse user behaviors and market dynamics by working on projects for global clients.

📝 Enhancement Note: Challenges and growth opportunities are framed in the context of a senior design role within a global e-commerce tech company, emphasizing strategic thinking and continuous learning.

💡 Interview Preparation

Strategy Questions:

"Describe a time you had to influence product strategy with your design insights. How did you approach it, and what was the outcome?" (Focus on strategic thinking, data, and stakeholder management).
"Walk us through a complex design problem you solved for a client or in a previous role. What was your process, what were the trade-offs, and what was the measurable impact?" (Showcase end-to-end case study presentation skills).

Company & Culture Questions:

"How do ESW's values – Own It, Champion Simplicity, Win as One, Debate then Commit – resonate with your design philosophy and work style?" (Prepare specific examples linking values to your experience).
"Describe your experience mentoring junior designers. What is your approach to fostering a collaborative design culture?" (Highlight leadership and mentorship capabilities).

Portfolio Presentation Strategy:

Structure is Key: Organize your presentation logically, starting with the problem, your role, your process, key design decisions, and finally, the outcomes and impact.
Be Concise and Focused: Highlight the most critical aspects of each case study. Avoid getting bogged down in minor details.
Explain Your "Why": Clearly articulate the rationale behind your design choices, referencing user research, business goals, and design principles.
Show, Don't Just Tell: Use visuals (mockups, prototypes, user flows) effectively to illustrate your points.
Engage Your Audience: Be prepared to answer questions thoughtfully and engage in a discussion about your work and design approach.

📝 Enhancement Note: Interview preparation advice is tailored to a senior product designer role, focusing on strategic questions, client interaction, AI integration, and portfolio presentation techniques relevant to GTM impact.

📌 Application Steps

To apply for this Senior Product Designer - UI/UX position:

Submit your application through the ESW careers portal via the provided link.
Portfolio Customization: Tailor your portfolio to highlight your most relevant end-to-end case studies, emphasizing complex problem-solving, high-quality UI, and any experience with AI, e-commerce, or client-facing projects. Quantify impact where possible.
Resume Optimization: Ensure your resume clearly details your 7+ years of experience, specific achievements in Product Design/UI/UX, proficiency with Figma, and any experience working with clients or in SaaS/eCommerce environments. Use keywords from the job description.
Interview Preparation: Practice articulating your design process, rationale, and the impact of your work. Prepare to discuss your experience with AI tools and client presentations. Rehearse your portfolio walkthrough.
Company Research: Thoroughly research ESW, its services, target market, and company values. Understand how their design solutions contribute to their clients' global e-commerce success and revenue generation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer - UI/UX